Retail Management Jobs

Background 
 
Brixton House is an award-winning modern arts venue in the heart of Brixton. Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives. 

Our vision is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces. 
 
Our mission is to present and collaborate with voices and perspectives not currently centered in mainstream funded culture. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.
 
We live by our values, and they are at the core of everything we do:

- Enterprising 

We are a strong creative enterprise providing security and stability for creative freedom to be realised.

- Welcoming  

We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home

- Nurturing 

We foster a caring and compassionate environment that inspires to be and give their best.

- Radical  

We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.

- Celebratory

We embody a spirit of hope.

- Collaborative  

We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
 
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.

Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.

Role & Responsibilities

The Event Sales Manager is the main contact for all hires enquiries about our fantastic 7 studio spaces, 2 theatres and café Bar.

The Event Sales Manager is responsible for driving sales, managing client relationships, supervising the event planning process.

No one day is the same at Brixton House. The versatility of the building enable us to host a wide range of events such as Meetings, Screenings, Conferences, Music Gigs and Book Launches.
 
Sales

- Achieve monthly sales targets
- Secure returning hire bookings
- Create and implement sales strategies
- Look at upselling opportunities across the venue including food and beverage packages
- Develop contacts with relevant cultural, commercial and social markets to increase sales opportunities – especially locally 
- To answer all enquiries in a timely manner with accurate information 
- Proactively source new business with the ability to strategically convert to sales
- Raise quotes, and issue contracts 
- Liaise with the Finance department to raise invoices and credit notes
- Liaise with other internal departments as necessary to deliver an excellent quality of service both for the client and Brixton House
- Liaise and build relationships with the Marketing, Operations and Technical departments, encouraging collaborative work
- Develop and deliver any related marketing assets with the Marketing team (eg updating the website, sales driven photography etc)

 
Management and Delivery

- Conduct tours of Brixton House, taking details of client’s requirements and responding with bespoke details as required 
- Lead in the advancing of Events and Hires 
- Book the spaces using Brixton House booking system, YesPlan, attending planning meetings as required and finding solutions to any possible clashes in delivery 
- Keep the booking platform up-to-date and raise any clashes with relevant teams
- Create Events sheets in a timely manner and distribute it to relevant teams
- Assist in all aspects of the day to day running of the department and Events and Hires
- Accommodate early get-ins and/or late nights for events and acting as onsite Event Manager during out of office hours
- Manage and resolve client’s complaints with a high standard of customer service care

 
Reporting

- Track enquiries to identify trends and understand Brixton House’s potential in terms of conversion rates, income opportunity and weekly conversion rates
- Schedule internal debriefs after events with relevant departments
- Complete monthly hires income reconciliation
- Report to the Senior Leadership and Executive Leadership team as required

 
Who are we looking for?

- Minimum of 2 years of extensive experience managing corporate and private events at a large, multi-space venue
- Evidence of hitting set targets and ability to adapt depending on income variances 
- Successful track record of handling diverse event requirements, deliver successful outcomes and the ability to achieve set KPI’s
- understand the complexities of delivering events within a busy event and/or entertainment venue
- To have a good working knowledge of lighting, PA, rigging and staging systems
- A confident and professional communication style, complemented by excellent interpersonal skills 
- Strong teamwork skills while also being self-motivated and capable of working independently when required
- Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
- Exceptional attention to detail and strong numerical skills
- Diplomacy and tact dealing with a broad range of clients 
- Comprehensive knowledge of the cultural landscape of London

HOW TO APPLY?

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, the 9th December 2024 at 9am. 

During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Interviews will take place week commencing 16th December 2024 (times TBC).
Preferred start date Monday 6th January 2025.
 
Should you have any access requirements in applying for this role please contact us.

PLEASE NOTE
 
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED.  THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions
 
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. 

The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

REF-218 074

The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE. 

The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.

The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.

Key Responsibilities:

• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.

• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.

• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.

• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget. 

• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.

• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels. 

• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.

• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.

• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.

• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.

• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.

• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).

Person Specification: 

• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.

• Experience in a target driven environment like fundraising or sales. 

