Quality Manager Jobs in East Sussex

Independent Gender-based Violence Advocate

Location: Sussex and London
Salary: £27,000 - £30,500
Hours: 35 hours per week
Department: Advocacy
Job Type: Full time
Contract Type: Fixed Term Contract

ABOUT US

HERSANA CIC is a non-profit organisation providing tailored support to Black femmes who have faced all forms of gender-based violence (GBV). Our commitment lies in offering a unique service shaped by and for Black femmes, ensuring a holistic approach to addressing the intersectional needs of Black women, Black non-binary people, and Black trans individuals who identify with and feel safe within femme-led spaces. 

Our vision as an organisation and for our community is that one day we will live in a society where Black femmes feel confident in reporting their experiences, accessing holistic support services, and being believed, empowered, and supported on their journey to recovery. 

Our mission is to create wholistic, gender-specialist, culturally specific and trauma-informed safe spaces for Black women and girls affected by or at risk of gender-based violence across England and Wales, as well as campaign to eradicate violence against women and girls in all its forms. We aim to centre Black femmes in every narrative and to provide these services in a safe and Black femme only environment. 

Over the years, our service has sought to support and empower Black femme survivors to cope and build resilience, be better informed, reduce the risk of further victimisation, improve health and wellbeing, and receive the right support. HERSANA provides advocacy services to clients who have experienced or are at risk of all forms of GBV. Our Independent Domestic and Sexual Violence Advocates and dedicated team offer holistic support to survivors navigating the criminal justice system, housing, health, and other immediate and long-term needs. 

As a leading expert on violence against women and girls, HERSANA provides accredited and tailored training to a wide range of statutory professional services and workshops to schools, colleges and community groups. We use the knowledge gained through working on the frontlines with clients to advocate for national and local policy change, to improve outcomes statutory guidance for Black femme victims and survivors of GBV. We build evidence through key pieces of research. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of Black femmes around the country. We equally contribute to ongoing research and knowledge development on Black femme specific subjects. These resources reflect our dedication to enhancing understanding, support, and empowerment within our community. Additionally, we provide in-person and online therapeutic support to our service users in Sussex, Surrey, and London. 

Our daily work aims to contribute to and create value within the sector, ensuring Black femmes are not just accommodated but become principal players in the design, delivery, and access to support services.

Safe spaces designed by us, for you and with you in mind and at the forefront.

BEING AN INDEPENDENT GENDER-BASED VIOLENCE ADVOCATE AT HERSANA 

As an experienced IGVA you will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of Black femme survivors informs every stage of the process. Working as part of a team you will support a range of clients, making proactive contact and providing high quality advocacy and support which is led by client needs and risk assessments. We have a strong commitment to community and partnership working which means you may also have the opportunity to get involved in delivering training and outreach work.

You will ideally hold an ISVA and/or IDVA accreditation and have an excellent understanding of gender-based violence and abuse and its effects on women and children, and of best practice within the support sector. As an experienced advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information daily. Experience of direct work with Black femme survivors of abuse and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

You will be highly organised, self-motivated, and passionate about ending gender-based violence and creating safe spaces for Black femmes. You will have a "can-do" approach and demonstrable commitment to HERSANA's feminist approach to supporting Black women and their children to be safer.

You will receive training and support for this role, as necessary.

HOW TO APPLY

To apply, you’ll need to complete the Application Form, including the Equal Opportunities Monitoring Section. When completing it please relate your application to the requirements stated in the attached person specification, as shortlisting for interview is dependent on the extent to which your application matches these. We are unable to accept CVs. We are accepting application from Sussex and London.                             

The deadline for applications is Saturday 15th February 2025.

Benefits: 25 days holiday per year, plus UK public holidays. Flexible working. 5% employer pension contributions. Learning and development. Retailer and restaurant discounts.

REF-219077

Learning and Development Administrator

Location: Remote / UK

Position Type: Indefinite Full-Time

Salary: £23,933 per annum

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. 

We are looking for a Learning & Development Administrator to join our HR Team. Please note this is a remote, permanent opportunity to join our team.

What you will be doing

We are looking for a Learning & Development Administrator to join our HR Team. This role reports to the Learning and Development Lead and provides a first-class L&D administration service across the organisation. 

We are looking for someone who has an appetite when it comes to the training and development of our people. You will be responsible for the administration and support of the development and coordination of training across the organisation. Supporting with our bi-weekly induction sessions and taking a hold of them in the L&D Lead’s absence, we are looking for someone who is keen to develop and engage with the business. The Learning & Development Administrator will be used to working to deadlines defined by the plans and standards as agreed with the L&D Lead. Your role will also entail managing our LMS portal and managing the automation within the system. 

In line with the implementation of the overall training strategy and annual objectives, you will also work in close partnership with the HRBP’s, Talent Acquisition Team, HR advisors and other key stakeholders to ensure the L&D function delivers a quality service to our employees for their complete employee life cycle.

What we are looking for

We would be keen to hear from those who have experience already working in an learning & development role and preferably with previous LMS experience (Moodle). You will have solid organisational and communication skills, having the ability to liaise with stakeholders across the business when it comes to their queries as well as onboarding new starters for the induction programme. Use of PowerPoint is essential along with extensive administrative skills. 

We believe in internal progression and growing our own talent, so you can expect support in meeting your career ambitions.  To support you, we will invest in “on-the-job” development, qualifications, and coaching as appropriate. If you are ready for your next challenge and can add value to our HR Team, express your interest today!

What we offer

• Training and development opportunities
• Flexible working 
• Simply Health Cashback Scheme (Optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria) 

Diversity at Forward Trust

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

*We reserve the right to close this vacancy early

Director
c£55,000 - £60,000
Full time
Hybrid and flexible working - it is envisage that for this post you would need to be in the office at least 50% of the time

Voices in Exile works with refugees, asylum seekers and vulnerable migrants with no recourse to public funds in Brighton & Hove, East and West Sussex. We offer both practical and legal support including generalist advice, support to people on resettlement programmes and specialist immigration casework for those who would otherwise be unable to access justice. 

As an organisation we are committed to encouraging people to find positive ways to address their own needs, build skills and resilience, and work towards integration in the UK. Our vision is of social justice, positive wellbeing and improved quality of life for refugees, asylum seekers and migrants at risk.

We are looking for a new leader, who can join our amazing team of staff and volunteers and nurture the organisation, so that it continues to thrive.  This is a brilliant opportunity for someone to build on our successes and achievements, which includes supporting thousands of people in the community of Brighton & Hove, East and West Sussex with our vital services and being a prominent voice for change within the field in which we work.

We are seeking an individual who can build upon our existing achievements including influencing our funders, our community and partner organisations to push forward our agenda for positive change. The Director we are looking for will share our values of human rights and an approach that is collaborative, empowering, pragmatic and committed. 

Supported by a committed Board of Trustees you will work in partnership with others to build a fairer and more caring society. We are extremely proud of Voices’ work as the only provider of free, regulated, out-of-scope immigration advice in the region. There is an effective and enthusiastic team in place, which a new leader will have the scope to develop as they assist in shaping the next phase of our strategic direction.

We believe passionately in individuals telling their own stories to achieve social change. We particularly welcome applications from individuals with a refugee background with lived experience of the issues we’re tackling. 

How to apply

Application is by way of CV and a Supporting Statement, which should outline your motivations for wanting to be our Director. Your supporting statement should concentrate also focus on the Experience requirements and be around 1,000 words or two sides of A4.

Voices in Exile is proud of the diversity of its staff, volunteers, the community members who use our services, and our trustees. We welcome applications from individuals with lived experience of forced migration and/or of the UK immigration system.

Closing date: Midnight Sunday 16th February 2025

Selection process and timescales

Stage 1: Week commencing 24th February 2025

First round of screening interviews conducted by NFP Consulting via Zoom.

