Relationship Manager Jobs in Leeds, West Yorkshire

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

From home and able to travel extensively to hospitals and other clinical settings around the region, if required.

Occasional visits to Back Up office in Wandsworth, London and the surrounding area.

East Region: East Anglia (likely based in East Anglia)

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 2nd December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

 

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.

Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.

The Face to Face Fundraising Operations Executive will be responsible for supporting the logistics and administration of the F2F Fundraising programme and planning and organising our calendar of F2F fundraising events.

This is a key role in supporting the delivery of the strategic objective of growing and diversifying our calendar of events, venues, private site and experiential Fundraising to reach a wider and diverse audience of supporters.

Location/base: This role will be based from home, but with an office ‘hub’ for collaborative team meetings.

Key Accountabilities:

• Work with the team to identify and book fundraising opportunities, build relationships with external contacts and create and coordiante our annual events calandar for existing and new F2F Fundraising venues for private site fundraising from Garden centres, festivals, exhibitions to shopping centres and any new creative opportunities. This includes making phone calls, holding meetings, negotiating on cost and working to budget.
• Support the F2F Fundraising managers to coordinate and book their winter calendar of fundraising events and private sites.
• Research and source quotes and negotiate with providers to ensure the best price for the design and production of exhibition panels, stretched fabric wraps and shell scheme branded exhibition materials that fit in with the theme of the events attended (this can include Gazebo’s, roller banners, pull-up banners and wraps for pop-up counters), working closely with our Marketing Team to ensure brand integrity.
• Support the tracking of all stock items and equipment used by the teams. Re-order materials, track, report and control costs to agreed budget. Arrange the distribution of stock and materials and undertake regular auditing and stock control processes including regular National stock takes. Order uniforms and oversee the new hires and leavers process for the distribution, retrieval and recording of Trust items. this includes coordinating the management of starters and leavers equipment.
• Support with recruitment of new starters and onboarding administration including coordinating with key stakeholders in HR, IT & Health and Safety for account and platform setups. Including the monitoring and administration of the team staff trackers, including DBS check, training confirmations and new starter retention rates.
• Ensure any CRM cases and complaints associated with the F2F team are responded to effectively, working with relevant team members to provide best practice responses.
• Displaying the Trust values and behaviours at all times.
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

Qualifications and Attainments

• Experience of booking venues and events where sales, marketing or fundraising teams are generating income.

Work experience

• Experience in face-to-face fundraising is desirable.
• Experience in administration.
• Experience of project management / coordination of multiple events programme.
• Experience in venue and site booking.
• A good knowledge of the codes of best practice set out by the Fundraising Regulator & Institute of Fundraising.

Essential Skills and knowledge

• Excellent planning and organisation skills with an attention to detail.
• Excellent communication and negotiation skills, including customer service skills.
• Good report writing and analysis skills.
• Good collaboration and integration skills, building relationships with stakeholders.
• Ability to effectively manage a varied and evolving workload and work with a variety of stakeholders.
• Geographical understanding of the UK.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of up to £28,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

mySociety is a small, purposeful charity which uses digital tools to help people to participate more fully in democracy, make governments and society more transparent and help people work together to address societal challenges. We’re looking for an experienced fundraiser who has the research, proposal writing and budget development experience to deliver on our fundraising strategy by securing new sources of income from grant making foundations and government programmes, coupled with the strategic planning and management skills to further diversify our income by building our individual donations. You’ll be providing maternity cover and working as part of a nimble, digital-first, and entirely remote team - you can work from anywhere in the UK! You will have the opportunity to meet your colleagues face to face at our quarterly in person team meetings.

The role requires developing existing connections and leads and identifying and building new relationships in order to deliver ~£1 million a year in funding. You’ll be our sole fundraiser, coordinating with our Chief Executive and brilliant, friendly, multidisciplinary programme teams to develop workable, fundable proposals, and to manage and report on grants, acting as the main relationship holder for funders. You will need to be inventive in seeking out potential new funders, and to quickly grasp how the organisation works, with a good understanding of how our technology-led climate, transparency and democracy programmes sit within and extend the reach of broader systems of impact. 

