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Page 21 of 48
Remote
£68,974 - £72,605 per year
Full-time
Contract (12 month )

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job Description – Head of Food Partnerships
Reporting to: COO

Location: Field base (regular food industry visits and travel)

Contract: 12 month FTC (Maternity Cover)

Hours: Full time – 35 hours

Salary: £68,974-£72,605

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK's biggest food charity, strengthening communities reaching nearly 1 million people through over 8,000 charities with over 134 million meals.

The food we provide would cost charities and people over £184 million if they had to buy it at retail value. This saves charities an average of £154 per week, which they use to build their capacity through things like paying for overheads, training staff, and investing in new equipment and resources.

We save the UK over £225 million through 34 sites, 18 delivery partners, over 26000 volunteers and over 1000 employability programme participants. Our work reaches 99.8% of UK constituencies, strengthening those communities through outcomes like providing healthier diets, reducing isolation, and helping children do better in school.

However, there are still over 10 billion meals worth of food being wasted in the UK's supply chain every year and tens of thousands across the country we could support to do more.

Our Vision: No good food goes to waste

Our Mission: Maximize the social and environmental impact of surplus food  

Our Purpose: We are doers. We are a community. We change lives.

Our Values:

Passion – for our cause and the challenge that lies ahead 

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and  achieve the most for our clients/customers.

The role

Our key priority at FareShare UK is to increase the amount of surplus food redistributed to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are essential  in helping us to achieve this, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and increase the amount of surplus food redistributed will be heavily influenced by the success you have in this role.

You will be the account lead for some of the biggest food businesses in the UK and will lead the Food Partnership Team focused on deepening and developing our most established food partnerships, maintaining food and funding from key accounts.

The role will see you lead your team to deliver a tiered and structured strategic account management approach of all top partners, coordinating colleagues across departments, including the Food Team, FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams. Working closely with the top food partners and internal stakeholders will ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains. You will innovate and problem-solve to provide the best outcomes for our most important food partners.

Main areas of responsibility

Business Development and Relationship Management

  • Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
  • Keep up-to-date on trends and key areas of opportunity for top accounts.
  • Lead a team of account managers, embedding a structured approach of account management to secure multi-year partnerships with key food partners
  • Engage colleagues from across departments in delivering a holistic account management approach, underpinned by mutually beneficial joint business planning.
  • Innovate and identify opportunities for improved partner experience
  • Directly account manage key accounts, whose food and funding support we are looking to maintain, through structured joint business planning.
  • Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they receive a best in class service from FareShare.
  • Develop relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

  • Understand the barriers to redistribution of food and lead initiatives to overcome them
  • Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
  • Liaise with colleagues in the FareShare Go and Supply Chain and Logistics teams to highlight and resolve any operational issues and support improvement programmes.

Project and Initiative Management

  • Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
  • Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.

People and Culture

  • Lead, manage and motivate the part of the Food Partner Team focused on maintaining and deepening partnerships, creating a culture of high performance and a positive working environment.
  • Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values.
  • Foster positive change, new ways of working and an understanding of best practice in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

  • Proven influencing, negotiation and selling skills, and ability to demonstrate the value of the proposition to the customer.
  • Ability to coach and lead a team to deliver results.
  • Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
  • Good working knowledge of the key players and ways of working in the food industry
  • Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
  • The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
  • Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
  • Ability to use own initiative working independently and responsibly

 Experience

  • Track record of building, leading and managing high-performing, effective teams through periods of growth and change
  • Food industry account management experience, working at a senior level  across Operations, Communications, Marketing, CSR, business support and technology.
  • Demonstrable experience of driving significant growth and impact in food accounts
  • Experience of managing direct reports including managing performance issues
  • Project management of multiple stakeholder initiatives
  • Delivery of process improvement in a sales or customer service environment
  • Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
  • Drive and motivation in ensuring all business opportunities presented to FareShare are captured and explored
  • Organised and able to work under pressure, whilst maintaining excellent attention to detail
  • Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

 Competencies and behaviours

  • Excellent written and verbal communication with effective presentation skills
  • Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
  • Negotiation and influencing skills to deliver win-win outcomes
  • Excellent organisational skills
  • Creative approach to problem-solving     

Benefits

  • Hybrid / Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan
Application resources
Posted by
FareShare View profile Company size Size: 51 - 100
Fareshare infographic.png
Posted on: 04 July 2024
Closing date: 18 July 2024 at 15:40
Tags: Business Development