Stage 2: 12th March 2025

This stage will be an in-person interview with Trustees. There will also be an opportunity to meet key internal staff members as part of the process.

About The Role
Closing Date: 7th February
Interviews: 19th February
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We are here to support anyone affected by dementia, helping them navigate some of the most challenging and frightening times of their lives.
Our team comprises advisors, supporters, fundraisers, researchers, influencers, communicators, technical specialists, and much more. We are volunteers and employees, all united in our mission to make a positive difference in the lives of people living with dementia and their caregivers.
Our Strategic Evidence team comprises in-house experts in dementia data, economics, care, and clinical research. If you are passionate about using evidence for a good cause, this role may be perfect for you!
We are accountable for gathering, analysing, contributing, and mobilizing evidence and insights to strengthen the case for dementia across the UK. We aim to bring this information to our colleagues at Alzheimer’s Society and the wider dementia system, both locally and nationally.
Our approach is evidence-based data-driven, factual, and solution-focused. Our strategic evidence base will ensure that the Society’s decisions and interpretations regarding dementia are guided by the highest quality evidence. This will help us:

- Demonstrate the scale of dementia in the UK.
- Showcase the impact of dementia on the healthcare system and those affected by the disease.
- Support Alzheimer’s Society and the wider system in responding to the significant challenges posed by dementia.

As our Strategic Evidence Officer, you will be responsible for gathering, analysing, and mobilising evidence, data, and insights to help build and curate, a robust strategic evidence base grounded in the most recent and best available dementia research. You will also be part of the larger Evidence, Policy, and Influencing function, which is focused on ending the devastation caused by dementia through policy change. Integration and teamwork are essential in this role, both with internal colleagues and external partners.
Your responsibilities will include:

- Delivering and monitoring evidence projects that contribute to our strategic evidence base, as well as reviewing and gathering various types of evidence to enhance our understanding of the scale and impact of dementia in the UK.
- Utilising our evidence base to generate actionable insights and articulate implications that can guide policy, practice, or future research initiatives for Alzheimer’s Society and key stakeholders in the dementia system.

- You will play a crucial role in making strategic evidence a collective focus, fostering innovation, and creating reciprocal mechanisms for mobilising our strategic evidence base internally and externally to influence national and local systems effectively.

About You

- You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
- Experienced in searching, reviewing, and critically appraising different types of evidence and insight.
- Confident in translating evidence into policy and/or practice solutions and can use evidence to develop action insights that are presented in accessible and understandable ways.
- Experienced in using project management skills to deliver and monitor projects of work that require internal and external collaboration.
- Understand, or have experience with, processes and requirements for commission evidence generation with external suppliers.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..
As a vital contributor to the Regular Giving team's strategic objectives, you will support the management of impactful annual direct marketing recruitment and loyalty programs. Collaborating with a passionate team of 14 fundraisers, collectively raising approximately £11.3 million annually for Marie Curie, I will help drive meaningful results for this critical mission.

Main responsibilities:
My role will focus on the Regular Giving Team's core areas, including the supporter magazine, warm and cold telemarketing, supporter welcoming and thanking, donor journeys, and loyalty and upgrade initiatives. Through this, I will be central to delivering a robust stewardship program designed to engage, retain, and nurture supporters for long-term growth.

By partnering with internal stakeholders, including regional teams, you will lead the development and delivery of newsletters, oversee telemarketing campaigns for reactivation, upgrades, and retention across various donor programs, and ensure operational excellence. With a focus on analysing performance and optimizing strategies, my efforts will aim to strengthen supporter relationships and ensure the continued success of the program.

Key Criteria:
- Experience in direct marketing
- Proven ability in campaign management
- Excellent team working and project management skills
- Good communication and interpersonal skills. Clear and accurate written skills and copy editing
- Ability to work at a detailed level as well as develop campaign strategy
- Able to prioritise, multitask, organise own workload and brief others.
- Good office skills, including a thorough knowledge in the use of word processing and spread sheets
- Good numerical skills and ability to manage and prepare financial information, and analyse campaign results
- A strong problem solver who can work through an issue and find a solution
- Willing to be flexible, use initiative and have the confidence to make decisions in tight time frames

Please see the full job description here:

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: Wednesday 12th February
Salary: £26,370 - £29,297
Contract: Full time, 12 Month Contract (MAT Cover)
Based: Fully remote

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Director of Business Development

Are you a dynamic and experienced Senior Business Development Professional with a passion for delivering growth and securing new business? Do you excel at building strong relationships and have a track record for developing people?

If you answered "yes" to any of these questions, we want to hear from you! Join us at Mencap as our Director of Business Development and be the driving force behind our organisational growth.

We have an exciting new opportunity for a Director of Business Development to join our team on a full-time, permanent basis. We can be flexible on the location of this role, but you will need to travel to locations across England, Wales, NI and Scotland as and when required.

The Director of Business Development will play a pivotal role in shaping and expanding Mencap's Personal Support Services across England, Wales, and Northern Ireland. Reporting to the Executive Director of Personal Support (England), you will be responsible for driving sustainable growth, retaining existing services, reprovisioning services, and filling voids. A key part of this role will be developing strong relationships with local and national partners, commissioners, service purchasers, and housing providers.

You will develop a close working relationship with the Executive Director of Inclusive Communities and Partnerships and Directors of Wales and Northern Ireland to understand how services can be developed in those nations. You will be able to work in a flexible way to meet the demands of the different contexts and commissioning environments while delivering to organisational standards.

We are looking for someone who has:

· Proven experience in a senior business development or commercial role within the health, social care, or disability support sector, with a strong track record of driving growth and securing new business.

· Deep understanding of the learning disability sector and a strong grasp of market trends, funding structures, and regulatory frameworks across England, Wales, and Northern Ireland.

· Demonstrated ability to successfully lead contract negotiations, manage complex re-tendering processes, and maintain long-term relationships with commissioners and service purchasers.

· Excellent leadership skills, with the ability to inspire and motivate a team and manage relationships at all levels.

· Experience with housing providers and knowledge of supported living and accommodation-based services.

· Strong financial acumen, with experience in managing budgets, cost control, and evaluating the financial viability of business opportunities.

· Exceptional networking and communication skills, with the ability to represent Mencap at a senior level and influence a wide range of stakeholders.

If this position sounds like you then please apply now by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

*Please note* The application closing date for the role will be on 11th February. First stage interviews will be held via TEAMS w/c 24th February with second stage interviews to follow shortly after.

At Mencap, we’re excited to receive your application! We reserve the right to close this advert earlier than planned if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

· Holiday Entitlement: 32 days of holiday (including bank holidays), increasing to 35 days with long service, plus the option to purchase up to 10 additional days through our Holiday Plus scheme.

· Sick Pay: Service-related sick pay available after completing a 6-month probation period.

· Pension Plan: Eligibility to join the Mencap Pension Plan, with Mencap matching contributions up to 5% on a salary sacrifice basis, providing National Insurance savings. If you don't join the Plan initially, you will be auto-enrolled after three months.

· Additional Benefits: Membership in the Mencap Pension Plan includes up to 3 times salary death in service life cover and Income Protection of 50% salary, activated after 26 weeks of long-term sickness.

· Loans: Access to loans for debt consolidation, bikes, computers, and phones after 6 months of service, as well as interest-free season ticket loans.

· Discounts and Cashback: Discounts and cashback ranging from 3% to 30% at high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more through Mencap Extras.

· Health Cash Plan: Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.

· Employee Assistance Program: Free access to a 24/7 employee assistance for advice and support.

· Recognition and Awards: Quarterly award scheme and recognition every 5 years through our You Rock program.

· Training and Development: Access to fantastic leadership training and further development opportunities.

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites