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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Business Partner will play a pivotal role in supporting the financial health and sustainability of Saferworld with a specific focus area on Saferworld Europe (Registered in Belgium) and managing and overseeing the financial aspects of EC-funded projects. Reporting to the Senior Finance Business Partner, the role is one three Finance Business Partner functions that work closely together to provide support across the breadth of Saferworld’s global footprint.
This position involves providing strategic financial guidance, overseeing budgeting and forecasting, ensuring compliance with financial regulations, and supporting programme managers in financial planning and analysis. It will also involve ensuring compliance with related regulations and providing financial analysis, budgeting, and reporting as required.
The successful candidate will work closely with project managers, relevant country teams, the global finance team and external auditors to ensure the effective and efficient use of EC funds and the smooth financial operation of Saferworld Europe. As a Finance Business Partner, the successful candidate will be adaptable, proactive and engaging, working across the finance team collaboratively when needed.
Roles and Responsibilities:
Financial Planning and Analysis:
• Develop and manage, in collaboration, annual budgets and multi-year financial plans.
• Provide financial analysis and insights to programme managers and senior leadership to support strategic decision-making.
• Monitor and report on key financial metrics and programme and grant performance including tracking of match funding.
Budgeting and Forecasting:
• Prepare and maintain detailed budgets for programmes and projects through engagement with relevant country Finance Managers.
• Assist the Director of Finance and Operations in the preparation of annual budgets and multi-year financial plans
• Conduct regular budget reviews and re-forecasts to ensure alignment with organisational goals.
• Work with project managers to prepare budget amendments and re-forecasts as necessary
• Identify and analyse variances between actual and budgeted financial results.
• Manage optimising currency considerations.
Financial Reporting:
• Prepare accurate and timely financial statements and reports for internal and external stakeholders.
• Ensure all financial records are maintained in accordance with EU regulations and organisational policies.
• Manage annual Saferworld Europe audit and related project audits.
• Coordinate the preparation and submission of financial reports to donors and stakeholders.
Grant Management:
• Oversee financial aspects of grant management, including budget preparation, monitoring, and reporting.
• Ensure compliance with donor requirements and financial regulations.
• Collaborate with programme managers to track and report on grant expenditures.
Stakeholder Collaboration:
• Act as a financial advisor to programme managers and other stakeholders.
• Facilitate cross-functional collaboration to support financial planning and resource allocation.
• Communicate financial information effectively to non-financial stakeholders.
Risk Management and Compliance:
• Identify and mitigate financial risks associated with programmes and projects.
• Ensure adherence to internal controls and financial policies.
• Support internal and external audits and implement audit recommendations.
Process Improvement:
• Identify opportunities for improving financial processes and systems.
• Implement best practices in financial management and reporting.
• Promote a culture of continuous improvement within the finance team.
Knowledge, qualifications and experience
· Experience working as a finance business partner/senior management position in the charity sector, ideally within a matrix organisation structure.
· Proven experience in budgeting and forecasting with a mix of restricted and unrestricted funds, including budget development, monitoring and accounting.
· A professional certification (e.g., CPA, ACCA, etc.) is preferred.
· Demonstrable experience working on EU funded projects and within European country contexts is a pre-requisite for the role.
· Experience of project management across an organisation including an ability and willingness to undertake 'hands-on' tasks such as preparing budgets, cash flows and other financial planning, management and control processes
· Understanding of key operational and strategic considerations relating to institutional fundraising, grant making processes, donor reporting requirements, financial reporting with institutional donors
· Track record in anticipating change, understanding its impact on the organisation and supporting process to adapt to change.
· Track record in working with people without line management responsibility, and influencing change
Experience of working with a wide range of finance and non-finance colleagues, including overseas offices
Knowledge, qualifications and experience
· Experience working as a finance business partner/senior management position in the charity sector, ideally within a matrix organisation structure.
· Proven experience in budgeting and forecasting with a mix of restricted and unrestricted funds, including budget development, monitoring and accounting.
· A professional certification (e.g., CPA, ACCA, etc.) is preferred.
· Demonstrable experience working on EU funded projects and within European country contexts is a pre-requisite for the role.
· Experience of project management across an organisation including an ability and willingness to undertake 'hands-on' tasks such as preparing budgets, cash flows and other financial planning, management and control processes
· Understanding of key operational and strategic considerations relating to institutional fundraising, grant making processes, donor reporting requirements, financial reporting with institutional donors
· Track record in anticipating change, understanding its impact on the organisation and supporting process to adapt to change.
