Quality Manager Jobs in East Sussex

Reports to: COO

Location: Remote, with monthly co-working or team days in London and additional stakeholder meetings/ events as required. (Travel not funded for the regular monthly days.)

Salary: £31,000 + 11% employer pension contribution and other benefits, including generous holiday, retailer discounts and personal development budgets. 

Hours: Full time (37.5 hours a week) or 0.8 (30 hours a week) We are delighted to consider requests for flexible working patterns. 

Contract: Permanent

ABOUT NOW TEACH

Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education. 

Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.  

Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.  

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE 

Role overview 

As Operations Executive, you will collaborate closely with the COO to enhance our operational efficiency and ensure seamless cross-organisational progress. In this key position, you will be responsible for monitoring and advancing our objectives, fostering collaboration, and optimizing processes to achieve our strategic goals, as well as providing first line HR and operations support to the whole of Now Teach. 

This role will involve working across several projects/services at a time, and the priorities of the role will adapt and develop over time depending on the needs and priorities of the organisation and where the support is needed most. If you are super organised, love coordination, communication and you have a keen eye for detail, this could be the job for you. 

In this role you will……  

Organisational effectiveness 

• Working with the COO, create tools and processes to track progress against organisational objectives, as well as designing and running the annual organisational objective setting process, in close consultation with the COO and other key staff members. 
• Proactively identify and mitigate cross-departmental risks to ensure timely and effective mitigation. 
• Identify and propose suggestions for improvement to cross organisational systems, processes and ways of working. 
• Own the policy update log and process, engaging the team and bringing in subject matter experts as required. 
• Promote a culture of continuous improvement and agile ways of working, including defining our approach to project management. 
• Provide reporting and analysis as required by the COO and CEO. 
• Ensure all key organisational dates and meetings are booked and clearly communicated with backwards planning of critical milestones. 

People coordination and support 

• Lead the onboarding, offboarding, training, and development of all Now Teach staff members, continuously enhancing these processes to align with organisational values. 
• Develop our people processes and policies in a way which is aligned to our values and enhances the experience of all staff members. 
• Act as a point of contact on general HR/People and operational queries for the Now Teach team and administer relevant people files and our employee database (SafeHR). 
• Support in the recruitment of diverse and effective staff, ensuring an effective recruitment process is in place for hiring managers to follow. 
• Manage and analyse our quarterly staff survey, making suggestions for how we can improve the staff experience. 
• Ensure there is an up-to-date record of all contracts and agreements with contractors and freelancers.
• Provide support to the payroll process as necessary. 

General support and administration 

• Own the scheduling and planning of Team and collaboration days, securing and booking meeting rooms and locations and cohering an internal team to plan an engaging employee experience.
• Coordinate IT support services with our outsourced provider, ensuring the smooth day to day running of the organisation 
• Maintain the Now Teach equipment register.
• Deliver induction training on the basics of our IT and technology set up
• Support with the running of our CRM, liaising across departments regarding any system development or change requests 
• Any other general support commensurate with the role. 

PERSON SPECFICIATION 

Who you are (qualities/values) 

• Passionate about ensuring that Now Teachers, schools, partners and the wider education system can realise the full potential of career changers in education.
• A strong relationship builder with people at all levels, and someone who gets a kick out of helping and supporting others. 
• A systematic and structured thinker with strong analytical abilities. 
• Proactive and innovative in identifying approaches and opportunities for improvement, particularly regarding technology. 
• Tenacious, highly organised self-starter who enjoys variety.
• Effective at working cross-organizationally to achieve results. 
• You are happy to get into the detail and not daunted by a challenge – no task is too big or small. 

What you’ll need to succeed in this role (experience/qualifications etc) 

• Experience in a cross-functional role within a small organization, with a proven ability to drive initiatives and achieve results in a dynamic environment. 
• Experience of managing projects in any setting – this doesn’t need to be a formal project management qualification but we are looking for someone who is able to get things done, and who can bring others with them. 
• An eye for future trends, particularly in how technology and AI are likely to transform organisational effectiveness over the next 5 years. 
• Experience analysing and presenting complex information simply. 
• Great attention to detail and the ability to join the dots and make connections between different areas of the organisation. 
• Excellent verbal and written communication and relationship management skills.
• Experience using a variety of tech systems and CRMs. 
• Desirable but not essential – knowledge of UK employment law (or a desire to learn). 

