Recruitment lead jobs in hamburg, hamburg
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring! — Operations Manager (Part-Time, Fixed-Term)
Location: London-based office with hybrid/remote options
14 hours/week | 6-month contract | £38,220 FTE
Start Date: ASAP
Application Deadline: 14th May 2025
Looking for your next purposeful challenge?
This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.
Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.
We’re a small but mighty team, and right now we need a hands-on, heart-led Operations Manager to steer two game-changing projects at a pivotal time in our journey.
✨ Your Mission:
1. Embed Salesforce CRM across our team and help us use it to its full potential
2. Finalise and launch our brand-new accessible website, ensuring it reflects our values and meets accessibility standards
What We’re Looking For:
· Solid experience managing operations or projects (digital/CRM/tech especially)
· Confidence using and customising CRM systems (Salesforce = a bonus!)
· Knowledge of accessible web design and inclusive digital content
· Skilled communicator who can lead, train, and collaborate across a team
· Organised and proactive — able to juggle timelines, details, and people
· Deep commitment to accessibility, inclusion, and equity
Why Join Real?
We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.
This is a rare chance to own two meaningful projects, build your portfolio, and leave a lasting legacy.
Ready to apply?
We’d love to hear from you.
Want an informal chat first? Contact us!
To apply, complete and submit the attached application form by 14th May 2025.
Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group.
As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A unique team of artists, performers, play specialists and fun-devotees, The Flying Seagull Project is dedicated to ensuring no childhood passes without proper play, big belly-laughs, and everyone feeling valuable. We work across the UK and internationally, sharing circus, music, art, dance and play experiences with children and communities facing the harshest crises due to poverty, war, isolation and illness.
We create safe spaces, either in our big top tent or an empty car park or wherever we can take over a corner, to ensure that every child feels safe, seen and special. The locations we work in include refugee camps, institutions, refuges, marginalised communities, hospices and community centres. What unites us is the energy, determination and commitment to creating genuine childhood joy for those starved of that basic right and making magical memories that can last forever.
Our UK-based, medium-sized charity is led by CEO Ash Perrin, with 6 core staff and a team of highly experienced crew and volunteers. We also have a Netherlands hub and a Norway hub, both with their own governance but all part of one global Seagulls team. We are a dynamic and friendly organisation, dedicated to delivering a huge impact with limited resources, and are looking for people who are driven and who share our mission.
The role
The Global Team Coordinator is a varied and essential new role in the charity that will combine all our people management functions, supporting our international delivery teams, our core team and our vital administrative functions. The central purpose of this role is helping us to engage, support, recognise and retain our most valuable asset: our amazing team of international skilled performers, volunteers and core team.
You’ll be responsible for all things people-related: from ensuring the right people are booked on, supported and looked after on projects; to helping us continually find and train an international, diverse team of new recruits; to establishing an engaging rewards and recognition programme to motivate and retain our fabulous people.
On a practical level, you’ll work closely with our Global Projects Coordinator, to ensure that all our projects across the world are properly staffed and that all our people’s transport, travel, accommodation and logistics are booked and in order; you’ll liaise directly with our delivery teams to ensure they are well supported, rewarded and retained; and you’ll liaise with our office and Senior Leadership teams to carry out relevant administrative tasks to make sure our international operational and booking systems and databases are perfectly organised and efficient.
At a cultural level, the role requires a confident, dynamic, personable and creative person who brings experience, energy and ambition. As a brand-new position, this role will also work closely with our CEO and with our Executive Director to trial new ideas and approaches to recruiting and managing an international, diverse team of people, and to cultivate the best environment for our team to flourish and achieve.
An exceptional people-person, with experience in administration, team support and management (although there are no direct line management responsibilities), you’ll be able to demonstrate excellent communication, organisation, collaboration and coordination skills.
Location: remote with occasional travel for meetings.
Reports to: CEO.
Responsibilities
Team coordination:
- Manage all team calendars, team bookings and team logistics for all global projects (except Norway and Netherlands national tours).
- Liaise closely with the Global Projects Coordinator to understand project requirements, booking relevant core and volunteer team on to every project (accommodating individuals’ particular disability, culture, religion, health or support needs).
- Book all team travel and accommodation on all global projects.
- Identify, recruit and arrange training for local team in international locations to join our projects.
- Liaise with our Norway and Netherlands hubs to ensure team scheduling and support is joined up across the global organisation.
Team recruitment and retention:
- Research, identify and network with international partners, colleges, universities, drama schools and youth organisations, to recruit and maintain an international, diverse pool of talented core and voluntary team to deliver our projects.
