Project Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Gaddum
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.
About the Accelerating Reform Fund
The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.
Job Summary
To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.
Job Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.
The client requests no contact from agencies or media sales.
Role description:
We are seeking a highly motivated self-driven, and energetic individual to join our Fundraising Team as the Corporate Fundraising Officer. You will lead on fostering excellent working relationships with potential and existing corporate partners. You will need to work closely with the Philanthropy and Partnerships Manager to shape the plans required for the future.
The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire excellent relationships by increasing charity of the year partnerships and employee fundraising/giving. You will be target driven, proactive, a determined self-starter and thrive on working with a range of partners, encouraging them to choose Southampton Hospitals Charity as their preferred charity.
Main Responsibilities:
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Proactively source, research and approach new corporates in order to achieve annual income targets with a focus on charity of the year partnerships, payroll giving, employee fundraising/giving, peer to peer initiatives and marketing opportunities.
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Develop, implement, and sustain a dynamic corporate fundraising portfolio, maintaining a well-organised pipeline of funding opportunities.
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Devise and implement a long-term corporate fundraising strategy to cultivate and secure significant donations from new and existing supporters.
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Curate an excellent cultivation and stewardship journey in order to build and strengthen relationships and maximise income to meet agreed income targets.
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Attend and contribute to networking events, whilst actively organising events to foster relationships with new and existing corporate donors.
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Identify, pursue and make applications to corporate funding opportunities by aligning proposals with companies' ESG policies, emphasising shared values and potential partnerships.
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Develop creative fundraising campaigns and commercial sponsorship opportunities working with the events team to support with event costs.
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Work with the wider charity team to identify networks of prospective corporate partners and plan relationship building as most appropriate.
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Maintain precise and well-managed donor information in the organisation’s database to facilitate efficient tracking and follow-up, and ensure records are kept up to date in a timely, accurate and consistent manner.
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Coordinate and organise corporate volunteering activities for our corporate partners.
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Organise events for, and with corporate partners to enhance engagement and visibility.
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Support the fundraising team with social media content ideas that highlight our activities and showcase the impact of corporate engagement.
Other:
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To keep updated with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising.
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Work closely with hospital consultants and other individuals leading on approved projects to ensure a full understanding of the project that can be relayed back to both existing and potential corporate partners.
Person Specification:
Knowledge and experience -
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Excellent IT skills including using Excel, Word, Outlook and PowerPoint as well as experience of administering and maintaining dedicated supporter CMS databases.
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Knowledge of a fundraising database and knowledge of fundraising regulations e.g. GDPR (Beacon used).
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Experience of collaborating with companies to encourage employee fundraising for charities.
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Ability to effectively work under pressure and manage conflicting priorities.
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Experience of working in corporate fundraising with a proven track record of at least 2 years’ experience.
Skills, abilities, and behaviours -
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Demonstrated ability to secure funds from new corporate partners, with experience in winning awards exceeding £10,000.
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Confident and skilled in delivering presentations to a diverse range of supporters, whether in groups, individually, in person, or remotely.
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Proven experience in crafting persuasive cases for support and donor updates that motivate giving.
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Excellent understanding of CSR, social value and employee engagement.
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Expertise in building and maintaining strong donor relationships to ensure sustained support.
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Strong writing skills for creating compelling cases for support and effectively presenting the organisation’s work to potential donors.
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Ability to develop, analyse, and interpret budgets and financial information.
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Proficient in using databases for fundraising performance analysis.
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Excellent interpersonal and negotiation skills with the ability to motivate and influence people.
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Ability to build personal, meaningful relationships with colleagues, customers, supporters, and donors.
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Ability to adapt quickly and be solutions focussed.
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Ability to prioritise and manage a demanding workload and work on several priorities at once.
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Ability to work as part of team and to use own initiative.
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Knowledge and experience of using a CRM database (we use Beacon)
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Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences.
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Excellent written communication skills with an understanding of how to tailor communications for different audiences/contexts.
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Self-driven and results orientated with a positive outlook and clear focus on supporters.
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Willingness and flexibility to attend charity events and fundraising events led by our corporate partners, some of which may fall outside of usual office hours.
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A full UK driving license and access to a car.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic Funding and Co-financing Advisor
Contract: 12 - 14 Months Fixed-term Contract, Full time
Salary: £39,358 - £41,325 (depending on experience) with excellent benefits
Location: London, UK
Hybrid working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your attention to detail and skills in project and stakeholder management, to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as a Strategic Funding and Co-financing Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the team:
The WaterAid Programme Funding and Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from priority institutional and non-institutional partners for all of WaterAid’s programmes globally.
