Relationship Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Gaddum
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.
About the Accelerating Reform Fund
The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.
Job Summary
To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.
Job Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
LOCATION: Hybrid - to be discussed at interview
SALARY: £34K pro rata and negotiable dependent on experience
REPORTING TO: CEO
DIRECT REPORTS: None
WORKING WITH: Fundraising & Marketing Teams
HOURS: Full time although part-time considered to be discussed at interview
12 month contract maternity cover commencing January 2025 (start date to be discussed at interview)
BENEFITS:
- 28 days annual holiday pro rata inclusive of bank holidays.
- Supportive and flexible working environment. Birthday given as holiday.
- Employee Assistance Program
- Workplace Pension
ABOUT THE ORGANISATION:
We are a national charity based in North Devon and work to re-home ex-commercial laying hens which would otherwise go to slaughter. As a result of our work hens are now the fourth most popular pet in the UK and hen adoption is hugely popular, we have rehomed over 1,000,000 hens and counting!
If you are an experienced fundraiser interested in joining our dynamic, friendly and enthusiastic team, please check out our latest role and get in touch.
ABOUT THE ROLE:
As our Individual Giving Manager you will organise and oversee all our individual giving activities. You will develop income and engagement from individuals working across a range of income streams including but not limited to Regular Giving, Philanthropy, Legacy, Appeals and Lottery.
You will also oversee strategy with a view to gaining ongoing growth, through developing engaging fundraising campaigns and delivering high quality, timely and personalised stewardship to recruit new and retain existing supporters.
You’ll be an experienced fundraiser with a proven track record of using a variety of direct marketing techniques to grow Individual Giving. You will work closely with our MarComms team to create content across various channels ensuring relevant and engaging communications are sent to supporters across email, BHWT newsletters, social media, BHWT magazine and video.
KEY AREAS OF RESPONSIBILITY:
- To develop and deliver strategy across Individual Giving in an effort to maximise income.
- To steward and recruit donors whilst developing and retaining regular and cash givers.
- To manage a calendar of compelling fundraising projects and campaigns including direct marketing appeals across electronic, postal and social media channels.
- To utilise insight and data to set, monitor and evaluate campaigns and revenue performance.
- Management of our BHWT lottery.
- To build and nurture effective relationships with a number of segments including major donors, regular givers and pledged legators, increasing value and loyalty from new and existing donors.
- To examine supporter data to identify patterns and trends, helping to build and develop insights into BHWT supporters.
- To segment various data audiences for postal appeals using Salesforce.
- To explore and test new methods for donor recruitment and retention.
- To analyse and report on fundraising activities to maximise return on investment and feed key findings to the CEO.
- Collaborate closely with MarComms to build understanding and support across the organisation whilst delivering rewarding, interconnected projects and appeals.
- To create and update donor records ensuring accuracy and consistency at all times.
- To provide support to other areas of fundraising where appropriate.
- To undertake ad hoc tasks from time to time as required.
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
- A strong empathy for animal welfare and the work of the BHWT
- Demonstrable successes in growing income across multiple IG revenues with a wide range of activities, campaigns, and appeals
- Proven experience of researching, evaluating, testing and implementing successful fundraising products or activities
- Experience of utilising performance metrics and KPIs for donor acquisition, cost-benefit, and return-on-investment analyses
- Proven experience of campaign management and delivery
- Track record of developing and optimising supporter-focused content and products that increase reach and engagement across a wide range of channels
- Experience of using a fundraising database and segmenting relevant fundraising data
- Ability to drive success and inspire others to ensure relevant targets and standards are met
- Ability to prioritise and manage a busy programme to ensure the smooth running of a full calendar
- Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders including suppliers, supporters, and colleagues
- Excellent written and verbal communication skills, with the ability to communicate effectively to different types of audience through various channels
- Thorough knowledge of fundraising regulations and data protection
- Experience of using Microsoft Office Suite
DESIRABLE
- Working in a national charity
- Knowledge/understanding of Salesforce
- Knowledge/understanding of GiveWP
ESSENTIAL PERSONAL ATTRIBUTES
- Commitment to delivering a high quality service
- Excellent time managements
- A proactive approach to all areas of work
- Ability to work independently or as part of a team
- The ability and social skills to work collaboratively with staff at all levels.