The ideal candidate will be an exceptional communicator, proactive and tenacious at finding and following up leads, flexible and collaborative in approach, with good knowledge of the broader funding landscape and relevant and active connections and networks.

This is a full-time fixed term maternity cover role for 9 - 12 months, starting in February or early March 2025. Ideally this would be a full time role, four days might be considered for the right candidate.

No recruiters or agencies, please.

What does the role involve?

• Deliver on and refine our four year fundraising strategy, building and maintaining a good understanding of the needs of each of our programmes, priorities and desired charitable goals

• Frame our current and planned activity to appropriately align with the priorities of potential funders

• Identify new leads for unrestricted grant funding to support our existing and core activity 

• Identify relevant restricted grant funding for projects that align with our existing priorities and new adjacent areas

• Lead on writing and submitting grant proposals, developing appropriate budgets, logframes, etc in collaboration with other members of the team

• Maintain effective monitoring practices in order to identify new funding opportunities

• Maintain our database of funders and potential funding contacts

• Contribute to the development of the organisation’s wider strategy, through knowledge of the funding landscape

• Produce regular reports on fundraising progress against targets

• Develop mySociety’s broader income generation work, building individual giving and other approaches as appropriate

• Own the relationship with existing funders and be their main point of contact within mySociety

• Lead on grant agreement/contract negotiations and compliance

• Ensure all relevant team members are fully briefed on the terms and conditions of funding agreements, including key deadlines

• Provide regular updates to funders on progress, and share insights and news with them

Requirements

We think this position would suit you best if you have some or all of the following:

• Demonstrable fundraising track record; both quantitatively in money raised, and qualitatively in organisational fit and sustainability

• A proactive and resourceful approach

• Great personal rapport and people skills, able to quickly make connections and build productive and effective relationships

• Breadth of experience and interest in developing different income streams

• Excellent communication skills, both written and oral - able to capture the breadth of our experience and summarise it tailored for the needs of each proposal

• Ability to develop the strategic relationship between communications, events and fundraising 

• Strong sector experience, ideally within civic technology or related fields

• Practical and organised for record keeping and reporting

• Able to assess grant opportunities and comprehensively break down proposal requirements into manageable tasks 

• Tech savvy with proven experience of relevant databases and applications

Interested in applying but not sure you have all the skills? Please apply anyway! We support learning on the job and rearranging tasks within the teams to suit the skillsets of the best applicant. Please let us know in your covering letter what your relevant experience is and where you might need to learn as you go.

Got questions? Drop an email to Yolanda Gomes

Benefits

This is a fixed-term maternity cover contract with a pro-rated salary in the range of £55,000 to £65,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and you need to have the right to work in this country (sorry, but we can’t offer help with visas or relocation expenses).

Deadlines and dates

The application deadline is 10pm Sunday 15 December 2024 and interviews will take place in early January 2025  via video conference. We will aim to notify applicants of whether or not they will be invited to interview by the end of December 2024. 

This is a fixed-term maternity cover contract ideally starting February or early March 2025. 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right. There will also be a practical exercise for longlisted candidates to complete.

We are particularly interested in improving the diversity of our team and we welcome applications from all suitably skilled and experienced people, and particularly from candidates with Black, Asian or other Minority Ethnic heritage, in line with our EDI strategy. 

We are monitoring our recruitment processes to ensure we are doing everything we can to encourage applications from people of all backgrounds. We would ask you to please complete our optional equalities monitoring form. The information you share in the form will be anonymous and will not influence the assessment of your application.

We will shortlist all applications anonymously. So please use your initials rather than your name on your CV and cover letter, and don’t include identifying details such as your name or email addresses on these attached documents.

Please apply directly on our website or via Workable. 

