Quality Jobs

Community Programmes Assistant – 12 Month Fixed Term Contract 

The Postcode Lottery raises funds for good causes. Together with our partners and everyone who participates in the lottery, our staff members all work towards creating a better, greener and more socially inclusive world. Would it make you proud to contribute towards this amazing mission as a Community Programmes Assistant? Join our international team at the Postcode Lottery Group in the Netherlands, Germany, Norway, the UK and Sweden! 

Each year, the Community Programmes Team process thousands of applications for funding and work across 6 x Trusts. Over 4,000 good causes were supported last year by these Trusts for good causes across Great Britain. Reporting to the Community Programmes Advisor, you will work across 6 x Postcode Trusts (Postcode Trust, Local Trust, Community Trust, Society Trust, Neighbourhood Trust and Places Trust). This role will support the Community Programmes funding cycles, grant holders and applicants and support with processes involved in distributing grants to good causes across GB. 

"This role supports so many charities and good causes across Great Britain and every day is very different all while celebrating the ethos and values of People's Postcode Lottery funding. In this role you get to see firsthand the impact that funding raised by players has along with directly supporting groups throughout their funding journey." Tim Hunter, Community Programmes Officer

Your tasks:

• Answer enquiries from good causes by email, letter and telephone for the 6 Community Programme Trusts. This includes providing advice on our funding programmes and supporting applicants and grant holders
• Booking and setting up meeting rooms, this involves supporting the preparation of papers, making refreshments, minute taking and arranging travel/accommodation
• Use Salesforce effectively, efficiently and consistently to assess funding applications up to the value of £25,000, complete due diligence checks, review and reply to evaluations, update records and create reports
• Assisting in organising ‘how to apply for funding’ workshops including presenting to potential applicants in front of audiences of up to 100 people and supporting Community Programme Officers with external event planning
• Oversee and maintain the 6 x Trust websites to ensure content is accurate and up to date, this will include creating content after each funding round

Your qualities: 

• Extremely organised working to tight deadlines along with good oral and written communication skills, able to take minutes, draft reports, prepare presentations and bring solutions when challenges arise
• Pro-active approach with a can-do attitude. This will involve being a strong team player, supporting team members with their workloads, bring new ideas to improve processes, able to work under pressure, managing own workload and juggling priorities and deadlines
• Experience in a similar role and passionate for smaller charities and good causes with voluntary sector experience/ good knowledge of the charity sector in GB
• Strong working knowledge of Microsoft, e.g. Word, Excel and PowerPoint
• Analytical and problem-solving skills and the confidence to make decisions within the parameters defined by the Community Programmes Advisor

Benefits of working with us:

You will receive a competitive salary, join an excellent pension scheme and benefit from private medical care. 

We have a strong culture of learning and development. Our Lottery Academy offers an extensive range of training programmes and courses. There are also many career opportunities in the UK and abroad.

We enjoy working with one another. We regularly arrange social activities and organise our Christmas breakfast at the end of the year, a date that everyone looks forward to, where we look back proudly at what we’ve achieved together. 

Your wellbeing is important to us. That’s why we offer a variety of options including an inhouse gym, with an optional weekly massage, and access to mental health support services. 

You’re regularly involved in the work carried out by the charities thanks to the funds we raise for them. This includes volunteering, project visits, presentations in our seminar space, and an invite to the annual Gala event attended by the organisations we support.

Your future department:

Charities are at the heart of the organisation and this position is crucial in helping to deliver the wide-ranging, exciting and incredible work funded by our players.

In 2024, our players support for charities was over £1.3 billion and this is anticipated to increase in the years ahead. With this growth comes greater responsibility. We are committed to ensuring that our players remain connected with the causes they help support. As a funder, we also remain faithful to our funding principles and ensure that we are an enlightened partner in our efforts to make the world a better place for planet and people.

Each year, the Community Programmes Team process thousands of applications for funding received several local community focused Postcode Trusts. Thousands of good causes were supported last year by these Trusts for projects across Great Britain.

Your future employer:

The Postcode Lottery Group is an international organisation with a social purpose. We set up and run lotteries to raise funds for a fairer, greener, healthier world.

Our players win prizes together with their neighbors and raise money for charity together – it’s a win-win! 

Postcode Lottery players have now raised over €12 billion for thousands of charities since 1989. We’re the 3rd largest private charity donor in the world. 