- Flexible and adaptable approach to work demands across the whole organisation
OTHER
- Willing and able to work occasionally out of hours
- Fundraising Experience: At least 1 year (required)
Expected start date: Early January 2025 - to be agreed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Samaritan’s Purse is looking for a well-connected individual to act as our London Donor Ministries contact. This would either be a Donor Ministries Associate or Donor Ministries Manager.
The role is full time, remotely based, but with one day a week from our National Ministry Centre in Coventry.
The role will involve working some Sundays, when church opportunities occur.
To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.
We meet the needs of local psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychotherapy services.
More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.
- Affordable treatment: We run low- and no-fee psychotherapy for those in need in the local community, alongside Trainees from the Institute of Psychoanalysis who offer low fee psychoanalysis.
- Community space: We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London. Other public programmes include a monthly Psychoanalytic Film Club and we are also developing a therapeutic community garden.
- Education centre: We host lectures, seminars, steering groups and specialist training for psychotherapists, psychoanalysts, NHS staff and the general public.
About the role
Weʼre seeking a Development Coordinator with a strong background in successful grant writing and funder relationship management. This role will focus on researching and securing grant funding. Weʼre a small team looking for someone who wants to be a key part of our mission-driven work and play an integral role in helping us grow and make a meaningful impact. You will work remotely and attend regular meetings onsite in addition to delivering occasional events for 10WW supporters. You will sit within the core 10WW team, working with the Centre Manager to align funding efforts with program needs and organisational priorities. The ideal candidate will have experience in managing grant applications, building and managing funder partnerships, and ensuring accurate reporting and compliance in line with funding requirements. If you're passionate about making a difference in mental health and skilled at fostering funding relationships, weʼd like to hear from you.
A centre for psychoanalysis and its applications in South London.
The client requests no contact from agencies or media sales.
1. JOB PURPOSE
AKF(UK) Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European and Asian government, foundation, and corporate donors to mobilise resources for ten multisector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Partnership Managers are responsible for a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners.
2. REPORTS DIRECTLY TO - Deputy Regional Director, Europe and Asia, Partnerships
3. JOB TITLE: Partnerships Manager (Programme Manager)
4. KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
4.1 Securing resources
- Coordinate, facilitate, and lead the development, review, and quality assurance of expressions of interest, concept notes and full proposals for funding opportunities;
- Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed;
- Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way;
- When needed, provide direct hands-on support at field level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners;
- Contribute to management systems, such as the Award Information Management System (AIMS).
4.2 Grant management
- Manage and monitor a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s finance team and relevant AKF/AKDN agencies/field units, acting as a central resource for field units in donor best practice;
- Interface with donors and communicate on a regular basis about the implementation of on-going grants to ensure strong, enduring relationships;
- Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions;
- Oversight, coordination, review, and quality assurance of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting);
- Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard;
- Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation;
- Facilitate grant monitoring efforts including routine coordination meetings, donor steering committees, donor project visits, and donor monitoring missions;
- Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems such as AIMS.
4.3 Donor engagement and positioning
- Support the partnership unit in researching, sourcing relevant information, and performing analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities;
- Work with country teams, AKDN agencies, and the Global Programmes Team (GPT) to identify, build, and support strategic partnerships on aligned global and regional initiatives, innovations and themes with likeminded donors and partners;
- Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement;
- Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities;
- Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests);
- Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids;
- Conduct due diligence on new partners in coordination with finance and partnerships teams.
4.4 Influencing development and communicating practical lessons and results
- Support the influencing of the development sector by convening and participating at events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders’;
- Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector. Carry out any other duties as assigned by the Deputy Regional Director of Partnerships or Regional Director of Partnerships.
5. QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
5.1 Qualifications
- Undergraduate degree essential;
- Postgraduate degree in a relevant field preferrable.
