Quality Manager Jobs in Finsbury Park, Greater London

Are you someone who wants to use your knowledge and skills in the advice field to play a lead role in growing and developing a small service into a leading quality advice provider?

This role would suit someone without management experience, who is already working in an advice role and seeks career development, or equally someone with experience of managing advice services. 

You will have in-depth and up-to-date knowledge and recent experience of providing casework in welfare benefits, and a willingness to seek further training in basic housing and community care. We will consider applicants who can add to their base welfare benefits knowledge with intensive training within a short period.

You will carry your own caseload while also providing line management, mentoring and support to one trainee advisor. We would expect the Advice Manager’s caseload to reduce over time as we develop and grow the number of advisors on the team.

A key aspect of this role will be working with the CEO to get the organisation ready for the Advice Quality Standard and on the recruitment, training and support of volunteer advisors. 

We would expect the post holder to be proactive in developing the service, preparing information to support funding bids and to be able to think creatively on how we can meet the needs of Camden’s diverse disability community through advice and information.

You will be committed to learning more about the Social Model of Disability and will share our vision for a radically inclusive world where people with differences are never Disabled by the society in which they live.

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

• Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
• Interacting with members on a daily basis, delivering a superb experience
• Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
• Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
• Processing applications for membership and volunteers as per the Centre’s process.
• Managing drop-in activities which take place weekdays from 9 am to 12 noon. 
• Organising room setup requirements for activities, especially classes, meetings and events
• Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
• Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
• Responsible to making sure members renew on time and membership renewal is up to date.
• Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
• Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
• Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
• Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
• Reporting any maintenance issues quickly and clearly to the Community Manager
• Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
• Opening the Centre in the mornings and possibly closing in the afternoon.
• Reconciling money received on a daily basis reporting this to the General Centre Manager
• You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours

What you need to have?

• Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
• Strong organisational skills & ability to multi-task
• Experience of working in a similar role and environment
• Able to demonstrate your ability to provide high quality customer service
• Good numeracy and literacy skills and an eye for detail and accuracy
• Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
• Be an enthusiastic, flexible and adaptable team player.
• Understandings the importance of safeguarding
• Ideally living locally or within easy commute to Centre

The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.

The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.

The Ri is a small and welcoming environment with a creative team who are committed to nourish everyone’s desire to engage with science.

We are looking for an experienced corporate fundraiser to join our Fundraising Team. You will be a compelling and engaging communicator who can work at all levels of the organisation to cultivate and develop the relationships that will enable the Ri to achieve its strategy. You will be a strong account manager and skilled in securing new business, managing a portfolio of corporate supporters at different stages – from prospecting through to pitching, contracts negotiation and partnerships renewal.

Do you see yourself working for a reputable and treasured organisation dedicated to engaging the public with science? Then this fantastic opportunity is for you!

You must be comfortable working with a small team but also successful in working with sponsors in a corporate setting. You should also be able to identify and meet sponsor needs, drawing on creativity and problem-solving skills to offer tailored sponsorship propositions. You will have a varied portfolio of sponsors from day one with household brands from across the tech, pharma and financial services industries. Strong presentation and communication skills are a must. 

Closing Date: 10 November 2024

Ref 6884

Save the Children UK has an exciting opportunity for someone to join us for a Maternity Cover as our Fundraising Marketing Manager (DRTV).

We are keen to hear from highly motivated individuals with proven track-record of delivering effective individual-marketing campaigns across direct response TV or other online video channels who are looking for an exciting opportunity where you will be able to shape and deliver the strategy for our Direct Response TV campaigns which are pivotal to our fundraising acquisition programme.

About Us

We are Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.

About The Team

As Public Income and Engagement, we set the standard for brilliant, effective marketing across owned, and bought and earned channels. Working in squads with colleagues in Fundraising & Marketing, and across Policy, Advocacy & Campaigns, we deliver campaigns in line with our marketing plan that build awareness, 2 change minds and opinions, prompt people to act, and build deep relationships with supporters. We aim to sustainably increase the quality and value of our Individual Giving programme by continually testing, learning and innovating.

About the Role

The Marketing Manager (Acquisition) will plan and deliver effective direct response campaigns across paid channels, to build consideration, prompt action and drive income through the acquisition of new individual donors.

A key part of this role will be to lead on the day-to-day management and development of direct response TV (DRTV) and online video which are pivotal channels within our acquisition programme. By identifying the right supporters to target and inspiring them to commit to a regular monthly donation, you'll be a key driver of our Individual Giving supporter base growth and income.

Working within multi-disciplinary teams, you'll build strong relationships and cut through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.

