Records Manager Jobs
Evening / Night Assistant Domestic Abuse Support Worker
Ellesmere Port
Perm
£18,293 + £50 per sleep allowance
Part time - 20.5 hours per week on rota basis
Our client
Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.
We are currently recruiting for an Evening / Night Assistant Domestic Abuse Support Worker to join the team on a permanent basis following the successful acquisition of a new Refuge service in Ellesmere Port. This is part time role, working 20.5 hours per week on a rota basis.
The role
- To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
- Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
- Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
- To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
- To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
- To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Ellesmere Port DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
- Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
- To work in-line with the project's budget, adhering to financial policies and procedures.
- To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
- To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
- Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
- Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
- To actively promote the service and the organisation.
- To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.
The candidate
- Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
- An extensive understanding of individuals and families who have or are experiencing domestic abuse.
- Knowledge of working as part of a team, working on own initiative and managing time effectively.
- Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
- Knowledge of providing support on agreed outcomes of assessment support plans.
- Knowledge of assessing and implementing risk assessments, including DASH Ric.
- Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
- Knowledge of welfare benefits and relative legislation.
- Knowledge of health and safety and lone working.
Benefits
- Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
- Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
- Bike to work scheme
- Salary sacrifice tech scheme including all products from Currys.
- Christmas saving scheme - save January - November.
As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for the role of Evening / Night Assistant Domestic Abuse Support Worker.
If you feel you meet the above criteria and are looking for a new opportunity, please apply today!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Role Purpose
The main purposes of the Head of Curriculum and Growth role are:
- Overseeing the design and maintenance of consistently high-quality workshops and resources (Tender’s curriculum) across all programmes, incorporating drama and the arts and appropriate subject matter expertise
- Developing a strategic plan for expanding Tender’s reach and impact, and working in collaboration with the Director of Services to execute expansion plans
- Overseeing the recruitment, training and ongoing development and management of Tender’s freelance workshop facilitators
Main Responsibilities and Duties
Curriculum and quality assurance
- Overseeing the development and introduction of all new content in Tender’s curriculum, working in collaboration with internal and external stakeholders to ensure secondary research, beneficiary need, subject matter expertise and beneficiary voice (in particular, youth voice) is appropriately incorporated and content is evidence-based
- Developing, reviewing, updating and implementing Tender’s quality assurance framework to ensure Tender’s curriculum remains of a consistently high quality
- Overseeing the regular review of existing curriculum to ensure content remains internally consistent across Tender, up to date and incorporates new information and best practice teaching methods
- Working in collaboration with the Research & Impact Manager, ensuring relevant primary and secondary research and learnings from Tender’s programmes are incorporated into Tender’s curriculum to maximise the impact of Tender’s programmes
- Championing excellence in the design and delivery of Tender’s curriculum across the organisation, including building strong relationships with other Heads of Departments and Programme Managers
Workshop leader oversight
- Working in collaboration with the Head of Schools & Youth Settings and Head of Adult Services, identifying gaps in workshop leader pools and overseeing the timely recruitment of a sufficient number of workshop leaders across all regions to deliver all planned projects
- Developing and implementing a consistent and robust workshop leader induction plan for all new facilitators
- Developing and implementing an ongoing training and development plan for workshop leaders to ensure consistently high quality and current standards of delivery to all beneficiary groups, and ensuring any gaps in existing skills and knowledge are addressed
- Working in collaboration with the Director of Services, Head of Schools and Youth Settings and Head of Adult Services, develop and implement processes to monitor workshop leader performance
- Overseeing the provision of wellbeing support for workshop leaders, including regular check-ins and gathering formal and informal feedback
Growth
- Researching and identifying potential geographic areas and target populations for expanding Tender’s reach and impact in a planned and targeted manner
- Working in collaboration with the Research & Impact Manager, assessing the need for, and potential impact of, Tender’s work in new geographic areas or with new target populations
- Working in collaboration with the Development team, identifying and developing new partnerships, collaborations and funding opportunities to ensure any growth can be properly resourced and sustained
- Developing and supporting the Director of Services to execute a strategic plan for expanding Tender’s work to new geographic regions and to new target populations in 2024-26
Administration
- Supporting the SLT in effective risk management by proactively and regularly identifying potential risks and recommending mitigating actions to the Director of Services
- Completing all mandatory training, and proactively seeking opportunities for ongoing professional development
- Following all Tender policies and procedures, including safeguarding, data protection and equal opportunities
- Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation
Individual Giving Fundraiser
We’re looking for someone whose communication and project skills will make a difference. Dougie Mac is not just seeking an Individual Giving Fundraiser – we are inviting a compassionate advocate to join our hospice mission.