Every day, more than 1,500 team members in Great Britain, the Netherlands, Sweden, Germany and Norway are helping to raise €2.3 million for charity partners. 

People are at the heart of what we do. Whether it’s our team, our players or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are. 

This role will be to support the perpetrator intervention across Wiltshire.

You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.

In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.

The post-holder will be expected to work to Respect standards.

Full training will be available for this role. 

Client Based Duties

• Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
• Develop personalised risk assessments and safety plans for each service user.
• Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
  • Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
• Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
• Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC.  You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response. 
• Ensure support provided is accessible to clients in terms of location and times.
• Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
  • Feeds back into action planning to further progress, signpost or close cases and;
  • Provides feedback to your clients/agencies.
• Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.  
• Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
• Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
• Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
• Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
• Work at all times to Respect standards.
• Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
• Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.

Working with other agencies

• Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
• Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
• Participate and prepare reports
• Prepare reports for FearFree management as requested.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To engage in supervision, annual appraisal and induction training.

Responsibilities

• The post holder will deal with highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy
• Work within FearFree’s Policies and Procedures at all times.
• Responsible for security of client information and mobile phone while out of office.
• Employees have responsibilities in respect of health and safety.  In particular they will:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Newham. No personal care or experience is required, just the right values.

£13.15 per hour, working a zero hour contract.

Want to feel like you have an exciting future? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused

For the full list please see our website.

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Planning, Monitoring, Evaluation and Reporting Specialist (PMER) / Spécialiste en Planification, Suivi Évaluation et Rapportage

Lieu de travail: Antananarivo

Contrat à durée indéterminée après essai. Travail à temps plein

Rattachement: Expert en apprentissage et qualité de programme / Quality and Learning expert

Fonctions générales

Le PMER Speclialist sera chargé d'encadrer les responsables PMER et de gérer l'ensemble des activités liées à la planification, au suivi, à l'évaluation et au rapportage des projets du programme pays. Il/elle devra s'assurer que toutes les planifications sont à jour et que le suivi des progrès par rapport aux objectifs fixés est réalisé dans les délais. Il/elle veillera également à ce que les données relatives aux progrès et réalisations des projets soient régulièrement actualisées dans les systèmes PMER de WaterAid. En outre, il/elle organisera et animera les sessions de revue trimestrielle des programmes, gérera les processus de rapportage périodique selon les calendriers des bailleurs, et contribuera au développement des approches, capacités et connaissances des organisations partenaires de WaterAid Madagascar.

Responsabilités:

• Planification : Assister les responsables de projets dans l'élaboration des plans opérationnels, coordonner la planification conjointe entre départements, et appuyer la conception des cadres de suivi-évaluation pour les nouveaux projets ;
• Suivi : Mettre à jour régulièrement les systèmes de suivi (mWater, WAPS), travailler avec les partenaires pour utiliser les outils de suivi, et assurer la fiabilité des données ;
• Évaluation : Organiser les sessions de revue trimestrielle, garantir l'actualisation des données pour les évaluations, et appuyer les évaluations finales des projets et programmes ;
• Rapportage : Fournir des éléments pour les rapports périodiques, appuyer l'amélioration de la qualité des rapports des projets, et contribuer à l'élaboration des rapports pour les bailleurs ;
• Appui spécifique : Transmettre des connaissances et compétences PMER aux équipes et partenaires, et fournir un soutien spécifique aux gestionnaires de projets et programmes ;
• Contribution générale : Participer aux travaux d'équipe, contribuer au développement des stratégies du programme, et accomplir d'autres tâches assignées par les supérieurs.

Le PMER Specialist aura le profil suivant :

• Niveau académique post-universitaire de niveau master (bacc+4) en statistique, économie, gestion, ou dans un domaine technico-scientifique équivalent ;
• Au moins trois ans d'expérience en planification, suivi-évaluation et rapportage, au niveau d'un projet ou d'une ONG internationale ;
• Bonne connaissance du secteur Eau - Assainissement - Hygiène ; une expérience dans le secteur serait un atout ;
• Exigences physiques/environnement : Apte à de fréquents déplacements vers les zones d'interventions de WaterAid Madagascar ;
• Adhérence aux politiques et valeurs de WaterAid.

