Relationship Management Jobs

About the role:

As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.

You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.

As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.

There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.

About you:

• Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Closing Date: Sunday 21st July at midnight

Interview Date: Monday 29th July via Microsoft Teams

Please note we will be interviewing candidates as applications are received, please submit your application at your earliest convenience as we reserve the right to close the advert before the date listed above. 

If you are struggling to access our online working portal, please email the recruitment team for assistance. 

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Supporter Development Fundraising Lead. 

The Supporter Development Fundraising Lead will play a crucial role. We are looking for a high energy, passionate fundraiser who is highly relational. You will work towards the income targets including regular, one off and mission pot donations. In addition, you will understand goals that work together with income, including acquisition and stewardship targets, applying your strong knowledge of the Code of Fundraising Practice across all our activities and ensure we work in a compliant way.   

The ideal candidate will be familiar with fundraising methods including prospecting, research, making initial contact, and growing a connection to our movement through one-to-one conversations and other communications channels. We’re looking for somebody who is highly organised and able to deliver events from concept to finish. You will also be a team player, able to engage and motivate other team members to get on board with fundraising and bring their expertise to the process.  

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Role: Project Manager

Offer type: This is a fixed term for 9 months

Salary: £34,000 - £42,000

Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Purpose

The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.

The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.

Key Activities

• Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
• Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
• Report on the status of projects and ensure the appropriate governance and compliance is applied
• Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
• Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
• Oversee a number of complex projects
• This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
• Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
• Working with the Risk Manager on risk and issues management

Role Specific Skills

• Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
• Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
• Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
• Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
• Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
• Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
• Partner closely with teams across the organisation to understand the priorities and changing needs.
• Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
• Support with PMO tools & templates to enable project managers to better deliver projects.

Measures of Success

• Project groups set up and functioning effectively
• Project governance in place with actions and decisions tracked and followed up regularly
• Projects delivered on time and in budget
• Positive feedback from business owners who have been supported with projects

Experience & Qualifications

Essential:

• Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
• Extensive experience delivering complex projects with strategic change component
• Experience managing projects through multi-disciplinary teams
• Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
• Excellent communication and negotiation skills (verbal, written and listening)
• Strong attention to detail
• Self-starter with the ability to work autonomously and proactively
• Resilient and able to handle ambiguity
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Ability to maintain confidentiality and manage data and information with discretion

Desirable:

• Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
• Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
• Government / public sector experience would be advantageous
• Knowledge of project management best practices, methodologies, and project governance principles
• Adaptability – accepts need for change, maintains a positive outlook and projects credibility
• Experience of using Google Sheets and Smartsheet to be able to create project plans

Our benefits include

• 28 days annual leave in addition to Bank Holiday entitlements.
• 5 Volunteer days
• Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
• Life Assurance
• 24/7 access to an Employee Assistance Program
• Access to a self-directed learning and development platform
• Access to a national discount platform, shared with one family member
• Discounted Eye Care
• Cycle to work scheme
• You can request flexible working after 26 weeks of employment
• Well being days

We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.

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About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Role Title: Fundraising Manager 

Reports to: Deputy Head of Marketing 

Based: Battersea Park

Salary:£40,000 – £50,000 

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid Work Environment

DBS: Basic 

Role Overview:

Reporting to the Head of Growth & Branding, the Fundraising Manager will be responsible for overseeing and managing the fundraising function across Enable’s diverse services. 

This role will play a pivotal part in developing and implementing the Fundraising strategic objectives moving forward, as well as act in a coordination capacity to ensure all Enable services are aligned in relation to Fundraising. 

The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.