5.2 Skills
- Creativity, critical thinking, and project management;
- Entrepreneurial, pro-active self-starter with maturity and emotional intelligence;
- Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines;
- Ability to handle complex relationships with colleagues and external stakeholders in a professional manner;
- Excellent writing, speaking and other communications skills, with thoroughness and attention to detail;
- Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members;
- Strong financial literacy, including the ability to read and produce detailed budgets and business plans
- Strong IT skills, including Microsoft Office 365 and Salesforce;
- French language skills desirable, but not essential;
- Proficiency in one of AKDN’s languages is desirable but not essential (e.g. Arabic, Farsi, Russian, Portuguese, Urdu).
5.3 Knowledge
- Strong proven understanding and knowledge of the UK/European and Asian donor landscape;
- Knowledge of and commitment to international development.
5.4 Experience
- A minimum of 2 years of experience working in international organisations or donor agencies, including field-level implementation or management, and at least 5 total years of professional experience;
- Experience in resource mobilisation and developing relationships, including direct experience with European (EU, Germany, Norway, Sweden, UK) and Asian donors;
- Experience in developing and writing donor proposals and arguments, business cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships;
- Experience developing budgets and business plans;
- Proven success in managing grants in complex organisations with numerous stakeholders.
5.5 Attributes
- Committed to international development, improving the quality of life and promoting pluralism through civil society;
- Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation;
- Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age;
- Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
- Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others;
- Builds, maintains and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; changes approach to achieve desired results if required;
- Has a service focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission;
- Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning to strengthen high business performance. Is proactive in teamwork, has the capacity for continuous learning to facilitate AKF’s mission;
- Inspires self and others to greater performance, professional standards and results; likes to get things done, seeks understanding of goals through role clarity and vision; accepts new challenges and opportunities to enable selfreliance and achievement of full potential; seeks learning, demonstrates a sound mind, and open to change; gives and receives timely balanced feedback;
- Acknowledges creativity, has the desire to expand capacity for new innovations (including technology); adapts established methods for new uses; creates individual, team and organisational learning opportunities; is focused on improving systems and processes; open to change; analyses and synthesizes and challenges conventional thinking; supports the development of communities of practice;
- Enterprising attitude that is quick to search out alternative solutions to needs or problems; demonstrable ability to foster a healthy organisational culture of teamwork and collaboration in problem solving; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
6. KEY RELATIONSHIPS
Internal Relationships
- Management team
- Staff and volunteers
- Peer partnership managers
- AKDN colleagues
- AKF field unit colleagues
- AKF Head Office colleagues
External Relationships
- Partners
- Donors
- Government bodies
- Beneficiaries
- Relevant UK communities
Application Details:
- • Applicants must already have the right to work in the UK.
- Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
- Application link: www.the.akdn/careers/2193194
- Closing date: 02 nd December 2024
- Salary: £40,000 - £45,000 per annum (dependent on skills and experience) + benefits
The client requests no contact from agencies or media sales.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social justice and have a heart for young people?
You’re in the right place.
Citizen Church, launched in 2020, and is a Church in Wales church with three campuses in South Wales, and part of the Holy Trinity Brompton network.
Citizen’s vision is to play its part in the evangelisation of the nation, the revitalisation of the church and the transformation of society. Their mission is to break the stereotypes of church, to breach loneliness, to bring people home and to build the kingdom in Cardiff, Wales and beyond. Citizen has partnered with Resurgo to deliver the Spear programme in the heart of South Wales.
They are looking for a new Assistant Coach, to work alongside the Centre Manager, as part of the team at Citizen Church to deliver the Spear Programme, equipping and empowering unemployed 16–24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £21,500 p.a. pro rata for part-time role (£10,750)
Hours: Part time, 2.5 days per week, between 9.30am – 5.30pm, Tuesday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: Friday 13th December, 9am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please click 'Quick Apply' to submit your application for this role.
Download the application pack below for more information.