· Track record in working with people without line management responsibility, and influencing change
Experience of working with a wide range of finance and non-finance colleagues, including overseas offices
Skills and abilities
·A positive business-needs centered approach and ability to work in a business partnering model with managers across the organisation
· Proficiency in financial software (preferably SUN) and Microsoft Office Suite, particularly Excel.
· Ability to communicate sensitively and effectively with a wide range of people, including across cultures and with those at a distance.
· Ability to lead and motivate others through a positive can-do attitude and inclusive team ethos, building strong relationships and partnerships across finance and other departments
· High levels of technical and systems skills and ability to balance a strategic approach with strong hands-on work ethic.
· A hands-on person manager, able to support colleagues and create a learning environment, within the bustle of the day-to-day accounting environment
· Sensitivity to context, geographical dynamics that drive conflict and division, and power imbalances
Personal qualities
· Commitment to and compliance with Saferworld’s safeguarding principles
· Commitment to respect and value equality and diversity, and understanding of how this applies to own area of work
· Commitment to own continuing personal and professional development
· Commitment to the vision, mission and values of Saferworld.
Other requirements
Some travel may be required for capacity building and to support colleagues and partners in head office, regional and country offices (not expected to exceed 3-4 weeks per year).
The client requests no contact from agencies or media sales.
Age UK East London are recruiting a helpline advisor to our Tower Hamlets Connect service. Tower Hamlets Connect is Age UK East London’s integrated health, social care and social welfare helpline providing all Tower Hamlets residents with the right advice and support at the right time. Acting as the front door to adult social care in the borough and an independent advice and advocacy service, we provide residents with advice and support to access appropriate services in the statutory, health and voluntary community sector.
Job description
Job Purpose
• To contribute to the delivery of an effective, efficient and safe helpline for the residents of Tower Hamlets.
• To provide information and advice to customers on support and services available in the borough, enabling them to remain as independent for as long as possible and with improved health and wellbeing.
• To act as a first point of contact for Tower Hamlets residents and professionals.
• To ensure accurate and timely case records are maintained to support ongoing service improvement.
• To ensure all referrals to health or social care are appropriate.
Key Tasks
• To act as a first point of contact for Tower Hamlets residents and professionals via telephone and email
. • To gather information required to efficiently triage customers’ strengths and needs and make appropriate referrals.
• To provide information and advice to residents on local services to support prevention and promote independence.
• To actively promote use of the digital portal and signpost to digital support services where appropriate.
• To maintain excellent records of all contacts and enquiries on all relevant case recording and data systems ensuring accuracy, quality and timeliness while complying with statutory requirements and maintaining confidentiality.
General
• To meet regularly with line manager for support, supervision, and appraisal.
• To attend team meetings required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
• The role reports to the Helpline Team Leader.
The client requests no contact from agencies or media sales.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop and diversify your fundraising experience with a sector-leading team?
If the answer is yes, then our Public Sector Development Manager role could be for you.
Every childhood is worth fighting for. This is our belief. We all share it. It drives the NSPCC's Major Giving Department to bring in the funds needed to protect children and prevent abuse. Join us at the NSPCC as a Public Sector Development Manager.
The role will work with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager towards a shared income target of around £5 million per annum. These funds will create ground-breaking NSPCC projects that support millions of children and help prevent abuse across the UK.
The Public Sector Development Manager will work at both a national and local level to secure grants that help the Statutory team achieve its annual income target. Working across the charity, she/they/he will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, she/they/he will support team members to maximise income from public sector funding streams.
The Major Giving department is open and supportive with an active social life The wider Trusts & Statutory Team has grown considerably - increasing its annual income by more than £6 million since 2017/18. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.
The successful candidate will have:
- Experience of working with major funders, successfully bidding for their support and providing ongoing stewardship
- The ability to produce compelling written materials of the highest quality
- Strong interpersonal and relationship building skills
- Proven success in delivering financial objectives through effective bid management
Family Support Worker
12 Month Fixed Term Contract
To cover the North East of England
£21,000 pa + benefits (company car, 25 days annual leave and pension)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.
Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place either on Teams or at our North East Care team office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
In this role you will provide operational line management and support, to staff who work with and help our members, and all callers, whether self-referred or referred by other charities, or statutory agencies, ensuring that we continue to provide the highest quality of services and facilities at all times.
