Quality Jobs

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!

We are looking for a Corporate Partnerships Fundraiser for an incredible childrens health charity to be responsible for a varied and fulfilling portfolio of accounts, some of which raise six figure sums.

This is a hybrid role with 4 days in the Surrey office and one day homeworking after probation.

The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!

The Role
Research and identify new business opportunities using all the tools available including networking and existing contacts

Act as the main point of contact for a portfolio of accounts, offering exceptional account management.

Work with the Engagement team to prepare and present high-quality new business proposals, pitches and presentations to win new
business.

Make effective and targeted new business calls, including warm and self-generated leads.

The Candidate
Previous experience of winning new business.

Previous experience of effective supporter stewardship.

Previous experience of effective account management.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful , but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This is an excellent opportunity to join a dedicated team supporting vital services for individuals. The role focuses on recruiting, training, and developing volunteers who provide emotional and practical support, as well as coordinating innovative volunteer-led projects.

In this position, you will:

Recruit, onboard, and train volunteers, ensuring they have the tools and support to succeed in their roles.
Manage referrals and support volunteers in delivering befriending services.
Facilitate volunteer group sessions and conduct performance monitoring to maintain quality support.
Handle safeguarding concerns, ensuring all protocols are followed and logged appropriately.
Contribute to volunteer recognition initiatives to foster engagement and a sense of community.

We are seeking a candidate who:

Has experience supporting volunteers, including recruitment and training.
Can communicate effectively, demonstrating empathy and understanding for diverse lived experiences.
Excels in organisational skills, managing competing priorities with ease.
Is proficient in using digital tools, including CRM systems, to maintain records and streamline processes.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for an Administrator to work closely with our management team to assist, develop and manage the Charity administration to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.   

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Support Worker will help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Travel between sites including herons court SE14, queens road SE14 and new kent road SE1
- Offer a psychologically informed way of working with customers offering a trauma informed care in a person centred way.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Local Policy & Partnerships Manager (1 year FTC) - National Youth Agency

The National Youth Agency is looking for an experienced Local Policy & Partnerships Manager
Are you passionate about shaping local policy to improve opportunities for young people?

Do you thrive on building meaningful partnerships and aligning local action with national impact? 

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered)
Salary: £36,000 - 41,000 per annum (dependent on experience and qualifications).
Location: Remote working with some travel to meetings and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

You will be joining our fun, friendly remote-working team and will enjoy a progressive, supportive working culture which values work-life balance. Your contributions during this maternity cover position will contribute towards NYA's mission to champion and support high-quality youth work across England.

We are looking for a Local Policy and Partnerships Manager to drive local engagement and policy activity, ensuring that youth work is at the heart of decision-making at every level.

As Local Policy and Partnerships Manager, you will work closely with colleagues across NYA and key external stakeholders to lead local policy activity and stakeholder engagement. This includes aligning local initiatives with national influencing strategies, showcasing best practices, and ensuring youth work shapes policy at all levels.

Key Responsibilities

• Local Policy & Stakeholder Engagement: Drive local policy initiatives, build relationships with decision-makers, and support national youth work advocacy.
• Knowledge & Insights: Collaborate with the Knowledge Team to maintain and develop the Local Data Dashboard.
• Policy Monitoring: Track local political developments, identify advocacy opportunities, and align strategies with organisational goals.
• Written Outputs: Create policy materials such as briefings, reports, blogs, and consultation responses.
• Event Organisation: Plan and deliver impactful events, including local policy seminars and national conferences, to engage stakeholders and promote youth work policy.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life  with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Monday 16th December 2024:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews to be scheduled: W/C Monday 9th January (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

National Youth Agency are a Disability Confident Committed Employer. 

REF-218252

Join The Team as Group Head of Asset Maintenance!
 
our client is seeking a dedicated and experienced professional to lead their Asset Maintenance Team as Group Head of Asset Maintenance. This pivotal role, based in Warrington with travel across Liverpool, St Helens, and Warrington, is responsible for ensuring the efficient and customer-focused delivery of Repairs & Maintenance (R&M) services.
 