Some of what you’ll do:
Lead on Individual Giving projects: Plan, deliver and manage effective initiatives such as our flagship Light Up A Life donation campaign, our Regular Giving programme and seasonal donation asks, maximising donations and donor retention.
Forge meaningful supporter relationships: Working closely with our Marketing Team, you will create compelling communications and materials to show local people the impact they can make by supporting Dougie Mac.
Maximise Gift Aid opportunities: Lead our efforts on maximising and promoting our Gift Aid scheme. Dougie Mac currently claims over £170k of Gift Aid every year!
Provide an excellent donor experience: Help to serve supporters who visit or contact our Fundraising Hub to make fundraising enquiries or to pay in their donations. Showing compassion, gratitude and keeping them well informed.
Qualities we value:
Excellence: Striving for excellence in everything you do, with a strong attention to detail.
Great communicator: Whether it’s face-to-face or producing compelling written communications, you’re confident, compassionate and creative.
Networking: Connecting with supporters and internal colleagues, you know how to build quality, meaningful relationships to benefit the hospice.
Strategic Thinker: You see the big picture and know how to align fundraising with our hospice mission.
Results Driven: Capable of seeing a project through from start to finish with the end goal of success and year on year growth always in mind.
In return, what you’ll get:
Meaningful impact: Your work directly impacts children, young adults, adults and the families we support.
Supportive Team: You will be part of a bigger Income Generation Team with this job being responsible for around £300k income and growing. Our Community Fundraising Team work closely together with a focus on delivering an exceptional supporter journey. We are a team of 4 staff and regular volunteers. Joining this team would take our headcount to 5. You will work a minimum of one day a week on our Fundraising Hub and will share an office with another Income Generation fundraiser for the remaining time.
Salary: £23,100k - £26k depending on experience/ qualifications with a clear progression plan and opportunities for study. Full time is 37.5 hours. Standard hours of work are 9am – 5pm across 6 days, Monday-Saturday. Saturday working will be on a 5 week rota basis working on our Fundraising Hub. Flexible working considered.
Variety: No 2 days are ever the same, once 1 campaign is complete it’s onto the next and your time working on the Fundraising Hub will give an abundance of supporter interaction and variety.
Our vision…to be admired as a centre of excellence for palliative and end of life care.
![CHAIRTY_JOB_VISUALS_2024-02.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/chairty_job_visuals_2024_02_2024_07_29_02_02_37_pm.png)
We are looking for Call Agents to join our busy Contact Centre team. You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers. From that information you will create a well written report which will be forwarded to various law enforcement agencies and other stakeholders for further development. In return you will receive a competitive salary of £24,145.00 per annum.
At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form.
Crimestoppers is a charity which gives people the power to speak up about crime targeting them, their communities and the most vulnerable people in society. Our reporting line and website gives the public the confidence and ability to pass on vital information in total anonymity. Every day approximately 1,800 people contact us about crimes including knives, drugs, child exploitation and fraud.
Our charity gives people the power to speak up and stop crime, 100% anonymous. Always.
Benefits of becoming our Call Agent:
- Potential increment of £1,200 per annum after 2 years’ service
- Life insurance
- Free parking
- Excellent transport links
- Cycle to work scheme
- Employee discount scheme
About the role:
To ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller’s identity.