- Work closely with the CEO to run international recruitment initiatives, to identify and recruit a diverse, international pool of performers and volunteers.
- Organise and manage new core and voluntary training programmes around the world.
- Promote, manage and maintain a database of relevant non-performer volunteers to support the organisation’s core functions globally.
Team support and engagement:
- Develop and run a rewards and recognition programme to motivate all global team and volunteers.
- Carry out regular and appropriate team engagement activities and initiatives, to maintain excellent working culture and morale.
- Manage our team Wellbeing Programme for all our international core and volunteer teams.
- Identify and coordinate specific external training, to continually develop the teams’ abilities and professional skills.
General administrative tasks:
- Update and maintain global shared team calendars, relevant document logs and planning spreadsheets.
- Manage and update our global Client Management System, Salesforce.
- Manage, update and maintain all international core and volunteer team records and entries via our team booking system, Better Impact.
- Work closely with the Global Projects Coordinator, Executive Director and CEO to support with administrative tasks as required.
The ideal candidate
Dynamic, confident, friendly and creative, you will be an energetic team player, keen to build our reach and our capacity. Confident, with experience coordinating international teams, with fluent English and ideally at least one additional language, you will help recruit and look after all our team, maintaining an excellent working culture within the organisation.
Skills and experience
- A good level of demonstrable experience in administrative/logistical roles.
- Team management and coordination experience, ideally across multiple international locations.
- Excellent organisational skills and attention to detail.
- Project management experience including setting and meeting clear targets and outcomes.
- Digitally savvy with great IT skills.
- Knowledge of Better Impact or similar digital team management systems.
- Excellent people and communication skills.
- Strong interpersonal and networking skills.
- English-language fluent, and additional languages desirable.
- Willingness and ability to juggle multiple priorities and a varied workload.
- Self-sufficient, with a can-do attitude in a challenging and evolving environment.
- Comfortable working to targets, managing KPIs and delivering to deadlines.
- Commitment to The Flying Seagull Project’s vision, mission and values.
Please apply by submitting your CV and cover letter via CharityJob as soon as possible, as applications will be considered on a rolling basis. Please ensure that your cover letter clearly addresses how you meet the requirements as set out in the Ideal Candidate and Skills and Experience sections.
Depending on the quantity and quality of applications received, we intend to hold the first round of virtual interviews in the week commencing 19th May, with a potential second round of virtual interviews in the week commencing 2nd June.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.
You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type:Full-time, permanent
Location- Dorset, remote work
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are the Mayor’s Fund for London (MFL), a charity that champions opportunities for young Londoners facing the biggest barriers.
As the Director of Finance, you'll be a key senior leader, reporting to the CEO. You'll manage and develop our charity's finances and governance, ensuring robust systems to maximise the impact of our funds. You'll be part of the Senior Management Team, supporting the CEO and Trustees in delivering our mission.
Key Responsibilities:
- Lead the finance function, including banking, audit, payroll, and investments.
- Oversee a small finance team, including a part-time Finance Manager.
- Coordinate and facilitate the Finance Audit and Risk Committee (FAR).
- Present quarterly updates to the Board and ensure Trustees are well-informed.
- Collaborate with fundraising, governance, HR, and business operations.
Why Join Us?
- Be a pivotal part of shaping our charity's culture and values.
- Drive youth-led systemic change for young Londoners.
- Work closely with passionate leaders and dedicated team members.
- Enjoy a role that intersects with various organizational functions.
Our Ideal Candidate:
- Strong financial management and oversight skills.
- Experience in charity finance and governance.
- Excellent leadership and team collaboration abilities.
- Commitment to our mission and values.
If you're ready to make a meaningful impact and lead our financial strategy, we want to hear from you! Join us in creating opportunities for young Londoners and shaping the future of our city.
The client requests no contact from agencies or media sales.
If you're looking for a varied role in a professional membership body that champions good governance and supports learners at every stage, this Learning and Development Administrator role could be the ideal next step in your career.
Salary: £28,500 per annum
Employment type: Maternity cover until May 2026
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – 3 days per week office based
Location: London
About the Organisation
Our client, a well-respected professional membership body is dedicated to setting industry standards and supporting career progression through high-quality qualifications and assessments.
About the Role
As Learning and Development Administrator, you’ll be supporting the delivery of the Institute’s certificated and training programmes. This includes managing logistics for both online and in-person courses, providing support to learners and tutors, and helping to ensure a smooth learner journey from registration to certification.
You’ll be working closely with the Learning and Development Lead, tutors, and wider education colleagues to keep everything running like clockwork – whether that’s starting webinars, onboarding new students, raising POs, or updating content in the Learning Management System (LMS).