As a leader within their Asset Leadership team (ATL), you will oversee an annual programme of C£35m, including responsive repairs, damp & mould, disrepair, voids management, and estate management services. Your expertise in managing large-scale contracts, responsive repairs, damp & mould, disrepair and vacant property management, coupled with your knowledge of CDM legislation and contract law, will be critical to driving performance and enhancing customer experience.
 
This role offers a unique opportunity to collaborate across internal teams and external partners, utilising innovative data analytics to inform decision-making and ensure the highest standards of customer satisfaction, quality and service delivery.
 
Responsibilities:

- Lead, motivate, and develop the Maintenance teams (R&M, damp & mould, disrepair, voids and estate services) to ensure they provide high-quality services to customers and other internal and external customers whilst ensuring high levels of customer satisfaction 
- Lead on the contract administration of the repairs and maintenance contract with HMS and be accountable for managing key, complex stakeholder relationships across Warrington, St Helens, and Liverpool.
- Track and monitor customer satisfaction levels across Asset Maintenance Services and develop action plans to improve performance.
- Lead on performance relating to customer complaints to ensure complaints are dealt with in a timely manner to the satisfaction of customers and within the performance framework.
- Inspire and motivate staff as part of a High-Performance Culture to deliver the Asset Management Strategy, operational plan and the key objectives for Asset Maintenance in order to continually develop individuals and seek opportunities for personal development and growth 
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Continuously evaluate the existing processes and procedures to ensure that Maintenance services are being delivered in the most efficient and effective manner and, if not, initiate appropriate action.
- Oversee the coordination of disrepair claims and ensure all works/processes are completed in line with the disrepair protocol.
- Be responsible for monitoring productivity, performance, and financial compliance of the maintenance teams in line with agreed targets, including preparation and submission of relevant LOC and Board papers and associated project progress reports.
- Monitor budget expenditure levels for maintenance workstreams and manage the budgets accordingly to ensure adherence to budgets and forecasts
- Ensure all maintenance works are delivered in an efficient manner, ensuring all health and safety legislation is met at all times.
- Be monitored on agreed performance targets around maintenance performance, productivity, quality, and expenditure against agreed budgets, and provide regular reports focusing on performance, progress, and risk.

Skills & Experience:

- Degree level education in construction or property related discipline or equivalent relevant training/ experience
- Relevant management & leadership experience commensurate with the role
- Membership in RICS, CIOB, or an equivalent professional body is advantageous
- Able to demonstrate a significant knowledge of leading and management maintenance services with a specific focus on the Client/Contractor split gained through extensive and relevant experience 
- Extensive experience of developing and implementing property performance techniques.
- Extensive experience of leading and managing technical roles in a maintenance in a housing or property management led organisation.
- A successful track record of achievement at managerial level in shaping and implementing change through good project management and the use of measured performance data
- Evidence of transforming business processes to improve the customer experience, process and business performance based on intelligence led data and strong project management skills
- Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations
- Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers

Interview Process:
The interview will assess candidate’s behaviours and competencies to evaluate their suitability for the role. By exploring past experiences, they aim to understand their skills & experience, ensuring they find individuals who align with their values and can thrive within their team.
 
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-218 298

WorkWell is an opportunity to create a more collective approach to supporting residents with health conditions to retain or find work, integrate existing health and work services, and support and increase capacity to provide additional support within the system.

As a Community Connector, you will use strength-based approaches to support individuals referred to Wellbeing Matters by the primary care networks and WorkWell partners to connect with appropriate community assets, activities or services that support their wellbeing and self-care.

Working within the WorkWell Salford multi-disciplinary team and primary care networks, you will be a strong communicator, able to promote the WorkWell offer and identify individuals who will benefit from your support. You will be a team player working as part of the Wellbeing Matters staff team.

To be successful, you will be experienced in working collaboratively, working one-to-one with clients to access support, and sharing insight and information to support the wider Wellbeing Matters team based on your engagement within the WorkWell partnership.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days after five years plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information and to apply, please visit our website via the Apply button.

We are actively reviewing applications and will be reaching out to suitable candidates promptly, so don’t hesitate to submit your application.

