Relationship Management Jobs

Community Drug and Alcohol Recovery Services (CDARS) is a charity organisation that provides psychological and social support to drug users and their family members.

As part of this work, it has built a track record of working with service user representatives, service user Councils and networks and service user involvement teams. This includes creating a strong Volunteer, Peer Mentor and Recovery Champion network and supporting them through training, supervision and access to additional personal and professional development areas.

The WCDAS and RCDAS Treatment services, led by South London and Maudsley (SLAM), are a community substance misuse ‘partnership’ service that offers a broad and inclusive range of support and treatment options for those seeking recovery from Substance use. This includes access to medical, psychological, and sustained recovery sessions within the Boroughs of Wandsworth and Richmond.

The Community Involvement Co-Ordinator (CIC) will deliver positive and improved outcomes for service users across both Boroughs. This will include creating solid relationships with other partners within the voluntary and community sector (VSC), including Job Centres, Work programmes, local businesses, and employers, to improve outcomes for service users through enhanced re-integration opportunities within the local Community. Another focus of the post will be to manage the Community Involvement Worker (CIW) ,  who will work closely with the Manager to recruit, train and nurture peer mentors and service user representatives. This support will aim to build capacity and visible recovery across the boroughs. Both post-holders will help develop, train and nurture meaningful service user involvement through the Service User Council network and its representatives throughout the treatment system.

The post holder will need to work under the directives of the CDARS Wandsworth Management Team, with the objective of facilitating engagement in all aspects of service user involvement. The post holder will be expected to foster and develop good working relationships with staff at all levels within the partnership and establish good working relationships with other agencies, both voluntary and state, within the two Boroughs.

We are recruiting an Executive Assistant to the Chief Executive and PA to the Senior Leadership Team who will share our passion and commitment to members of the fire and rescue services community to live healthier and happier lives.

The post holder will work at a senior level to provide effective strategic executive support to the Chief Executive and proactive administrative assistance to all members of the Senior Leadership Team (SLT). The post can be based at one of our charity workbases (Littlehampton, Penrith, Exeter, Basingstoke) or homebased with occasional travel

This post holder is the primary point of support to the Chief Executive and directors. This is therefore a fast-paced, multi-faceted role with a number of varied and competing daily priorities to manage. The post holder will be situated at the beating heart of the senior team, enabling its effectiveness and agility.

Our Senior Leadership Team and colleagues throughout the organisation are ambitious for the charity and increasingly work in a contemporary and dynamic way, modelling progressive and inclusive leadership and always supporting one another to take opportunities and to manage competing and changeable priorities so we can achieve our shared and individual objectives. We are looking for someone who will thrive in this working style.

We are looking for a very special, experienced and positive executive assistant who will work in an agile and dynamic way. He/she/they will have a positive, observant, courteous and friendly manner and be resourceful and tenacious.

Generally, you will:

• Provide strategic executive support to the Chief Executive
• Provide administrative support to the Senior Leadership Team
• Provide exceptional stakeholder correspondence and engagement internally and externally

To be successful in this role, you need relevant experience:

• Providing executive, secretarial and/or administrative support at a senior level in an organisation of similar breadth and scope and in a pacey, dynamic and rapidly changing environment
• Managing multiple diaries
• Managing events and/or projects
• Researching, synthesising and summarising complex information for the purpose of briefing an executive
• Drafting sensitive correspondence to high-profile and/or key stakeholders
• Administering board or committee meetings

This post is subject to a disclosure and barring check.

How to apply

To apply for the role, please submit your CV and an introductory letter via our online portal. Alternatively, please contact us for an application form.

Closing Date 9.00am on 9 December 2024

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

Interiew Dates

First interviews will take place via MS teams on 11 December 2024 with second round interviews to take place in person, in London, on 16 December 2024.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

 Summary of Role:

The Head of Donor Development & Impact is crucial in driving Choose Love's strategic and financial growth and impact. Choose Love has a fundraising target of approx. £20 million a year, this role plays a crucial part in securing those funds through donor development (approximately £5-10m) and specifically with Trusts & Foundations. You will help Choose Love achieve its strategic objective to increase and diversify income by driving donor engagement, fostering sustainable partnerships, and enhancing our impact reporting to ensure transparency and accountability in our grant-making initiatives. You will oversee the development and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) Framework for the organisation, working across teams to ensure the impact is measured and recorded effectively, with continual learning. This role requires a strategic, data-driven professional with a strong understanding of humanitarian issues and a passion for advancing the welfare of forcibly displaced communities.

Closing Date: 13 December 2024
Interview Date: 19 December 2024
Location:  Hybrid, with work at both our Selly Park & Erdington Sites
Hours:  Full time 
Duration:  Permanent
Salary: Up to £41,000 depending upon experience
DBS Requirement: Basic 

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth. 