Key Responsibilities
- Set up and facilitate training courses and webinars, including joining instructions and materials
- Act as the first point of contact for learner queries and tutor support
- Monitor forums and LMS activity, ensuring engagement and accuracy
- Raise POs, process invoices, and manage contracts for SMEs and trainers
- Ensure evaluations are collected and feedback is used for continuous improvement
- Maintain records and manage course logistics using LMS and CRM platforms
- Support internal collaboration and ensure content is accurate across channels
- Experience in an administrative role within an education or training setting
- Strong understanding of how LMS platforms are used to deliver learning
- Confident communicator who can support students and tutors alike
- Excellent attention to detail, with the ability to prioritise and stay organised
- Experience working with SMEs, trainers or tutors is highly desirable
- Some exposure to learning content or curriculum is a bonus, but not essential
- Please send your CV and a tailored covering letter addressing the job description.
- We're looking for someone who can demonstrate an understanding of delivering education programmes and who thrives in a customer-focused, operationally busy environment.
- One in-person interview at the organisation’s London office.
- There may be a short task to assess written communication and attention to detail.
- Wednesday, 30th April 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London
Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?
We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.
This role is ideal for someone who:
Thrives in community-facing work and enjoys engaging with people from all walks of life.
Has strong admin and organisational skills, alongside a warm and empathetic approach.
Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.
Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.
Can work flexibly across community locations in London (with some hybrid working available).
You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.
Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill are delighted to be partnering with The Insurance Charity in their search for a Director of Welfare and Grants.
The Insurance Charity supports current and former employees of the insurance sector together with their dependants. Each year they help insurance people across the UK and Ireland who are encountering financial, health, housing, and wellbeing challenges.
Salary: £65,000
Location: Central London (working one day from home)
The charity is entering an exciting period of growth and development fresh from a recent rebrand and the appointment of a new CEO. They’re now looking to appoint their first Director of Welfare & Grants — a passionate, strategic, and people-focused leader to shape and drive their welfare services to the next level.
Key responsibilities include leading and overseeing all aspects of the charity’s welfare and grant services. You will provide strategic oversight of the full operational framework, shaping the beneficiary experience, making impactful recommendations on applications, and empowering the casework team and volunteer visitors to achieve lasting, meaningful outcomes.
You will play a pivotal role in ensuring services remain effective, compassionate, and accessible — evolving with the needs of those the charity support. As a key member of the senior leadership team, you will help shape the charity’s vision and ensure grants and welfare operations align with strategic goals. You will line manage the current team of 3 caseworkers which is expected to grow.
The successful candidate will have at least 5 years’ management experience, with a strong understanding of the UK & Ireland benefits system to ensure charitable support complements statutory support. Significant financial competence is crucial, alongside a background in evaluating and administering grants to individuals in a fair, transparent, and accountable manner.
You must be an analytical problem-solver, who can apply business analysis skills to evaluate, streamline, and simplify complex processes and procedures improving efficiency and accessibility, keeping beneficiaries’ needs at the heart of operations. Outstanding interpersonal skills are crucial - with a proven track record in supporting people in need (e.g., due to health, financial, or mental health challenges) with sensitivity and confidentiality.
If this sounds like you and you’re keen to hear more, please do get in touch with a CV ASAP!
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Director of Operations will play a pivotal role in driving the operational efficiency, financial sustainability, and strategic growth of Well Grounded. This position will lead on programme delivery, financial management, human resources, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably.
The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation. This is a senior leadership role, requiring a strong background in operations, safeguarding, and strategic management within a social enterprise or charity/education setting. The role will include regular travel to our academies currently based in London, Bristol and due to launch in Leeds this year. Travel will be covered.
The client requests no contact from agencies or media sales.
The u3a movement is one of the largest member organisations in the UK with over 400,000 active members. The Third Age Trust is the national charity which supports the 1,000+ u3as. We provide advice, guidance and training to u3as and their committees, to help them have the greatest impact locally. We advocate for a positive approach to later life and promote the benefits that come from membership of the u3a movement.
We have an opportunity to join our London based staff team as our Operations Manager. The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.
The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment.
The client requests no contact from agencies or media sales.
Purpose of the Job
Hammersmith, Fulham, Ealing and Hounslow Mind deliver a range of services for children and young people from 5+. We have two Mental Health Support Teams (MHSTs), and some specialist inclusion, community, creative and partnership work. We are looking for someone to look after and manage our programmes that support inclusion for children, young people and families throughout our boroughs for a one year maternity cover (depending on start date). You will ensure that our specialist inclusion services continue to grow and work to support the development of new inclusion programmes. Children and young people with special educational needs, neurodiversity and disabilities will continue to be the priority for this role, and you will work closely with our existing services to ensure they meet the additional needs of the communities we serve.
