Recovery worker jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Betknowmore UK
Our Vision
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling harms. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
How we started
Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website.
Role Overview
We’re looking for an enthusiastic and skilled Trainer to join our Bet You Can Help Now team. You will deliver engaging, interactive workshops across a range of organisations, both in person and online. Working alongside our Experts by Experience (EbEs), you’ll ensure our sessions are insightful, impactful, and supportive.
This role is home-based, but you’ll need to be prepared for regular travel across the UK, including occasional overnight stays, to deliver our workshops effectively.
Reporting to the Head of Training, you’ll play a crucial role in maintaining the high standards and reputation of our programme, ensuring each training session meets the diverse needs of learners and our organisational goals.
The Disclosure & Barring Service (DBS) -Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Key responsibilities and accountabilities
- Deliver engaging and interactive training workshops to a range of organisations, both online and in-person.
- Facilitate and support the involvement of our Experts by Experience (EbEs) in selected training sessions.
- Provide wellbeing check-ins and follow-up support to EbEs, as part of our workshop process.
- Maintain our high standards and positive relationships associated with the programme.
- Adapt training content for specific audiences while staying true to the core curriculum.
- Support learners throughout the training programme, tailoring your delivery style to their needs.
- Ensure accurate data capture relating to learner attendance and engagement.
- Maintain all records in line with GDPR and data protection requirements.
- Communicate professionally and courteously with Betknowmore UK colleagues, partners, and customers.
- Assist with capturing engagement and recording KPIs for reporting to funders and partners.
- Promote and coordinate the signing of our Workplace Charter at training sessions.
- Adhere to Betknowmore UK’s policies and procedures at all times.
- Demonstrate a commitment to diversity, inclusivity, and equal opportunities.
- Engage fully in team meetings, training, and CPD opportunities.
Key Requirements
Essential:
- Willingness and ability to travel regularly across the UK, including overnight stays, to deliver face-to-face workshops and represent the organisation professionally.
- Adapt training materials for specific audiences while maintaining fidelity to the programme’s core curriculum.
- Strong communication, interpersonal, and presentation skills.
- Commitment to promoting equality, diversity, and inclusion in all aspects of work.
- Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.
- Attend all training as required as part of induction and any ongoing CPD.
Desirable:
- Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
- Knowledge of safeguarding policies and procedures.
- Adhere to Betknowmore UK’s policies and procedures.
- Be a good team worker, demonstrating enthusiasm and commitment to the organisation, our team and our partners.
- Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
The Living Well Team:
The Bury Living Well Service is formed from an alliance of mental health services in the Bury area. The staff team is made up of staff from different backgrounds from Pennine Care Foundation Trust, Bury Involvement Group, the Creative Living Centre, and Early Break, and includes both clinical and non-clinical staff who employ a multi-disciplinary team approach to supporting individuals with significant mental health challenges in the community.
Job Summary:
You will form part of the Voluntary, Community, and Social Enterprise (VCSE) provision within the Bury Living Well Model as a member of the Creative Living Centre (CLC) Service Delivery Team. The Link Worker is responsible for case loading adults experiencing mental and emotional distress, offering person-centred and trauma informed support in the community both face to face and via telephone. Ensuring that service users are provided with both initial and ongoing support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care. You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by the Living Well VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. This is a new post and there will be an opportunity to help shape and evolve it.
What you can expect in return
The role is 35 hours per week and will have a base in Bury but expected to travel across the Bury area in community settings.
Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK
Please send a CV and cover letter demonstrating how you meet the criteria on the job description and person specification. The closing date for applications is 29th April 2025. Interviews will be held on the 1st May 2025.
The client requests no contact from agencies or media sales.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
An exciting opportunity has arisen to join CGL Newham Rise children and young people’s team, this role includes delivering targeted interventions to young people around drug and alcohol awareness, education and prevention. You will hold a caseload of young people and support them on a one-to-one basis through our different treatment pathways. You will run and plan our group work programmes and support young people through our treatment pathways, aswell as interact with partner agencies to ensure young people accessing the service can improve and change their lives. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.
Where: This role will be based across the borough of Newham
Hours: 37.5 per week (full time)
Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time)
Allowance: Inner London Weighting of £4,133.14 (based on full time hours, pro rata for part time)
Responsibilities
About the role:
- Supporting young people from point of entry into the service and through their treatment journey
- You will lead on supporting young people who require specialist substance use interventions who are also open to the Newham youth justice service.
