Project Development Officer Jobs
Trauma Foundation South West (TFSW) is seeking a half-time Director of Operations at an exciting period of growth for our small, but well-established and loved charity.
Responsible to: Board of Trustees
Contract: Permanent Part Time, 6 months’ probation period
Working hours: 0.5 FTE/17.5 hours pw (occasional evening/weekend working)
Location: Flexible work from home with travel to Bristol as required (about 4 times a year)
Salary: Salary £38,850 (£19,425 pro rata)
Benefits: NEST pension, 25 days annual leave (pro rata) + bank holidays (pro rata); flexible working from home. Access to TFSW training programme.
About TFSW
We provide free, long-term psychotherapy to traumatised asylum seekers, refugees and trafficked people in Bristol; and professional training and supervision to individuals working with traumatised people in the Southwest and nationally.
We are a warm, welcoming team with a strong commitment to staff wellbeing and personal development and core values of compassion, collaboration and courage.
TFSW are part of a healing, welcoming and supportive community for traumatised refugees across the Southwest and have an ambitious vision to be a centre of excellence in our areas of specialism so that people get the support they need. In the past few years, we have made a successful transition from being volunteer-led to being a professionally-led charity with increased funding, staff and clients and the foundations laid for the next stage of growth.
The Director of Operations is a critical role, ensuring the charity is effectively run while leading on the fundraising and development that will enable TFSW to further grow our reach. We are seeking an experienced leader to rise to this challenge, someone who will enjoy working across all aspects of the organisation, effectively balancing the day-to-day operations of the charity with a strategic and ambitious mindset. If you are enthusiastic about the work we do, share our values and would love to bring your experience to a charity looking to consolidate then expand our reach across the Southwest, we’d love to hear from you.
We believe that diversity is a strength, and the more perspectives, voices and experiences we can bring to our work the better. We particularly welcome applications from people with lived experience relevant to our work as well as people from all marginalised groups, communities and backgrounds. We are committed to supporting you in your application; if you do not meet all the requirements of the role and feel you have other relevant experience we would love to hear from you. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process please do get in touch.
(For the full job description and person specification, please read the attached document).
We improve mental health in people fleeing torture, oppression and war and those who work with them.
The client requests no contact from agencies or media sales.
Adult Training and Development Manager
We have an exciting opportunity for an Adult Training and Development Manager to design and deliver engaging learning experiences for parents and communities and manage a team of Tutors.
Do you want to work for a parent friendly award winning charity dedicated to providing mentoring, training and support for parents and carers of children around Islington?
Position: Adult Training and Development Manager
Salary: £37,000 per year full time equivalent
Location: London-based with occasional travel within the borough
Hours: 28 hours per week: term time only (working 1 week during the summer holidays, that can be taken back during term time)
Closing Date: Monday 27th January 2025
About the Role:
As Adult Training and Development Manager, you will be instrumental in delivering impactful workshops and group learning sessions to parents. Working within a diverse community, you’ll develop engaging educational programmes tailored to parents' needs, fostering personal growth and skill development. You’ll collaborate with community partners, facilitate workshops, support community-led projects, and assess learner progress to ensure quality education. This is a hands-on role, ideal for someone passionate about empowering others.
Key Responsibilities:
• Manage a team of Tutors
• Design and deliver workshops and group learning sessions for parents
• Develop tailored training materials and resources for parent groups
• Support parents in delivering community research and presentations
• Collaborate with partners to share best practices and enhance programmes
• Conduct assessments, evaluations, and produce reports on learning outcomes
About You:
You will need to be an experienced adult educator with a background in working with diverse groups. Your strong communication and organisational skills will enable you to engage effectively with learners, adapt to their needs, and inspire confidence. Experience in community development and a solid understanding of safeguarding are essential.
Key Skills & Experience:
• Minimum Level 4 qualification in adult learning tutor training course
• Experience in planning and facilitating adult learning sessions
• Proven experience in group facilitation and working within diverse communities
• Understanding of safeguarding practices and issues faced by parents
• Ability to develop creative and engaging educational materials
About the Organisation:
The charity is dedicated to supporting parents to realise their potential and make a difference in their families and communities. Through training, group sessions, and community-led initiatives, they empower parents to build skills, confidence, and resilience. As part of the team, you’ll have the opportunity to work in an inclusive, community-driven environment focused on meaningful impact.