Main Duties/Responsibilities: 

• Lead the Fundraising workstream, under the strategic direction of the Leadership Team, with the aim of diversifying funding streams and maximising outcomes 
• Provide comprehensive market analysis and research regarding future prospects from trusts and foundations, corporates and statutory sources
• Work closely with Enable’s various services to support fundraising efforts and providing central communication and coordination between internal services in relation to tracking funding/bids/grants etc 
• Development of pipeline of funding opportunities
• Future line management duties
• Any other relevant duties that the Head of Growth & Branding may see fit

Skills and Experience: 

• Proven Fundraising experience within a not for profit environment 
• Networking skills, ideally with a pre-existing network of funder relationships
• Passion for fundraising, project work and a drive to positively impact the community
• Excellent research skills, which can be used to identify new funders, assess the external market, and understand our users’ needs 
• Experience with writing and managing bids and grants 
• Ability to work independently using your own initiative and prioritise effectively
• Excellent communication skills and the ability to engage and liaise effectively with diverse stakeholders, both internal and external
• Proficient in MS applications such as Word, Excel, Outlook and SharePoint

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

vision is to work in partnership with the local community to:

· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.

· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.

· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.

Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.

Main purpose of the role

- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy

- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.

- Ensure financial stability and growth of our operations and services to meet local needs

- Manage and develop staff (currently 4) and around 80 volunteers

- Oversee the operational running of the charity and provide holiday support

- Be responsible for Loveworks assets including warehouse, van and two allotment plots

- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners

Main areas of responsibility:

· Strategy and business planning:

o Converting the strategy into an annual business plan

o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community

· People management:

o Line management of up to 5 staff

o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.

o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.

· Operational management:

o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.

o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments

· Budget management:

o Create and manage the overall budget as agreed with Trustee Treasurer

o Monthly and annual reporting

· Governance:

o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.

o Manage operational risk and health & safety across the charity.

· Stakeholder management:

o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.

· Marketing and fundraising:

o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.

• • Direct marketing content with support from Trustees and external resource when required.

As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.

About Rotherham Hospice

At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.

We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.

Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.

We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.

Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.

Your Responsibilities

• You will lead Rotherham Hospice’s community fundraising strategy and manage its associated income and expenditure budgets, ensuring that all targets are achieved and / or exceeded where possible.
• Through expert stewardship, you will ensure all our community supporters are invested and engaged with our cause and you will ensure all financial and relationship opportunities are explored and maximised to their fullest potential.
• You will build meaningful relationships with individuals and community groups within and surrounding the Rotherham area, supporting community-based activities and initiatives.
• As part of our high performing Fundraising Team, you will line manage our Community Fundraising Officers, setting a first-class example through proactivity and behaviours.

About you:

Experience

• At least 2 years’ experience in a similar role with solid knowledge and understanding of Community Fundraising.
• Proven experience developing compelling propositions that drive results and generate income / supporter acquisition. 
• Proven experience of meeting and exceeding financial targets in a fundraising setting.
• Experience developing and implementing supporter journeys across multiple channels and communication methods including telephone, written and face-to-face communications.

Skills and Abilities

• Able to plan, organise and prioritise workloads. 
• Ability to create meaningful long-lasting relationships. 
• Ability to demonstrate flexible and efficient working.
• Ability to demonstrate accurate and effective approach to tasks.
• Ability to multi-task on a variety of complex projects in a busy department.
• Good communicator and able to quickly build the confidence of colleagues.

What we can offer you

Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.

A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.

Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.

Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.

Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.

Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager. 

Salary:  up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture

Contract: Permanent, subject to a six-month probation period 

Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered. 

Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Travel within the UK and internationally may be required. 

About the RSS and this role

The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data, which have never been more vital. We’re looking for an exceptional, experienced business development professional who can help us increase our impact.

The main purpose of this role is to create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales. Working closely with teams within the Society to research, follow up and develop strong leads, you will participate in events and marketing activities as needed, and develop and maintain a working database of contacts within our CRM system, to enable effective logging and tracking of potential customers.

The Society offers a diverse range of products from training, sponsorship and professional accreditation and you will be expected to understand these business models and work with teams to maximise their revenue generating potential.

As this is a new role, you’ll have the unique opportunity to build the role around you, with flexibility to play to your strengths and manage your own projects independently. The work will be varied, and you’ll work with a variety of partner types, so this role is perfect if you’re looking to put your business development skills to the test.