- Providing screening, assessment, psychosocial interventions, integrated care planning, post treatment support, including transfer of care
- Identifying and responding effectively to potential safeguarding issues
- Reducing drug and alcohol related harm to young people and the wider community
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
- Working flexibly across sites where required
About you:
- Experience of working with young people and knowledge of the issues they face
- Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
- Have an excellent understanding of drug and alcohol issues and experience of working within a related field
- Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
- An accomplished communicator, both verbal and written with a high degree of personal IT competency
- Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
- Have excellent team working and interpersonal skills, maintaining a highly cooperative
- approach to supporting colleagues in delivering service objectives
What we will give to you:
-
25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Make a Real Impact with Change Grow Live. Apply Today!
**please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Interview Date
1/5/2025
Closing Date
23/4/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
An exciting opportunity has arisen within our service for the role of a Children and Families Worker to join our dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use.
The role will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.
We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives.
Where: Havering
Full Time Hours: 37.5 per week
Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part time hours)
Allowance: £2,195.72 Outer London Weighting (paid pro rata)
Contract Type: 12 months fixed term until 31st of March 2026
Interview Date 25/4/2025
Closing Date 21/4/2025
About the role:
- To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
- Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
- Identifying and responding effectively to potential safeguarding issues.
- Reducing drug and alcohol related harm to young people and the wider community.
- Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
- Working flexibly across sites where required
About you:
- Experience of working with young people and knowledge of the issues they face
- Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
- Have an excellent understanding of drug and alcohol issues and experience of working within a related field
- Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
- An accomplished communicator, both verbal and written with a high degree of personal IT competency
- Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
- Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people in difficult situations?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience whilst being supported to manage their lives and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Café Support Worker
Reference: 276
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: From £24,024 Per Annum FTE (pro rata for part time hours)
Hours: Full time (37.5 hours) - Will consider part-time of 30hrs or 22.5hrs.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30, a part-time pattern will be working 3 or 4 out of 7-day rota.
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 30th April 2025
Interviews to be held week of 12th May 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Hospital Liaison Worker
Location: Sheffield
Salary: £24,020 - £30,790 per annum
Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
Using a caring, compassionate and trauma informed approach you will be engaging with individuals who have been admitted to hospital and have a substance use support need. You will deliver a range of interventions including advice, harm reduction and structured psycho-social interventions. You will work closely alongside colleagues within the hospital to ensure that appropriate support is offered to all those in need.
The post will work within the Likewise alcohol and other drug service to establish a high quality hospital liaison service for patients; ensuring and providing appropriate assessments, interventions and co-developing multi-agency discharge plans and pathways to reduce relapse and hospital readmission.
Based within the local hospitals, the post will ensure effective communication with relevant hospital departments (e.g. Mental Health, Hepatology & Gastroenterology, A&E, Maternity) and externally with Together and other community services (e.g. GPs, outreach, housing and community justice services).
The post will provide advice, guidance and training to healthcare professionals in recognition, treatment & management of alcohol and other drug related problems, including the delivery of brief interventions.
As a Hospital Liaison Worker, you will be responsible for:
- Attending hospital ward rounds and maintaining good communication with hospital staff.
- Responding to hospital liaison referrals from within the hospital.
- Delivering interventions to clients face-to-face and over the phone.
- Working autonomously to manage a caseload of their service users, including delivering a range of psychosocial interventions.
- Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community
Skills and Qualifications
- A knowledge and understanding of substance misuse and recovery
- Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
- An understanding of safeguarding
- Excellent communication, organisation and time management skills
- The ability to work well in a team environment alongside a range of people and organisations
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family-friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Job Type: Full time, 35 hours per week
Contract Type: Fixed Term Contract
Salary: £32,419.90 per annum
The Community Connector will support people with serious mental illness (SMI) to achieve better health and wellbeing, increase independence and reduce reliance on services.
Key to this role is person-centred support and building trusted relationships. The Community Connector will connect people to a broad range of services and interventions in their local area, supporting and empowering people to access opportunities and take positive steps to improve their mental health recovery goals.
The Community Connector will support people through:
• One-to-one-person centred support focussing on what matters to the individual
• Addressing the social determinants of health, such as education, employability and social welfare advice.
• Opportunities to build social connections within their local communities, fostering engagement in fun and meaningful activities.
• Emotional support to build resilience and confidence.
• Guidance on navigating and accessing wider support services.
The Community Connector will be embedded in the Bromley by Bow Centre’s Social Prescribing service, utilising their experience and support. It will work with a wider team of voluntary sector, primary care and secondary care staff in the Neighbourhood Mental Health Team (NMHT).
