Refugee jobs

Refugee Resettlement Officer (Asylum Dispersal) M559

Salary: Grade D (£28,163.00 to £30,060.00 p.a.). 

Term: Fixed-term until 31st March 2026, with possibility to extend 

Working Hours: Full-time (37 hours per week)

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to support newly granted refugees living in the Borough.

The role

The Refugee Resettlement Officer (Asylum Dispersal) will be responsible for providing effective integration and orientation support for individuals and families who have been granted asylum in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life in the Borough. 

So, if you have:

• Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.
• Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.
• Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.
• Good written communication skills including the ability to produce clear and concise support plans and reports.
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work.

Then this role might be for you.

If you have any questions, please contact Emma Moonlight for an informal chat about the role.

Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.

The successful applicant will be subject to an enhanced DBS check.

Secondments will be considered, please ensure you have your Line Manager’s approval to apply.

The benefits of working with us: 

• Agile working for many roles 
• Generous annual leave of between 35.5 and 40.5 of leave (depending on length of service), inclusive of bank holidays 
• Most services are closed over Christmas 
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme 
• Free parking 

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant’s Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality 
Working Group. 

Find out more about this role and who we are by visiting our website.

No Agencies please.

Closing date: 18/04/2025

JOB PURPOSE 

The Senior Communications Officer works with the Communications team, raising vital support for displaced people around the world through transformational partnerships, creative campaigns and fundraising appeals. 

Reporting to the Senior PR Manager, the Senior Communications Officer works across all the charity’s communications activity (PR and digital communications), with a particular focus on promoting and supporting the charity’s partnerships.

This involves identifying opportunities to amplify our partnerships, events, appeals and campaigns through earned media, digital communications and other activities, in order to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as understanding of thematic areas of UNHCR’s work such as education or climate change, and PR moments throughout the year.

Working with the wider Communications team, the Senior Communications Officer will also work with UNHCR experts and our Storyteller Programme, enabling the charity to identify, engage with and support staff and storytellers (including refugees) to share their stories through charity communications across all channels, events and with media.

This role requires close collaboration with the Corporate Partnerships and Philanthropy fundraising teams and other members of the Communications team, and providing support to more junior members of the Communications team as needed.

WHO WE ARE AND WHAT WE DO    

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Act as the focal point for partnership communications activity (corporate partners, trusts, foundations and philanthropy), including being a primary communications contact for key partnerships and managing the flow of PPH communications material to facilitate a smooth, swift approval process, internally and with external stakeholders. 

• Support our Refugee Storyteller programme, including an understanding of related processes such as consent and content gathering and storage, identifying areas for growth and development, and coordination across the charity

• Work with the Senior PR Manager on media relations, including identifying opportunities to deliver UK for UNHCR messages in media, drafting media materials, identifying and preparing storytellers for interviews, preparing media briefings and spokespeople for interviews or events 

• Develop and deliver communications plans for existing partnerships, and as needed for new business and prospect outreach. 

• Draft materials for the website, social media and other communications, including use of images and video content.   

• Track and report on Partnerships communications efforts and activities, working with the Communications Coordinator and Data team. 

• Support the Communications Team with publications.

• Provide other communications support as required, such social media posting and community management, commissioning content and maintaining the website.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of drafting communications materials for a range of audiences   

• Experience of working on PR campaigns or other creative campaigns for an external audience   

• Experience understanding and repurposing complex information for an external audience   

• Experience handling sensitive issues, and managing approval processes – a number of the crises where UNHCR is responding are highly complex, fluid and sensitive, supporting vulnerable people  

• Experience working with potentially vulnerable people such as refugees and former refugees.

Essential Skills/Knowledge 

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment  

• Excellent communication (written and verbal), presentation, and interpersonal skills  

• Ability to navigate and manage relationships with multiple stakeholders, internally and across UNHCR teams globally   

• Ability to repurpose sometimes complex information into key messaging and external communications  

• Able to demonstrate flexibility and willingness to achieve results  

• Confident learning how to use various digital platforms such as social media channels and website CMS (e.g., WordPress)  

• Proficient in Microsoft Office – i.e., Word, Excel, PowerPoint, Sharepoint  

• Awareness of safeguarding principles and GDPR regulations when working with vulnerable people  

Desirable Skills/Experience 

• Experience of, or a passionate interest in refugee or broader charity sector work   

• Experience of working with journalists or in a media environment  

• Experience of working on partnership communications 

• Experience of using image database / research library  

WHY JOIN UNITED KINGDOM FOR UNHCR?   

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.   

What else?  

