Project Support Jobs in Edinburgh

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

Radix Big Tent is the think tank of radical centre.We are a non-aligned, non-partisan registered charity, working to promote system renewal.New Capital Consensus is one of three current projects which we are running, focussed on reform of the investment system.Our other projects deal with housing and political reform but the successful candidate should expect the bulk of their time to be spent on Capital Consensus.

 New Capital Consensus is a recently established coalition of independent, non-aligned, not-for-profit, academic and research organisations working to create a better investment system, to deliver sustainable UK economic growth.Our mission is to create a system of purposeful investment by connecting capital to social goals to give savers better individual and collective outcomes over the long-term.

Through research, stakeholder engagement and collaborative projects, we aim to identify and drive innovative solutions that will release private capital to drive UK business growth, tackle inequality and support a just transition.

New Capital Consensus (NCC)’s partner organisations are Radix Big Tent think tank, Finstic and Leeds University.We are incubated by the Chatham House Sustainability Accelerator.

Job Purpose:

We are seeking a proactive and creative Media Officer to enhance the visibility, reach, and impact of New Capital Consensus and Radix Big Tent. The successful candidate will be responsible for managing media relations, crafting compelling content, and executing strategic communication campaigns to engage diverse audiences, including policymakers, business leaders, and the wider public.

Key Responsibilities:

• Develop and implement media and communications strategies to promote the work of New Capital Consensus and, through it, Radix Big Tent.
• Write and distribute news releases, opinion pieces, blog posts, and social media content.
• Build and maintain relationships with journalists, broadcasters, and media outlets.
• Monitor media coverage and provide analysis on engagement and impact.
• Manage and grow digital platforms, ensuring a strong and consistent brand presence.
• Coordinate media activities around events, including press briefings, interviews, and live coverage.
• Support other staff, partners and consultants to ensure consistent messaging, taylor content for media use, and provide media training where necessary.
• Stay informed of key developments in politics, economics and policy debates relevant to the organisations’ work.

Person Specification:

Essential Qualifications & Experience:

• A self-starter, with demostratable experience and expertise in a media, communications, or public relations role.
• Strong writing and editorial skills with the ability to create engaging and persuasive content.
• Established media contacts and the ability to secure high-quality coverage.
• Experience managing social media accounts and digital communications.
• Ability to analyse and communicate complex policy and economic issues effectively.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Strong interpersonal skills and the ability to work with diverse stakeholders.

Desirable Skills & Attributes:

• Experience working in a think tank, policy organisation, or media outlet.
• Understanding of economic and political issues, particularly around sustainable investment and policy innovation.
• Knowledge of digital marketing and analytics tools.
• Experience producing multimedia content such as videos or podcasts.
• Creativity and adaptability in developing new communication strategies.

Location: Remote with meetings in London and York
Contract Type: Full time
Reporting To: Ben Rich, Radix Big Tent CEO

Chief Operating Officer 

Salary:  £46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops)
Location: Home-based (with the opportunity to work in our Sheffield co-working space)
Hours: 35 hours per week (flexible working available)
Contract period: Permanent

SUMMARY

Community Energy England (CEE) is looking for an experienced experienced operations manager. This is a key role for CEE as we start to implement a new strategy, bring in new funding streams, and explore new ways to meet the needs of our growing membership. You will form part of our small senior leadership team and be an integral support to the Chief Executive. As we are a small organisation, this role will by necessity be a hands-on role too; “doing the doing” will be an important part of enabling you to develop this area of our activity and impact. Part of this will involve working collaboratively across the team and with our members to ensure that we work effectively and strategically. 

ABOUT US

Community Energy England (CEE) is a membership association for and created by the community energy sector. Our mission is to create the conditions within which community energy is able to thrive and scale. 

We have a growing network of over 320 member organisations, including community energy enterprises and other supportive organisations from the private and public sectors, and we work with a wide range of other associations and networks.