You will be required to act as an ambassador of the charity in everything you do; we are looking for someone who is going to embody the charities ethos and who will keep the charity at the heart of all the decisions that are made.

We are particularly keen to hear from individuals who really want to work for a charity or not for profit organisation. While not essential, some familiarity with developments within data science, statistics, machine learning, AI and related subject areas would be an advantage.

Our Head of Business Development will:

• Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs.
• Monitor emerging trends in statistics/data science/AI and keep track of competitors to ensure RSS services remain relevant and current.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Understand the range of products delivered by the Society and create business development strategies and plans to maximise their commercial value.
• Work with the Director and other colleagues as required to help to shape the Society’s marketing strategy.
• Support development of the commercial aspects of strategies and plans across the organisation. Create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales.
• Work with teams to identify new potential revenue streams, sponsorship opportunities and customer types to contact.
• Look for and exploit opportunities to expand our current products to increase revenues.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Explore and develop opportunities to extend the reach of the RSS brand and sub-brands to grow partners and sponsors.

Your skills and experience will include:

• A track record of success in sales or business development in the service sector.
• Experience working with different types of products, ideally including sponsorship.
• Experience developing strategies and plans to maximise commercial value
• Ability to communicate with a wide range of people.
• Excellent organisation and planning skills – ability to identify and respond to changing priorities.
• Desire to establish and develop an extensive network of external contacts in the industry.
• Able to make sound commercial decisions and identify commercially viable/profitable projects.
• Collaborative team worker – works with colleagues to achieve strategic, operational and commercial objectives.
• Happy to work on own initiative within corporate and RSS guidelines/directives.
• Experience of CRM systems.

Full job description and person specification is available to download at our website.

How to apply

Please submit your CV with a supporting statement/letter to Holly O'Brien (Governance Manager) telling us about:

·Why you should be considered for the role

·How your skills and experience align with the responsibilities and person specification

·How this role fits with your career plan 

An opportunity for a Funding Manager (healthcare) has arisen in a fantastic charity dedicated to supporting improvements to healthcare and transformative research for local health benefit in East London, and beyond.

Location: London. Hybrid working, 3 days at home, 2 in the office.

Salary: From £44,000 (dependant on experience)

As Funding Manager (Healthcare), you will work closely with applicants within key healthcare settings in developing applications and managing a varied portfolio of prior funding, as well as supporting the delivery of the Charity’s healthcare funding strategy.

The Funding Manager (Healthcare) role will be key in ensuring the charity fund impactful healthcare projects. This includes making the most of funding resources by facilitating the assessment and funding of new grants, managing a proportion of current healthcare funding portfolio, and contributing to monitoring progress of a range of healthcare projects.

You will be an integral part of the busy and ambitious Funding & Impact team, building relationships with healthcare professionals and researchers and working closely with a number of other Charity teams to deliver impact.

The successful candidate will have experience of supporting the development of successful projects, ideally within an NHS/healthcare setting or Higher Educational Institute and will demonstrate knowledge and show an understanding of the healthcare and life sciences sector. You will have experience of grants administration/management/operations in a healthcare, academic, funding agency or charity setting and will possess excellent communication and interpersonal skills alongside the ability to build strong relationships with health professionals and healthcare delivery staff.

If this sounds like you and you’re passionate and motivated by a desire to support healthcare professionals to deliver and translate healthcare improvements for a patient population, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

Reporting to: Head of Services

Salary: up to 40k based circa on capabilities and experience

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!

Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

Role Overview:

As a key member of our team, you will:

• Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
• Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.

• Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.

• Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.

We Would Love to Hear From You If You Have:

• Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
• Leadership Skills: Proven experience in leadership and people management.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Relationship Building: Ability to build strong and enduring relationships with a range of partners.
• Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
• Budget Management: Experience working within agreed budgets and managing resources effectively.
• Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
• Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
• Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
• Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.