Wellbeing   

• 28 days’ leave per annum plus bank holidays.  

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.   

• Access to 100s of perks with discounts on everyday purchases.  

• Office wellness perks.  

• Discount on gym memberships.   

• Hybrid and Flexible Working.  

• Staff socials.  

Financial   

• Pension scheme with an employer contribution of 8%.  

• Non-contributory group life assurance scheme  

• Non-contributory Income protection scheme.  

• One-off contribution towards homeworking set up.  

• Enhanced maternity, paternity, shared parental, and adoption pay.  

• Enhanced sick pay scheme.   

Development   

• Comprehensive training and continuing development opportunities.  

• Individual training budget.  

HOW TO APPLY  

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.     

Closing date: 17 April, 2025 

Interviews date (provisional): Week commencing 28 April, 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.  

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.  

Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.

Job title: Fundraising Manager

Type of contract: Fixed term contract – 12 months – with scope of extending this

Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)

Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work

Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme

Annual leave: 10 days A/L per annum (excluding bank holidays)

Reporting: to the CEO

Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.

About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.

This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.

Some of the benefits of working at Borderlands include:

·Flexible and hybrid work

·Supportive staff team

·Workplace pension contribution

·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West

Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.

We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.

The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).

Main purpose of the role:

The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.

Main duties:

• Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
• Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
• Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions 
• Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism 
• Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
• Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
• Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
• Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
• Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits

Person Specification:

• Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
• Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
• Qualification in Youth Work or comparable subject
• Awareness of the needs of young people, preferably separated asylum seeking and refugee children
• Awareness of safeguarding and child protection principles and practice 
• Self-confidence and the ability to approach and engage with young people
• Experience of working with different languages, cultures and/or social backgrounds
• A competence in use of basic IT skills such as use of PowerPoint 
• Good organisation and planning skills, particularly related to youth work 
• A commitment to the work and values of The Separated Child Foundation
• An understanding and commitment to equal opportunities in practice
• Effective communication skills, and a good level, and understanding of spoken and written English
• An understanding of the need to provide a quality service without compromising professional boundaries 
• Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
• An understanding of confidentiality, and an impartial and non-directive approach when working with clients
• Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS

Job Purpose

This is an exciting time to be joining Barnsley CVS and the development of its volunteer offer, working closely with the Barnsley Refugee Advice Project to ensure best practice.

The main purpose of the role is to facilitate better integration of refugee’s, migrants, and asylum seekers into community life in Barnsley using the vehicle of volunteering as a means of supporting this.

You will be responsible for building a strong and trusted relationship with the refugee and asylum seeking community; ensuring potential volunteers are well supported to easily access volunteer roles in Barnsley and playing a significant role in community cohesion. You are likely to provide support through 1-1 support, small group sessions or carefully worded website adverts and information.  Alongside this, you will work closely with voluntary and community sector groups to help them develop appropriate opportunites, ensure good practice and create a network of trusted organisations.

You will need a passion for volunteering and inclusion, patience to work with vulnerable communities and the ability to communicate with a diverse range of people in both a written and spoken context.

Main duties

Individual support

· Providing direct support to individuals from Barnsley refugee, migrant and asylum-seeking community to find community-based volunteering roles

· To support the potential volunteer through the application process

· To support the potential volunteer through the recruitment and selection process

· To provide support to the volunteer during the settling in period

Support to organisations

· To work with organisations to ensure that volunteer policies and procedures are inclusive

· Work with organisations to provide high quality support to volunteers from the Barnsley refugee, migrant and asylum-seeking community

· Provide support and guidance in relation to obtaining DBS and equivalent checks where necessary

· Provide information, advice, training and assistance to organisations on the implementation, management and monitoring of volunteering activities

Collaboration

· The post-holder will be expected to work in collaboration with the Barnsley Refugee and Advice Partnership

· To attend the migrant drop-in and work in collaboration with the partners of the migrant network

· To work in collaboration with other Volunteer Coordinators both internally and externally through attendance at the Volunteer Coordinators / Managers meetings hosted by Barnsley CVS

· To attend workshops, group meetings, market places to help network and promote the volunteer services of Barnsley CVS

· To create reports reflecting the progress and learnings of the project to both report to the local authority and to assist in development

Refugee Resettlement Officer M506 

Salary: Grade D (£28,163.00 - £30,060.00 p.a.), pro-rata where applicable

Term: Fixed-term until 31st March 2026, with possibility to extend 

Working Hours: 1 x Full-time position and 1 x Part-time position of 15 hours per week (pattern to be discussed with successful candidate).

Closing date: 14th April 2025

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to support refugees resettled across Leicestershire and Rutland.

