Relationship Manager Jobs

Fundraising & Marketing Manager

Do you want to be part of the team leading a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

This is a particularly exciting time to join St. Hilda’s East as we commemorate our 135th anniversary. We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City,  and we generate income from hiring out space in our community centre. These opportunities make the Fundraising & Marketing Manager position varied and interesting, with plenty of possibility to grow and develop in the role. 

The Fundraising & Marketing Manager will take the lead in developing and implementing our fundraising and marketing strategies, splitting your time about 60/40 between the two functions. As Fundraising & Marketing Manager you will be responsible for securing funding from a wide range of sources, stewarding relationships with our supporters, and managing communication with external stakeholders. 

It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector. 

This job is for you, if you:

• possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charitable sector for the first time 
• have the ability to develop positive relationships with a diverse range of people including prospective corporate sponsors, high net worth individuals, partners, colleagues, and service users 
• have a proactive and creative approach to solving problems and researching and developing new sources of income. 

Benefits include flexible working arrangements including the option to split your time between our office and home, 25 days annual leave, and access to an Employee Assistance Programme.

Closing date for applications: 15th December 2024 

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

#fundraising  #marketing    #fundraisingmanager    #marketingmanager

The Froebel Trust is an endowed charity that supports the Early Childhood Education and Care sector. Our grants, resources, courses, and events support and inspire tens of thousands of educators across the world.  Following a successful period of growth, we are seeking an experienced Communications Manager who can think and act strategically to increase our reach and engagement even further with inspirational and impactful communications. Working remotely with on-site team meetings once a month in London, you will be building and sustaining great relationships with multiple contractors and volunteers, and managing a diverse portfolio of work. 

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

Department: People Team
Location: hybrid – a minimum of 1 day in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £48,000 – £50,000 per annum
Closing date: Monday 9th December at 11.59pm

Interview dates: Tuesday 17th (afternoon) and Wednesday 18th December (afternoon)

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

As Reward and Benefits Manager, you will be the subject matter expert on all aspects of employee reward, ensuring Dementia UK has effective, fair and transparent pay practices, and a benefits package that sets us apart.

Working closely with the People and Finance teams, you will lead the end-to-end payroll process, ensuring accurate, timely, and compliant monthly processing. You will manage all employee benefits for the charity, liaising with suppliers, negotiating favourable terms, and proposing updates and improvements. Additionally, you’ll provide training and support to the People team to enhance their knowledge of reward practices, and will ensure our pay and benefits offering is effectively communicated across the charity.

As our pensions expert, you will ensure compliance with relevant regulations across the Dementia UK Aviva and NHS pension schemes, including auto-enrolment. You will act as the main point of contact between the charity and our pension and payroll providers, fostering strong, productive relationships. You will also lead the annual pay review process, conducting market research, analysing relevant data, and recommending an organisational approach. With expertise in job evaluation, you will perform evaluations and advise on role design to ensure a consistent approach is applied.

To succeed in this role, you will bring experience in managing payroll and pensions administration, along with a strong understanding of best practices in staff reward and benefits. You will have worked within a UK HR department and possess a solid knowledge of UK employment legislation relating to employment, reward, pensions, payroll, and GDPR compliance.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact our recrutiment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Are you passionate about keeping churches open and in use? Join the National Churches Trust as a Fundraising Manager and help us to maintain these wonderful historic buildings for generations to come.

Background

The post is a new role that will support the Head of Fundraising in raising income for the charity. You will assist in developing our fundraising strategy to ensure the charity can deliver its ambitious plans. To be successful, you will be a quick learner, with some experience of fundraising and stewardship of donors and an entrepreneurial attitude. You will need to keep abreast of current fundraising trends across the heritage sector and keep in touch with the charitable sector more generally.

Together with the Head of Fundraising, you will focus on building one-to-one relationships with high-net-worth individuals, legators and prospects who have the ability to give significant donations to increase the overall income of the charity. Income from legacies forms an important income stream for the charity, and the Fundraising Manager will be responsible for all aspects of our legacy marketing, to include advertising, promoting legacy giving and the cultivation of legacy pledgers. 

The successful candidate will work closely with colleagues to help deliver the charity’s fundraising and engagement plans. You will oversee the development and marketing of our corporate income stream, the Specialist Skills Directory, and foster relationships with corporate supporters when required. You will need to be a flexible and energetic team player who is self-motivated with a hands-on approach.

To find out more about this role and apply, please visit our website via the Apply button.

Closing date: 5pm on Monday 16 December 2024
Interview dates: Wednesday 18 and Thursday 19 December 2024 in Westminster

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team, as well as further developing their leadership skills. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income. You will enjoy the active support and buy-in of senior colleagues, the Executive Team and other senior volunteers who are all committed to achieving our fundraising goals. We are seeking an experienced fundraiser who enjoys building relationships internally and externally, and who is driven to help us build our regional fundraising programme.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

The Katie Piper Foundation are seeking a passionate and proactive Fundraising Relationships Manager to lead our supporter-led fundraising and corporate partnerships, while also supporting events and major donor stewardship. This role offers a unique opportunity to build and nurture impactful relationships, helping us grow our sustainable income to expand our reach and support for survivors.

