Relationship Manager Jobs in Belfast
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join the Think Local Act Personal team and make a real difference to the future of care and support by:
· Working in coproduction with the National Co-Production Advisory Group and people working within the care and support system, to improve national policy and practice and drive positive change towards greater personalisation.
· Co-Create new tools and offers to help all parts system understand ways to drive change using the Making it Real Statements to personalise care and support.
· Collaborate across strategic priorities and teams, enabling knowledge sharing and supporting the development of wider improvement offers.
· Deliver projects and various consulting tasks such as relationship management, workshop design and facilitation, audits, performance and impact data analysis report writing, and presentations.
· What we are looking for:
· Experience of leading programmes with excellent project management skills
· Ability to think and act strategically, demonstrating a record of successful delivery of personalisation and improvement projects in social care or a related field
· Experience of growing developing, leading, motivating and managing partnerships to achieving clear and challenging objectives in relation to personalisation and self-directed support
· Commitment to equity, diversity, and inclusion
· Experience of co-design and co-production of tools, workshops and delivery of a range of consultation activity, working alongside people who self-direct their care and support.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us by email
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Without Borders is an international Christian organization serving the spiritual, educational, emotional, and material needs of those suffering poverty or oppression in Central & Eastern Europe. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
The Mission is seeking an International Salesforce Project Manager to join the newly formed Salesforce team and support the expansion and development of Salesforce for its 350 staff across 18 countries.
Summary of the role
The International Salesforce and Systems Project Manager will manage and coordinate the ongoing development of our Salesforce platform and associated integrations. The role will also include support of other change projects where needed in the organization.
As a Salesforce expert and experienced project manager, the post holder will lead and participate in requirements gathering and discovery sessions, understanding organizational needs, defining and mapping requirements, drive user testing and helping to create user stories. Working Closely with their line manager - International Salesforce Developer and Product Owner (SDPO) - they will make sure the organizational requirements are correctly captured and defined, technical requirements are accurately translated, and any change requests follow a clear process.
They will have significant stakeholder management skills, working with staff of all levels across all our countries, as well as external companies, contractors, and third parties. They will lead meetings, manage stakeholder expectations, listen to users' needs, and accurately represent users.
With an understanding of Agile methodologies, UAT, Sprints, and project backlogs, they will be exceptional communicators and bring a proactive and efficient approach to their work.
Requirements for the role:
To be successful in the role you will need to be:
- Experienced project manager with a track record of successful project delivery using agile and traditional project methodologies
- Qualified Salesforce Administrator with proven experience
- Organized - able to project plan in detail, manage project backlogs, report on progress, manage change control processes, explain technical systems requirements in simple terms for non-experts
- Strong communicator able to engage with stakeholders at all levels (internally and externally) and report on project updates in an appropriate and timely manner
- Have experience in training preparation and delivery.
Benefits
- Enrolment into Mission pension fund
- 30 days holiday per year
- Flexible working
- Employee Assistance Program
- Potential to travel to other countries, as projects require.
For full job description and person specification, please see attachment.
The client requests no contact from agencies or media sales.
Our client, an ambitious and professional leading body is seeking a strategic Project Manager to join their learning and skills department temporarily. Join them in their mission to encourage the potential of physics for the benefit of all by step in and leading strategic projects that address the urgent skills gap in physics-powered sectors and contribute to pioneering advancements in the physics community!
This role involves growing and widening expertise, influencing networks, and forging impactful partnerships. You'll collaborate with internal teams across England, Wales, Scotland, and Ireland, and engage with external stakeholders at senior levels to drive positive change.
If you're passionate about creating a diverse and skilled physics community, help shape the future of physics and apply today! Immediate start!
Role: Project Manager (Learning and Skills)
Organisation type: Professional Body/Charitable Organisation
Salary/day rate: £260 - £400 day rate (depending on number of days)
Working arrangements: Part time - 2/3 days per week (flexible, can spread days over week)
Location: Predominantly remote working, occasional visits to London-based office
Employment type: Temporary basis - immediate start!
Context of the role:
- Support the organisation's future long-term strategy to make physics accessible to all by addressing skills shortages.