The role

The Refugee Resettlement Officer will be responsible for providing effective integration and orientation support for individuals and families who have been resettled in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life across Leicestershire and Rutland. 

So, if you have:

• Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.
• Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.
• Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.
• Good written communication skills including the ability to produce clear and concise support plans and reports.
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day-to-day case work.

Then this role might be for you.

If you have any questions, please contact Emma Moonlight for an informal chat about the role.

Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.

The successful applicant will be subject to an enhanced DBS check.

Secondments will be considered, please ensure you have your Line Manager’s approval to apply.

What we offer

There are many benefits to working with us. The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service, plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles, and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. 

We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting our website. 

OVERVIEW OF THE ROLE

As the Practitioner Psychologist/Psychotherapist delivering the partnership with the British Red Cross you will be based in two BRC Refugee Support services in Leicester and Derby whilst remaining part of the Helen Bamber Foundation Team. You will be responsible, with support from the senior Helen Bamber Foundation clinical team, for delivering assessments of individuals referred by the BRC Senior Psychosocial Practitioner. You will support effective referrals into local mental health services, and, where treatment cannot be provided elsewhere and would have significant benefits, deliver a range of therapeutic interventions to a small number of BRC clients. You will provide and support outreach and training of local health care providers to increase their capacity to support trauma survivors.

This role will include delivery of highly specialised psychological assessments for both medico-legal and clinical purposes, provision of appropriate evidence-based therapies, delivery of training to local mental health providers as well as to staff from non-clinical backgrounds who have significant client contact, internal relationship and partnership building, monitoring of outcomes, and potentially the supervision of a trainee clinical psychologist on a final year specialist placement. The role will include input into partnership development, policy, research and fundraising.

We are looking for someone who is committed to working therapeutically with individuals who have experienced human rights abuses and who have developed trauma spectrum disorders as a result. In addition to proven experience in working therapeutically with this client group, the candidate will have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level. This role requires the ability to react and respond creatively and appropriately to the needs of the service and the partnership. You will be required to travel to London occasionally to participate in meetings, professional development and other activities (this travel will be reimbursed).

MAIN DUTIES AND RESPONSIBILITIES

· Provide specialist psychological assessments and deliver psychological therapies to clients of the BRC Refugee Support services in Leicester and Derby (and where approved other services in the East Midlands);

· Contribute to the monitoring of activity and outcomes from the partnership;

· Work closely with the BRC Senior Psychosocial Practitioner to develop training and outreach for the local mental health providers and where appropriate the BRC Refugee Support service teams;

· Train in the preparation of medico-legal reports and contribute to the preparation of these reports for clients of the East Midlands BRC Refugee Support services;

· Develop and carry out audits and research projects relevant to the Helen Bamber Foundation or the partnership (in collaboration with the BRC Senior Psychological Practitioner and the Director of Therapy and Executive Director of Clinical and Counter-Trafficking);

· Provide internal and external training in collaboration with the HBF clinical management team;

· Supervise junior staff; and

· Liaise with other non-statutory and statutory organisations on matters of clinical care and policy.

· Where applicable, contribute to policy and position statements with other members of the Helen Bamber Foundation and the British Red Cross and represent the partnership at conferences and other events.

The post holder will lead Refugee Support Devon (RSD) in achieving its mission and strategic goals. This person will act as RSD’s primary ambassador, advocate, and spokesperson, fostering strong relationships with stakeholders, funders, and the wider community. They will provide strategic leadership, operational management and financial oversight of RSD, working closely with staff and the Trustee Board to manage and progress the organisation.

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

The Refugee Council supports separated children across England and part of our service is a team of staff based in Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time.

As a Night Support Worker, you will be expected to:

• Work in the best interests of the child.
• Assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities.
• Recognise indicators of confusion or distress and respond accordingly.
• Ensure all safeguarding issues are responded to, reported and accurately recorded.
• Work collaboratively, professionally and effectively with colleagues and a range of statutory bodies.
• Keep appropriate and up to date records, and to report on time all necessary information as agreed with the managers.
• Carry out effective handover to colleagues.
• Carry out all work with regard to the Refugee Council’s organisational policies and procedures, in particular to adhere to the Safeguarding of Children policy and procedures.
• Provide a positive working role model for other colleagues and clients.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 29 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers. 

With the ongoing worldwide refugee crisis, Refugee Council is needed more than ever. Effectively communicating a positive narrative about refugees and the refugee council, alongside raising funds to invest in our services, advocacy and engagement work has never been more important. The organisation is embarking on an exciting new phase with a new ambitious strategy, a new senior leadership team and a much higher external profile. We are ambitious about growing our supporter base over the next five years, from both online and offline givers. We are also growing our campaigns and communications teams to ensure we have the expertise and resource in place to grow our digital reach and story-telling capabilities.

