Quality Jobs

Sense is recruiting for a Creative & Digital Production Manager to join our fantastic Brand and Content Team in King’s Cross, London on a hybrid basis.

As we head into our 70th anniversary year, our ambitions are bolder than ever. We want to reach and support more disabled people across the country to create a world where all disabled people are included and connected, no matter what. This role is responsible for the end-to-end production of content that increases engagement, to help make our bold plans a reality.

The Brand and Content Team manages content production for departments across the whole organisation, whilst also creating content to meet our own strategic goals. You’ll play a vital role in this team, responsible for the entire content production process from brief through to delivery. You will work closely with teams across the organisation that commission content development to understand their goals and objectives, and ensure that content projects are delivered on time, within budget and aligned with organisational goals.

The main duties and responsibilities include:

• Be the central point of management for the numerous content development requests that come into both the brand and content, and digital engagement team.
• Be the primary point of contact for teams across the organisation that commission content development, working with them to understand their goals and objectives to ensure that creative projects deliver against these.
• Scope, collaborate and challenge (when required) incoming requests, to ensure that all content briefs serve a specific need and have a clear purpose and plan.
• Project manage tasks and activities through our brand and content and digital engagement teams, ensuring that projects are delivered on time and within budget.
• Enable and facilitate integration between the digital engagement team and the brand and content team to ensure efficient workstreams and deliver high-quality content. This includes chairing the monthly joint team meetings.
• Manage the internal workflow and production process, continuously analysing this to identify and implement optimisations. Educate internal stakeholders on this process to ensure they adhere to this.
• Manage relationships with external suppliers such as graphic designers, photographers, agencies, production houses, printers and other freelancers.
• Manage all project and planning documentation, including translating commissioning team content requests into clear and inspiring briefs, creating production schedules and critical pathways, and communicate these effectively with team members and stakeholders to manage expectations and keep production on track.
• Maintain and develop the joint team priority content calendar, and the Brand and Content Team’s project planner, using these to anticipate and communicate upcoming and future projects to enable effective planning across both teams.
• Oversee resource allocation and capacity within the Brand and Content team to understand capacity levels and to be able to plan accordingly.
• Collaborate with the Brand Manager and Content Producer to ensure content output follows accessibility, brand and tone of voice guidelines.
• Management of Sense’s central Marketing Materials stock which serve the needs of numerous teams around the organisation, including maintenance of stock levels and financial reconciliation of orders from around the business.
• When required, liaise with the people and families we support and our supporters to ensure our communications are people centred.

To succeed in this role, you will have:

• Experience working in a content, creative, marketing or digital team, in-house or at an agency.
• Experience of project management of and working across the entire end-to-end creative/content production process for digital and offline channels, including scoping, brief writing, scheduling, resource allocation, managing creative reviews and feedback, production and delivery.
• Excellent project and time management skills, including the ability to coordinate several projects simultaneously and adapt to changing priorities.
• Understanding of creative development and production processes for both digital and print.
• Experience scoping and understanding content development or creative requests from a wide range of stakeholders.
• Confidence in stakeholder management with the ability to build effective relationships, work collaboratively with colleagues across the organisation, and manage conflicting feedback from multiple stakeholders.
• An understanding of broad marketing principles that underpin content projects, to enable effective scoping and interrogation of requests.
• Ability to succinctly communicate complex briefs and rationale for content development requests with senior stakeholders.
• Professional and diplomatic approach with people at all levels, with the ability to build effective relationships, work collaboratively and challenge or push back when necessary.
• Excellent IT skills and expert knowledge of project management tools, knowledge of Adobe Creative Suite is desirable.
• Understanding of brand and accessibility guidelines.
• A commitment to people with complex disabilities and Sense’s vision and values.
• Knowledge of GDPR and its application in fundraising and marketing.

To Apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for an Administrator to work closely with our management team to assist, develop and manage the Charity administration to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.   

Events Assistant
£25,300 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time 

The Events Assistant[CF1]  is a crucial role at the College as you will help and support colleagues in the delivery of events, from administrative assistance in planning the events, to the production of event documentation, branding or collateral, in addition to liaising with events stakeholders, including speakers, programme leads and delegates.  

As Events Assistant, you will provide comprehensive administrative support for online event registration, delegate bookings, delegate communications and associated queries. You will be the first point of contact for event queries, so maintaining a good knowledge of College events and other relevant activities is essential.

Assisting in the research and promotion of opportunities for sponsorship for all events, you will distribute sponsorship packages, confirm sponsorship acquisitions and ensure requirements are fulfilled onsite. You will also produce proposals for assigned events, including timelines, venues, suppliers, draft budgets and staffing requirements.

Reporting to the Head of Marketing and Events, you will help with the delivery of College conferences and study days by providing administrative support for the development of programmes and course materials, whilst also collating and reporting on key event statistics to support the evaluation of the events programme.

With a good level of education,[CF2]  you should have a background in customer-facing roles, be an excellent verbal and written communicator and have experience of interacting via email, telephone and in-person.

With an understanding of GDPR and an excellent level of computer knowledge, keyboard skills and software, you should be able to use and format documents on the Microsoft platform and have the ability to learn new software packages.

Knowledge of events and conferencing, including the processes surrounding the delivery of events, as well as experience of event administration would be desirable. Research and data analysis skills along with the ability to use social media to promote activity would also be advantageous. Travel across the UK and occasional overnight stays are part of this role.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.

You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career. 

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website. 

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting. 

Closing date: 6 December 2024.

Hours: Full-time

Remuneration: Up to £31,500 GBP gross per annum (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Do you have significant experience in warehouse/pharmaceutical supply chain supervision. Can you use your expertise as a Warehouse Supervisor to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

As our Warehouse Supervisor, you will be responsible for all UK-Med’s medical warehouse activities and provide day to day supervision of our medical warehouse Unit 9.

You will oversee the administration and practical control of all systems and procedures to manage pharmacy, medical supplies and equipment whilst ensuring stock is maintained in accordance with MHRA regulations.

With a qualification or equivalent experience in Warehousing/Logistics/Supply Chain, or qualified as a Pharmacy Technician, you will have relevant knowledge in the distribution of medicinal products (WDA/GDP) and awareness of MHRA licencing requirements.

You will have a positive and flexible problem-solving approach and be willing, able and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Supervisor - November 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Wednesday 4th of December 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.

The Social Team is made up of a Senior Social Media Manager, two Social Media Managers and a Social Media Assistant. We sit in a wider Brand and Engagement team that includes digital marketing, email and brand.

In this role you will be leading on content, managing the calendar and working with our wider teams on the planning and delivery of Marie Curie campaigns including the Great Daffodil Appeal and the Nobody Should Die in Poverty campaign. This role is vital to the organisation; collaborating with colleagues and key stakeholders across the charity to bring our brand, our services, and our mission to life online.

You will be responsible for:

Channel management and reputation: you will manage daily content across Twitter, Facebook, Instagram, Tik Tok and other social platforms with a combined audience of nearly 800,000 followers.

Social media strategy: you will also be responsible for the development of social media strategy for key campaign activity, e.g. Great Daffodil Appeal, National Day of Reflection, and brand campaigns, as well as ensuring social media is integrated into wider communications and marketing plans.

Content creation: leading on content across our national channels, you will work with colleagues in the PR, Content and Creative teams to plan and develop daily content.

Budget management and paid activity: you will lead on our organic paid strategy, working closely with our Digital Marketing Manager, and liaise with external agency on a weekly basis to review and refine our approach. You are the budget holder for this activity, including decision making to optimise best performing content and to maximise reach and engagement.

Regional strategy: you will lead on our regional social media strategy reflecting our aim to become a place-based organisation, working with key stakeholders across the nations, to ensure our local presence is engaging, vibrant and complements our national activity.

Key Criteria:

An experienced social media expert to bring insight, passion, and talent to the organisation and team.

Experience of social-first content development, across Instagram, Facebook, Twitter, Tik Tok, Linkedin and Youtube.

Proven ability in using data measurement and insights to improve and optimise social performance. Proven track record of developing, managing, and growing successful online communities
A degree is not essential for this role however we expect you to have previously:

Created, developed and delivered social media strategy and plans (including managing content, engagement, platform development and listening tools).

Managed a variety of key stakeholders, including leading on strategy in devolved nations where appropriate

Application & Interview Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.

Salary: £34,500-£38,324 per annum pro rata

Contract:  Permanent, part time 14 hours per week

Based:  This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).

Benefits you'll LOVE:

- Flexible working. We're happy to discuss flexible working at the interview stage.

- 25 days annual leave (exclusive of Bank Holidays)

- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Subsidised Eye Care
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.

