Refugee Support Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Refugee Action Kingston (RAK) is an independent charity dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a holistic service which includes advice on welfare, benefits, and immigration, alongside education, counselling, and career guidance.
In 2023/24 we supported 2,036 people:
- 1,171 clients accessed advice and advocacy services, including immigration advice
- 305 accessed ESOL classes
- 250 children supported through after school and family support services
- 61 people supported through our counselling service
This is an exciting time to join RAK at the start of the new fundraising strategy for 2024-2028. RAK currently has a successful grant fundraising programme through a selection of statutory bodies, trusts and foundations, and recognises the need - and opportunity - to broaden and diversify its income generation streams. We are looking for a fundraiser to build on existing strengths within the organisation to broaden our income stream through corporate support, individual giving, major donors and social media fundraising campaigns alongside maintaining and developing our trusts and foundations funding.
Our new Director, Elli Free, has 25 years’ experience supporting people seeking asylum and substantial fundraising experience. Elli is looking forward to working collaboratively with the new Fundraising Manager to ensure RAK sustains its work in Kingston and reaches into neighbouring boroughs.
What we can offer you
- Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
- A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
- A collaborative approach to meeting fundraising targets working with our Director and Partnership and Digital Marketing Coordinator
- Hybrid work or remote working according to your need on a £45k FTE regardless of location
- Flexible part-time working hours with a paid half hour lunch break included
- A committed community in Kingston that supports RAK through volunteering, sharing information about our work and donations
- Real potential for fundraising growth and a clear and deliverable strategy already in place
- Training and development opportunities
Purpose of the role
As Fundraising Manager, you will lead the fundraising functions of the charity to generate income, meet organisational targets, and ensure development opportunities are effectively maximised. Working with the Director and programme teams, you will develop and write competitive bids, growing capacity and securing income for 24/25 and beyond. We are focused on multi-year bids and opportunities that deliver the best outcomes for our client community. As a client-led organisation, we strive to meet the needs of our clients and deliver impact-focused programmes.
The Fundraising Manager will have proven experience of successful grant writing and demonstrate a track record of fundraising achievements across multiple income streams.
Main areas of accountability
Fundraising - general
- Writing and submitting bids, tenders and proposals to ensure income targets are met in line with performance objectives
- Responsibility for the development and the implementation of RAK’s fundraising strategy, in line with organisational strategy and resources
- Providing stewardship to existing donors and supporters to maximise income and ensure long-term funding relationships
- Contributing to the monitoring and evaluation of the impact of the services provided at RAK
Trusts and Foundations, Statutory Funding
- Securing regular income by producing and submitting appealing fundraising applications to trusts and foundations as well as statutory funding
- Researching, monitoring, and identifying new funding opportunities for the development of existing or new services and organisational capacity
- Reporting to funders in line with funding criteria, objectives and the specified outcomes conditional to the funding
Individual Giving
- Ensuring that donations are acknowledged in an appropriate and timely manner in line with the stewardship policy
- Managing the charity’s supporter database and online donations
- Developing an excellent supporters’ journey via digital means and channels
- Preparing appealing fundraising campaigns and cases for support to the general public
- Working with the Partnership and Digital Marketing Co-ordinator to maximise income from social media channels and other digital channels
- Keeping up to date with professional best practice and recent trends, identifying developments that impact the organisation, and sharing knowledge appropriately across teams and departments
Corporate Giving
- Leading the expansion of RAK’s corporate giving initiatives, identifying and developing opportunities for engagement, and achieving the corporate income target
- Managing the Partnership and Digital Marketing Coordinator, whose primary focus is on corporate giving
General Duties
- Undertaking any other related duties as required and appropriate to the role.
All posts working for RAK require an understanding of the needs of people who are seeking asylum and those with refugee status. In addition, we require a strong commitment to equality, diversity and inclusion from anyone who works for us.
Person specification
We are looking for a candidate who can demonstrate the following skills and experience:
Essential
- Significant fundraising successes, preferably across different income streams
- Persuasive written and spoken communication skills
- Experience and competent use of fundraising CRM system
- A strong track record of achieving established targets and KPIs
- Excellent leadership and management skills
- Experience of delivering effective stewardship for a variety of stakeholder audiences
- A track record of managing budgets, complex report writing and data analysis
- Knowledge and experience of using digital fundraising tools and resources to maximise fundraising income
- Good time management skills including good sense of priorities and project development timelines
- Knowledge of the regulatory frameworks for fundraising activity for charities in the UK
- Commitment to working within an equality and diversity framework
Desirable
- Understanding of the challenges faced by those seeking refuge in the UK, and a commitment to assisting the integration of clients into the local area
- Experience of developing and building high-value partnerships
- A track record of managing budgets
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
Our values are clearly set out in our RAK Strategy 2023-28.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the contact details on our website to get in touch.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
In your cover letter please provide details of all your skills and experience for the essential and desirable criteria in the person specification.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
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The client requests no contact from agencies or media sales.
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a covering letter by noon 9th July 2024
The client requests no contact from agencies or media sales.
Location:Home/Birmingham-based with frequent travel to projects in West Midlands
As Project Support Officer you will support the Area Manager and Regional Manager with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our West Midlands projects as and when required to aid development and growth within the region.
Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Sunday 14th July
View the job description here: West Midlands PSO JD 2024.pdf
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews: tbc
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: The role advertised is ‘Regulated Activity’ and as such is exempt from the Rehabilitation of Offenders Act 1974, and any appointment will be subject to a satisfactory enhanced DBS disclosure check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Can you help us tell the story of the 200 amazing people who support refugees via the Leeds Asylum Seekers Support Network? And can you help us connect with the folks who will offer donations if they know more about our impact?
The Community Fundraising and Communications Coordinator will
- Lead on LASSN's Community Fundraising – responsible for developing and delivering a community fundraising strategy that maximises the amount of funds generated by volunteers and supporters, local community groups and individuals.
- Lead on the implementation (and review) of LASSN's communications strategy - ensuring that LASSN's staff, volunteers and experts by lived experience, are central to the production and promotion of LASSN's key messages; the work and impact of LASSN are shared effectively with key audiences; communications support and enhance LASSN's fundraising efforts.
The person we appoint will
- Share LASSN's commitment to ensuring asylum seekers, refugees and other migrants at risk of harm are safe, respected, supported and empowered to rebuild their lives free of persecution;
- Have a successful track record of identifying and supporting individuals, groups and institutions to raise funds for values-led organisations or charities like LASSN.
- Be an excellent communicator, in person, online, and in print, and be committed to building the confidence and capabilities of everyone at LASSN.
- Understand the strengths and potential of different communication platforms (e.g., print, social media, film) and be able to use these to convey the values and impact of LASSN's work.
- Enjoy working flexibly in a small, friendly team – and alongside 300 motivated and talented volunteers and supporters from a wide variety of backgrounds.
- Be a confident self-starter, able to design, plan and deliver campaigns – and to enthuse and engage other people.
- Commit to helping ordinary people find ways to make Leeds a friendlier, more welcoming city.
Their can-do approach and ability to complete tasks to agreed deadlines will play a vital role in the smooth running of a team that values diversity, kindness, and high standards of support.
Applicants are asked to submit a CV with a cover letter of no more than 1200 words, demonstrating how they meet the personal specification and job description with the subject "Application CF&COMMS + your name".
This post is funded by LASSN's unrestricted reserves and is offered on a fixed-term contract for 12 months. The future of this role will depend on the success of the post holder in securing funds to pay for their role beyond this fixed term and the value the role has added to LASSN's work.
The closing date for applications is 9 am Monday, 15th July 2024
Shortlisted candidates will be informed by 5 pm on Friday 19th July 2024
Interviews will be held on Tuesday, 30th July 2024
People with lived experience of migration and relevant skills and experience are strongly encouraged to apply.
