Project Jobs

Individual Giving Manager (Parental leave cover role)

Are you passionate about bringing art to everyone? Do you believe in the power of digital to transform lives?

We're looking for an Individual Giving Manager to join our friendly and dedicated team to help us to achieve our fundraising ambitions across multiple channels of individual giving.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental, or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity on a mission to make the art in UK public collections accessible to everyone – for enjoyment, learning and research. It enables a global audience of five million people a year to learn about the UK’s national art collection by digitising artworks and telling the stories behind the art. In addition to innovative engagement tools such as Tagger and Curations, Art UK is currently working on new initiatives including a major learning programme, making this a truly exciting time to join the organisation. Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). 

About you

You will be a confident and persuasive communicator who is completely at ease engaging with supporters and stakeholders at all levels. You will have a sound knowledge and understanding of individual giving, particularly mid-value and low-level giving. You will understand the value and importance of high-quality donor stewarding, be well-organised, and comfortable working accurately with data. Additionally, you will have experience writing compelling content on and offline. You will be full of initiative with the ability to work independently and autonomously. 

At Art UK you will be well-supported within a team focused on achieving Art UK’s fundraising goals, comprising:

• the Chief Executive, Deputy Chief Executive, Trustees and Philanthropy Board
• the Head of Development, who oversees all fundraising activities at Art UK but has a particular focus on researching and applying to grant-giving trusts and public sector bodies
• the Development Officer, who supports activities across all income streams including donor stewardship and communications, prospect research, and CRM database management 

You will promote equality and diversity in all aspects of your work – with the public, colleagues and external partners.

This is an exciting time to join Art UK's Development team, as it is going through a period of growth and change. You will be responsible for leading the development of our individual giving programme into a multi-faceted, campaigns-focused programme.

Key responsibilities

• Develop and execute an effective and sustainable individual giving plan and budget in line with the overall Art UK fundraising strategy, to grow income from new and existing donors and achieve annual targets
• Provide high-quality, tailored stewarding for new and existing supporters, ensuring they feel valued and understand the impact their contribution makes
• Lead on donor research, prospecting, cultivation and conversion activities to develop a pipeline of individual giving at all levels
• Pitch giving opportunities to prospective donors through bespoke presentations, meetings and events
• Create targeted campaigns and bespoke donor journeys
• Create compelling written content for digital and print media
• Plan and deliver fundraising and stewarding events, including attending events where possible
• Monitor campaign effectiveness and produce regular reporting on performance against targets
• Ensure donations are processed quickly and donors are thanked for their contribution
• Contribute to other areas of fundraising including small grant applications, research, and supporter communications
• Keep abreast of the latest fundraising practices, legislation and technology opportunities

Necessary skills

• Essential: Ertners
• Essential: Experience creating, implementing and evaluating fundraising strategies for individual giving
• Essential: First-class written and spoken communication skills, and the confidence to engage and work effectively with a range of people
• Essential: Experience creating successful bespoke proposals or asks for prospective donors
• Essential: Experience planning and managing fundraising events
• Essential: Experience undertaking data analysis and effectively utilising supporter data for campaign purposes
• Essential: Copywriting, proofing and editing skills
• Essential: Experience working with CRM databases to a high level of accuracy
• Essential: Excellent awareness of fundraising best practice and legislation, particularly in relation to donor data including GDPR
• Essential: Self-motivated, with exceptional time management and organisation skills
• Desirable: Experience leading on low-level giving fundraising/crowdfunding campaigns
• Desirable: Active interest in the visual arts and awareness of UK art collections
• Desirable: Experience working with a diverse range of audiences
• Desirable: Experience working on projects with a broad range of partners

Contract terms

• 0.8 FTE (4 days a week) 
• 15-month fixed-term contract, October 2024 – December 2025
• Salary £35,000 per annum pro rata
• Three-month probationary period
• One-month termination clause
• Work from home, anywhere in the UK

Benefits

• 25 days annual leave plus regional Bank Holidays (pro rata)
• Paid Christmas closure period (Christmas Day to New Year’s Day)
• Flexible working hours
• Workplace pension scheme
• Training and development opportunities
• Mental health and wellbeing support
• Above statutory paid sick leave
• Enhanced paid parental leave
• Employee Assistance Programme
• Monthly wellbeing hour
• Trained Mental Health First Aider’s
• Regular staff socials, both virtual and in-person
• Eye tests paid for up to £35, glasses subsidised up to £30

Application

Please visit our website to download the application form. To apply, please submit your completed application form by 9am on Tuesday 10 September 2024. If you are experiencing issues downloading the document or require support in completing your form, please contact us.

Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.

Interviews will be held via video call on Friday 20 September 2024. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.

As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.

Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). For more information, please vist Art Uk website

Fundraising department

Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

• Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, our essential existing services, the charity’s first patron programme, and special events to support these activities.
• Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within Public Fundraising, with their work underpinning and supporting the entire department.

Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising function to develop a sustainable infrastructure that will support our growth ambitions. We are currently restructuring our teams, within the above parameters, to deliver this vision.

Job Purpose

We are seeking a proactive, experienced and hands-on person to join our team as Senior Philanthropy Operations Manager on a permanent basis. Working alongside the wider team, you will oversee all philanthropy operations, leading on delivering and further developing the charity’s approach to portfolio, information, and policy management and reporting, and helping to evolve our approach to database and systems processes, to support the team to meet ambitious engagement and income targets.

You will play a vital role within our Philanthropy & Campaigns team, using insight and expertise, and working closely with a range of stakeholders across RFC, RFL and the wider sector. Your commitment to excellence will enable sector-leading research, engagement and stewardship.

Reporting to the Deputy Director of Philanthropy & Campaigns, with a dotted line to the Campaign Director, this role is responsible for line managing the Prospect Research and Operations Manager, with further direct and indirect line management anticipated as we prepare for and deliver our forthcoming cancer campaign.

Principal accountabilities / responsibilities

Team leadership

• Proactively lead and manage all operations for the Philanthropy & Campaigns team as we deliver challenging core activity alongside moving towards delivery of a c£70m cancer campaign
•  Manage a growing team to deliver productively and at pace, modelling behaviour and setting standards

Prospect research and portfolio management

• Work with the Prospect Research and Operations Manager to grow the prospect research strategy and associated processes, ensuring the development of an effective philanthropy prospect pipeline, sourcing prospective donors to fund key priority projects
•  Lead on the use of data and analytics to drive decision making across the team
• Work with the Philanthropy & Campaigns team to build the income budget, supporting with re/forecasting throughout the year

Information management and reporting

•   Ensure data capture processes for prospect management and research are effective, reviewing and improving, as needed
• Provide high-quality information and intelligence, to include prospect and pipeline reporting, to support decision making and strategy development in the Philanthropy & Campaigns team, working in collaboration with other teams as required
• Track and report on the Philanthropy & Campaigns team’s activities against agreed priorities, highlighting areas for potential new asks
• Oversee the analysis of management accounts, and deliver data and insight for committee and board reports  

Compliance and policy management

• Lead on the team’s approach to compliance, ensuring alignment with gift acceptance, naming, data protection, gift aid and due diligence requirements
• Develop and introduce processes and guidance to enhance the efficiency and impact of the Philanthropy & Campaigns team
• Lead on the delivery of internal training for the Philanthropy & Campaigns team to ensure all legal requirements are met

Database and systems support

• Alongside the Database Team and Prospect Research and Operations Manager, develop the processes required to qualify prospective supporters, evaluating their warmth to the cause, as well as their capacity and propensity to give
• Work with the Database Team to ensure appropriate systems are in place for the Philanthropy & Campaigns team; providing clear processes for the team to keep track of progress and be aware of upcoming opportunities and potential philanthropy prospects.

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.

PERSON SPECIFICATION

Qualifications, experience, skills and knowledge
Qualifications

No specific qualifications are required for this role.

Experience

Essential

• Demonstrable experience working in an operations or research function, ideally within a fundraising team, developing plans, processes and guidance, in accordance with relevant laws and guidelines
•  Extensive experience working with a relationship database, developing client/supporter journeys, using analysis to identify and segment prospects, and building analytical reports (we use RE and Power BI)
• Experience delivering insight reports, understanding requirements and expectations and adding value, to inform team activity
•  Proven experience in devising, testing and implementing systems across a team

Desirable

• Experience of team leadership, driving growth through periods of change
• Experience providing insights to support fundraising teams to plan and deliver their approaches
• Track record of delivering internal briefings that have contributed to philanthropic gift solicitations, or equivalent private sector experience
•  Experience in developing and implementing policies, leading on team compliance
•  Line management experience, including setting, monitoring and managing objectives, KPIs and activity plans