The first review of applications will be on 9th December 2024 at noon. If we are unable to identify suitable candidates at this stage, we will extend the deadline to 2nd January 2025 at noon.

Initial interview date (subject to response): 16th December 2024.

Please note late applications will not be accepted.

We have amazing Team Leader opportunities at Brandon, not only will you thrive with us, but you will make a difference in the lives of the people we support.

Team Leader roles in London:

Dulwich, Southwark: 2 Positions available (Full time & Part time [20 hours per week)

West Wickham, Bromley: Full time position

Canada Water, Southwark: Full time position

We're looking for people who:

• Proven previous experience of working with people with learning disability and autism 

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a management qualification

• Experience developing skills within a team 

• Be a confident problem solver and creative thinker with good communication skills 

• Resilience to overcome challenges

What are the responsibilities of our Team Leaders?

• To empower the people we support to live the lives they want to lead 

• Provide great leadership and day-to-day supervision to a team of support workers. 

• Assist the locality manager in the supervision, coaching and mentoring of the team. 

• Provide direct care and support to the people we support and model best practice. 

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service. 

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet. 

What are the benefits?

• Basic salary equates to £15.61 - £16.26 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications  

• Contributory pension  

• Cost of DBS check covered by us 

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings. 

• Shopping discounts including Blue Light card, EE perks and Costco membership  

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment  

• Access to wellbeing helplines.  

• Access to Health Cash Plan 

We have an exciting opportunity for an experienced Executive Assistant to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £37,000 – £44,700 per annum depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

As our Executive Assistant, you will provide high-quality, proactive administrative and organisational management support, enabling the CEO and senior leadership team to focus on strategic matters, stakeholder engagement and governance leadership efficiently and effectively.

Benefits of working for NGA:

• 25 days annual leave + bank holidays + 3 days Christmas closure (increases to 26 after 3 years’ continuous service and to 27 after 6 years’ service)
• Pension contribution at 7%
• Flexible working arrangements
• Wellbeing support through our employee assistance programme
• Cycle to work scheme
• Option to buy and sell annual leave
• Railcards for qualifying staff
• Healthy CPD budget

Key responsibilities of our Executive Assistant will include:

• Providing high-quality, proactive administrative and management support to the CEO and wider senior leadership team (SLT) including preparation of meeting papers, filing, correspondence and maintenance of shared electronic records.
• Acting as an ambassador for SLT and represent them in your duties and stakeholder management.
• Liaising with NGAs governance professional regarding board meetings, papers required for board meetings and ensure internal action items are implemented.
• Maintaining governance documentation, ensuring that statutory deadlines are met and that all records are accurate and up to date.
• Assisting the CEO in managing and tracking high-priority projects, ensuring milestones and deadlines are met.
• Working alongside the Head of Advocacy and External Affairs to build and maintain strong relationships with external stakeholders, such as government officials, educational bodies, and partners.
• Providing general office support as required, including handling phone calls, filing, and managing databases.
• Assisting with meetings as requested, including booking rooms, providing refreshments, greeting visitors, note taking and producing minutes.
• Contributing to staff meetings and promote the organisation.
• Collaborating with other staff members to maintain, collate, and store resource materials.

What we’re looking for in our Executive Assistant:

• Previous experience as an Executive Assistant, Personal Assistant, or in a similar high-level administrative role, ideally in the education or not-for-profit sector.
• Bachelor's degree in business administration, Management, or a related field OR qualified by experience.
• Experience working with senior leadership teams and boards
• Demonstrable experience interacting with senior public sector stakeholders.
• Able to manage multiple priorities, meet deadlines, and maintain accuracy under pressure.
• A meticulous approach to handling tasks and managing complex diaries and documents.
• Experience in handling sensitive information with the highest level of confidentiality and professionalism.
• The ability to anticipate the needs of the CEO, solve problems, and take initiative with minimal supervision.

If you feel that you are the right candidate for the role as our Executive Assistant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Our well-respected Development team is seeking a Business Development Manager to play a pivotal role in delivering against our ambitious plans to deliver new homes. If you’ve experience within the development space and are looking to diversify from project management to new business, this could be the opportunity for you!