DFN Project SEARCH is delivering transformative change, supporting, and helping young people with learning disabilities and autism into the world of work. Nationally only 4.8% of people with special educational needs and disabilities gain permanent paid employment in the UK yet 70 percent of DFN Project SEARCH graduates gain jobs, 60 percent of them achieving full-time permanent roles.

You will be required to improve the quality and outcomes of existing DFN Project SEARCH programmes across a geographical area. This is with the aim of supporting the organisations to ensure that every intern has the best possible chance to gain full-time paid employment. The focus of this role is to ensure continuous improvement across all sites, relating to model fidelity and outcomes. This relates particularly to sites achieving less than 60% employment outcomes. 

Our model means that our regional Programme Specialists form new partnerships and develop new DFN Project SEARCH sites, supporting them through to year one of delivery. These sites will then be passed to our Programme Impact Co-ordinator team where you will then be required to continue to nurture these strong partnerships and provide ongoing training and support to colleagues within your region. You may also be required to support colleagues by promoting DFN Project SEARCH in other areas and contribute to the development of relevant new focussed materials and resources.

An exciting opportunity to join the team at Basis Yorkshire as a Child Sexual Abuse and Exploitation Specialist. You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation. 

To provide trauma informed support to  young people who  are at risk of, are experiencing or have experienced sexual  exploitation and abuse.  Working as part of the  Basis Young People’s Service  you  will  be supporting young people  to  overcome  trauma  and  complex  emotions,  empowering  to  build  positive social  networks  and  building  on  strengths  through  exploring  their  options.  You will  also support young people to  access  the  Criminal  Justice  System  should  they  wish  to  do  so,  enabling them  to stay  safe  and  bringing  perpetrators  to  justice.

The Postholder will be responsible for ensuring that young people on their caseload with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the young people you are working with. The worker will work with and adhere to relevant statutory and local frameworks and multi-agency partnerships relevant to the support of victims of Sexual Exploitation. The postholder will play a key role in advocating for improved responses to Sexual Exploitation and Transitional Safeguarding, working with the Service Delivery Manager and wider Basis Team in developing and promoting best practice for supporting young people with experience of Sexual Exploitation within and outside of the organisation.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation that works hard to end stigma, create safety and supports empowerment for women who are involved in sex work or being sexually exploited and young people who are sexually exploited and abused. For more information about what Basis Yorkshire does and its values, please visit our website.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children, young people and their families hope and a future!

This is a rare opportunity to join an award-winning charity in an integral, trusted role supporting TLG’s Chief Executive and Director of People & Culture. Working right at the heart of the organisation, TLG is looking for an individual with a natural leadership gift who excels in building strategic partnerships with senior leaders, lightening their load, and increasing their effectiveness.

We’re looking for an individual who is incredibly proactive, capable of anticipating tasks well in advance and able to foster meaningful relationships more broadly across the team. The right candidate will bring an exceptional ability to manage numerous concurrent responsibilities within a fast-paced, innovative environment, all while maintaining an unwavering 'can-do attitude'. For individuals with a love of operations and project management, there are some exciting development opportunities to take the role to a new level more broadly within TLG.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

This role will lead on phase 2 of the Data for Housing Justice project which is a collaboration with our partners at Digital Commons Cooperative. 

The project will explore how to build useful software in collaboration with social movements. It will particularly focus on working in depth with a small number of housing justice groups to understand their data needs - and to use the insights to improve the capacity of our tool landexplorer.coop to meet those needs. The project will also convene a peer learning journey with a number of housing justice groups to understand the opportunities and blockers relating to data sharing and governance and co-create resources for other groups on this.

We are looking for someone with both an aptitude for and understanding of data and its potential for social change, and with community organising and activism skills. The successful candidate will be enthusiastic about shaping the project and taking a leadership role within the project team. 

The role will sit within the movement building function at Shared Assets. As part of a self managing organisation all team members are expected to contribute to the day to day management of the organisation through participation in management circles, team days and working groups.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and team catch ups. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

Sightsavers is looking for a Finance Officer – Disability Inclusive Development (DID) to deliver the day-to-day financial administration of the DID programme to ensure all financial requirements of the projects are fully met.

