Research Manager Jobs

Department: Commercial & Events
Contract type: 12 months Fixed Term Contract
Salary: £42,500 – £45,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Commercial Events

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

Main Role Responsibilities

To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary

To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.

To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.

Measure and evaluate the success of the commercial strategy business development and income generation workstreams.

To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations. 

To continually be researching new business opportunities for specific target markets. 

To develop new corporate partnerships through relationship building.

To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.

Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.

Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 

To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.

Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 

Establish and maintain management processes and systems that provide for clear and understandable management information.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply. 

How to apply:

Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.

Closing Date – 6th December 2024 with interviews being conducted w/c 16th December 2024.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

We are looking for Philanthropy Manager for an incredible childrens health charity to be responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies.

This is a Surrey based role, with 4 days in the office and 1 from home upon completion of probation.

The Charity
A passionate childrens health charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation, who prioritise a supportive and inclusive working culture. They have been repeatedly named as one of the top non-profit organisations to work for, and offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Drive the growth of a portfolio of existing supporters and new prospects, giving at the five and six-figure gift level.

Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.

Work closely with the Events Manager to engage donors through a programme of special events

Manage, coach and support three direct reports.

The Candidate
Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.

Previous experience delivering a prospect research programme and effective prospect management.

Previously lead funder-relationship management, through exemplary stewardship

Line management experience to build a collaborative and high performing team

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Talent Set are delighted to partner with a fantastic Health Charity to recruit a Philanthropy Manager on a permanent basis. Reporting into the Director of Fundraising, this role will manage a team of three to oversee income across Major Donors and Trusts & Foundations income streams.

The Philanthropy Manager is a crucial role in the Fundraising team, responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies, with a particular focus on driving significant income growth. Key duties include:

· Lead on the Philanthropy strategy, annual plans, budgets, and KPIs.

· Drive the growth a portfolio of existing supporters and new prospects giving at the five and six-figure gift level, with a particular focus on new income development.

· Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.

· Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.

· Work closely with colleagues to engage donors through a programme of special events

· Manage, coach and support three direct reports.

We’re looking for the following skills and experience:

· Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.

· Delivering a prospect research programme and effective prospect management

· Excellent relationship management skills, with tangible experience of leading and delivery first-class stewardship plans

· Line management experience to build a collaborative and high performing team

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are delighted to be partnering with The St Martin-in-the-Fields Trust who are looking for a Trusts and Foundations Manager to increase levels of engagement, interest and financial support from trusts and charitable foundations for the St Martin-in-the-Fields Trust.

St Martins is an iconic 300 year old church in Trafalgar Square in London, attracting hundreds of thousands of visitors each year, and The St Martin-in-the-Fields Trust exists solely to raise money to support the costs of maintaining and conserving the historic buildings,  for developing new faith based initiatives and projects to support homeless people in London and for the advancement of their world class music programmes across the globe.

In this pivotal role, the new Trusts and Foundations Manager will focus on securing gifts through applications to trusts, foundations, livery companies and statutory funders. 

Primarily responsible for the management of an existing pipeline of a diverse pool of trusts and foundations, both existing and prospective, you will maximise philanthropic support for St Martin-in-the-Fields and its Trust. You will have:

• A proven track record in developing and writing high quality communications, (fundraising applications, proposals and impact reports).
• Specialised knowledge of trusts and grants fundraising and management.
• Effective relationship management, cultivation and stewardship of trust and foundation funders with the ability to continue to build a prospect pipeline based upon sound research techniques.
• An approach to thorough and meticulous attention to detail.

The role will require an individual with excellent organisational skills and creativity who is used to working at an efficient and effective pace and the ability to build strong working relationships with a broad range of people internally and externally. 

This is an exciting opportunity for the right individual.  If you feel you have the skills and experience to succeed in this role, we very much look forward to hearing from you. 

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid - a blend of working between home and office (40/60)

Closing date: 6 December 2024

Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

The Talent Set are delighted to be working with Guts UK to find their new Philanthropy & Trusts Manager.

The charity offers a flexible working environment, with offices in London (NW1) and Huddersfield (HD1) and are open to working arrangements that allow a presence in either location 1dpw.