About the role:
As our dynamic Strategic Funding and Co-financing Advisor, you will oversee a portfolio of restricted funding projects, bringing donors closer to our work through engaging project proposals and reports. You will also act as the global focal point for your portfolio and proactively support country and fundraising teams to drive income growth through strategic advice and guidance.
This is a unique role within the organisation and will suit someone who thrives in a busy working environment with a varied workload. You will enjoy using your meticulous eye for detail and creativity to develop compelling materials that inspire donors and stakeholders.
You’ll also:
- Oversee the project cycle, supporting project selection, bid development, and monitoring until closure.
- Provide quality assurance of internal and external project proposals and reports.
- Manage donor communications, tailoring content for diverse audiences.
- Build and maintain strong relationships with project staff and stakeholders across the WaterAid federation.
- Provide strategic guidance on funding priorities and programme needs, including managing a busy helpdesk that supports teams across the federation.
About you:
- Experience in project management and administration
- Knowledge of restricted funding cycles and budgets
- Excellent writing and IT skills, including Excel
- Strong collaboration and stakeholder management skills
Although not essential, we also prefer you to have:
- Interest in water, sanitation, and hygiene (WASH)
- Experience with grant monitoring/management
- Copywriting skills and French language proficiency
Closing date: Applications will close at 23:59 on Sunday 29th December 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. After eight years of successful leadership, our founder is stepping down from their current post as CEO, and their position on the board. We are now looking forward to our future as a charity and seek a strategic leader with the passion to drive us forward.
We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention. As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions.
The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.
This role is part-time and will include occasional evenings to support core project delivery times and board meetings. Regular in-person working in Inner London locations for project visits and meetings is a requirement. However, other activities can be completed via remote working.
We welcome applications from first-time CEOs who feel they have the skills, experiences and vision for this role. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.
You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Sunday 8th December 2024.
Please answer the screening questions and submit an up-to-date CV and cover letter.
In order to shortlist you, we want to know:
• What skills, experiences, and values make you a strong candidate
• Why you are wanting to work with us
• How you meet the person specification
Our mission is to support young people to develop the emotional and relational skills that will help them to thrive
The client requests no contact from agencies or media sales.
Job Title:Hackney Paid Peer Supporter
Salary:£24,590 FTE (£14,754 Actual)
Working Hours:21 hours Per weeks
Contract:Fixed Term contract until 31st December 2025
Location: Hackney Borough Based
Benefits:NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).
About the Role
You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:
· Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
· Support in delivering inductions for volunteer peer supporters.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.
About you
· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attach.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 08/12/2024
Interviews: Week beginning 09/12/2024 and 16/12/2024
Interview format: In person – Venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Due to funding success, we are recruiting for a new Children and Young People’s School Coordinator in our Children and Young People’s Team. The new role will deliver a range of projects in primary and secondary schools and colleges across Lancashire.
Job title: CYP Schools Coordinator
Hours: 35 hours (Full-Time)
Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding
Salary: £25,767
Responsible to: CYP Schools Lead
Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire.
We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.
You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 19th December 2024
Interviews will be held on 9 January 2025
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice.
Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.
The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.
In particular, the role involves:
Research development and thought leadership
■ Generating substantial, annual income for self and others;
■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;
■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;
■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;
■ Being a conduit for IES values within IES and in the external context;
■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;
■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.
Internal leadership and development
■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;
■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;
■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;
■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.
■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;
■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;
■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;
■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;
■ Other duties as required by institute directors.
What we are looking for
The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:
■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.
■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.
■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.
■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.
■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.
■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public.
■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.
■ A track record of research related to a detailed understanding of UK employment and social policy.
■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.
■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.
Working at IES
We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.
Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience.
To view our full range of benefits, please see the IES benefits guide.
IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).
Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.
Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.
The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.
The IES mission is to help bring about sustainable improvements in employment policy and human resource management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Officer
(England South)
£25,859 per annum (pro rata for part time hours)
(Ref: SUS4343)
Full Time 37.5 hours per week – happy to talk flexible working
Contract: Fixed term until 30 June 2025
Base: Flexibility of hybrid working, with two days a week working from the Bristol hub.
About the role
It is an exciting time to join the charity as we make significant investments in the fundraising team to focus on promoting Liveable Towns and Cities and develop Paths for Everyone. Supporters and donors are at the heart of Sustrans work, helping us to achieve our overall mission of making walking and wheeling accessible for everyone. In this role you will act as the primary contact point for donors and the general public, playing a key part in helping us to deliver a great customer experience.