We are a small team but with an increasingly big reach and growing impact as we work with our members and key stakeholders to enable the growth of the sector.  With this small core size comes flexibility and the opportunity for all team members to shape the direction of the organisation and get involved in all levels of delivery.

We have four outcomes that we are working towards:

• Enable: Community energy organisations across England have access to the resources, support and skills needed to grow in capacity, scale and impact
• Influence: The policy and regulatory environment supports significant growth of community energy
• Collaborate: There is increased demand, both regionally and nationally, for collaborating and investing in CE
• Thrive: Community Energy England is a strong and sustainable organisation that can serve the community energy sector into the future

ABOUT THE ROLE 

The Chief Operating Officer will lead on our ‘Thrive’ outcome: ensuring that CEE is a strong and sustainable organisation that can serve the community energy sector into the future. 

Working closely with our Chief Executive, this role will be responsible for further developing the operational foundations - our systems and procedures - that allow our Heads of Departments to deliver their services with increasing professionalism and impact, and to grow the team to enable us to continue to impactfully support our growing membership. This role will suit someone who would relish the opportunity to lead and shape new ways of working.

As a member of the CEE team, you will be given the opportunity to continue developing your skills and contribution to the organisation and the sector. Community energy has broad and exciting impacts, and this role will provide varied experience and reach. 

Please see the Supporting Document and Job Description for full details of the role responsibilities. 

PRINCIPAL ROLES AND RESPONSIBILITIES 

• Strategy implementation - developing systems for tracking organisational objectives and delivery, overseeing progress and reporting to the CEO
• Operational oversight - Actively collaborate with the senior leadership team and our Membership & Operations Officer to review and refresh our policies, procedures, and operational systems to ensure they meet the needs of our plans for growth
• ​Governance - working with the CEO and board to ensure good governance and effective risk managemen
• Finance and funding - supporting CEE’s financial management procedures and fiscal activities (working with our external bookkeeper) including budgeting, reporting requirements, and development of new funding sources (working with the senior leadership team)
• HR - (with support from our external HR service and Membership & Operations Officer) updating and implementing staff policies and processes which contribute to staff wellbeing and retention, supporting the senior leadership team to regularly review the range of skills required to deliver CEE’s strategy, identifying mechanisms for ensuring that we have access to the knowledge and skills required, monitoring implementation of policies & processes
• Membership services - oversight of our membership processes, relations, and communications
• People management - line managing our Membership & Operations Officer and Events & Communications Officer, liaising with our external bookkeeper and HR service, supervision of senior leadership team priorities
• Oversight of key projects - this will include ongoing oversight of the website (we have a new website in development), ensuring our events and new projects align with our strategy, and reviewing how CEE functions as a remote working team
• Team working - working collaboratively across the team and with our members to ensure that we work effectively and strategically. This will include working with the Chief Executive to grow the team to enable us to continue to impactfully support our growing membership.

SALARY, BENEFITS AND CONDITIONS

• Location: Working from home with the option to work in our Sheffield co-working space. There will be the need for occasional travel to other parts of the country such as CEE’s base in Sheffield.
• Hours: 35 hours per week. We are open to flexible working requests and many of our team work flexibly. Occasional weekend/evening travel and working (with notice) may be required, for which you’ll get time off in lieu.
• Salary: 46,000 -£52,470 p.a. (dependent upon experience, with scope to increase as the role develops).
• ​​​​​​​Contract Period: Permanent.
• Start date: ASAP.
• Reporting to: Chief Executive (Emma Bridge).
• Leave: 25 days paid holiday a year plus bank holidays (pro rata if part-time), with an additional day after 2 and 5 years.
• Pension: 7% employer pension contribution.
• Climate Perks (extra annual leave for staff who choose low-carbon holiday travel).

HOW TO APPLY

If you need specific support to fully engage in the recruitment process, or would like an informal conversation about the role or organisation before applying, please email Lisa West. 

Applicants must have the right to work in the UK.

To apply, send the following documents to Lisa West. 

1. CV (no more than 2 pages)
2. Covering letter clearly demonstrating why you are interested in this role, and how you meet the “About you” criteria.

