Research Information Coordinator Jobs in Home Based

Main purpose of the role:

To support, develop and coordinate a variety of areas of activity within the Fundraising team.

Key responsibilities:

Assist with the stewardship of fundraising supporters across the various income areas and maintain and improve supporter retention and engagement.

Utilise the charity database, carry out regular analysis, generate reports, ensure fundraising records and folders are accurate and up to date and provide regular feedback to the Senior Fundraising Manager.

Support with and coordinate seasonal raffles, distribution of mail-outs and merchandise, and manage stock levels.

Conduct regular supporter research to ensure Retina UK remains innovative with fundraising activities. 

Liaise with venues, supporters, exhibitors and attendees ahead of fundraising events and activities.

Thank supporters in the appropriate manner and update and refresh supporter letter templates quarterly to effectively communicate the value of donor contributions.

Take a proactive approach in guiding supporters and potential fundraisers on how they can be involved with Retina UK. Offer clear advice on fundraising opportunities and ensure incoming enquiries are directed to relevant activities that align with their interests and needs.

Work collaboratively to maintain an efficient and practical admin system.  Arrange, attend and take minutes at fundraising team meetings as and when required

Any other duties as reasonably requested by the Senior Fundraising Manager, senior management team and the CEO.

SPECIFICATION:

E = essential D = desirable

Skills & Experience

Minimum of 1 year working in a similar role  E

Working in a small team D

Educated to ‘A’ level standard or commensurate experience  E

IT literate and highly adept in the use of MS Office Suite  E

Familiar with email and internet  E

High standard of written and verbal English and grammar  E

Database experience  E

 Personal Attributes

 Confident, polite and cheerful telephone manner  E

 Quick learner able to act on initiative and in the absence of managers E                                                                                                   

An eye for detail and a flair for organisation E

 Ability to empathise with people with disabilities (particularly visual impairment)

Able to manage a busy workload E

 Commitment

 Empathy with Retina UK’s aims and objectives E

 Willing to live Retina UK’s values E

Job description and person specification

Resolve Poverty is seeking a Network Development Coordinator to establish a cross-sectoral community of Lancashire (by which we mean Lancashire County Council, Blackburn with Darwen and Blackpool) based stakeholder organisations. Working with this community, the Network Development Coordinator will identify opportunities to strengthen anti-poverty activities across the region that align with Resolve Poverty’s strategic priorities to: 

• Maximise the financial resources available to households 

• Implement effective strategic responses to poverty 

• Equip stakeholders with the knowledge they need to tackle poverty.

This exciting new role, funded by the National Lottery, will enable you to harness the work of Resolve Poverty so that we can have impact. You will join a dedicated and growing team working to maximise the impact of local responses to poverty in order to resolve poverty nationally. 

Title: Network Development Coordinator (Lancashire) 

Location: Combination of homeworking and office based. There is an expectation that you will work one day a week from our offices in central Manchester and that you will travel extensively across Lancashire in order to deliver this role.

Hours: 5 days per week (35 hours). Shorter working hours will be considered for the right candidate.

Contract: 36 months.

Probationary period: 4 months. 

Purpose: To establish a cross-sectoral community of Lancashire based stakeholder organisations that strengthens local and regional responses to poverty.

Salary range: £31,500 to £35,000 pro rata, depending on experience. 

Paid annual leave entitlement: 25 days pro-rata. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.

Line management responsibilities: None. 

Managed by: Initially by the Chief Executive Officer (CEO). 

Job description 

We are seeking capacity to build a Lancashire (by which we mean the area covered by Lancashire County Council and Blackburn with Darwen and Blackpool councils) network of professionals and volunteers actively engaged in resolving poverty that: 

• Creates a space for good practice sharing.

• Shares evidence, research and policy developments through communication channels, training and events. This will:

• Improve the ability of the public sector to implement effective responses to poverty. 

• Enable the VCSE sector to access the knowledge it needs to improve and better target responses to poverty.

