Relationship manager jobs

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​​

Do you enjoy writing compelling fundraising bids to help those in need?  We’re looking for an experienced trust and foundations fundraiser to help raise much needed income to support our life-changing services to refugees and asylum seekers in Oxford.

About Asylum Welcome:

Asylum Welcome (AW) is a well-established Oxford-based charity that has been operating for over 30 years and now supports around 3,000 asylum seekers, refugees and vulnerable migrants to find safety and thrive in Oxfordshire. Our trauma-informed and holistic support helps clients feel welcomed, understand and access rights and opportunities, and develop and share their talents. We partner with numerous groups and organisations, working collaboratively to meet clients’ needs. Our annual income is £1.5million.

We recognise that the experience of displacement is affected by age, gender, race, sexuality, (dis)ability and other aspects of experience, and are now looking to build on our intersectional approach and strengthen our support to women and to other disadvantaged groups. Our aim is to ensure that this understanding informs all of our work, and that all clients receive the best possible support.

Purpose of the role: To raise funds from a portfolio of existing Trust and Foundation supporters and new prospects to agreed targets. 

Main duties:

 • Manage an established pipeline of Trust and Foundation, delivering exceptional donor stewardship, producing compelling funding applications and working with service team to compile funder impact reports.

• Prospect research new funders to add to the pipeline and make appropriate applications.

• Meet monthly agreed KPI (income, monthly ask value, strike rate, pipeline). 

• When needed, work with the Fundraising and Communications Manager to support the delivery of larger bids such as National Lottery grants or Public Sector Contracts.

• Use our CRM (Donorfy) to manage relationships, ensuring all records are kept up to date

• Any other duties deemed appropriate by the Fundraising and Communications Manager, subject to time and commensurate with level of responsibility and salary

Person specification:

Essential:
• Demonstrable experience of successfully securing gifts from medium and large size trusts and foundations (five figures)
• Excellent written and verbal communication skills
• Ability to analyse, understand and translate data
• Highly organised with the ability to prioritise and manage multiple demands.
• Ability to build productive working relationships with internal and external stakeholders
• Demonstrable ability to collaborate, innovate, and take a creative approach to tasks
• Excellent attention to detail in the gathering, recording, and dissemination of information
• Demonstrable experience of database management
• A demonstrable passion for, and affinity with, our cause
• Ability to communicate and work sensitively with people with lived experience of migration and tells their stories with dignity.

Desirable:
• A qualification in trust and foundations fundraising
• Willingness to occasionally work out of hours when necessary
• Experience of working for a local charity
• Knowledge of the migration and refugee secto.

As Philanthropy Lead, you will be responsible for designing and delivering a successful high-value donor programme, cultivating relationships with high-net-worth individuals, co-investment opportunities with trusts and foundations, and leading Youth Music’s philanthropy to meet ambitious income and activity targets. 

Your role will manage Youth Music’s donor pipeline, acquisition and retention strategy, making use of relationship management tools to optimise donor experience and track fundraising performance. This is a new position within Youth Music, and so we expect the successful candidate will help shape the role.

Reporting directly to the CEO, you will play a crucial role in Youth Music delivering its long-term fundraising strategy, to ensure a sustainable future for UK grassroots music which enables marginalised young people to make and monetise music. 

You are a strategic and results-driven fundraising professional, with a proven track record of securing significant five- and six-figure donations from high-net-worth individuals, as well as successfully applying for grants and co-investment from charitable trusts and foundations. 

You have strong relationship-building and influencer networking skills, confident engaging and working alongside senior stakeholders to cultivate and deliver value. 

You are experienced in leading and motivating team members to deliver high-performance, whilst building a culture of philanthropy which aligns with the values and mission of the charity. 

You have excellent communication skills, with the ability to craft clear and compelling fundraising narratives.

You possess deep knowledge of best practices in donor stewardship and fundraising compliance. 

Key Responsibilities 

• Work alongside the CEO to design and deliver a high-value philanthropy programme aligned with long-term fundraising strategy.
• Secure five- and six-figure contributions from major donors, and grants from charitable trusts and foundations to meet income and activity targets.
• Cultivate relationships with high-net-worth individuals, creating compelling proposals for financial support. 
• Prospect and apply for grants and co-investment from UK creative industry trusts and foundations.
• Build and manage Youth Music’s donor pipeline, acquisition and retention strategy.
• Develop effective donor engagement through newsletters, events, site visits, and other personalised stewardship activities.
• Use management tools to optimise donor experience, track and report on fundraising performance.
• Lead and inspire Youth Music’s cross-team philanthropy efforts.