Business Development Manager (New Homes)
Location: Birmingham, Bath Row, B15 1LZ
Salary: £70,654 per annum
Hours: 35 hours per week
Contract Type: Full Time, Permanent

The Role

We’re looking for an individual who can proactively identify and appraise new business opportunities, building key relationships with developers, land owners, local authorities and other agencies to gain a competitive edge. You’ll be leading on complex contract negotiations, securing funding and finalising budget and cash flows, and then the effective and timely handover of projects to our Development Construction Team, ensuring that all relevant audit requirements for the pre-construction phase are completed.

You’ll have experience in managing and leading complex development projects, being someone who doesn’t shy away from ambitious targets and new challenges. We’re looking for a track record of using your relationship building skill to secure new business opportunities, as well as your understanding of construction contract law, planning and building regulations.

It’s an exciting time to join us where you can look forward to developing and delivering our new business development programme as we embark on the delivery of our new Corporate Plan 2025-2030. Our Development team have a strong track record of delivering industry recognised projects with a focus on sustainability and quality, and are well positioned to deliver 4,000 completions by March 2025. Our ambitions remain high with a focus on delivering a record number of high-quality homes by 2030, offering you the opportunity to really shape our New Business Development programme.

Our ideal candidate? Given the ambitious nature of this role, we require a dynamic, resourceful and highly commercial Development professional who enjoys working in a very fast-paced, challenging but ultimately rewarding role and organisation. Your application will demonstrate:

• A relevant Housing or Construction degree, or equivalent experience of working in a Housing, Construction or Property related role.
• A track record of securing new business development opportunities.
• Experience of complex contract negotiations, construction law and applied understanding of the planning process.
• Experience of developing and sustaining trusted relationships with developers, local authorities and other external stakeholders.

As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week and 2 days remotely from home.

Who are Midland Heart? We’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing date: 01/12/2024

We reserve to right to close recruitment activity, should an appointment be made prior to the advertised date. Suitable candidate will be invited to attend an assessment on site planned to go ahead early December 24.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

ABOUT CATSNAKE

At Catsnake: The Story Agency, we harness the power of storytelling, for good. We believe that remarkable talent, enthusiasm and creative thinking can change the world for the better.

We’re third sector specialists, working with clients like UNICEF, WWF, RSPB, and Amnesty International, to craft narratives that make a lasting impact.

Our team thrives in a collaborative, open environment where creativity flows freely, laughter is encouraged, and we’re powered by more tea than you might expect!

LOCATION

Somerset House/Remote (2-3 time in office per week, always on Monday)

ABOUT THE ROLE

We’re looking for a full time Creative Strategist who will play a key role in developing and producing strategic and creative projects for our charity clients.

Working closely with our Creative Director and a talented team of storytellers, you will develop creative strategies that drive action and create change.

You’ll also be responsible for ensuring the quality and effectiveness of Catsnake’s marketing output, ensuring our own story continues to be told in an engaging and impactful way.

KEY RESPONSIBILITIES

Creative Strategy:

• Collaborate with the Creative Director to develop innovative creative strategies for social media, paid media and content marketing.
• Conduct relevant desk research to inform strategy and audience insights.
• Conduct qualitative and quantitative research to develop and test audience insights and key messages.
• Analyse research and test performance data to provide actionable insights.
• Work with and inspire a team of writers, designers, and storytellers to bring creative ideas to life.
• Ensure all creative outputs align with client goals, maintaining brand voice and driving measurable results.
• Create pitch decks and insight documents and present work confidently to clients.
• Stay on top of industry trends and apply them to creative solutions.
• Oversee Catsnake’s marketing efforts, including planning and executing content strategies, managing social media presence, and maintaining the website, to ensure our story is told effectively and consistently.

Project Management:

• Work with project managers to ensure creative solutions are aligned with overall project objectives and timelines.
• Facilitate the development of creative concepts and oversee the production process.
• Ensure high standards of quality, creativity, and delivery on time and within budget.