• Utilises network insights and knowledge to identify strategic, policy and practical gaps in anti-poverty responses. 

Delivering this role effectively will involve: 

• Establishing a network of Lancashire based professionals and volunteers signing up to receive communications. 

• Engaging in key forums and on a one to one basis with key stakeholders, including local authorities, the Combined Authority and VCSE sector infrastructure bodies.

• Hosting meetings, forums and events to create space for anti-poverty knowledge development and activities 

• Delivering against funding KPIs, including network reach and engagement targets.

• Working closely with Resolve Poverty colleagues, including our Business Development Executive and Communications and Media Officer.

Person specification 

• Experience of working in a relevant VCSE sector networking role or with transferable skills developed in other roles.

• An understanding of the Lancashire context, including knowledge of the region’s political and VCSE sector landscape.

• A passion for collaborative working and networking, with the ability to develop and maintain strong relationships with external stakeholder.

• Strong interpersonal skills, with the ability to work with people from a range of backgrounds and working in a range of different roles.

• Excellent written and verbal communication skills.

• An ability to work to targets and to report on KPIs.

• Ability to plan and meet a demanding and varied work schedule. 

• Excellent team player who is proactive and demonstrates initiative.

• Computer literate in Excel, Word and Outlook. 

• An ability to understand policy issues relating to poverty.

• A passion and commitment for social justice and ending poverty in the UK.

Desirable 

• Experience of poverty in your personal or professional life. 

Would you like to be part of our Programmes and Advocacy team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence?  If your answer is yes, then we want to hear from you. We are looking for a Programmes Officer to join our team. You will have the following knowledge and experience:

• Bachelor’s degree in Public Health, Social Sciences, International Development, or related field or equivalent experience.
• Experience in project coordination, preferably in the health; humanitarian or in the international development sector.
• Ability to plan, execute, monitor, and evaluate projects effectively.
• Experience in coordinating multiple tasks and managing timelines effectively.
• Experience in data collection, analysis, and reporting is an advantage.
• Experience with statistical analysis software or GIS mapping tools.

The purpose of the role is to provide essential support to a small, dedicated team within the UK Programmes and Advocacy team, facilitating the effective planning, implementation, and monitoring of projects aimed at addressing leprosy and LF. Working closely with the Senior Programme Manager, MEAL Manager, Advocacy Manager, and Research and Technical Advisor, the Programmes Officer will ensure seamless coordination of activities, enhance data-driven decision-making processes, and contribute to impactful advocacy and research initiatives.

It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period.

As well as the above knowledge and experience you will also have the following skills:

• Strong organisational skills and attention to detail.
• Excellent administrative skills, specifically Excel and significant experience in MS Office packages.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a small team and across departments.
• Ability to work independently, be flexible and prioritise workload.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to travel within the UK and overseas.
• The right to work in the UK.

The salary for this position is £26,999 (FTE) – Lead Level.  We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer
26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.

Please refer to the full job description for further details on the role.

 Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.

If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

We are looking for a Communications Officer to join our team and support our efforts to put a face to our training and policy influencing work. This is an exciting time to join our organisation, as we launch our new strategy from 2025 – 2030.

This is an exciting opportunity for an all-round communications professional with superb writing skills who relishes repackaging and tailoring content in relevant formats for target audiences. We are looking for a confident team player; someone who can bring in new ideas and innovation to our communications and contribute to the organisation’s impact, and who is motivated by our charitable vision, mission, values and areas of work.

About the Foundation

We work to overcome language barriers for people who speak English as an Additional Language in schools, adult learning settings, and the criminal justice system in the UK.

More about the role

The Foundation is committed to ensuring all staff are empowered to contribute fully to our work and the Foundation strives to ensure equity and fairness throughout the organisation. We support equality of opportunity and promote an inclusive culture.

We welcome applications from all backgrounds, across all protected characteristics and socio-economic status and particularly encourage submissions from those with lived experience of speaking another language.