Key responsibilities of our Call Agent:
- Record information from members of the public via the telephone or other relevant medium. Question the source where possible to ensure best information is received.
- Input the sanitised information onto the database before forwarding to the appropriate Intelligence unit or external agency, ensuring information complies with data protection and disclosure requirements.
- In the event of the Contact Centre receiving information regarded as time critical or a threat to life, contact Police Control rooms/Major Incident Rooms and have information noted/actioned for appropriate response.
What we're looking for in our Call Agent:
- Enables staff/others to perform well and to develop
- Collaborates with and supports others to produce better results
- Develops effective relationships with callers, service users. Stakeholders, partners and colleagues
- Understands Crimestoppers purpose and goals and their relevance to own role
- Assesses the extent and scope of a problem or issue and decides what action to take
- Does what needs to be done to get the right outcome at the right time
- Provides a positive influence and demonstrates integrity
- Uses a range of methods to present a professional image of self and Crimestoppers
- Takes responsibility for self development and be accountable for own actions
To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required.
Closing date: Thursday 12th September 2024 – 12:00pm
Interview date(s): Friday 20th and Monday 23rd September 2024
Start Date: Monday 7th October 2024
No agencies please.
Reg.Charity 1108687
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
- To provide high quality, specialist support to children who have lived in a domestically abusive family.
- Enabling young people to access statutory and other services where appropriate.
- Managing a caseload and working proactively to support young people and their families.
- To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
- Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
- Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
- Undertake risk assessments and implement robust safety management plans.
- Give practical and emotional support to children affected by domestic abuse.
- Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
- Work with your team and manager to develop early intervention resources.
- Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Evening / Night Assistant Domestic Abuse Worker
Rochdale
Perm
£10,347 + £50 per sleep allowance
Part time - 16.33 hours per week on a 3-week rolling rota
Our client
Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.
We are currently recruiting for 3 Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3-week rolling rota.
The role
- To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
- Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
- Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
- To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
- To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
- To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
- Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
- To work in-line with the project's budget, adhering to financial policies and procedures.
- To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
- To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
- Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
- Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
- To actively promote the service and the organisation.
- To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.
The candidate
- Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
- An extensive understanding of individuals and families who have or are experiencing domestic abuse.
- Knowledge of working as part of a team, working on own initiative and managing time effectively.
- Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
- Knowledge of providing support on agreed outcomes of assessment support plans.
- Knowledge of assessing and implementing risk assessments, including DASH Ric.
- Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
- Knowledge of welfare benefits and relative legislation.
- Knowledge of health and safety and lone working.
Benefits
- Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
- Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
- Bike to work scheme
- Salary sacrifice tech scheme including all products from Currys.
- Christmas saving scheme - save January - November.
As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for this role of Evening / Night Assistant Domestic Abuse Worker.
If you feel you meet the above criteria and are ready for a new opportunity, please apply today!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Salary: £28,216 pa for experienced adviser.
£23,500 for trainee (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
For an informal discussion about the roles call Jelena Dukic
For an application pack visit our website and click on Vacancies
Closing date for applications: Tuesday,10/09/2024 at 5pm
Interviews: Monday, 16/09/2024
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
Prospectus is delighted to be supporting Black Thrive as they look to appoint a Head of Programmes to their team on a permanent basis. The role will be offered on a hybrid contract with a minimum of 2 days expected to work in their Lambeth Office.
Black Thrive exists to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.
Their guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives.
The New Head of Programmes is designed to enhance the organisation's operational efficiency and effectiveness significantly. Reporting directly to, and supporting the Director, this position is central to their efforts to streamline internal processes, improve communication, foster a collaborative work environment, and navigate the complexities of external partnerships with the broader NHS and health systems.
This role demands an experienced professional with a significant managerial track record of excellence and strategic thinking. The candidate will oversee day-to-day operations, manage critical projects and programmes, engage with external partners, and drive their team towards achieving organisational objectives.
The successful candidate will have significant background in programme management and leadership within a delivery context. You will have overseen the delivery of multiple programmes across a wide range of stakeholders with a solid track record of managing compliance with statutory requirements and governance frameworks. You will have a tight grasp of what is required by funders and ensure that communication is clear and concise. Finally, you will be driven by the organisations mission and have proven ability to ensure that diverse community voices are included within the organisations work.
We're looking for a kind, compassionate and resilient Night Support Worker to join our RBKC Mental Health Service in Kensington and Chelsea.
£12,428.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
You will be working 2 shifts of 10 hours per week on a rolling rota. You will be required to work some weekends and bank holidays.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Maintaining standards of cleanliness and hygiene at the service, cleaning the staff offices, communal areas, lounge, kitchen, corridors and disposing of refuse.
- Assisting in the recording and reporting of customer incidents
- Documenting support to customers by updating summary contact sheets, Detailed contact records, incident reports and handovers.
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks, fire equipment checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Senior Supporter Engagement & Operations Lead
Location: Hybrid, Old Street, London
Salary: £53,402 per annum
Hours: 34.5 hours per week
Department: Supporter Engagement and Operations
Job Type: Full-time
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
The Supporter Engagement and Operations team is the heart of our supporter engagement and retention at Plan International UK. The team ensures that Plan effectively communicates with its supporters and delivers key logistical requirements for our fundraising, ensuring the smooth functioning of our day-to-day operations. We are now looking for a dynamic and experienced Senior Supporter Engagement & Operations Lead to manage this team. The person will be responsible for creating excellent supporter experiences with Plan International UK – overseeing the operational delivery of our supporter care, income processing and sponsorship processes, leading the teams to provide first class customer service, and optimising our processes for maximum efficiency.
Key deliverables will include updating, developing and implementing fundraising processes to maximise income and ensure business continuity; overseeing the end-to-end child sponsorship process, looking for methods to enhance the sponsor experience; and driving continuous improvement in supporter care and fundraising, using data-driven insights and technology solutions to enhance efficiency and success.
You’ll also be responsible for providing leadership that promotes inclusivity, excellence, and teamwork within the Supporter Engagement and Operations teams.
In this role, you’ll have the opportunity to make a real impact while leading a team that is passionate, innovative, and committed to our cause – if this sounds like something you’re interested and experienced in, we would love to hear from you!
Please note that we may shortlist and interview throughout the recruitment campaign, and we may close the job early if we receive a high number of applications.
For further detail of this role, please see the job profile.
The deadline for applications is 23:59 on Tuesday 17 September 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-216564
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16 – 25 years old. Our educational approach focuses on the individual at all times.
We are thrilled to invite a passionate Lecturer / Post 16 teacher to join our innovative and nurturing education community on a 1 year Maternity Cover.
Location: CONEL College, N15 4FY (Tottenham, London)
Salary: Circa £36,000
Type: Maternity Cover, full time (37.5 hours per week)
Start date for role: October half term 2024
Ending date for role: October half term 2025
Why join us?
- Term time only role and paid across 52 weeks
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider transdisciplinary team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Annual staff recognition awards.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes online.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
About Ambitious College:
At Ambitious College, we are on a mission to empower learners with diverse needs to achieve their fullest potential. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach focuses on the individual at all times. Our learners, numbering up to 10 per class, are remarkable individuals who are mostly pre-verbal or rely on assistive communication systems to express their thoughts and needs.
About the role:
As a Lecturer with us, you'll play a pivotal role in delivering creative and person-centered lessons. Your teaching will revolve around our unique learners who are currently engaged with the pre-entry national curriculum framework. Within this framework, you'll have the opportunity to embed functional Math and English skills seamlessly throughout the curriculum.
Your role as a Lecturer:
- Provide excellent delivery, teaching and course leadership to learners across Ambitious College
- Safeguard and promote the welfare of the young people we support
- Work with learners to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans
- Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements
- Work collaboratively with allied health professionals as part of a trans-disciplinary team
Closing Date for role: Sunday 8th of September 2024
Interview date: Tuesday 17th and Wednesday 18th of September 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Functional Skills Tutor Rotherham
Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)
Hours : Full time (9-5 / mon-fri)
Salary : £26,000
Contract Term : Permanent (subject to 6 month probationary period)
Start Date : ASAP
Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our Rotherham team. This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Minimal teaching hrs with small group sizes compared to mainstream education settings
- Dedicated time allocated for planning time, innovation and creativity
Who will I be changing the lives of?
All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need. Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
Main Responsibilities
- Responsible for the planning and delivery of Functional Skills Maths and/or English.
- To deliver and implement teaching and learning practices to raise student standards and progress
- To develop and deliver high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
- Plan effectively to ensure pupils have the opportunity to meet their potential, taking account of the needs of pupils who are underachieving, those that are able and those that are excelling in Maths or English
- To meet the needs of pupils with Special Educational Needs and in collaboration with the SENCO to prepare, implement, monitor and review Individual Educational Packages.
- To provide a high-quality student experience that enables students to succeed beyond their expectations
- Promote Inclusion best practice and contribute to the aims and ethos of the college
- Working with students from Pre-Entry to Level 2
- Responsible for comprehensive marking and written and verbal feedback for students
- Working in conjunction with the Outstanding and Good criteria for OFSTED
- To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.
We currently have projects in Rotherham, Barnsley, London and The Midlands.
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
What to expect from the recruitment process –
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 23rd August 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website.
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible range of shifts; the hours can include evenings, weekends and bank holidays.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles.
We are looking for Supported Housing Bank Support Workers to join our Eastbourne Services providing supported accommodation for 50 young people aged 16-25 at risk of homelessness across two sites. The services are staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. Situated in the middle of Horsham, the project has strong links with and contributes to the local community.
In this rewarding role you will work proactively, creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the services by providing consistency and reliability.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in North Lincolnshire!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently. We provide a full induction and training, equipment including a laptop and mobile phone, and the opportunity to gain the IAP (Independent Advocacy Qualification).
Hours of Work: Full Time: 37 hours, 5 days per week working between Monday to Friday 9am - 5pm
Location: Home based with travel across North Lincolnshire and the surrounding area. (Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.)
Contract type: Permanent
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
- Demonstrable experience working with vulnerable adults.
- Working knowledge of public and voluntary organisations.
Benefits:
- £23,088.00 - £23,292.00 per annum (dependent on experience) + Benefits! 25 days annual leave (pro rata), with the option to buy up to 5 additional days.
- Cash Wellbeing Healthcare Plan Cover.
- Death in service benefit.
- Discretionary shutdown days at Christmas.
- 1 Community Leave Day per annum.
- Bike to work scheme.
For more detailed information about the role and application process, .
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Thursday 5th September 2024
Interview Date: Thursday 15th August 2024
For an informal discussion please contact 0300 456 2370 and ask for a call back from Rose Humphries.
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive About Disability scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Contract: Fixed term for 6 months until March 2025
Location: Hammersmith & Fulham sites
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85-year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. We employ over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role
We are recruiting for an Energy Adviser to support clients through the difficult Autum and Winter months.
Local need for our service is high and we predict that demand will increase as the months get colder. We are looking for someone keen to make the role their own - getting stuck into supporting the local community, working towards targets, keeping excellent client records, supporting our energy outreach work and becoming our resident expert for energy advice.
Our dedicated Adviser or Trainee Adviser will be the first point of contact for energy related information and advice, delivering energy advice with clients on a one to one basis, supporting them to make their energy bills more affordable. You will have excellent communication and interpersonal skills and awareness and experience of wider welfare benefits issues too. This role is suitable for existing advisers or an experienced Assessor looking for a development role.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with terms including:
- Pension scheme
- Healthy work/life balance with flexible/hybrid working
- Generous holiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
- Access to 24/7 online wellbeing support
- Learning, development and personal growth opportunities
To find out more please visit our website via teh apply button
Closing date: Midnight Monday 9th September 2024
Test: Sent by Friday 13th September 2024
Interviews: Week beginning 16th September 2024
We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications.