Recruitment jobs
Are you passionate about User Research?
We are looking for a User Research Officer to join our Continuous Improvement Team in England. This is a 12 month contract opportunity.
We are a friendly, collaborative team that works with funding teams across England, and colleagues from the wider organisation, to support continuous improvement.
We work with people to identify and deliver improvements to our funding programmes, systems, processes, knowledge and skills. We are passionate about continuously learning and improving to maximise our impact for communities across England.
This is an excellent opportunity for a user researcher who is passionate about understanding user experience and influencing change for both customers and colleagues.
Key responsibilities
This role requires a highly motivated person who is able to build excellent working relationships with people and teams across the Fund. The successful candidate will design and lead on a wide range of different types of user research. The types of research may include:
- Understanding and supporting the improvement of our funding programmes, processes and internal grant making system
- Targeted research with minoritised communities to better understand barriers to our funding
- Discovery of user needs to inform a Learning and Development plan
Interview Date: Tuesday 6 May - virtual
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. You can be based anywhere in England to ensure easy access to all of our England offices. Our England offices are based in Birmingham, Exeter, Leeds, London, Manchester and Newcastle.
Essential criteria
- Experience of planning and designing research that is appropriate, inclusive and ethical
- Experience of how to use different research techniques to understand situations or problems
- Strong analytical skills to interpret data and create clear, actionable findings
- Excellent communication skills, with the ability to connect with diverse audiences and present insights effectively
- A values-driven mindset, passionate about the Fund’s mission
- Ability to work flexibly and handle multiple competing priorities within a small team
Desirable criteria
- A good understanding of grant giving/ not for profit sector and the customer facing services needed
- Experience working within a multi-disciplinary team
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
About the role
This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.
With the ongoing worldwide refugee crisis, Refugee Council is needed more than ever. Effectively communicating a positive narrative about refugees and the refugee council, alongside raising funds to invest in our services, advocacy and engagement work has never been more important. The organisation is embarking on an exciting new phase with a new ambitious strategy, a new senior leadership team and a much higher external profile. We are ambitious about growing our supporter base over the next five years, from both online and offline givers. We are also growing our campaigns and communications teams to ensure we have the expertise and resource in place to grow our digital reach and story-telling capabilities.
This is a critical role that will drive digital retention and acquisition activities and leading on our email marketing efforts. You will support the development and delivery of our digital marketing programme, focusing on both the stewardship of existing supporters and the acquisition of new donors. You will also play a key role in managing our email marketing campaigns, ensuring high-quality, personalised communication that drives income and contributes to an excellent supporter experience.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 30 April 2025
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Goodman Masson are delighted to be partnered with the Black Researcher Consortium to recruit for their Chair of the Board.
The Black Researcher Consortium is a newly formed community interest company (C.I.C.), designed, developed and built by people with Black heritage, for people with Black heritage. The Consortium objects are to address the systemic under-representation of Black researchers across educational institutions, research organisations, government, and industry environments in collaboration with Black researchers, Black-led community initiatives and all those bridging the systemic gap, connecting Black researchers.
As the Chair, you will be responsible for overseeing appraisal process for board members and consortium director.
Main Responsibilities Include:
- Lead the Board in ensuring it fulfils its responsibilities for the governance of the Consortium
- Work in partnership with any executive directors
- Carry out an annual appraisal of the Executive Directors
- Chair the Board meetings and Annual General Meeting
- Represent the Consortium at events and on other related boards or working parties
Essentials:
- Prior experience as a Chair
- Ability to adopt an inclusive chairing style
Monthly working pattern: 4 board meetings, 1-2 strategy days, and committee meetings, amounting to 3 days a month.
Salary: £4,680 per annum
Application Process:
To apply for the role please submit an updated CV along with your response (no more than 300 words to each question) to the following questions to Dan Kelner at Goodman Masson:
Video submissions are accepted as answers to these questions as well. Please do try to limit to around a minute long due to file size restrictions, please send these to also.
Questions:
- Culture, community, and collaboration have been key in the background to BRC thus far, can you tell us what actions you have undertaken in any arena that will help us to achieve a welcoming and inclusive panel, committee, or board.