Skills and knowledge

•  Exceptional database understanding and reporting skills
• Excellent written communication skills, with a meticulous eye for detail
• Sound knowledge of data protection regulations and other relevant laws, principles and guidelines
• A keen interest in the fundraising sector and how systems and insight can be used to improve team performance
• Commitment to quality of service, with the ability and motivation to contribute actively to a collaborative and agile team
• Ability to deal with sensitive information in a confidential and professional manner
• Ability to manage and juggle workload whilst maintaining an excellent service level to all stakeholders
• Strategic thinking with an ability to find innovative ways to overcome obstacles and rise to challenges
• Excellent IT skills, including a working knowledge of MS applications (Word, Excel, PowerPoint and Teams) and strong experience with relationship databases
• Comfortable navigating change and growth
• Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas

All staff are expected to:

•  Work to the charity’s vision, and adhere to our values of dedication, innovation, partnership, energy and respect. These underpin everything that we do.
• Treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. We’ve recently created a staff-led Equality, Diversity and Inclusion (EDI) Board to deliver our first EDI strategy and to hold ourselves accountable for our performance.
•  Be flexible and respond to business needs.
•  Read and adhere to the charity policies, and all relevant legislation, and ensure that any team members who report to you do the same.
• Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure.
•  Attend meetings and training as required.

We have an exciting new opportunity for a Social Prescriber to join our team in Merton.

The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing. 

You will provide a person centred service to patients within Primary Care GP practices in Merton, and you will also support each patient to access appropriate services provided by voluntary and community organisations and other agencies. 

Social prescribing expands the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs. Patients ca n be linked to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support. 

About The Role | How to Apply: 

• 17.5 hrs per week - 2.5 days  - 9 - 5 pm including Friday

• 1 year fixed term contract - hybrid role - initially with possible extension

• £ 32,964 per annum plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities

• Closing date for applications:  Sunday 8th September 2024 (midnight)

• Please ensure that you fill in your application using the job specification headlines. Applications may close before the deadline, so please apply early to avoid disappointment.

• Formal interviews will be held on Monday 16th September 2024 

• Applicants will be notified by email if they are to be invited for interview a few days prior to the interview date

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections.  Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About you 

You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart. 

You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths. 

You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation. 

About the role  

We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations. 

You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.

You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development. 

As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer. 

Please note that applicants must have the legal right to work in the UK. 

How to apply 

Download our recrutiment pack for details of how to apply.

The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status. 

Role Summary

As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages. 

We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.

You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision. 

Job Details

• Reports to: Global CEO

• Department: INT Communications

• Direct reports: Senior PR Manager

• Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues. 

• Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)

• Hours: 40 hour a week (36h possible) 

• Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)

Responsibilities

Strategic development and implementation

• Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.

• Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.

• Create relations with key media outlets to increase visibility and dissemination opportunities

• Develop media relations and build relationships with PR contacts to continuously grow our impact.

• Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.

• Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.

• Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.

• Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.

• Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities. 

• Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc. 

Management and leadership

• Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.

• Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.

Budget and resource management and evaluation

• Manage a dedicated budget for effective reporting and forecasting.

• Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan. 

Qualifications

Required:

• An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.

• A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.

• Strong track record in PR (including broadcast), marketing and/or organisational branding.

• Excellent written and verbal communication skills, English to native level (or C1).

• Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.

• Strong project management skills.

• Ability to juggle a varied workload, delegate effectively and contribute as a team player.

• Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.

• High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.

• A strong understanding of, and experience of using, quantitative and qualitative evidence.

• Strong problem solving skills.

• Experience of strategy development and target setting.

• A commitment to ProVeg’s values and guiding principles.

• An instinctive ability to positively contribute to and influence the wider team.

Preferred:

• A good understanding of data protection issues, including GDPR

• Experience of visual communication methods (video, infographics, etc.)

• Understanding of the third sector.

• International experience.

• Understanding and/or experience of policy processes and advocacy.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 27 September 2024

Start: November 2024 (or sooner if possible)

Further information

Our Application Procedure

Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.

The recruitment process includes: 

• Online Cognitive Aptitude Test and a Personality Test.

• A first online interview with the People & Culture team.

• Online trial task.

• A second interview with the hiring manager.

• The final decision may require an additional interview, usually with Senior Management.

Corporate Programme Lead (Talent & Inclusion

Hours:  35 hours per week 

Salary: Circa £45,000 + 7% pension contribution 

Location: Hybrid: c.2 days in office (Bishopsgate, London)

Reports to:  CEO

Are you:

· Passionate about social justice and committed to making a tangible difference in society? Specifically creating a more equitable future workforce.