Application Process  

To apply, please complete our online application form where you will be asked to upload a short covering statement (no more than 1 side of A4) and CV (no more than 2 sides of A4) by 9am 10th February 2025. 

  
Your statement should include why you are attracted to the role and how you match the person specification particularly regarding your experience. 

  

If you need any additional support or require reasonable adjustments to the application process, please get in touch.

  
Diversity, Equity & Inclusion  

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.   

  

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

All applicants must have an existing Right to Work in the UK.  

  

Safe Recruitment Procedure  

Now Teach are committed to safeguarding and promoting the welfare of children and young people.  To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.  

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

This role will have a thematic focus on public engagement in decision-making on climate change and nature. Involve has a commitment to use our skills, time and experience to address big challenges. Climate change is one of those big challenges and is a policy area where citizen engagement on both principles and practice is vital.  It, and Net Zero in particular, risk becoming a polarised and politicised issue where there is little room for considered, inclusive decision making. We want Involve’s approach to offer a way through difficult issues like low emission zones and other challenges in a way that centres social justice and equity. 

We have a significant track record in public deliberation on climate change. We ran the first Climate Assembly in the UK and have since delivered a number of projects in this area including the People’s Plan for Nature. We have developed a reputation for best practice public dialogue, deliberation and capacity building. We want to grasp the opportunity for deliberative practices to make a real contribution to the change needed to respond to the climate crisis. 

This role will primarily sit within our Innovation and Practice (I&P) function but will work closely with our Capacity Building and Standards (CB&S) and Advocacy and Communications (A&C) functions. 

The I&P function is responsible for the deliberative, dialogic and participatory projects and processes that we run. The CB&S function aims to build capacity both inside and outside of public institutions to embed the processes, skills, structures and cultures needed for effective public participation in decision-making. The A&C function aims to build political and public understanding of and support for making participation and deliberation an everyday, integral part of our democracy. 

The Climate Engagement Lead will play a central role in taking Involve’s work on climate, environment and the just transition forward. It will mean a collaborative approach -  co-creating and coordinating our strategy on public engagement through a cross functional work group. 

The job will also involve leading several of our major climate change and nature projects, including the UKRI Thriving Places project; maintaining and growing our reputation in climate and environment networks; and communicating the contribution we can make and impact that we are having. Importantly, this role will work closely with others also working on these areas of work.

Action Around Bethlehem Children with Disability (‘ABCD’) is a small but well-established charity. We are passionate about improving the lives of children with disabilities across Palestine regardless of faith, race or gender.

We are recruiting for the brand new role of Fundraising and Communications Officer. This is an important and exciting point in ABCD’s development, when we seek to develop our profile and supporter base, particularly among younger people in the UK. Over recent years we have been gradually extending the scope of our work in the refugee camps in the West Bank. As we grow, and the demand for our services grows, so have our ambitions to raise much needed funds.

We are looking for a creative and ambitious UK-based person who can effectively convey the life-changing impact of our work, raise the profile of the charity and motivate our growing supporter base to both donate and raise funds for the disadvantaged. You yourself will have the opportunity to grow in the role, as the role itself evolves and the needs of the charity expand over time.

Senior Events Officer - Maternity cover
Reference: JAN20255139
Location: Flexible in UK
Salary: £32,022.00 - £34,377.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Duration: 12 months This is a Fixed-Term role to cover maternity leave 
Hours: Full Time, 37.5 hours per week

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

This role will support the Events Development Manager in the planning and delivery of online and digital events, as well as an expanded events programme that aligns with the RSPB’s strategic goals. The Senior Events Officer will play a critical role in operationally leading parts of this programme, deputising for the Events Development Manager, and using their expertise to execute the strategy.

What's the role about? 

The Senior Events Officer will be responsible for delivering multiple, simultaneous projects while managing diverse stakeholders and collaborating with teams across the RSPB, partner organisations and agencies.