You will be responsible for interactions and enquiries using a variety of methods (phone, email, letter, and digital channels) along with providing excellent customer service including taking and approving orders over the phone.
We offer true hybrid working, with a mix of home working and the opportunity to work from our hub in Bristol, with flexible hours offered to suit individual circumstances.
About you
You should be a clear communicator and have experience in handling enquiries and complaints via phone, e-mail, and digital channels.
This is a customer centric role so you should have demonstrable experience in delivering high quality customer/supporter care.
With the ability to work and plan independently, you will also be comfortable working collaboratively and effectively across multiple teams.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 02 December 2024.
- Interviews will take place in via MS Teams during the 11th or 12th December 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.
As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital.
Responsibilities:
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Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week.
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.
Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability.
This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.
Applications close at 08:00am on 5th December
Please quote the job title and reference number in your application. CVs will not be accepted.
Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.
*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.
The Role
We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.
Key Responsibilities
- Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
- Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
- Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
- Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
- Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
- Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
- Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.
What We Offer
- A 4-day work week promoting a healthy work-life balance.
- An inclusive, collaborative, and creative work environment.
- 5% employer pension contribution
- 5-week holiday allowance per year
- Flexible working hours
- Training opportunities available
- The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
- Professional development and growth within a purpose-driven organisation.
Essential Skills and Experience
- Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
- Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
- Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
- Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.
Desirable Skills
- CRM Experience: Familiarity with donor databases and CRM platforms.
- Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
- Media Relations: Background in media relations or managing campaigns involving journalists.
Remote Work & Travel
This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.
Key Metrics for Success
- Growth in regular givers and one-off donations.
- Increased engagement on digital platforms.
- Income generated from digital fundraising campaigns.
- Strengthening relationships with major donors and media.
The client requests no contact from agencies or media sales.
Supporter Data Assistant
Advancement
Full-time
Fixed-term (until 25 March 2025)
£28,144 per annum
Application deadline: 12pm (midday) on Monday 9 December 2024
The British Museum seeks a Supporter Data Assistant to contribute to its mission of offering an exceptional supporter-centric experience. The role is integral to maintaining and enhancing supporter relationships by assisting in key strategic tasks related to data management, gift processing, and e-communications. Reporting to the Supporter Data and Insight Officer, the assistant will coordinate data projects, manage event nominations, support internal working groups, ensure accurate gift entry, and uphold GDPR compliance.
The candidate should possess excellent interpersonal and data skills, thrive in collaborative settings, and actively contribute to supporter engagement initiatives. Additionally, duties include training new staff, preparing mailing lists and supporter credits, and participating in Museum events, sometimes outside regular hours.
Key areas of responsibility:
- Under the guidance of the Supporter Data and Insight Officer, to assist with the coordination of supporter data projects co-ordinate nominations for Museum event guest lists for members of the fundraising teams and other departments.
- To provide support to the Database Officer Email and Insight with projects relating to e-communications; support with building emails and cleaning data.
- To assist in the Advancement Operations Supporter Experience working group.
- To assist where appropriate and collaborate with other teams to ensure supporters receive the best possible supporter journey and experience with the Museum.
- To provide support with gift entry ensuring that gifts and pledges are entered onto the Raiser's Edge using the correct fund codes to ensure accurate reporting of a total fundraising income.
- Supporting the management of gift documentation.
- To assist in keeping the Advancement Engagement plan up to date, including keeping track of critical data deadlines required.
- To assist with the collection of insights, under the guidance of the Supporter Data and Insight Officer and Database Officer, Email and Insight.
- Be responsible for checking and supporting the collating of large sets of data.
- Play an active role at evening and breakfast events outside of working hours (time off in lieu will be given).
About you:
- Educated to A-Level or equivalent.
- Highly IT literate including Microsoft products such as Excel, and preferably with knowledge of CRM databases such as Raiser's Edge.
- Experience working at a charity or not for profit organisation, or in a creative industry.
- Strong attention to detail and ability to multi-task and prioritise effectively.
- Experience working proactively and methodically while managing your workload and deadlines.
- Excellent creative and problem-solving skills, with a calm and patient approach to explain research matters to others.
- Ability to work independently or as part of a team, and to work out of hours (time off in lieu will be given).
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
The interviews are expected to take place w/c 6 January.
Do you have what it takes to engage, inspire and enable thousands of students across the UK, to take action to welcome refugees to the UK?
STAR is looking for an enthusiastic and energetic individual with great communication skills and experience of running a student society or similar. You will work with the Student Network Manager to provide support to STAR group leaders based at universities and colleges across the country, helping them to set up and run their groups, organise engaging events, coordinate creative campaign actions and keep them up-to-date with what’s happening across the network and in UK asylum policy. You’ll also be involved in organising national events and training.
Do you want to make a real difference and gain a huge variety of experience, including campaigning, volunteer management, communications and events organising? Then this is perfect role for you.
STAR is committed to operating as an equal opportunities organisation. We particularly welcome and encourage applications from people with refugee backgrounds.
The closing date for applications is Friday 29th November at 9am
NB: To apply, please head to our wesbite and complete the application form attached and return it to us. For more details, see the job description.
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Background information about Student Action for Refugees:
Student Action for Refugees is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. Set up by students at the University of Nottingham in 1994, we are an inclusive network with UK students, students from refugee backgrounds and international students working together to make change.
We are a membership charity and the members are STAR student union society groups. A small staff team train and support the network and lead on national projects, campaign and advocacy work.
People who arrive in the UK after fleeing war and persecution face many challenges in both claiming their right to asylum and in building new lives. Challenges that result from a hostile policy environment, negative public attitudes, unhelpful media narrative, a lack of access to services and barriers to higher education.
Our network of STAR student societies and activists is creating a more understanding, just and welcoming society. We do this by: providing practical support and connecting communities through local and national volunteering activities; improving access to university; campaigning for policy change; learning and sharing information about asylum and the lived experience of refugees to shift the narrative.
Impact: Last year, our network of STAR student groups spanned 39 universities and were run by 213 student leaders. We supported 741 refugees and people seeking asylum in 30 community projects and hosted 345 events to train & inform people about asylum and community projects and hosted 345 events to train & inform people about asylum and refugees
Together we:
● Campaigned for the right to work for asylum seekers, an end to immigration detention, improved refugee family reunion rights and improved access to university and more.
● Volunteered in partnership with 21 local charities recruiting 323 STAR student volunteers for 30 projects supporting 741 refugees – providing academic support for volunteers for 30 projects supporting 741 refugees – providing academic support for children, English conversation clubs, sports clubs, fun community events and more.
● Organised events, providing a platform for experts by experience, academics, activists and organisations, to inform about asylum and the experiences of refugees.
● Supported universities with scholarship development, 289 activists to campaign for Equal Access at their institutions, and we provided information and advice to prospective students and university staff.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Worker.
Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling.
Your challenge? As a Floating Housing Support Worker, you will be working with clients who are vulnerably housed or homeless, working in clients’ homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently.The service covers support for clients who are homeless and at risk of becoming homeless, as well as a more structured longer-term floating support service to enable clients to maintain their tenancies. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation.
To succeed, you’ll:
- Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
- Be an energetic and confident self-starter.
- Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
- Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:
- 32 days holiday + bank holidays
- Cultural celebration day
- Access to blue light card discounts
- Flexible working
Due to the nature of the role, a driving licence and access to a car is desirable.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.
Community Support Worker - Safe Space Café
Job Title: Community Support Worker (Safe Space Café)
Salary: £25,642.50 per annum (pro-rata to £15,385.50 for 22.5 hours per week)
Hours: 22.5 hours per week across 3 days (flexible working may be required)
Contract Term: permanent
Location: Open House, E3 4DA, Tower Hamlets
Closing Date: Monday 9December 2024
Interview Date: Friday 13 December 2024
About Us
Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.
About the Role
Our Safe Space Café provides a welcoming environment where individuals can access mental health support, affordable meals, and social opportunities. As a Community Support Worker, you will play a vital role in fostering a safe, inclusive space where clients can connect with services, build skills, and find support.
Key Responsibilities
- Prepare and serve refreshments while ensuring compliance with food safety standards.
- Deliver and continue to develop the Mindful Barista training programme, engaging, and developing our volunteer on this initiative
- Provide a warm, engaging atmosphere for clients to feel valued and supported.
- Signpost individuals to local services, activities, and resources tailored to their needs.
- Supervise and support volunteers and trainees, helping them develop employment skills.
- Collaborate with service teams to ensure smooth and effective café operations.
What We are Looking For
- Strong interpersonal and customer service skills with the ability to foster meaningful connections.
- Knowledge of mental health challenges and a commitment to promoting wellbeing.
- Experience supporting diverse communities and supervising volunteers or trainees.
If you are passionate about supporting individuals through inclusive mental health services and want to make a difference in your community, we encourage you to apply.
If you have any questions about the role, please contact Bernadette Keane on the email address below.
Submit your CV and cover letter by 9 December 2024 to Bernadette Keane
The client requests no contact from agencies or media sales.