Relationship Manager Jobs in Westminster, Greater London
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
- Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
- Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
- Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
- Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
- Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
- Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
- Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
- Monitor and review project objectives, troubleshooting any issues in a timely manner.
- Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
- Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
- Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
- Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
- Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
- Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
- Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
- Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
- Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
- Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 14 October 2024, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Thursday 24 October 2024, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Also known as National Youth Jazz Orchestra, NYJO is a charity experiencing an exciting evolution with emerging professionals and young people at the core of their mission to ensure creative music making is accessible, fun, informative and a viable career choice.
NYJO celebrate all forms of jazz, past and present, and seek to do their part in nurturing the next generation of jazz artists. Alumni include some major names in jazz and music more widely, including Amy Winehouse, Mercury nominee Laura Jurd, Mark Nightingale and Guy Barker.
It’s a great time to join as they develop their community around a new location in South East London, embark on ambitious artistic collaborations within and beyond jazz, and work in partnership with music education organisations around the country to address structural inequalities in music education.
As Head of Development, you will be a key member of a small team. Reporting to the incoming Chief Executive, you will develop and implement the preexisting fundraising strategy and guide the organisation’s communications and PR strategy. You will inherit a strategically developed portfolio of relationships and income streams, with particular strengths in trusts and foundations, and a strong network of individual donors and scope to build corporates. There is also a small but growing legacy circle, created in response to a recent bequest of £1M+. You will line manage a small team of two: the Development & Communications Coordinator, and the Marketing & Communications Coordinator. With ambitions to expand upon NYJO’s existing work, your ability to set and achieve more ambitious targets will be essential.
Please note that this role will require occasional travel that will vary across the year, depending on the events calendar. Travel is likely to be required twice per month - please discuss with Joe Blythe at QuarterFive.
As Head of Development, you will:
- Develop and implement the existing fundraising strategy and develop marketing and communications efforts, ensuring cohesive and impactful messaging to effectively engage donors and stakeholders
- Deliver a high standard of supporter care and relationship management tailored to the level of giving, including nurturing their successful new Legacy Club
- Manage and attend an annual series of fundraising events, from relaxed open days to formal receptions
- Oversee NYJO marketing and communications
- Line manage the Development & Communications Coordinator and the Marketing & Communications Coordinator
Ideal skills and experience:
- Experience of securing 5- and 6-figure grants from a range of trust, statutory and/or individual sources
- Tailoring applications to appeal to a diverse range of funders/donors, which may include drawing together distinct areas of activity to create bespoke packages
- An outgoing, approachable, confident and professional manner in dealing with donors, prospects and other stakeholders
- Interest in UK Jazz and enthusiasm for working with young artists and musicians and broadening access to participatory arts for all young people
NYJO are keen to provide equality of opportunity to a wide range of prospective candidates as they expand the diversity of staff and musicians. Whilst they hope to attract candidates with the experience outlined in the person specification, they encourage applications from those who do not fulfil all stated criteria.
Benefits include:
- Flexible working – flexible working is a priority and the organisation supports employees to balance work with caring or other responsibilities, or those returning to work after a break
- 25 days annual leave, plus bank holidays, with office closure between Christmas and new year being the norm
- TOIL for out of hours work
- Attending gigs for free, including the annual two-night Ronnie Scott’s residency, and other cultural and sector events throughout the year
Head of Consulting (Intelligence Product)
Hours: Full time (40 hours per week)
Salary: £42,464 per annum
1 Year Fixed Term (with view to extend)
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.
Responsibilities:
- Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
- Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
- Effectively pitching our products and services to secure new clients and increase our impact.
- Nurturing and developing existing commercial relationships and collaborations.
- Ability to manage and set targets, and report on progress regularly.
- Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
- Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
- Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
- Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
- Direct line management and leadership of Intelligence Managers.
- Promoting collaborations across all teams in an agile manner.
Benefits:
- A friendly, supportive team
- Opportunity to work directly with global brands and experts around the world
- Encouragement and autonomy to present new ideas and lead on solutions
- The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
- A corporate eye-care scheme
- Life insurance
- A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
- Life insurance
- An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
- Cycle to Work scheme
- Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
- Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process.
The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.
What you will do:
- Coordinate committee meetings in person, online or hybrid routinely or as when needed.
- Prepare committee agendas, source papers for timely circulation.
- Keep accurate records including updating the CRM and website.
- Manage examiner recruitment materials, acting as main point of contact for applicants.
- Support examiners with travel and accommodation bookings.
- Evaluate and grow our examiner appreciation work.
What you will need:
- Experience providing high quality support service.
- Experience in providing administrative support and managing administrative processes.
