Relationship Management Jobs
PURPOSE OF THE POST/RESPONSIBILITIES
Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.
Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.
Responsible for the ownership and development of sponsorship and associated donor relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.
The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s fundraising income.
The role will be part of the Community Fundraising strand and will be responsible for sponsorship income lines including, but not limited to:
- Event Sponsorship
- Service Sponsorship
- Facilities Sponsorship
- Activity Sponsorship
Through the identification of individuals, businesses and brands which align to the charity’s activities the successful candidate will be required to develop the sponsorship offer, cultivate and secure partnerships, then manage the delivery/reporting of agreed deliverables.
Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.
Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).
PERSON SPECIFICATION
- Demonstrable experience in fundraising/sales/relationship management
- Demonstrable understanding of sponsorship as vehicle for brand marketing
- Enthusiastic advocate of relationship management and conversion
- Experience in contributing to a successful sales/fundraising team
- Experience and skill in new business development
- Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands on approach
- Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a Standard DBS check.
Click "apply" or visit our website for further invormation.
Thank you for your interest in Caudwell Children.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
The client requests no contact from agencies or media sales.
PURPOSE OF THE POST/RESPONSIBILITIES
Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.
Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.
Responsible for the ownership and development of corporate supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.
The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s corporate fundraising partnerships income.
The role will be part of the Corporate Fundraising strand which will be responsible for income lines including, but not limited to:
- Charity of the Year
- Cause-related Marketing
- Licensing
- Strategic Partnerships
Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.
Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).
PERSON SPECIFICATION
- Demonstrable experience in fundraising/sales/relationship management
- Demonstrable understanding of the charity sector and professional fundraising
- Enthusiastic advocate of relationship management and conversion
- Experience in contributing to a successful sales/fundraising team
- Experience and skill in new business development
- Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands on approach
- Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a Standard DBS check.
Click on "apply" or visit our website for further information.
Thank you for your interest in Caudwell Children.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
The client requests no contact from agencies or media sales.
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Project Manager for a key project running throughout the South West of England over the next three years.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused, charity and play a pivotal role in the development and delivery of a suite of programmes, focused on young people and their educators. This project has a particular focus on enhancing career readiness for underserved communities across the South West.
We are looking for an experienced, creative and proactive individual to join Young Enterprise as Project Manager.
We are looking for:
The Project Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face-to-face and in written report form. The ability to develop and maintain extensive positive working relationships with internal and external stakeholders is essential to the role.
We are seeking an individual with a solution-focused attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex projects is essential. An understanding of education and school-centred programmes would be a distinct advantage.
Reporting to the South West and South and Mid-Wales Educational Partnerships Regional Manager, this role provides a real opportunity to help drive social mobility in the South West, and to ensure that young people across the region have access to vital skills and attributes for future life and work.
Full details can be found in the attached Job Description.
Why work for us?
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Access to mentoring scheme with a corporate partner
- Generous holiday allowance of 7.2 weeks (pro rata)
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
This is a home-based role which requires the individual to be based within the South West of England.
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity via ChairtyJob by no later than midnight on 21st July 2024. Please note applications without a cover letter will not be considered.
Interviews will take place via Teams.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Refugee Action Kingston (RAK) is an independent charity dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a holistic service which includes advice on welfare, benefits, and immigration, alongside education, counselling, and career guidance.
In 2023/24 we supported 2,036 people:
- 1,171 clients accessed advice and advocacy services, including immigration advice
- 305 accessed ESOL classes
- 250 children supported through after school and family support services
- 61 people supported through our counselling service
This is an exciting time to join RAK at the start of the new fundraising strategy for 2024-2028. RAK currently has a successful grant fundraising programme through a selection of statutory bodies, trusts and foundations, and recognises the need - and opportunity - to broaden and diversify its income generation streams. We are looking for a fundraiser to build on existing strengths within the organisation to broaden our income stream through corporate support, individual giving, major donors and social media fundraising campaigns alongside maintaining and developing our trusts and foundations funding.
Our new Director, Elli Free, has 25 years’ experience supporting people seeking asylum and substantial fundraising experience. Elli is looking forward to working collaboratively with the new Fundraising Manager to ensure RAK sustains its work in Kingston and reaches into neighbouring boroughs.
What we can offer you
- Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
- A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
- A collaborative approach to meeting fundraising targets working with our Director and Partnership and Digital Marketing Coordinator
- Hybrid work or remote working according to your need on a £45k FTE regardless of location
- Flexible part-time working hours with a paid half hour lunch break included
- A committed community in Kingston that supports RAK through volunteering, sharing information about our work and donations
- Real potential for fundraising growth and a clear and deliverable strategy already in place
- Training and development opportunities
Purpose of the role
As Fundraising Manager, you will lead the fundraising functions of the charity to generate income, meet organisational targets, and ensure development opportunities are effectively maximised. Working with the Director and programme teams, you will develop and write competitive bids, growing capacity and securing income for 24/25 and beyond. We are focused on multi-year bids and opportunities that deliver the best outcomes for our client community. As a client-led organisation, we strive to meet the needs of our clients and deliver impact-focused programmes.
The Fundraising Manager will have proven experience of successful grant writing and demonstrate a track record of fundraising achievements across multiple income streams.
Main areas of accountability
Fundraising - general
- Writing and submitting bids, tenders and proposals to ensure income targets are met in line with performance objectives
- Responsibility for the development and the implementation of RAK’s fundraising strategy, in line with organisational strategy and resources
- Providing stewardship to existing donors and supporters to maximise income and ensure long-term funding relationships
- Contributing to the monitoring and evaluation of the impact of the services provided at RAK
Trusts and Foundations, Statutory Funding
- Securing regular income by producing and submitting appealing fundraising applications to trusts and foundations as well as statutory funding
- Researching, monitoring, and identifying new funding opportunities for the development of existing or new services and organisational capacity
- Reporting to funders in line with funding criteria, objectives and the specified outcomes conditional to the funding
Individual Giving
- Ensuring that donations are acknowledged in an appropriate and timely manner in line with the stewardship policy
- Managing the charity’s supporter database and online donations
- Developing an excellent supporters’ journey via digital means and channels
- Preparing appealing fundraising campaigns and cases for support to the general public
- Working with the Partnership and Digital Marketing Co-ordinator to maximise income from social media channels and other digital channels
- Keeping up to date with professional best practice and recent trends, identifying developments that impact the organisation, and sharing knowledge appropriately across teams and departments
Corporate Giving
- Leading the expansion of RAK’s corporate giving initiatives, identifying and developing opportunities for engagement, and achieving the corporate income target
- Managing the Partnership and Digital Marketing Coordinator, whose primary focus is on corporate giving
General Duties
- Undertaking any other related duties as required and appropriate to the role.
All posts working for RAK require an understanding of the needs of people who are seeking asylum and those with refugee status. In addition, we require a strong commitment to equality, diversity and inclusion from anyone who works for us.
Person specification
We are looking for a candidate who can demonstrate the following skills and experience:
Essential
- Significant fundraising successes, preferably across different income streams
- Persuasive written and spoken communication skills
- Experience and competent use of fundraising CRM system
- A strong track record of achieving established targets and KPIs
- Excellent leadership and management skills
- Experience of delivering effective stewardship for a variety of stakeholder audiences
- A track record of managing budgets, complex report writing and data analysis
- Knowledge and experience of using digital fundraising tools and resources to maximise fundraising income
- Good time management skills including good sense of priorities and project development timelines
- Knowledge of the regulatory frameworks for fundraising activity for charities in the UK
- Commitment to working within an equality and diversity framework
Desirable
- Understanding of the challenges faced by those seeking refuge in the UK, and a commitment to assisting the integration of clients into the local area
- Experience of developing and building high-value partnerships
- A track record of managing budgets
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
Our values are clearly set out in our RAK Strategy 2023-28.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the contact details on our website to get in touch.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
In your cover letter please provide details of all your skills and experience for the essential and desirable criteria in the person specification.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Director of Policy Research & Impact
Contract type: Part-time working 3 days a week between Mon-Thur / Fixed-term contract for 18 months initially
Closing date: 21st July 2024 at 23:59
Interviews: We will be interviewing on a rolling basis, please apply as soon as possible
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
Speakers For Schools is looking for a senior and experienced Evaluation Manager to lead and oversee an impact evaluation project.. This role requires a dedicated professional to manage the day-to-day operations of an independent evaluation conducted by an external agency.
The Evaluation Manager will ensure the project is executed smoothly, meets its objectives, and delivers high-quality, actionable insights. This position is ideal for someone with strong project management skills, a solid background in evaluation methodologies, and the ability to work collaboratively with various stakeholders.
The Evaluation Manager works closely with the Director of Policy, Research and Impact and the Director of Programme and Delivery to ensure the successful implementation of the project. The successful candidate will be the main point of contact for the evaluation delivery, and it involves a great level of internal and external stakeholder engagement and communication skills.
Key Duties / Responsibilities:
Strategic Purpose:
· Lead the evaluation project, ensuring it adheres to timelines, budget, and quality standards.
· Serve as the primary point of contact between the external evaluation agency, internal stakeholders and the funder.
· Monitor the progress of the evaluation, addressing any issues that arise and ensuring that milestones are met.
· Make informed, timely, and effective decisions to drive the project forward. The candidate should be able to analyse complex situations, consider various perspectives, and choose the best course of action to resolve issues and make progress.
Engagement:
· Coordination and facilitation of effective communication and collaboration among all parties involved, including staff, partners, and the evaluation agency.
· Build and maintain strong relationships with a diverse range of internal stakeholders, including the Programmes and Delivery Directorate, Technology and Data team and Communications
· Collaborate with the Data Compliance team to ensure adherence to data integrity and security standards
· Prepare and present regular updates to senior management and the funding body, highlighting key findings and progress.
Delivery:
· Conduct regular checks and audits to ensure data quality, completeness, and integrity.
· Work closely with the evaluators to address any discrepancies or issues identified during data collection or analysis.
· Develop a how-to-guide for future impact evaluations for the charity and design a knowledge transfer tool during the course of the project
· Develop and implement processes for data validation and verification to improve accuracy and reliability.
· Adherence to data compliance, standards, guidelines, and best practices to ensure our data integrity and consistency.
· Ensure safeguarding best practices are embedded in all organisational activities.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Skills / Experience / Knowledge:
Essential
· Minimum of 5 years of experience in evaluation, impact or a related field.
· Knowledge and experience of both quantitative & qualitative research and evaluation methods, tools and techniques
· Highly numerate and computer literate, including advanced Microsoft Excel and PowerPoint skills, as well as a wider range of project management, CRM and internal communication tools
· Experience in analysing, interpreting and presenting data; Familiarity with evaluation methodologies and best practices
· Strong verbal and written communication skills
· Detail-oriented with a commitment to accuracy and quality
· Able to develop and lead strong internal and external relationships
· Proactive and positive problem solver, self-starter and start-finisher
Desirable
· Knowledge of the specific sector related to the funding (e.g., education, technology, community development, careers education/employability).
· Skill in developing training and professional development programmes to build the capacity of staff and partners to contribute to impact and quality efforts.
· The ability to identify innovative approaches and technologies that can enhance impact and quality for the charity in the long term
· Familiarity with quality assurance frameworks
Speakers for Schools Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Benefits offered at Speakers for Schools:
· 25 days annual leave plus bank holidays and option to purchase annual leave
· Morning of your birthday off
· Pension scheme
· 3 voluntary days per year
· Wellbeing programme
· Enhanced maternity/paternity/adoption package
· Subsidised office furniture
· £500 a year training allowance
Diversity at our core
Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.
The Application Process:
Please apply as soon as possible by submitting your application through our recruitment portal.
The deadline to submit your application is 21st July 2024 at 23:59.
We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.
If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel across the UK including Scotland, Northern Ireland and Wales
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced Innovation Manager to join the Innovation and Industry team. If you have a good understanding of translational research and knowledge exchange, experience of managing relationships with a wide range of stakeholders particularly within the industry sector, and are passionate about advancing research along the translational pathway for clinical benefit, we would love to hear from you.
About the role
You will apply a scientific and commercial approach to help deliver on our research strategy. You will be responsible for overseeing the translational research activity within the existing portfolio of Versus Arthritis funded research to support innovation and commercial development of research intellectual property. You will work with research award holders, University technology transfer teams and internal teams within the charity to ensure all Versus Arthritis research is adequately identified, protected and exploited. As well as identify, develop and maintain strategic partnerships that contribute to the growth of our current translational research portfolio and the development of new areas of research activity that will increase the likelihood of clinical and/or commercial success for musculoskeletal (MSK) research.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
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A science PhD, MD or equivalent research experience and good understanding of translational research.
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Experience of the practical application of research exploitation and its considerations.
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Experience of relationship management, particularly with industry/corporate partners.
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A flexible and collaborative approach: Able to work closely and adaptively with immediate team and collaboratively across the organisation.
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Excellent liaison and negotiation skills with the ability to respond appropriately, confidently and sensitively.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a small but effective campaign organisation based in south London.
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Post Details
Job title: Fundraising Manager
Reports to: Free Tibet Board
Key relationships: Fundraising Officer; Supporter Care & Shop Officer; Head of Campaigns, Policy & Research.
Working hours: 35 hours per week - full time.
Salary: Up to £45,000 based on experience.
Location: Based at our south London (Brixton) office. We are happy to offer hybrid working.
Post Summary
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced fundraiser who is confident in managing multiple streams of income and a small team. We welcome applications from candidates with diverse professional backgrounds, but you need to have worked in a fundraising management role before.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at up to £45,000 based on the successful candidate’s experience.
Location
Our main office is in Brixton, south London. We encourage applications from candidates across the UK and are willing to discuss hybrid working, but ideally the successful candidate would be able to travel to the office at least one day per week. Some evening availability is also required for quarterly board meetings, which are carried out online. Unfortunately, we cannot support relocation, so can only accept applications from candidates with the right to work in the UK.
Perks
Benefits include flexible working hours (including a robust working from home policy), training and development opportunities, pension scheme, interest-free season ticket loans and a generous annual leave allowance (25 days plus public holidays of leave).
Equality, diversity and inclusion
Diversity is key to doing our best work for Tibetan freedom. We welcome applications from candidates with diverse professional and lived experiences. Both organisations have a strong policy against discrimination based on someone’s age, gender identity, disability, marriage or civil partnership, pregnancy or maternity status, religion or belief, race or ethnic origin, sexual orientation, transgender status or socio-economic background. We welcome applications from those who wish to return to the workplace after a period of absence.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet 100% of the criteria. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we encourage you to apply.
Suitably qualified Tibetan candidates are strongly encouraged to apply.
Job description
Fundraising
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Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
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Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
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Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
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Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
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Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
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Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
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Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
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Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
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Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
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When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & management
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Line manage the Fundraising Team, which currently consists of a part-time Fundraising Officer and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
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Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
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Work with the Finance and HR Manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
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Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General responsibilities
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Participating in regular team meetings.
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Participate in events and actions as required, with protest attendance highly encouraged.
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Ensure that volunteers working with your team are managed appropriately.
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Participating in monthly finance/fundraising meetings.
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Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
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Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
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Experience of fundraising management.
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Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
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Proven track record of delivering income across one or more of the following income streams:
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Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
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Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
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Trusts and Foundations: soliciting and stewarding major grant funding.
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Digital fluency with a deep understanding of how this relates to fundraising.
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Line management of other fundraisers, especially with agile working and diverse skill sets.
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Experience of overseeing the development of team members.
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Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
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Confident reporting directly to the Board of Trustees and representing staff interests.
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Commitment to Free Tibet’s mission.
Desirable
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Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
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Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
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Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
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Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10am on Wednesday 24 July. There will be two rounds of interviews, with the first round of interviews expected to take place the week of 5 August.
Your application should consist of:
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Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
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Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
CRM Quality Assurance Specialist
Job reference: REQ000765
This is a Fixed Term Contract for 12 Months.
£36,486 pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.
We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.
WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.
About the Role
As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.
Key Responsibilities
· Aid in the creation of functional, technical or test documentation.
· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.
· Create and execute test plans, test cases, and scripts to validate system behaviour.
· Collaborate with our delivery partner to address defects and ensure timely resolution.
· Create and maintain the accuracy of information on the CRM SharePoint hub.
· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.
· Aid the Business Change Manager by creating training materials.
About You
· You have proven experience in Quality assurance, testing, or business change.
· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.
· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment
· You have an eye for detail and have experience in writing end-user documentation
Location & Flexibility
This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.
How to Apply
If you are passionate about our planet and want to be a part of the solution, apply today!
Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Come and join our friendly Relationship & Events Management team
We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.
Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers. You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.
We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with the Motor Neurone Disease Association, in the recruitment of their new CRM Business Analyst. There are currently 5,000 people living with MND in the UK and the Association focuses on improving access to care, research and campaigning for those people living with or affected by motor neurone disease in England, Wales, and Northern Ireland. This position is offered as a 12-month FTC initially and will report to the CRM Project Manager.
As the CRM Business Analyst, you will be responsible for reviewing, creating, improving, updating, and implementing business processes that are impacted by the implementation of new CRM & Data Platforms built on Dynamics 365 and the Microsoft PowerPlatform. You will manage and actively implement agreed process improvements, which should include new, effective, and efficient processes and workflows that are compatible with Dynamics 365. You will document and map processes and make recommendations based on solid evidence, with a clear understanding of their impact on the organisation and the ability to follow these through to completion. During implementation, you'll develop a robust user acceptance test programme with case scenarios to ensure processes are thoroughly tested end to end. You will ensure user feedback drives ongoing refinement, ensuring systems are effective and user-friendly. Where relevant, you will recommend further improvements following testing and user feedback. You will prepare training material as required and deliver training sessions and workshops to guide relevant teams in the use of new processes and systems.
To be successful in this role, you will have an excellent understanding of business environments, with proven experience of process improvement and process design in business and/or non-profit organisations. You will have experience of CRM systems, preferably Dynamics 365, together with the ability to challenge the status quo, identify more efficient ways of doing things and redesigning processes for new systems. You should have experience of producing user guides, manuals and/or training materials. You will need excellent research and analytic skills, as well as the ability to think critically. You will have experience of working with cross functional teams and colleagues from a range of disciplines to produce and ensure the adoption of improved ways of working and better results and outcomes.
To apply, please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
We are particularly interested to hear from candidates who have lived experiences relatable to our young people.
Your responsibilities
- Build lasting relationships with supporters
- Develop and manage a portfolio of supporters
- Write applications for funding
- Report on impact
- Record-keeping
About you
Experience
- Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 4+ figure gifts over multiple years.
- Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations.
Skills and competencies
- Passion for Future Frontiers’ mission
- Relationship management
- Communication
- Attention to detail
- Planning and prioritisation
- Curiosity
What we can offer you
- Annual leave of 27 days plus bank holidays, increasing with service
- Flexible working with regular working from home as standard, 4pm finish on Fridays
- Annual personal training and development budget of £300
- Employee Assistance Programme, including counselling
- Team building offsites and regular team socials throughout the year
- Additional parental leave pay and additional childcare leave for child’s first 2 years
Please see the full job description for all the details.
The client requests no contact from agencies or media sales.
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an influential and dynamic Legacy Manager to come onboard and lead a small but high performing team generating significant fundraising revenue (circa £4 million per year) from legacies and in-mem giving. You must be able to demonstrate a high level of knowledge of legacy case management and be able to deal with a wide range of stakeholders. You will also oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline.
We are looking for someone who shares our values and wants to work as part of a close team, sharing ideas. We provide excellent training and benefits.
We are a charity providing loving, compassionate care to veterans and their partners living with disability or dementia. We put residents’ needs first and provide award-winning care and support.
Purpose
1.To raise annual income targets through the management, development and administration of legacies and In Mem giving with a focus on delivering effective strategies that maximise all potential income
2.To lead a highly effective legacy management service working with stakeholders, both internal and external, at a variety of levels
3.To oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline
4.To provide excellent levels of supporter care to legacy pledgers and in memory donors, demonstrating the importance and impact of their gifts.
More information in candidate pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film.
MediCinema Manager (Band 3)
Reports to: National Cinema Manager
Manages: Deputy Manager (in due course), nurses and volunteers
Location: Alder Hey Children’s Hospital, Liverpool
Terms: 35 hours per week (5 days)
Salary: £34,749
Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.
Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.
· 99% agree MediCinema makes a positive difference to their hospital experience
· 93% agree MediCinema reduces stress and anxiety
· 90% agree MediCinema supports mental health and helps people cope
· 88% agree MediCinema helps support recovery
· 55% agree MediCinema helps to reduce pain
MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.
Alder Hey Children’s Charity
We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.
The Role
We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
- Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
Please note applications will be anonymised.
Closing date for applications: Midday, 8th July 2024
Interviews: w/c 15th July 2024
MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.