Experience:

• Experience of working in a comparable role within the charity sector or education, with a proven track record of successful communications across a wide range of disciplines and platforms.
• Experience of working in a comparable role delivering communications to influence policy at local, regional and national level.
• Experience of efficiently and accurately analysing complex information in a clear and concise manner for written materials and for different audiences
• Experience of evaluating and analysing the impact of communications, identifying opportunities, and making and implementing recommendations.
• Experience of maintaining effective digital systems including Content and Customer Management Systems (CRM and CMS), email marketing and online platforms (Twitter, Facebook, LinkedIN, Eventbrite, Mailchimp).
• Experience of working with MS Office, including Outlook, Word, Excel and PowerPoint.
• Experience of project management.
• Experience of day-to-day relationship management with external partners and suppliers, and communications budgets.
• A commitment to the Foundation’s vision, mission and values

Personal skills/qualities

• Excellent written communication skills, including writing content for different media (website, press releases, emails to key stakeholders).
• Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external
• Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, external stakeholders, team members, the senior management team and Trustees.
• High standard of accuracy and attention to detail.
• Able to multitask and to work at pace to meet tight deadlines.
• Time management, organisation, project management and budgetary skills are essential to bring projects in on time and in budget, as well as the ability to effectively plan ahead.
• Strong interpersonal skills, confidence and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
• Proactive, solution-focussed, innovative and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities and projects.
• Able to work both on own initiative and as part of a team.
• Excellent communications skills and knowledge of current and future trends.
• Excellent numerical skills with the ability to understand and and analyse data.
• Full understanding of GDPR regulations and their impact on Communications, as well as integrity and discretion over confidential information.

We can only accept applications from those who have the right to work in the UK.

Youth services are a vital component of Asylum Welcome's wide range of services for sanctuary seekers across Oxfordshire . You will lead and deliver advice and support to individual young people and organise a regular youth club, sports and other activities.

You will have part time staff support and will organise a team of volunteers, working closely with other Asylum Welcome staff and services to help young people under and over 18 to settle and thrive locally.

You will have experience of youth work and of working with refugees and an understanding of the law and challenges facing young asylum seekers and refugees. People with lived experience are particularly encouraged to apply.

We would be open to appoint on a full time or 4 day a week basis and we would consider a job share if feasible. Some evening and occasional weekendwork will be required. You will primarily work from the Oxford office, with activities across and outside the city. Some home working is possible.

The Role Within Unseen

Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with. Unseen also engages with a range of external partners to promote and facilitate person-centered and survivor informed responses to exploitation.

We develop evidence-based research and policy recommendations that are built from our support and collaboration work with survivors, key statutory service partners and NGOs. The Policy & Partnerships Officer will support the Policy & Research work of the organisation and support in the coordination of the Southwest Anti-Slavery Partnership to ensure delivery of real and tangible benefits for everyone involved, especially potential victims and survivors.

Purpose of the role

The Policy & Partnerships Officer will support in the delivery of Policy & Research projects and the collation of lived experience voices into our research work. You will work closely with the Policy & Partnerships Manager, the Survivor Involvement Coordinator, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for the survivor consultant focus groups.

You will also support the Policy & Partnerships Manager in the coordination of the Southwest Anti-Slavery Partnership. Unseen facilitates the Avon & Somerset Anti-Slavery Partnership board, the Regional Anti-Slavery Partnership board and Bristol Modern Slavery Operational Partnership. We also support the chairs of other force area partnerships in the region and act as a point of contact in the Southwest, providing advice and guidance to partners and promoting proactive activity to eliminate Modern Slavery.

You will work closely with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.

The Centre for Computing History is an accredited museum and charity situated in Cambridge, with collections and learning at its heart. The museum's core purpose is to increase understanding of the history of computing by exploring its social, cultural and historical impact.

Our collection rightly celebrates the incredible evolution of computing technology. However, the museum also has a responsibility to recognise the ecological impact of the rise of technology, and to date we have not explored these stories. We are excited to have secured funding from the Esmée Fairbairn Collections Fund, run by the Museums Association, for an exciting new two-year project, Broken Tech : Broken Earth. We will be exploring how the explosion in technology over the last 80 years has impacted the local and global environment. More info can be found on our website. 