- Industry-leading training programmes

- Wellbeing and Employee Assistance Programmes

- Enhanced bereavement, family friendly and sickness benefits

- Access to Blue Light Card membership

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

This is an excellent opportunity to join a dedicated team supporting vital services for individuals. The role focuses on recruiting, training, and developing volunteers who provide emotional and practical support, as well as coordinating innovative volunteer-led projects.

In this position, you will:

Recruit, onboard, and train volunteers, ensuring they have the tools and support to succeed in their roles.
Manage referrals and support volunteers in delivering befriending services.
Facilitate volunteer group sessions and conduct performance monitoring to maintain quality support.
Handle safeguarding concerns, ensuring all protocols are followed and logged appropriately.
Contribute to volunteer recognition initiatives to foster engagement and a sense of community.

We are seeking a candidate who:

Has experience supporting volunteers, including recruitment and training.
Can communicate effectively, demonstrating empathy and understanding for diverse lived experiences.
Excels in organisational skills, managing competing priorities with ease.
Is proficient in using digital tools, including CRM systems, to maintain records and streamline processes.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary - £24,570 per annum

Full time – 37.5 hours a week

Contract - Permanent

Closing date: Thursday 12th December at 11.30pm

Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.

About the role

You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.

You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!

We are looking for a Corporate Partnerships Fundraiser for an incredible childrens health charity to be responsible for a varied and fulfilling portfolio of accounts, some of which raise six figure sums.

This is a hybrid role with 4 days in the Surrey office and one day homeworking after probation.

The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Research and identify new business opportunities using all the tools available including networking and existing contacts

Act as the main point of contact for a portfolio of accounts, offering exceptional account management.

Work with the Engagement team to prepare and present high-quality new business proposals, pitches and presentations to win new
business.

Make effective and targeted new business calls, including warm and self-generated leads.

The Candidate
Previous experience of winning new business.

Previous experience of effective supporter stewardship.

Previous experience of effective account management.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful , but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Local Policy & Partnerships Manager (1 year FTC) - National Youth Agency

The National Youth Agency is looking for an experienced Local Policy & Partnerships Manager
Are you passionate about shaping local policy to improve opportunities for young people?

Do you thrive on building meaningful partnerships and aligning local action with national impact? 

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered)
Salary: £36,000 - 41,000 per annum (dependent on experience and qualifications).
Location: Remote working with some travel to meetings and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

You will be joining our fun, friendly remote-working team and will enjoy a progressive, supportive working culture which values work-life balance. Your contributions during this maternity cover position will contribute towards NYA's mission to champion and support high-quality youth work across England.

We are looking for a Local Policy and Partnerships Manager to drive local engagement and policy activity, ensuring that youth work is at the heart of decision-making at every level.

As Local Policy and Partnerships Manager, you will work closely with colleagues across NYA and key external stakeholders to lead local policy activity and stakeholder engagement. This includes aligning local initiatives with national influencing strategies, showcasing best practices, and ensuring youth work shapes policy at all levels.

Key Responsibilities

• Local Policy & Stakeholder Engagement: Drive local policy initiatives, build relationships with decision-makers, and support national youth work advocacy.
• Knowledge & Insights: Collaborate with the Knowledge Team to maintain and develop the Local Data Dashboard.
• Policy Monitoring: Track local political developments, identify advocacy opportunities, and align strategies with organisational goals.
• Written Outputs: Create policy materials such as briefings, reports, blogs, and consultation responses.
• Event Organisation: Plan and deliver impactful events, including local policy seminars and national conferences, to engage stakeholders and promote youth work policy.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life  with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Monday 16th December 2024:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews to be scheduled: W/C Monday 9th January (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

National Youth Agency are a Disability Confident Committed Employer. 

REF-218252

Join The Team as Group Head of Asset Maintenance!
 
our client is seeking a dedicated and experienced professional to lead their Asset Maintenance Team as Group Head of Asset Maintenance. This pivotal role, based in Warrington with travel across Liverpool, St Helens, and Warrington, is responsible for ensuring the efficient and customer-focused delivery of Repairs & Maintenance (R&M) services.
 
As a leader within their Asset Leadership team (ATL), you will oversee an annual programme of C£35m, including responsive repairs, damp & mould, disrepair, voids management, and estate management services. Your expertise in managing large-scale contracts, responsive repairs, damp & mould, disrepair and vacant property management, coupled with your knowledge of CDM legislation and contract law, will be critical to driving performance and enhancing customer experience.
 
This role offers a unique opportunity to collaborate across internal teams and external partners, utilising innovative data analytics to inform decision-making and ensure the highest standards of customer satisfaction, quality and service delivery.
 