Leeds Asylum Seekers' Support Network: Charity Number 1092647
The client requests no contact from agencies or media sales.
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 15 countries. In just five years, we have reached one million refugees and raised tens of millions for nearly 150 organisations providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of role
The Community Fundraising Lead will work as part of the Partnerships team. The role will collaborate on the development of the community fundraising strategy and will lead on its implementation. The role will include engaging our community with a range of fundraising opportunities and will play a vital role in generating the funding needed for Choose Love to continue to support displaced people around the World.
Core Responsibilities
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Drive revenue via community fundraising generated by individual fundraisers, employees of our corporate partner base and small businesses supporting Choose Love
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Build a creative, diverse community fundraising strategy using learnings from your previous experience
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Collaborate with partnerships comms and digital teams on the creation of community fundraiser journey, downloadable pack and assets for fundraisers and ensure these are kept up to date
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Act as the key point of contact for Choose love community fundraisers, helping keep them informed and supported and giving them the tools to maximise their donations
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Work towards fundraising targets by building Choose Love's community fundraising activity
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Regularly identify and explore new opportunities for fundraising
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Help to generate and realise new community fundraising ideas
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Work with communications team to ensure regular updates about community fundraising activities to drive donations and inspire and ask others to fundraise for Choose Love
Events Assistance
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Event support for both Choose Love events and external events organised by VIPs, community fundraisers and other stakeholders - this can be everything from tracking RSVPs to arranging printed materials, payment devices, merchandise and coordinating corporate volunteers at the event
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Assisting with elements of the Choose Love Shop, as required, including logistics, facilities, technology, being an onsite point of contact for talent, corporate volunteers and other stakeholders and occasional shop shifts to help out at busy times
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Running ad hoc pop up merch stalls with corporate partners
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Running festival stalls
General Partnerships
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Working collaboratively with the team and Choose Love Leadership to creatively and practically build the Partnerships team’s fundraising revenue
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Being a first point of contact with supporters messaging on our social media channels and engaging with the Choose Love online community
About You:
You will need to be passionate about Choose Love’s vision and mission, building strong relationships with our local and community supporters.
Essential criteria include:
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At least 2 years experience in a community fundraising role
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Exemplary communication abilities with a can-do attitude
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A self-starter who will enjoy the autonomy of getting to deliver a strategy you’ve helped to shape and seeing the results!
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Creative and interested in exploring new opportunities and trends to help keep Choose Love ahead of the curve
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Excellent organisational abilities with meticulous attention to detail.
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Able to be flexible, work out of hours when needed and assist with things outside the normal scope of the role when things get busy. We are a small team so this attitude is very important!
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Ability to work in a fast-paced environment and manage multiple projects simultaneously.
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Committed to embedding an equality, diversity and inclusion lens to all your work
Desirable Criteria but not essential;
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Events experience
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Driving licence
People are at the heart of what we do, so you will be able to work with a variety of colleagues and partners as part of the role.
Pre-employment checks
Employment with Choose Love will be subject to the following checks before your start date:
-
a satisfactory Disclosure and Barring Service (DBS) check
-
receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email the people team to discuss in further detail.
Salary: £30K -£35K
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter to the people team by noon 17th July 2024
The client requests no contact from agencies or media sales.
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose
Provide strategic leadership for KLS’ Refugee Family Programme, ensuring that programme direction and delivery is strategically aligned, responds to learning and changes in context, and maximises our impact in the community.
Key Responsibilities
- Providing clear and steady leadership and management to all aspects of our newly formed Refugee Family programme, which has grown out of previous separate projects to better meet the holistic needs of people we support.
- Managing and developing the budget and finances; whilst supporting the fundraising lead to secure its financial viability.
- Directly lead the scoping and planning of the Refugee Family Programme Strategy to:
- Develop and expand existing programmes.
- Identify opportunities to create, innovate and improve projects within the Refugee Family Programme - such as community outreach workshops, advocacy support, Educational Classes, and Groups, Mentoring and Clubs - to meet the needs of the people we support and those who may need our support in the future.