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy. 

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources. 

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives. 

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies. 

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.   

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.

You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.

The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.

You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.

Applications close at 10am on Wednesday 15 January 2025.

MediCinema Manager

Reports to: National Cinema Manager

Manages: Deputy Manager, nurses and volunteers

Location: Royal Victoria Infirmary, Newcastle

Terms: 35 hours per week (5 days)

Benefits: 27 days annual leave, plus bank holidays + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Cinema Manager to build and run our Newcastle MediCinema, supporting patients in the Great North Children’s Hospital and the Royal Victoria Infirmary.

The post-holder will work closely with the part-time Deputy Cinema Manager (with additional support from our north-east Senior Cinema Manager), their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week, which are mainly evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Newcastle Royal Victoria Infirmary the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

· Closing date for applications: Midday, 2nd December 2024

· Online initial interviews: w/c 9th December 2024

· In person second-round interviews: 16th & 17th December 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Fundraising Manager to join our London based team.

About the role: 

The Fundraising Manager is responsible for growing revenue in the UK, with a strong focus on the Movember campaign. You will focus on both acquisition and retention of Student Ambassadors and University Mo’s.

The role will be expected to deliver on annual revenue targets and will work collaboratively with other teams at Movember to do this.

You will also work on cross-team projects to create remarkable experiences for our supporters which keep them coming back to the charity.

You'll have the opportunity to: 

• Develop the fundraising strategy for the University audience and delivers this to agreed timescales and revenue targets
• Provide reporting on opportunities and work in progress as required
• Identify and develop new opportunities within their assigned community portfolio
• Develop and manage a pipeline of high value fundraising prospects
• Actively build and maintain a portfolio of high value relationships
• Develop and execute a personalised, multi-channel supporter journey to your assigned contacts both in and outside of campaign
• Work with the global teams to ensure that the fundraising proposition is translated in to meaningful and effective ‘tools’ (online and offline) which drive great engagement and fundraising
• Manage the Student Ambassador Programme ensuring Ambassadors are empowered to fulfil their roles and have a remarkable experience
• Attend Fundraising events where we are required to provide a remarkable experience
• Support the Senior Community Fundraising Manager and team members to deliver growth and revenue targets for Fundraising

For this role, you’ll need:

• 3+ years’ experience in fundraising roles
• Proven track record in managing successful fundraising activities and meeting targets
• Experience of managing projects from start to finish
• Excellent relationship management skills
• Ability to effectively communicate with all levels of stakeholders 



• Strong organisation skills, the ability to prioritise and meet deadlines
• Adept at team working, collaborating effectively with colleagues across the organisation
• Sound knowledge of fundraising law and best practice

Bonus points for:

• Experience in fundraising with universities

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking a Trusts and Foundations Fundraiser to join our passionate and dedicated fundraising team. Your role will be pivotal in securing vital funds for the hospice by developing and maintaining meaningful, positive relationships with grant-making organisations and individual supporters. You will research and apply to appropriate trusts and foundations while leading the identification of new grant opportunities.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission).

About the role

Some of the key responsibilities include (but not limited to):

· Clearly communicating the charity’s funding needs to potential funders through high-quality funding applications, face-to-face meetings, and other communications.

· Building strong, long-term relationships with funders through regular updates, written feedback, and networking opportunities.

· Conducting in-depth research to identify funding needs, particularly for core income, and collaborating with Rainbows care team leaders on funding requirements.

· Producing high-quality reports for funders to demonstrate the impact of their contributions and nurture ongoing support.

· Further responsibilities in the role of a Trusts and Foundations Fundraiser at Rainbows Hospice, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in trusts or major gift fundraising.

· Relationship Building: Skilled in developing relationships and securing funds from trusts, foundations, or individual donors.

· Communication Skills: Exceptional written and verbal communication with the ability to tailor messaging for different audiences.

· Attention to Detail: High levels of accuracy, consistency, and meticulous attention to detail.

· Motivation: Self-starter with initiative and the ability to work independently.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

This is an exciting opportunity to join the Cornwall Community Foundation as Fundraising Manager, based in Cornwall and able to attend the CCF office in Bodmin weekly.

Salary: £31,000-£34,000 FTE depending on experience

At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.

As Fundraising Manager you will be responsible for managing relationships with trust funds, including bid-writing, and supporting the stewardship of donors, including through our membership schemes. The suitable candidate will undertake a wide variety of duties and must have the ability to work to tight deadlines.

If you have a strong customer relationship or client management background – possibly from major donor fundraising, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.