In this role, you will: 

• Plan and execute direct response TV and online video marketing campaigns, across a range of channels (e.g. direct response TV, bVOD, CTV), with a focus on audience, to drive ambitious income targets.

• Work as part of a multi-disciplinary team to attract new supporters – using insight and data to understand our audience's needs and motivations to build long term relationships.

• Work closely with our media buying agency to approve, buy and optimise media. Manage and monitor budgets, analyse daily results and metrics to drive change as needed to ensure marketing performance against KPIs.

• Collaborate cross-squad and with partner media agency to align DRTV and online video with the broader multi-channel paid media plan and integration with our Brand campaign where appropriate.

• Plan and collaborate with in-house and/or external creative and production agencies on the development of new DRTV creative, ensuring delivery on time and within budget.

• Develop and execute creative testing strategies to inspire audience engagement and action.

• Regularly analyse and report on performance across DRTV and online video channels and audiences, providing expertise to optimise results and deliver growth.

• Support and assist with training and supervision of Marketing Executives within the team. Manage, develop and motivate members to retain, and develop capacity, creative capability and talent to provide for succession and ensure delivery of business objectives.

• Partner with Analyst squad members to assess marketing effectiveness, using data-driven insights to foster a test-and-learn approach and ensure learnings are effectively shared across the team, and recommendations implemented.

• Work with Senior Marketing Managers to manage budgets, including planning, reporting, and reforecasting.

• Partner with CRO Specialist and others, to create a seamless supporter experience by ensuring consistency across all touchpoints, driving engagement, conversion and lifetime value.

• Keeping abreast of changes within the direct response TV and online video marketplace, and ensure learnings feed into quarterly planning.

• Collaborate with Save the Children International and other member countries, sharing best practices and insights on the trends of the various activities under its responsibility and helping drive the global production of new content for TV and online video.

To be successful, it is important that you have:

• Demonstrable experience in managing and delivering marketing campaigns across direct response TV or other online video channels.

• Experience in direct response marketing including developing marketing campaigns, data analysis and audience planning.

• Project management experience with a proven ability to plan and manage activity that delivers complex projects on time and to budget.

• Experience of effectively managing external partners to drive performance and continual improvement, such as working with media agencies to plan, buy and optimise media, creative and production agencies.

• Experience of developing fundraising and/or marketing assets to drive action.

• Experience of effective management of campaign budgets, implementing most effective investment decisions in real time.

• Strong numerical and critical thinking skills, specifically the ability to analyse complex data and translate it into tangible information for strategic decision-making.

• Demonstrable expertise in managing budgets efficiently.

• An understanding of attribution and the different models that can be used.

• Strong understanding of the fundraising DRTV media landscape. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The Food Chain exists to ensure people living with HIV in London can access the nutrition they need to get well, stay well and lead healthy, independent lives. We deliver meals, groceries and formula milk, run cookery and nutrition classes, and hold twice-weekly communal meals for some of the most vulnerable and isolated people living with HIV in London. 

We are the only HIV Nutrition specialist charity in the UK: we exist at the intersection between HIV, food poverty and social isolation. Everyone accessing our services is referred by a health or social care professional who has identified that they are experiencing crisis. Each person receives a personalised Dietetic Assessment from one of our HIV Specialist Dietitians, designed specifically to meet their needs. By offering a tailored package of support, at the appropriate time, we help people to lead healthy, independent lives.

The Grants and Fundraising Manager will work closely with the CEO in order to ensure that income is secured to enable the delivery and sustainability of our services and activities. Taking the lead on applications to trusts and grant giving organisations, the successful candidate will also work with our fundraising working group (made up of staff, trustees and volunteers) to maximise diverse income generation strategies on a community and individual level. 

Since we were formed on Christmas Day 1988, The Food Chain has delivered food services to people living with HIV every week since. We were founded by volunteers, and are proud that volunteers are still key to the deliver of our charitable services. The Food Chain family is vast - it’s not at all uncommon for us to be out fundraising and someone run up to us with a shout of “Food Chain! I volunteered for you in 1994!”

Position: Grants and Fundraising Manager 

Responsible to: CEO

Location: Flexible and remote working is offered to all staff. We have an office in Caledonian Road, London, and we deliver some services in Stepney Green. We envisage this role being hybrid. 

Hours: 37.5 hours per week (full-time), core hours of 9.00am–5.30pm but flexible and part-time working hours will be considered. 

Salary: £36,000 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)
• Company pension scheme with matched contributions of 5% after 3 months
• Health benefits scheme
• Long service leave entitlement after 2 years of service

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter about your relevant skills and motivation.

We are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Closing date: Friday 25th October 2024

Purpose:

• To implement a successful programme of fundraising from trust and other grant making bodies to ensure the sustainability of The Food Chain Services

• To work with the CEO and Trustees to implement fundraising initiatives including community fundraising, engagement with corporate and individual donors 

Key Activities & Accountabilities: 

Income generation

• Research, prepare and submit high quality applications for core and project funding to Charitable Trusts and Foundations, corporate bodies and other partners as required to meet the charity’s core purpose 

• Maintain a realistic pipeline of existing and potential applications for all funding streams.

• Maintain and develop positive relationships with existing Trust funders, donors and other supporters of The Food Chain as appropriate 

• Ensure timely acknowledgement of income to all donors and accurate and comprehensive donor and income records on the Salesforce CRM.

• Ensure that accurate and engaging funder reports are written and provided to the funder on time.

• Ensure that record keeping relating to all fundraising activity is accurate, up to date and timely, using Salesforce CRM 

• Ensure that all necessary reporting to all funders is of a high quality and submitted in a timely manner.

• To work with the Trustee Fundraising Sub-Group providing support providing facilitation to the group including researching prospective donors and implementing action plans.

• Develop and implement fundraising initiatives to increase support from, and enhance our profile with all potential donors, including corporate partners and individuals.

Financial management

• Understand the organizational budget, to identify gaps in funding and opportunities for fundraising.

• Support the CEO in Monitoring cash flow forecasts and the budget against actuals and bring any major variations in planned income and grant payments for discussion to the CEO.

• Write, review and update fundraising policies and procedures as and when required

• Support the annual audit process to ensure it is carried out effectively and in a timely manner.

Communications and external relationships

• Sustain effective communication with potential donors and other stakeholders to increase opportunities for giving.

• Support in developing and promoting The Food Chain’s public profile, and influence and foster good relationships through liaison with statutory, voluntary and private bodies, Food Chain members, volunteers, patrons, supporters and the public.

• Develop partnerships and relationships with external organizations and stakeholders for the furtherance of The Food Chain’s strategic goals 

Team

• Actively participate in team meetings and support the work of colleagues as appropriate.

Person Specification 

Essential Skills and Experience 

• Track record of engaging and generating income from Charitable Trusts and Foundations

• An understanding of different fundraising revenue streams and how they contribute to charitable objectives 

• Experience of creating and sustaining positive relationships with a diverse range of supporters and donors

• Driven and energetic, motivated by achieving financial targets 

• Relationship management experience

• Highly organized and technically competent (Word, Excel, PowerPoint, Salesforce) 

Desirable Skills and Experience 

• Experience of public speaking

• Experience of planning and running events 

• Understanding of corporate social responsibility and experience of income generation through corporate engagement

• An understanding of the needs of people living with HIV

• Financial literacy with experience of tracking income and expenditure

Personal Qualities 

• A strategic and creative thinker

• An excellent communicator, both verbal and written 

• A problem solver with a flexible, practical and ‘can do’ approach

• A strong and persuasive negotiator 

• Positive, resilient and supportive

• Willingness to work outside ‘normal’ offices hours including some weekend work for which time off in lieu will be available

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

About the role 

The Natural History Museum is seeking a proactive and self-starting, ambitious, driven, creative and forward-thinking Internal Communications Manager to support its 1100 members of staff, across three sites. This role is responsible for developing and overseeing the delivery of the Museum’s internal communications strategy.

You will relish seeking out (and prioritising!) the vast amounts of news within the organisation – creating engaging content that resonates with colleagues.  With a creative, inclusive and strategic approach to delivering engaging employee communications, you will ensure the Museum adopts best practice. You will be encouraged to explore and share new innovations in internal communications.

This role has a broad remit to develop and manage internal communications for the Museum that informs and celebrates the varied work of colleagues from creating temporary exhibitions, delivering world-famous visitor events and leading the transformation of the Museum’s galleries, to the ground-breaking research conducted by our 350 scientists.

Supporting a wide range of internal communications activities, this role will inform, engage and motivate colleagues about the Museum’s vision and mission and all the vital work the Museum is undertaking to create advocates for the planet.

You will have a proven track record of developing and delivering impactful communications strategies that incorporate in-person and online events and digital communications which are effective throughout a multi-site organisation.

About you

A talented self-starter, you will have excellent verbal and written communication skills and be able to establish good working relationships quickly. You will be a creative storyteller with good attention to detail, accustomed to working proactively with a breadth of stakeholders to develop compelling narratives and impactful communications.

With proven experience managing a breadth of Internal Communications channels and in-person and hybrid events, you must be comfortable working autonomously in a fast-paced, varied environment. You will have experience managing crisis communications.

You will play a key role in advising colleagues, including the Executive Board, on Internal Communications and in supporting the development and maintenance of Internal Communications channels.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Closing date: 23:59 on Wednesday 13 November 2024

Interviews expected: w/c 25 November 2024

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

Quality Manager

We have an exciting new opportunity for a motivated and highly organised national Quality Manager to join an expanding team.

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Quality Manager

Location: London/hybrid

Hours: Full-time

Salary: £56,500 per annum

Contract: Permanent

Closing Date: Friday 1st November 2024 at 1pm

Interviews: 30-minute Zoom interviews will take place on Wednesday 6th November and face-to-face interviews will take place on Thursday 21st November in London.

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health and is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).

About the Role

This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring this work against agreed standards. This includes quality-assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.

This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from the London office.

Responsibilities include:

• Oversee internal and external quality across IPS Grow delivery
• Facilitate learning and development of IPS Grow delivery staff
• Streamline knowledge management
• Communication and collaboration

About You

With strong analytical skills with the ability to interpret complex data and make informed decisions, you will have experience of:

• Managing quality systems and compliance within a complex organisation
• Developing and delivering training programs related to quality assurance and compliance
• Delivering against project plans, timelines and deliverables that are results focused
• Implementing quality improvement in an IPS or employability context would be advantageous though is not essential

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Quality Manager, Quality Lead, Quality Project Manager, Quality Assurance, Compliance, Quality and Compliance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Campaign for Nuclear Disarmament is recruiting an Office and HR Manager.

We are looking for someone committed to CND’s aim to rid the world of nuclear weapons, who has strong organisational abilities, great inter-personal skills and experience of managing a busy office.

You will need experience in:

· human resource management, including performance appraisals and learning and development

· managing a busy office, building maintenance, managing security and health and safety

· organising large scale meetings

· managing, supporting and co-ordinating volunteers

· working within budgets according to agreed procedures

You’ll also need a good working knowledge of IT systems, databases, web content management systems and Microsoft Office suite.

For the full job description please refer to the attachment below.

The CND Office & Human Resources Manager is a full-time, London-based, post. Our office is situated in N7 with easy access to transport links. The salary is £40,603 per annum, and is subject to annual review.

Applications close on 21st November and in-person interviews are likely to take place take place w/c 25th November. Please apply using the application form attached below and please complete and attach our equality monitoring form with your application. Both are attached below.

#HR Manager #HR Strategy #HR Management

About you 

Are you an experienced and adept programme / project manager who is passionate aboutstrengthening entrepreneurs and leaders to drive inclusive economic and social change? Do you have experience of working in sectors and markets relevant to our mission and geographical focus, and a flair for working in partnership with others? Are you a self-starter who works with initiative and takes ownership? Do you have a keen interest in learning and development, and producing meaningful insights on effectiveness and outcomes?

About The Human Edge

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About the role  

Reporting to Head of Programmes 

Term Full-time (37.5 hours per week), 2-year fixed term contract (with potential for renewal, subject to funding) 

Location Homebased in the UK, with ability to travel to team workshops/ meetings in the South/ Southwest on an approximately quarterly basis; and to travel internationally approximately 1-2 weeks per quarter

Application deadline 09.00 UK time, Friday 22 November 2024 

Start date January 2025 

Role Overview

You will manage projects/ programmes delivered through a range of modalities (in person, online, blended) across countries and regions, and in collaboration with partners and other service providers. You will also lead on and/ or contribute to cross-cutting initiatives which develop our organisational capacity as we grow. Reporting to the Head of Programmes, you will work closely with other project managers as well as colleagues in business development, communications, and facilitation design and delivery. You will find colleagues keen to work with you in the context and spirit of our values. Some international travel (up to 1-2 weeks per quarter) is generally envisaged for project managers, subject to business needs.

Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.

What we offer 

• 38 days of annual leave (inclusive of public holidays) 
• Contributory workplace pension scheme 
• Private health insurance  
• Contribution to expenses related to homeworking (in line with company policy) 
• Agile remote working 

Our ideal candidate will be an experienced, committed and highly organised Fundraising Manager. The postholder will have a central role in working with the Head of Fundraising to secure grants from statutory agencies and trusts and foundations but will also work to steward relationships with individual donors, support innovative digital fundraising campaigns and assist in the delivery of targeted fundraising activities and events. There is significant scope and opportunity for the Fundraising Manager to develop the charity’s work arounds trusts and foundations, individual giving, challenge/community events and corporate partnerships.