- Work within the Skills team to meet current and future needs in physics-powered sectors.
- Provide project leadership cover for the Skills team leader, driving strategic projects.
- Collaborative and build strong working relationships with internal teams across the UK and Ireland and external stakeholders at senior levels.
- Lead the delivery of a major project focusing on skills challenges in semiconductors, quantum technologies, and photonics.
- Champion initiatives that promote reskilling, upskilling, and inclusivity in the workforce.
- Influence networks and build consensus to encourage partnerships for impactful outcomes.
- Enhance internal expertise and influence in the physics community to drive meaningful change.
Key Responsibilities:
- Collaboratively scope and manage projects that contribute to achieving our skills objectives.
- Align and support skills-focused work across organisation's departments in Wales, Scotland, Northern Ireland, and Ireland, ensuring consistency and synergies.
- Allocate funds and manage budgets for projects and activities.
- Identify and build relationships with key partners to enhance project impact.
- Work effectively within the organisation's matrixed team, shaping priorities and developing integrated plans across related programs.
- Lead and oversee core skills projects, managing delivery risks, milestones, and impacts.
- Support coordination of skills-related activities across national and regional teams in England.
- Manage major national activities and relationships with skills stakeholders and partners.
The successful candidate:
- Strategic thinker with the ability to identify opportunities in a complex stakeholder and policy environment.
- Decision-making and project activities based on solid evidence.
- Inspiring leader and excellent project manager, able to promote cooperation and achieve collective goals.
- Outstanding written and verbal communication, influencing, and cooperative skills.
- Skilled at building relationships and connecting with various stakeholders.
- Ability to start quickly with a strong understanding of the skills landscape and how to drive impactful change.
Knowledge or understanding of physics-powered sectors is a plus but not essential and/or knowledge or experience in the membership/charity/education sector or organisation of a similar nature.
How to Apply:
To apply for the Project Manager role, please reply and upload your CV quoting reference 81357SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are seeking an individual with a strong background in corporate relationships to lead on a portfolio of significant, strategic partners on a maternity cover contract.
The Corporate Partnerships Manager will be joining an established and successful team, playing a vital role in developing the sustainable growth of income through our incredible partnership network within the rail industry. The role will seek out opportunities within rail to assist the fundraising team to achieve growth in both income and donor base. The right candidate will have a proven track record of developing new business opportunities and stewarding accounts to maximum potential.
To apply for this position, please complete the application form which can be accessed from the Railway Children website.
Location: Homeworking with regular travel to office in Sandbach
Closing date: Midday, Monday 5th August.
Candidates will be assessed on application and may be contacted before the closing date.
The client requests no contact from agencies or media sales.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The purpose of this role is to project manage the WAGGGS European Guide Conference (EGC) and the Europe Guide and Scout Conference, jointly with the World Organization of the Scout Movement (WOSM) and the Vienna Scouts.
More about the event:
The EGC and the EGSC are delivered together as a 4-day event with some elements online. The event will take place in Vienna, Austria in July 2025 in partnership with the host organisation, the Vienna Scouts. This is the main platform for decision makers in our 42 European Member Organisations to gather for networking and consultation on the direction of travel. The International Commissioners (IC) Forum will take place from 5-8th December in Malta and is the platform for stakeholder engagement prior to the conferences.
Key Responsibilities:
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Project manage the delivery of the in-person EGC to ensure that the event fulfils the objectives and is delivered on time and within the WAGGGS budget.
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Manage relationship with WOSM and the Vienna Scouts to ensure communication is smooth and that WAGGGS’ input to the EGSC is provided within agreed timelines.
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Build and manage relationships with WAGGGS staff, volunteers, partners and Membership Organisations, including working closely with volunteers around the Conferences.
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Manage the budget for the EGC.
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Manage logistics and coordinate the content of the EGC in collaboration with Europe region staff team and volunteers. Support the EGSC with these elements.
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Support the development of the event risk assessment.
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Oversee the conferences’ circulars in collaboration with communications colleagues.
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Coordinate and monitor conference planning team in collaboration with the conference Lead.
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Ensure the conferences comply with WAGGGS visual identity.
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Support with the registration process and conference inbox where needed.