· Do you thrive in a corporate environment and have a knack for building meaningful client relationships and enjoy being in a hands-on role?

If so, you might be the perfect fit for our team.

At The Brokerage, we believe the professional workforce should reflect the diversity of our society. We're looking for a Corporate Programme Lead (Talent & Inclusion) who shares this vision and is eager to help us achieve it.

You have exceptional commercial awareness, understanding of talent and inclusion in the corporate context and an aptitude for developing clear value propositions. You're proactive, hands-on, and driven to deliver real value to clients. If you’re curious, skilled, and ready to take on a role where you can make a significant impact, we encourage you to apply.

This is an opportunity to design and lead your own impactful programme that directly contributes to our ambitious goal of achieving 10,000 professional career starts by 2030. Be a part of our mission to transform the professional landscape into a more inclusive and equitable space.

About The Brokerage

The Brokerage is an award-winning, social mobility charity. For 27 years we have supported over 87k working class  young people to fulfil their potential through improved awareness and access to professional career opportunities.  Together with our talented young people and top UK companies we are breaking down barriers to a more diverse and talented workforce.

Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building an alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.

The Team

The Brokerage is a growing organisation, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.

We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led. 

Role Purpose:

The Corporate Programme Lead (Talent & Inclusion) will be responsible for the overall management and delivery of our corporate services function, working closely with the Placements and Partnerships teams at The Brokerage, reporting to the CEO.  This role focuses on supporting employers to adopt equitable and inclusive practices, enhancing recruitment, retention, and progression of early career talent from underrepresented backgrounds.

Key Responsibilities:

• Lead the delivery of Employer Programmes at the intersection of social mobility, ethnic diversity, early careers and equitable recruitment and retention.
• Drive the Corporate Talent Alliance, building a programme of activities, resources and support to achieve our mission
• Build and maintain strategic relationships with corporate partners serving as a trusted advisor, providing guidance and ensuring they are supported in implementing best practices.

• Facilitate the delivery of learning experiences and events such as Social Mobility 101, Experiential Workshops, Employer Roundtables and Reverse Mentoring, working in collaboration with our Young Leaders, where relevant. 
• Conduct regular evaluations and audits (e.g., Changemaker Framework Audits) to assess the impact of employer programmes and identify areas for improvement.
• Develop communications to promote the Employer Programme and its impact to stakeholders.
• Prepare and present reports on programme performance to stakeholders.
• Stay abreast of industry/ future of work trends and best practices, applying this knowledge to enhance programme delivery
• Knowledge and insights sharing across organisational teams, ensuring our services deliver on client needs

Drive innovation in programme design and delivery, ensuring The Brokerage remains a leader in supporting social mobility and diverse talent.

Person Specification:

Essential:

• Excellent relationship management skills, with the ability to build and maintain strategic partnerships.
• Proven experience in programme management, within the context of equity, diversity, and inclusion.
• Strong understanding of corporate HR practices, particularly in recruitment and retention.
• Strong communication skills, both written and verbal.
• Experienced in developing value-based services
• Highly organised, with the ability to manage multiple projects and competing deadlines.
• Strong analytical skills, with experience in programme evaluation and impact measurement.
• Commitment to the values and mission of The Brokerage.

Desirable:

· Experience working with young people from underrepresented backgrounds.

· Familiarity with CRM systems (e.g., Salesforce).

If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!

Other benefits: 

• 25 days’ paid annual leave plus Bank Holidays
• 2 days’ paid volunteering leave; 2 days Wellness Days; and Birthday Leave 
• Season ticket loan, EAP and a range of other staff benefits
• A collaborative, diverse, mission led team that works within a flexible, trust-based environment
• Serviced offices with a view of London from the 18th Floor.

How to apply: 

Please complete the application form and upload your CV to the link.

Closing date: Monday 23rd September 2024 at 12 noon. 

Please note interviews will be taking place on a rolling basis and vacancies may be filled prior to the closing date if we find the right candidate.

Interview process: We will conduct a two stage interview process that will include competency and scenario based questions, alongside practical skills based assessments. 

Hiring manager: Aisha Lysejko

If you would like to find out more about this role, please get in touch!

The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you. 

The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.

If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!

Key accountabilities:

· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.

· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.

· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.

· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.

Please download the Recruitment Pack for the full description of the post. 

How to apply and recruitment timetabl2

If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role. 

The important dates to note 

Closing date for applications: 5pm on Monday 9th September 2024

Interviews: In-person London, 19th September 2024

Are you a skilled and experienced HR professional? Can you combine excellence in administration with great people skills? Do you enjoy working as part of a team towards shared goals? Then this role might be for you.  

BMS World Mission is looking for a skilled and experienced HR Officer to join our People and Culture team. As part of the P&C team, you will create a positive, engaging and professional work environment, where our people can thrive. You will have the opportunity to help strengthen our culture and uphold BMS core values.

As the HR Officer, you will play an important role in HR operations, providing administrative support for the key HR processes spanning the employee lifecycle, from recruitment and onboarding to leavers. This includes ensuring our policies and processes represent best practices, maintaining the staff handbook, and ensuring that the online HR software is used to its full potential. 

As the HR officer, you will: 

• Be professional and confident. 

• Be approachable, with effective interpersonal skills. 

• Be discreet with confidential and sensitive HR matters. 

• Be in full support of the vision and mission of BMS.

Excellent communication and IT skills, along with precision and attention to detail, are essential.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location:                       Didcot, Oxfordshire / Flexible working.

This role can be office-based or hybrid. Coming into our office regularly in Didcot is preferred (for example one or two days a week on average). However, we are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required. The cost of travel to BMS Didcot, whether on a regular basis or infrequently, would be borne by the employee.

Hours:                                35 hrs. per week/full time

Employment type:          Permanent

Salary range:                   £25,855 to £30,678 per annum

Closing date:                   9 am, Tuesday, 10 September 2024

Interview date:                Wednesday, 18 September 2024 

This is a permanent position based in the UK, and the role requires that the applicant has the right to live and work in the UK. We do not offer any sponsorship, relocation costs, or visa assistance.

If you would like to discuss this role further, please feel free to contact Sujit Varpe, HR Business Partner, BMS World Mission. Otherwise,  Please apply through our website.

Permanent, full-time

Based in Greenford/Lido West Ealing

Salary: £35,000

We are seeking  an Information and Advice Manager who will develop, manage and be responsible for effective delivery of the service.

About the Service
Age UK Ealing information and Advice Services is one of the most important services the organisation provides, enabling and supporting older people in Ealing to live healthy and independent lives.

The service provides a helpline 9.30 am to 4.30 pm 5 days a week providing information advice and guidance to older people, their families, their carers, adult carers and people with long term health conditions.

Key Responsibilities

Some of the key responsibilities in this role include:

• Managing the team of the information and advice service
• Managing and maintaining a caseload of clients
• Ensuring the effective delivery of the service so that is meets targets and funder requirements
• Ensuring compliance with requirements of the relevant quality standards (QAS and IAQP)
• Managing network/liaison with other local key stakeholders and organisations

Who we are looking for

We are looking for someone with experience managing a quality assured Information and Advice service, including internal case reviews and Independent File Reviews.
You will have experiencing supervising and/or supporting staff to give quality advice or information to clients.
You will also have experience in Partnership working.
Ideally you will have experience working with very vulnerable people.

This role is office-based with some community activities in the borough of Ealing. The role is Monday to Friday 9.30am - 4.30pm.

For further details on the position, please refer to the Job Description attached.

How to Apply

Interested candidates are invited to submit their CV together with a supporting statement explaining why they are suitable for this role.

Your CV should be no more than 3 sides of A4 paper, and the supporting statement should be no more than 2 sides of A4 paper.

Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Monitoring Form.

This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check and references.

Closing date: Monday 15th September 2024

Interviews: Tuesday 24th September 2024

Only shortlisted candidates will be notified.

Equal Opportunity Employer: Age UK Ealing strives to be an Equal Opportunities employer. Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing, and requires all staff and volunteers to share this commitment.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

~~

Gadewch i ni wneud pob dydd yn gyfle i greu dyfodol mwy disglair i'n cenhedlaeth nesaf!

Hoffech chi fod yn rhan o'r tîm mwyaf cŵl yng Nghaerdydd, gan gydweithio gyda'n tîm Allgymorth a Marchnata anhygoel a'n tîm gwasanaeth cwsmeriaid cyfeillgar yma yn The Prince's Trust? Gyda'n gilydd, byddwn yn sicrhau bod ein pobl ifanc yn dod atom ac yn cymryd rhan yn ein rhaglenni'n ddiogel a gyda steil.