• Experience of working with marketing teams and other departments to support objective delivery.

• High level of specialist knowledge and experience in lottery income generating role. (Desirable)

• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.

• An understanding of the charity sector or Hospice Care.

• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Salary & Benefits: £35,017

- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for savings on gym memberships, bicycles and nursery/childcare
- Enhanced maternity and paternity pay & leave
- Free Headspace memberships
- Access to a free Employee Assistance Scheme to support you inside and outside of work

Location: Hybrid (1-2 days from home) with travel to our 5 main visitor centres based in London and head office (Victoria)

Flexible working requests are welcomed.

Role & Responsibilities

Our 36 nature reserves welcome over a million visitors a year, providing us an invaluable opportunity to engage and inspire Londoners to connect with nature, support our mission and take action for wildlife in their neighbourhood. We’re seeking a Visitor Engagement Manager to create unforgettable visitor experiences across our beautiful nature reserves.

You’ll take the lead in creating a visitor engagement strategy that ensures an inspiring journey for our visitors, ensuring that experiences are educational, inspiring, and convey our brand purpose and mission. This will include curating and delivering an ambitious programme of events and activities, designed to captivate new audiences, teach and inspire communities, and foster lifelong advocates for nature. From seasonal trails and wellbeing workshops to educational seminars, you’ll bring our reserves to life, creating experiences that inspire Londoners to get involved in nature's recovery.

Key Responsibilities:

- Create Inspiring Visitor Experiences: Create a visitor engagement strategy including developing an engaging public events programme, providing a variety of activities from guided walks to craft workshop, and overseeing key messaging for the Trust, use of permanent and promotional signage on sites.
- Lead & Support Teams: Recruit, train, and manage a small team to support your work, ensuring high standards in visitor experience and engagement.
- Collaborate & Innovate: Work closely with the Marketing and Conservation teams to promote events and partner with like-minded organizations to expand our public programming.
- Analyze & Grow: Use post-event feedback and survey data to refine our approach, tailoring events to diverse audiences and benchmarking our reserves with other visitor attractions to keep our offerings fresh and exciting.
- Manage Budgets: Oversee financial aspects of programming, from budgeting to vendor payments, ensuring our events are both impactful and sustainable.

We’re looking for:

- An independent, creative thinker with experience in delivering public events
- A natural ability to connect with diverse groups, you excel in project management and know how to balance creativity with clear planning
- An eye for detail and a strong commitment to LWT’s mission, with a track record of delivering high-quality events on budget.

(Please see job description for full person specification and responsibilities)

Closing Date: Monday 2nd December at 9am
Interviews: scheduled to take place week commending 9th December. Reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. Read more about London Wildlife Trust’s commitment to Equality, Diversity and Inclusion on our website.

We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust’s commitment to Safeguarding on our webiste.

Our 36 nature reserves welcome over a million visitors a year, providing us an invaluable opportunity to engage and inspire Londoners to connect with nature, support our mission and take action for wildlife in their neighbourhood. We’re seeking a Visitor Engagement Manager to create unforgettable visitor experiences across our beautiful nature reserves.

REF-217 970

Temporary (Maternity Cover) until the end of June 2025.

Part time 24 hrs. per week [may include Sundays] with additional hours required to cover holidays.

£23,436.25 FTE - £15,201.89 pro rata

Location - Northenden Manchester

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Northenden Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Monday 9th December 2024, If, after 14 days, we have received enough applications we reserve the right to close this vacancy on Monday 25th November.

Interviews will be held on a date to be confirmed.