A key area for this role will also be to curate, develop, and deliver innovative, high-quality events and experiences that resonate with target audiences and drive engagement. You will focus specifically on delivering events that reach and converts new audiences and help to retain members and courage lifetime value using innovative approaches and event delivery. You will oversee all aspects of event planning and execution, including risk management, communication plans, and live event coordination (both in-person and virtual).

Operational Focus

• Prepare event briefs with key stakeholders to ensure that clear objectives and outcomes are set, monitored, and delivered.
• Produce, project management, and deliver events to an exceptionally high standard using project management tools and risk plans.
• Live manage events to ensure they run smoothly and achieve their outcomes.
• Attend and contribute to workshops and project meetings, ensuring that project needs are articulated and understood.

Strategic Impact

The Senior Events Officer will directly contribute to the RSPB’s mission by supporting the engagement of more diverse audiences, enhancing member value, and driving income generation. Your leadership in implementing the events programme ensures the organisation’s continued growth and ability to inspire action for nature.

Essential skills, knowledge and experience: 

• A degree or equivalent professional qualification in event management, marketing, or a related field, or demonstrable experience in a similar role.
• Demonstrable experience managing and leading large-scale events of over 1000 people, from concept through to implementation and evaluation
• Ability to demonstrate a comprehensive understanding of event marketing
• Excellent verbal and written communication skills, with a proven ability to write and produce engaging content, including copy writing, and in-person delivery to influence and represent the directorate and the organisation
• Expertise in working with tracking, measurement, and analytic tools to assess event success and deliver detailed event insight.
• Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies
• Budget management of significant >£50k budgets

Desirable skills, knowledge and experience:

• Ability to build and maintain strong working relationships across teams in complex structure organisations
• Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
• Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
• Curious and collaborative, the role holder will be skilled at influencing across the business, proactively identifying opportunities to improve outcomes by providing support and challenge through insight and evidence

Closing date: 23:59, Sun, 16th Feb 2025
We are looking to conduct interviews for this position from: 3rd March 2025. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Human Trafficking Foundation (HTF) is looking for an experienced fundraiser to play a pivotal role in securing funding from trusts, foundations, and other philanthropic sources. This role is essential in ensuring the long-term sustainability of HTF’s vital work in responding to human trafficking and modern slavery. The ideal candidate will have a proven track record in successful bid-writing, a strong interest in HTF’s mission, and the drive and organisational skills to thrive in a small, dynamic, and highly effective team.

Employment Type: Part-Time (2 days per week), up to one-year fixed term contract. Option for Consultant or Staff Position

Key responsibilities:

Research and Identify Funding Opportunities:

• · Proactively identify relevant trusts, foundations, and grant-making bodies aligned with HTF’s mission
• · Cultivate connections with prospective trusts and donors
• · Develop a strong pipeline of funding prospects

Bid-Writing and Grant Applications:

• · Craft compelling, high-quality tailored funding proposals and grant applications
• · Ensure applications align with funders' priorities and HTF’s strategic objectives
• · Maintain accurate records of fundraising efforts and communications

Relationship Management:

• · Build and maintain relationships with key funders and donors
• · Work with the Director of Operations to provide timely updates and reports to funders, demonstrating the impact of their support

Financial Planning and Forecasting:

• · Work with the Director of Operations to develop financial forecasts and funding strategies
• · Track income targets and report on fundraising progress

Person Specification

We are seeking a proactive fundraising professional who will understand HTF’s unique work in order to develop targeted funding applications and ensure HTF’s long-term financial sustainability. The ideal candidate will have:

Essential:

• · Proven experience in trust and foundation fundraising with a successful track record in securing grants
• · Strong bid-writing skills with the ability to craft compelling and persuasive proposals tailored to the interests of the specific funder and the needs of HTF
• · Experience in developing and managing a funding pipeline
• · Ability to build and maintain relationships with funders and stakeholders
• · Excellent communication and organisational skills
• · Ability to work independently, manage multiple deadlines, and demonstrate initiative

Desirable:

• · Strong financial acumen, with experience in budgeting, forecasting, and financial reporting
• · Knowledge of the anti-trafficking and modern slavery sector
• · Experience in fundraising for policy-focused or non-frontline charities

Application deadline: Friday 21st February. Early applications may lead to early consultation. Unfortunately, we are unable to provide feedback on application forms. No Agencies Please

The Woodland Trust is looking for a Conservation Training Specialist to design and deliver impactful initiatives that inspire and build capability.