Responsibilities:

- Lead, motivate, and develop the Maintenance teams (R&M, damp & mould, disrepair, voids and estate services) to ensure they provide high-quality services to customers and other internal and external customers whilst ensuring high levels of customer satisfaction 
- Lead on the contract administration of the repairs and maintenance contract with HMS and be accountable for managing key, complex stakeholder relationships across Warrington, St Helens, and Liverpool.
- Track and monitor customer satisfaction levels across Asset Maintenance Services and develop action plans to improve performance.
- Lead on performance relating to customer complaints to ensure complaints are dealt with in a timely manner to the satisfaction of customers and within the performance framework.
- Inspire and motivate staff as part of a High-Performance Culture to deliver the Asset Management Strategy, operational plan and the key objectives for Asset Maintenance in order to continually develop individuals and seek opportunities for personal development and growth 
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Continuously evaluate the existing processes and procedures to ensure that Maintenance services are being delivered in the most efficient and effective manner and, if not, initiate appropriate action.
- Oversee the coordination of disrepair claims and ensure all works/processes are completed in line with the disrepair protocol.
- Be responsible for monitoring productivity, performance, and financial compliance of the maintenance teams in line with agreed targets, including preparation and submission of relevant LOC and Board papers and associated project progress reports.
- Monitor budget expenditure levels for maintenance workstreams and manage the budgets accordingly to ensure adherence to budgets and forecasts
- Ensure all maintenance works are delivered in an efficient manner, ensuring all health and safety legislation is met at all times.
- Be monitored on agreed performance targets around maintenance performance, productivity, quality, and expenditure against agreed budgets, and provide regular reports focusing on performance, progress, and risk.

Skills & Experience:

- Degree level education in construction or property related discipline or equivalent relevant training/ experience
- Relevant management & leadership experience commensurate with the role
- Membership in RICS, CIOB, or an equivalent professional body is advantageous
- Able to demonstrate a significant knowledge of leading and management maintenance services with a specific focus on the Client/Contractor split gained through extensive and relevant experience 
- Extensive experience of developing and implementing property performance techniques.
- Extensive experience of leading and managing technical roles in a maintenance in a housing or property management led organisation.
- A successful track record of achievement at managerial level in shaping and implementing change through good project management and the use of measured performance data
- Evidence of transforming business processes to improve the customer experience, process and business performance based on intelligence led data and strong project management skills
- Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations
- Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers

Interview Process:
The interview will assess candidate’s behaviours and competencies to evaluate their suitability for the role. By exploring past experiences, they aim to understand their skills & experience, ensuring they find individuals who align with their values and can thrive within their team.
 
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-218 298

We are recruiting for a Senior Financial Accountant to join our team in Finance.

Job Title: Senior Financial Accountant

Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London) 
Salary: £53,000 per annum (plus an additional £3000 London weighting allowance if applicable dependent on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as the Senior Financial Accountant. 
This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone with a keen eye for seeking efficiencies, enjoys process improvement and who has implemented change in previous roles, to bring their skills and experience to the team. You will have the opportunity to make a big impact through your work. This role will be the lead on matters relating to the accounting and treasury function. 

This role reports to the Head of Finance and will be a key member of the finance leadership team, working together to create a finance function which is fit for the future.

Closing Date: 09:00am 2 December 2024

Interview Date: 11 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We're looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in services in Camden and Westminster to join our dynamic teams in providing tailored support to our clients with multiple disadvantage. 

As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

About the roles in our women's services in Camden:

In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.

Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About the roles in our multiple disadvantage service in Westminster:

King George’s is a 68 bed hostel for men with complex needs and a history of rough sleeping. It is part of Westminster City Council’s Rough Sleepers Pathway. Many of our clients are deemed high risk/high support due to chronic mental health and physical health issues, high levels of substance misuse, and offending histories. We accept that our clients have experienced complex trauma, usually from a very early age and often throughout their lives including currently. For this reason, we work to imbed the Psychologically Informed Environment (PIE) approach in a service. 

Reporting to the Manager, your role will require you to develop, support and motivate the people who we support and accommodate.We run a service that is creative, responsive and that provides a foundation which empowers people to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen. This role can make a real difference to individual's lives and crucially, support individuals many of whom face multiple disadvantages and have complex needs.

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting,  advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 8th December at Midnight

Interview Date: Weds 18th and Thurs 19th December online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.