IN2

The main purpose of this role is to deliver clear, accurate and valuable guidance to community organisations on renewable energy technologies, business models and project development processes at various scales. This support may range from advising on sustainable options for community buildings to assisting in the development of larger renewable energy projects, such as wind turbines and solar farms.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £34,788 - £38,229 per year
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver engaging training to local and community stakeholders on renewable energy, heat and (potentially) storage technologies.
• Develop and strengthen creative tools, accessible guidance and other materials for community organisations that increase their ability to scope, develop and deliver projects.
• Work with community actors to develop and deliver pro-active local engagement processes that build informed consent and support for renewables within their wider community.
• Support community organisations to plan and deliver sites for development, assisting them to undertake basic options, appraisals, and commission specialist feasibility and other necessary studies.
• Provide input and guidance to help identify and secure funding and finance for project development and implementation.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers, including connecting networks, organisations and individuals to progress ideas.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of renewable energy, heat projects, and services at the local and community scale.
• Champion to key stakeholders (such as local authorities and funders) the roles which local and community organisations can play in catalysing and enabling renewable energy and local energy projects.
• Foster collaboration and deepening relationships with partners and other organisations who are active and interested in supporting similar areas of work. This might include local authorities, community organisations, community energy organisations, third sector organisations, developers, funders, investors and key supply chain actors.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Have experience and knowledge of developing and/or delivering heat, renewable energy, or storage projects, including larger standalone renewables projects. 
• The ability to research and rapidly synthesise and share key understanding around different renewable technologies.
• Have excellent written and verbal communication skills, with the ability to apply these appropriately to a wide range of people and to relay and translate technical information for non-technical audiences.
• Have a broad understanding of the UK energy system, and the transformations required to tackle the climate emergency.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

Applications should be sent by email or by post to:Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.

The closing date for applications is 12.00 midnight on Sunday 1 December 2024. If you have not heard from CSE by midday Tuesday 10 December, please assume that your application has been unsuccessful.

Interviews will take place in-person at our offices in Bristol on Thursday 12 December and Friday 13 December 2024.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Work with us - be our next Library Manager in Kingswood

Our current Library Manager for Share Bristol Kingswood has been promoted to Share Bristol Development Manager, so we are looking for a motivated and organised people-person to be our new lead in Kingswood.

Job title Library Manager (Kingswood)
Reports to: Development Manager
Based from: Share Bristol Kingswood, 1-5 High St, Kingswood, BS15 4AA.
Work pattern: £12.75 per hour, around 15 hours a week – some flexibility for the right candidate.
Contract: Permanent

If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.

We’re looking for someone to start as soon as practical, and work around 15 hours a week. The working hours will be mainly around when we are open for lending sessions, and will include some Saturday shifts (9.30am to 3pm). The pay is £12.75 on commencement, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want for free!

We look forward to hearing from you!

Closing date: 9am on Monday 2nd December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.

No agencies please.

Could you use your fundraising skills to help drive forward world class cancer research, right here in Wales for Welsh people?

In this brand-new Fundraising Manager role, you'll build relationships with businesses and communities to encourage people to fundraise with a meaningful goal of saving and extending people's lives from the heart-breaking impact of cancer.

Salary: £40k FTE, £32k for 4 days
Contract: Permanent, ideally 4 days per week but will consider full-time
Location: Homebased, working across the North Wales patch with contract based from retail stores in either Bangor, Llandudno or Wrexham
Benefits: 20 days holiday (+ bank), generous pension contribution (double employee contribution up to 13%)

About the charity

Every 30 minutes, someone in Wales is diagnosed with cancer. It is predicted that one in two of us will have cancer in our lifetime and by 2030, over 230,000 people in Wales will be living with it.

As cancer outcomes in Wales tend to be poorer than other UK devolved nations and European countries with similar healthcare systems, it is critical that more research is done and quickly. The good news is that incredible work is being done in Wales to ensure earlier diagnosis and more effective treatment.

Cancer Research Wales has been driving forward world class cancer research for almost 60 years, funding more than £30m in research, awareness, and partnerships. But we need and can do so much more.

About the role

You'll be the face of the charity in North Wales, building relationships with community supporters and businesses through corporate partnerships. As this is a new role in the team, we're realistic about what's possible and you'll be supported to build a sustainable pipeline of long-term support across the region.

It's a varied role with huge amounts of potential, working closely alongside fundraising, research and retail colleagues. Opportunities will be available with a wide range of individuals and organisations, including community fundraising volunteers and committees, Welsh business, schools, universities, clubs and associations. With a growing community of donors and supporters taking part in events across Wales, you'll be given the freedom to grow the pipeline in your own way, using your own initiative and innovative ideas.