- Good working knowledge of Microsoft packages.
- Good organisational skills.
- Effective interpersonal skills.
If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About us Strides Katherine Price Hughes House (Strides KPH) is an Independent Approved Premises commissioned by the Ministry of Justice. Approved Premises (APs) contribute to the effective risk management of men released from prison by providing an enhanced level of supervision, monitoring and rehabilitation within the community.
The post requires experience of working with complex and vulnerable people and an understanding of residential setting within the Criminal Justice System.
Job Description
Strides is looking for a reliable and experienced Residential Assistant to join our team.
MAIN DUTIES AND RESPONSIBILITIES
- Assist in the supervision of residents in accordance with policy and practice under the direction and guidance of managers and relevant staff where necessary. Deal with routine issues raised by residents on a day-to-day basis.
- Staff and supervise the Approved Premises during designated shifts, referring serious incidents to designated on-call Manager and adhere to the procedure of completing incident reports as necessary.
- Ensure enforcement of Approved Premises rules and deal with any breaches in accordance with procedures. Respond appropriately to abusive or aggressive behaviour.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- Liaise with Key Workers, Deputy Manager and Manager as appropriate to share issues concerning residents.
- Process information and maintain records including inputting information on the database system by recording any significant occurrences relating to residents during shift.
- Contribute to the work with substance misusers in accordance with relevant policies, practices and protocols e.g. dispensing/recording medication, drug/alcohol testing if requested by the management team
- Answering the telephone and door and deal with any callers to the Approved Premises including monitoring the work of contractors’ accordance with procedures.
- To monitor and record residents’ movements in and out of the building.
- Contribute to the maintenance of a healthy, safe and productive work environment, including familiarising and using appropriate health and safety equipment. Monitor and record Health and Safety checks and related issues.
- Create effective and maintain effective working relationships.
- To represent the Approved Premises and West London Mission in a professional and competent manner. To attend supervision and appraisal meetings as required.
- Participate in training and development activities.
- Report any maintenance or security issues in accordance with procedures.
- Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, clearing of residents’ room as required and monitor CCTV equipment.
- Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of residents, e.g. monitor in line with risk assessments.
- Support the arrangement and delivery of purposeful activities for residents within the premises and undertake effective induction of residents.
- Undertake First Aid if a resident is injured or self-harms.
- The Approved Premises managers may require such duties commensurate with the responsibilities of the post and grade as.
PERSON SPECIFICATION
We seek Residential Assistants who can demonstrate the following competencies to a high level. We will be looking for evidence of all the following key competencies during the selection process, if you are shortlisted.
Client focus
Demonstrates consideration and respect to all stakeholders and acts in accordance with Strides' diversity values.
Organisation and planning
The ideal candidate is self-motivated with a high level of time management and is able to meet conflicting deadlines whilst still producing a high level of quality.
Proactivity and initiative
Demonstrates an ability to challenge the current operating procedures with suggestions of their own.
Communication
In both oral and written format, the ideal candidate will demonstrate clarity and concise delivery using appropriate language.
Team Work
Self-aware, approachable and reliable. Is able to build lasting working relationships.
Administration and IT
Able to manage databases (or information) accurately in paper and electronic formats, and is compliant with data protection laws and confidentiality.
Reasoning and problem-solving
Ability to respond appropriately to challenges and implement new ideas to solve and overcome problems.
Work with external agencies
Liaises and works well with external agencies and contacts.
Please use your application to demonstrate your capacities in relation to each of the criteria listed in the sections below. Please address the criteria in your application in the order they appear.
Experience
Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification or relevant work experience with the ability to evidence high level numeracy and literacy skills needed to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
Experience of working with a diverse range of people who have understanding of a range o social and persona difficulties, ideally those with experience of the Criminal Justice System.
Experience of working in a residential setting
Experience of working with people with challenging behavior
Knowledge
An understanding of the underlying issues which contribute to offending behaviour
Understanding of the risk management of service users
Understanding of good Health and Safety practice
Understanding of good anti-discriminatory practice
Skills & Abilities
Good oral, written, administration and IT communication skills
Ability to work as part of a team
Ability to relate to residents in both support and authority roles
Ability to prioritise workload and manage time effectively
Commitment to the values of Strides and an understanding of its ethos
Job Type: Full-time
Pay: £29,269.00 per annum
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay
Schedule:
- 12 hour shift
Ability to commute/relocate:
- Islington, N5 2EA: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.
