Qualitative jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 27th April, with first round interviews taking place virtually on Friday 2nd May, and second round interviews taking place in London on Thursday 8th May.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EADDP/PROG/UK-R2
Position title:
Executive Assistant to the Deputy Director of Programmes
Reports to:
Deputy Director of Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £33,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job Summary:
The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.
Key Responsibilities:
- Administrative Support:
- Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
- Prepare and organise meeting agendas, take minutes, and follow up on action items.
- Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
- Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
- Project Coordination:
- Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
- Conduct research and compile data to support project planning and decision-making.
- Coordinate with other departments to ensure seamless execution of cross-functional projects.
- Maintain and update project documentation and files.
- Liaison and Communication:
- Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
- Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
- Represent the Deputy Director in meetings or events when necessary.
- Office Management:
- Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
- Manage office supplies, equipment, and budget as needed.
- Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
- Event and Meeting Coordination:
- Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
- Assist in the preparation of presentations, speeches, and other materials for events or conferences.
- Ensure all event and meeting details are flawlessly executed.
- Confidentiality and Discretion:
- Handle sensitive information with the utmost confidentiality.
- Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
- Adhere to organisational policies regarding data protection and privacy.
- Personal Assistance:
- Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
- Assist with ad-hoc tasks and projects as required by the Deputy Director.
- Other:
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
- NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Qualifications:
- Education: A bachelor’s degree in business administration, management, or a related field is preferred.
- Experience:
- Minimum of 2 years of experience in an executive assistant or senior administrative role.
- Experience in a non-profit or international development organisation is advantageous.
- Skills:
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to prioritise tasks and manage multiple responsibilities simultaneously.
- Discretion and ability to handle confidential information.
- Strong interpersonal skills and ability to work well with a diverse range of people.
- High level of professionalism and attention to detail.
Key Competencies:
- Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
- Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
- Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Insight Analyst
£43,990 - £49,143pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
As a Senior Fundraising Insights Analyst, you will play a leading role in supporting the charity’s fundraising growth objectives.
You will work closely with teams across Fundraising to develop and execute growth strategies based on data and insight; build and interrogate reporting dashboards, manage data requests, and directly support fundraising colleagues to optimise campaign activity by reaching new and existing audiences with relevant content and asks through a multi-channel supporter segmentation approach. Your expertise in data analysis and reporting tools will be crucial for driving insights that improve our fundraising and impact strategies. This is a great time to be joining the Data & Analytics team as we exit our transformation period which has delivered a robust, cleansed data architecture (Microsoft Azure) that will enable Analysts to derive deeper insights into our supporters and be the principal engine for the Salesforce NFP Fundraising CRM system.
You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable insights projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.
You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty.
Key responsibilities:
- Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.
- Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising campaigns and strategies.
- Creation and maintenance of dashboards using Power BI to present actionable insights.
- Provide analysis and reporting to support live events, campaign performance, and strategic decision-making. Delivering to and enhancing briefs provided by client teams, ensuring that accurate and timely insights are available for Fundraising teams.
- Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.
- Support the Fundraising team with data-driven audience segmentation in Salesforce Marketing Cloud or through Comic Relief’s Azure Data Lake
Data Tools and Architecture:
- Support the development of the charity’s Azure-based data models, ensuring data consistency across platforms through providing and feedback on and identifying future developments needed.
- Collaborate with other teams to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.
- Leverage SQL, Kusto (KQL), and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.
- Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.
- Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud.
Stakeholder Collaboration:
- Business partner with fundraising teams to identify data requirements and ensure alignment with strategic objectives.
- Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.
- Provide thought leadership within the organisation relating to the use of data to derive insights.
Person specification
Essential criteria
- Experience of working with data from a large scale, sophisticated consumer fundraising programme, specifically digital first programmes, or an equivalent Business to Consumer (B2C) scheme with Customer Relationship Management at its heart.
- A strong background in SQL and Python.
- Proficiency in Power BI for dashboard creation and reporting.
- trong problem-solving skills with the ability to analyse and present complex data in a clear and actionable format.
- Strong communication and stakeholder management skills, with the ability to interact effectively with technical and non-technical stakeholders.
- Understanding of best practices in data governance and data management.
- Hands-on experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.
- Experience of Data Analysis to support Fundraising.
Desirable criteria
- Experience with Kusto (KQL) would be a significant benefit.
- Extensive experience with data modelling and architecting.
- Working with data management tools such as Aperture Data Studio.