- Undertake regular horizon scanning and environmental analysis to ensure KLS has a full understanding of the potential for growth and programme development associated with the current, future and changing demand and need.
- Build and maintain effective networks and partnerships that will ultimately support people to realise their potential.
- Work with the Chief Operating Officer to develop appropriate processes, systems and working practices that create a continuous improvement approach and ensure insights-based impact reporting, evaluation and decision making.
- Through effective networking and building of positive relationships, act as an ambassador for the organisation to effectively promote and raise awareness of both the organisation and its work.
Main Duties and Responsibilities
- Provide strategic and operational leadership to your direct reports and overall team to achieve both the organisation’s overall vision and ensure excellence in delivery.
- Devise and design programme concepts and specifications and provide strategic recommendations for programme developments using effective research, planning, monitoring, and evaluation, ensuring projects meet needs of individuals, families, and the community.
- Ensure our programme delivery model is financially viable and sustainable, and underpinned by quality, effectiveness, and efficiency.
- Maintain oversight of the deployment of financial, people and organisational resources, ensuring effective budget management and use of resources across all programme delivery teams.
- Engage proactively with relevant stakeholders, networks, and particularly those who benefit from our projects, to support and directly inform the design of person-centred services.
- Continue to build and sustain strong relationships with our families and young people.
- Ensure programme delivery adheres to legislative requirements, good practice guidance and organisational policies and procedures.
- Ensure a proactive culture of continuous review of programme-based procedures, systems, and controls to ensure they are fit for purpose, provide person-centred support and outcomes, and safeguard the organisation and those we support.
- Cultivate links with other organisations with a view to identifying opportunities for collaboration and partnership working.
- Contribute at a strategic level to the capacity building, organisational development, resilience, sustainability, and impact of the organisation.
- Effectively build evidence, including the quantification of the positive impact of current / future programmes, utilising lived experience examples where appropriate. Work closely with colleagues to enable effective external messaging and communication including external fundraising activities.
- Work with fundraising lead to co-produce compelling cases for support for potential funders.
- Represent the organisation externally at relevant networks, forums and events as required.
- As a senior leader in the organisation, visibly demonstrate KLS’ values and drive a positive, collaborative, and inclusive culture across the organisation.
Administration
- Recruit, train, manage and support the team, holding regular supervision sessions, annual appraisals and appropriate training and development.
- Ensure performance management and quality systems are in place to monitor and evaluate the project’s work, processes.
- Follow KLS’ safer recruiting process and ensure safeguarding members is a priority across the team.
- Ensure all member and project records are kept up to date on Salesforce.
- Work with the Senior Leadership and Finance Director to manage the programme budget, maintain financial records, monitor income and expenditure against budgets and targets, and report regularly and accurately to KLS’ Senior Leadership Team and Board of Trustees.
- Oversee the team’s use of our database, Salesforce, for managing the programme, ensuring data accuracy and completeness, and working with external consultants to customise and integrate the database with KLS’ website, referral, and evaluation forms.
Safeguarding
- Responsible for embedding safeguarding best practice and ensuring adherence to policies and procedures across the programme team, ensuring that safeguarding is at the forefront of KLS’ delivery.
- Act as the Designated Safeguarding Lead for the Refugee Family Programme Team, working with Safeguarding Officers and Duty Leads to ensure all safeguarding concerns are managed and recorded appropriately and safeguarding cover is maintained across the team in line with KLS’ procedures.
Skills and Experience
- Extensive leadership and management experience, coupled with a track record of leading the strategic development of services for adults and children (of all ages) from the refugee community that improve their access to education and justice, reduce their isolation and improve their ability to navigate their journey.
- Extensive experience of working with people from vulnerable groups, especially children and young people, ensuring that clients’ needs are at the forefront of service planning and delivery.
- Experience of working with refugee communities.
- Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed.
- Understanding and experience of safeguarding, and health & safety (including trips and residentials for children and families), in theory and in practice.