Job Summary
The role includes:
- Line management to specialist ASC/LD practitioners; assistant psychologists and music/creative based programme team
- Support the wider team and organisation to ensure all provision is inclusive and meets additional needs
- Develop our SEND and inclusion programme within the MHST, and throughout CYP Services
- Overseeing and developing our trauma-informed approach to work
- Build and hold relationships with the Local Authority (in particular Hammersmith and Fulham), local schools (especially SEND and alternative provision) and communities who may not access mental health services.
- Tailor services to reach young people who may be disengaged from school, have specific additional needs or diagnoses.
- Liaise with commissioners within the NHS and other funders
- Write reports for commissioners and other stakeholders (e.g. monitoring reports, Key Line of Enquiry documents)
- Work closely with the Mental Health Support Teams (schools) service manager and clinical lead
- Ensuring service meets all targets.
- Building on an existing programme and expanding the service to meet additional identified needs
Person specification:
Knowledge & Experience
- At least 3 years’ experience of supporting young people with a variety of needs, including neurodiversity or learning disabilities, ideally within a mental health context
- A related professional qualification and registration (but please consider applying without this qualification if you have extensive experience)
- At least 2 years’ of management experience within a relevant service
- Detailed understanding of the mental health needs of children and young people from a range of under-served communities
- Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation
- Experience in delivering a service within budget and meeting all KPIs and contract requirements.
- An understanding and commitment to trauma-informed practice (ideally with a related qualification)
Skills, Attributes & Qualities
- A passion for supporting and developing staff
- A commitment to improving the lives of young people living in our boroughs through high-quality mental health support, especially those with additional needs, or who are under-served by services
- Skilled in working closely with colleagues (e.g. Clinical Lead/service managers) and clearly sharing roles and responsibilities.
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
- Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.
- Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team
- Good standard of Microsoft Office – Word, Excel and PowerPoint
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year.
Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave.
You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience.
Main responsibilities
Membership recruitment and retention
- Develop and execute strategies for acquiring new members
- Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face
- Cultivate relationships with current members to ensure high retention rates and insightful feedback loops
- Monitor membership trends and adjust recruitment and retention strategies as necessary
- Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)
Customer service and member engagement
- Serve as a key point of contact for all member enquiries, providing an exceptional service
- Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns
- Organise and host events, webinars, and other member engagement activities to foster community
Database and process management
- Maintain an up-to-date and accurate membership database (CRM) and an internal super-user
- Track membership renewals, payments, and communication preferences
- Analyse membership data to identify trends, opportunities for growth, and areas for improvement
- Oversee membership billing, including invoicing, payment tracking, and collection efforts
- Monitor membership revenue and work with the finance team to report on financial performance
- Develop pricing strategies as needed
Reporting and analysis
- Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees
- Use data and feedback to continuously improve the membership offering from BSR
- Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant
Person Specification
- Experience of working in membership or relevant customer-facing role
- Experienced in database management and working with digital collaboration tools
- Strong skills in data analytics, insight and impact measurement
- Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital)
- Strong management skills to direct, support and motivate their staff to perform to high standards
- Excellent organisational skills
- Ability to build effective collaborative partnerships with internal and external stakeholders
- Strong problem-solving skills
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Our values are:
- Celebratory – we celebrate the achievements in rheumatology
- Inclusive – we support everyone in the rheumatology community
- Sustainable – we work to reduce the impact of our activities on the environment
- Leading – we use our profile to drive change and support those working in the specialty
- Collaborative – we always seek to work with others to have a greater impact
To champion the specialty, influencing change and building a thriving community of best practice.
SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people.
We are looking for a Youth Caseworker to work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis, to ensure that they can access their statutory rights and achieve their full potential. The Youth Caseworker will provide holistic casework, advice and practical support to young people aged 14 to 24 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.
We would love to hear from you if you have:
- Substantial experience of working with refugee, asylum seeking, unaccompanied asylum seeking and/or other migrant children and young people in the UK, along with experience of delivering casework, advice and advocacy support.
- Knowlege of the issues faced by refugee, asylum seeking and vulnerable migrant children and young people, and the policy and legistration which affects them.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
Deadline: 9am Monday 26th May
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Controller (Ark and Ventures)
Reports to: Finance Director for Ark and Ventures
Location: Currently operating hybrid working in our West London Office
Contract: Permanent
Pattern: Full Time (standard hours 9am – 5.30pm)
Closing date: 05/05/2025
1st stage interviews: w/c 05/05/2025 (virtual)
2nd stage interviews: w/c 12/05/2025 (in person)
Salary: £60,000 to £75,000 (depending on experience)
About the role:
This is a vital and high-profile role for us and requires a person with strong technical skills and the power of independent thought; meticulous organisational skills and attention to detail; and drive to constantly develop new and improved ways of working. The successful candidate will be a qualified and committed accountant, ready to lead financial control for Ark’s central Finance team.