- Experience of working with data related to broadcast fundraising.
- Experience working in an AWS environment and Google Analytics
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 12:00pm, 15th Apr 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
This post covers a diverse range of work areas both within the Scotland team and the wider Carers Trust social impact function of the organisation. It is pivotal to Carers Trust's mission to transform the lives of unpaid carers by securing robust evidence to influence changes to policy and practice for unpaid carers in Scotland.
Contract: full time, permanent
Hours: 35 hours per week
Salary: £30,000 - £34,000
Location: Hybrid, anchored to Glasgow Carers Trust office minimum 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
The postholder will play a key role in bringing Scottish voices and perspectives to our UK-wide research and involvement functions and will work with colleagues across the UK to produce impactful evidence to influence changes beyond Scotland's borders. This post will also support the delivery of UK-wide research and involvement strategies in Scotland.
Download the recruitment pack to find out more.
The client requests no contact from agencies or media sales.
Policy Manager (Paediatric Standards)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months
The Policy Manager (Paediatric Standards) is a crucial role at the College as you will lead the development of new paediatric service standards with College Officers, members and child health professionals, thinking afresh as to the standards needed to ensure children receive timely access to high-quality, safe and effective care in a changing health landscape.
As Policy Manager (Paediatric Standards) you will consult with the College’s membership, health systems across the UK and key decision makers in health service development and regulation, to form a credible, influential set of standards that will reap benefits for children and the child health workforce.
Reporting to the Head of Health Policy, you will establish and lead the project’s expert advisory group to generate a consensus on new standards, attending and contributing to Health Policy Committees and ensuring the project’s successful completion. Throughout the project you will also ensure the voice of children and young people is influential within the development of standards.
Whilst based in the Health Policy team, you will work collaboratively with colleagues in research and quality improvement to design a systematic review of literature to bring an evidence base to the scope of new standards development, all the while applying audit and quality improvement principles to the design and update of new paediatric standards.
You will also take responsibility for reporting on project milestones to Membership, Policy and External Affairs meetings and the College’s project portfolio boards, to identify, manage and mitigate project risks and issues.
Degree qualified and with relevant experience in a similar field of work such as standard setting, quality improvement or health policy, you will have demonstratable experience of understanding the critical role of quality standards within healthcare design, delivery and regulation (including quality improvement) across the UK.
With outstanding project management skills, evidenced by a recent and successful project, you will easily be able to identify, manage and mitigate risk.
You should have strong analytical and problem-solving skills and the ability to understand and discuss complex issues. Your excellent communication, interpersonal and relationship management abilities as well as experience of working at a senior level with a broad range of stakeholders, will ensure you are able to take forward programmes of work.
A formal project management qualification and experience and knowledge of the children’s health sector would be desirable.
The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 13 April 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is systematically used to drive impact for people living in Lambeth and Southwark and to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes.
Key Responsibilities
Impact on Urban Health
- Lead on providing technical evaluation and learning advice and support to Programme Colleagues and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation.
- Ensure evaluation and learning activity within programmes meets the strategic objectives of each programme, and is high-quality, equitable and inclusive.
- Work closely with programme and influencing colleagues to ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing.
- Advice programme teams on the commissioning and effective management of external evaluation and learning partner support.
- In collaboration with the Learning team, support programme teams with developing and implementing evaluation learning practices, so that insights inform internal decision making and external influencing.
- In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.
Evaluation and Learning Team responsibilities
- Co-ordinate and contribute to the development of evaluation and learning tools resources and systems.
- Lead and support team initiatives as appropriate, such as networks of external partners focused on sharing learning.
- Support cross-programmatic evaluation and learning alignment across Impact on Urban Health.
- Develop personal expertise in urban health evidence.
- Play an active role in staying up to date on evaluation and learning methodologies and approaches.
Skills, abilities, and attributes:
- Ability to translate strategic priorities into practical steps.
- Structured approach to task implementation and managing priorities.
- Excellent written and verbal communication skills.
- Collaborative team-player.
Knowledge, experience, and qualifications:
Essential
- Extensive experience of leading social research and evaluation and learning design and implementation in social sector context
- Expertise in either, or both, quantitative and qualitative research methods
- Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects
- Experience of leading and managing high volume of activities and relationships.
Desirable
- Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery.
- .
- Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities.
- Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them.
- Experience of designing and implementing evaluation and learning processes in a funding organisation.
