Property management jobs

Are you a visionary Finance and Resource professional looking for a new challenge? 

An exciting and unique opportunity has arisen within one of Lincolnshire’s leading charities providing Emergency and Supported Accommodation, Childcare, Youth and Community Development services across Lincolnshire.

We are looking for an exceptional, experienced leader to join our Executive Leadership team as Corporate Services Director.

As a member of the Executive team, reporting to the Chief Executive, you will have a strong aptitude for strategic thinking – an eye for detail, a passion for people and a commitment to delivering services of the highest quality. 

An understanding of operational delivery is key, as you will be responsible for the leadership of the Finance, Commercial, Legal, Projects, Governance and IT/ Data functions of the charity. 

The post holder will take a pivotal role in ensuring the charity as a whole is served by effective, efficient and innovative support services. You’ll be adept managing risk and initiating change to ensure corporate services functions support those teams directly delivering services.

Please note we do require a Professional Accountancy Qualification from either ACA, ACCA or ACMA and this is non-negotiable. 

The role is full time and based in Lincoln at our offices on Tritton Road, alternative working arrangements may be considered for the right candidate.

Closing date for applications: Sunday 6th April 2025

The purpose of YMCA Lincolnshire is to ensure that people and communities across the County have the opportunity to belong, contribute and thrive so that they feel safe, valued and fulfilled.

We are seeking a motivated and experienced relationship fundraiser to join our team. This is a new role for the organisation, and we are particularly interested in hearing from candidates who have a good level of experience in relationship fundraising who can support us to develop our unrestricted fundraising. A successful candidate would hit the ground running with fundraising activity as well as helping to shape the future of fundraising for St Nicks by supporting with the development of a fundraising strategy. This is a really exciting opportunity to shape the future of fundraising for a highly regarded and well-established charity, allowing us to sustain and develop our much-needed work in the city.

Key Dates: 

Closing date for applications: 21st April 2025 

Interview date: Monday 28th April 2025 

About St Nicks 

We are St Nicks, a local environmental charity with a mission “build and connect flourishing communities through urban greenspace generation, nature-based wellbeing and sustainable living”. Based at St Nicks Environment Centre hidden behind residential properties in the Tang Hall area of York, we have a thriving 24-acre nature reserve that is free to explore 24 hours a day 365 days a year. Our volunteer team help us maintain and manage our reserve for the benefit of people and wildlife. 

In addition to managing the local nature reserve (LNR), we have three key pillars to our work: 

Green Corridors York strives for “more, bigger, better and more joined up” green spaces. Conserving nature whilst supporting our communities. As a city, we can work together to reduce pollution, challenge harmful developments and improve land management.  

Nature-Based Wellbeing deliver both education and mental health support services. At St Nicks we all see and feel the benefits of being outdoors and connected to nature. These benefits can be physical, mental or a combination of both! Our Nature-Based Wellbeing team run a series of Ecotherapy groups to help adults find this nature-connectedness. 92% of Ecotherapy participants told us that these activities meant that they noticed and sought out nature more in their daily lives. 

Sustainability is at the heart of everything we do at St Nicks. When we talk about sustainability, we are looking to ensure we are doing the least harm possible. Whether that is relating to human, social, financial or environmental. Our Waste & Sustainability team collect recycling, carry out waste audits and run events across the city. Together our teams work to make York a more sustainable city.

Our values 

Collaboration – Our approachability and inclusiveness ensure that everyone who is affected by our work is involved in shaping it. 

Integrity – We are honest, inclusive and have respect for all life through our ethics, authenticity and commitment. 

Innovation – We are committed to constructively exploring ideas that help us get closer to our vision by doing things differently and taking pioneering approaches, recognising the learning and development that comes with this path. 

Professionalism – All of our actions to our beneficiaries, stakeholders and each other demonstrate our mutual respect, competence, proactivity and the way we make a difference. 