Role Summary 

We're now seeking a talented, energetic and efficient Project Coordinator to oversee this exploratory project. 

The Esmée Fairbairn Collections Fund, run by the Museums Association, aims to encourage participatory practice in museums, and this concept lies at the heart of this project. Participatory practice means involving visitors and communities in the creation and interpretation of museum exhibitions, programs, and events content – asking for stories about objects in the collection, rather than assuming we know what the most important stories are. This approach is inclusive, encourages visitors to feel ownership and helps museums discover untold stories about their collections.

We are looking for someone special to co-ordinate this process and exploit our unique platform to raise awareness of environmental issues and e-waste and to create change. The Project Co-ordinator will take ownership of the day-to-day operations of the Broken Earth Project, including working closely with all external and internal stakeholders, monitoring progress, and ensuring project milestones are met. This new fixed-term role is a critical part of the project and crucial to its success. 

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong interest in conservation, ecology and promoting a circular economy 

• Excellent interpersonal, communication and advocacy skills 

• Confidence working with a range of colleagues across a variety of organisations 

• Proven organisational and time management skills

• Experience facilitating in-person and/or online events 

• A creative, positive, proactive and self-reliant approach to work

For more information, please see the attached job specification.

Terms 

• Project Co-ordinator (Fixed Term, Part time) 

• Job Title: Broken Tech : Broken Earth Project Co-ordinator 

• Hours: 22.5 hours per week ideally worked across three days (Weds-Fri) but flexibility is possible, subject to agreement (0.6 FTE). The role is likely to involve work outside of these hours, in the evenings and at weekends. Fixed term until September 2026. 

• Salary: £26,728 p.a. pro-rata  

• Responsible to: CEO 

• Location: Cambridge (some homeworking possible subject to agreement) 

• Annual Leave entitlement: 28 days pro-rata p.a., including bank holidays 

• Start: As soon as possible. 

How to Apply  

Interested applicants are requested to submit: 

Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

A supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification. 

This information is used when shortlisting candidates for interview 

Recruitment Timeline 

The deadline for applications is Sunday 29 September, 5pm. 

Interviews will be held w/c 7 Oct, in person at the museum CB1 3EW, and will include a short task, which you will be able to prepare in advance.  

This vacancy involves a unique opportunity to be the Program Coordinator of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire but supporting all 3 partners, this role will have responsibility for managing the program and monitoring the performance of the 3 partners including the 3 specialist Sex Worker ISVAs as well as supporting each organisation to influence policies relevant to the program including health, housing, addiction, policing etc. We are currently also advertising for 3 SW ISVAs in connection with this program; please see the vacancy sections on the 3 partners (Basis, NUM and POW)if you are interested in these.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

About My Life My Choice

My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire.  These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.

The role

My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire.  These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.

MLMC is now looking for a part-time Finance and Administration Officer.  The successful applicant will manage MLMC’s day-to-day finances providing financial information to the Charity Coordinator and other staff as needed. Additional duties include administration/governance support to the Charity Coordinator and to manage the day to day running of the office (this does not involve any people management). This role calls for an individual with accounts and/or book keeping experience, the ability to run an end to end payroll using a computerised system including HMRC and year end reporting, and excellent administration skills. It is crucial that you will be able to communicate politely, professionally, effectively and clearly with all stakeholders (e.g. fellow staff, customers etc.).

All of the charity’s roles require individuals who show a passion for empowering, working with, and raising the voices of people with learning disabilities.

We need a self-starter who enjoys a challenge, can hit the ground running and is able to work with minimal supervision.

MLMC not only says it values its staff but commits to them by offering a competitive salary, an enhanced pension contribution, a comfortable and spacious office environment, an employee health care plan (up to £1,650 towards certain health costs), an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, 27 days of Annual Leave, and working from home when appropriate. Free, dedicated staff parking and/or bike racks are also available.