You will have:
• Extensive experience of working in a charity / community development and / or social care setting, at Team Leader, or Assistant Manager level;
• Clear understanding and confidence of the role and responsibilities of a service manager, within the sector:
• Similar knowledge and skills in regard to the application of relevant structures, policies, procedures and regulatory standards (such as ‘Safeguarding’, Data Protection’, ‘Charity Commission’ requirements, etc);
• Proven ability to effectively manage, motivate and develop a skilled staff team and our volunteers. And effectively deliver and oversee appraisals and relevant training for staff and volunteers;
• Proven ability to manage and resolve complaints and enquiries, whether from staff, ICS Members, or from the public;
• Your hours will be flexible, with the understanding that you will be required to work occasional ‘unsocial hours’ (evenings / weekends), to provide support to funding and social events;
• We do provide technology and support to allow occasional ‘working from home’.
We will always offer our services, facilities and promotional work based on our strongly-held, traditional Irish values of inclusivity, hospitality, patience and good humour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers
Purpose of your Job:
We are looking to recruit an efficient, friendly, enthusiastic administrator with excellent communication skills to support our Service Teams.
The role will include managing day to day administrative tasks for the service team, processing incoming referrals and responding to queries, along with data entry, booking systems, coordinating meetings, events, venues, and rota’s.
This role plays a key part in our service delivery to young people.
You will work to Centre 33’s values of being inclusive and specialist; supportive and non-judgmental; and collaborative and accountable.
You will be working primarily from our Huntingdon office but with travel to other hubs within Cambridgeshire.
This post is subject to a DBS check and references.
Centre 33 strives to be an equal opportunities employer.
We welcome discussions about flexible working arrangements
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join us in making a difference!
Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers.
Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits?
We are looking for an enthusiastic caseworker to join the team, to provide the following:
- You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
- Advice will be delivered virtually according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.
- Help to design welfare benefit information leaflets and upskill referrers, preparing and providing training on our referral processes.
- Working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets, and support the work of volunteers.
Benefits include 25 days annual leave plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years
For a job pack contact us.
CV’s are not accepted
Previous applicants need not apply
Closing Date: Monday 8th July 2024 at noon
Interview Date: Monday 15th July 2024
AllChild (previously known as West London Zone) is an award-winning early intervention charity that helps children and young people build the relationships and skills they need to flourish and thrive into adulthood.
Our aim is for every child to achieve good Social and Emotional Wellbeing and improved Academic Achievement. We call this “creating SEA change.”
We currently work with c.1,700 children and young people. We've grown rapidly since our launch in 2016 and are now expanding our work to Wigan Borough as the first stage in our ambitious growth plans.
We will continue to focus on improving the quality and impact of our core programme, whilst also committing to work more deeply in both London and the North West by building up our team and individuals in the local community to drive impact and change.
We are looking for people who are are highly motivated, with high standards and expectations for themselves and others. We are keen to attract people who share our values.
Reporting into the Senior People and Culture Business Partner you will provide full generalist HR support to the AllChild employees. This is a hands-on operational role covering the full employee lifecycle from recruitment, onboarding, payroll perpetration, compensation & benefits, and employee relations. You will play a key role in the delivery of the People and Culture strategy and will work alongside the Learning and Development Business Partner and EDI Lead to ensure its success.
For further information and to apply, please visit our website via the 'Apply' button.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Project Manager with drive, enthusiasm, and knowledge to join our small dynamic team in creating innovative training programs to develop ethical, sustainable kidney transplant programs, saving lives in low and middle-income countries (LMICs).
Background
Our vision is that patients around the world with end-stage kidney failure will have the option of a kidney transplant locally and the chance of a life free of a dialysis machine. TLC helps to save and transform lives directly, and through transfer of skills, helps many more in the future
At TLC, we support the development of ethical, sustainable living and deceased donor kidney transplant programs, through collaboration with our specialist transplant volunteers from the UK NHS. Through various teaching methods and resources, including travel to partner centres, we empower overseas healthcare professionals (HCPs). TLC is the 'go-to' organisation for fledgling transplant programmes. We achieve this through direct training, transplant missions and observerships supplemented with mentoring, online teaching, resources and support
We are looking for a Partner Centre Project Manager who will manage all aspects of TLC partner projects. The Partner Centre Project Manager will be responsible for delivering the objectives outlined in the strategy and managing the training/mentoring programs for partner centres.
The TLC Team
Transplant Links is a small, flexible, and highly motivated team comprising a CEO, Director of Medical Activities, and Project Administrator. The Partner Centre Project Manager will report directly to the CEO, and collaborate closely with the Director of Medical Activities, working with over 50 NHS volunteers.
The Role
As we have expanded our global reach we need a Partner Centre Project Manager to develop and implement training programs in our partner centres worldwide. Primary responsibilities include project management of partner centres coordinating their training and resource allocation, and stakeholder communication (healthcare institutions, supporters, HCPs). This involves organising missions, where a team of UK volunteers travels to facilitate living donor kidney transplants in situ. These missions will be led and supervised by the project manager.