Other Roles You May Have Experience of Could Include: Community Education Tutor, Training Manager, Training and Development Manager, Adult Learning, Training and Development Officer, Adult Training, Group Facilitator, Training Performance Manager, Learning Mentor, Tutor, Adult Learning Skills, Skills Sessional Tutor, Teacher, Adult Learning Support Facilitator, Family Support Practitioner, etc.
Starting Date: April 2025
Contract type: Full-time and open-ended
Salary: London: 57’400 GBP; Delhi: INR 3,042,400; Lahore: PKR 6,77,600; Abidjan: 43,200 EUR, all commensurate with relevant skills and experience
Location: London, Delhi, Lahore, Abidjan
Application closing date: 5 February 2025
Background
Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
The Better Cotton Growth and Innovation Fund (Better Cotton GIF or the Fund) is a global programme designed to support Better Cotton in achieving its goals and reaching cotton farming communities that need the most support. The focus of the Fund is field-level investment. The Fund invests in sustainable farming practices, training and capacity building, data collection and research to benefit farmers, farm workers and the environment.
About this role
As Grants Manager you will work closely with a portfolio of implementation partners that the Better Cotton GIF funds. You will assess applications for funding, review project reports, manage the Fund’s relationship with these organisations and, together with the Programmes team, play a key role in recommending what funding and support should be committed to them. The ideal candidate will have lived in South Asia or Sub-Saharan Africa or visited them extensively. If you have a particular expertise in gender, climate change, soil health, pest control, or smallholder livelihoods, that would be an enormous advantage.
This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
Responsibilities
Collaborate with Better Cotton GIF team to manage GIF grant-making workflow and calendar, including:
- Coordinating application processes, including managing incoming grant proposals.
- Assessing grant applications to the Better Cotton GIF– analysing the quality and potential impact of proposals and organisational viability; obtaining appropriate advice and references; reaching a judgement or recommendation for submission to the Field Impact and Investment Committee and handling relationships throughout the process until the application is either successful or declined.
- Supporting regular meetings of the Field Impact and Investment Committee which is responsible for approving the investment portfolio.
- Preparing and sending funding agreement letters to grantee partners
- Managing and monitoring grants, through the review of reports and project visits, to ensure their effectiveness and delivery against project design and targets.
- Support programme partners to innovate, introduce new solutions to challenges and deepen the impact of their projects
- Ensure project budgets are developed and spent appropriately and in-line with project plans
- Maintain the GIF grant management database: Ensuring that all grant and grantee information is entered consistently and accurately. Generating reports and dashboards for the programme and finance teams. Regularly proposing ways to better track grants, budgets, and managing the database.
- Collaboratively evaluate, develop, implement new and refresh ways of managing the Fund’s workflows, processes, policies and procedures to improve efficiency and accuracy.
- Capturing and analysing information on the delivery of programmes and reporting on progress to the relevant stakeholders.
- Work closely with the Better Cotton country team Programmes teams to support their relationships with GIF funded partners, through coordination around grant management and programme review processes.
- Support the Monitoring and Evaluation team to ensure that MEL processes and frameworks are effectively used with partners, and learnings integrated into programme implementation. Support the delivery of project baseline and endline evaluations.
- Keep abreast with developments in the cotton/environment sectors to inform the Fund’s future grant programmes.
Each Grant Manager also takes responsibility for one of the smaller sub funds and one or more other areas of work according to interest and/or need, for example, livelihoods or gender, or workers
The role is expected to evolve in line with Better Cotton and GIF priorities.