The closing date for applications will be 8am on Tuesday 18 March. Late submissions will not be considered. All applications will be acknowledged, but only shortlisted candidates will be given feedback. Interviews will take place in in-person at a central location (TBC) on Thursday 27 March. Reasonable travel expenses will be covered. 

Referees will only be contacted once the successful candidate has been offered the job subject to references. At least one of the two referees should be your current or most recent employer.

We are looking for a Senior Donor Journey Officer to join a supportive team and plan, develop and improve Individual Giving retention donor journeys across all channels for a wonderful international charity.

This is a Uk based remote working role with quarterly UK travel.

The Charity
An ambitious international development charity dedicated to supporting and prioritising childrens needs across the globe.

You would be joining a supportive and inclusive team with entitlement to their competitive employee benefits including 25 days entitlement plus paid bank holidays and time over Christmas, and a pension contributory scheme matching your contribution up 5%, as well as much more!

The Role
Join a growing team in this brand new role to project manage retention activity including a their twice-yearly supporter magazine.

Plan, develop and implement complex multi-channel donor journeys using Marketing Cloud, Salesforce, telemarketing and offline communications.

Ensure IG donor journeys provide a great experience for supporters. This will include (but is not limited to) early retention journeys, general journeys, cash, conversion, upgrade, reactivation and Gift-Aid.

The Candidate
Demonstrable experience in individual giving donor journey planning and implementation.

Demonstrable experience of supporting retention campaigns.

Experience of planning and delivery of multi-channel supporter experiences.

Demonstrable experience of using Marketing Cloud and Salesforce (or similar) for campaigns, donor journeys and reporting.

IMPORTANT NOTE

Please note this charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a new Mass Participation Officer to join their team. This role is responsible for supporting the delivery of mass participation activities, community fundraising initiatives, and supporter engagement strategies.

The successful candidate will be responsible for managing and developing community-based events, digital supporter journeys, and stewardship programmes to enhance participation and income generation. The role requires collaboration across teams to ensure effective execution and continuous improvement of fundraising activities.

Key Responsibilities:

• Plan, deliver, and report on third-party challenge events and mass participation activities, ensuring alignment with fundraising objectives.
• Project manage community fundraising initiatives, including DIY fundraising programmes, providing stewardship and performance reporting.
• Oversee the day-to-day management of digital supporter journeys, ensuring effective engagement and retention strategies.
• Lead the development and implementation of supporter communication plans, ensuring a seamless experience across digital and offline channels.
• Identify and implement opportunities for cross-promotion and increased engagement using mass participation techniques and fundraising campaigns.
• Work collaboratively with internal teams and external stakeholders to enhance supporter experience and maximise fundraising potential.

Person Specification:

• Proven track record of achieving fundraising income and participation targets.
• Experience in planning, managing, and executing mass participation events.
• Skilled in delivering supporter engagement journeys, including digital stewardship strategies.
• Ability to manage multiple projects simultaneously, ensuring adherence to timelines and objectives.
• Experience working with third-party suppliers and fostering productive relationships.
• Strong ability to gather and analyse participant feedback to inform future improvements.
• Excellent project management, organisation, and planning skills.
• Strong interpersonal skills with the ability to build meaningful relationships with supporters and stakeholders.
• Ability to work under pressure, meet deadlines, and adapt to changing priorities.
• Confident in leading key initiatives and collaborating with cross-functional teams.
• Strong verbal, written, and digital communication skills, with the ability to create clear and concise briefs.
• Proficiency in MS Office and experience working with CRM systems.

What’s on Offer:

• A full-time permanent role in a fantastic organisation.
• A salary of £26,000 for remote working or £29,000 for hybrid working in Central London.
• An opportunity to work with a fantastic nationally recognised organisation.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Administrator

We’re looking for an experienced Administrator to provide administrative support to support the Devon and Somerset Projects.