The Financial Controller will be mainly responsible for ensuring the highest standards of financial control are met across Ark, its subsidiaries and the various external ventures Ark supports. Within this, the role will be responsible for the processing and reporting of financial accounting data for Ark and its related entities, day-to-day cash flow management and compliant statutory returns (including VAT).
The Financial Controller for Ark and Ventures will report into Finance Director for Ark and Ventures. This role is currently operating hybrid working in our West London Office on a permanent basis working full time.
First-round interviews will take place virtually w/c Monday 5th May and second-round interviews will take place in person w/c Monday 12th May.
Key Responsibilities:
- Staff management including training and regular appraisals. The team currently consists of two Finance Officers. Also supporting two business partners.
- Provide up-to-date financial information and technical advice to Ark management and the Venture teams, including cash management.
- Lead the year-end process, including creation of annual accounts for Ark and its related entities (excluding Ark Schools) and overseeing the audits.
- First review of monthly management accounts.
- Take responsibility for the year-end audit and preparation/supervision of draft statutory accounts for the Group and 5 subsidiary entities in accordance with Charities SORP, Companies Act and UK GAAP. Liaise with auditors and ensure timetable and deadlines are met
- Management and oversight of the month-end process to ensure timely period close, including approval of all manual journals posted to the accounting system.
- Review and approval of balance sheets control account reconciliations, including bank reconciliation, petty cash, purchase ledger, staff loans, credit card, and Payroll accounts.
- Responsible for the day-to-day management of the Group’s cash flow and Treasury and preparation of performance reports for the Ark Management Team and Finance and Risk Committee.
- Set-up and maintenance of PS Financials (accounting system) and Concur (invoice and expense system), including maintaining workflows in accordance with the Scheme of Delegation.
- Relationship owner for Lloyds (banker), including set-up of Commercial Banking Online and credit cards in accordance with the Scheme of Delegation. Responsible for maintaining all bank accounts and mandates.
- Responsibility for writing and maintaining finance policies and processes, including the financial Scheme of Delegation, and ensuring these are freely available to all relevant staff.
- Accounts Payable Lead ensuring all suppliers are paid on time. Responsible for processing weekly BACs runs and authorisations in line with the Scheme of Delegation.
- Manage insurance provision for the Ark Group.
Key Requirements:
- Right to work in the UK.
- Professional Accounting Qualification (at least 3-years post-qualification).
- Educated to degree level or equivalent.
- A record of Continuing Professional Development activities.
- Audit experience.
- Hands on experience of producing statutory accounts.
- Experience of VAT, including international and/or construction industry scheme reverse charge, ideally in a charity context.
- Advanced level IT skills and ability to make effective use of standard software packages, e.g., Microsoft Words, Excel, PowerPoint and Outlook.
- Staff management.
- Knowledge of the latest Charities SORP and Companies Act.
- Understanding and/or experience of working across a Group structure with a variety of business activities.
- Exceptional written and oral communication skills, influencing and relationship building skills at multiple levels.
- Self-motivated with excellent time-management skills and the ability to plan, manage and prioritise a varied workload, and to take responsibility for issues through to resolution.
- High attention to detail, proactive, confident, independent thinker and an enthusiastic ‘can do’ attitude.
- Ability to effectively present financial information at the appropriate level.
- Ability to challenge and influence assertively and cooperatively.
Benefits:
- Our hybrid working model aims to offer the best of both worlds, striking the right balance between in-person collaboration and remote working. You will work a minimum of two days per week in our state-of-the-art office in West London allowing you to connect with colleagues, with the flexibility to work remotely, or in the office over the remaining days
- In addition to our current hybrid working arrangements, employees can request to work fully remotely for up to 10 working days a year, whether this be in the UK or abroad
- Our flexitime policy allows you to work your hours around our core hours of 10.00 - 16.00, helping you prioritise your work-life balance and personal commitments
- 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
- Full office closure between Christmas and New Year
- As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to
- Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
- Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests.
About Us:
Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.
Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.
Diversity and Inclusion:
We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.
Safeguarding statement:
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.
Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.
Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Ark works to make sure that all children, regardless of their background, have access to a great education and real choices in life.

The client requests no contact from agencies or media sales.