The role is funded by NHS East London Foundation Trust (ELFT) and managed by the Bromley by Bow Centre. There are a team of Community Connectors as part of a wider transformation programme in East London to redesign community mental health care for adults with serious mental illness in Tower Hamlets, Hackney and Newham.
You may also have experience in the following: Support Worker, Charity, Charities, Senior Support Worker, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Mental health support, Care Worker, Community Support Worker, Vulnerable People, Learning Disabilities, Not for Profit, NFP, etc.
REF-221 007
An exciting opportunity to join a new project at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Smoking Cessation Service Design Project Worker
Hours: 37.5 Hours per week, Monday – Friday
Contract: Fixed Term Contract to 31st March 2026
Salary: £28,071.00 per annum
NJC Salary Scale Point: 18 (April 2024)
Location: Based in our Cambridge office with travel across South and East Cambridgeshire, and with an option for hybrid working.
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Role and the Project
We are seeking a motivated and enthusiastic individual who can focus on innovative approaches to supporting people to achieve their goals around a healthier lifestyle. Using the strengths-based Mind Service Design Toolkit, this post will co-produce and co-design with stakeholders to develop insight into models of support that will result in healthier, smoke free lifestyles.
This service is aligned to smoking cessation principles as outlined by the National Centre for Smoking Cessation and Training (NCSNT).
You should be passionate about promoting positive mental health, have excellent verbal and communication skills along with the confidence to promote Smoking Cessation messages, and the service internally and externally.
Closing date: 22nd April 2025
Interviews: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
No agencies please.
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in Manchester.
Position: Mental Health and Wellbeing Manager
Salary: £14,952 Per Annum (Pro Rata for 15 hours/week) Plus Pension and Other Benefits / £37,380 FTE
Location: Manchester
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing Date: 27th April 2025
About the Role
As Mental Health and Wellbeing Manager you will help promote positive mental health coping strategies and the overall wellbeing of clients through various practices that ultimately empower people to take control of their own mental health and wellbeing.
You will take the lead on developing creative and innovative initiatives that contribute to positive mental health outcomes and personal wellbeing in every aspect of your work. These initiatives will be based on the Endeavour principle of co-production where we will take an asset-based approach focussing on what is strong in people and the spaces and communities we operate in.
Key responsibilities include:
· Developing resources, workshops and reflective practice training for clients, staff and volunteers
· Supporting teams to navigate mental health services and improve client advocacy
· Building psychologically informed environments (PIEs) across Depaul spaces
· Promoting trauma-informed and ACT-based approaches
· Collaborating with local mental health organisations and national teams to standardise best practice
· Delivering training programmes and managing related budgets
· Ensuring safeguarding and quality standards are upheld
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
· Experience and demonstrable understanding of challenges faced by people facing homelessness, and in particular of issues facing people with mental health challenges
· Working knowledge of mental health policy, services and community resources
· Strong facilitation and training skills (e.g. TIP, ACT, WRAP, ASIST)
· A degree in a relevant field or equivalent experience
· A collaborative, proactive mindset and strong relationship-building skills
· Understanding of safeguarding practices and budget management
· Commitment to equality, inclusion, and professional boundaries
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Commitment to continued professional development with internal mentoring.
· Flexible working model for suitable roles.
· Supportive flexitime and toil arrangements.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Financial wellbeing offering interest free loans and advances
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Cycle to Work scheme and interest-free season ticket loans.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· International Accident Cover – accidental death, permanent disability
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Hospital Link Worker
Reference Number: 255
Salary scale: £23,800 - £24,500 per annum FTE, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 22.5 Hours per week (Over a 7 day rota, 8am – 8pm)
Main base: Mental Health Urgent Care Centre, Lister Hospital, Stevenage
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.
The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.
The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Monday 21st April at 5pm.
Interviews will be held on Thursday 24th April at the Mental Health Urgent Care Centre, Lister Hospital.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SOUTHAMPTON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 7/5/2025 AT 10AM
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is based in a safe house in the Southampton area.
About the job
Due to a restructure, we are seeking a confident and experienced Modern Slavery Case Worker with a wide range of skills and importantly, a ‘can do’ approach.
As the Modern Slavery Case Worker, you will work as a member of a close and supportive team providing a safe environment for vulnerable female adults and their dependents up to the age of 1 from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.
You will be expected to line manage Case Worker Assistants and bank staff. Additionally, you will be allocated a caseload of up to 5 service users to support.
This role is mainly Monday to Friday, with occasional evening and weekend shifts. You will be required to be part of an on-call rota and able to get to and from the project if it is necessary to attend the project whilst on-call.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.
Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable. Please also note that there is a substantial amount of administrative work involved in this role.
Closing Date: Wednesday, 7 May 2025 at 10:00am
Interview Date: Monday, 12 May 2025
This role is subject to a satisfactory Enhanced Disclosure & Barring Service checks.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse and Housing Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.
She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.
She will be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse. She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery.
She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally.
This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies.
.MAIN DUTIES
· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse.
· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives.
· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project.
· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing.
· To provide a multi-agency approach to support and wellbeing for clients.
· To provide non-judgemental, one to one emotional and practical support to clients accessing the service.
· To provide advice and guidance on the full range of services, options and legal remedies open to them.
· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate.
· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction.
· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met
· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property.
OUTREACH DUTIES
· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse.
· To provide emotional support and, where necessary, signpost to appropriate counselling provisions.
· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies.
· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary.
· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project.
· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents.
· To attend court with the client where required.
· To promote the work of the project through training, presentations and representation at meetings.
· To assist with the setting up and maintaining of local support networks.
· To assist with the delivery of client support groups where appropriate.
GENERAL
- Manage a caseload of appropriate to the number of hours worked.
- Maintain, update and keep accurate and factual case records.
- Follow procedures and protocols with other services so that the safety of the service user is kept central to any process.
- Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols.
- Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS.
- Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of Housing issues and supporting adults with Housing queries.
Experience of or the ability to work with challenging individuals or situations.
Experience of supporting clients in any form.
Has an understanding of the issues facing domestic abuse victims.
Experience of working with vulnerable clients.
Experience of multi-agency working.
Experience of and an understanding of Safeguarding practice.
Desirable
Confident presenter.
Ability to write and deliver workshops to groups of adults.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Knowledge of working in the third sector.
Ability to manage a crisis situation and remain calm and in control.
The ability to use initiative and be self directed in their work.
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work of Pathway Project.
Please complete the application form and attach a CV along with a covering letter.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis House Support Worker
Reference number: 270
Responsible to: Crisis House Coordinator
Working base: Crisis House – Hemel Hempstead
Working hours: Full time (37.5 hours). The service rota covers 24/7 hour service, 365 days a year and includes night shifts.
Contract: Permanent
Salary: £23,500 rising to £25,000 per annum
About the Service
Hertfordshire Mind Network’s Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing Mental health Crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and a 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Our services are needed now more than ever!
About the role
As a Crisis House Support Worker, you will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.
Purpose of Post
To be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision.
Key Responsibilities
- To provide emotional support and work towards developing, flexible and realistic crisis/person-centred plans with Service Users.
- To work within agreed guidelines with and for Service Users, whilst being guided and supported by Senior Staff (as well as the Leadership team) in regard to documents/plans such as: Assessments of Need, Risk, Crisis support plans and Review forms.
- To draw upon one’s own lived experience (If applicable) as appropriate, as to promote the delivery of person-centred support.
- To provide immediate and appropriate advice and information to clients as to support with crisis prevention.
- To liaise with Nightlight management and external services such as: police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental health Services, etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Arranging transport for service users to facilitate access to services as needed.
- Support clients with activities of daily living as required.
- Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
Closing date for applications is 25th April 2025.
Interviews to be held week of 7th May
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join the team in South Warwickshire, including Rugby. We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11267 Stroke Support Coordinator
Location: Home-based South Warwickshire, including Rugby. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £27,435 per annum
Contract: This is a fixed-term contract until 31 March 2026. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: Week commencing the 12 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change? We might have the role for you!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £36,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and equivalent) looking for that next step!
In this post, you will lead your service which provides support to residents who have multiple needs which can include mental health, substance use, homelessness, and/or offending backgrounds! We support them in providing support to overcome personal challenges, to help them achieve their personal goals and milestones! You will provide leadership to your team to deliver the support our residents need, and be all rounded in your approach to achieve service KPI's which may include supporting with resident challenges directly. You will motivate your team to achieve positive outcomes, providing advice, guidance and leadership to enable them to feel empowered within their roles.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.
- Support a team who directly support individuals in their recovery journey
- Helping people learn new skills and build confidence
- Working closely with other teams and organisations to ensure the right support is provided
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We need a Service Manager who:
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Can drive the service forward and implement improvements
- Is confident in managing complex situations and making decisions
- Takes ownership of their work and leads with confidence
- Can work at pace, use their initiative, make decisions, and be proactive in their approach
- Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position
- Has alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.