• Are you looking for volunteer roles ?

    Go to volunteering section

602

Resource Development Manager Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Closing in 2 days
Greenpeace UK, Islington (Hybrid)
£39,012 - £44,592 per annum
Your opportunity to build on your ability to get the best from individuals, teams and databases in providing inspirational customer care.
Posted 5 days ago
Closing in 7 days
University of Exeter Students' Guild, Exeter, Devon (Hybrid)
£24,987 per year
Posted 1 week ago
Closing today at 09:00
Community Rail Network, Remote
£26,200 - £32,000 pa Full Time Equivalent, depending on experience
Community rail support officer for our network of community rail partnerships (CRPs) and station adopters in the Midlands & East of England
Posted 1 week ago
Closing in 6 days
The Talent Foundry, London (Hybrid)
£26,000 per year
Well-organised administrator sought to reach thousands of young people and connect them to the world of work
Posted 4 days ago Quick Apply
Closing today at 09:30
Inclusion North CIC, Remote
£57,000 - £65,000 per year
Posted 4 weeks ago
Closing in 6 days
Hale Community Centre, Farnham, Surrey (On-site)
£24,000 - £28,000 per year
Posted 2 weeks ago Quick Apply
Closing tomorrow
The Football Foundation, Wembley (On-site)
£75k - 85k per year
Posted 3 weeks ago Quick Apply
Right to Succeed, Multiple Locations (Hybrid)
£61,267
Posted 5 days ago Quick Apply
Churches Conservation Trust, Remote
£26,500 - £29,000 per year pro rata plus pension and benefits
We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change.
Posted 5 days ago
St Stephen's Church, East Twickenham, Twickenham (On-site)
£26,000 per year
Posted 1 week ago
Closing in 3 days
Bright Futures UK, London (Hybrid)
£26,000 - £30,000 per year
Help us change lives by supporting young people with long-term illnesses to achieve their true potential—join our growing team today!
Posted 1 week ago Quick Apply
Closing in 2 days
Southampton City Mission, Millbrook (On-site)
£32,000 - £35,000 per year pro-rata to 0.6 FTE (£19,200-£21,000 actual salary)
Posted 4 days ago
Page 27 of 41
Islington, Greater London (Hybrid)
£39,012 - £44,592 per annum
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

This Telephone Team Coach - Supporter Care role is the perfect opportunity to build on your proven ability to get the best from individuals, teams and databases in providing inspirational customer/supporter service.

Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.

A key part of your role will be coaching our small team of in-house callers to make outgoing calls that build, retain and strengthen relationships with our supporters: welcoming, thanking and encouraging them to leave a gift in their Will for lasting impact.

You’ll also handle inbound supporter care across a variety of channels – including phone, email and social media – responding to questions and producing engaging personalised replies, as well as writing inspirational copy to answer regularly asked campaign questions.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

  • Experience of coaching and motivating a team to achieve fundraising or supporter experience targets and managing individual performance, holding team members accountable for hitting their goals.
  • Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
  • Experience using databases (CRMs) to run regular reports on calling campaigns and individual performance, with the ability to disseminate key insights and data to relevant stakeholders.
  • Excellent written communication, with the ability to write engaging responses to enquiries, judging the appropriate tone and content to be used.
  • Emotional resilience to recover quickly from setbacks, keep positive and maintain perspective while navigating negative, challenging or emotive interactions.
  • Excellent organisational skills, with the ability to prioritise and organise your own work, follow agreed work-plans and meet deadlines.
  • Genuine interest and enthusiasm for environmental issues and the work of Greenpeace, with a passion for sharing this with our supporters.

We give you:

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

We are happy to consider flexible working requests as part of the recruitment process. 

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information and to apply please click the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law

CLOSING DATE: 9.00 am 30th October
INTERVIEWS: 5th and 6th November 

Posted by
Greenpeace UK View profile Organisation type Registered Charity Company size 101 - 500
Refreshed on: 23 October 2024
Closing date: 30 October 2024 at 09:00
Tags: Advice / Information,Campaigns,Communications,Fundraising,Marketing,Advocacy,Business Development,Customer Service,Content Writing / Copywriting,CRM,Customer support,Data Analysis,Data Entry,Partnerships,Public Relations,Social Media,Community Fundraising,Direct / Supporters,Individual Giving,Digital Fundraising