You will:
- Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
- Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
- Oversee administration and stewardship of individual giving income
- Manage the promotion, sale and distribution of Lullaby Trust merchandise
This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
The Head of Research and Delivery will lead the delivery of programmes, client-facing projects and research initiatives for GDI Hub CIC, working across the key themes of Disability Inclusion, Inclusive Design and Cities, Climate Change, Gender, Financial Inclusion and Assistive Technology. It is expected that the role holder will have considerable experience across at least two of these themes and an appetite for both broadening and deepening their knowledge across the others. They will also collaborate with research leads and teams based across GDI Hub including the Academic Research Centre (ARC) at UCL.
This is a senior, strategic, role responsible for team management and leading key projects, leading client, donor and government relationships, and providing strategic subject matter expertise. It would suit someone with a proven-track record in the sector and requires a strong aptitude for strategic thinking, delivery management and the creation of tenable and evidence-based recommendations. They will be creative and collaborative with a drive to make the world a fairer place, inspiring others to do the same.
They will be responsible for delivery on projects and research under their remit and contribute to the development of new projects and research, working closely with partners and clients. Current funders, partners and clients include the UK Foreign Commonwealth and Development Office, Asian Development Bank, Climate Investment Funds, UNICEF, Carbon Trust and Expo City Dubai. This will involve leading a permanent team of six, which is expected to grow to eight by Q4 2024-25, and any external consultants brought online as required to deliver across a portfolio of work.
Role Responsibilities
Project and Research Delivery and Management
- Lead a growing portfolio of projects under the Research and Delivery team including a current portfolio of circa 10 active projects.
- Leadership of Global Thematic Goods sub-programme under the AT2030 programme, with direct project leadership of 2 workstreams (inclusive infrastructure and inclusive climate resilience).
- Lead the intellectual and strategic management of project delivery, ensuring that projects deliver clear messages aligned to programme targets, client needs and project scope and deliver impact.
- Take overall responsibility for the quality and timeliness of project delivery and deliverables, ensuring project management processes and procedures are being implemented correctly and outputs are to the highest standard in line with GDI Hub style.
- Provide overall research leadership in GDI HUB CIC, instilling academic rigour and driving innovative and inclusive research, managing researchers to deliver high quality outputs that are evidence-based, meeting internal/external expectations and tailored to target audiences.
- Plan and manage workplans, including emergent risks, challenges, change requests, budgets, travel, schedules, and scope.
Client Management and Reporting
- Manage and develop relationships with partners and stakeholders, to support effective collaboration.
- Provide leadership in client facing discussions, understanding needs and priorities, and linking these to project and team delivery plans.
- Engage with emerging opportunities as appropriate, leading proposal development with the wider team.
- Service project reporting requirements and instruct timely invoicing against project agreements.
Support Communications and External Engagement
- Strategic leadership of external engagement across their portfolio, attending and speaking at events, conferences and project workshops as needed, to drive impact of our work.
- Provide input to communications content and the events pipeline to further raise the profile, reach and impact of GDI Hub’s work.
- Write insight reports, blogs or other content to support communications and external engagement as required.
- Highlight communication, networking and new work opportunities arising from project and client engagements.
Internal Team Management
- Manage and support the research and delivery team ensuring team members are informed, connected and working as a team, ensuring shared understanding of projects and individual delivery responsibilities.
- Work closely with the COO and Programme Management team to ensure sustainable delivery and resource management processes are followed.
- Ensure team resources are used in accordance with project budgets and actively tracked throughout delivery. Review resource capacity and factor into any new project bids or repeat business opportunities.
- Direct line management of Senior Inclusive Design Manager, Senior Financial Inclusion Researcher, Senior Social Researcher and Inclusive Climate Researcher. Support the team in their own line management responsibilities in line with planned activity.
Application Procedure
To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Apply via website' button no later than noon (GMT) on Wednesday 9th October 2024. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.
We expect the selection process to include two interview stages, with interviews starting from late September as we review candidates on a rolling basis.
We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment. We encourage early applications. Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Mikaela Patrick, Head of Research and Delivery (contact details on full job specification).
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Grants Manager
We are seeking a proactive and detailed Grants Manager to support our development team on the journey to further Cardboard Citizens’ ambitions as a dynamic, flexible and forward-thinking social justice charity and theatre company, working with people who have experience of homelessness and poverty or inequity.
Our organisation secures over £1m in voluntary funding each year and our Grants Manager will play a vital role in securing and growing the broad range of voluntary support which allows to make exceptional art for social change. You will manage a rich portfolio of existing funder relationships across Trusts & Foundations, Corporate and Statutory income streams, in addition to researching and writing applications for new funding and working closely with the Delivery team on impact monitoring and reporting. You will cultivate and steward funder relationships and manage and represent the organisation at events run by, with and for existing and prospective funders, including establishing new funding connections for Cardboard Citizens in Hackney, following our recent move from Whitechapel to Hoxton.