- Experience of providing advice and advocacy support to people from vulnerable groups.
- Direct involvement in adopting a strategic approach to either replicating existing or developing new services / programmes in response to anticipated future demand or a change in the landscape.
- Evidence of successful strategic and operational resource management
- Proven ability to establish and maintain relationships with key internal and external stakeholders at a senior and strategic level.
- The ability to take a creative approach in respect to packages of support.
- Strong approach to performance management with the ability to define and measure outcomes of success.
- Excellent verbal and written communication skills with the ability to effectively represent the organisation.
- Financial acumen in relation to costing programmes and managing and monitoring budgets
- Strong problem solving and strategic planning capability with creative skills and the ability to meet deadlines.
- Proven skills in influencing, communicating, and working collaboratively with a range of stakeholders.
- The ability to drive and deliver change using a range of influencing, negotiation, facilitation, and process skills.
Personal Qualities
- Highly self-motivated with effective leadership style and a self-managing “can do” attitude.
- Self-directed, results driven and able to multi-task with resilience and adaptability.
- Strong collaborative spirit
- High levels of personal and professional integrity
- Strong attention to detail and quality
- A commitment to diversity and inclusion
- Willingness to challenge stereotyping, prejudice, discrimination, and bias
- Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society.
- Outstanding interpersonal and communication skills
- Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
- Clear commitment to our values:
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
The client requests no contact from agencies or media sales.
Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service) per annum (pro rata where applicable). Plus, Inner London Weighting of £4,190 if based in London.
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: London, Manchester, Birmingham, or Bradford. We will consider UK-based hybrid working options.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Experience of developing and implementing IT strategy.
- Experience of managing outsourced IT providers and other stakeholders.
- Experience of leading an IT advisory group.
- Working knowledge of networks, PCs and server environments.
- Understanding of Office365 including OneDrive and SharePoint.
- Ability to test, install and configure hardware and software with peripheral devices.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Insight into the needs, experiences and hopes of refugees and asylum seekers.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Sunday 21 July 2024
Interviews: 6th August 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations.
- Skilled Worker visa: shortage occupations for healthcare and education.
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
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About us
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.
The Refugee Council is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, we exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK.
We now have an exciting opportunity for an Employment Advisor who will be based at the Refugee Council in Sheffield. You will provide employment support to refugee clients enrolled in the STEP programme and help them to achieve their employability goals. You will be the main point of contact for clients, delivering one on one support across a variety of employability activities including preparing CVs, writing cover letters, searching for jobs, applying for jobs, finding volunteering, work experience and training opportunities and preparing for interviews.
You will work to a variety of performance targets based on the progression outcomes of clients such as voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Experience or knowledge within the refugee employment sector
- Understanding of the issues and challenges faced by unemployed people to finding work, including those who first language is not English
- Experience of providing advice and guidance and supervising a caseload of clients
- Excellent communication skills
- Good IT skills (Microsoft Word, Excel, Outlook)
- Cross-cultural sensitivity and the ability to work with clients with varying levels of English
- Competency in a second language desirable e.g. Arabic, Amharic, Dari, Farsi, Pashto, Tigrinya, Ukrainian
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- We encourage flexible working/working from home and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification.
The client requests no contact from agencies or media sales.
To support our ongoing work, we are looking to appoint a capable and enthusiastic team member to support the implementation of our Serving our Communities work. This ministry has developed out of a desire to help Emmanuel Church find ways to serve our communities, particularly those who are poor, disadvantaged or have little access to statutory support.
The following ministries are currently overseen by our Serving our Communities Deacon:
CAP
- Life Skills and follow-on group
- Befrienders for those in debt
Ukrainian Refugee Support
- Practical support for Ukrainians living in Oxfordshire
ASIOX
- Befrienders
- Practical help for survivors of exploitation
Cross Cultural Communities
- Chat Café for vulnerable migrants
- Welcome Churches - welcome and discipleship for asylum seekers
We are looking for an individual who has deep compassion for the poor and a passion for social justice, who can help us develop these ministries and look for other opportunities to expand this work. Our aim is to respond to the clear call of scripture and ministry of Jesus to attend to the needs of the poor and the oppressed.We want to find ways to help build a safety net for individuals who are vulnerable to being mistreated and exploited.We also want to create clear pathways to help these individuals find faith and a place in local church community.
This is a new role, working 2.5 days per week on a fixed 1 year contract, with the possibility of extension subject to future funding.
Emmanuel is a city-wide church with a call from God to raise leaders and equip people to extend the kingdom.
The client requests no contact from agencies or media sales.
Asylum Matters is looking for a dynamic leader committed to fighting for the rights of people seeking
asylum. Our team of eight staff is geographically dispersed across the UK. We are a charity that
campaigns locally and nationally, in close collaboration with an extensive network of partner
organisations, to advocate for progressive change on a range of issues that affect people in the
asylum system in the UK.
These include;
- Our Fight The Anti Refugee Laws campaign
- Communities Not Camps, a campaign against mass containment sites
- Our campaign against Asylum poverty
- And the Lift the Ban campaign which we co-lead, and award winning campaign bringing together
over 300 organisations calling for the right to work for people seeking asylum
Asylum Matters was established in 2016 and became an independent charity in 2021, and plays a
significant role in efforts to defend the right to seek asylum in the UK and to bring about positive
change for refugees and people seeking safety here. We are a convenor and facilitator of
collaboration and joint action. Our work connects the local with the national, helps strengthen
collective advocacy on asylum reform and ensures it is informed by the reality on the ground.We are looking for an experienced campaigner, advocate and leader, with the skills and experience to
effectively manage people, teams and programmes of work and to develop and implement strategies
to achieve real change locally and nationally. The successful candidate will have a commitment to
working towards a fairer and more effective asylum system, and to empowering and working with
those with direct experience of it. They will have experience of Parliamentary advocacy and cultivating
progressive relationships with MP’s. They will be proactive, able to identify influencing opportunities
and rapidly mobilise support to respond to them. They will also be a highly effective communicator,
able to represent the organisation externally, build strong working relationships and close
collaboration and manage various communication channels. We are particularly keen to hear from
people with lived experience of the UK asylum system and anyone with lived experience who meets
the essential criteria will be guaranteed an interview. The successful candidate must have the right to
work in the UK.
The client requests no contact from agencies or media sales.
Asylum Matters is looking for a skilled and committed Finance and Administration Officer to join its
small team and support the charity’s work to secure positive change for refugees and people seeking
asylum in the UK.
The successful candidate will work closely with the Director and Treasurer to ensure the professional
and efficient running of all aspects of the organisation’s finances; and provide vital backing to support
and sustain the work of the staff team and the trustee board. They will be flexible, proactive and able
to work both independently and in close liaison with colleagues.
The Asylum Matters team, currently comprising seven staff, is geographically dispersed across the
UK. We are a charity that campaigns locally and nationally, in close collaboration with an extensive
network of partner organisations, to advocate for progressive change on a range of issues that affect
people in the asylum system in the UK. These include the impact of the Government’s new anti-
refugee laws; unsuitable accommodation; and poverty. We co-lead the award-winning Lift the
Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for
people seeking asylum.
We are particularly keen to hear from people with lived experience of the UK asylum system and
anyone with lived experience who meets the essential criteria will be guaranteed an interview. The
successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
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About RLS
RLS is a UK charity and a non-profit company in Greece (AMKE).
Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.
RLS has held a legal aid contract in the UK since 2023.
About the Afghan Pro Bono Initiative (APBI)
The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI.
Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.
APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others.
APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023.
The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making.
Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities and objectives
The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners.
Key responsibilities
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Manage a small caseload and provide high quality legal advice and representation to clients;
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Supervise the work of volunteer pro bono commercial lawyers on cases;
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Deliver training to pro bono commercial lawyers;
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Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording;
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Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;
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Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;
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Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;
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Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;
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Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;
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Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation;
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Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;
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Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;
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Maintain accurate and confidential records in line with GDPR;
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Adhere to RLS safeguarding policies and procedures at all times.