Cymerwch olwg fanwl i ddarganfod unrhyw rwystrau sy'n sefyll yn eu ffordd, gan helpu i gael gwared ar y rhwystrau hynny i'w galluogi i ddisgleirio a'u gyrru ar eu taith tuag at ganlyniadau anhygoel. Yn gyfrifol am grŵp o bobl ifanc, am gefnogaeth ac arweiniad

unigol neu eu cyfeirio'n garedig i'r cyfeiriad cywir. Byddwch allan yn y gymuned yn cymryd rhan mewn digwyddiadau allgymorth a datblygu partneriaeth. Byddwch ar genhadaeth i gynorthwyo gyda threuliau teithio a dod o hyd i ffyrdd clyfar o drin eu hymrwymiadau eraill. Byddwch yn hyrwyddo eu hanghenion cefnogaeth a dysgu gyda chyflogwyr, a chi fydd y cyswllt eithaf, gan weithio ochr yn ochr â phartneriaid fel y ganolfan waith i sicrhau nad oes unrhyw beth yn rhwystro eu llwyddiant!

Byddwch hefyd yn arwain y ffordd i'n partneriaid cyflenwi a'n darparwyr gwasanaethau gan ein bod am iddynt ddarparu'r profiad a'r canlyniadau gorau i'n pobl ifanc. Torchwch eich llewys a chyflwynwch sesiynau cyflogadwyedd yn uniongyrchol i'n pobl ifanc anhygoel. Byddwch hefyd yn helpu ein Partneriaid Cyflenwi a'n gwirfoddolwyr i wneud yr un peth, yn bersonol ac yn rhithwir trwy ein timau MS dibynadwy. Pan fyddwn yn gwneud pethau wyneb yn wyneb, bydd angen i chi fod yno yn bersonol i helpu gyda darparu rhaglen neu ymweliadau rhaglen i sicrhau bod popeth yn rhedeg mor esmwyth â phosibl.

Ac os nad yw hynny'n ddigon i'ch cadw'n brysur, byddwch hefyd yn cadw cofnodion manwl o wybodaeth a data ar ein pobl ifanc, ein gwirfoddolwyr a'n partneriaid. Mae'n ymwneud â sicrhau bod pob cam o'u taith yn cael ei adlewyrchu'n gywir yn ein systemau fel ei fod yn cydymffurfio â'n contractau cyllido. 

 Rydym yn eiriolwr enfawr dros Gydraddoldeb, Amrywiaeth a Chynhwysiant felly byddai'n anhygoel pe gallech fod ar flaen y gad wrth greu amgylchedd lle mae pawb yn teimlo eu bod yn cael eu gweld, trwy weithredu cynllun gweithredu lleol sy'n cefnogi ein nodau Cydraddoldeb, Amrywiaeth a Chynhwysiant.

Gadewch i ni wneud newid cadarnhaol i ddigwydd!

 Byddwch yn barod am unrhyw beth a phopeth. Ochr yn ochr â'r holl gyfrifoldebau gwych hyn, efallai y byddwch yn gorfod gwisgo hetiau gwahanol, gallai hyn hyd yn oed gynnwys dirprwyo pan fydd yr angen yn codi. 
 Ymunwch â Thîm y Prince’s Trust a gadewch i ni wneud i hud ddigwydd!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Application deadline: 21 September 2024

Interview dates: 29 October (final)

Starting date: To be confirmed

About Oak Foundation:

Oak Foundation commits its resources to address issues of global, social, and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. Through our grant-making, we support others to make the world a safer, fairer, and more sustainable place to live. With offices in Europe, India, and North America, we make grants to organisations in approximately 40 countries worldwide.

Background:

All women and girls should be safe, free, and have an equal chance to thrive. Yet, every day, women experience violence and discrimination and are denied the freedom to decide how they will live. This undermines their health, safety, dignity, and independence. We find inspiration and hope in strong and vibrant movements, built, and led by women, which are transforming lives and communities across the world. Their shared purpose and collective power are advancing a more just world – in ways that protect human rights and the future of our planet.

Supporting these movements to live, breathe, strengthen, and grow – by enabling women’s agency, leadership, and capacity – is at the heart of what we do. In addition to a deep commitment to advancing women’s rights, our culture is characterised by collegiality, mutual support, high expectations, and laughter. Read the IAWP strategy for more details.

In addition, Oak Foundation and its Trustees support several other areas of interest to create a safer, fairer, and more sustainable world through engaging grant-making programmes. We strive to live the values we work to advance.

We are currently recruiting a Programme Assistant and Executive Assistant to manage a portfolio of grants and contribute to the implementation of the IAWP strategy. In addition, this Programme Assistant and Executive Assistant will support London-based Trustees by managing their schedules, arranging travel, and processing discretionary grants. The role of the Programme Assistant and Executive Assistant is essential in maintaining the seamless operations and success of our foundation.

Executive Assistant to London based Trustees (approximately 30%)

• Processing discretionary grants for Trustees by liaising with the organisations identified to receive grants, collecting necessary documentation, and coordinating with Oak grant management team
• Assisting the Trustees with external contacts, including prioritising correspondence and phone inquiries, drafting responses as necessary, and managing workflow emerging from these contacts
• Scheduling and coordinating Trustee appointments, meetings, and travel itineraries, including the preparation of background materials, arranging meetings and events, and ensuring appropriate follow-up of decisions and agreements
• Supporting Trustees in various boards and committees, including all aspects of preparation and follow-up

Support to the Issues Affecting Women Programme team (approximately 70%)

• Grant-making: Master grant-making tools, especially the grant management system (i.e. database) to facilitate team management of the grant-making process. Develop a deep understanding of the grant portfolio to support execution of the overall strategy.
• Communications: Work with the Communications Department to prepare and pull together material for presentations, briefings, and background material as required. Work with the team and director to manage a communications plan for the programme. This may include preparing and coordinating material and presentations for board meetings, events, meetings, and team calls. It may also include drafting and preparing communication updates, including programme newsletters.
• Scheduling: Manage the Director’s and team’s schedule and movements, including coordinating all activities, arranging meetings, and coordinating travel including applying for visas, and booking planes/trains/accommodation/developing an itinerary. Help track and support meeting deadlines.
• Team calendar: Maintain overall team calendar for planning purposes.
• Administration: Provide administrative support to the team (and office when requested): organise and maintain files, submit expenses, and log documents with response deadlines. Other administrative tasks as assigned.
• Meetings: Attend various meetings with internal and external parties; take notes and follow up on action points as required.
• Routine correspondence: Draft routine correspondence, including various programme reports and other briefings.
• Contracts and payments: Provide support in drafting contracts and payments, and liaise with third party providers on various issues. Maintain a roster of consultants and keep a record of staff satisfaction with work completed.
• Events planning: Coordinate team training activities and meetings including: organising invitations to participants and room set up (table, chairs, flipcharts, video equipment); providing video call information; ensuring presentations are in the right format; and organising lunches, booking restaurants, pick-ups, and other logistics. Provide other back-office support as needed.
• Recruitment: When recruitments take place, follow-up with candidates at all stages of the process in liaison with the HR team.

Other support tasks including:

• Performing reception duties by meeting and greeting visitors for the Trustees and the IAWP programme
• Advising staff visiting from other offices about arrangements for visiting London (e.g., hotels, restaurants, booking meeting rooms) for Trustees and IAWP related visits
• Setting up the office for newcomers in IAWP team: arranging desks, IT devices, and stationary etc
• Acting as back up to others in the London office for office management tasks (i.e., performing reception duties, liaising with office concierge, and setting up offices for newcomers, etc).

In addition to your main duties, you will be required to carry out such duties consistent with your position as required.

Position requirements

• University degree or equivalent experience
• Approx. 5 years in a comparable role
• Excellent organisational skills, high level of discretion, and attention to detail
• Advanced fluency / first-language level knowledge of English, additional languages a plus
• Polyvalent, enjoy working on multiple projects, and able to juggle competing priorities
• Can do attitude, positive, and resourceful
• Be results-oriented, and prompt to anticipate needs, proactive
• Ability to work independently and under pressure
• Commitment to the continuous improvement of personal and organisation-wide results
• Team player and enjoy working with multi-cultural teams across the globe
• Good with numbers and budgets
• Ability to manage and adapt to rapidly evolving communication and document management technologies
• Experience with database programmes, and proficient in Microsoft Office Suite
• Dynamic personality with a sense of humour
• Committed to Oak’s organisational values

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.

Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.

This is a fixed term position to November 2025.

This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.

In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.

Key tasks and responsibilities include:

• To provide high quality, specialist support to children who have lived in a domestically abusive family.
• Enabling young people to access statutory and other services where appropriate.
• Managing a caseload and working proactively to support young people and their families.
• To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
• Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
• Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
• Undertake risk assessments and implement robust safety management plans.
• Give practical and emotional support to children affected by domestic abuse.
• Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
• Work with your team and manager to develop early intervention resources.
• Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.

This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Key responsibilities:

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
• Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Plan and implement activities to promote self-awareness, confidence and participation for children.
• Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Respond to a child’s individual learning needs and style, adapting practice as necessary.
• Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Groups and Activities

• Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
• Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
• Run groups for children and young people following a planned programme.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To support additional duties at your team managers discretion.

Responsibilities

• Appropriately manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Head of Product to join our Technology team.

Title:Head of Product

Salary: £70,000 - £72,000 per annum

Contract: Permanent, full time

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London, average 2 days per week in office

Job Summary:

The Head of Product is a new role within Anthony Nolan, with the objective of leading product management activity through business analysis by ways of leadership. Development is run through an iterative and agile approach, transforming manual and complex processes to optimize the way we work. Another key part of this position will be playing a role in strategic decision making within the Technology divisions leadership team, and collaborating with the leadership team on divisional direction, as well as working closely to key internal stakeholders outside of the division.

Key Responsibilities:

These include but are not limited to:
• Develop and communicate product strategy: Define and articulate a
product and business analysis vision and strategy that aligns with Anthony
Nolan’s mission and strategic goals, ensuring all products contribute
meaningfully to organisational objectives.
• Develop and enhance digital roadmaps: Work with stakeholders from
across the business to understand their strategies, opportunities and
problem statements using product management and business analysis
techniques as appropriate and lead ongoing development of digital
roadmaps.
• Manage Product Lifecycle: Design, implement and manage the full
lifecycle of products and business analysis to support projects, from
initial concept and development through to launch and continuous
improvement. Collaborating across the Technology division and wider
organisation to ensure timely and within-budget delivery.
• Stakeholder Collaboration: Work closely with internal teams (Operations,
Marketing, Fundraising, Technology, Research, Finance and People) and
external stakeholders (transplant centres, World Marrow Donor
Association, clinicians, partners etc.) to gather insights, validate
requirements, and ensure digital products align with overall organisational
goals.
• Team Leadership and Development: Develop, manage, motivate and
mentor a cross-functional team of business analysts and product
managers, setting a clear team vision and fostering a collaborative and
innovative work environment.
• Digital Innovation: Keep up to date with industry and technology
innovation with a view to testing & learning where it could support
organisational objectives.
• User-Centered Analysis and Design: Lead user research initiatives to
understand the needs and pain points of end-users and stakeholders,
applying insights to design effective and accessible products.
• Data-Driven Product Management and Business Insights: Utilise data
analytics and business analysis techniques to monitor performance,
assess market trends and derive actionable insights for decision-making
and product improvements.

• Communication and Reporting: Implement and deliver regular reporting
for product and solution development progress, performance metrics,
and impact to senior leadership and communicate value to a diverse
range of stakeholders.

Essential Attributes:

• A deep and varied experience of product management and business
analysis (preferably with some experience in healthcare and/or charity
sector, but not essential) in agile environments to deliver customer and
outcome-led solutions.
• Excellent teamwork and interpersonal skills, to build strong relationships
and a collaborative culture with colleagues and stakeholders across the
organisation to develop hypotheses, test and learn and iteratively
develop solutions to business problems.
• Exceptional communication and presentation skills with stakeholders
from all levels of the organisation from team members to Strategic
Leadership Team and Board of Trustees. As a strong communicator you
will work with both internal and external stakeholders to understand and
solve problems using digital and data.
• A proven customer-centric approach, with the ability to deliver great user
experience to the cohorts of a given product portfolio, whilst balancing
and advocating for the different needs that could exist e.g. between
patients, donors, clinicians, operations, fundraising etc.
• Experienced leading cross-functional teams, whilst also being
comfortable leading from the front by taking a more hands-on approach
when needed.
• Experienced line manager with focus on building and developing teams
and coaching and mentoring team members.
• A passion for innovation and problem solving, with a curious nature to
understand but also to challenge both the status quo and any proposed
solutions to get to the best outcome for the user and the organisation.
• Strategic mindset with demonstrated experience in implementing digital
/ product frameworks and driving continuous improvement.
• Analytical capability with proven ability to understand business
challenges and, using data and digital, re-engineer processes using an
iterative approach
• Ability to prioritise work across multiple domains with different target
outcomes and value drivers, using appropriate tools and techniques and
stakeholder expectations management skills.
• Financial acumen to demonstrate the value of products, to budget team
and commercials and to support prioritisation activities.

• Experience and the ability to demonstrate improvement of product
health and performance through key SLA’s e.g. platform availability,
usage metrics, performance metrics and scale metrics.
• Undergraduate degree qualified or equivalent skills and experience, with
further accreditations relating to digital product and/or business analysis.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description on our website through the apply link.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.