Following this move and the launch of our film series More Than One Story in partnership with The Big Issue, this summer, you will be joining Cardboard Citizens at a time of growth, change and increased local and national exposure, as we plan for our longer-term future. We have targets in place to retain and increase income we receive from grants, which make up the majority of our annual income. Your contribution will be vital in ensuring Cardboard Citizens can deliver our programme year-on-year and continue to grow. This role is for you if you work in fundraising and are looking for a new challenge, or a step up to a manager position in a supportive organisation.
Salary: £35,000+ (dependent on experience)
Contract: Permanent (subject to 6-month probation).
Pension: Cardboard Citizens offers a 6% employer contribution pension scheme and complies with the employer pension duties concerning pensions auto-enrolment in accordance with Part 1 of the Pensions Act 2008.
Hours: Full Time/ 37.5 hours per week (some weekends and evenings required). Cardboard Citizens is currently trailing a 4.5 day working week to improve team wellbeing for all full-time staff who pass probation. We also encourage flexible working where possible as part of enabling increased autonomy at work.
Holiday: 25 days plus statutory public holidays pro- rata.
Place of work: Hoxton Works, 128 Hoxton Street, London N1 6SH. Hybrid working is also an option, we are currently working on average 50% from home.
Notice Period: Two weeks during probation period, and two months once confirmed in post
REF-216887
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
Over the past eight years XLP has run a nationally recognised mentoring programme which runs in nine London boroughs. These mentoring projects target at risk young people between 11 – 18 who are on the verge of exclusion or excluded from school, at risk of involvement or already involved in crime, and isolated from their communities. The aim is to support these young people and help them see alternatives to what can sometimes seem a hopeless situation.
We’re looking for a Mentoring Manager to join the team to recruit, train, monitor and supervise mentors sourced from the local community in North London. These mentors commit to providing 1-2 hours face to face per week for a minimum of 12 months with their allocated mentee.
This is a hybrid role with approx. 50% of your time being face-to-face. Mondays are based in our central London office.
The client requests no contact from agencies or media sales.
This role will play a key role in delivering our ambitious policy influencing programme, helping to develop and advocate for the policy changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will focus on developing Trussell policy positions in either employment support (especially for people with barriers to work) or disability and sickness benefits. The role will also lead the development and implementation of influencing plans in that policy area.
Role responsibilities
·Lead the development of policy solutions and positions
Leading the development of credible policy positions and implementable recommendations in the specified policy area - either in relation to employment support and conditionality, particularly for groups facing significant barriers to work including disabled people and single parents; or in relation to the disability benefit system, particularly Personal Independence Payments and the Work Capability Assessment.
Working with the Policy and Public Affairs, Network Operations and Participation teams to ensure our policy influencing has a robust evidence base.
Where appropriate, developing policy in collaboration with food banks in Trussell’s network and lived experience partners. Building on success of existing participatory work to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach to policy development in line with our values.
Working effectively with other expert partners to strengthen policy development and build alliances to support influencing, including project management and oversight of joint policy development and positions.
·Planning and delivering impactful policy activity
Leading the development of an influencing strategy for the policy area aligned to a theory of change. Ensuring policy outputs are timely, high-quality and support engagement with key audiences, including national and local governments across the UK. Co-ordinating responses to reactive work in areas, including policy consultations, activity in Parliament, in the media or in response to network requests.
·Developing policy narratives and key messages
Co-ordinating the development of the narrative and key messaging in the areas, maintaining a key message bank, with tailored lines for target audiences as needed.
·Representing Trussell and promoting the organisation’s policy positions to external stakeholders
Working proactively with Research, Public Engagement and Network Operations teams to identify opportunities to promote the organisation’s policy positions and recommendations to key audiences. This could include presenting at policy and campaign events, workshops with food banks and media interviews.
·Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions in the specified policy area, including with relevant policy makers, politicians, civil servants, sector partners and church-related organisations working in key policy areas.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully developing policy solutions, including credible and implementable proposals in either the area of either employment support or disability and sickness benefits.
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic policy influencing activity based on robust evidence, from development to evaluation.
· Demonstrates a detailed understanding of policies in relation to either employment support or disability benefits and the impact on UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively on either area.