Person Specification
Essential
-
Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;
-
Experience of asylum casework;
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Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;
-
Experience of online immigration applications;
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Demonstrable knowledge of legal aid provision and ECF applications;
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Demonstrable supervision experience;
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Experience of and commitment to working in a collaborative way on legal cases;
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Good verbal and written communication skills in English;
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Strong organisational skills, including the ability to prioritise work and meet deadlines;
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Strong attention to detail, responsiveness, reliability and dependability;
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Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;
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Computer literacy;
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Right to reside and work in the UK;
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Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;
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Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees;
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Commitment to the aims of the project and the values of RLS.
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
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Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;
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Experience of legal aid casework;
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Experience of conducting immigration appeals and/or public law litigation;
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Experience of supervising commercial lawyers in a pro bono project setting;
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Experience of preparing and delivering training;
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Interest in collaborating with non-legal colleagues to bring about systemic change;
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Working knowledge of Dari and/or Pashto.
You can apply via Quick Apply or by downloading the Recruitment Brief and following the application instructions, no later than 14 July.
We will arrange interviews on a rolling basis and reserve the right to close the round earlier. If you do not hear from us by two weeks after the closing date this will mean that on this occasion we have not been able to take your application forward. Please do feel free to apply again for any future positions which may be of interest.
The client requests no contact from agencies or media sales.
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Responsible to: Support Team Manager
Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.
Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Contract: Permanent
Salary: £24,150 - £27,760 per annum FTE
Overall Purpose
- To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
Duties & Responsibilities
- To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
- To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
- Improved Physical Wellbeing
- Improved Emotional Wellbeing
- Increased engagement with Education, Employment and Training
- Increased Social engagement
- Increased Personal Safety
- To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
- To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
- Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
- Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
- Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
- Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
- Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
- Take part in planning and attending day trips and Baca’s annual residential week.
- Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
- Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
- Prepare young people for meetings and help them to understand what is being communicated.
- Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
- Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
- Develop and maintain excellent communication with all members of the team and all external partners and supporters.
- Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.
General
- Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Adhere to all Baca’s policies and procedures.
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation.
- Take ownership of all administrative aspects of the role.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.
Personal specification
Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.
The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.
The role will require the successful candidate to complete an enhanced DBS check.
Knowledge and Understanding
- Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
- Ability to respond to change at short notice.
- Able to work as part of a highly diverse group of people.
- Able to work in partnership productively with teams internally and external stakeholders.
- Knowledge of safeguarding practices.
- Able to be accountable, take responsibility and be willing to learn.
- Self-motivation and flexible attitude to work.
- Proactive individual who is willing to take initiative in getting involved in a range of activities.
- Ability to be patient, calm and tenacious in very challenging circumstances
- Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
- Driving Licence that allows you to legally drive a car in the UK.
- Access to your own car
Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
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The client requests no contact from agencies or media sales.
Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London? Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997. We engage with our clients each day and are currently working online and in person. We operate online and from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly. In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.
Please note we CANNOT accept applications without a completed Application Form.
Closing date: Thursday 4th July 2024
Interviews: Tuesday 9th July 2024
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Salary: £35,705 starting salary (salary range will increase to a max £38,269 via the length of service) per annum plus £4,190 Inner London Weighting if based in London per annum
Contract: Permanent basis
Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.
Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home may be required).
Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
About the post
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
We are looking for candidates that can demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
- Strong understanding of how campaigning can achieve change and shift power.
- Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
- Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
- Experience of maintaining and nurturing social media communities and creating impactful digital content.
- Desirable: knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
- Experience using Adobe creative software – particularly InDesign and Premiere.
- Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
- Experience working with website content management systems.
- Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.
- Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Closing date: 23:59 Monday 15 July 2024
Interviews: W/C 29 July 2024
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
- Skilled Worker visa: shortage occupations
- Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.