General

• Carry out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
• Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.

Person Specification

Minimum Criteria

• Two years’ experience in a similar role. 
• Experience of raising five- and six-figure donations. 
• Deep knowledge of best practices in donor stewardship and fundraising compliance.

Other Essential Criteria

• In-depth understanding of major donor fundraising principles, including donor cultivation, stewardship and retention.
• Experience developing and delivering philanthropy programmes to increase income from major donors.
• Strong relationship management skills with the ability to engage, influence, and retain donors.
• Excellent written and verbal communication skills, including writing compelling funding proposals.
• Strategic thinker with strong problem-solving and negotiation abilities.
• Familiarity with philanthropy research, donor pipeline management, and CRM systems.
• Awareness of grant application processes and requirements for charitable trust and foundations.
• Understanding of fundraising compliance, including data protection and UK regulations.
• Passionate about Youth Music’s mission and committed to achieving ambitious fundraising goals.
• Collaborative, inclusive, and proactive, with a commitment to equity and delivering impact through philanthropy.

Desirable Criteria

• Experience fundraising through legacies or corporate partnerships with a crossover to major donors.
• Strong network of high-net-worth individuals and/or charitable trusts and foundations in the UK.
• Experience in a youth or music-oriented organisation. 
• Understanding of the music education and/or music industries landscape.
• Passion for music and interest in its benefits for young people and society. 

Careers & Employability Delivery Manager (Birmingham)

Contract: 12 Month Fixed Term Contract

Hours: 35 hour per week

Location: Hybrid with travel in the Birmingham area

Salary: Circa £27,000 per annum

Benefits:

• Hybrid working opportunities
• 25 days annual leave + Bank Holidays + Extra gifted days at Christmas
• Extensive Private Health Care
• Employee Assistance Programme
• Employee benefits scheme
• Access to Learning & Development Platform Mapal One
• Supportive work environment
• Family friendly

At Springboard we…

Futureproof the talent pipeline for hospitality and tourism.

Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need.

Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.

Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities.

Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.

All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please send a request.

The Role

• Recruit, plan, and deliver educational activities and employability courses, providing ongoing support and mentorship.
• Secure work placement and job opportunities and provide aftercare to trainees
• Contribute to on-going development of programmes & activities
• Manage, build, and maintain relationships with business partners, education bodies, referral organisations.
• Manage accounts and carry out regular reporting, on all activity on our Customer Relationship Management system
• Contribute to the targets of getting people into work in the sector and work directly with employers, referral partners, education bodies, and beneficiaries. 

This job is for you if you are:

- Passionate about helping people improve their lives

- Excited about supporting the Hospitality, Leisure & Tourism industry (HLT)

- Flexible and proactive with excellent organisation and time management skills

- Data driven with strong IT systems skills - Microsoft 365, multimedia knowledge and social media ‘know how’

- With a proven track record in delivering a range of careers, education & employability activities or/and extensive experience in hospitality

- Experienced in working with target groups from diverse backgrounds, vulnerable people and understanding of safeguarding and related issues (including GDPR requirements)

- Experienced in managing and building key relationships

- Someone who shares our core values ‘Inspire’, ‘Make a Difference’, ‘Customer Focus’, ‘Listen’, ‘Responsive’, ‘Inclusive’, ‘Honest’

*Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.

*Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.

• Location:  Oxfordshire
• Annual Salary: £38,755
• Hours per week: Full time (37.5 hours) 
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
• Required: Full UK driving licence and access to a car/vehicle. 
• Sponsorship is not available for this position

Supporting people to live great lives.

Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities across locations in Oxfordshire, helping them to live life the way they choose.
 

How will I make a difference?

• You will empower your teams to support people to live their lives their way with creativity, patience and empathy
• You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
• You will be a role model to your team, building a culture of belonging.
• You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
   

What do I need to demonstrate in my application?
 

• Previous experience managing support for people with learning disabilities and complex needs.
• You will be able to plan, monitor and evaluate continuous improvement initiatives
• You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements. 
• You will be able to undertake CQC registration if required.
• You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
• You will be willing and able to participate in the on-call support rota
   

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money. 
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme. 

If you want to empower people to live the life they choose … Apply today.
 

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We are looking for an experienced Grants Commissioning Manager to join our Grants & Commissioning Team based in Portsmouth. The Commissioning Manager will support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact as well as providing and developing commissioning and project support, in line with RNRMC’s commissioning and partnership funding model.The role will work with internal and external stakeholders regarding the performance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.