About you

We'd ideally love to see you bringing some previous fundraising experience and ideas with you, to help get things off the ground. We would be open to conversations with candidates from other sectors, who believe they have what it takes to make the transition and can demonstrate at least an understanding of fundraising principles and practice.

Here's what we'd love to see shining brightly on your CV:

• You work successfully to targets and have a proven income generation track-record.
• Strong written and verbal communication skills that allow you to inspire and influence different audiences.
• Evidence of relationship and rapport building skills.
• Confidence in pitching and presenting to a diverse range of people.
• Self-motivated and solutions focused, with a positive mindset.
• You're a team player who brings out the best in others.

The ability to speak Welsh is highly desirable, but not essential. If you don't speak Welsh and would be open to learning, the charity would be very happy to support you.

This is a truly unique opportunity, working as part of a growing team. Tons of potential and chance to be involved at an exciting time, implementing a new strategy, and working for a supportive Head of Fundraising.

If reading about this opportunity has captured your imagination, please get in touch with a copy of your profile or CV to Ellen Drummond at Charity People.

Deadline: 9am on Friday 29^th November
Interview dates TBC

We'd encourage you to get in touch asap if you are interested. We're conscious of the festive break coming up and would love to start conversations as early as possible. We promise we won't close early and you won't miss out if you apply right up to the deadline though.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Friends of Conquest Hospital CIO supports The Conquest Hospital by providing additional equipment and services that directly enhances the health, comfort and wellbeing of patients, their families, and hospital staff. We aim to ensure that patients receive the best level of care, diagnosis and treatment locally. Over the past decade, we have donated items and services totaling over £3.5m.

The General Manager is responsible for the overall management and operation of The Friends of Conquest Hospital, overseeing daily operations and leading the development and implementation of new opportunities for the charity.  Reporting to the Board of Trustees, the General Manager will work collaboratively to fulfill the charity’s objectives, driving various fundraising initiatives. This dynamic, hands-on role requires a blend of strong management and operational skills, fundraising capabilities, excellent communication and relationship-building abilities, and a genuine passion for enhancing local healthcare services. You will bring a "can-do" attitude, balancing business as usual with a visionary approach to the charity’s growth and sustainability. Candidates with experience in fundraising are particularly encouraged to apply.

Key Responsibilities: 

• Provide strategic leadership and direction in alignment with the Friends goals and values. 

• Oversee all aspects of organisational management, including financial stewardship, resource allocation, and risk management. 

• Cultivate relationships with donors, partners, and community leaders to support fundraising efforts and drive growth. 

• Lead and inspire a dedicated team of staff and volunteers, providing mentorship and support for professional development. 

• Foster a culture of collaboration, transparency, and accountability amongst staff, volunteers, and stakeholders. 

• Develop and implement strategic plans to enhance the charity's impact and sustainability. 

Personal Attributes:

• Inspirational leadership: Capable of motivating and empowering teams, volunteers, and stakeholders. 

• Resilient and adaptable: Able to manage challenges and drive innovation in a rapidly changing environment.

• Collaborative: An advocate for teamwork and open communication, working across multiple departments and with diverse groups.

• Visionary: Forward-thinking with the ability to align the charity’s goals with the needs of Conquest Hospital and the local community. 

This is an exciting opportunity for an experienced leader to make a lasting impact in the healthcare charity sector, contributing to the wellbeing of patients, families, and staff at The Conquest Hospital.

Additional Information:   

• Salary: £35,000
• Hours: 30 hours / 4 days
• Contract: Permanent
• Annual Leave: 20 days per year + statutory holidays 
• Staff Pension
• Able and willing to work occasional evenings and weekends. 
• Willingness to undergo a DBS check.
• The expectation is that most of the hours will be carried out at the charity’s base at The Conquest Hospital. 

Applications

To apply please send your CV and a covering letter (no more than 2 sides of A4). The deadline for applications is 12 noon 18th December 2024. 1st stage interviews will be held week commencing 13th January 2025. 