Personal qualities we’re looking for
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- High emotional intelligence, a sense of humour and fun!
- Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
Key Responsibilities
Spear Programme
- Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- The Spear Coach is directly employed by Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
- Help to raise the profile of the Spear programme within Citizen Church and build a network of supporters and volunteers from the congregation
- Other ad hoc church responsibilities from time to time.
Please apply by submitting your CV and a Cover Letter
With young people, with organisations, for society.
The client requests no contact from agencies or media sales.
ABOUT US
School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.
OVERVIEW
We currently have a small fundraising team that has been together since April 2023, consisting of a Partnerships Manager, a Trusts and Foundations Manager and an Events Co-ordinator. The new Interim Head of Fundraising will lead this team, including our Communications and Marketing Manager.
Our desire is not just to bring a person on board who will lead the team from behind the lines, but someone who will take full ownership of the fundraising targets and be the visible lead fundraiser of the charity.
We want someone who will effectively deliver year one of our new three-year fundraising and marketing strategy to achieve future planned growth. Key responsibilities will be:
Team Leadership
- Take ownership of the fundraising targets and ensure that they are met.
- Lead the fundraising team and be ultimately responsible for their job satisfaction, appraisals and personal development.
- Ensure continuous evaluation of all fundraising activity.
- Monitor progress of each stream of fundraising and make adjustments as needed to achieve targets.
Relationship Generation and Stewardship
- Establish and nurture strong relationships with existing and potential donors, including individuals and corporations.
- Develop and implement tailored cultivation and stewardship plans to enhance donor engagement and loyalty.
- Ensure that regular communication with donors is in place, providing updates on projects, expressing gratitude, and soliciting continued support.
Strategy
- Lead on the execution of the new three-year fundraising strategy aligned with the charity’s mission and goals.
- Identify and explore new fundraising opportunities and innovative techniques to maximize revenue generation.
- Work as part of the Senior Management Team to develop plans and budgets that support the delivery of the organisation's strategic aims.
Reporting, Monitoring & Budgeting
- Report as required on all activity and progress to the Senior Management Team, (trustees) and Board of Trustees and its Fundraising Sub-committee.
- Monitor and manage expenditure related to fundraising activities, ensuring cost-effectiveness and adherence to budgetary constraints.
- Lead on development and upkeep of pipeline processes, ensuring high quality and live information is available across the fundraising team and finance functions.
ABOUT YOU
Your Key Strengths:
- Be a highly experienced and proven fundraiser, with at least five years of UK based charity fundraising experience.
- Have exceptional interpersonal skills - comfortable speaking with senior business leaders, decision makers and High Net Worth individuals…. And comfortable making ‘the ask’!
- Maintain high levels of discretion and tact; able to maintain confidentiality.
- Be personable yet decisive and confident, capable of working with and inspiring colleagues and volunteers.
- Have exceptional organisational and critical thinking skills; able to keep abreast of all the different streams of income and prioritise projects.
- Be IT literate and comfortable with fundraising software.
- Be a genuine self-starter, proactive, collegiate, driven and committed.
TERMS OF APPOINTMENT
- This is an interim role, for 12 months from January 2025.
- The salary is £50,000 - £55,000 depending on experience.
- You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
- Reasonable flexible working arrangement , but you must have the ability to work outside of core hours and travel across the UK when necessary.
Applications close at 10pm on Wednesday 11th December
The client requests no contact from agencies or media sales.
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Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.
You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Fundraising & Marketing Manager you will:
- Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
- Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
- Lead on organising our community challenges (34k Challenge)
- Support our CEO with the writing of compelling grant applications.
- Develop and manage our donor and fundraiser database.
- Cultivate and manage relationships with key partners and supporters.
- Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
- Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
- Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy.
- Represent us at sector meetings and events.
- Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy.
- Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
The client requests no contact from agencies or media sales.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
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Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward. To support our expansion across Kent, we have an exciting opportunity to join our close knit and hugely supportive team as the Bid Manager. We have just launched our five-year plan and need an experienced, confident and collaborative individual who will be able to hit the ground running.