You will be ambitious and creative with a positive attitude, happy to roll up your sleeves and get involved to enable us to achieve our goals. This role would be ideal for applicants with successful fundraising experience and could suit someone wishing to progress their fundraising careers by stepping up into a Fundraising Manager role.

It is a rewarding role where your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.

We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Job Title: Office Manager

Duration: The post is funding dependant and subject to annual review.

Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA

Hours: 35 hours per week

Salary: £28,000 per annum

Holiday Entitlement: 25 days

Reports to: SCA Director

Duties:

• To be the first point of contact for visitors and service users
• Helping establish and maintain office procedures
• To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
• To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
• To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
• Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
• To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
• To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
• To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
• Organise the office layout and maintain supplies of stationery and equipment
• Maintain the condition of the office and arrange for necessary repairs
• To respond to customer enquiries and complaints
• Review and update health and safety policies and ensure they are observed
• Arrange regular testing for electrical equipment and safety devices
• Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
• To help maintain and update SCA website and social media
• To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
• To ensure inclusion and diversity in all aspects of SCA's operation and work
• To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential Characterisitics:

• Have at least two year’s experience of working in an office environment
• Ability to recruit, manage and supervise volunteers
• Strong IT and typing skills
• Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
• Able to receive visitors and to deal with their queries, signposting to other agencies, where required
• Knowledge of office procedures and practices and advising of timely filing of returns etc
• Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
• Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
• Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
• Ability to prepare meeting agendas, minutes, finance reports and projections
• Experience of preparing newsletters, project monitoring reports, publicity and promotional material
• High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
• Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
• The ability to manage your workload and supervise others concurrently
• Negotiation and relationship-building skills with a problem-solving approach to work
• Ability to manage SCA’s health and safety responsibilities

Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date : w/c 25th November 2024

About Resolve

Resolve is a local charity with a lot of heart.

Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.

We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”

Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.

 About the role

The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.

Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.

Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.

This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.

About you

· Strong evidence of fundraising success with a track record of raising income from donations.

· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.

· First class communicator (verbal and written) with the ability to communicate to a range of audiences.

· Proven ability to build strong and lasting relationships with stakeholders and supporters.

· Innovative, bold, ambitious and creative.

· Adept at collecting both data and client’s stories to demonstrate the impact of our work.

Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager

For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.

Join the Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager for Wales. Working three days a week, this permanent role is important in supporting our work in Wales and beyond.

Community Development Manager (Wales)

Part Time 21 hours per week | Remote | Closing 10th November 2024
Salary: £18,870 per annum (pro rata to the FTE of £31,450)

Job Reference: CDMW01 (Please quote this on any correspondence)

The role of the Community Development (Wales) is both to inspire and facilitate the CILIP Cymru Wales Committee and to work on other important initiatives. These include promoting CILIP membership and services, overseeing projects in the country and working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context, including use of the Welsh language.

As part of the Communities Team, the successful candidate will also with colleagues on UK-wide projects to meet CILIP priorities and cover one another’s work during planned absences.

This position, within the Communities Team, reports to the Communities and Partnerships Manager.

Key responsibilities include:

• Promoting CILIP membership and services including Professional Registration by means of in-person and online presentations.
• Working with existing Employer Partners and other key clients in Wales to help them get the most out of their membership.
• Working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context including use of the Welsh language.

The successful candidate will have: 

• Good knowledge of the library and information profession
• Experience of devising and organising events
• Be able to work collaboratively and foster strong relationships with a wide range or internal and external stakeholders.
• The ability to work effectively under own initiative and as part of a team.
• Be highly organised and able to plan, prioritise and deliver.

This role is homeworking based in Wales. The role-holder will be expected to visit sites across Wales and to attend quarterly all-staff meetings in London with travel funded by CILIP.

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP Cymru Wales

CILIP Cymru Wales carries out cross sector advocacy campaigns, runs a biennial conference, runs webinars and hosts an annual CILIP Information Day and AGM.  CILIP members in Wales have access to the Kathleen Cooks Fund, a benevolent fund that supports professional and service development.

Outstanding professional achievements are recognised by the Welsh Library Team of the Year Award which it organises.

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body which last year celebrated 125 years since gaining our Royal Charter with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans that commenced this year. CILIP is a London-based charity with a friendly, hardworking team.

CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

Benefits

• 26 days' annual leave plus public holidays (pro rata’d for part time employees)
• The option to buy up to 5 days' additional annual leave (pro rata'd for part time employees)
• Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme provided by Vivup
• Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
• Annual flu vaccination voucher
• Perkbox employee discounts and wellbeing hub
• Contribution to eye tests