The Role: 

• The Conservation Training Specialist is an integral part of the Conservation Outcome and Evidence Team of experts and advisors who provide a central UK-wide function for the Woodland Trust
• Using research, evidence and monitoring to inform our approach to conservation, this key role will enable the development and delivery of high-quality training of our evidence-based practical conservation approaches to build capability and skills internally, for staff at partnering organisations and externally
• The core activity of the role will be to develop training resources and deliver conservation skills training, from online courses to events across the UK.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Travel for training events will be on average once or twice a month during peak training times. Visits to Grantham will be approximately once per quarter.

The Candidate: 

• You will have knowledge or an interest in woodland conservation management
• You will be able to identify learning needs and develop course content and learning resources to meet those needs
• You will have training and facilitation skills and an excellent ability to communicate complex concepts and practical approaches to a range of diverse audiences.
• You have designed and delivered on-line training courses
• You are collaborative and seek input from others to ensure that all learning content is accurate and fit for purpose
• Ideally you will have a training or teaching qualification
• You will have a full UK Driving Licence and be able to travel across the UK to deliver training events

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

First Stage Interviews will be held via Microsoft Teams on 25th and 26th February 2025

IPS Grow Regional Lead 

We are seeking four IPS professionals based in various locations, with current or recent experience at Employment Specialist or Senior Employment Specialist level. 

Position: IPS Grow Regional Support Lead

Location: Hybrid working/various locations available

Hours: Full-time

Salary: £39,000 pa for Midlands, North, Southwest & Southeast. £44,000 per annum (£39k base salary plus £5k market premium for working in London) for London & East of England. 

Contract: Permanent 

Closing Date: 20 February 2025 

First stage interview: 30-minute Zoom interviews will take place on Friday 28th February 2025

Face to face interviews: Vauxhall, London on Tuesday 11th March 2025

The Team 

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

Please note there are four IPS professional’s roles which will be based in either the Midlands, North, London & East of England or the Southwest & Southeast of England. Please only apply for whichever location is relevant to you. 

About the Role 

You will work with IPS Grow colleagues to develop the necessary skills and knowledge to become an effective IPS professional, supporting the national expansion of evidence-based employment provision within health systems. A key focus of the role is on supporting IPS fidelity reviews as a co-reviewer. This position also involves collaborating closely with IPS Grow regional teams to provide hands-on support, remove barriers to successful IPS delivery, and ensure services achieve expected job outcome rates. 

A mix of remote and on-site work across the designated region is required, with some out of region work on occasion. Attendance at quarterly organisational events and regular team days in London is required. Please get in touch with IPS Grow if you have any questions about the locations and/or travel required.

The key requirements of the role are:

• Quality assurance and fidelity reviews

• In field mentoring support

• Stakeholder engagement and performance support

• Learning networks and communities of practice 

About You

Successful candidates will be able to demonstrate:

• IPS experience and expertise: Experience at Employment Specialist or Senior Employment Specialist level, with a foundational understanding of the IPS model, fidelity scale and practical applications.

• Driving performance outcomes: Track record of delivering good employment outcomes for people accessing IPS, with a strong focus on employer engagement and integration

• Change management: Ability to plan, implement, and solidify positive change within IPS services. Drive improvements in employment outcomes for IPS clients through supporting strategic change initiatives.

• Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining high-quality output

• Driven by a core belief in evidenced-based employment support and integrity to the IPS model.

• Commitment to race equity and willingness to contribute to IPS Grow race equity objectives.

• Takes a structured approach to solving problems and develops creative and innovative solutions to overcome challenges.

• High level of integrity, empathy and commitment to driving social change.

• Thoughtful and effective communicator.

• High levels of initiative and personal leadership and committed to own development and keeping up to date with IPS practice.

• Commitment to travel. The role involves significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England

About the Organisation 

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. 

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. 

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. 