In addition, you may be asked to line manage team members, taking responsibility for actively and proactively supporting them to achieve in their post. 

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will be an experienced commissioning manager with excellent interpersonal skills. You will be diplomatic and approachable with a strong ability to communicate verbally and in writing.  You will possess excellent problem-solving skills and judgement alongside a meticulous, accurate and disciplined approach to work. You will demonstrate good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.

You will have strong people management skills and experience in working with a wide range of stakeholders and will inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace. 

You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval. 

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The salary range for the post is between £ 38,000 to £ 45,000 per annum, according to skills and experience.

Benefits

30 days holiday plus Bank Holidays

Hybrid working – 60% in office and 40% home working

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Closing Date: 12:00noon on 15/05/2025

Interview Date: As applications received

Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.​​

Interested? Want to know more about the Charity? Please visit the Charity Website

Eager to know more the role? Have a look at the Job Description attached.                                                                           

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Individual Giving Manager 

Annual Salary - £29,000-£33,000   
Weekly Hours - 35 hours (full time) 

Reporting To - Head of Fundraising   
Contract Type - Permanent   
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.    

BENEFITS - Why Work With Us? 

• Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory! 

• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve. 

• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development. 

• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs. 

• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing. 

• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US 

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported. 

DUTIES & RESPONSIBILITIES 

In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work. 

You’ll Be Great If... 

• Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters. 

• Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back. 

• Can confidently juggle multiple projects with great attention to detail and top-notch time management. 

• Are a natural communicator, able to tailor your message to any audience — from donors to internal teams. 

• Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward. 

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day  

Application closing date:   Mon 5th May

Age UK is currently recruiting for 2 passionate Corporate Partnerships Manager's to join our award-winning Partnership Management team on a fixed-term basis for 14 months.

As Corporate Partnerships Manager you'll manage and grow a varied portfolio of partnerships to help deliver income and impact for Age UK and older people. Going above and beyond to ensure that our corporate partners feel valued and connected to our cause, you'll use your creativity and networking skills to identify future growth opportunities that match the mission and priorities of Age UK and older people.

The successful post-holder will manage the entire partnership life-cycle from contract signing to delivery, ensuring that KPIs are met, income is accurately recorded, and that all activities comply with the Fundraising Regulator guidelines, GDPR, VAT and other legal requirements.

With a strong passion to support older people, solid account management experience, and excellent communication, presentation and negotiation skills; as Corporate Partnerships Manager you'll be able to manage diverse projects and have a proven track record in securing income.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week (Thursday) for the Corporate Partnership team day. The role may involve occasional travel, including some overnight stays.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P

Experience
* A passion to support older people and the mission of Age UK. A, I
* Solid account management experience ideally in a corporate partnerships environment. A, I, P
* A proven track record in securing income. A, I
* Experience and ability to lead projects and manage project groups. Proven creatively in developing ideas to present to companies in support of a fundraising idea. A, I

Skills and Knowledge
* Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at Senior Leadership level. A, I
* Great presentation skills. I, P
* Good negotiation skills with a proven ability to establish long-term working relationships. A, I

Personal Attributes
* Ability to think creatively and problem solve autonomously. I
* Ability to spot opportunities, identify partners' needs and drivers and match these with the priorities of Age UK and older people. I, P

Great to haves:
* Experience in managing 7 figure partnerships. A, I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

The role may involve occasional travel, including some overnight stays. This is a hybrid position with the Corporate Partnerships team attending the London office weekly on Thursdays.

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

About Ataxia UK

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation. 

About the Role  

You will be joining at an exciting time for Ataxia UK as we celebrate our 60th anniversary year.

This brand-new role is an important part of our new strategy to sustainably grow our unrestricted income. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the work to build a pipeline of major donors and family trusts and foundations.

You will be responsible for developing an excellent stewardship programme which nurtures income-generating relationships with Ataxia UK’s major donors. You will initially work with a fixed-term Philanthropy Consultant to lead the development of a researched and actionable pipeline of prospective new donors, and you will then work to successfully engage this pipeline. This is a fantastic opportunity to lead a brand-new function as a senior member of an experienced team of fundraisers.

Ataxia UK operates a hybrid- working policy, with part time staff working 3 or 4 days a week expected to work from our offices in Highgate a minimum of 1 day a week. The role will require some occasional travel within the UK and, more rarely, internationally.

About you

The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors; personally securing 5 and 6-figure gifts.

You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.

As an experienced major donor fundraiser, you will be comfortable and confident engaging with High-Net-Worth Individuals and their offices, celebrities, politicians and c-suite professionals. You will have the flexibility to join events and or meet donors and prospective donors at locations around the UK. As an ambassador of our brand, you will have the skills and experience to ensure you positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.

Benefits of working for us.

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Access to a free Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Please see full Job Description for further details including Person Specifications

Job Title - Sales and Marketing Manager

Contract - Permanent

Hours - 21 hours (part-time 0.6 FTE), 3 days per week

Salary - £19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience

Location - Home-based

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Life Education

Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.

About the role

The role focuses on developing and implementing sales and marketing strategies to drive growth in the UK and internationally, manage campaigns, and support our regional Delivery Partner network. It involves building relationships with schools and wider stakeholders, spanning early years, primary, secondary, overseeing fidelity with brand identity, and collaborating with CLE, fundraising and communications teams to align messaging and maximise impact.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9th May 2025 at 12pm

Interview Date: 19th/20th May 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Community & Volunteer Manager

Annual Salary - £29,000 – £33,000 

Weekly Hours - 35 hours (full time)

Reporting To - Community & Events Manager

Contract Type - Permanent

Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.   

BENEFITS - Why Work With Us?

• Generous Holiday Allowance – Enjoy 32 days off a year (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!

• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.

• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.

• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.

• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.

• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

DUTIES & RESPONSIBILITIES

You’ll lead and grow our community fundraising activity — building strong relationships with schools, local groups, and volunteers to help us raise vital funds. You’ll plan and deliver community events, support third-party fundraisers, and be a friendly, visible presence at public events. You’ll also manage our amazing volunteers, creating engaging opportunities and making sure everyone feels valued and supported

You’ll Be Great If...

• Know your stuff when it comes to community fundraising, supporter journeys, and volunteer engagement.

• Have a track record of smashing fundraising targets and running brilliant campaigns or events.

• Love building relationships and can connect with anyone — from volunteers to VIP donors.

• Can juggle projects, use data to guide decisions, and stay cool when deadlines are looming.

• Are tech-savvy, creative with tools like Canva and CRM systems, and happy to travel for the cause.

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day 

Application Closing Date: Mon 5th May

Head to our website for our recruitment pack!

Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems?  If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.

About Link UP London

Link UP London’s purpose is to build stronger more resilient communities.  We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.

We connect skills to SGOs in 3 main ways including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
• Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development

Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation.  We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.

The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.

Role Details

Title: Head of Skilled Volunteering

Time Commitment: Full time role (4 days a week may also be considered)

Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)

Salary: £34,500 full time salary

Purpose:  To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London

Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer

Role Duties & Responsibilities

Programme Management

• Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation 
• Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
• Monitor and report on progress against annual targets and strategic priorities
• Review and improve the Skilled Volunteering process
• Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme

Relationship Development and Management

• Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
• Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
• Attend events in-person and online to further build relationships
• Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
• Lead workshops and trainings about skilled volunteering as required

Programme Development

• Facilitate focus groups with volunteers and organisations
• Develop and oversee a new SGO Advisory Group
• Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities

Communications, Thought Leadership and Events

• Work with the Comms team to ensure promotion is effective and targeted 
• Innovate ways to get the word out to both volunteers and organisations
• Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
• Write blogs and other pieces to share different aspects of Skilled Volunteering
• Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events

Systems and Operations

• Actively oversee our CRM and ensure established processes are working efficiently
• Contribute ideas to improve effectiveness of the Skilled Volunteering process
• Continue to review and improve our data collection and analysis system
• Ensure other technology is being used and integrated as needed to support our work
• Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency

Other

• Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
• Contribute to proposal development and funding requests as needed
• Actively engage in the development and growth of Link UP as an organisation

Person Specification

Essential Skills

• 5+ years’ experience with programme management and delivery aimed at creating positive results
• Experience managing people and small teams
• Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
• A love of working with people, building relationships and experience with relationship management
• A great spoken and written communicator
•  Experience with, and enjoyment of, presenting to groups
• Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Ability to work well remotely and independently as well as in-person with a team

It is also important to have:

• Experience with and an understanding of organisational development / capacity building in the charity sector
• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• Understanding of the charity sector including opportunities and challenges faced by small organisations today
• Ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications: Wednesday 30 April 2025

However please note that applications will be considered as they are received on a rolling basis.