If you have any queries or would like an informal conversation, please contact us by email.

The Talent Set are delighted to be working with Sue Ryder to find their new Social Media Manager. 

The charity offers a flexible working environment, with hybrid working one day per week from their London office.

This role will report into the Senior Digital Manager and will have 2 direct reports. You will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages and lead paid activity across Meta and other channels, managing ad accounts to support income generating activities, including fundraising and retail, promotion of online bereavement support services, and to support brand awareness activities. 

Key Responsibilities:

•  Collaborate with colleagues across Marcomms and provide strategic recommendations to maintain an integrated approach to all social media activity. 
•  Plan and implement organic and paid social activities for our ongoing, recurring and one-off campaigns across a wide variety of 
•  Support the Senior Social Media Officer to grow and maintain our national and local social media channels by planning and creating high-quality and engaging content.
•  Work with the Social Media Assistant to oversee daily moderation, adhering to Sue Ryder’s safeguarding processes. This includes moderating and responding to questions and messages, gathering qualitative insights from feedback and taking part in our weekend cover rota. 
•  Support the Senior Social Media Officer and Social Media Assistant to ensure that our retail social media pages are optimised and posting engaging content, and that our shop Facebook pages are well-managed for the shops to promote their activities.
•  Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. 
•  Provide training and support to colleagues and teams across the organisation to improve their understanding of how Sue Ryder uses social media and how it can be beneficial to their own activity.
•  Maintain and update our social media policies and guidance for staff and volunteers using social media on behalf of Sue Ryder or to promote our work within their own networks. 
•  Out-of-hours moderation cover as required and this role will participate in our weekend cover rota.

Person Specification: 

•  Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms 
•  Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
•  Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
•  Knowledge of content scheduling and co-ordination tools such as Sprout Social
•  Knowledge of social media monitoring and listening tools
•  Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
•  Strong line management skills and the ability to influence colleagues from other directorates
•  Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
•  A can-do approach, with a positive attitude and willingness to support others across the organisation
•  Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
•  Experience of monitoring social media out of office hours within a framework

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Salary: £24,570 per annum

Location: Shelter shop, Nantwich

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday 5th of December at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Nantwich shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.

We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about creating a welcoming environment and delivering exceptional customer experiences? Galanos House Community Hub & Café is looking for a dedicated Hub Coordinator to lead our day-to-day operations.
Key Responsibilities -

- Oversee the daily running of the Community Hub & Café, ensuring efficient and effective operations.
- Deliver outstanding customer care while maintaining high standards of food and beverage preparation.
- Set and uphold restaurant-quality service standards.
- Engage with the local community to plan events and promotions, fostering a sense of belonging and connection.
- Proactively identify opportunities to enhance sales and improve overall service delivery

What We’re Looking For -

- Strong leadership skills with a passion for community engagement and previous experience within a community setting. 
- Experience in hospitality or café management is essential
- Excellent communication and interpersonal skills.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events. 
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
INDRBL1

INTERNAL COMMUNICATIONS SENIOR MANAGER (TRADING)

Salary: £49,000 - £53,000 per annum

Reports to: Head of Internal Communications

Department: Policy, Information and Communications

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: Permanent

Working hours: 35 hours per week

Closing date: Sunday 1 December 2024, 23:55

Interview dates: w/c 9 December 2024

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as an Internal Communications Senior Manager (Trading). We need you to be responsible for developing and delivering a cohesive internal communications strategy that engages Trading's diverse workforce, including staff across the retail chain, online marketplaces, and new commercial ventures, in alignment with CRUK's organisational goals and the Trading growth strategy.

Further to this, you'll ensure that all internal communications are aligned with the department's objectives, enhance staff engagement, and support the successful execution of key initiatives. Working closely with Trading's senior leadership team to influence internal communications priorities, you'll manage internal messaging, and lead efforts to continuously improve the effectiveness of Trading's internal communications.

What will I be doing?