The closing date for applications is Wednesday 15th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group. 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Prospectus is excited to being working with Save The Children in their search for a Telemarketing Manager. The postholder will drive successful telemarketing programmes, plan, and execute campaigns to attract, upgrade, retain, and win back supporters.

This is a full time, permanent position, based in Farringdon, London (Hybrid).

Save The Children believes every child deserves a future. In the UK and around the world, they work every day to give children a healthy start in life, the opportunity to learn and be protected from harm. When crisis strikes, and children are most vulnerable, Save The Children are always among the first to respond and the last to leave. Save The Children ensure children's unique needs are met and their voices are heard and deliver lasting results for millions of children, including those hardest to reach.
 
As the Telemarketing Manager, you will drive the success of Save The Children’s telemarketing programmes. You will manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets. You will build and maintain the strong relationships with agencies. You will utilise data-driven insights to adapt campaign delivery and drive continuous improvement in marketing decisions. You will provide expert knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results.

To be successful, you will have experience managing end-to-end high-performing telemarketing campaigns & teams. You will have in-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models. You will have the ability to foster relationships with external telemarketing agencies. You will also have strong organisational and analytical skills and be able to work as a part of a team/on your own initiative.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

What does the Global Grant Manager, Finance & Operations role involve? 

The Global Grants Manager is a critical role at CPI, primarily focused on enhancing the operational efficiency and financial compliance of our grant funded programmes. Reporting directly to the Acting Global Director of People, Finance, and Operations, this position requires a strategic thinker with a strong foundation in finance and grants management, who will work closely with programmatic teams and partner with stakeholders across the organisation. 

The role will involve working directly with large global funders, as well as directly with sub grantees and suppliers on CPI programmes. This role will also provide overall finance support to our Europe team in collaboration with our Global Senior Associate, Finance and Operations. Our managers have overall responsibilities, obligations and duties around finance, budget performance, and strategic development. They create protocols and policies needed to help with organisational and programmatic delivery. This role will be responsible for receiving and reviewing partner expenditures and reports and preparing consolidated financial reports for donors as well as be accountable for day to day grant management and administration.

As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. This role will largely be focused on our Europe team, however you will support all CPI regions worldwide. 

Key responsibilities include: 

Finance & Accounting

• Support efficient operations in accounts receivable and accounts payable in Europe and other CPI regions where required

• Support donor compliance during reporting by using the right templates and budgetary ceilings as applicable 

• Assist the Finance & Operations team during the month end process to ensure that all balance sheet items are all accounted and reconciled with their respective subsidiary ledgers and/or schedules and all contra or clearance accounts are cleared at the end of every month

• Assist the Finance & Operations team in preparing annual financial plans for effective financial management of the global teams

• Assist the Finance & Operations team in preparing monthly management reports and performing bi-monthly forecasting

• Contracting & Operations

  • Work with global teams in drafting funder, grantee and/or supplier contracts to support the delivery of our programmatic activity

  • Onboarding suppliers into our financial systems and ensuring purchase orders are raised that follow our internal financial policies & procedures

  • Liaise with legal, auditors and other advisors to ensure CPI’s operations in Europe remain legally compliant

  • Work with Finance & Operations team on maintaining and updating risk registers to track key corporate risks and ensure mitigants and financial controls are working as expected

  • Work with the CPIE team to ensure a financial risk assessment is maintained and updated and addressing any suspicions of fraud in line with policy

• Audits

  • Work with the CPIE team and F&O team to ensure programmes are audit ready

  • Coordinate donor audits on assigned programmes

  • Support the team in ensuring that any recommendations and actions resulting from audits are duly actioned and implemented

• Donor & Grants Management

  • Support our project teams to ensure programmes are implemented in line with Donor policies and requirements 

  • Lead the sub granting process for all implementing partners and consortiums in collaboration with the relevant regional/project teams

  • Ensure that the necessary information is documented, tracked and updated on the appropriate financial transaction and reporting tools

  • Lead on the preparations of budget versus actuals to support ongoing grants decision, identify deviations in implementation progress and flag delays/request for support

  • Proactively update Senior leadership on progress, risks and financial status

Who are we looking for? 