Profile
The selected candidate will have the following skills, knowledge, and experience:
Skills, Knowledge and Experience
Essential
- Degree in Agronomy, International Development, Anthropology or other relevant subject, or equivalent work experience
- Considerable project/grant management experience gained in the not-for-profit sector
- Experience of rural development, gained through project or grants management of projects in SS Africa or South Asia
- Effective in developing relationships with organisations at all levels – and with the personal credibility, communication and analytical skills to provide advice and support on the challenges they face
- Cross-cultural understanding and perspective and the ability to communicate with, and learn from, a wide range of partners and colleagues
- Resourceful and proactive, with initiative and a problem-solving disposition
- Good understanding of logframes, other project design tools, and project MEL
- Experience reviewing budgets and financial reports
- Proven track record of an organised and methodical approach to work, combining numerical accuracy with attention to detail and an ability to meet deadlines
- Strong IT skills, including word processing, use of spreadsheets, use of databases to process information and electronic communications.
- An ability to work creatively and flexibly in a small team, supporting other colleagues, and with a strong personal commitment to learning and improvement
- Fluency in written and spoken French
- A commitment to the aims of Better Cotton
Desirable
- Expertise in smallholder agriculture
- Experience of providing support to partners on organisational development
- Experience of communicating with donors and reporting on grant use
What we offer
- Competitive salary
- Hybrid working – Two to three days/week in the offices central London, Delhi, Lahore or Abidjan
- The opportunity to work from anywhere in the world for up to one month per year
- Flexible working, with core hours from 10 am to 4 pm local time
- Continuous learning and development
- 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 discretionary days off over Christmas/year end period.
- Enhanced parental benefits
- A warm, positive working environment where everyone is valued
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based in the London, Lahore, Delhi, or Abidjan offices. Better Cotton offers flexible working, with core hours being 10 am – 4 pm and the option to work from home one day per week.
The position will require some travel to countries funded by the GIF (approx 20 days/year). These currently comprise: India, China, Pakistan, Turkey, Mozambique and Mali (possibly Côte D’Ivoire).
Applications
Interested applicants with the required attributes are asked to send a detailed CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 05.02.2025 via this link.
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.
About Better Cotton
Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
The client requests no contact from agencies or media sales.
The Service Manager will oversee the delivery of tailored support services for those experiencing homelessness in County Durham.
You will ensure effective management of community homes and dispersed properties, supports companions’ welfare and development, which maintains compliance with safeguarding, contractual, and Health & Safety standards.
The role includes leading a dedicated staff team, developing person-centred pathways, and supporting community reintegration, making a significant impact within a growing, values-driven charity. The post holder will work closely with the implementation and project team at Emmaus North East and colleagues at Durham County Council and other partners to ensure those experiencing homelessness receive the highest quality support.
Important Information
How to Apply: You can visit our website to download an application pack, application form and equal opportunities form. If you have any difficulties accessing these documents please get in touch with us.
Closing Date: 27/01/2025, 12pm | Hours: 18.5 Hours Per Week | Salary: £17,500 (FTE £35,000| Period: 3 Years*
Please note: full-time hours may be available for this role.
Got a question?
If you’d like an informal chat about this role, please email the SHAP Team with the subject heading ‘Recruitment – Service Manager.
About the Single Homeless Accommodation Programme (SHAP)
Emmaus North East is proud to deliver the SHAP service, on behalf of Durham County Council (DCC). This innovative service responds to the pressing need for a holistic support model that provides a pathway of provision for individuals experiencing homelessness.
SHAP is designed to offer flexible, person-centred support alongside appropriate accommodation. Its ultimate goal is to guide individuals towards independent living. The service addresses gaps in existing provision, ensuring that those who might otherwise be left without suitable support can access the tailored assistance they need.
About Emmaus North East
Emmaus North East is a regional homelessness charity with a difference – offering more than just a bed for the night to individuals who have experienced homelessness and social exclusion.
As part of a network of Emmaus communities across the UK, Emmaus North East provides a stable home for as long as needed, meaningful work experience within our social enterprises, access to funded training, and a real opportunity for the people we support to rebuild their lives and regain independence.
In the North East, our Companions contribute to the community by working in our social enterprises. These include house clearances, stock collection, merchandising in our charity shops, running our community launderette, and creating bespoke items from recycled wood in our workshop.
At Emmaus North East, we believe in empowering our Companions by fostering autonomy and providing a transformative path to recovery. We welcome people from all walks of life, understanding that homelessness has many causes.
With our new programme in County Durham, we are proud to extend our mission of creating lasting change and supporting individuals across the North East.