- Expertise in synthesising and sharing complex findings which are clear, succinct and actionable.
- Knowledge of urban health context, health inequalities or social determinants of health interventions.
- Understanding of systems change principles and/or place-based intervention.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.
(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).
Policy and Campaigns Manager
Contract: Permanent
Hours: 35 hours a week
Salary: £35,963 - £40,440
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY
About Us
Norfolk Wildlife Trust is the county’s largest environmental charity, working for the protection and enhancement of Norfolk’s wildlife and wild places. We protect and restore our county's wild spaces by managing our nature reserves, working in partnership throughout the landscape and inspiring people to enjoy and care for Norfolk's nature through projects, education activities, events and campaigns.
About You and the Role
We need an exceptional leader who can lead and deliver a clear plan to build our organisational influence with key policies and decision-makers in Norfolk. You will also proactively develop high profile, impactful campaigns that support nature’s recovery and oversee our planning caseload. The role is full time 35 hours a week.
You are skilled in seeing areas of mutual benefit and experienced at influencing others to change policy or behaviour. Vitally, you are a great communicator and enjoy working in partnership. Additionally, you have a strong understanding of environmental policy and planning and the political landscape in relation to the environment and nature recovery.
We know that we can secure a thriving world for future generations that offers a stable climate, clean water, abundant food, health and happiness. Will you join us?
At Norfolk Wildlife Trust, we want to recognise and reward staff for the skills, knowledge and experience they contribute, we offer a competitive benefits package.
The closing date for applications is 9am 14th April 25.
Interviews are likely to take place on the w/c 28th April 25.
Thank you for your interest in the Trust, and good luck with your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Call for expression of interest
Gender Synthesis Review Consultant
Location: UK, remote
Fee: To be negotiated
About the role
Following an external and independent gender synthesis review in 2020, Sightsavers’ Monitoring, Evaluation and Learning (MEL) team is commissioning a second synthesis review on gender equality.
The objectives of this exercise are:
-
To understand what has changed in relation to gender equality in Sightsavers programme planning and implementation since the last gender synthesis in 2020
-
To identify achievements, challenges and gaps in relation to improving gender equality throughout the project cycle
-
To explore the link between strategic direction and implementation, and to identify areas that require strengthening
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To generate a set of learnings and recommendations that can be applied to our programmatic processes and approaches (design, implementation, SBC, MEL), and further inform our strategic thinking and advocacy plans
The purpose of the review
-
To assess the progress that Sightsavers has made in gender mainstreaming (in terms of both process and outcomes), following the previous review in 2020. How far have we progressed on the recommendations and what more needs to be done. What progress has been made towards achieving equality or equity for women in our programmes.
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To capture and collate operational learning in a form that is useful to Sightsavers, enabling us to review achievements and challenges (i.e. what works, in which contexts and why, and what is inhibiting progress on gender mainstreaming).
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To identify discussion points and key learning about the organisation’s strategic approach to gender inclusion to make recommendations, where appropriate, on areas that could be strengthened.
Deliverables
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Write a short inception report in English, covering approach, methods and sources to be used (to include an evaluation matrix). This will be finalised after review by Sightsavers.
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Final report in English, edited after at least two rounds of comments from Sightsavers internal review team, to include an Executive Summary which can be used as a standalone item.
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Short summary document/s or infographic7 covering the key points and recommendations for the main audience groups.
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Presentation and participation in an internal Sightsavers webinar to share and discuss the gender synthesis findings and recommendations.
About you/your team
Sightsavers welcomes proposals from individual consultants or small teams interested in undertaking this synthesis review. The expected skills and experience include:
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Considerable expertise in gender and particularly, women and girls with disabilities in a developing country context.
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Relevant experience of conducting synthesis reviews of a similar scope/nature.
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Significant familiarity with the programme themes and contexts in which Sightsavers works.
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Good knowledge and understanding of current gender concepts, trends and discourse in the development context.
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Creative approach to presentation of review findings for key audiences.
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High standard of written and spoken English in appropriate styles for key audiences.
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Sufficient understanding of accessible document design to comply with Sightsavers’ guidance on this (guidance and a briefing will be provided during induction).
This is a highly varied and involved consultancy position and the above is not an exhaustive list of deliverables or required professional skills. Please see the full Terms of Reference (ToR) for full details.
Next Steps
To apply for this exciting opportunity, please submit the below:
- Your CV/all team members CVs
- Complete the online Expression of Interest (EOI) form
- Download, complete, and submit in an attachment the Planning schedule
- Submit examples of similar work you have completed.
Your application will be considered across all of these documents, if you are not able to attach and complete the requested, this may go against your application.
Applications should outline the proposed approach in the Expression of Interest form and indicate how the chosen methodology and analysis will draw out key lessons and emerging themes.
We anticipate that remote interviews will take place during the week commencing 5 May 2025, and the evaluation process will include a one stage interview.
Closing date: 13 April 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Income from donations from wills makes up approximately a third of our charity’s annual income. This new role will provide our charity with a dedicated member of staff to grow and develop income from this stream; strengthening relationships with pledgers, future pledgers and solicitors and other will writing service providers. The post holder will also coordinate marketing activities to promote this form of giving.
This role will also support colleagues in creating and support events to engage wider donors. We have a close-knit fundraising team and you will provide support for our community, individual giving and corporate giving teams.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.

Compliance and Information Governance Officer
Based: Birmingham, B15 1LZ
Salary: £32,515 per annum
Hours: 35 per week
Contract: Permanent
Are you passionate about compliance, governance, and data protection? Do you thrive in a role that requires attention to detail, strong organisational skills, and the ability to work across multiple areas of governance and information security?
As a Compliance & Information Governance Officer, you'll play a key role in ensuring Midland Heart and its legal entities comply with all relevant laws, regulations, and governance frameworks. You'll also support our Data Protection Manager in implementing and monitoring robust Information Governance and Data Protection systems across the business.
Responsibilities include but are not limited to:
- Assisting with the organisation of Annual General Meetings, including distributing papers, travel arrangements and expenses payments.
- Supporting the preparation of reports and papers, including Audit & Risk, Information Security Forum and Data Protection.
- Provide advice and guidance on Data Protection related matters to internal stakeholders.
- Support the response process to rights requests, third party requests for personal information, personal data breaches and other related enquiries from the business.
What We're Looking For:
- Knowledge of Data Protection and/or Corporate Governance practices, evidenced in CV and covering letter through either: A) previous experience of delivering Data Protection and/or Corporate Governance activities, or B) a strong desire to pursue a career in Data Protection / Corporate Governance.
- Previous experience in a consumer relations role (e.g. account management or complaints management).
- Experience of delivering a range of administrative tasks.
- Experience of producing business reports.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Closing Date:14 April 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Cover Letter which highlight your suitability against the above criteria.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Migration Policy Scotland (MPS) is an independent policy organisation working to improve the prospects for a more just migration system in Scotland and across the UK. We offer principled, effective solutions to confront the challenges and harness the benefits and opportunities migration brings. Our work combines learned and lived experience grounded in the realities of migration in Scotland.
MPS is pioneering an approach that integrates migrant lived experience into research-driven policy influencing. We have recently been awarded funding by The National Lottery Community Action Fund enabling us to continue and grow this area of activity. This will involve supporting the continued work of our Migrant Lived Experience Panel, the establishment of a Capacity Building and Leadership Development Programme for migrants and migrant community organisations, and the further development of our migrant community of practice.
We are seeking a part-time participation officer (0.3 FTE) to support our senior staff to deliver this important and ambitious work.
Potential candidates for this role are likely to have a background in community engagement and/or volunteer support and familiarity with social research methods. Preferably some of this experience will be in the migration sector. You may be seeking to combine this role with other third sector activities or be enrolled on an ongoing postgraduate degree programme. We are open to considering all applications that meet the ‘Essential criteria’ listed below. We welcome applications from people with lived experience of migration.
Job Description:
The participation officer will
• Provide ongoing engagement with and support to our Migrant Lived Experience Panel members.
• Organise and support the smooth running of an on-going programme of training and project development events.
• Facilitate the co-development of projects through supporting inclusive communication and proactive engagement with prospective partners and participants, including through co-development workshops.
• Contribute to the drafting of project proposals and funding applications.
• Conduct desk-based research mapping migrant community-based organisations and activities across Scotland
• Support the development of a training offer to build capacity and leadership among migrants and migrant community organisations in Scotland. Review and summarise currently available training and assist in the development of a bespoke curriculum.
• Design and assist in recording and analysing feedback and evaluation from training programme participants.
• Support the work of the Director and Associate Director in all aspects of the project, working as part of a small, busy team.
Full details in the Application Pack - use the Quick Apply button.
The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. The Foundation’s advocacy and creative work is central to that mission. With a small team we seek to make an outsize contribution to change in relation to our areas of strategic focus of climate justice, health justice and freedom of expression.
The Programme Officer (PO) will be part of a five-person team, working under the direction of the Senior Programme Manager to advance the Foundation’s advocacy and creative work across and around our three thematic areas. The Programme Officer will play a leading role in integrating creativity into the Foundation’s advocacy work while making an important contribution to our flagship creative programmes. This role will design and deliver events, such as the Commonwealth People’s Forum and the Critical Conversations series, and support other advocacy initiatives.
The Programme Officer will also support our intergovernmental liaison and external outreach, maintaining effective relationships with the Commonwealth Secretariat and other key partners. They will also help shape and deliver the Programme’s creative output, including the Commonwealth Short Story Prize, while actively embedding creativity across our advocacy work.
Key responsibilities of the Programme Officer include:
- Contribute to the design, delivery, synthesis, monitoring and evaluation of our online and in-person advocacy events, working with the Creative Lead to ensure full integration of creativity into our work.
- As a member of the Core CPF Team, contribute to the planning and delivery of the Foundation’s flagship biennial event, the Commonwealth People’s Forum.
- Support the planning, delivery and evaluation of our engagement in other Commonwealth and global policy spaces.
- Assist in the development and implementation of cross-programme advocacy strategies, in collaboration with the other Foundation programmes, providing a platform for civil society to engage and influence Commonwealth institutions and Member States.
- Develop a capacity to provide back-up support for the delivery of the Foundation’s creative output, including the Commonwealth Short Story Prize.
- Work collaboratively with the Foundation’s Communications team on outreach and delivery of the advocacy objectives and activities.
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays (almost seven weeks a year excluding public holidays).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
All Foundation staff are enrolled in our private health scheme, including dental cover.
The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.
Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.
We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.
Impetus is a registered charity and our charity number is 1152262.
About the Investment team
The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.
The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About the Investment Manager role
The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.
The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy.
Key responsibilities
Investment Management
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
- Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
- Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
- Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
- Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
- Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
- Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
- Supporting the governance of our investments, preparing reports for Investment and Steering Committees.
Investment team support
- Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
- Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
- Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
- Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.
Support to the Impetus organisation
- Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
- Sharing the learning from our work across the team, across the organisation and externally
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission.
- Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
- Strong relationship building and management skills.
- Highly analytical and numerate, with good command of Excel.
- Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
- Proven ability to work independently.
- Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
- Strong planning and time management, able to balance between priorities.
- Displays tenacity and initiative.
- Growth mind-set; seeks out and acts on feedback.
- A strong interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion in our work and our organisation.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in consulting, investment management, or other in-depth grant making and capacity building work.
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
- Experience in UK education and employability sectors
- Experience in charity impact management and/or evaluation.
- Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
- Project Management experience.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm Monday April 21st 2025
Interviews
First round interviews will take place week commencing 28th April 2025.
Second round interviews will take place week commencing 5th May 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)
Wellbeing Project Trainer interanlly known as Peace of Mind Project Trainer
JOB TITLE: PEACE OF MIND PROJECT TRAINER
REPORTING TO: PROJECT CO-ORDINATOR
ACOUNTABLE TO: PROGRAMME MANAGER
SALARY: £32,234 PER ANNUM
CONTRACT: 36 HOURS PER WEEK
3 YEAR FIXED TERM
LOCATION: DERRY~LONDONDERRY
We are seeking 2 passionate and dynamic Project Trainers with a background in psychology or literature to deliver Verbal's unique shared reading model to schools across Northern Ireland and the Republic of Ireland (border Counties) as part of our Peace of Mind project. Our Shared Reading Model combines bibliotherapy and cognitive behavioural therapy (CBT)techniques to support mental health and emotional wellbeing through storytelling, literature and conversation.
As a Peace of Mind Project Trainer your responsibilities will include:
- Delivering Verbal's Shared Reading Model for our Peace of Mind project in Northern Ireland and the Republic of Ireland (border Counties)
- Consulting with various groups (For example, Teachers or Health professionals)
- Working closely with school staff to foster a supportive network for the children participating in our Peace of Mind project.
If you are interested in working in an environment where you can truly make a difference in the lives of those you work with, please download the Project Trainer recruitment pack below.
#Wellbeing #ProjectTrainer #WellbeingTrainer #Mentalhealth

The client requests no contact from agencies or media sales.