The Partner Centre Project Manager also assesses and addresses the evolving needs of partner medical centres, ensuring that the training programs remain pertinent and customised to the specific requirements of partner centres. They will monitor the program’s expenditure within agreed budgets and ensure compliance of the activities and expenditure with TLC policies, whilst also taking the lead on program reporting to supporters. Crucially, they will be responsible for liaising with local program leaders (doctors, nurses and hospital managers), volunteer HCPs from the UK and stakeholders in the field (often Health Ministries and hospital management).
Primary accountabilities include: the completion of missions within a given time frame; abiding by the policies and procedures in place to ensure the safety of TLC volunteers and staff; identifying and managing risks within programs and proposing mitigation strategies; moving each partner centre through the phases of development as per the strategy; assessing prospective partner centres; progress reporting and communicating performance; managing budgets and resourcing requirements
Example tasks include meeting online with partner centres; writing plans and budgets for overseas missions; meeting online with a current or potential sponsor of a partner centre; liaising with TLC volunteers; facilitating meetings with key stakeholders; making in person visits in UK and abroad; working with TLC volunteers to design itineraries for upcoming observerships; preparing performance reports on centre progress and KPI’s
Role Requirements - Candidate Specification
We invite applicants with strong leadership qualities and an appetite for solving complex problems to apply to join our team. Applicants should have excellent project/program management and organisational skills and at least 5 years of project management experience at a similar level, preferably with a background in a relevant international/development management or implementation role, and ideally in healthcare and the charity sector.
With demonstrable experience in designing, initiating and leading complex development processes and programs, applicants should have a significant understanding of budget management, time management, stakeholder management and financial reporting. Previous experience in successfully managing complex programs within the international development and/or health sectors is needed, and experience working in LMICs would be desirable.
The Partner Centre Project Manager will be expected to work from home on a laptop/computer and to travel overseas to partner centres as needed. They will be working both with other members of the TLC team at times and on their own. UK DBS check will be required
Please provide a covering letter together with your CV for your application to be considered
Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located at Luton & Dunstable Hospital. This is a full time role, on a fixed term contract until 31st March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
We are looking for an Independent Domestic Violence Advisor (IDVA) to be based at Luton & Dunstable Hospital this role will compliment the Hospital IDVA based at Bedford Hospital. This is a full-time post on a fixed term contract until 31st March 2025. The aim of this role is to support victims of domestic abuse predominately risk assessed as standard/medium to compliment our high risk service across Bedfordshire. This is a key role at the hospital working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support.
As an IDVA you will be:
- Providing a high quality support and advocacy service to victims of domestic abuse.
- Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
- Promoting the service and raise awareness of domestic abuse through the delivery of training to hospital staff and local partner agencies
You will need:
- Experience of working in support and advocacy with victims of domestic abuse is advantageous
- To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
- To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Receptionist and Officer Administrator
Are you a friendly, enthusiastic team player and people person, with excellent communication and organisational skills?
We have a great opportunity to join Sheffield’s leading provider of services for adult unpaid carers as a part-time Receptionist and Officer Administrator.
Position: Internal title – Business Support Officer
Location: Sheffield - hybrid working options available after a successful probation period
Hours: 28 hours per week or 80% FTE
Salary: £17,600 - £22,800 for 80% FTE, (based on FTE of £22,000 - £26,500). Staff are expected to start at the bottom of the grade)
Contract: Permanent
Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy
Closing Date: 23.59 on 22 July 2024
About the Role
As Receptionist and Office Administrator you will provide an efficient, sensitive, and welcoming reception function for anyone using the Carers Centre as well as high quality administrative support to the charity’s service delivery.
Key responsibilities will include:
- To provide the reception function over the phone and face-to-face for all visitors to the office
- Being a first point of contact for the office phone lines
- Ensuring a diary is kept for all visitors and that they are welcomed and dealt with efficiently and effectively
- Basic health and safety arrangements
- General administrative support; completing correspondence, booking venues, catering arrangements
- Provide high quality administrative support to the Chief Executive as required
- To service formal and informal meetings such as the Centre’s Board of Trustees and its various sub-committees
About You
You will be an efficient, sensitive, and welcoming person, committed to excellent customer service. You will be comfortable dealing with visitors to the office, some of whom may be distressed or upset.
Essential skills and experience include:
- Experience of providing a reception service in a customer-focused organisation
- Excellent organisational and communication skills, including excellent telephone manner
- Understanding confidentiality, the potential needs of unpaid carers and data protection requirements and processes
- Experience of providing a wide range of administrative tasks
- Experience of prioritising own workload and working to tight deadlines
- Excellent knowledge of IT systems including proficiency in Microsoft Office
- Ability to work on own initiative and as part of a small team.
Although not essential, an understanding of the needs of carers (personal experience of working with paid/unpaid carers) would be beneficial.
About the Organisation
The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.
They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.
You may also have experience in areas such as Admin, Administration, Administrator, Office Admin, Office Administration, Office Administrator, Receptionist, Reception, Reception Administrator, Customer Service, Customer Service Administrator, Customer Service Admin, Customer Service Support, Admin Support, Administration Support, Support Administrator, HR Support, HR, Human Resources, HR Admin, HR Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Service Lead
Job type: Full Time, permanent
Salary £35,235 Per Annum + Area Weighting Allowance
Hours - Monday - Friday 09:00-17:00 with an hour lunch
Location - Northwest London
Travel is required as and when needed within region.
This role requires regular travel: A Full Driving License and access to your own vehicle are essential.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders
Who are we looking for?
·This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements, and organisational financial targets.
·You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
·We are looking for a Service Lead who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI’s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings.
·You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
·The role offers flexible working in the community (visiting staff and properties), in the Northwest London region. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
KEY RESPONSIBILITES:
·Effectively lead and deliver services which comply with the regulatory framework.
·Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
·Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.
·Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
·Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
·Work collaboratively with other internal support services –such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.
·Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.
What you can expect from us
·A dynamic and supportive team who delivers results for the people we support every day.
·The opportunity to work flexibly within the community as this role allows you to work from home in between property visits
·A commitment to helping you learn and develop your career.
·Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.
·For further information about Nacro’s employment offer, please click .
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.
For further information about the role, pleased click .
If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]
We are ready and waiting to receive your online application.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you; we have an exciting opportunity for a Homicide Family Caseworker to join our team, you need to live in London and will be working 37.5 hours a week.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
We are looking for a Digital Marketing Manager to be responsible for developing marketing for the newly created Institute of Early Years Education due to be officially launched in August 2024. This is a pivotal role in an exciting new venture, and a career-making opportunity.
Position: Digital Marketing Manager (Institute of Early Years Education)
Location: Huddersfield/hybrid (minimum of 2 days per week in the office)
Hours: Full-time, 37 hours per week
Salary: Circa £38,000 per annum
Duration: Permanent
Closing Date: 8th July 2024. Please note this role may close sooner than advertised if a suitable candidate is found.
The Role
You will be responsible for the ongoing development, digital marketing and growth of the institute, working with the team to raise the brand profile, drive strong online traffic and achieve significant membership growth. You will also be responsible for innovation and improvement of digital marketing activity, strategic brand positioning and B2C engagement to drive membership.
Main duties include:
- Develop and manage the brand
- Position the marketing and membership opportunity to enhance the profile and professional status of the sector
- Increase the quality of early education and care and lead to a positive impact on children through membership uptake and renewal
- Lead on the development and implementation of the marketing strategy.
- Resourcefully create and oversee innovative digital marketing campaigns.
- Contribute to ideation, creation, management and review of digital resources, communications and platforms
- Oversee the management of and represent the institute at external events.
About You
As Digital Marketing Manager, you will have experience of:
- Working at Brand Manager level and/or account management
- Consistently achieving of pipeline conversion
- Social and digital marketing and communications
- Project and budget management
- Internal communications and commercial marketing plans
- Managing long-term customer relationships
- Marketing products and/or services to customers
- Campaign launches and management
- Leading smooth on-boarding of new partners and integration within the organisation
- Marketing and communications strategies and techniques
About the Organisation
Join an award-winning charity and membership association that supports nurseries, early year’s settings and their workforce to deliver the best possible early education and care to our youngest children.
A charity that believes in quality and sustainability and puts members’ businesses at the very heart of what it does. This innovative thinking gives members the edge and an advantage that makes your nursery the best it can be.
Benefits include:
- Free onsite car parking
- Healthcare Cash Plan
- Employee Assistance Programme with access to Doctorline providing 24/7 access to a UK GP from anywhere in the world
You may have experience in areas such as Digital, Marketing, Digital Marketing, Communications, Digital Communications, Marketing and Communications, Brand, Brand and Marketing, Digital Manager, Marketing Manager, Digital Marketing Manager, Communications Manager, Digital Communications Manager, Marketing and Communications Manager, Brand Manager, Brand and Marketing Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.