Philanthropy & Trusts Manager
£39,000 - £45,000 dependent on experience
London/Huddersfield (hybrid with min. 1dpw at either office)

Guts UK supports those with digestive diseases, funding life-saving research into the digestive system, including the gut, liver, and pancreas. Since 1971, they’ve invested over £16 million in studies to improve diagnosis and treatment. The charity also provides expert information, raises public awareness, and empowers individuals to seek help for digestive conditions.

Research shows that 58% of people are embarrassed to talk about their digestive condition or symptoms and 51% of people delay seeking advice for their symptoms for over 6 months. Guts UK’s vision is of a world where digestive disorders are better understood, better treated, and everyone who lives with one gets the support they need.

The charity has big ambitions for the future, with the Philanthropy and Trusts Manager playing a key role in supporting the charity to increase income to deliver greater impact through services and support. You'll work as part of a close-knit team, leading the development of the Trusts & Foundations portfolio, alongside identifying opportunities for corporate partnerships. 

As Philanthropy and Trusts Manager you will craft compelling proposals, identifying new opportunities for funding and applying a relationship-led approach to ensure long-term, impactful support. You will have autonomy to think creatively and strategically, working closely with the senior team to proactively identify funding opportunities that support the strategic aims of the charity. 

The Role:

• Develop and implement strategies for trusts, foundations and corporate fundraising, growing a prospect pipeline by identifying opportunities to secure multi-year/high value support from these audiences.
• Create compelling proposals/pitches, targeting high value funders and showcasing opportunities for innovative partnerships/funding. 
• Foster a relationship-led approach, enabling strategic stewardship and account management of new/existing funders to maximise funding opportunities. 
• Collaborate with key stakeholders (internally and externally) to support long term plans and enable long term, sustainable growth of income. 

About You:

• Experience of trusts/corporate fundraising, with a proven track record of identifying and securing 5-figure donations.
• Strong account/relationship management skills, with a proactive approach to maximise opportunities and develop long-term relationships.
• Skilled in pipeline management and prospect research, including working closely with key stakeholders to identify network opportunities. 
• A creative and collaborative nature, with the ability to work as part of a small, ambitious team, to propose and initiate new ideas/projects. 

Closing Date: Thursday 5th December
Interviews: First interviews w/c 9th December

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team. 

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals. 

This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!

Key Responsibilities

Event management and delivery  

• Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized. 

• Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time. 

• Maintain strong working relationships with suppliers and third-party organisations.

• Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer. 

• With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements. 

Stewardship 

• Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR. 

• Lead on relationship management as required for the fundraising activities you are working on. 

• Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided! 

• Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters. 

Marketing and Recruitment  

• Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on. 

• Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences. 

• With the support of team managers, track and analyse marketing performance to proactively suggest improvements. 

Administration and Database  

• Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand. 

• Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs. 

• Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.

• Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.

Strategy and Development 

• Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach. 

• Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.

• Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance. 

• Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager! 

Teamwork 

• Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

• Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

• Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team. 

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be a keen learner and a great team player, with: 

• Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager. 

• A willingness to get stuck in, a proactive attitude and lots of initiative. 

• An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context. 

• A good understanding of and interest in events & community/ peer-to-peer fundraising activities. 

• A results-driven attitude and strong sense of personality accountability. 

• Excellent communication and relationship building skills, including written and on the phone/ in-person. 

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks. 

• Very good attention to detail, IT skills and ability to use a CRM database. 

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice. 

Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.   

Coeliac UK currently has an exciting opportunity for a Interim Database Manager, to join our team in High Wycombe. You will join us on a full time, fixed-term contract for three months. In return you will receive a competitive salary of £44,000 - £50,000 per annum pro-rated depending on experience. 

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Interim Database Manager role:

As our Interim Database Manager, you will be responsible for the management and ongoing development of our CRM system and all associated data. As a member charity having been established almost 60 years ago and with over 63,000 active members, we have significant volumes of valuable data. We are looking for an interim Database Manager to deliver existing projects and progress future development plans.

The successful candidate will have a minimum of 5 years’ experience in database and data management, a natural interest in data analysis and ideally be an expert in WorkBooks. The role is a central one, working with all Directorates across the charity, so strong communication skills and teamwork is also a pre-requisite.

Key responsibilities of the Interim Database Manager:

• To manage and maintain the master data for all the charity’s areas of work
• To be the lead on specific projects to develop our data resources including working with external consultants to build APIs
• To work with external consultants and suppliers to ensure that all database developments, improvements and modifications are within the agreed specification, of high quality, fully documented and within budget
• To manage the time, activities and tasks of the Database Officer to support the needs of the charity.
• To create management reports, document data and workflow processes and inform colleagues on issues and best practices
• In conjunction with external suppliers, ensure that the database and related systems are suitably configured, maintained, updated and reliable and that all new data and software updates are fully tested prior to implementation
• To import and export data files in an accurate and timely manner by developing an executable, report or saved query. To offer technical assistance to users and to modify the executable/query when required
• To support and assist staff with the database and related systems difficulties and to provide solutions in liaison with external partners
• To assist the charity to streamline and improve business processes that impact on the database or related systems. This may include designing and implementing new processes
• Develop and run a training programme and user manual for internal staff that can be used as a reference and induction tool for new staff members; becoming first point of call for support issues

Essential experience, skills and knowledge required for the Interim Database Manager:

• Excellent experience of managing and administering MRM or CRM databases – entry, segmentation and reporting. Experience or expertise in WorkBooks preferable.
• Excellent computer skills and knowledge of MS Excel for data manipulation
• Good communication skills – verbal and written
• Numerate with necessary skills to produce, monitor and interpret information and reports
• Excellent attention to detail
• Ability to time manage and prioritise tasks for self and the team to meet deadlines, across a number of concurrent projects
• Projects delivered on time and to budget
• Co-operative team player with practical problem-solving skills and ‘can do’ attitude incorporating a flexible approach
• Keep up to date with current business and service thinking within Coeliac UK in order to provide up-to-date information
• A real commitment to right-first-time quality and a thorough approach to work

Self-motivated but adept at working within a team environment

If you would like to be considered as our Interim Database Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.

We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.

Salary £22,857 -  £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)

This post is subject to a Standard DBS (Disclosure & Barring Service) Check.

Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.

Development and Fundraising Manager

On the back of much success, our client seeks to appoint a Development and Fundraising Manager to be central to shaping and propelling them forward in the next stage of the organisation’s journey. This is a fantastic opportunity to work within a small, highly committed team, making a unique impact in a highly interesting but challenging area.

Their vision and missions:

They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Their work is structured around a number of missions, advancing child welfare, healthcare access, education, women’s safety and chaplaincy in the communities they serve.

Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates, life expectancy, educational outcomes and discrimination (House of Commons, 2019).

Role purpose:

• With other leaders, to set a new fundraising strategy to further our missions, with a focus on diversification and sustainability of funding.
• To lead the execution of the fundraising strategy.

Key duties:

• To sit on their leadership group, playing a key role in the strategic development of the charity, representing the charity at events/meetings and engaging in peer support within a great team.
• To work with the MD on the charity’s new website, general copy and marketing materials.
• Where required, to delegate and supervise development and fundraising tasks.
• To develop and manage a pipeline of Trusts & Foundations, alongside competitor/prospect analysis, to achieve fundraising goals.
• To draft high quality funding applications and compelling funding proposals, including via strong narrative storytelling and researched data.
• To manage relationships with grant makers, meeting a range of funders and writing post-grant reports according to donor deadlines.
• To maintain and grow relationships with corporate funders.
• To increase the number of regular, small donors.
• To manage ongoing donor relationship management.
• To collaborate with their research activities.

Person specification:

The successful candidate will be a strategic thinker, committed to achieving excellent outcomes for clients, in line with the vision and values of the charity. They will have a proven record of generating income from a range of multiple streams in the public or charitable sector, including securing at least five figure grants. They will have well-developed research and IT skills. They will be able to demonstrate exceptional verbal and written communication. They will have resilience – and a sense of humour is also a must!

Working with them:

The organisation believes their people are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards the organisation’s vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with considerable home working. Office at Badgemore Park, Henley on Thames, Oxfordshire.
Job type: Part time, 0.6fte; for exceptional candidates, elements of the Terms and Conditions may be negotiable.
Salary: £21,000p.a. (£35,000 fte.). For exceptional candidates, elements of the Terms and Conditions may be negotiable.
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

They recognise they have no greater responsibility than to safeguard the children and vulnerable
adults that they work with. Recruitment processes will include a basic level DBS check.

Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Head of Business Development, Business Manager, Development Officer, Development Manager, Grants, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.

REF-217 937

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Trusts & Foundations Development Manager

Join our client as a Trusts & Foundations Development Manager, this will be the first role in this speciality and will proactively develop programme ideas into winnable proposals and progress income from trusts and foundations.

Job title: Trusts & Foundations Development Manager

Salary Range: £45,000 per annum

Application deadline: Friday 29th November

Location:  Hybrid /London

Start date: ASAP

This charity works across three dozen countries around the world, an independent non-profit organisation that supports journalists and civil society to help drive change in countries experiencing conflict, crisis, and transition. Their work includes:

• Training and mentoring: trains and mentors journalists and rights activists to improve their ability to identify and present factual information.
• Providing platforms: helping local talent establish and strengthen media outlets and civic groups.
• Removing barriers: working with partners to remove barriers to free expression and citizen engagement
• Strengthening media and civil society: helping strengthen the ability of media and civil society to speak out.
• Empowering societies: helping societies find their own solutions.

SUMMARY:

Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grant makers.

The Trusts & Foundations Development Manager will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To identify suitable trust and foundation donors and establish relationships, with involvement from the GDD;
• Work with programme teams to develop new ideas for business development and submit to known and identified trusts & foundations;
• Manage the stewardship of the trusts and foundations portfolio, crafting winnable applications, and delivering reports as part of the engagement process;
• Work closely with the institutional development managers to identify opportunities for their portfolios and on institutional proposal development when necessary;
• Develop strategies for engaging new prospective donors through research and represent the organsation through networking;
• Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions with donor information and competitor mapping;
• Manage and develop existing relationships in collaboration with international programmes;
• Line management of a Development Assistant and coordination of their support to other team member.

KNOWLEDGE, SKILLS AND ABILITIES:

• At least 5 years of experience working in a similar role;
• Significant and demonstrable experience of securing income from trusts and foundations;
• Ability to work independently and as part of a team;
• High quality verbal and written communication, problem-solving, critical thinking and a desire to collaborate with peers;
• Proven successful experience in identifying and securing unpublished funding opportunities;
• Ability to deliver high-level presentations to donors, clients and internal audiences.

Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply. 

About WIG 

WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK. 

With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities: 

• Events - to explore the latest public policy developments and share best practice; 

• Talent exchange - through mentoring, secondments and board appointments; and 

• Leadership development – through programmes for leaders at all stages of their careers. 

An overview of the opportunity 

Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.

WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members. 

You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.

What we’re looking for: 

• Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service. 
• Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders. 
• Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes. 
• A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes. 
• Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
• Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously. 
• Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders. 
• Exceptional organisational skills and impeccable attention to detail. 
• Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective. 
• Prior experience of working to budgets, KPIs and forecasted elements of work. 
• Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies. 
• A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure. 
• Prior experience of operating in the leadership, talent experience would be desirable but is not essential. 

What can we offer you for your skills and experience? 

• A salary between £35,000 - £37,500 per annum, depending on experience. 
• A discretionary annual salary review and increase in line with inflation and organisational performance. 
• Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference. 
• Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure. 
• An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering. 
• Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities. 
• Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
• The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream. 
• Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria. 

What do some of the main role responsibilities look like? 

• Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
• Responsible for strategic improvements and improving year on year service, impact and volumes.
• Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
• Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
• Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
• Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
• Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
• Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes. 

Prospectus are excited to be working with our client to help them recruit for a Trusts Manager to join their fundraising team. The charity was set up in December 2003 to ensure that bereaved children and their families receive the best possible support following the death of someone close. The organisation is a leading UK bereavement charity, providing free, professional services and support to 1,000 bereaved children, young people and their families a year. They provide support across England and Wales face-to-face via their therapy hubs in London and Bristol as well as by phone and online.

The role is offered on a permanent, part-time (0.8FTE) basis with a salary of £38,000 to £40,000 per annum pro rata with a flexible hybrid working model between home and their office.  

The post holder will be responsible for researching and applying for relevant funding streams to exceed the fundraising team’s annual target. They will be responsible for building and maintaining excellent working relationships with a portfolio of current and prospective funders. The postholder will work with colleagues to package existing services into compelling proposals as well as supporting with developing new project proposals.

They are looking for someone with a demonstrable track record of securing 5-figure grants and donations within a Trusts and Foundations team. They are looking for a candidate with demonstrable experience in writing high-quality applications, reporting on the impact of funded projects, and managing relationships with funders. The ideal candidate will have a personal interest to develop knowledge and understanding of childhood bereavement and charity services, as well as their costs and funding needs, to be able to talk confidently with a wide range of stakeholders. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.