Other roles you may have experience with could include IPS Grow Lead, IPS Grow Lead Regional Lead, IPS Grow Programme Lead, IPS Grow Lead Regional Programme Lead, Programme Lead, Service Lead, Service, Programme, Employment, Employment Lead, Employment Specialist, Employment and Recruitment, Recruitment and Employment, Recruitment Specialist, Employability, Employment Programme. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us

The Institute for Addressing Strangulation (IFAS) is a Home Office-funded organisation working to increase awareness of the risks of strangulation, develop a research evidence base, and improve responses to victims and survivors. Since our establishment in 2022, we have become a recognised centre of excellence in this field, working in partnership with SafeLives and Bangor University.

As part of the Faculty of Forensic & Legal Medicine (FFLM), we collaborate with key stakeholders to influence policy and best practices in addressing strangulation within domestic abuse, sexual violence, and other contexts.

About the Role

We are looking for a highly organised and proactive Administrator/Coordinator to join our small but impactful team. You will play a crucial role in providing administrative support, coordinating meetings and events, and ensuring smooth communication between IFAS, our partners, and key stakeholders.

Your work will directly contribute to our mission by supporting research, training, and awareness initiatives, ultimately helping to improve outcomes for victims and survivors. This is a remote role with occasional travel required for meetings and events.

About You

You will be a detail-oriented and efficient administrator with experience in managing multiple tasks in a fast-paced environment. You will have strong communication skills and the ability to develop effective relationships with internal and external stakeholders.

A passion for influencing positive change in society, particularly in areas related to domestic abuse and sexual violence, is highly desirable.

Key Skills & Experience

Essential:

• GCSEs (or equivalent) including English and Maths, or relevant work experience
• Strong written and verbal communication skills
• Experience in an administrative support role, managing multiple tasks and deadlines
• Ability to build effective relationships with colleagues and external partners
• Proficiency in Microsoft 365 and digital communication tools
• Experience coordinating meetings, drafting agendas, and taking minutes
• Ability to problem-solve independently and as part of a team
• Strong organisational skills and attention to detail

Desirable:

• Knowledge or interest in domestic abuse, sexual violence, and related societal issues
• Experience with website content updates, Canva, Mailchimp, or WordPress
• Event and training coordination experience

How to apply: Please click on the 'Quick Apply' button to submit your CV and a covering letter outlining your experience to date and suitability as a candidate.

An opportunity has arisen for a detail-oriented Compliance Officer to join a respected awarding charity on a fully remote basis. This role is crucial in ensuring compliance with regulatory requirements and maintaining high standards across the organisation.

About the Role
As a Compliance Officer, you will be responsible for managing third-party compliance cases, complaints, appeals, and investigations. You will play a key role in promoting a culture of compliance, ensuring that policies and procedures are effectively applied, and supporting continuous improvement.

Key Responsibilities

• Investigate and manage compliance cases, maintaining accurate records
• Ensure adherence to regulatory standards
• Support the development, review, and implementation of compliance policies and procedures
• Provide guidance on compliance matters to internal and external stakeholders
• Conduct training and workshops to build awareness and understanding of compliance responsibilities
• Analyse risks and trends, producing reports to support decision-making

About You

• Experience in a compliance, regulatory, or quality assurance role
• Strong knowledge of regulatory frameworks and complaint-handling procedures
• Excellent analytical and problem-solving skills with a high level of attention to detail
• Strong communication skills, with the ability to engage with stakeholders at all levels
• Well-organised, resilient, and able to manage competing priorities effectively
• Proficient in MS Office, particularly Excel

This is an excellent opportunity for a compliance professional who is looking to apply their expertise in a regulated awarding environment. If you are available for an immediate start and keen to contribute to a mission-driven organisation, we encourage you to apply.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Usher Kids UK is looking for a compassionate and enthusiastic Family Liaison Officer to provide emotional wellbeing support, guidance and information to our wonderful community of children, young people and their families living with Usher syndrome.

