Project Manager Jobs

The Customer Care Representative plays a vital role in furthering Toynbee Hall’s mission to eradicate poverty and improve financial well-being. By providing high quality customer service both in-person and through digital channels, this role serves as the crucial first point of contact for individuals seeking debt advice. The representative’s ability to conduct initial assessments, manage referrals, and handle client interactions with empathy and professionalism directly contributes to empowering clients to take steps towards long-term financial stability. This role is essential in ensuring an accessible, supportive service that aligns with Toynbee Hall’s commitment to building a fairer future and addressing inequality in our community
An understanding of safeguarding principles is beneficial, as the representative must ensure the safety and well-being of clients and demonstrate a willingness to further develop this understanding.

The team create a seamless experience for both clients and advisors. Their collaborative spirit and commitment to exceptional service make every day an opportunity to learn and grow. Plus, they know how to have fun while we work. Join them in making a real difference in the lives of those they assist, all while enjoying a supportive and dynamic work environment.

Scope of role

The Customer Care Representative is responsible for delivering exceptional face-to-face customer service to individuals seeking debt advice support.

Key Responsibilities

• Client Service Excellence 
• Initial Assessment Management 
• Information Management 
• Document Handling
• Multi-Channel Communication
• Referral Coordination
• Complaint Resolution
• Performance Targets 
• Team Collaboration 

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

How to apply

Please apply through our website. Please note: we will not accept CV’s only and applications with missing information will be automatically rejected.

Closing date for applications: Thursday 28th November 2024

The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events. 

Main duties of the job

This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.

Key duties: 

- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care 

 - Manage post and charity office filing system and the banking and thanking process 

- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving

- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity

- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions

- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques

- Support all fundraising activity and represent the charity at events

- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications 

- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors

- Send donation reports to the charity team

- Make suggestions on how to improve supporter care and implement these ideas

- To recruit and manage office based volunteers

About the organisation 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Our Commitment to Diversity & Inclusion

We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.

Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post. 

Your new company
My client is a well-respected charity based in central London.
Your new role
The role is an interim contract, expected to be for 6 months. The role will include:
- Assisting in the analysis of financial data, ensuring the accuracy and relevance of the information provided for decision-making
- Supporting the development and maintenance of financial analytics tools, contributing to the improvement of data product delivery
- Helping to create and update financial reports, presentations, and dashboards using tools such as Dynamics 365 and Power BI
- Engage in the continuous evaluation of financial data and analytics processes, identifying areas for improvement
- Participate in cross-functional projects, providing financial analysis and insights to various teams within the organisation
- Deliver continuous performance improvements across the function
- Maintain accurate data, managing large complex data sets on Excel and in-house systems

What you'll need to succeed
In order to succeed, you will need experience in financial analysis as well as knowledge of Power BI and an intermediate to advanced level of Excel. If you were studying for a professional finance qualification, this would be an advantage.
What you'll get in return
In return, you will have the opportunity to work for a large charity in a supportive team. There is the possibility that the contract could be extended beyond 6 months.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Advert

Job Title: Participation Intern

Contract: Fixed-Term – finishing on 30th September 2025

Hours: 21 hours per week

Salary: £14,400 per annum (FTE £24,000)

Location: Coram Campus, Bloomsbury, London, WC1N 1AZ

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are offering a paid internship for a young person aged 18-25 with personal experience of housing issues or homelessness who is keen to make a difference to the lives of other young people.

The role will work on our Voices in Action programmes with 16-25 year olds with experience of homelessness and school exclusion. Young people on these programmes design workshops and digital content to empower their peers with knowledge of their rights and campaign for change.

We are looking for someone with experience of working directly with other young people and some office experience to support the coordination and administration of our Voices in Action ambassador programmes. The successful candidate will gain experience across a range of areas including project administration and coordination, youth engagement and participation.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Tuesday 19th November 2024 at 23:59pm

Interview Date: Friday 29th November 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

This is a fixed term contract of 12 months.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

An exciting opportunity has arisen for a caring, enthusiastic and connected individual to join our team at Wellbeing Matters.

The successful candidate will be an asset within Salford Royal Hospital, providing education to staff and patients on pathways into community provision to support discharge from the hospital.

We are looking for someone to work with patients to ensure access to community support, activities and services that enable individuals to be discharged appropriately. You will work as part of the team planning and facilitating the discharge of individuals at Salford Royal Hospital.

You’ll use a strengths or assets-based social prescribing (person-centred) approach to address the needs of individual patients during the discharge planning and admission process.

Are you the person we’re looking for?

Do you have:

• Experience working with individuals with multiple needs and who may be facing a range of barriers and/or social issues
• Experience working with individuals (1-2-1) to help them achieve their goals
• Experience working in a person-centred way with individuals through strengths/assets-based conversations
• A sound working knowledge of person-centred and community approaches and/or social prescribing
• The ability to work flexibly – including unsocial hours on occasion (early mornings, evenings and weekends)

If the answer is “Yes”, then we look forward to hearing from you!

Closing date: Noon on Monday 18th November 2024.
Interview date: Wednesday 4th December 2024 at Salford CVS offices in Eccles. 

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Job Title: Fundraising Administrator

Location: Vincent Square, London

Salary: £28,500

Hours:   35 hours per week

Contract: fixed term – 12 month contract

Details of our great benefits can be found here.

Overview of the Role:

We are looking for a proactive Fundraising Administrator to join the fundraising team in London, to support on a wide range of fundraising administration.  Working across a range of income streams, you will support on mailings and event administration, financial processes, and other communications with donors and supporters. Based at our headquarters in London Monday to Friday, you will be present in our office to support our fundraisers and to deal with tasks in person which is particularly important during our busy spring and summer season. 

Supporting our legacy and in memory team, our patrons team, and our philanthropy team, you will have excellent customer service skills alongside your ability to manage a range of different administrative tasks.  As our Fundraising Administrator, you will play a crucial role in supporting our team and you will need good attention to detail and outstanding communication skills. This is an exciting time to join the team as we increase our fundraising for our projects and programmes.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive then so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis and ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

An exciting opportunity has arisen for a Chief Operating Officer to join a fantastic conservation and education charity, based in Hemel Hempstead.

Location: Predominately office-based in Hemel Hempstead, with occasional home-working

Salary: £50,000

As Chief Operating Officer, you will manage and develop the diverse business operations of the Trust.

Key responsibilities include:

• Overseeing the delivery of the ten-year plan, most significantly, a multi-year project to re-establish a new visitor centre.
• Managing a team of staff, volunteers and contractors, ensuring HR compliance, CPD and operational resilience.
• Building relationships with related charities, industry partners, trade associations, the Local Authority and other stakeholders.
• Ensuring the websites and other digital offerings provide the most effective and modern service for users.
• Identifying and implementing opportunities to improve the charity’s financial position through increased income generation.
• In close liaison with the Treasurer and Chair of Trustees, work to ensure the best possible operating position for the Trust with regard to income, costs and investment, including budgeting and forecasting.

The successful candidate will have at least 5 years’ senior experience managing industrial and/or commercial operations, ideally within a related industry or a third-sector environment such as a charity or not-for-profit. Expertise in recognising and implementing business improvements and changes is key, as is the ability to lead a commercially focused, marketing-oriented function.

You must be confident, resilient and energetic, with proven ability to lead and engage staff and volunteers, helping them achieve their objectives. Demonstrable strength in strategic planning and driving business growth is crucial, alongside a solid understanding of key UK business practices including compliance, risk management, HR, finance, and IT.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hours 37.5 hours, Term Time Only (43 weeks worked) part time hours will be considered

Location Hybrid worker - home, school or office based as necessary. Together Trust Central office is based in Cheadle, Cheshire. You must be able to commute between the Trust services.

Reports to Head of Clinical Services

Are you looking for a new and exciting opportunity to join our Clinical Services team?

The Clinical Service team in the Together Trust is at an exciting time of development. This post offers the unique opportunity to join a newly established Psychology Service and to work systemically in multi-disciplinary teams to contribute to trust wide and externally commissioned initiatives and support the needs of individual pupils.

In this role you will be working in Specialist Together Trust settings.

You will draw on knowledge and expertise in neurodiversity and work closely with settings that support learners with autism and social communication differences.  You will work with pupils with significant social and emotional needs and the teams around them, using trauma-informed practice. You will support the needs of learners with complex learning and developmental needs, and you will have opportunities to work in other settings on externally commissioned projects across the region, including work in mainstream and community settings.

You will work in a variety of ways through training, problem-solving and collaborative consultation and advice and support to teachers, parents/carers, SENCOs, the wider community, as well as children and young people. You will be able to build relationships with those you support, take a reflective approach and work in cycles of ‘assess, plan, do review’ to achieve the best outcomes for children and young people. You will use psychological assessment and produce reports to contribute to an understanding of a child’s needs and work in collaboration with others to develop shared and person-centred plans of support.

You will be supported by and will support a small team of Educational Psychologists and Assistant Psychologists using formal and informal supervision, and you will be able to shape and contribute to the development of a service that is inclusive and celebratory of the experiences of the thoughts and ideas people bring. Opportunities for professional development and project development with universities as well as participation in charity and community focussed activity will be supported.

The scope for development in this role is extensive and we would welcome applicants from Educational Psychologists looking for new ways of practicing as an Educational Psychologist.

Help us make a change to the lives of the young people we support with special educational needs.

Benefits 

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Please read the full job description to find out more about this new and interesting position.

For further enquiries about this role, please contact: Rick Vogan (Head of Clinical Services), [email protected] or Dr Joanna Dalton (Trust Wide Educational Psychologist), [email protected]

This position may be withdrawn early should the ideal candidate be found prior to the closing date - therefore early applicants are encouraged.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.