Skills & Experience:

• At least 3+ years of experience in creative strategy, ideally within a creative agency environment.
• Strong writing experience, with a portfolio that demonstrates relevant work.
• Proven experience in developing and executing creative strategies across various media, including digital and traditional platforms.
• Experience developing and optimising social media campaigns, with the ability to track and report on engagement.
• Experiencing in branding is highly desirable.
• Experience working with charities is highly desirable.

Who you are:

•  Collaborative team player with excellent communication skills.
• Creative and strategic thinker with a keen understanding of how to inspire action.
• Confident and engaging in presenting ideas and building relationships with clients.
• Highly organised, with excellent project management and multitasking abilities.
• Eager to stay current on trends and developments in the creative and digital landscape.

Why Work at Catsnake?

• After one year of employment, you’ll be eligible to receive a share of the annual profit pool and be a part of our EMI scheme.
• Enjoy a hybrid work environment, offering the flexibility to balance office and remote working.
•  A generous holiday entitlement.
• Be part of a passionate team working on meaningful, creative projects for leading charities.

At Catsnake: The Story Agency, we are committed to diversity and inclusion, and we welcome applicants from all backgrounds and experiences. We believe that a diverse group of creative-minded individuals will help us better understand our audience and achieve a diversity of thought in our work. Join us and be part of a creative journey that makes a difference.

Community & Corporate Fundraising Manager
Salary: £32,445 to £35,689 per annum
Hours: 37 hours per week
Location: On Site Hybrid with a mix of office time and some home working.
Benefits: Stand out holiday allowance of 38 days including bank holidays as well as a host of other great benefits including free onsite parking, subsidised onsite canteen, time off in lieu, access to training and development opportunities, investment in your wellbeing, and eligibility for NHS Blue Light Care.

Are you a corporate and community fundraising pro looking to use your skills to support a charity which helps people across the Fylde coast live their lives to the full and live well to the very end? If you would like to join an organisation with a superb culture where you are encouraged as a fundraiser to test, learn and innovate this could be the opportunity you have been looking for.

Trinity and Brian House Hospice believe in focusing on the positives within palliative care, providing patients with relief from the symptoms, pain, and stress of a serious illness to improve quality of life for them and their loved ones. They do this through recognising that each person has individual needs and caters to these needs through offering their services in the hospice, the hospital, at home, or residential care home. They are looking for a Community & Corporate Fundraising Manager to support them to continue to achieve their mission of Enabling Compassionate Care on the Journey to End of Life.

About the Role

Working closely with the Head of Fundraising, the Corporate and Community Fundraising Manager will lead on the development and implementation of a focused Corporate and Community fundraising strategy. You’ll secure a pipeline of sustainable income whilst line managing the Corporate Fundraiser, two Community Engagement Officers and Fundraising Officer. You’ll discover and creative and innovative ways to engage with new and existing corporate partners. You’ll ensure that current supporters feel appreciated through creating and implementing a tailored stewardship strategy, while attracting new donors through building the hospice’s profile across the community.

This fantastic organisation has 40 years’ worth of brilliant donor care and experience to build on, as well as a host of fundraising products to deliver, develop and grow. There is so much opportunity for the incoming Corporate and Community Fundraising Manager to build on really solid foundations.

About You

We are looking for a fundraising pro who is looking to take that step up into a leadership role. You’ll be coming into an established pipeline with loads to go at. You’ll be supported by a brilliant Head of Fundraising as well as a wider organisation that really invests in and believes in its people. There are loads of exciting things in the pipeline with some big anniversaries coming up for both Trinity and Brian House in 2025.  You’ll have a track record of meeting and surpassing financial targets, and of developing and delivering new and innovative ideas and activities that will generate income. As a Fundraising team lead, you’ll be comfortable managing a demanding workload, ensuring you meet tight deadlines.

This role requires a full driving licence, with access to own car and appropriate business insurance.

If you have a genuine passion for providing everyone across Blackpool and the Fylde coast access to high-quality and consistent end-of-life care and are interested in this role, please get in touch with a copy of your CV to Ellen Drummond at Charity People in the first instance, who will be happy to provide lots more information including how to apply.

Deadline for applications: 9am Thursday 12th December
Interviews: on site in Blackpool, 18th and 19th December

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.