You will work closely with the Head of Fundraising and Marketing, as well as our Communications Lead, to maximise our fundraising potential and amplify the charity's message. This is a part-time, dynamic role within a small, dedicated team where no two days are the same!

Key Responsibilities

• Relationship Building: Recruit, support, and manage relationships with individual supporters, corporate partners, and community groups, helping them reach their fundraising potential.
• Corporate Partnerships: Identify and secure new corporate partnerships, including charity of the year opportunities, sponsorships, and collaborative fundraising initiatives.
• Community Engagement: Develop supporter-led fundraising activities, encourage survivor involvement, and foster a diverse community of supporters dedicated to our mission.
• Event and Campaign Support: Play a key role in planning and supporting charity-organised and third-party fundraising events.
• Major Donor Stewardship: Collaborate with the team to engage and steward major donors, building long-term relationships that sustain our mission.

About You

You are a natural relationship builder with a creative and strategic approach to fundraising. You are highly organised, proactive, and able to inspire supporters and partners to achieve their fundraising ambitions. You’re comfortable working independently and as part of a small, collaborative team, bringing passion and commitment to each project.

Skills and Experience Required:

• Proven experience in fundraising, relationship management, or a related field
• Excellent communication and interpersonal skills
• Ability to work creatively and strategically to achieve fundraising goals
• Experience with corporate partnerships and community fundraising is desirable
• Strong organisational and time management skills
• Passionate about making a difference for survivors of life-altering burns and scars

Why Join Us?

The Katie Piper Foundation is dedicated to supporting survivors of life-altering burns and scars, empowering them to rebuild their lives with confidence. We provide life-changing, personalised burns rehabilitation, advocacy, and support to help survivors thrive. Join us in making a lasting difference!

• Opportunity to make a real impact in a unique and rewarding role
• Part of a supportive, close-knit team with a shared purpose
• Flexible, part-time hours in a dynamic, fast-paced environment

How to Apply

If this sounds like the perfect opportunity for you, we’d love to hear from you! Applications require CV and supporting statement.

Join us and help transform the lives of survivors of burns and scars. Together, we can make a real difference!

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Head of High Value Relationships
Salary: £48,000-£53,000
Contract: Full time
Location: London office 2 days pw
Closing date: 2^nd December

We have an excellent opportunity for a Head of High Value Relationships working for a lovely military charity. This role will support the Assistant Director of Events and High Value Relationships. As part of the role, you will implement a High Value Relationships fundraising plan, providing creativity and drive to all areas of new donor acquisition.

Excitingly, you will have the opportunity to inspire and provide the leadership to empower a high performing team, proving to be a brilliant development in your career.

To be successful as the Head of High Value Relationships you will need:

• Demonstrable record of growing income and providing excellent stewardship in at least two of the following areas: companies, major donors, and trusts
• Strong experience leading teams

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

• Full time – working 37.5 hours per week
• Salary: From £50,000 per year, DOE
• Contract Type: 18 month contract – extension subject to funding
• Reporting to: Executive Director
• Responsible for line managing: Grants Officer (recruiting Summer 2025)
• Location: London, UK affiliated

The Job
The Partnerships Manager will lead GISF’s income generation efforts to support its mission and implementation of initiatives within the 2025-2030 Strategy. They will do this by proactively engaging with a range of donors, building relationships, and cultivating partnerships. This role involves creating a comprehensive fundraising strategy, identifying funding sources, and expanding GISF’s network to enhance strategic partnerships and revenue.

As a senior leader within GISF, the Partnerships Manager will contribute to guiding GISF’s implementation of its 2025-2030 strategy.

Job Description

Key Responsibilities

Strategic Income Generation & Fundraising

• Develop and implement a comprehensive fundraising strategy aligned with GISF’s 2025-2030 strategy. 
• Identify and secure funding from government donors and other sources to build a robust opportunity pipeline that supports GISF’s initiatives. 
• Work closely with the Finance team to set income targets, and with the Communications team to create impactful campaigns for diverse supporter engagement.

Partnership Development

• Establish and maintain relationships with existing and potential government donors (including from the Global South), philanthropies and trusts.
•  Identify organisations for potential partnerships or consortia to win and deliver grants 
• Develop a framework for corporate partners to engage with GISF and our members, that brings in secondary revenue and creates opportunities for positive interactions between members and corporate partners with services relevant to NGO SRM. 

Proposal Development & Co-creation

• Identify relevant donor grant/contract opportunities, draft compelling proposals, and ensure timely submission of all related documentation. 
• Collaborate with donors, GISF staff and GISF member organisations to co-create and promote solutions that address specific needs and align with GISF’s mission. 
• Develop and maintain a strong understanding of NGO SRM principles and issues 

Grant Management

• Supervise the Grants Officer, ensuring effective handling of current GISF grants and contracts. 
• Ensure systems are in place to efficiently transition from winning new funding to programme implementation
• Ensure strong and impactful reporting to donors to maintain and grow relationships

Stakeholder Engagement & Collaboration

• Represent GISF at networking events and conferences to increase visibility and establish strategic alliances. 
• Build key stakeholders’ understanding of the value of GISF’s collaborative approach to SRM 
• Coordinate with the Policy and Advocacy Adviser on approaches to key issues and trends with senior policymakers
• Work closely with other GISF team members and GISF member organisations to understand their needs and priorities, to better identify possible funding opportunities

Programmatic

• Where possible, contribute relevant experience and knowledge to GISF activities, such as developing tools for NGOs/NGO Fora that support SRM budgeting and securing resources

Monitoring & Reporting

• Track and analyse income generation activities, preparing regular reports and revenue forecasts to monitor progress, outcomes and ROI

Senior Management Team Contributions

• Contribute to GISF’s strategic objectives, inputting organisational development and supporting initiatives that promote sustainable growth

Person Specification

Experience/Knowledge/Skills

• Contextual Knowledge: A deep understanding of the NGO sector and the global context in which NGOs operate.
•  NGO SRM Knowledge: An understanding of the security risk management (SRM) context within NGOs, with a willingness to deepen expertise in this area.
• Proven Expertise in Donor Relations and Fundraising: Demonstrated success in writing compelling donor products and securing funding through high-quality proposals.
• Strategic Donor Stewardship: A strong track record of cultivating and managing long-term relationships with donors, co-creating opportunities, and achieving more flexible, sustainable funding commitments. Demonstrated experience engaging with philanthropies and corporate donors is a plus.
• Influence and Credibility: Brining a well-established network amongst donor organisations, and skilled at engaging with and influencing senior stakeholders within donor organisations.
• Confident Communication: Exceptional verbal and written communication skills, including as a public speaker, with the ability to explain complex concepts in an engaging and accessible manner.
• Partnership Facilitation: Experience in fostering programmatic collaborations between NGOs and other stakeholders, including consortia.
• Private Sector Collaboration: An appreciation of the private sector’s role in NGO operations, with the ability to identify and establish mutually beneficial partnerships with commercial entities.
• Strategy: Demonstrated experience developing and implementing a strategy.
• Adaptability and Entrepreneurial Mindset: Comfortable working in a fast-paced, evolving environment, with the ability to prioritise tasks effectively and seize new opportunities as they arise.
• Team Leadership and Development: At least two years of experience leading teams, including mentoring and developing junior staff.
• Collaborative and Autonomous: Capable of working autonomously while thriving in a team-oriented environment that values knowledge sharing and collaboration.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

The Programme Assistant will provide support to the School Partnerships team to help deliver the programme, and will report to the Head of School Partnerships.  The role will include organisation and support for events, drafting and distributing email newsletters, data collection and processing, and other logistical and administrative support across the programme.

This post will have specific responsibility to the School Partnerships team in the first instance. The School Partnerships Programme offers funding and support to groups of schools in England that are committed to enhancing physics teaching and learning. There are approximately 120 school partnerships.

The Ogden Trust is a charitable foundation, started by Sir Peter Ogden in 1999, which supports the teaching and learning of physics. The Trust supports a range of initiatives, programmes and projects supporting schools, teachers of physics and informal science education.

Role: Partnerships Account Manager 

Location: Hybrid - London/home with regular UK travel

Salary: 36k-45k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term school and local council relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. 

The post holder will manage two administrators who will provide essential bid-writing and administrative support to facilitate efficient and effective client management.

The post holder would benefit from experience or an understanding of working in a small, high-growth organisation. 

The role will be suited to those who have held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage two administrators focused on bid-writing, tender management, and client-related administration.

   • Support administrators in producing and reviewing high-quality bid documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other leads like allocations and recruitment to ensure we can fulfil referrals

   • Foster a strong working relationship between bid writers and recruitment to ensure we can find tutors and go for the right bids. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bids, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable Qualifications:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Reporting to : Chief Executive Officer

The Fundraising Manager is responsible for delivering our fundraising strategy and increasing our income from various income streams.

This is an exciting opportunity to be the driving force behind our community fundraising and to build on our fantastic service to ensure we create a sustainable and effective organisation for years to come.

Reporting to the CEO, the role would suit somebody with excellent communications skills. Experience in fundraising, sales and marketing or a similar field is beneficial but not a necessity. The key skill is explaining the importance of our work to funders and donors in an effective way.

The Fundraising Manager will work with colleagues across the service to develop and deliver our fundraising strategy. There may be line management of communications team staff and volunteers as part of the role. It is essential for the role holder to develop and build relationships with key partners externally and to work closely with the management team and our Development Committee.

The role will focus on achieving our fundraising targets, expanding current income streams, and developing engagement and opportunities to support growth. That will include bid-writing, grant applications, community fundraising, and events.

We offer a competitive salary, flexible working, pension, 31 days holiday (plus bank holidays), specialist training and development, wellbeing tools and access to onsite parking. We will provide growth opportunities to develop your career and achieve a healthy work-life balance.