· Demonstrates an understanding of effective policy development and influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· Wider Policy and Research department, including Senior Research Manager and Senior Policy Partnerships and Campaigns Manager
· Network Operations directorate, in particular, policy and public affairs and network leads for Scotland, Wales, and Northern Ireland
· Organising and Local Mobilisation department
· Participation team
· Public Engagement and Strategic Communications directorates
· Key UK Government departments and local authorities in England
· Policy partners e.g. policy colleagues working in key sector organisations
· Food bank network
Our Values
Trussell is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Individual Giving Officer
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.
Salary: £34,525 per annum
Hours: 35 hours per week
This is a full-time permanent position.
Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.
Experience required
- Managing direct marketing campaigns in a charity environment.
- Leading projects from start to finish within given budgets and timescales.
- Creating compelling and professional communications for a variety of audiences and channels.
- Analysing campaign results and using insight to optimise future campaigns.
- Collaborative working with multiple internal and external partners to deliver campaigns.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
JDRF drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who face it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Trusts and Foundations Specialist Wanted for Feminist Policy and Campaigning Organisation
Are you an experienced trusts and foundations fundraiser with a passion for gender equality? The Fawcett Society is looking for a skilled freelancer to step in as our Interim Trusts and Foundations Lead, supporting our mission to create a society where women and girls are equal and free to fulfil their potential.
We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie-break situation.
About Us
We are a dynamic feminist policy and campaigning organisation dedicated to driving systemic change and advancing gender equality. We are the UK’s leading charity advocating for gender equality and women’s rights. Our mission is to create a society where women and girls are equal and free to fulfil their potential. We achieve this through compelling research, impactful campaigns, and the support of our members.
About the Role
Position: Interim Trusts and Foundations Freelancer
Location: Remote
Rate: £300 per day
Hours: 2 days per week (flexible, with some need for crossover with key colleagues)
Duration: 2-6 months (with potential extension)
- What You’ll Do
- Research & Identify Funding Opportunities
- Develop the Pipeline
- Craft Persuasive Grant Proposals
- Manage Relationships
- Monitor & Evaluate
About You
- Passionate About Gender Equality: You have a strong commitment to feminist principles and are deeply motivated to support work that tackles gender inequality.
- Proven Fundraising Expertise: You bring a track record of success in securing significant funding from trusts and foundations within the UK charitable sector, ideally with experience in social justice or advocacy organisations.
- Exceptional Writing Skills: Your written communication is clear, engaging, and persuasive, capable of conveying complex issues in a compelling manner.
- Strategic Thinker: You can identify and leverage funding opportunities, aligning them with our strategic goals to maximise impact.
- Self-Motivated & Organised: You excel in a freelance capacity, managing your time effectively, meeting deadlines, and maintaining attention to detail across multiple projects.
Why Work With Us?
This is an opportunity to contribute to meaningful, lasting change in a flexible, freelance role. You’ll work with a passionate team dedicated to making a difference, in a supportive environment that values your expertise and creativity. If you’re looking for a role that aligns with your values and allows you to apply your skills to support feminist causes, we want to hear from you.
Ready to Make an Impact?
Visit the 'work with us' section of our website where you'll be able to download the recruitment pack and find the link to our application form. The form captures basic details and enables applicants to submit their CV with a covering letter (max 4 sides total).
Deadline: Applications will be reviewed on a rolling basis, so early applications are encouraged.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.
This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT, or other roles that have given you experience and skills in working with Children and Young People presenting with difficulties related to their Mental Health.
Key Responsibilities
- Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
- Offer one to one support via drop in or appointments, and be child-centred in that support.
- Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
- Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.
You will have:
- A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work.
- Working knowledge of child and adult safeguarding.
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.
Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.
Fixed term until 31 March 2025, full time 35 hours a week.
The role
We're looking for an experienced administrator to join our People team.
You will provide administrative support to our Recruitment team and deliver great customer service.
We need someone who is flexible and happy to support the wider People team as required.
You will:
- Manage and respond to emails to the recruitment inbox.
- Sort and distribute the People Teams post at Here East.
- Support hiring managers, applicants, and candidates with recruitment processes.
- Support recruitment administration to the team and line managers, ensuring smooth communication.
- Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
- Assist with DBS applications, Visa, and DBS renewals.
- Support monthly recruitment reporting and statistics.
- Schedule interviews and update roles in our system.
- Be a team player
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.
About you
Previous administrative experience is essential, but we're willing to train the right candidate.
You will have:
- Previous administrative work experience in a HR or recruitment team.
- Ability to provide excellent customer service.
- Strong written communication skills.
- Experience using Microsoft Office packages (outlook, excel, word).
- Good organisational and interpersonal skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.