Salary: £30,299 - £35,646 depending upon experience

Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required

Contract:15-month Fixed-Term Contract from January 2025

Hours: This is a full-time role with some flexibility around hours worked and some home working

The Finance Officer – Disability Inclusive Development (DID) will deliver the day-to-day financial administration of the DID programme to ensure all financial requirements of the projects are fully met. Key duties will include:

• To develop, review and amend coordinating and implementing consortium partner contracts and budgets to enable project delivery with the guidance of the Head of Inclusive Futures
• Coordinate the process for timely and accurate donor financial submissions including core monthly financial expenditure reports, forecasts and ad hoc requests.
• Work with the Head of Finance to develop tools to improve financial analysis throughout the project, for instance Power-BI dashboards, using data linked from the programme financial database (MyCLAIMS)
• Support the preparation of financial reports and forecasts for the donor.
• Deliver the day-to-day finance and administration tasks on the DID project including partner transfers, cost recovery, fund management, procurement, manage the assets register.

To succeed in this role you will need:

• An understanding of and commitment to equality of opportunity for people with disabilities
• Experience of institutional donor or large-scale contract management. In particular experience of FCDO funding would be useful.
• Excellent numerical skills
• Finance and Accounting experience
• High proficiency with Excel (pivot tables) is required and experience of a computer-based accounting system
• Strong attention to detail when needed, with a willingness to follow issues through to resolution.
• Demonstrated ability to effectively prioritise work in a high-pressure environment working to competing deadlines
• Excellent written and verbal communication skills
• Strong interpersonal and relationship building skills
• Experience of conducting/participating in finance workshops (desirable)
• Willingness to continuously develop skills and knowledge to remain current with donor funding developments. (desirable)
• Experience and awareness/understanding of international development context and humanitarian sector (desirable)
• Able to travel for up to 4 weeks per year
• Desire to follow up an accounting professional certification (i.e. ACCA or CIMA)

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. This is a varied role, please read the full job description for further details

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW)

We anticipate that remote interviews will take place during week commencing 2 December 2024 and the evaluation process will include a role-speciifc task to be completed by shortlisted candidates in advance of this. We would like the successful applicant to be in post in January 2025

Group Facilitator

Location: National role which will involve extensive travel across England and Wales
Salary: £28,350 per annum FTE, £14,175 per annum actual earnings.
Hours: 18.75 hours per week, Monday to Friday (weekend & evening work may be required occasionally)
Contract Type: Permanent

Benefits: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups

Role Purpose:

We are seeking a passionate and dedicated Groupwork Development Officer to deliver and develop groupwork programmes within the Women’s Estates, working closely with prison agencies and staff to facilitate life-changing relationship and parenting courses. You will play a vital role in empowering women to achieve positive outcomes and rebuild family ties.

Key Responsibilities:

• Promote Pact’s groupwork and parenting courses, supporting the recruitment of suitable participants through assessments and outreach.
• Facilitate the delivery of Pact’s relationship and parenting courses, including 1:1 booklets, to achieve positive outcomes for participants.
• Develop and maintain proactive working relationships with prison agencies to promote Pact and ensure effective referral procedures.
• Collaborate closely with Pact and prison staff to ensure smooth running of the groupwork programme, ensuring it complements other services provided within the prison.
• Work alongside prison staff, case managers, and key personnel to support women attending the courses.
• Promote Pact’s reputation to attract support from statutory and third-sector partners.
• Recording and Reporting:
• Monitor and support systems for thorough evaluation, data collection, and management.
• Attend key meetings, providing performance feedback and ensuring the programme's alignment with goals.
• Contribute to monthly service reports and provide updates on service progress to Pact and external partners as needed.