Connaissances, aptitudes et compétences requises :

• Maîtrise des outils informatiques de base en bureautique, et avancés en analyse statistique et gestion de bases de données ;
• Compétences et habilités pour travailler dans une équipe pluridisciplinaire et multiculturelle ;
• Capacités à faciliter des réunions, des débats et en faire des PVs et rapports ;
• Capacité d'adaptation, de négociation et de communication avec une large cible ;
• Maîtrise de la langue française écrite et parlée ;
• Bonne connaissance de l'anglais (un atout).

Comment postuler

Cliquez sur Postuler maintenant et téléchargez la description du poste. Tous les détails sur la manière de postuler se trouvent dans la description du poste.

La date de clôture des candidatures est fixée au 13 Septembre 2024 à 17h00.

Notre promesse sur le personnel

Tout ce que nous faisons est guidé par nos valeurs. Nous voulons que chacun soit traité avec dignité et respect, et nous défendons les droits et les contributions des personnes pour parvenir à un monde plus juste. Nous sommes passionnément engagés à être une organisation où chacun est le bienvenu, respecté, inclus et habilité à donner le meilleur de lui-même. Nous représentons et célébrons la diversité de notre personnel, de nos partenaires et de toutes les personnes avec lesquelles nous travaillons, afin de créer une culture où chacun peut atteindre son plein potentiel

Purposeful planning. Cutting-edge strategies. A brighter future for all. 

Senior Marketing Executive (Brand and integrated campaigns)

£30,000 - £35,000 plus

Reports to: Marketing Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 6 month fixed-term contract or Secondment Opportunity

Hours: Full time 35 hours per week (compressed hours will be considered)

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: We are reviewing applications as they come in and therefore will be interviewing on an ongoing basis, please apply ASAP to avoid disappointment

Recruitment process: Competency based interview via Microsoft Teams

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At EIDA, we equip employers to support their employees affected by domestic abuse and to share best practice with others. We endeavour to bring about constructive change, leading to a society where survivors thrive, and where domestic abuse is not tolerated.

As Membership Coordinator, you will work closely with our small team to support all aspects of EIDA membership, ensuring that members are provided with the tools and support they need to respond to domestic abuse within their organisation.

You will support the team to develop EIDA’s membership of UK employers at all levels, from engaging smaller members (who join EIDA for free) to large corporate organisations who join as paying members at the level of Strategic Partner or Beacon member.

You will play an integral role in building the sustainability of the organisation and expanding our reach to many more UK employers, engaging with our members and creating and sharing tools and good practice to achieve our vision of every employer taking effective action on domestic abuse.

TERMS OF APPOINTMENT

Salary: £28,000 to £32,000 FTE

Contract: Fixed term for 2 years

Hours: Full time (37.5 hours). We are happy to consider flexible working arrangements

Location: London, hybrid position with one office-based day in an average week

Reporting to: Head of Membership & Partnerships

Direct reports: None

Benefits

• Flexible working arrangements
• NEST pension with 3% employer contributions
• 25 days annual leave + public holidays

Closing date Tuesday 3 September 2024, 9am

Interviews will take place on or before 11 and 12 September 2024, in London or remotely. We may close the vacancy early if sufficient applications are received, so early applications are appreciated.

How to applyPlease send us a brief covering letter (maximum 2 pages A4) or a short video, outlining why you think your skills equip you for this role and why you want to work at EIDA, along with your CV.

MAIN TASKS & RESPONSIBILITIES

Membership engagement

• Manage and build relationships with prospective, new and existing EIDA members.
• Manage the member experience, including responding to queries from prospective and existing members, acknowledging receipt of new member forms and overseeing follow up contact with new and existing members.
• Identify key trends, gaps and topics, as well as opportunities for cross-pollination and member introductions.
• Support the Head of Membership & Engagement to respond to EIDA’s Beacon and Strategic Partner members, assessing their needs and generating plans to improve their membership experience.
• Support the planning and implementation of EIDA events, including coordinating and delivering EIDA’s Lunch and Learn sessions with members.
• Working with the Communications and Engagement Coordinator, ensure the membership receive regular, up to date, engaging information on domestic abuse as it relates to employers, including via newsletters, social media and ensuring the website is up to date.

Membership growth

• Drive membership growth; proactively identify and develop projects for member recruitment, promoting EIDA to prospective and lapsed members.
• Develop opportunities to widen our membership market for example through industry-based forums, groups, conferences and fairs, trade unions, health & wellbeing and diversity & inclusion communities.

Partnership development

• Develop a good understanding of the national and regional landscape of domestic abuse support available to employers, to signpost members effectively to appropriate partners.
• Formalise partnerships with new and existing members, including conducting due diligence and putting in place partnership agreements.
• Attend events to develop new contacts and seek new opportunities for EIDA to engage in.

Data and systems

• Oversee membership information on EIDA’s database, generating reports on interactions and statistics.
• Perform membership analysis and reporting for internal and external stakeholders.
• Maintain routine data cleansing, to ensure member and partner data is accurate, complete and up to date, ensuring all data is handled in line with GDPR.
• Support the team to keep accurate membership engagement records on the CRM system.

Other duties

• Participate in training, regular supervision and appraisals.
• Collaborate on special projects as needed.
• Carry out general administrative duties as required to support the running of the charity 

RELEVANT EXPERIENCE

Essential

• Good academic performance in English and Maths
• An understanding of domestic abuse including key policies and legislation
• Good understanding of best practice in relation to data protection
• At least three years’ work experience in a client/customer-facing role
• Experience using CRM databases
• Demonstrable success in engaging new members/clients/customers
• Experience of managing relationships and partnerships

Desirable

• Knowledge of employer best practice in relation to domestic abuse
• In depth knowledge of GDPR
• Knowledge of best practice in relation to managing membership networks
• Experience of designing, managing and maintaining CRM databases.
• Experience in creating retention plans for current membership
• Experience of developing and implementing partnership agreements
• A commitment to tackling domestic abuse

Skills and attributes

• Excellent communication skills, with the ability to adjust your style for a range of audiences
• Strong project managements skills
• Ability to manage complex workstreams with competing deadlines. Organised, with ability to prioritise
• Ability to adjust course and thrive in a small team, working closely with a wide network of employers, sector partners, government representatives and others
• Strategically minded, with the ability to both see the big picture and roll up your sleeves
• Calm and resilient, comfortable handling tasks in a fast-paced environment

Qualities we look for

• Fostering a co-operative and supportive team, participating in team meetings and activities
• Ensuring EIDA’s vision and values are at the heart of everything we do
• Actively promoting equity, diversity and inclusion in all areas of work

We have an exciting opportunity for a Caseworker to join the team in Thames Valley, working 37.5 hours a week. This role is home-based with regular travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based Berkshire. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Caseworker you will be:

• Effectively manage a caseload.
• Ensure each victim receives an individually appropriate tailored support and information service.
• Undertake risk and needs assessments.
• To follow relevant safeguarding policies and procedures.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice system.
• Identify barriers to individuals accessing our services.
• To work alongside a team to reflect the diverse community.
• Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
• Maintain accurate and confidential case records.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services.
• Using generic IT applications competently.
• Understanding and practical application of equal opportunities and diversity and inclusivity.
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• Maintain professional boundaries.
• Knowledge and understanding of the requirement for confidentiality.
• A successful track record of building effective working relationships across internal and external stakeholders.
• Experience of managing a caseload.
• Experience of outcome focused working.
• Knowledge of risk and needs assessment framework

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

ou may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

To develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

Support those affected by crime in understanding and asserting their rights and entitlements

Understand their journey through the criminal justice and legal systems including the Victims Code of Practic

Facilitate access to additional services

Establish healthy coping mechanisms

Provide practical support and information

Caseworkers will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

We have an exciting opportunity for a Caseworker to join the Kent team in Ashford, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you… What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts ? Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression About the role: This role is based in Kent (plus any information about travel, hybrid working, flexible)

As a Caseworker you will be:

Support those affected by crime in understanding and asserting their rights and entitlements

Understand their journey through the criminal justice and legal systems including the Victims Code of Practice

Manage a caseload of self-referrals or referred service users, delivering excellent services

Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.

Provide information and advocacy to enable service users to navigate and understand the criminal justice process

You will need:

• An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• Using generic IT applications competently.
• A successful track record of building effective working relationships across internal and external stakeholders.
• Ability to work independently and as part of a team.
• Understanding and practical application of Equal opportunities and diversity and inclusivity

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.

Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

Victim Support is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: Hybrid working. The SASS office is in Camden but there is an expectation to travel to the co-located Sexual Health Clinics in Barnet.