Job Title: Family Liaison Officer

Responsible to: CEO

Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)

Hours: 17.5 hours per week across a minimum of 3 days per week (flexible days, to be agreed with successful candidate) with some out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)

Salary: £31,000 per year pro rata, 2.5 days/week (£15,500 actual)

Term: 12-month fixed term contract with potential to continue in role as funding allows

Annual leave and benefits: 33 days leave pro rata (16.5 days actual).  Employer pension scheme with matched contributions of 5%

Closing Date:  9th February 2025

ABOUT USHER KIDS UK

At Usher Kids UK, we’re dedicated to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.

From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.

Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique."  Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.

WORKING AT USHER KIDS UK

Our charity provides vital support to the Usher community.  In recent years, demand has grown for our services so this year we are very excited to be growing our staff team.  The new Family Liaison Officer will work alongside our CEO and Events and Communications Officer, playing a vital role in providing both emotional wellbeing and practical support to our young people and their families.

The role will be varied and offers the chance to be an important part of our small and friendly team.  We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.

OVERVIEW OF THE ROLE

Family Support Lead

As Family Liaison Officer, a big part of your role will be providing tailored support, information and advice to families from diagnosis onwards.  This will include:

o Responding to enquiries from families

o Assessing support needs and signposting to external services as appropriate

o Providing follow-up remote support where required

o Providing face-to-face support at occasional clinics (normally based in London)

o Designing and maintaining support processes and systems

o Monitoring engagement and using insight gained to make recommendations for service improvement

Emotional Wellbeing Lead

As our lead emotional wellbeing practitioner, you will assist in the design and delivery of several of our projects and events.  These will include:

o Providing support and facilitating daily group sessions with young people aged 11-25 at our annual USHthis! summer camp (in 2025, the camp will take place from Friday 25th July - Friday 1st August and you will need to be available for these dates)

o Help to deliver our one-day events in the spring and autumn

o Co-create the Empowerment Programme for 17-25 year olds with Usher syndrome.  This is a pilot programme that aims to support our young adults in developing self-advocacy and identity alongside mentoring through the key milestones in young adult life

o Facilitate 1:1 and group sessions on the Empowerment Programme

o Facilitate monthly virtual USHchats for parents and carers (these take place one evening a month)

Across all aspects of the role, you will need to ensure the safeguarding of and promote the welfare of children and adults at risk who are engaging with Usher Kids UK.

PERSONAL SPECIFICATION

Experience and Knowledge:

o Over 2 years’ experience of providing emotional wellbeing support to:

- children and adolescents

- parents/carers and family members

o Experience of supporting families with additional needs

o Experience of supporting families with sensory or dual sensory needs (desirable)

o Experience of family support case management

o Experience of facilitating 1:1 and group sessions

o Minimum of Level 3 qualification in a relevant field (e.g. youth work, health, social care, education)

o Computer literate and confident using MS Office software and video conferencing tools

o Good standard of written English and Maths (GCSE grade 5 or above)

o Good knowledge of safeguarding processes and systems

o Ability to deliver out-of-hours work to accommodate Usher Kids UK events and meetings

 

Skills and Qualities:

o A strong desire to help young people and families with additional needs

o Excellent communication skills including active listening and a non-judgmental approach

o Resilience and ability to set and maintain boundaries

o Willing to work flexibly and deal with change

o Proactive collaborator and able to develop and maintain external relationships

o Drive, determination and self-motivation, with a positive attitude towards work

o Excellent interpersonal skills, comfortable in team settings and independent working

 

APPLICATION PROCESS

How to apply:

Please upload the following to Charity Jobs by 9th February 2025:

o An up-to-date CV

o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role.  Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.

Salary (UK): £50,366 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role: 

Mary’s Meals International is recruiting for an experienced Head of Safeguarding to join our People & Governance team. In this key role, you will provide strategic leadership and oversight of safeguarding activity across the Mary’s Meals network.

Reporting to the Chief Officer – People & Governance, and working closely with colleagues across the world, you will develop and implement project management plans to ensure our Global Safeguarding Policy is embedded consistently and sustainably across our movement.

As global subject matter expert, you will lead on the development of a global safeguarding strategy and develop our approach to safeguarding in different contexts. You will support, mentor and capacity build a global safeguarding team.  

You will:

· Oversee the development and continual improvement of the global safeguarding policy framework.

· Develop a comprehensive implementation plan to fully embed the safeguarding standards across the global network with a strong emphasis on a high-quality training programme.

· Through direct and matrix management arrangements, lead, coach and capacity build the global safeguarding team and ensure that all activities are consistent and complementary.

· Work with leadership teams globally to develop and embed an organisational culture which is supportive of good safeguarding practice. 

· Continue to embed our survivor centred approach to ensure that care and support is provided to those who have experienced harm.

Required skills and experience:

· Experience of working in a senior safeguarding or child protection position internationally with in-depth and up-to-date knowledge of sector safeguarding best practice.

· Experience of successfully developing and managing change projects and of implementing safeguarding standards globally.

· Ability to work with a high degree of autonomy, demonstrating sound judgement based on evidence, knowledge and understanding.

· Experience of managing and developing a diverse, remote team.

· Experience of conducting and supporting investigations in a survivor centred way.

· Proven leader and influencer, you will bring relevant experience of implementing policies, projects and change.

· Cultural sensitivity, great communication skills and experience of developing productive relationships in a global organisation, up to Board level.

About us:

This is a global role, we are happy for you to work remotely and flexibly, and we are open to part time working patterns. There will be a requirement for travel to countries where Mary’s Meals operates including Kenya, Liberia, Malawi and Zambia.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.

We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.  Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. This role undertakes regulated work with children, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.

This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.

Closing date for applications is Sunday 16th February 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

Advisers (up to 6 positions available)

£28,000 FT or part time equivalent

Caseworkers  (up to 3 positions available)

£30,000 or part time

Are you passionate about making a difference in people’s lives? Do you have a knack for problem-solving and a desire to support those in need? Citizens Advice Essex, is seeking dynamic individuals to join our Aviva Telephone Referral Service as Advisers and Caseworkers.

About the Aviva Telephone Referral Service

Funded through a unique collaboration between Aviva and Citizens Advice, this vital service, delivered through a number of the local Citizens Advice offices in Essex which form part of the Citizens Advice Essex consortium, provides tailored advice to clients referred via Aviva using an online referral tool. Our mission is to support people facing challenges related to welfare benefits, debt, housing, and income maximisation. With a target to assist 16,000 clients annually, this new service will play a critical role in improving the lives of those in need across the UK and reflects a real commitment by Aviva to the wellbeing of their customers.

This innovative project combines the expertise of Citizens Advice nationally and locally with cutting-edge tools, including the Citizens Advice Referral Tool, to streamline support and provide timely advice. Additionally, it will integrate dedicated caseworkers to support clients with complex needs, ensuring holistic care and effective outcomes.

Why Join Us?

• Fully remote roles: Flexibility to work from anywhere, with the option of hybrid working if preferred.
• Meaningful impact: Help clients navigate complex issues, providing essential advice and advocacy.
• Supportive environment: Join a collaborative team committed to delivering high-quality services.
• Professional growth: Gain access to training opportunities to enhance your skills and knowledge.

Adviser Role

As an Adviser, you will provide initial advice and guidance to clients on welfare benefits, housing, debt, and income maximisation issues and ideally possess experience delivering advice or guidance in areas such as welfare benefits, debt, housing, or income maximisation. You will need strong communication skills, particularly over the telephone and digital channels, comfortable using multiple applications concurently,  and possess a proven ability to research and document your work quickly

Caseworker role

As a Caseworker, you will mnage complex client cases, going beyond the initial enquiry and offer ongoing support and advocacy – all towards the aim of  mximising client income, ensuring they receive all entitled benefits and support or other matters relating to their financial wellbeing. You will also directly advocate or represent clients with third parties. You will have all the same skills necessary for the adviser role but you will very likely have a background in advice work and also need some experience of the disciplines and requirements of delviering casework.

How to Apply

If you are ready to make a real difference and join a team that values compassion, professionalism, and collaboration, we want to hear from you!

Please to apply for these roles. The closing date for applications is February 14th

Citizens Advice is committed to promoting equality, diversity, and inclusion. We encourage applications from all sections of the community, particularly those from underrepresented groups.

Join us in delivering advice that changes lives.