To apply for this post please read the application pack on our website.

Closing date Thursday 5th December 2024.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

Role: Partnerships Director

Location: Hybrid - London/home - regular travel to London office and client events across the UK. 

Salary: £65k-£80k

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with hundreds of schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes allow students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

This role will be suited to those who have held roles such as: Headteacher, Assistant/Deputy Head Teacher, Inclusion Team Manager, Head of Service, Virtual School Head, SEND Manager, Commissioning Manager, Educational Consultant. 

The Role

As our Partnerships Director, you will be at the forefront of driving organisational growth, leading our sales and procurement strategy, and positioning Equal Education as a thought leader in the education sector.

We are seeking an innovative and strategic Partnerships Director to lead our sales, procurement, and thought leadership strategy as we scale our impactful programmes for Children Looked After, students with Special Educational Needs and Disabilities (SEND), and Unaccompanied Asylum-Seeking Children (UASC). This pivotal role is suited to an experienced professional with deep expertise in public sector procurement, tendering, and B2B/B2G sales, alongside a passion for addressing educational inequality.

A natural communicator, the post-holder will understand the challenges faced by our School and Local Authority Partners. They will be quick to pick up the phone or meet with our valued clients face-to-face, in order to find solutions that work for all and ensure we can deliver our high-quality programmes to students. 

Key Responsibilities:

1. Strategic Leadership

   • Develop and execute the organisation’s sales, procurement, and partnership strategy to align with growth goals.

   • Drive expansion of Equal Education’s programmes across the UK and into new territories.

   • Support and mentor members of the Partnerships team, including Partnerships Account Managers with a focus on their personal and professional development. 

2. Tendering and Procurement

   • Lead the tendering process, ensuring compelling, compliant, and winning bids.

   • Oversee public sector procurement and contract negotiations with local authorities, schools, and multi-academy trusts.

3. Sales and Relationship Management

   • Build and manage relationships with B2B and B2G partners, including key stakeholders in education and local government.

   • Collaborate with internal teams to align service offerings with market needs.

4. Thought Leadership

   • Represent Equal Education at conferences, panels, and events as a keynote speaker or panellist.

   • Position the organisation as a leader in education innovation and policy through public engagements and publishing thought leadership pieces.

5. Operational Oversight

   • Work closely with programme delivery teams to ensure partnership agreements translate into impactful services.

   • Provide strategic oversight on the commercial aspects of partnership agreements.

Key Deliverables:

Within 3 Months:

• Develop a clear, actionable sales and procurement strategy aligned with organisational goals.

• Identify and prioritise tender opportunities, setting up a pipeline of high-value bids.

• Establish relationships with key stakeholders across local authorities and schools.

Within 6 Months:

• Lead the submission of multiple high-quality tenders, achieving at least one significant new contract win.

• Represent Equal Education at a minimum of two key conferences or industry events, positioning the brand as a thought leader.

• Strengthen B2B and B2G partnerships, expanding the organisation’s network and influence.

Within 12 Months:

• Achieve measurable growth in revenue and programme delivery through new partnerships.

• Expand Equal Education’s presence into at least one new region or territory.

• Build and implement a long-term thought leadership strategy, including regular speaking engagements and published insights.

Skills and Experience Required:

• Expertise in Public Sector Procurement: Proven experience in writing and winning tenders, with a deep understanding of procurement frameworks in the education sector.

• Sales Leadership: Extensive experience in B2B and B2G sales, with a track record of achieving growth targets.

• Contract Negotiation: Skilled in managing complex negotiations, ensuring mutually beneficial agreements.

• Data-Driven: Skilled in working with databases like Salesforce or other CRM and spreadsheets to track high volumes of client information and student outcomes. 

• Local Authority Knowledge: A background in working with or for local authorities is highly desirable.

• Thought Leadership: Demonstrated ability to represent an organisation at events and publish industry-leading insights.

• Strategic Vision: Capable of aligning sales and procurement activities with organisational objectives.

• Communication Skills: Exceptional ability to engage and influence stakeholders at all levels.

• Team work: Be a strong internal influencer, supporting and mentoring the development of your team, as well as working closely with delivery colleagues to ensure we not only match, but exceed client expectations.

Desirable:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

• Understanding of working in a small organisation environment.

• Be comfortable with working on Salesforce

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Join Us? 

Equal Education is at the heart of transforming opportunities for under-resourced students. As our Partnerships Director, you’ll play a pivotal role in shaping our impact, growing our reach, and positioning us as a trusted voice in education innovation. We also offer:

• A competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, counselling support services through our EAP, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• The chance to work alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role. 

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

There when it matters

Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.

The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.

About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.

About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.

Join the team and be there when it matters.