- As a new organisation, the BRC will face numerous strategic challenges including navigating a complex external political environment, but also internal challenges in navigating and defining our own mission. Can you identify some of the challenges you anticipate for us and any experience you have had in addressing challenges in other arenas.
- In addressing the underrepresentation of Black researchers, a big part of the role of Chair will be in representing the Consortium in a public arena which does not always shine a positive light on initiatives like the BRC. Can you tell us about an experience of facing adversity when acting in a professional capacity in a public arena on a highly scrutinised topic?
- Please feel free to add any other comments that you think might be useful in understand what you will contribute to the role of Chair of the Board
Timelines:
- Q&A session on Thursday evening the 30th of April Via Microsoft Teams (contact for an invite)
- Application deadline is 5th of May
- First interviews are on 19th of May
- Second interviews are on 2nd of June
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Do you want to use your skills, knowledge and experience to help change the world? You could be our new Crisis Campaigner.
About the role
The Campaigns and Individuals at Risk Team leads the Campaigning work of the UK section of the Amnesty movement. Working across our strategic human rights priorities we run campaigns designed to change the policies and practices that create and sustain human rights violation
The Campaigner - Crisis will campaign on protecting civilians and defending human rights with a priority focus on the crisis in Israel and the Occupied Palestinian Territory.
This post is covering work in response to rapidly unfolding external events, campaigning to protect all those who's human rights are at risk of violation. The post holder will work with other teams at AIUK to help identify objectives and develop appropriate messages for our political audiences, the public and our supporters. The post holder will also provide general support to the Campaign Manager.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're experienced in large public facing campaigns.
- You've organised events and developed compelling campaigns materials.
- You've engaged in advocacy and worked in coalitions.
- You collaborate and positively contribute to an inclusive culture.
- You can work quickly and deliver great work in a rapidly changing environment
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time). 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares. See more details of our benefits .
Apply for this role
Given the ongoing crisis in IOPT, we will be reviewing applications as they come in and inviting candidates to interview on an ongoing basis. The vacancy may be closed earlier than advertised if a high standard of applications is received. If you wish to be considered for the role, avoid delay in submitting an application.
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. We are a disability confident organisation. More details of inclusion in the AIUK recruitment process can be found .
37 hours per week (5 days out of 7 trading days)
£25,760 per annum
Location: Calverton Bookshop (Brand New Shop)
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.
If you have the skills to build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.
You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.
You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Bookshop Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Wednesday 23rd April 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 9th April onwards.
Interviews will be held on a date to be confirmed.
IN2
Bradford District and Craven Mind (BDC Mind) is a registered charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing mental health problems to manage and work towards recovery and fulfilment. They are instrumental in
*Building community and individual resilience for better mental wellbeing
*Providing early intervention advice and support
*Supporting people in crisis
*Empowering and helping people to recover and sustain improved wellbeing
Eden Brown Charities is delighted to be working in partnership with Bradford District and Craven Mind for an Events and Community lead to join an ambitious fundraising team In Bradford. You will lead on the Charitie's Community and Event's Fundraising in Bradford and the Craven area. You will also be responsible for building long lasting relationships as well as maximising income through impactful fundraising activities.
You will be responsible for working closely with the Head of Income Generation to implement the fundraising strategy and develop an annual calendar of participation events and appeals, working with the wider Community.
About You
You must have had some experience in working in a fundraising position as well as proven experience of delivering income growth in an event and/or community fundraising setting and evidencing progress towards agreed income targets.
You will have a creative and innovative approach to fundraising initiatives and be a real relationship builder.
You must be a car driver. This role is very much based out in the Community with time split between home and the office in Bradford.
As this role has been advertised before, Bradford District and Craven Mind will be interviewing on a rolling basis. Please do get in touch with Laura iliff for more information on 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Hours: 18 Hours or Sessional hours available
Salary: £26,100 FTE - £13,422.86 pro rata (plus allowances)
Location: Nottinghamshire
Candidates must have a Full Clean Drivers License and Access to their own car
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Child Sexual Exploitation (CSE) and Child Sexual Abuse (CSA) domain.
We are currently looking for an experienced counsellor to join our dynamic, ambitious team. In order to be considered for this post you will have to demonstrate that you already have:
Skills
-A non-judgmental approach
-Excellent observation and listening skills.
-Patience, tolerance and understanding.