What We’re Looking For:

• Experience in group facilitation, particularly in relationship or parenting programmes.
• Strong interpersonal and communication skills to engage with prison staff, participants, and external partners.
• Proven ability to manage relationships and promote collaboration between various stakeholders.
• Excellent organisational skills with attention to detail in data collection, reporting, and programme evaluation.
• A commitment to empowering individuals, especially women, to make positive life changes.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: Group Facilitator, Training Coordinator, Programme Officer, Learning and Development Officer, Family Support Worker, Prison Programme Coordinator, Case Manager, Community Development Officer, Social Worker, Rehabilitation Coordinator, Parenting Course Facilitator, Support Worker, Criminal Justice Programme Officer, Resettlement Worker, etc.

REF-217 509

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will work with the People Development team to support the roll out of our annual training calendar, developing internal communications to advertise our training catalogue, reporting and ongoing evaluation of our training. With a strong customer focus, you will act as the key point of contact for our staff and our training partners. You will have experience working with learning management systems with a keen eye for detail and good analytical skills.

Closing Date: 09:00am 25 November 2024

Interview Date: 2 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Mid-Level Service Designer
Home based, remote working 
£42,000 - £46,000 pa plus excellent benefits
35 hours per week

Are you motivated by designing end-to-end services and experiences that make a real difference and influence social change? We are looking for a brilliant Mid-Level Service Designer to join our team designing, building and iterating user-centred services and products to the 18 million people in the UK who are deaf, have hearing loss or tinnitus. The right person for this role will enjoy working in cross-functional teams to unpick complex and ambiguous user and organisational challenges.

Supported by the Senior Service Designer, this role will have the opportunity to lead on service design work across our strategic programmes of inclusion, health, employment, and research. You will work closely with colleagues in the Digital Team to shape and grow the practice of design, digital, and agile approaches across the organisation.

To be considered for this role you will be: 

Passionately user-focused 
You place people who are deaf, have hearing loss or tinnitus at the heart of cohesive and impactful services. You can support colleagues across a variety of roles to understand user needs as well as generate user insights and translate them into impactful outcomes.

Evidence-based in your design approach 
You collect and synthesise evidence from best practice, research, and testing to inform your work. You can suggest suitable approaches to evidence gathering based on the context and constraints.

Collaborative
You work in partnership with teams and individuals across the organisation to design the very best outcomes. You build strong relationships with diverse stakeholders and proactively contribute to creating safe and inclusive working environments. You are confident identifying who needs to be involved in the design process and bringing them on the journey.

Willing to challenge the status quo 
You ask curious questions and seek the best way to deliver impact and outcomes while considering strategic goals and organisational constraints. 

Proactive and adaptable 
You spot opportunities and can take the initiative to adapt your approach to new information and changing circumstances.

You should have xxperience designing the end-to-end journey of services whether as a Service Designer or in a related role with transferrable skills. With the ability to select, plan and execute appropriate research and design methods and tools, you should be able to deliver high quality design artefacts such as journey maps and service blueprints. 

You should be comfortable creating and testing prototypes at varying levels of fidelity to suit project needs and have excellent workshop planning and facilitation skills. You should also be comfortable using and learning new whiteboarding, prototyping and design software and tools. 

There are no specific qualifications needed for this role. We welcome applications from people who don’t have a formal design qualification but have relevant transferable skills and experiences. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 25 November 2024
Interviews: 9 and 10 October 2024

About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:
The Volunteer Coordinator for WeSwim is a key role responsible for recruiting and onboarding volunteers to support all our activities and events, ensuring a positive and rewarding experience for all. This role also supports the setup of new WeSwim clubs in London, raising profile in new areas and developing relationships with new stakeholders to promote the organisation. This position requires a strategic person with excellent marketing, communication and project management skills. 

Key Responsibilities:

• Volunteer recruitment & training: Develop and implement a marketing and outreach plan to  to attract new volunteers. Create marketing materials to advertise volunteer opportunities & use data to inform recruitment activity. Manage onboarding of volunteers including interviews, DBS and references. Organise and run induction sessions for new volunteers.
• Volunteer management & support: Maintain an up-to-date database of volunteers, including contact information, availability, and skills. Schedule and assign volunteers to sessions based on their availability & monitor attendance. Serve as the main point of contact for all volunteers, addressing enquiries and resolving any issues. Work with Club Committees (lead volunteers) to foster a positive and inclusive environment for volunteers, encouraging teamwork and community spirit.
• Marketing & Communications: Develop social media marketing and email communications to support recruitment and retention of volunteers in line with strategy.
• Setup of new swimming clubs: Scope & contact future pool partners, develop and deliver engagement plans to recruit new volunteers and swimmers to attend the club when it opens in partnership with WeSwim team. 
• Stakeholder engagement: Build and maintain relationships with local stakeholders including: local authorities, community organisations, disability charities & sports clubs. Represent WeSwim at community events, meetings, and public engagements. Develop and implement strategies to increase the club’s visibility and reputation in the community. 

Skills & Experience:
Excellent communication and interpersonal skills.
Marketing and social media experience.
Strong organisational, administrative, and project management skills.
Experience in volunteer coordination or a related field.
Ability to work independently and as part of a team.
Development of project plans and use of data.
Knowledge of the local community and relevant stakeholder networks is an asset.
Proficient use of IT including GSuite, Slack, Canva, Facebook & Instagram

Personal Attributes:
Personable with a knack for building relationships.
Strategic thinker with the ability to identify and capitalise on opportunities.
Proactive and self-motivated with a results-oriented mindset.
Creative and resourceful in problem-solving and developing initiatives.
Passionate about swimming and community engagement.

Requirements:
This role is remote with travel across London. The post holder should be London based.

We welcome applications from all candidates including those with lived experience of disability and caring responsibilities. 

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

Job description

• Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
• Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
• Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
• Position type: Permanent contract
• Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
• Closing date: 10am, Monday 9 December 2024
• Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
• Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
• Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.

About IEEP UK

The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.

This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.

Overall role and responsibilities

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working. 

The responsibilities of this role will include:

1. Financial Management

• Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
• Produce and manage the organisational cash flow, project cash flows and management accounts.
• Be responsible for and run payroll monthly.
• Compile and submit VAT returns quarterly.
• Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
• Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.

2. Administration

• Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
• Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
• Support the Executive Director with board meetings and other board matters.
• Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
• Support the maintenance of our contacts databas

3. HR

• Manage recruitment and induction of new staff and volunteers.
• Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
• Manage HR procedures including contracts and leave for staff.

The role will also include:

• Support in organising events online and in person.
• Assisting in responses to general enquiries to the organisation.
• Potential line management of junior staff and interns as appropriate.
• Contribute actively to the implementation of Institute-wide decisions and strategy.
• Organise weekly team meetings, and occasional in-person team meetings.
• Supporting and promoting diversity and equality of opportunity in the organisation.

Personal Specification

The ideal candidate will be able to demonstrate many of the following skills and attributes:

Essential:

• A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
• At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
• Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
• Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
• Experience of preparing and submitting VAT returns.
• Experience of creating and reviewing HR policies and procedures.
• Excellent communication skills
• As part of a small team you will also need the ability to turn your hand to a variety of tasks.
• Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)

Desirable:

• Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
• Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
• Experience of producing project budgets and reporting to funders.
• Skills in digital communications and social networking.
• Experience of charity administration.
• Experience of communicating with a range of stakeholders including trustees.
• A knowledge of equality, diversity and inclusion best practice.
• Availability to commence work promptly following the recruitment process.

We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.

Application Process

To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:

- a CV (maximum two pages)

- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)

- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)

Application deadline: 10AM, Monday 9 December 2024

Interviews: Week beginning 16 December 2024

Our ideal candidate would be able to start in February/March 2025.

IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.

IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. 

Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.

For further information on IEEP UK, please visit our website

[1] IEEP UK is our trading name – the organisation is registered as IEEP London