Position: S11252 Service Delivery Administrator

Location: Homebased Devon and Somerset. Occasional travel maybe required as part of this role. (may include team meetings or other work-related meetings)

Hours: Part-time, 18 hours per week 

Salary: £11,232 per annum (FTE £21,840)

Contract: This is a fixed-term contract until 31 March 2026

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: week commencing 7 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Administration Manager, with support from the Service Delivery Coach.

Key responsibilities will include:

• Provide comprehensive administrative support within the Locality.

• Inputting referrals onto internal systems.

• Use of national databases.

• Maintain and enhance local relationships with referrers and other stakeholders.

• Implement operational policies and quality standards.

About You

You will have:

• A proven track record of proactively supporting a team and demonstrable experience in administration.

• Excellent working knowledge of Word, Excel, Outlook and PowerPoint

• The skills to communicate effectively in writing and orally.

• Experience of communicating with a range of stakeholders including healthcare professionals

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Admin, Administrator, Administration, Support Admin, Support Administrator, Support Administration, Admin Coordinator, Administrator Coordinator, Administration Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are looking for an experienced home-based trust fundraiser to bring in 6 figure donations from charitable trusts and foundations building on our existing successes in this field, and who will play a vital part in the continued growth of Bipolar UK. 

We are seeking to appoint someone with a business and communications skill-set and a strong track-record of managing people. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. You will help us to further diversify our income streams and to communicate our work effectively to a diverse range of educators and stakeholders including government, Parliamentarians and the public.

Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations to make sure that the relationships and sex education (RSE) young people get is right for them and the best it can be. We train educators and share research with teachers, school leaders and policy-makers. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. Having doubled our staff team over the last two years we have identified the need for a new senior post, which will be a cross-cutting role working closely with the CEO, enabling us to realise the ambitions of our strategy, and systematically development all areas of our business.

This is an incredible opportunity for an experienced business development manager, to bring your skillset to a thriving, innovative and highly respected leading national charity. This will be a rewarding role, with huge potential to grow your leadership skills and empower others and to make a difference to the lives of children and young people.

We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.

Funding has been secured which provides scope for extension of the fixed term contract.

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

Location: This is a remote role with 2 London days per month

About Us

Eastside People’s recruitment arm offers specialist interim, executive recruitment and search services to the not-for-profit sector. We are dedicated to supporting the charity sector to recruit the best candidates at a senior level, thereby strengthening leadership teams and increasing the capacity and effectiveness of social sector organisations. We provide a values-driven inclusive service where the experience of both our clients and candidates is a top priority, alongside delivering outstanding results.

The Executive Recruitment Consultant role

This role aims to support the growth of our recruitment service whilst also delivering the highest quality recruitment process to our charity clients.  This is an excellent opportunity for an individual with proven, hands-on recruitment experience and a genuine interest in the charity sector. The ideal candidate will thrive in business development, take full ownership of the recruitment process, and be driven by finding and matching the right candidates to the right roles. They will excel at building strong relationships with hiring managers and candidates while working in a sector committed to genuine social values.

For further details please read the candidate information pack.

Senior Programme Manager

Location: Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups
Salary: £52,000-£57,000 (dependent on skills and experience) plus generous benefits

Contract Type: Permanent

Are you passionate about using sport to transform communities? Do you have the leadership skills to drive sustainable grassroots sports facilities? If so, this role is for you.

The Senior Programme Manager at the Football Foundation will lead the delivery of the Hubs programme, a flagship initiative funded by the Premier League, The FA, and Government. The programme is transforming grassroots sports infrastructure by creating financially sustainable facilities that serve as thriving community hubs. These multi-pitch sites don’t just provide high-quality football facilities—they also support other sports, physical activity, and essential community services, all tailored to local needs. Outside of the Hubs programme, the role will lead and provide support to the Programmes team and wider organisation on the design and development of new and existing programmes, ensuring that they deliver against the Football Foundation’s strategic objectives.

As Senior Programme Manager you will:

• Manage feasibility assessments to prioritise sites based on sustainability and impact.
• Work with technical teams to optimise hub design, balancing costs and long-term viability.
• Develop operating models with Local Authorities to secure long-term investment.
• Guide Local Authorities through procurement and funding applications.
• Use data insights to refine programme criteria and showcase impact.
• Lead new programme development to align with strategic objectives.

For more details about the role, please download the recruitment pack.

What We’re Looking For

You don’t need to be a football expert, but you must believe in the power of sport to transform communities. We’re looking for someone who:

• Has proven experience in programme management, strategic planning, and partnership development.
• Can navigate complex stakeholder relationships, particularly with Local Authorities and funding bodies.
• Understands financial sustainability models and their role in community sports facilities.
• Has strong leadership skills and can drive collaboration across teams.
• Is passionate about creating accessible, high-quality grassroots sports facilities.

What can we offer you?

The salary band for this role is £52,000 - £57,000 per annum. You’ll start with 25 days annual leave plus bank holidays (increasing after 2 years), and additional time off for volunteering. Benefits include an 8% employer pension contribution, free healthcare, gym subsidy, death in service benefit, and access to match tickets.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Most of all we want someone who reflects who we are as an organisation. We refer to our values as our four corners:

• Fair Players – open and inclusive in our approach
• Star Performers – trusted to deliver
• United Team Player – collaborative and easy to work with
• Passionate Supporters – flexible and willing

1st stage interviews via MS Teams are currently scheduled for 4 April 2025

2nd stage in person interviews to follow.

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees
• Design and deliver events and workshops for mentees
• Deliver matching of mentees and mentors at in-person events or virtually
• Work with the wider programme team to train mentors
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations
• Collect data to track the progress, and impact of, mentoring relationships
• Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
• Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development.
• Opportunities to get involved in programme and wider organisational projects.
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
• Attend programme and whole team meetings and team days.
• Maintain and champion a girls-centred way of working.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
• The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system
• Understanding or experience of working from home
• Experience of working in a small charity

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

Our partner is seeking an Interim Director of Finance to offer a 12 month maternity cover. Your appointment will come at an interesting time, and your leadership will support their expansion plans and new projects, whilst leading on business as usual activities.

Responsibilities

• Contribute to the development and implementation of the organisation’s scale and income-generation strategy. This includes developing flexible cost models, developing budgets for pilot projects and new projects, and identifying alternate funding opportunities.
• Lead in the development of the organisational wide budget, and budgets for donor/funder proposals.
• Provide oversight on the organisation’s systems, controls, procedures and policies; ensuring these are robust and strengthening them as required.
• Oversee the day-to-day operations of the finance function, and the production of monthly, quarterly and annual financial reports for the management team, donors and the board.  
• Lead on full grants cycle management from developing budgets for proposals, grants management and compliance, and reporting. This also includes supporting country offices and implementing partners in strengthening their processes and controls, and grants requirements.
• Lead in the preparation of statutory accounts for the UK and overseas entities; and lead in the organisational and project audits.
• Ensure that the UK and overseas offices remain compliant with tax, legal and regulatory compliance.
• Attend trustee and board meetings .

Requirements

• Qualified accountant with at least 5 years post qualification experience. Finance leader, with a strong all-round technical background in developing and strengthening controls, financial accounting, management accounting & reporting, forecasting/modelling and offering financial advisory support to the senior leadership team and board of trustees.
• Experience in managing a complex multi-currency, muti-year, multi-country grants portfolio and in fund accounting for charities.
• Experience of leading the finance function of a charity working internationally.
• Advanced MSExcel skills, including a high proficiency in financial modelling.
• Wiling to be hands on, working effectively with staff based in overseas and offering guidance and mentoring as required.
• Strong communication skills (oral and written) catering to a range of finance and non-finance audiences.
• Willing to travel to the overseas offices; there will be at least 2 trips a year.

This is a 12 month fixed-term contract that offers remote working from anywhere in the UK. Please note, that the successful candidate will need to be based in the UK and work from the UK for the duration of the contract, and therefore would need the right to work in the UK.