-An understanding of your own attitudes and responses
-An understanding of confidentiality issues
Knowledge
-Delivering a range of therapeutic and evidenced based interventions with children and young people.
-Knowledge and understanding of the diverse range of needs of children and young people who have been sexually exploited or abused
-Engaging with and supporting parents/carers
-Relevant childcare and welfare legislation
-Safeguarding and child protection procedures
-Casework related consultation with other professionals
Experience
Relevant experience in working with children and young people in a counselling role both face to face and online.
Relevant experience of delivering therapeutic groupwork to young people.
Qualifications
Relevant counselling qualification at Diploma level or above such as Diploma in Counselling or Psychotherapy and be registered with BACP, UKCP or other suitable profession registered with HCPC.
Candidates must be trained in pre-trial therapy or be willing to undertake training.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The closing date for applications is midnight on Wednesday 23rd April 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Tuesday 15th April onwards.
Interview dates: Monday 28th April & Wednesday 30th April 2025.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
IN1
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to lead Tearfund’s Partnerships team at a time of bold ambition and global impact. With a vision to grow high-value income significantly in the years ahead, Tearfund is seeking an inspiring, strategic, and spiritually grounded leader to step into this pivotal role.
Tearfund is a Christian charity that partners with local churches and organisations in over 50 countries to tackle poverty and injustice. Their mission is clear: to see people freed from poverty, living transformed lives, and fulfilling their God-given potential. With over 50 years of experience, Tearfund responds to disasters, empowers communities, and challenges unjust systems – all through the local church.
As Director of Partnerships, you will lead a team of over 20 passionate fundraisers located across the UK and internationally. You’ll oversee relationships with high-value individuals, trusts, and foundations – both in the UK and globally – with an ambitious aim to drive unrestricted and restricted income to new heights. This is a role where your leadership will directly impact lives around the world.
We’re looking for a senior leader with proven success in high-value donor engagement, someone who thrives on building cross-cultural partnerships and managing complex, high-stakes fundraising strategies. You’ll bring deep expertise in strategic planning, a strong Christian faith, and a heart for relational fundraising that is as meaningful as it is measurable.
You’ll be responsible for guiding strategy, nurturing key external relationships, and fostering a team culture of excellence, growth, and spiritual depth. This is more than just a fundraising leadership role – it’s a ministry that calls for courage, compassion, and conviction.
For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and a supporting statement outlining how you meet the requirements of the role – including the genuine occupational requirement to be a practising Christian.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*Due to the nature of the work, there is an Occupational Requirement that the postholder is a practising Christian under the Equality Act 2010, Part 1, Schedule 9.
Location: Hybrid – remote with occasional in-person days at a UK Tearfund office
Closing date: Monday 28 April 2025
Interviews with Charisma: Must be completed by 3 May 2025
First stage interviews with Tearfund: 13, 14 or 15 May (online)
Final interviews: 21 May 2025 (in person)
We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us.
To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding.
As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets.
Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights.
Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.
What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic health charity to find their next Supporter Engagement Officer.
The charity offers a flexible working environment, with hybrid working 3x per week from their office in North London.
As a Supporter Engagement Officer, you will be able to proactively engage, build relationships and provide high levels of stewardship to a variety of supporters. You will be responsible for day-to-day engagement with a large portfolio of supporters, as well as thanking and engaging with new individual supporters and fundraisers as they are introduced to the charity. You will play a key role in engaging and working collaboratively with internal and external stakeholders and, with support, you will manage and develop the Individual Giving pipeline. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme
Key Responsibilities:
• Play an active role in ensuring we provide first-class supporter care to individual donors and fundraisers – in person, on the phone, via email and social media.
• Ensure that supporters receive timely and relevant thank you messaging, correspondence and updates about the work of the charity.
• Supply supporters with fundraising materials and promotional collateral as and when required.
• Use the database effectively to ensure that supporters are correctly engaged with and thanked for their support.
• Work with the Senior Head of Community and Supporter Engagement & Partnerships to develop a rigorous approach to insights that support the development of the fundraising programme.
• Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.
• Develop data systems that are fully integrated and allow us to robustly develop stand out supporter led journeys and engagement programmes.
Person Specification:
• Experience of Supporter Care or Individual giving fundraising, or else transferable skills from another sector.