Job Description and Person Specification 

About the Role 

This exciting new role provides an excellent opportunity to help shape and deliver our approach to fundraising, helping to ensure that St Nicks can continue our vital work in supporting planet, people and nature.  As the sole fundraiser and reporting directly to the chief executive officer, you will be given the autonomy to shape and develop and deliver on all aspects of our unrestricted fundraising, building key relationships with existing and new supporters and maximising support from community, corporate and individual supporters.

Although fundraising in this sense is new to St Nicks, we have a strong foundation of existing supporters and partners which we can build our fundraising and relationships on.

Job Title 

Relationship Fundraiser 

Contract Type 

This role is initially for a 2-year fixed term contract, with the possibility for extension dependent on the success of the role. 

Hours  

21-28 hours per week, negotiable. This is based on an FTE of 35 hours per week. 

Salary  

£30,000 per annum pro-rata 

Place of work 

Primary place of work is the St Nicks Environment Centre and Local Nature Reserve (LNR) with the opportunity for hybrid arrangements in line with St Nicks policy. Some travel around York is expected with this role.

Working pattern 

Negotiable. Typically, hours are worked Mon-Fri between the hours of 09:00 – 17:00 with occasional weekend or evening work by prior agreement. 

Responsible to  

CEO 

Responsible for 

Fundraising volunteers 

Purpose  

To lead and develop our newly formed fundraising function, creating a new strategy to maximise income generation from corporate and community supporters, build strong working partnerships with local businesses and community groups and deliver on annual unrestricted income targets. 

Please see our website for details on how to apply. 

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear, United Kingdom

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: 13th April, 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.

· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service

· You will be the first point of contact for visitors, contractors or services visiting the building at night

· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night

· You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.

· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.

· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.

· Experience in undertaking basic maintenance and/or delivering cleaning services.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Personal and professional integrity.

· High-level understanding of professional boundaries and ability to maintain boundaries.

· Ability to work collaboratively.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Want to help families break free from homelessness? Join Help the Homeless Leicester as a Caseworker and be part of real, lasting change.

Help the Homeless Leicester (HTH) is expanding its frontline team with two proactive Caseworkers to support families in temporary accommodation as part of our Families Navigator Project. This is a unique opportunity to work directly with families experiencing homelessness, helping them move forward into secure, stable housing. The role is for 12 months, with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.

You’ll play a key role in tackling the practical and emotional challenges faced by families in temporary accommodation—offering guidance, advocacy and access to resources that make a real difference. 

The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families.

Key Responsibilities:

Family Support and Housing Assistance:

• Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
• Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns. 
• Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.

Workshops and Community Engagement:

• Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
• Foster a welcoming, inclusive environment for families to engage with and learn from one another.

Resource Coordination and Guidance:

• Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
• Make referrals to external organisations where appropriate, ensuring families receive holistic support.

Safeguarding and Confidentiality:

• Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
• Identify and report safeguarding concerns promptly and appropriately.
• Maintain confidentiality and ensure all personal data is handled securely and ethically.

Administration and Reporting:

• Maintain detailed and accurate records of interactions and outcomes for each family.
• Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
• Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.

Experience and Skills:

• Experience in casework, housing support, or working with vulnerable families in crisis.
• Knowledge of the private rental market, rent and deposit schemes and housing support services.
• Strong understanding and application of safeguarding principles.
• Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
• Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
• Familiarity with local resources, benefits systems and employment support services is desirable.

Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.

Help the Homeless Leicester is an equal opportunities employer.

NIDAS CAPVA IDVA

Child & Adolescent to Parent Violence and Abuse, Independent Domestic Violence Advisor

Hours: 37 per week

Location: MASH Norwich

Salary: £26,010 pro rata

Fixed Term Contract 31st March 2026

NIDAS is a domestic abuse support service for those assessed to be at high or medium risk of harm. We also offer dedicated support for Children and Young People whose parent/carer is accessing the service, recovery programmes, coordinated multi-agency support, court support, a Domestic Abuse Champion network, and training for professionals, across Norfolk.

Leeway Domestic Violence & Abuse Services is recruiting for NIDAS, and terms and conditions may vary. Further information will be available at interview stage. Applicants will be reviewed as and when applications are received, and we reserve the right to withdraw the vacancies if a role is successfully recruited.  

Leeway was established in 1974 with the help of a £200 start-up grant from Norwich City Council. Over the past four decades the charity has grown from those humble beginnings and we now have nine safe houses and a team of more than 100 people providing advice, support and information to any adult or child experiencing domestic abuse in Norfolk and Suffolk.

Benefits include: 

• 6% pension contribution
• Training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• Paid 30 minute lunch
• 24 hour telephone counselling service
• Clinical supervision 
• Staff reward ½ day, staff prize draws, gift vouchers
• Salary advance and loan schemes.

Please see attached job description for further information around the role. 

Job Title: Domestic Abuse and Housing Support Worker

Location:  Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to :  Team Leader – Outreach Team

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

 About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.

She will  provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.

She will  be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse.  She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery. 

She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally. 

This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies. 

.MAIN DUTIES

· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse. 

· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives. 

· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project. 

· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing. 

· To provide a multi-agency approach to support and wellbeing for clients. 

· To provide non-judgemental, one to one emotional and practical support to clients accessing the service. 

· To provide advice and guidance on the full range of services, options and legal remedies open to them. 

· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate. 

· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction. 

· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met 

· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property. 

OUTREACH DUTIES

· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse. 

· To provide emotional support and, where necessary, signpost to appropriate counselling provisions. 

· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies. 

· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary. 

· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project. 

· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents. 

· To attend court with the client where required. 

· To promote the work of the project through training, presentations and representation at meetings. 

· To assist with the setting up and maintaining of local support networks. 

· To assist with the delivery of client support groups where appropriate. 

GENERAL

• Manage a caseload of appropriate to the number of hours worked. 

• Maintain, update and keep accurate and factual case records. 

• Follow procedures and protocols with other services so that the safety of the service user is kept central to any process. 

• Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols. 

• Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS. 

• Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary. 

• To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation. 

OTHER

· Any other duties the  CEO  or  Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive  with a clean driving license and access to a vehicle.

Confident  and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of Housing issues and supporting adults with Housing queries.

Experience of or the ability to work with challenging individuals or situations.

Experience of supporting clients in any form.

Has an understanding of the issues facing domestic abuse victims.

Experience of working with vulnerable clients.

Experience of multi-agency working.

Experience of and an understanding of Safeguarding practice.

Desirable

Confident presenter.

Ability to write and deliver workshops to groups of adults.

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse  or worked in the domestic abuse field.

Knowledge of working in the third sector.

Ability to manage a crisis situation and remain calm and in control.

The ability to use initiative and be self directed in their work.

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work of Pathway Project.

Our client is dedicated to transforming the lives of children and young people by creating opportunities to learn, grow, and develop through Education. As an independent funder, the charity generates income from its endowment, which includes substantial property holdings and financial investments. This means it does not fund raise. To date, the organisation has awarded over £225 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young people up to the age of 25 (or up to 30 for people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.

We are delighted to be working with the Charity to recruit a permanent Communications & Social Media Officer to join its established team based at conveniently located offices in Central London. 

The role:

This newly created position will expand the capacity of the organisation's communications team, supporting the Communications, PR & Events Manager in delivering engaging, high-impact external communications. The focus will be on managing the Charity’s digital presence, including its social media channels and newsletter to enhance visibility, engagement and public awareness.

The role requires a strategic, organised and creative approach to social media platforms including LinkedIn, Instagram, TikTok, YouTube, Vimeo and BlueSky. It will entail preparing and delivering innovative and compelling content in both written, visual and video production formats, which showcase the work of the Charity and its network of grantees. Using the latest platforms and technology such as Canva and InDesign, this role will help tell the important stories which emanate from the work of the charity, including publicising events, raising awareness and addressing interesting themes relevant to the work of the Charity and its community.

This role will also monitor and evaluate online engagement and will ensure there is a vibrant, creative and relevant tone across all platforms and mediums. They will also contribute to maintaining the website and newsletter, gathering stories from across the Charity’s networks and ensuring it is accessible and up to date with current affairs and events. Working closely with the Communications, Events and PR Manager, this person will be responsible for identifying opportunities to repurpose and amplify content across multiple channels to ensure the Charity’s media presence is maintained and enhanced both on a local, London wide and National basis.

Beyond digital communications, this role will support a busy calendar of events throughout the year, managing logistics from planning to execution, including navigation lists, booking venues, catering arrangements and on the day support and facilitation. This is a wide-ranging communications role with plenty of scope for development and growth, with the flexibility to be tailored to the strengths and interests of the postholder.

In addition to working for Charity, the post holder will also support the COO of the foundation in its newly developing communications work.  This will require working across 2 schools, and the Charity in collaboration with the communications teams across the Foundation. 

The person:

The successful candidate will have demonstrated experience in a similar social media or digital communications role, ideally within the charity or not-for-profit sector but equally having come from a commercial setting, where an active interest in charitable work can be clearly evidenced. Bright, engaging and intellectually curious, this person will have a natural enthusiasm for the work of the charity and the desire to be an active member of an office-based team, all working towards the same goals.

An outstanding communicator both in person verbally and in writing, this person will have a proven track record of running digital communications activities and social media campaigns and will be proficient in design tools such as Canva, InDesign, Photoshop and PowerPoint, although training can be given where necessary. The ability to tailor the tone of content for various platforms and to appeal to a wide range of audiences, both locally, London wide and nationally will be important.

The desire to learn new skills will be strongly evident in this person, they will relish the thought of collaborating with colleagues to grow their expertise and to share ideas on how to optimise delivery across the digital and social media space. Highly organised, with excellent attention to detail, this person will be a strategic thinker with the ability to plan ahead and to spot opportunities further down the line to maximise the impact and reach of charity’s work. A working knowledge of WordPress and website management will be very useful but not essential.

Above all, this person will be an enthusiastic, ambitious and collaborative team player, who thrives in an office-based environment where they will be able to exchange ideas with other team members, celebrate success and ensure the overall charitable aims of the organisation and its community of grantees are met.

“We highly encourage applications from under-represented groups that reflect the diversity of our Charity’s Beneficial Area and the young people we aim to support. This includes individuals who are Black, Asian, Mixed Race, and from other ethnically diverse backgrounds, as well as people with disabilities and members of LGBTQ+ communities.”

We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.

£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

What you'll do:

* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

SafeDeposits is Scotland’s leading tenancy deposit protection scheme and dispute resolution provider. As a not-for-profit, SafeDeposits donates surpluses generated to its charity, the SafeDeposits Scotland Charitable Trust (“the Trust”). The Trust aims to improve standards in Scotland’s private rented sector by promoting education, training and best practice.

In addition to its grant-giving, the Trust is developing an ambitious research programme designed to inform future policy making and debate. This includes two new national representative surveys: “The Voice of the Tenant (Scotland)” and “The Voice of the Landlord (Scotland)”.

SafeDeposits and the Trust are part of the TDS [The Dispute Service Ltd] Group; a not-for-profit company limited by guarantee that operates equivalent deposit protection services across the UK and delivers a range of initiatives to raise standards in the private rented sector. 

We have a new opportunity within our Policy, Research and Strategy team to join them as a Research and Programme Officer.

This is a full-time, permanent position ideally based within commuting distance of our Glasgow office. However, we are open to considering home-based candidates from other areas of Scotland, depending on their skills and experience.

The purpose of this role is to deliver and support the expansion of SafeDeposits research programme. The successful candidate will work on qualitative and quantitative research projects and ensure findings are disseminated effectively. Our priority is to recruit an individual with the requisite research skills and experience. Where required, appropriate training and support will be provided for the aspects of the role involving coordination of the grant-giving programme. The role offers a unique opportunity for a researcher to not only contribute to the evidence base, but to also work with TDS and SafeDeposits colleagues to commission evidence-based solutions for positive change.

Some of the key responsibilities include:

• Working with external contractors to deliver the Voice of the Tenant (Scotland) and Voice of the Landlord (Scotland) surveys.
• Conduct, analyse, and report on qualitative and quantitative research projects.
• Lead research collaborations with other organizations and stakeholders.
• Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
• Represent SafeDeposits Scotland Charitable Trust at internal and external events, including presentations and public speaking.
• Assess and monitor grant applications in collaboration with an external contractor.

To be considered for this opportunity you must:

• Have a degree in a relevant field
• Have a minimum of 3 years’ experience in research, social policy, or a similar role (or equivalent postgraduate study).
• Be proficiency in quantitative and qualitative research methods.
• Have strong working knowledge of Excel for statistical analysis and reporting.
• Demonstrate an understanding of data validity and credibility.
• Be able to demonstrate excellent verbal and written communication, with the ability to tailor messages to different audiences.

TDS offers a plethora of benefits inclusive of:

• 33 days holiday inc bank holidays
• BUPA Private healthcare
• BUPA Wellbeing cash plan
• Pension Scheme
• Additional day off for your birthday
• Plus many more!

To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.

TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.

Call for expression of interest 

Gender Synthesis Review Consultant 

Location: UK, remote

Fee: To be negotiated

About the role

Following an external and independent gender synthesis review in 2020, Sightsavers’ Monitoring, Evaluation and Learning (MEL) team is commissioning a second synthesis review on gender equality.

The objectives of this exercise are:

1. To understand what has changed in relation to gender equality in Sightsavers programme planning and implementation since the last gender synthesis in 2020

1. To identify achievements, challenges and gaps in relation to improving gender equality throughout the project cycle

1. To explore the link between strategic direction and implementation, and to identify areas that require strengthening

1. To generate a set of learnings and recommendations that can be applied to our programmatic processes and approaches (design, implementation, SBC, MEL), and further inform our strategic thinking and advocacy plans

The purpose of the review

• To assess the progress that Sightsavers has made in gender mainstreaming (in terms of both process and outcomes), following the previous review in 2020.  How far have we progressed on the recommendations and what more needs to be done.  What progress has been made towards achieving equality or equity for women in our programmes.

• To capture and collate operational learning in a form that is useful to Sightsavers, enabling us to review achievements and challenges (i.e. what works, in which contexts and why, and what is inhibiting progress on gender mainstreaming).

• To identify discussion points and key learning about the organisation’s strategic approach to gender inclusion to make recommendations, where appropriate, on areas that could be strengthened. 

Deliverables

• Write a short inception report in English, covering approach, methods and sources to be used (to include an evaluation matrix). This will be finalised after review by Sightsavers.

• Final report in English, edited after at least two rounds of comments from Sightsavers internal review team, to include an Executive Summary which can be used as a standalone item.

• Short summary document/s or infographic7 covering the key points and recommendations for the main audience groups. 

• Presentation and participation in an internal Sightsavers webinar to share and discuss the gender synthesis findings and recommendations.

About you/your team

Sightsavers welcomes proposals from individual consultants or small teams interested in undertaking this synthesis review. The expected skills and experience include:

• Considerable expertise in gender and particularly, women and girls with disabilities in a developing country context.

• Relevant experience of conducting synthesis reviews of a similar scope/nature. 

• Significant familiarity with the programme themes and contexts in which Sightsavers works.

• Good knowledge and understanding of current gender concepts, trends and discourse in the development context.

• Creative approach to presentation of review findings for key audiences.

• High standard of written and spoken English in appropriate styles for key audiences.

• Sufficient understanding of accessible document design to comply with Sightsavers’ guidance on this (guidance and a briefing will be provided during induction).

This is a highly varied and involved consultancy position and the above is not an exhaustive list of deliverables or required professional skills. Please see the full Terms of Reference (ToR) for full details.

Next Steps

To apply for this exciting opportunity, please submit the below:

• Your CV/all team members CVs 
• Complete the online Expression of Interest (EOI) form 
• Download, complete, and submit in an attachment the Planning schedule 
• Submit examples of similar work you have completed.