Reporting to the Director of Finance and supported by an experienced part-time Bid Writer you will be lead on the development and implementation of the income generation strategy for bids, primarily from Trusts and Foundations. Your focus will be to identify a diverse range of high value opportunities to build a pipeline of sustainable income.
To excel in this role you will demonstrate significant experience of researching and writing detailed and compelling proposals for trusts. You will have a proven track record of meeting and exceeding income targets, securing one-off or multi-year grants of five-figure sums or above and multi-year funding.
Your excellent communication skills will enable you to cultivate and manage relationships with key decision-makers, including the day-to-day management of both new and existing funders.
Please be aware that your cover letter will be assessed as part of your application and should clearly set out how and why you meet the person specification for this job.
What can we offer you?
At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all. Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle.
- Hybrid working and flexibility in work patterns
- 25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave
- Generous enhanced sick pay
- Excellent communication and technology processes
- Skilled, supportive, collaborative and caring colleagues
- Working in and with nature and animals at our rural based settings
- Opportunity to enjoy be actively involved in our beautiful sites
You will be based at our West Farleigh (Maidstone) site but will on occasion visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend) and new ones as we grow. Please note that public transport is limited at all our sites so you will need your own transport.
Safeguarding
Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity. All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education. This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service. Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.
Equality and Diversity
Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families. We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, backgrounds, ethnicities, sexual orientations and physical abilities.
As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.
#trustandfoundations
#grants
#multi-yearfunding
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. On occassion, you will need to be able to attend early morning breakfast visits therefore the post holder will need to live close to London.
The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
The new UK government’s Children’s Wellbeing Bill outlined in the King’s Speech, includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are introduced in a way that is hunger-focused and barrier free. In 2021, the Scottish Government, pledged a not yet enacted promise to provide breakfast to primary children.
Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support and help encourage introductions to their networks
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
Please see the job description attached for the full job description.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
⭐️ 25 days holiday plus bank holidays
⭐️ Christmas closure
⭐️ Enhanced Maternity pay
⭐️ Cash back health plan
⭐️ EAP service
⭐️ Additional days leave each year up to 5 additional days
Please view our website and information on all our benefits.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - 2nd-4th December
Interview 1 -10th and 11th December
Interview 2 and Task - 16th and 17th December
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. We ask that if you wish to apply for a role you complete the application as soon as possible to avoid disappointment. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.
If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.
About you
- Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
- Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
- Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
- Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
- Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
- Good organisational skills and time management with ability to prioritise and independently work to deadlines
- Strong attention to detail and ability to achieve high standards of work with little supervision.
- Confident learning and using IT and online systems, including CRMs
What we can offer you
- Good team working environment
- 25 days paid holiday + bank holidays and up to 4 Association closure days.
- Enhanced contributory pension scheme & other leave entitlements.
- Employee Assistance Scheme
- Benefits platform.
We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only
About us
Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.
Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply.
About WIG
WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK.
With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities:
- Events - to explore the latest public policy developments and share best practice;
- Talent exchange - through mentoring, secondments and board appointments; and
- Leadership development – through programmes for leaders at all stages of their careers.
An overview of the opportunity
Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.
WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members.
You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.
What we’re looking for:
- Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service.
- Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders.
- Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes.
- A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes.
- Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
- Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously.
- Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders.
- Exceptional organisational skills and impeccable attention to detail.
- Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective.
- Prior experience of working to budgets, KPIs and forecasted elements of work.
- Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies.
- A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure.
- Prior experience of operating in the leadership, talent experience would be desirable but is not essential.
What can we offer you for your skills and experience?
- A salary between £35,000 - £37,500 per annum, depending on experience.
- A discretionary annual salary review and increase in line with inflation and organisational performance.
- Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference.
- Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure.
- An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering.
- Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities.
- Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
- The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream.
- Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria.
What do some of the main role responsibilities look like?
- Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
- Responsible for strategic improvements and improving year on year service, impact and volumes.
- Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
- Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
- Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
- Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
- Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
- Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes.
The client requests no contact from agencies or media sales.