The successful applicant will be subject to a Disclosure and Barring Service enhanced check.

Closing Date:  Monday 14th October (17:00)

Interview Date: Tuesday 22nd October

To Apply: Please send a covering letter explaining clearly how you meet the Job Description requirements and why you want this job, along with your CV.

Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.

You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.

Main Duties and Responsibilities

· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.

· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee

· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.

· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.

· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.

For futher information please refer to the full job description and person sepcification attached below.

Rolling interviews

There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.

About the recruitment:

We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.

Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.

We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

We’re looking for a Community Connections officer to manage our new ‘Community Connections’ project.

Position: Community Connections Officer
Type: Full time, 35 hours per week
Contract: Fixed-term project up to March 2026
Location: This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.
Salary: Starting from £32,301 per annum plus excellent benefits specifically Car allowance and Home working allowance
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic, experienced individual with experience in project management who also loves working directly with the people we support. The ability to communicate to a wide range of audiences and deliver the project objectives will be essential for this role.

This is a ‘time-limited’ ‘test and learn’ externally funded project. The ‘Community Connections project’ – will help people living with and affected by MS to navigate support services ensuring that they have access to the support they require, at the time of their choice, and is delivered in a way that best suits their individual needs.

This is a fixed-term project until March 2026.This is a full time role comprising of 35 hours per week.

This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.

Working closely with people affected by MS, Key external partners, our funder Wales and West Utilities, the Service and Support Team, the Cymru Director, and the wider MS Society teams. You will be outcome-focused and deliver tangible results. You will need to forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in the project area.

This role can be based anywhere in Wales but there will be an expectation of travel throughout Wales and the project area (Wales, Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire), the ability to speak Welsh is desirable.

Closing date for applications: 9.00 am on 7th October 2024
Anticipated interview date: Week commencing 14th October 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• Cycle to work scheme
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. 

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

An exciting opportunity has come up within the small, specialised library of Anna Freud. The library supports over 600 University College London (UCL) postgraduates students and the staff of Anna Freud.

We are looking for a librarian who is able to respond to varied user needs and dedicated to providing a friendly high standard service. The role would suit an enthusiastic and responsible self-starter with strong collaboration and planning skills, who is familiar with the requirements of higher education and small specialist libraries. The post is a three-day per week job-share with one of the current librarians. Together they will support the diverse information needs of the users at Anna Freud including both staff and students.
The two part-time Librarians share the responsibility for the management, and promotion of the library’s services and resources and for ensuring the delivery of a high-quality information service that meets the needs and aims of Anna Freud. 
This is a great opportunity to be involved in the planning and provision of a changing and expanding library service within a dynamic and high-profile mental health charity.

Location
Hybrid (a mixture of home/onsite working). London site (4-8 Rodney Street, London N1 9JH). This post requires a minimum of 7 hours onsite per week.

Contract duration
Permanent 

Closing date for applications
Midday (12pm), Monday 14 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Thursday 17 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held in person at 4-8 Rodney Street, London N1 9JH on Tuesday 22 October 2024.

How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

ID: 1287Service Manager

Service:    Norfolk and Suffolk

Salary: Starting at £36,477 FTE per annum, rising to £40,699

Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk

Hours: 37 hours per week - Will consider occasional evening and weekend working

Contract: 18-month contract with extension subject to funding

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.

Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role.  You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.

You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects.  You will be an excellent communicator with a good sense of humour.

Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.

Main Requirements

· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.

· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team,  staff and volunteers.

· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.

· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.

· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.

· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.

· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.

· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.

Benefits:

- an annual paid leave entitlement that commences at 30 working days, plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

To Apply:

· Complete: the Application Form and send to inbox 29 (email address located on advert document)

· Closing Date: Sunday 13th October 2024 at 9am

·To learn more about Family Action: Recruitment Pack

·To learn more about our terms & conditions: Summary Terms & Conditions of Employment

·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

 For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).