Your application will be considered across all of these documents, if you are not able to attach and complete the requested, this may go against your application.

Applications should outline the proposed approach in the Expression of Interest form and indicate how the chosen methodology and analysis will draw out key lessons and emerging themes.

We anticipate that remote interviews will take place during the week commencing 5 May 2025, and the evaluation process will include a one stage interview.

Closing date: 13 April 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 21 April 2025

Interview Date: 29 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Contracted Weekly Hours:37.5. Monday to Friday 9am-5pm.

Contract type:12 months

Salary:                                  £24,258 per year

Annual Leave:                      25 days annual leave plus 8 bank holidays per annum

Location:                                Based in Bournemouth, for regular travel across BCP with travel across Dorset likely. Hybrid working option when not on visits.

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. The resettlement team work closely with local authorities and other organisations to support families on government resettlement schemes to find their feet, build healthy relationships, and successfully integrate into our community. We are looking for an experienced support worker (ideally one to be a male, but open to all applicants) to support individuals and families under all relevant government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch and Poole (BCP) and Dorset. ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

Green Doctor Trainee
Ref: GDT0425
Contract type: 12 Months, Fixed term
Number of hours per week: 37.5 hours per week.
Working pattern: Mon – Fri
Hourly rate of pay: £12.21 per hour/ £23,809.50 per annum
Responsible to: Senior Project Officer
Location: Colne Valley Park Centre (Field Based Role)

The Green Doctor Trainee will work alongside our experienced Green Doctors to help residents use energy efficiently, reduce bills, and to stay warm and well in their homes. The role will include supporting customers by telephone, travelling in the local area to deliver home energy visits, fitting small energy-saving measures (sometimes involving working at height), and taking part in promotional activities to spread the word about our service. You will learn how to use equipment and tools, gather and record data accurately, and ultimately provide high-quality advice to help people who are most in need.

We are seeking an individual who is motivated to develop a career in the energy advice sector, and who is committed to supporting vulnerable people to act more sustainably, to stay warm and well in their homes, and to reduce their household bills.

The ideal candidate would be approachable, professional and motivated to learn. We’ll help you to gain the technical qualifications, skills, knowledge and experience needed, provided you commit to a structured programme of learning alongside other Trainees. The role will involve working in communities and supporting vulnerable people in their homes, so interpersonal skills and a commitment to working safely and responsibly will be critical.

As part of a small team, communication and team-working skills will be essential, as well a willingness to travel to support customers within an agreed geographical area.

PERSON SPECIFICATION

We encourage applications from people who can demonstrate:

• Motivation and a willingness to learn

• Interest in local and global environmental issues

• Ability to relate to people from diverse backgrounds

• Confidence when dealing with customers face-to-face and on the phone

• Ability to use own initiative and work as part of a small team

• Time management and organisational skills

• A good understanding of IT (Word/Excel/PowerPoint/Zoom)

• Confident in English and Maths

• Compliance with appropriate background checks

A Driver’s License is essential and an organisation vehicle will be provided.

For an entry-level role, the person specification is for guidance, so if you meet the majority of the criteria and/or have transferable skills or experience you think will help you in the role, then please continue with your application.

GREEN DOCTOR ACADEMY

This placement is part of a national Green Doctor Trainee scheme funded by the Cadent Foundation. Trainees will take part in the Green Doctor Academy: a program of training, learning and support. This will include a period of training, support, and observing colleagues before you take responsibility for your own Green Doctor caseload.

The Green Doctor Academy, provided by Groundwork Manchester, will include a 2-day induction for trainees to understand the role and explore key issues of fuel poverty, energy-saving awareness, climate education and property retrofit.

This is followed by a mixture of face-to-face and online training and opportunities to gain qualifications such as:

• Level 3 City and Guilds Energy Awareness

• Carbon Literacy Certificate

• Qualifications Network UK (QNUK) Level 2 Health and Safety at Work

• QNUK Level 2 Award in Principles of Manual handling at Work

• QNUK Level 2 Safe Use of Ladders and Stepladders (3 Guided Learning Hours)

• Asbestos Awareness (online module) – Asbestos Awareness – UK Asbestos Training Association

• Safeguarding and working with vulnerable residents

To give you an idea of the kind of learning involved in the Green Doctor Academy, Level 2 qualifications equate to a GCSE standard pass (Intermediate GNVQ or BTEC first certificate) and will help you build knowledge in the area. Level 3 covers more complex work and will help you develop your supervisory skills – this equates to BTEC National Certificate or Vocational A-Level / A-level.

In addition, Groundwork South will provide a full induction to our organisation and how Green Doctor works across our region. Training and support for trainees will include:

• Line manager support to map and review the goals of your placement.

• Informal buddy system during on boarding

Closing Date: 28th May 2025

Interview date: 5th May 2025 (e.g. over Teams/Zoom)

We will contact you to let you know whether you have been shortlisted for an interview.

Interviews last approximately an hour and we aim for an informal format. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Christian Vision is partnering exclusively with Robertson Bell to recruit an Accountant on a permanent, full-time basis. Christian Vision (CV) is a global Christian charity founded in 1988 by British businessman Lord Robert Edmiston. Headquartered in the UK, CV operates in over 35 countries, with more than 350 staff members dedicated to its mission of introducing people to Jesus and encouraging them to become His true followers.

Christian Vision is now seeking a dedicated and driven Accountant who can join their passionate team as the organisation grows.

The key responsibilities will be:

• Over time, exposure will be provided to each area within Finance, with the role holder working closely with the Corporate Services Manager to add value throughout the organisation in all aspects of accounting including budgets, financial stewardship and reporting.
• Ensure that all financial statements and reports for the UK operations comply with relevant UK accounting standards, tax regulations, and industry best practices.
• Oversee the preparation and submission of statutory accounts, coordinate external audits, and address any compliance issues, ensuring that all legal and regulatory requirements are met.
• Act as a central point of contact for communication between the UK office and regional offices, facilitating the smooth exchange of financial information, ensuring alignment on financial policies and procedures, and providing support on any local financial matters or concerns.
• Collaborate with department heads and senior management to prepare the annual budget, review assumptions, and provide insights on financial trends.
• Play a key role in updating and maintaining accurate financial forecasts throughout the year, analysing any variances between forecasted and actual figures to provide recommendations for improvements.
• Implement and maintain robust internal control systems to safeguard the company’s assets, ensure the integrity of financial information, and reduce financial risk.
• Regularly review internal processes and work closely with internal and external auditors to ensure compliance with all policies and procedures.
• Manage the organisation’s cash position by preparing detailed cash flow forecasts to ensure that there is sufficient liquidity to meet operational needs.
• Lead the team in prayer or devotional times and engaging with other spiritual activities as required.

The organisation:

Christian Vision (CV) is a global Christian charity founded in 1988 by British businessman Lord Robert Edmiston. Headquartered in the UK, CV operates in over 35 countries, with more than 350 staff members dedicated to its mission of introducing people to Jesus and encouraging them to become His true followers. The organisation leverages modern technology and media to spread the gospel, creating and distributing digital content through social media, broadcast media, and emerging online platforms to reach a global audience.

Essential requirements:

• Qualified Accountant (CIMA/ACCA/ICAEW) or qualified by experience.
• Able to demonstrate fundamental knowledge of finance across a broad range of accounting issues.
• The ability to demonstrate experience of organisational strategy, management of change and leadership of multi-disciplinary functions in a professional environment.
• The ability to take responsibility and work autonomously, managing your time while staying accountable to the team.
• Strong proven track record in budgetary control and working with a broad base of stakeholders.

Christian Visions UK head office is based in Solihull and will require five days a week in the office. The closing date for applications is the 20^th April 2025. Applications will be under constant review before the closing date so please submit your application to our exclusive search agent Robertson Bell. Apply now to be considered!