Salary:  (Salary Band 2.1) Training opportunity £27,582.75-£29,197.06 per annum

(Salary Band 2.2) Qualified £29,174.06-£31,826.25 per annum

(Please note successful candidates will be appointed at the bottom of the band). 

Hours: 37.5 hours per week

Contract: Fixed Term Contract until 31 March 2025

Closing Date: 4th September 2024 at 12 noon

Virtual Interview Date: Week Commencing 9th of September

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Sexual Health IDSVA Barnet at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Sexual Health project was piloted in Islington and the project has expanded and will now cover Camden, Haringey and Barnet. From late 2021, the Sexual Health project covers a further three sexual health clinics in North London and will continue to provide high-quality holistic support to survivors of sexual abuse and violence who approach the sexual health clinic. As with all Islington SASS services, the Sexual Health project is inclusive to all survivors, but this project has a specific focus on increasing the engagement for LGBTQ+ survivors.

About the Role

We are looking for a Sexual Health Independent Domestic and Sexual Violence Advocates to sit in the Islington SASS team and co-locate in Barnet Sexual Health Clinics. As a IDSVA you will provide immediate support for victim/survivors of domestic and sexual abuse attending the clinic including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as the Sexual Health lead for Solace in for Barnet, providing advice and guidance to Solace staff and Sexual Health professionals.

The Sexual Health IDVAs also hold a caseload providing one-to-one support to high-risk victims/survivors at the point of crisis as well as those at standard and medium risk levels, co-ordinating multi agency support and providing practical solutions.

You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.

About You

If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professionals.

Ideal candidates will have experience working with victim/survivors of sexual abuse or violence and a solid understanding of the support options available to them. You will have strong leadership skills, thrive on working under pressure, and be adept at crisis management and prioritising your workload to meet the demands of this busy service.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,535 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We have an exciting opportunity for a Victim Awareness Officer to join the team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:
As Victim Awareness Officer, you will be responsible for planning and delivering training and awareness raising activities in relation to victims of crime. The role will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will lead on developing this new content for training as well as consulting with stakeholders on their training needs and mapping emerging areas where further input is required. As part of the role, you will be responsible for developing this range of training programmes and keeping training materials up to date. You will maximise the use of social media accounts for training, victim awareness and awareness of specific crime types including Sexual Violence and Modern Day Slavery. You will attend events and presentations to engage the local community and increase their knowledge on support for victims of crime. To assist delivery of your role you will recruit and support a cohort of trained volunteers to perform the roles of Criminal Justice Champions and Engagement Champions volunteers.

You will need to be able to work flexibly to accommodate the training requirements as well as experience of delivering presentations and structured training programmes and talks to a range of audiences. You will need to be IT literate and be effective with your communication.

Please see attached Job Description and Person Specification for further details.

About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: UK, France or East Africa preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £53,000 - £55,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave + public holidays, counselling support and annual wellbeing days.

VIDERE

Videre is an award-winning, UK-registered NGO that exposes human rights abuses and holds perpetrators to account. We work directly with communities in stressed environments, equipping networks of activists and community leaders with the technology and training necessary to safely capture visual documentation of political violence, human rights violations, and other systemic abuses. Our aim is to ensure that the concerns and knowledge of affected communities drive advocacy, policy, and legal action.

POSITION SUMMARY

This is a critical role in the organisation, reporting to the Senior Director - Innovation. The role is responsible for the implementation, oversight and continued improvement of the organisation’s security risk management framework and processes.

The Security Manager will support both our own project teams as well as the work we do with partners which includes training and accompaniment on human rights documentation and the security risk management necessary to do this work safely. We also oversee a project providing ad-hoc advice directly to non-violent social movement activists which this role will manage.

MAIN RESPONSIBILITIES

• Ensure Videre’s Security Risk Management framework is up to date, efficient and effective.
• Conduct regular Security Risk Assessments (jointly with relevant Managers and Teams) for areas of programme operations, partner locations and other areas of risk.
• Develop and maintain Safety and Security Management Plans and SOPs for projects, and ensure relevant staff are familiar with its contents.
• Develop scenario planning for security and safety risk management.
• Provide proactive safety security management advice, guidance and support.
• As needed, lead the crisis management response when security incidents occur.
• Develop security risk management training resources and deliver them to staff and partners.
• Provide day-to-day Safety and Security Management, and assurance, including: situation monitoring, information sharing and reporting, implementing mitigation measures, reporting, and evaluation.
• Foster a ‘security culture’ within Videre.
• Manage Videre’s contribution to various consortiums.