• Experience of day-to-day management of a supporter/customer database.
• Experience and understanding of social media.
• Experience of establishing and managing effective external relationships.
• Dedicated to maintaining regular communication with supporters/customers to facilitate the development of long-term relationships.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Location: Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool
Contract: Maternity cover contract, fixed-term to 17 April 2026 (or to the return of the substantive postholder, whichever is sooner)
Do you want to work with multiple award-winning charity, FoodCycle? If you love good food and great conversation, then this is the role for you!
We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.
As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our Community Meal Projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our Community Meals, and will give extra support to our projects as and when required.
This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending Projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.
There will be frequent travel to our projects in the North East, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 23rd April
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: Lambeth, London
Salary: £37,635 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.
In this role you will provide line management and support to staff who work with and help women and their children who experienced domestic abuse and are staying living in our refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Closing Date: 09:00am 6 May 2025
Interview Date: 14 and 15 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Officer (Website) at The Royal Marsden Cancer Charity
Full Time, Permanent
Location: Chelsea, London UK with occasional travel to Sutton.
Hybrid Working: 40% of time in Chelsea/Sutton office, London UK
£28-32k DOE
What we offer:
- Hybrid working between home and Chelsea, London with occasional travel to Sutton.
- 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives
Looking for a meaningful career in digital?
The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.
About the role:
The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.
As Digital Officer you'll work closely with Marketing and digital colleagues, as well as fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.
It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site and ongoing roadmap.
Responsibilities include, but are not limited to:
- Support day-to-day management and improvement of the website. Includes content updates to ensure information is correct and up-to-date, and editing pages as needed across the site, following digital best practice.
- Support with the blog content calendar and blog content creation. Writing, building, publishing and optimising digital content, then measuring performance using tools like GA4 and Hotjar.
- Embedding and promoting digital best practice. Ensuring new content developed follows digital, SEO and UX best practices and supporting colleagues within the charity to understand and deliver the best digital experience across key campaigns by providing advice, recommendations and feedback.
- Supporting the wider Digital Team in delivering a training programme across the organisation, which will embed our new content creation process and build digital skills across the organisation.
To be successful in your application you'll need:
- Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
- Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
- Excellent copywriting, editorial and proofreading skills.
- Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
- Ability to communicate, work collaboratively and build good working relationships.
- Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.
The following are beneficial to your application but not essential:
- Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
- Experience in a similar role within a complex organisation, charity or health/science organisation.
- Experience of working with contractors, agencies and freelancers.
- Previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.
If this sounds like you, we’d love to hear from you!
How to Apply:
Please click 'Apply' and submit your CV and cover letter.
- Deadline for applications is 28th April.
- Interviews will take place from 28th April to 8th May.
- Role starts from 1st July.
The client requests no contact from agencies or media sales.
Services Manager (Care Advice & Wellbeing Support)
Our client is looking for an inspirational leader with the skill, energy, and enthusiasm to manage members of their Services Team delivering care advice and wellbeing support for care-experienced children and young people across England.
The Services Manager (Care Advice & Wellbeing Support) will lead development of their Care Advice Service supporting care-experienced children and young people to access their rights and experience increased wellbeing as they navigate care. The Care Advice Service currently includes a Care Advice Line, rights and entitlements workshops, care advice surgeries and online resources. They plan to increase their reach by scaling parts of the service - including via partnerships, digital approaches to delivering advice and support, and volunteer work placements) - and targeted delivery in specific regions.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and cannot be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV but it will only be considered if you score well as part of the anonymous review.
To apply for this role, you will need to:
- Provide them with a copy of your CV;
- Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).
If you have any reasonable adjustments, you would like them to consider for this recruitment process please advise them below.
If you would like an informal chat before applying, please contact them and they will arrange a convenient time.
Please also tell them if there are any reasonable adjustments, they can make to assist you in your application.
The deadline for applications to be received is 28th April @ 11.59pm.
Interview details:
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at their location in Central London. If access to technology/WiFi is difficult for you, please contact them so they can assist in making suitable arrangements.
Become also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
- Young people’s panel: 13th May 2025
- Staff panel: 14th May 2025
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates based outside of the UK.
They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
REF-220 748
The charity for children in care and young care leavers.