• Leading the development and execution of a strategic internal communications plan that effectively engages Trading's 2,000 staff and 15,000 volunteers

• Acting as a key strategic partner to the central internal communications team, ensuring seamless integration and delivery of charity-wide communications appropriately to Trading staff

• Overseeing the strategic planning, coordination, and approval of all internal communications to Trading, including high-impact weekly newsletters and other critical communications channels

• Collaborating with national and regional PR teams to ensure internal and external communications are aligned and integrated

• Providing active leadership within the Trading Internal Communications team, ensuring the team delivers innovative and best-in-class internal communications

• Overseeing the Trading communication platform, ensuring timely, relevant and impactful updates to Trading staff

• Leading the measurement and evaluation of trading internal communications, setting benchmarks, KPIs and using data-driven insights (including staff surveys) to continually refine communications strategies, drive engagement and improve impact

• Partnering with the Trading leadership team to design and implement trading staff and volunteer recognition programmes

• Acting as the internal communications senior point of contact for business continuity, issue management or reputational risk issues in trading.

What skills are you looking for?

• Extensive experience in leading and delivering high-impact, multi-channel internal communications strategies that align with business objectives. Ideally gained in a large, complex organisation within the commercial or charity retail sectors.

• Proven ability to design communications strategies that drive engagement and support organisational goals

• Demonstrable experience in building relationships, influencing, and managing relationships with a diverse range of senior stakeholders

• Strong ability to influence and advise senior leadership on internal communications strategies and decisions

• Proven ability to instil confidence in decision-making while maintaining positive, productive working relationships. Capable of leading with authority, while fostering a collaborative and inclusive environment.

• A forward-thinking strategic approach, adept at using data, insights, and feedback to inform and refine internal communications strategies

• Outstanding written and verbal communications skills, with the ability to distil complex and sensitive information into clear, compelling messaging for a range of audiences

• Proven ability to motivate and inspire others, creating a positive, collaborative team culture

• Extensive experience in planning, prioritising and managing high-level internal communications projects and strategies with the ability to make informed decisions under pressure

• Proven experience in leading and managing teams, with a focus on setting strategic direction and defining performance expectations

• High proficiency in using a content management system for intranet and digital communications - including Microsoft Sharepoint.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are currently seeking a Corporate Partnership Fundraiser to join our passionate and dedicated fundraising team. In this vital role, you will focus on securing new and managing existing corporate partnerships in the Derbyshire and North Leicestershire area to generate essential income for Rainbows Children's Hospice, enabling us to continue providing outstanding care and support to babies, children, young people, and their families.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission). You will be managing the North Leicester (including Loughborough) and Derbyshire areas.

About the role

Some of the key responsibilities include (but not limited to):

· Corporate Partnerships: Secure new partnerships and manage existing ones to generate vital income for the hospice.

· Account Management: Provide exceptional account management by designing and delivering bespoke communications and organising cultivation events to nurture partnerships.

· Networking: Actively network to build strong relationships within the business community.

· Sector Knowledge: Maintain and expand knowledge of the corporate sector to identify and maximise all fundraising opportunities.

· Proposals and Presentations: Develop high-quality proposals and presentations tailored to target companies, ensuring professional and compelling pitches.

· Further responsibilities in the role of a Corporate Partnership Fundraiser at Rainbows, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in a sales, marketing, or fundraising role.

· Business Development: Demonstrated ability to identify and successfully develop new business projects, coupled with the capacity to build and sustain professional relationships.

· Presentation Skills: Ability to prepare and deliver compelling presentations, effectively engaging diverse audiences in both large group and individual face-to-face settings.

· Negotiation Skills: Strong negotiation abilities to achieve mutually beneficial outcomes.

· Organisational Skills: Proficient in planning and organising your own workload, identifying and prioritising conflicting demands to meet agreed objectives.

· Research Skills: Strong aptitude for conducting thorough research to support projects and initiatives.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

We have an exciting opportunity for a Store Associate to join our friendly Store in Bingham.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.  Weekend work will be a key part of the role.

Store Location: Unit 2 Bingham Methodist Church, Union Street, Bingham, Nottinghamshire, NG13 8AD.

Hours: 21 Per Week

Permanent.

Some of the Key Responsibilities

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract