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Top job
The Drinkaware Trust, Multiple Locations (Hybrid)
£40,326 per year
To support Drinkaware’s strategic goals around information and support and around voice.
Posted 4 days ago Quick Apply
Closing in 3 days
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
£55,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Grants Management Team Lead.
Posted 1 week ago
The Human Edge, Remote
£45,000 - £55,000 per year
Seeking a dynamic and strategic leader in income generation and partnership management to secure high-value, long-term funding.
Posted 2 days ago
Special Olympics Great Britain, Remote
£22,400 - £25,600 per year
We are looking for a Corporate Partnership Executive to join our team, as we continue our development within corporate fundraising.
Posted 1 week ago Quick Apply
Closing in 7 days
CAFOD, London (On-site)
£43,461 - £46,819 (including London weighting)– This is the full-time salary, and the pay will be prorated based on the hours of the post.
Posted 2 weeks ago
Merchant Navy Welfare Board, Southampton (On-site)
Up to £26,000 per year
Digital Marketing Officer
Posted 2 days ago Quick Apply
Page 17 of 59
Remote
£25,952 - £28,055 Per Annum
Permanent
Job description
About The Role

Closing Date: 8th September 

Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? 

We have a brilliant and rewarding new opportunity for a Volunteering Experience Officer to join our People directorate. You will be the first point of contact to provide exceptional service across key parts of the volunteering journey including training, engagement, and wellbeing support.   

You will be part of the team that delivers the experience for Volunteers and Volunteer Role Managers.  This role will require you to be responsive and supportive to our volunteering queries, providing first-class customer service to our Volunteers and Volunteer Role Managers. It's essential you recognise when additional care is necessary, making the experience as seamless but enjoyable as it can be.
You will essentially have experience in working with volunteers, managing them and providing training to, also, our managers.

It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. This is a key role, providing a ‘safety net’ of support to our network of Volunteers and Volunteer Role Managers, resolving issues, answering queries, delivering, and enabling them to complete training, have access to tools and guidance to set them up for success.

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
 
About you

- Provide excellent service as you'll be interacting, supporting and managing our volunteers, dealing with queries and working closely with our Volunteer Role Managers.
- Ability to provide feedback and insight to key stakeholders to improve the volunteer journey.
- Active in contributing to the development of new approaches to support the volunteering experience.
- Able to use a people/volunteer system to update, record, capture, amend volunteering data.
- Use basic reporting dashboards/templates to share data as and when required.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders and our volunteers.
- Able to provide solutions to concerns and issues, using initiative to find resolutions.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
Posted by
Alzheimers Society View profile Company size Size: More than 1000
Refreshed on: 02 September 2024
Closing date: 06 September 2024 at 01:00
Job ref: 2175
Tags: Volunteering Management