PERSONAL COMPETENCIES AND SKILLS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• You will have a proven track record of providing security and protection advice and training to human rights defenders, activists, and local civil society organisations.
• You will have a deep knowledge of security risk management, security in unstable environments, duty of care, protection strategies, shrinking civic space, and state and non-state opponents.
• You will be familiar with the holistic model of security.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.
• Strong technology / IT skills and understanding of digital security/secure communications.

Preferred

• You may have a proven track record of in one or more of:
• Working as part of large, complex, multi-donor consortiums.
• Living and working in violent environments or closed civic spaces.
• Delivering training in-person and remotely to a diverse range of learners.
• Experience with human rights research, investigations or legal cases
• Experience with filming or documentary making.
• You may have excellent written and spoken additional languages (other than French and English).
   

APPLICATION PROCESS & TIMELINE

• Please apply via Breezy: submit your CV (maximum two pages) and a cover letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 8 September.
• Initial interviews will be conducted remotely. Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by 4 October.

We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in the human rights sector and we are committed to doing what we can to correct this. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities that we serve. Therefore, we are particularly keen to receive applications from people who identify with minority and/or underrepresented groups (whether on the basis of race, ethnicity, gender, disability, age, religion, sexual orientation, gender identity or expression, or any other legally protected status). We also value diversity in terms of personal and professional experience; believing that different ideas, perspectives and backgrounds create stronger and more creative working environments.

Class 2 HGV Driver, Leicester, LE18

Salary: £32,531.40 per annum

Location: Leicester, LE18

Contract: Rolling 3 Month Contract

Hours: Full-Time: 45 hours/week minus a 30 minute daily unpaid break  

Benefits: 25 days holiday, 5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Transport Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centers. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The Role

We are looking for a Class 2 HGV Driver to make daily collections from our food partners and deliver to warehouses across the West and East Midlands. This role is most suited to individuals with an aptitude for driving, who have excellent customer service skills combined with a professional attitude as you will be dealing directly with our customers as a representative of FareShare Midlands.

Main Responsibilities

The successful candidate will work with the Supply Chain Team to collect surplus food from partners and deliver to the right regional centre.

• Provide excellent customer service to food partners in person and by phone, offering a highly professional impression of the charity in a friendly manner.
• Adhere to all laws and working time regulations.
• Support the Supply Chain Team by collecting stock offered from the food industry and delivering it to Regional Centres in a timely fashion, communicating ETAs and delays.
• Maintain records of collections and allocations e.g. provide paperwork and temperature readings to the Regional Centres on delivery.
• Identify any barriers or opportunities and feedback any developments or challenges e.g. delays, maintenance concerns, instruction errors, etc.
• Ensure deliveries follow the assigned order, the routes are planned appropriately in the given timescale and all delivery windows are met safely.
• Highlight and respond quickly to any anticipated delays or difficulties, using problem solving skills to mitigate any unforeseen circumstances e.g. taking breaks while queueing or changing the order of collections subject to permission from the Supply Chain Team.
• Ensure the quality of the product delivered is accurate against notes, making detailed visual inspections and flagging any concerns or discrepancies before the vehicle is loaded.
• Strengthen existing relationships by providing a reliable and friendly service.
• Adhere to all health and safety and operational requirements at all times.
• Ensure the vehicle is properly maintained, serviced and cleaned to a high standard.

This position will involve handballing and lifting with the provision of lifting equipment. You may be required to complete other duties as requested to suit the needs of the charity. Some work on Saturdays with notice will be required.  

Person Specification

Essential

• Class 2 UK Driving License
• A valid CPC and digital tachograph card
• Required to undertake heavy lifting
• Health and Safety awareness
• Customer service and communication skills
• Positive and professional attitude
• Able to use a Smart Phone including apps such as What’s App, Sat Nav and E-mail.
• Good Midlands geographic knowledge

Preferred

• Clean License
• Accredited forklift truck permit (counterbalance)
• Experience delivering chilled or frozen food

 How to Apply: 

If you would like to apply for this role, please send a copy of your CV.

We are looking to get the right candidates started as soon as possible.  The vacancy will continue remain open until both roles are filled.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date: Open, ongoing recruitment

Interviews: TBC