This is a critical role that will drive digital retention and acquisition activities and leading on our email marketing efforts. You will support the development and delivery of our digital marketing programme, focusing on both the stewardship of existing supporters and the acquisition of new donors. You will also play a key role in managing our email marketing campaigns, ensuring high-quality, personalised communication that drives income and contributes to an excellent supporter experience.

We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 30 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This role will be responsible for the delivery and leadership of our media and strategic communications functions, which help deliver the strategic ambitions to secure policy change and change public attitudes.

In this role, you will:

• Lead and deliver all our work with the media, including online, offline, and crisis communications.
• Ensure the effective promotion and delivery of our new brand.
• Help us reach our target audiences with brand-aligned messaging.
• Lead our strategic communications projects, such as our Fair Shot project.
• Gather insights and evidence to inform our strategic and wider communications work.
• Create and lead a high-performing team.

To be successful in this role, you will require:

• Experience in leading media or communications in a public policy environment.
• A strong track record in leading strategic communications work for an organisation, engaging multiple audiences, including media, service users, politicians and policymakers, supporters, donors, and stakeholders.
• Substantial experience working in a busy press office and engaging with national journalists.
• Proven ability to assess risk, along with substantial crisis communications experience.
• Experience in brand awareness and reputation management.
• Experience in managing a team and delivering against targets.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2025. 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

BACKGROUND

This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.

For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. 

ABOUT THE ROLE

This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.

The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings.  This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.

This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.

As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

How to apply 

Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.

If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment. 

The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at  which may help in preparing your job application. .

Please complete this form request support and they will confirm if they can match you with a mentor to support your application

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

The Refugee Council supports separated children across England and part of our service is a team of staff based in Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time, and staff are expected to cover a variety of shifts.

As one of our Support Workers, will be expected to:

• Work in the best interests of the child.
• Assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities.
• Recognise indicators of confusion or distress and respond accordingly.
• Respond to, report and accurately record all safeguarding issues.
• Work collaboratively with colleagues.
• Work professionally and effectively with a range of statutory bodies, including the Home Office and local authority staff and other stakeholders.
• Keep appropriate and up to date records in the agreed format, and to report on time all necessary information as agreed with the managers.
• Carry out effective handover to colleagues.
• Carry out all work with regard to the Refugee Council’s organisational policies and procedures, in particular to adhere to the Safeguarding of Children policy and procedures.
• Provide a positive working role model for other colleagues and clients.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 23 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

ARC Blackburn (ARC), an established local charity, has recently been commissioned by Blackburn with Darwen Borough Council to deliver an asylum seeker integration programme for newly arrived asylum seekers in the borough. The purpose of the role is to work with new and existing partner organisations as well as existing staff, volunteers, and service users to deliver the programme.

This role requires an experienced individual who will encourage clients’ engagement in the community by welcoming, supporting, signposting, running social activities, connecting communities and supporting organisations, organising events and trips, and engaging with clients who require additional social engagement support. The Partnerships and Engagement Coordinator will be responsible for measuring the impact and outcomes of all small activities and events using surveys, questionnaires and focus groups.

The other strand to the coordinator role will be to support local asylum seeker and refugee support hubs in the delivery of both formal and informal learning of English and Digital skills.  Enabling access to these learning opportunities is vital to our clients’ resettlement and integration in the UK and local environment.

To be successful in the role, you will have relevant experience in community engagement and/or building partnerships in the charity sector. You will have proven experience in delivering activities and events that focus on community connection and co-creation, thus improving community integration and reducing social isolation.  You will need to have excellent communication skills and be able to motivate and inspire diverse groups of people. You must also have excellent IT skills, with the ability to report on quantitative and qualitative data. Experience of using a case management system is preferred.

Fluency in an additional language would be beneficial. The post will be based in Blackburn, Lancashire, but with frequent visits to other locations in Blackburn and Darwen. 

Why work for us?

• We are an accredited Real Living Wage Employer. We are committed to paying our staff according to the real cost of living.
• 25 days holiday (pro-rata), plus Christmas and Eid
• 3% employer Pension contributions
• Be part of an amazing team that are committed to making a real difference to the lives of asylum seekers and refugees

Please download our recruitment pack including the person and job specification before applying. Please avoid the use of AI in your application - we are not assessing your application based on grammar or spelling, and we would love to read about your specific experience.