Public Policy Jobs
The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.
We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.
Key responsibilities:
Clinical
1. Accept referrals via agreed protocols within the service.
2. Conduct assessments and therapy over the telephone, telemedicine and face to face.
3. Offer High Intensity treatment in individual and group settings (as agreed)
4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
5. Formulate, implement and evaluate therapy programmes for people attending the service.
6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.
7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.
8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.
9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.
10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)
11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.
12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.
13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.
14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.
15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.
16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.
17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.
Training and Supervision
18. Attend clinical supervision in group or individual format within service.
19. Participate in peer supervision with professional colleagues.
20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.
21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.
22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events
23. Once suitable supervision training and experience has been gained, supervise other staff as directed
Professional
24. Ensure that client confidentiality is protected at all times.
25. Co-ordinate and liaise between different staff groups within Mind in Bexley.
26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.
27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.
28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.
29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.
30. Be aware of and comply with company policies, procedures and standards of service
31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.
You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.
Email CV and supporting statement.
The client requests no contact from agencies or media sales.
At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).
Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.
Duties and Responsibilities
- Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
- Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
- Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident.
- Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
- Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
- To assist in maintaining the database of local services and activities in Bexley.
- Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
- To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
- Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
- Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally.
- Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.
- Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.
- Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.
- Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.
Person Specification
We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.
Skills and Experience
- Experience of working in a person-centred way in any health or care services
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Excellent interpersonal skills with experience of working with people from diverse backgrounds. Ability to build rapport with a wide range of people demonstrating empathy and understanding
- Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
- Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
- Committed to improving lives and communities
- Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Have access to own transport (car, motorbike or bicycle) and able to travel efficiently across the borough
- Able to work on your own initiative and meet deadlines
- Enthusiasm, flexibility and a positive ‘can do’ attitude
Desirable
- Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
- Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
- A health or social care related qualification
This position will be subject to satisfactory references and DBS check
When you have completed the questions, please ensure you include an up to date CV with the application. We will not consider applications without all 4 questions completed and a current CV.
Please return your CV and completed questions by 9am on Thursday 18th July 2024. If you have not heard from us by 19th July, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted. We expect interviews to take place on Thursday 25th July.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
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The client requests no contact from agencies or media sales.
Freshwater Habitats Trust is a friendly, well respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. We are now recruiting for this post: Engagement Officer in the New Forest National Park.
The role will focus on the delivery of community and stakeholder engagement across the Climate Action Fund project, YouCan, a climate action scheme, with a focus on connecting young people to nature and helping communities across the region tackle the climate and nature crisis.
The role will also cover engagement activities under the Species Survival Fund, another partnership scheme, with a focus on action to halt species decline by restoring habitats back to the landscape.
We are looking for an enthusiastic individual who will deliver a programme of activities and events, citizen science surveys as well as delivering an awareness campaign to engage local communities and visitors in the protection of the New Forest’s freshwater and coastal habitats.
Freshwater is our passion. Together, we can make a difference for wildlife.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Milton Keynes' vision is that people's lived experiences are used to design and improve health and social care services and our mission is to champion people's rights and access to high-quality health and social care. We're seeking a project officer to deliver an exciting new project.
You’ll be interviewing patients who have been recently discharged from hospital to capture their experiences of hospital discharge and follow-up support. You’ll collate and report on their feedback, so it can be used by the teams of professionals working together to ensure discharge and post-discharge support works effectively for all. You'll have a key role in liasing with an integrated team of professionals to ensure the smooth day-to-day running of the project and ongoing compliance with data processing agreements.
We're a small, driven team with a big role. The ideal postholder will be dynamic, flexible, self-motivated and most importantly, great and building rapport and talking to patients and families about their experiences. You'll be able to demonstrate your experience of working with people, communities and the professionals that provide their care. You'll also have a track record of working to, and meeting project deadlines and show a strong understanding and experience of compliance with GDPR and Safeguarding Vulnerable Adults.
You'll present evaluations and insight and report on the impact of our work, demonstrating the positive difference Healthwatch Milton Keynes makes to its beneficiaries.
Healthwatch Milton Keynes is committed to equalities and strongly values diversity and welcomes applicants from all backgrounds.
We highly recommend interested candidates contact us to have an informal conversation about the role prior to application.
Please provide a CV and cover letter outlining your suitability for the role against the Job specification. Applications without a supporting cover letter will not be accepted.
CVs without Cover letters will not be accepted.
The client requests no contact from agencies or media sales.
Start date: Monday, 26th August 2024
Salary: £29,864 per annum (inclusive of £3,990 London/South East Weighting)
Working hours: 35 hours, full time
Location: South London (covering Lambeth, Merton, Sutton or Wandsworth) and working from home.
Contract: Permanent
F YOU HAVE APPLIED PREVIOUSLY, PLEASE DO NOT REAPPLY
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose: Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.
Duties and Key Responsibilities:
- Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
- Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
- Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public
Reports to: Hubs Manager
Department/Service: South London Women’s Hubs
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Head of Programme Development
Salary: £54,600
Contract: Permanent
Hours: Full time
Location: This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
As Head of Programme Development, you’ll take a senior role in the strategic planning and operational delivery of Art Fund’s grant-making programme, taking a lead on certain areas of the business plan to ensure they deliver against and inform the ongoing development of Art Fund’s strategic vision. You will work with the Director of Programme & Policy and Head of Programme Delivery to manage the team to ensure effective management of all grant-making and operational activities, develop and deliver new initiatives, funding opportunities, partnerships, research, and evaluation, ensuring maximum impact and maintaining and furthering Art Fund’s excellent relationships across the museums, heritage, funding and visual arts sectors.
A member of the Programmes team, you will work with colleagues across Art Fund and the wider sector to ensure our grant-making is effective and valuable and supports our strategic plan. This is a unique opportunity to join Art Fund at a key moment in our 5-year strategy. You’ll help us identify where Art Fund can make a real difference in our priority areas and build our reputation in these areas: championing diverse and inclusive museum collections, workforce and audiences; reaching a new generation of museum goers through digital and community experiences, as well as in the museum itself, and developing a sustainable sector. The Head of Programme Development will share the energy and commitment that Art Fund staff bring to their work, as well as a belief in the importance of arts and culture.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Cash health plan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 9am on Monday 29th July, 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
No agencies please.
We are looking for a well-organised, highly motivated and passionate individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in ensuring a diverse range of young people’s voices are heard, facilitating inclusive activities which increase youth participation across all our services and leading on the delivery of our youth forums. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.
You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.
Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.
This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.
Closing date for applications: Monday 29th July, 9am 2024
Interviews: Tuesday 6th August 2024
*Please note interview dates are fixed and will not be changed.
The client requests no contact from agencies or media sales.
Income & Business Development Manager
£40-42k, 37.5 hours per week, Thornton (L23).
St. Joseph's Hospice Merseyside is the oldest and largest hospice on Merseyside, providing specialized end-of-life care for patients with a wide range of life-limiting conditions. The hospice's 31-bed Inpatient Unit is located in a beautiful setting within a conservation area and 12 acres of natural woodland in Thornton, Merseyside. The hospice's specialist healthcare teams care for over 200 patients and their families from across Liverpool, Sefton, and West Lancashire every year. Our services are free to our patients and it costs around £10k per day to run the hospice.
With the changing horizon of Fundraising, this is a new role for the hospice and pivotal to our future income generation activity for the Charity. The Income & Business Development Manager will be responsible for developing and implementing strategies to raise funds and secure partnerships for the hospice. They will lead the existing Hospice fundraising team, identify new sources of income, build and maintain relationships with donors and supporters, and manage fundraising events.
Role requirements
- Proven ability to build, manage and develop key stakeholder and donor relationships
- Experience of developing and delivering operational income generation plans and KPIs
- Strong networking and relationship-building skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational and project management skills
- Previous experience in Hospice and/or voluntary sector would be advantageous, but not essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Quality Assurance Officer
Location: Remote (UK based) with travel required
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Fixed Term Contract 12 months
Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Quality Assurance Officer role:
As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members. A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body.
Key duties and responsibilities of the Senior Quality Assurance Officer:
- To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner.
- Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed.
- Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
- To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
- Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints.
- Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered.
- To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
- Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
- Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
- Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
- To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.
What we are looking for in our Senior Quality Assurance Officer:
- Knowledge of quality frameworks appropriate to domestic violence services.
- Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.
- A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
- Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls
- Experience of writing and producing briefings and reports
- Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.
- Experience of providing and/or managing direct services to survivors of violence against women and girls.
- Excellent verbal, written and computer literacy skills.
- Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.
Benefits of joining us as our Senior Quality Assurance Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Face of Chickenshed's Bustling Café & Bar!
Chickenshed, the renowned inclusive theatre and education organisation, is seeking a passionate Café/Bar Supervisor to lead their vibrant café and bar operations!
What you'll do:
- Oversee all aspects of the café and bar, ensuring exceptional service and delicious offerings. This will often include working independently at times.
- Lead a team of part-time staff, fostering a positive and productive work environment.
- Develop innovative ideas to expand the business and elevate the customer experience for our diverse clientele. (This includes students and staff during the day, and members of the public attending shows in the evenings.)
- Maintain meticulous records for food safety, licensing, and finances.
- Champion Chickenshed's inclusive ethos and values in every interaction. This includes being aware of safeguarding best practices and highlighting any concerns.
You're a perfect fit if you have:
- A proven track record of success in a supervisory role within a customer-facing environment.
- A passion for excellent service and a commitment to high-quality food and beverages.
- Strong leadership skills and the ability to motivate and empower your team.
- Excellent communication and interpersonal skills to connect with a diverse clientele.
- A "hands-on" approach and the flexibility to adapt to a dynamic work environment, including times working independently.
- A commitment to safeguarding and awareness of best practices in an inclusive environment.
Why Chickenshed?
- Be part of a forward-thinking organization dedicated to inclusivity and creativity.
- Contribute to a thriving café and bar that serves a vibrant community.
- Enjoy a competitive salary of £26,000 - £31,000 dependent on experience.
- Make a difference in the lives of others through Chickenshed's impactful work.
Ready to join our team?
Apply today and help us take the Chickenshed café and bar to the next level!
Please note:
- While the job description is a guideline, it may be subject to change.
- Flexibility with work hours is required due to private event bookings.
- Part-time and job-share applications will be considered.
- Chickenshed is an Equal Opportunities Employer.
To apply, send your CV and A4 cover letter, highlighting your skills and experience relevant to the job description.
The client requests no contact from agencies or media sales.
The World Watch List is Open Doors’ annual ranking of the 50 countries where Christians face the most extreme persecution. Could you see yourself contributing to the development of the WWL as a world class instrument for monitoring persecution? Then our World Watch Unit (WWU) team at Open Doors International (ODI) is looking forward to welcoming you to their team!
With the team, you will be responsible for the quality of the WWL, ensuring that the data generated is communicated in a form that will be most relevant to the various constituent parts of Open Doors and beyond.
Your main responsibility is to work together with local and regional experts, as well as with other organizations that produce information on religious persecution, to monitor and score persecution. You will contribute, for the countries in your portfolio, to the establishment and continuous update of country profiles. Your portfolio will consist of a group of Asian countries, and you will report to the WWL Manager.
Your key responsibilities
- To contribute to the development of the WWL as a world class instrument for monitoring persecution.
- To monitor and score persecution.
- To produce Full Country Dossiers and other persecution-related reports and country profiles for your portfolio.
- To strengthen the capacity of ODI’s internal network of researchers in research methodologies.
- To produce and review country analyses and to steer interdisciplinary teams drawn from the different areas of the organization for the production and review of the country analyses.
- To communicate results in speaking and writing to different target groups.
Your profile
- Committed Christian with a heart for the Persecuted Church.
- Master’s degree in relevant area or equivalent experience.
- Proven field research expertise in multi-cultural, complex and risky contexts and strong analytical skills.
- Able to combine accuracy with helicopter view and being a team player with being a self-starter.
- Written and verbal communication skills; primarily in English, knowledge of local Asian languages will be a plus.
- Able to travel to the field as well as to ODI bases.
Our Offer
Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. This position is preferable based in Europe.
Please submit your CV and Cover letter before the 10th July to be considered.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraiser
About Momentum Children’s Charity
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
Our values
We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.
We are personal
We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.
We are impactful
Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.
We are adaptable
We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.
We are trustworthy
Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.
We are inclusive
We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.
We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.
We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.
Safeguarding
Safeguarding children is everyone’s responsibility.
All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.
All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.
Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.
All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:
- Be able to identify potential indicators of abuse or neglect
- Have read the Safeguarding Policy
- Know their role and responsibilities within their team
- Know how to communicate and record concerns
- Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.
Therefore, all children and young people in contact with Momentum Children’s Charity will:
- Be treated with respect and afforded full civil and legal rights
- Be listened to and taken seriously, whatever their level of development or communication
- Be given time to do things for themselves, to understand and be understood
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
The wellbeing of a child is the paramount consideration in all circumstances.
Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Position: Corporate Fundraiser
Location: East Molesey office (opposite Hampton Court Station) with some home working
Reports to: Corporate Partnerships Lead
Hours: 32 hours per week (Monday to Friday)
Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)
Main Purpose of the Role
Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.
Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.
What we are looking for
To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.
Main Areas of Responsibility
- Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
- Provide a high level of partnership management through stewardship, and effective and regular communications
- Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
- Support on the development and management of new corporate partners as assigned by the Corporate Lead
- Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
- Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
- Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential
- Knowledge or experience of working in a charity
- Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
- Excellent verbal, written and presentation skills
- Numerate and literate
- Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
- Team player who can work on their own initiative to plan and manage their workload.
- Good working knowledge of MS Office and CRM databases.
Desirable
- Knowledge of Institute of Fundraising codes of practice.
- Fundraising, account management or sales experience in a client-facing environment.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
YOUTH SUPPORT PRACTITIONER (OASIS HUB ASHBURTON PARK- CROYDON)
40 HOURS PER WEEK (1FTE)
24 MONTH FIXED TERM CONTRACT
SALARY: £28,536 (Including London Weighting)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Oasis is looking for a special, talented, and adaptable person to help us strengthen and sustain quality personalised support for young people.
Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group personalised support for young people.
We are looking for people who:
· Have recent and proven experience with inner city young people.
· Can co-develop and co-deliver inclusive and supportive programmes with young people.
· Are comfortable working on their own or in a team.
· Can enable us to improve our service and opportunities for young people.
Do you have the character, chemistry & competency we are looking for? Great – read on.
We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.
Email your CV including a Supporting Statement. Please visit the Oasis Chartiy Jobs website for further details.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience.
Interviews are likely to take place on Wednesday 24th July 2024.
If you’ve not heard from Oasis by Monday 22nd July 2024, on this occasion you were not shortlisted.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- Flexible working where possible with family friendly policies
· A non-contributory pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidate must have the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.