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Create an evaluation survey and draft the final EGC report in additional to providing input into the EGSC report.
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Support the organisation of the IC Forum in partnership with the lead organisation, WOSM and the host organisation, Malta Guides and Scouts. This will include final logistics & final content planning arrangements, input into post-event evaluation.
This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. Applicants must have the right to work in the country they are based in.
The client requests no contact from agencies or media sales.
NYAS provides independent monitoring services nationally which aims to ensure that all residents within homes are safeguarded and have their wellbeing promoted at all times. This service provides regular reports which are a reliable source of external monitoring to ensure that the provision has the leadership and resources as well as skilled and supported staff to meet the needs of each resident. The monitoring will also ensure residents are provided with a safe environment which promotes their wellbeing.
We are looking for a new Service Manager to work alongside our current Service Managers to co-lead and be responsible for the delivery and development of the service which includes the management of staff and contractors. You will work to ensure that the service is delivered to a high standard and is within budget.
You must have knowledge and experience of residential care for children and adults plus experience with quality assurance.
This is a home-based role however, there is an expectation with the needs of the role to travel nationally with occasional overnight stays and attend NYAS offices as required. There is also a minimum expectation of quarterly travel to meet with commissioners.
For more information, please view the below attached job description below.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Substantial proven practice experience in delivering direct work to children, young people and adults at risk in a social care setting, preferably residential
- Knowledge and experience of writing and quality assuring reports for regulatory bodies
- Considerable experience of the supervision of staff
- Knowledge of the legal and policy frameworks for children, young people and adults at risk in residential care and how this applies to the role
- Ability to maintain professionalism at all times
- Ability to communicate effectively.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
We reserve the right to close this vacancy early once we receive a high number of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role. Previous experience in business development, sales, or account management role required and ideally experience in the automotive industry or working with SMEs is advantageous. Experience in managing client relationships and partnerships at a mid or senior level and able to contribute constructively and generously as part of a wider team. You must be passionate about driving growth and making a positive impact through strategic partnerships. Able to thrive in a dynamic and fast-paced environment, with the ability to adapt to changing priorities.
You will be responsible for:
- Growth (income, partnerships, promotion, participation and advocacy) in a designated geographic territory, or sector, within the UK automotive industry
- Identifying and pursue growth opportunities spending 60-80% of your time ‘on the road’ visiting and pitching new prospects and existing partners, and attending networking and industry events
- Agree new income-generating partnerships ensuring Ben’s employer proposition, fundraising events, products, and campaigns are consistently promoted to all employees
- Deliver targeted income growth by agreeing and facilitating corporate donations and fundraising to support our ambitious plans based on defined KPIs and targets
- Develop and maintain strong relationships with key stakeholders within automotive companies and other industry organisations
- Collaborate with internal teams to develop tailored solutions and proposals that meet the needs of potential partners
- Stay abreast of industry trends, market developments, and competitor activities to identify strategic opportunities and challenges
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Research, qualify, prospect and pitch potential business opportunities with mid and senior level contacts in SLT, HR, People and Health & Wellbeing and relevant functions
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Develop and execute strategic plans to achieve revenue goals and targets
- Build and maintain a balanced pipeline of prospective clients and partners through proactive networking and relationship-building activities
- Lead the development and presentation of proposals, pitches, and partnership agreements in line with Ben’s strategic ambition
- Negotiate and agree ad-hoc and continuing corporate donations and fundraising in line with individual, team and organisation targets
- Monitor and evaluate the effectiveness of growth strategies and initiatives, using a ‘test and learn’ approach to ensure maximum success
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
Salary: £30,753
Hours: 35
Contract type: Permanent
Location: Homebased within North & East Scotland area
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North & East of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.
Candidates should live within North & East Scotland, in one of the following counties: Aberdeenshire, Angus, Clackmannanshire, Dundee, Edinburgh & the Lothians, Fife, Highland, Inverness, Moray or Perth & Kinross. Candidates who live outside of these counties should highlight an intention to relocate to the area in their covering letter for their application to be considered .
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
WHAT DO I NEED?
• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Fundraising Coordinator, Philanthropy Manager, Donor Relations Manager, Fundraising Campaign Manager, Community Engagement Manager, Fund Development Manager, Advancement Manager, Fundraising Specialist, and Development Officer.
REF-215683
Regional Manager - Norwich
Fixed term until 31 August 2025
This is a remote role, requiring regular travel to locations in and around Norwich
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
This is an exciting opportunity to join our dedicated team of Regional Managers, where you will work in partnership with employers and schools to deliver our impactful programme.
The main purpose of this role is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
You will be responsible for a local patch of schools and colleges and a portfolio of employer partnerships. Regional Managers are also responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support.
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
What you’ll bring to the role
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
For the essential key qualities and skills required for this role, please see the Job Description.
Benefits of Joining Career Ready
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of some Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
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Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with regular visits to schools, colleges and work places].
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You’ll be part of a diverse, supportive, and friendly team
The client requests no contact from agencies or media sales.
Services Manager
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
Position: Services Manager
Location: Home-based with significant travel across England and Wales, ideally based in London and/or South East England. However, we will consider applications from any area of England or Wales.
Hours: Full-time
Contract: Permanent - 37.5 hours per week (part-time or flexible working options available)
Salary: £42,000 per annum
Closing date: 11th August 2024
About the role:
The role of the Services Manager is pivotal to leading the delivery of our services; developing and improving our existing services; and creating new services to widen our impact on veterans and their families, ensuring our clients are supported into meaningful and sustainable employment, with an approach that is tailored to their individual needs.
You’ll be managing a delivery team of up to 8 people, supporting them to deliver our services to veterans and their families to a high standard, and working closely with other service managers to ensure consistency. You’ll also lead on engagement & outreach for your designated region, to raise awareness of our services, to ensure we reach all veterans and their families who need our support.
Key areas of responsibility include:
- Working as part of the veterans and families leadership team, contributing to the strategic, cultural, & technical development and service delivery for the organisation and the veteran and families services team and deputise for colleagues where required.
- Working closely with other Service Managers lead on the delivery of our services, ensuring these are effectively and safely delivered, monitoring performance to meet agreed targets, identifying any concerns and taking appropriate action and escalation where required.
- Lead on and contribute to the improvement of existing services and development of new services, aligned with the charity’s strategic objectives, based on evidence and data to meet the identified needs of the UK armed forces community.
- Manage a team of up to 8 people, providing leadership, support, and direction as needed, including recruitment and onboarding of new employees, empowering them to achieve their potential and in a style that best suits them.
- Provide high-quality supervision and caseload management, to ensure good management of individual and overall caseloads, identify any opportunities to improve the service and manage any risks to service delivery.
- Work with the communications team to ensure an overarching outreach & engagement plan is developed to best represent and support our services, to ensure partners and veterans can easily refer to our service and are clear on what we offer.
- Lead on engagement & outreach for each area of responsibility, aligned with the overarching plan, to raise awareness of our services, to ensure we reach all veterans and their families who need our support.
About you:
We are looking for people who are committed to our cause, have a passion for supporting people to overcome barriers to gain employment, and are capable and confident working autonomously and creatively, as well as engaging with and contributing to the wider team culture.
Key skills required for this role:
- Experience in service development and evaluation in a similar or related industry.
- Experience in leading service delivery teams supporting adults with complex needs and barriers to employment.
- Experience in developing and delivering engagement and outreach plans to ensure services are widely known and attract appropriate client referrals.
- Experience in delivering high-quality supervision, an understanding of the different approaches and how to best apply these to individuals.
- Experience in monitoring performance to agreed targets, and how to best achieve this in an environment that supports empowerment and creative thinking.
- Experience in people management and working as part of a collaborative leadership team at both operational and strategic levels.
- Confident, articulate communicator both spoken and written, with strong interpersonal skills and capacity for empathy.
- Demonstrable networking and relationship management skills.
About the organisation:
The employer supports members of the armed forces community (veterans and adult family members) with health conditions on their journey into employment once they have left service, helping them overcome barriers to employment and transform their lives. We have a long and proud history and continually adapt the services we offer to ensure we remain relevant to the modern-day veteran and their families.
Our organisation values open and clear communication, engaging with our teams in all aspects of our organisational development and delivery. Committed to diversity and inclusion our services are open to everyone and we actively seek to make our services more accessible to those with specific needs or from diverse cultures.
How to apply:
To apply for this position please prepare your CV and a cover letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process.
You may also have experience in areas such as: Service Lead, Service Manager, Services Manager Deputy Service Manager, Brain Research Manager, Service and Volunteering Manager, Resolution Service, Resolution Service Manager, Social Welfare, Veterans.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Volunteer Program Manager
Location: Remote - Geographic area: UK, English speaking
Reports To: Founder / CEO
Salary: 28K
Job Type: Full-time Freelance (Flexible Hours)
Closing Date: 30.07.2024
About Us:
Since 2006, ROLDA has dedicated itself to aiding vulnerable stray animals in Romania, one of Europe s poorer nations. Our mission includes rescue, rehabilitation, sheltering, sterilisation, and education. Our EU-standard shelters, inspired by British designs, can house up to 700 stray dogs, providing them with complete veterinary care and preparation for rehoming.
We have supported over 48,000 animals and built two dog shelters and one for disabled and senior cats. Additionally, we offer small grants to six other charities in Romania and over 40 shelters in Ukraine. We primarily rehome animals in Switzerland, Sweden, and the UK. By addressing the root causes of animal homelessness through neutering programmes and educational initiatives, we have significantly reduced overpopulation, helping over 40,000 cats and dogs in Romania and Ukraine.
Job Overview:
As the Volunteer Program Manager, you will play a pivotal role in shaping the growth and impact of ROLDA through volunteer engagement. This is a remote position that requires strategic thinking, people management skills, and a commitment to achieving our charity’s objectives.
Key Responsibilities:
Volunteer Recruitment and Management:
- Recruit, train, and oversee volunteers to support ROLDA’s various programs and initiatives.
- Develop and maintain a volunteer database using CRM systems to track volunteer activities and engagements.
- Foster a positive and collaborative work environment, building strong relationships with volunteers and stakeholders.
- Provide leadership and necessary resources for successful completion of volunteer initiatives.
Community Awareness and Fundraising:
Promote community awareness about ROLDA’s mission and activities through public relations and public speaking engagements.
Organise fundraising activities and events to support ROLDA’s financial goals.
Collaborate with the Fundraising Manager to support income generation growth.
Operational Support:
- Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.
- Assist in developing and implementing operational policies and procedures.
- Ensure compliance with legal and regulatory requirements related to volunteer management and charitable activities.
Abilities and Competencies:
Experience in managing and maintaining CRM data.
The ability to be self-motivated with a high level of self-discipline and motivation.
Clear and concise communication skills.
Experience in public relations and public speaking.
Proficient in using digital tools and platforms for virtual collaboration and project management.
Effective organisation and time management skills.
Excellent skills in building and maintaining relationships, even in a virtual environment.
The capacity to work independently and make decisions without constant supervision in a remote setting.
Passionate about the work of ROLDA with a commitment to animal welfare.
Experience Required:
- Proven experience in volunteer recruitment and management.
- Demonstrated success in organising fundraising activities.
- Strong public speaking and public relations experience.
- Excellent communication and interpersonal skills.
- Knowledge of legal and regulatory requirements related to volunteer management in the UK.
Benefits:
We offer flexible work hours and the option to work remotely to support your work-life balance.
Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
Take on this leadership role and gain valuable experience and career growth opportunities.
Be part of a diverse and inclusive team that values and respects all members.
How to Apply:
Please submit your CV and a cover letter outlining your relevant experience.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
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The client requests no contact from agencies or media sales.
Are you an outstanding Programme Compliance/Funding Specialist?
We are proud to be partnering with an environmental focused grant giving and programmes focused charity to find an Interim Programme Funding Manager. The duration of this role is expected to be for 3-6 months with scope to become permanent. Fully remote and UK based.
The Programme Funding Manager will provide cross-team support to strengthen the organisation’s funding and budget management functions and ensure the successful delivery of the organisation’s grantmaking and other programmatic activities. This will include collaborating with multiple teams internationally, including the Programmes, Grants Management, Finance and Philanthropic Partnerships teams, to design and implement systems, processes and improvements to ensure high quality budget management and high standards of donor and regulatory compliance across all funded activity.
The role will also be responsible for the budget management of all programmatic activities, working with Programmes colleagues, Advisory Board representatives, donor relationship managers, Finance staff and others to ensure funds are spent appropriately in line with project plans and donor obligations.
You will design and implement systematic and operational improvements to ensure high standards of donor compliance and budget and funding management across the organisation, in partnership with the global Operations, Grants Management, Programmes, Finance and Philanthropic Partnerships / Development teams.
You will ensure that funded activities are managed responsibly in order to align with donor requirements; maintain a good understanding of donor budgets and contractual obligations and coordinate with Philanthropic Partnerships colleagues to ensure compliance. You will also provide timely, accurate information on funded activities to support the completion of high-quality donor proposals and reports as required.
This role will also require programme support and you will project manage specific donor-funded activities where the charity holds responsibility for implementation, especially in relation to outsourced consultancy work where the supplier contract is held. This includes working closely with Programmes and Philanthropic Partnerships teams to define roles and responsibilities and implementation timeframes; monitoring progress; and identifying and resolving potential challenges with implementation.
This role is fully remote although will require quarterly visits to London for team get togethers.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
We are looking for an experienced Talent and Influencer Manager to join the Events and Ambassadors team, working with high-profile public figures and leading influencers to help broaden the reach, amplify the brand and support the strategic aims of The Duke of Edinburgh’s Award.
This will be a particularly exciting time to be leading our work in this area as we approach the 70th anniversary of the charity in 2026, with opportunities to create and deliver new and original talent-led initiatives as well as supporting other activity.
In this role, you will work on exciting and unique projects with colleagues and teams from across the charity, building relationships with talent and influencers from all areas of national life to help maximise the impact of our work. You will be responsible for the DofE’s talent strategy and will manage the delivery of all elements of talent activity.
The role will involve:
- Developing and implementing the talent and influencer strategy for the DofE.
- Leading on outreach and negotiation with new and existing supporters for all charity activities.
- Identifying and recruiting a range of talent to engage with the work of the DofE, including “rising stars”.
- Creating and building meaningful opportunities for talent that offer clear value-exchange and align with their personal aims.
- Developing opportunities to work with influencers on key digital campaigns and projects.
- Generating and implementing a robust stewardship scheme for new and existing supporters.
- Reporting and evaluating all talent activity to demonstrate the value they bring to the charity.
We’re looking for someone with
- Significant experience of working with high profile individuals and their agents, publicists and private offices, particularly within the charity sector.
- Demonstrable relationship management experience.
- Experience of developing creative and innovative new ideas for projects involving high-profile individuals,
- Exceptional project management and organisational skills
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.
Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight 28th July
Interviews will take place online in the week commencing 12th August.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.
Responsibilities
Promoting CTA services, increasing uptake, and retention.
- Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
- Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
- This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
- Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
- You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
- Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
- Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
- Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
- Responsible for contributing to the MiDAS / Training newsletter
- Make the best use of social media, including content creation, to promote CTA membership and training offering.
- Work with senior leadership group to develop our sales systems and processes.
- Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.
Research, analysis and reporting
- Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
- Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
- Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
- Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.
Person Specification
Essential
Experience & Qualifications
- Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
- Experience and understanding of the community & voluntary sector.
- Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
- Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
- A qualification or experience relevant to the role and evidence of continual professional development.
- Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
- Experience working at both regional and national level.
- Ability to harness opportunities and develop campaigns to promote and sell services.
Desirable:
- Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
- Strong communication and negotiation skills, including confidence to speak and present to different audiences.
- Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
- Excellent written and verbal communication skills.
- Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
- Strong IT and digital skills – including MS Office and digital communication tools.
- The ability to work on your own initiative and prioritize workload.
- Strong attention to detail.
Values & Attitude
Essential:
- A demonstrable commitment to our organisation’s values.
- Strong commitment to, and understanding of the principles of equality, diversity and inclusion.
Full job pack available on the Jobs section of the Community Transport Association UK website.
Your application should include the following two things:
- A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
- Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.
The client requests no contact from agencies or media sales.