The person we’re looking for will:

• Be passionate about CPI’s vision for reimagining government

• Have 4+ years work experience in financial grant administration within the non-profit/charity sector, including managing large transactions.

• Strong understanding of grant regulations, compliance requirements, and financial management principles.

• Proven project management skills, with a track record of successfully leading and delivering projects on time and within budget.

• Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.

• Prior experience using financial transaction, reporting and accounting software is essential, CPI currently uses  Xero and Approval Max so experience of using these tools would be highly desirable . Please note that this is a technical role and these skills are non-negotiable for us. 

• Have excellent organisational skills and experience with balancing competing priorities

• Have high integrity, with the ability to keep information and conversations confidential.

• Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations if necessary

• Be highly self motivated and capable of taking initiative and working autonomously

• Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance

• Interested in joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones

• Be comfortable working in a fast-paced environment and about the idea of working in startup environment with a small but growing team

• Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace

• Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of

CPI is deeply invested in creating an experience of equity, inclusion, and belonging for everyone on our staff. We actively seek to recruit, develop, and retain a team of talented staff that represents diverse backgrounds, perspectives, and lived experiences.  We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires three paragraph-length answers. Your application will be anonymized for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by July 5, 2024 (23:59 BST)

What will you be doing?

You will be joining Caxton Youth Organisation during an exciting time in our strategy, as we aim to maximise our reach and support the wellbeing of over sixty learning disabled and autistic 11–25-year-olds in Westminster each year, by creating communities, breaking barriers and empowering young people through youth work. You will be central to this, developing a team of youth workers and ensuring our programmes are delivered successfully. As well as maintaining top quality accessible activities, embedding referral and activity partnerships. You will be working directly with young people 1-2 evening sessions a week and on incredible trips around the community. 

What we’re looking for:

As an ideal candidate, you will bring proven experience of overseeing the delivery and management of youth programmes with learning disabled and autistic young people, directly delivering youth-led services. You will have demonstrable experience of team management and will line manage an amazing team of youth workers supporting them to grow and thrive and deliver the best outcomes for young people. You will support the organisation to meet deadlines and complete reports to be able to keep Caxton as a sustainable and impactful organisation. You will have demonstrated your ability to use reflective youth work practice and flexibility and innovation across your career. As an outstanding communicator, you will possess an exceptional ability to develop and maintain partnerships, capable of securing commitment to Caxton Youth Organisation and building a confident team. You will have proven experience of strategically thinking about developing projects and programmes for young people.

If this sounds like something you want to be part of then I hope you will download the job pack and submit a cover letter and CV for consideration.

Person Specification

What we'd love from you: (the Essentials)

• A personal commitment to Caxton’s mission to create communities, break barriers and empower learning disabled young people.
• 3+ years of youth work experience
• Experience of managing and delivering targeted youth work
• A minimum qualification in Youth Work at Level 2 or above
• 2+ years of line-management experience
• Experience of the learning disability sector and of implementing projects with learning disabled young people.
• Evidence of continuing professional development.
• A satisfactory DBS check at enhanced level is required
• Excellent written and communication skills
• Experience of successfully managing youth projects with outcomes and deadlines.
• A strong track record of developing and embedding a performance management culture with a clear development focus.
• Ability to motivate and empower staff so as to build effective teams and relationships, trust, good morale and teamwork.

Desirable

• An understanding of different communication methods, including Makaton
• Experience of detailed reporting to funders on all aspects of the programme and services
• First Aid Qualification
• A proven ability to manage expenditure budget
• Able to demonstrate a track record of strategic planning and delivery
• Level 3+ qualification in youth work

The first round of interviews will be held on Thursday 25th July 2024.