*We anticipate posts starting during February/March 2025 however start dates may change as a result of delays within pre-employment checks and changes to the project timeline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grants & Services Officer will be the main point of contact for all individuals approaching the charity for support. They will ensure applications are processed efficiently within the grant making guidelines of the Chemical Engineers Benevolent Fund, and make sure all requests for support are handled in a professional and empathetic way.
Occasional UK travel might be required, including very occasional evening work. International travel may also be required but is unlikely. The Manager will formally be employed by and work closely with colleagues within the Institution of Chemical Engineers (IChemE), though the Ben Fund and IChemE are separate charitable bodies. Initially, the Grants and Services Officer will report to the Benevolent Fund Manager.
Key Responsibilities and Accountabilities
- Serve as a friendly and helpful first point of contact via webform, email, or phone to welcome individuals seeking support to ensure they feel comfortable and informed about the charity's services.
- Engage with potential applicants through telephone or video calls and by asking relevant questions to understand their circumstances to assess their eligibility for support.
- Provide clear guidance on the charity's grant criteria, services, and application process to help applicants navigate the system and to ensure their requests align with the charity’s grant-making guidelines.
- Respond promptly and accurately to applicant queries to address their concerns to maintain confidence and clarity throughout the application process.
- Prioritise urgent cases and identify safeguarding concerns early to ensure timely intervention in order to protect vulnerable individuals while adhering to the charity’s safeguarding policy and procedure.
- Review applications for completeness to identify missing information or documentation to facilitate efficient processing of grants.
- Assess beneficiaries' entitlement to state benefits or equivalent local support schemes and provide advice or signposting to relevant resources to maximise their income.
- Provide tailored advice on financial wellbeing, budgeting, and income maximisation to empower beneficiaries with actionable steps to help them achieve financial independence and sustainability.
- Prepare impartial and well-documented reports on each case, including recommendations, in order to align decisions with the charity's grant-making guidelines.
- Present cases verbally to the Benevolent Fund Manager and Board of Trustees to offer insights, providing context and answer questions to support informed decision-making.
- Maintain accurate records of beneficiary interactions and case outcomes in the Beacon CRM system to ensure colleagues can clearly understand the case history and actions taken.
- Notify beneficiaries of decisions and any grant conditions promptly and professionally to keep them informed about their support, and to manage expectations.
- Manage an ongoing caseload by diarising and maintaining regular contact with beneficiaries to ensure the charity’s support remains appropriate to their evolving needs.
- Refer beneficiaries to service partners such as counselling, career coaching, or other support services to provide holistic and tailored support.
- Collaborate with colleagues on reviewing, improving, and promoting the Benevolent Fund's services to better meet the needs of our community.
- Ensure compliance with data protection regulations and the charity’s GDPR policy to maintain the security of sensitive information.
- Maintain up-to-date professional knowledge of state benefits, financial wellbeing, and related topics to ensure accurate and relevant support.
The client requests no contact from agencies or media sales.
We are looking for an experienced individual who will:
- Contribute to the development of an overarching fundraising plan.
- Review and develop current fundraising channels and plan, support and deliver imaginative fundraising activities.
- Coordinate and write applications to grant makers to maximise the grant potential of the archdiocese.
- Develop and manage reporting processes and updates.
- Comply with all relevant legislation and regulation.
- Develop working relationships across other diocese, maximise project opportunities and share best practice.
It is an exciting new role for the organisation and the successful candidate will make a big impact on shaping the future of the archdiocese. The ideal candidate will have experience of developing and delivering successful fundraising plans; bid writing and knowledge of appeals, legacies and Gift Aid. They will enjoy working on a variety of tasks; interacting with a wide audience including stakeholders and will thrive on implementing their own ideas to make a difference.
How to Apply
Visit the careers page on our website to apply online. Serch 'Liverpool Archdiocese'
The closing date for applications is Thursday 23 January at midday.
The interview dates will be Wednesday 5 February or Thursday 6 February.
Work with us as we support local church communities and the spreading of the Gospel across the Archdiocese of Liverpool.
The client requests no contact from agencies or media sales.
The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation.
WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions.
About the role
This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions. This role will work closely together with our Peer Engagement team and Outreach Caseworker.
WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.
NB A Basic Disclosure Check is required for this role.
Main tasks and responsibilities
Peer engagement and outreach
· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.
· To conduct social engagement and outreach activities in person and remotely.
· To contribute to the development of WSC’s programme of activities to build worker solidarity.
· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.
· Liaising with community and civil society organisations to build strong community networks.
· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.
Casework
· To provide high-quality casework support around housing, debt and employment rights;
· To monitor and respond to email, phone and message enquiries from workers.
· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.
· To support workers to navigate support and advice from external agencies;
· To record worker information using Advice Pro case management software.
Participation
· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.
· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.
· Engage with workers via social media and other online tools, through clear communications outputs.
General
· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.
Person Specification
1) KNOWLEDGE AND TECHNICAL SKILLS
- Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
- Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.
2) QUALIFICATIONS
- Degree level in public policy, law, or human rights or equivalent experience.
- A valid UK Driving license
3) EXPERIENCE REQUIRED
- Experience in labour organising or worker support - 2 years
- Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
- Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
- Fluency in English (verbal and written)
- Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
- Experience of work in a precarious sector (eg social care, agriculture, hospitality)
- Experience of work in social care
- Experience of handling a caseload and providing impartial, confidential advice - 1 year
- Experience of facilitating public outreach sessions/events - 1 year
- Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
- Experience of building and developing relationships with community and civil society organisations - 1 year
4. PERSONAL QUALITIES
- Enthusiastic and committed to advancing workers’ rights.
- Empathy with workers in high-risk labour sectors and the work of WSC.
- Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
- Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
- Ability to work flexible hours as required, to travel and spend occasional nights away from home.
- Sound understanding of equal opportunities, data protection and confidentiality.
The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.
Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!
Are you keen to foster connection, build communities, and create opportunities to make a positive impact? At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a proactive, approachable and enthusiastic Community Fundraising Officer to help us engage supporters and fundraise for our life-changing services.
Role Details
- Location: Home-based (within 1.5 hours of London) or London office-based (includes £300/month London weighting).
- Contract: Permanent.
- Salary: £25,248 - £28,212 per year (full time), pro-rata if part time.
- Hours: 28 hours (part time) to 35 hours (full time) per week.
- Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
- Closing Date: Rolling deadline – applications are reviewed as received.
- Interview Format: Two stages via Zoom, the second including a short task.
About Ovacome
Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.
About the Role
As Community Fundraising Officer, you’ll play an integral role in growing our supporter base and enhancing community engagement. You will support individuals and groups to organize their own fundraising activities, attend events, and collaborate on campaigns that raise awareness and vital funds for our services. Key responsibilities include:
- Delivering excellent supporter care to build and maintain strong relationships.
- Assisting with the planning and execution of fundraising events, from online raffles to annual galas.
- Attending community events to represent Ovacome and support and onboard fundraisers.
- Managing Ovacome’s online shop by fulfilling orders and maintaining stock levels.
- Creating engaging content for our social media, website, magazine, and newsletter.
- Managing and maintaining accurate records of donations and supporter activities using our database.
- Working closely with our communications team to promote campaigns and events.
This is a varied and rewarding role, ideal for someone with a flair for organization, an enthusiasm for community-building, and the ability to juggle multiple responsibilities.
About You
We’re looking for an enthusiastic and empathetic individual who thrives on building relationships and is eager to contribute to our important work. You will bring:
- At least six months of experience in customer service, supporter care, or a related role (voluntary or paid).
- Strong interpersonal and communication skills, with an understanding and approachable personality.
- Excellent attention to detail and the ability to manage multiple tasks.
- Confidence using Microsoft Office and IT systems.
- A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
- Willingness to work occasional evenings or weekends and travel for events.
Experience in fundraising, of social media, or event planning is desirable, but training and support will be provided.
Why Join Ovacome?
At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.
The client requests no contact from agencies or media sales.
Clock Tower Sanctuary are recruiting for their next Fundraising Officer (Trusts and Foundations) to join the brilliant fundraising team. It's an exciting time to start as we are refreshing the organisational strategy and looking for new funders, you will have the opportunity to shape the trusts and foundations income stream
Job Title: Fundraising Officer (Trusts and Foundations)
Location: Hybrid working with 4 days in the office in Brighton
Contract: Permanent and full time
Salary: £ 26,936-28,617.68 per anum (pending pay award for 2025)
Our Vision - A city where all young people have somewhere they call home.
Our Mission - We provide young people who are homeless in Brighton and Hove with a safe
and supportive space to shape their future
About the organisation
The Clock Tower Sanctuary is the only drop-in day centre for young homeless people in Brighton
and Hove. We operate a day centre which provides practical and emotional support; confidence building activities; life skills and access to health services, volunteering, training and employment
for young people who are homeless and insecurely housed.
We work with homeless 16-to-25-year olds to help them move from crisis to stability. Our vision is that no young person becomes part of the long-term homeless population. With an increasing demand for our services, we are seeking an experienced Fundraising Officer to join our small Fundraising & Communications team and contribute to our ambitious plans for income generation, building on our strong track record of working with Trusts & Foundations.
About the role
To contribute to The Clock Tower Sanctuary's fundraising strategy by maximising income from regional and national Trusts & Foundations, with support and guidance from the Fundraising & Communications Manager and CEO. To be responsible for the effective management of a prospect pipeline, meeting annual targets and ensuring that bids and evaluation reports are submitted to deadline. The Trusts and Foundations income will support young people who are homeless in Brighton and Hove with a safe and supportive space to shape their future. Working towards a city where all young people have somewhere they can call home
Responsibilities:
Develop and secure funding from new and known Trusts and Foundations
- Undertake prospect research, ensuring all new and known funders are captured in the pipeline
- Prepare and submit agreed number of bids on quarterly basis to meet targets, tracking conversion rates and ensuring timely feedback to Fundraising & Communications Manager
- Develop funding bids to meet operational priorities, as expressed in The Clock Tower Sanctuary's Strategic Plan
- Continue to develop in-house knowledge bank on key issues relating to youth homelessness, ensuring relevant sector reports, statistics, facts and case studies are captured and updated.
Deliver excellent supporter experience for funders
- Build good working relationships with contacts at Trusts & Foundations and key stakeholders
- Ensure reports and communications are delivered to deadline to keep funders up to date with progress against grants and any other relevant operational developments
- Ensure all internal records and Donorfy are updated on a regular basis.
Monitoring and evaluation
- Work closely with colleagues to ensure evaluation reports are submitted in a timely manner, capturing data from in-house CRM systems and qualitative case studies
- Contribute to all monitoring and evaluation, ensuring compliance with GDPR and other data protection requirements and best practice.
About You
Essential Skills
- At least two years' experience of developing funding bids for a charity
- Demonstrable track record in securing grants/donations in excess of £5k
- Experience of undertaking prospect research and pipeline management
- Strong writing skills and ability to synthesise information with good attention to detail
- Excellent interpersonal skills with ability to forge internal and external relationships
- Capable of working independently, managing multiple projects to meet deadlines
- Knowledge of Word, Excel and CRM system e.g. Donorfy, Raisers Edge, Beacon.
Desirable
- Understanding of key issues faced by young people using The Clock Tower Sanctuary's services
- Experience of working as part of a small team in a charity
- Knowledge of fundraising best practice and industry standards
Application Process
If you are interested in finding out more information about this role, visit where you can download a full job pack and equalities monitoring form.
To apply for the role, you will need to send us:
- An updated CV (with names of two references)
- A supporting statement which should include the following:
- Why you are interested in the role
- How your values align with The Clock Tower Sanctuary
- How your experience, skills, and knowledge meet the essential and any desirable criteria in the person specification.
Send your CV and Supporting Statement to no later than 9am on Monday 20th January 2025. Please put Fundraising Officer (T&F) in the subject heading of your email.
Interviews are scheduled to take place week of the 3rd of February 2025.
Please send your Equalities Monitoring form to . It will not be seen by anyone involved in the shortlisting or interview process.
We know some great candidates might not meet everything listed in the job description or may have skills we haven't mentioned. If that sounds like you, we'd still love to hear from you- please apply and tell us about yourself.
We want our team to reflect the diversity of the young people we support. We welcome people from all backgrounds and are especially keen to hear from LGBTQ+ people and those from minoritised ethnic communities.
We also value personal or lived experience. If you have faced homelessness, mental health challenges, substance use, abuse, or seeking refuge, we'd like to hear how that experience could help you in this role.
We aim to make our application and interview process as easy as possible. If you need adjustments or information in a different format, let us know. We can also accept applications in other ways, not just written ones.
If you have any questions about the job or the process, please contact Chris Hough, Fundraising & Comms Manager, at 07498 000516 or .
LOCAL ENGAGEMENT OFFICER
WATERLOO FOODBANK, OASIS HUB WATERLOO
FULL TIME, 40 HOURS PER WEEK
FIXED TERM CONTRACT (15 months)
SALARY: £29,296 per annum
We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.
We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.
Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.
Key responsibilities of this role will be:
· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients
· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change
· To develop strategic relationships with key partners of Waterloo Foodbank
· To feed into our wider strategic work including our 3-year participation targets and strategic communications
· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities
· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience facilitating groups and organising engaging group activities
· Experience managing and working with volunteers
· Good project management skills, able to balance a range of priorities.
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.
2. What does a community without the need for foodbanks look like to you?
Completed applications should be returned by 9am Monday 20th January 2025
Interviews will take place in Waterloo on Wednesday 29th January 2025
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Comradeship and sense of community are among the key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners. Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We seek to expand our programme beyond Greater London and will start by focusing on the 8 counties of the Southeast region as a pilot scheme which, in due course, we intend to duplicate in other regions.
The Regional Veterans Outreach Officer is vital to bring our expansion plans to fruition. They will be expected to help plan, develop and deliver the regional programme with the aim of reducing social isolation and loneliness in older veterans by leveraging the unique experience of our Chelsea Pensioners and our delivery partners.
In support of the Head of Veterans Outreach they will be required to assist in the planning and delivery of activities and events designed to attract an older cohort of veterans. This will include establishing and maintaining relationships with local delivery partners (DPs), helping in the recruitment and oversight of a network of volunteers in the 8 x counties and with these DPs and volunteers identify and locate veterans who might benefit from our programme.
The ideal candidate will be selfless, service orientated, full of enthusiasm and initiative, and equipped with the people skills that will make you a natural networker and a hit with our older veteran community. Experience of the Armed Forces community and/or working with older people will be highly advantageous and you will be expected to be familiar with the region in which you will be working. Experience of managing volunteers is also desirable. You will thrive on a high degree of autonomy and making a positive impact on the veterans we support.
The post holder will be expected to travel extensively around the South East region, including overnight stays. A clean, full driving licence is essential. The successful candidate will require Disclosure Barring Service (DBS) clearance.
If you think you have the requisite skills and experience then we are keen to hear from you.
This is a full time role working an average of 41 hours per week. The salary range for this post is £33,000 - £38,000.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.
As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills. You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.
Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.
About Somerset Community Foundation
We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.
We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come. We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.
Our Values
We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.
We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.
We act with integrity: We’re transparent about how and why we do things and always do the best we can.
We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.
We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.
Key Relationships
· The Operations Director will report to the Chief Executive.
· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.
· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.
· The Finance Manager is also part of your team.
· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.
Key Areas of Responsibility
Finance
- Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
- Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.
- Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.
- Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
- Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
- Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
- Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
- Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.
Governance
- Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
- Oversee production, review, and implementation of SCF policies and procedures
- Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
- Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
- Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
- Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.
Operations, Performance & Quality
- Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
- Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
- Responsible for ensuring professional development is prioritised across the organisation
- Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
- Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
- Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
- Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
- Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.
Person Specification - Skills, Knowledge and Experience
Required
· At least 2 years’ experience in a relevant senior management role
· Experience of contributing to senior decision making within an organisation
· Experience of setting and delivering strategies and operational workplans
· Knowledge of setting and managing organisational budgets
· Experience of using CRM systems (preferably Salesforce)
· Experience of leading systems change initiatives
· Excellent emotional intelligence
· Experience of team management and development, including line managing staff
·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection
· Strong written and verbal communications skills
· Strong digital skills and comfortable working with new systems
· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.
Desirable
· Experience of Finance Systems (Sage, Xero, etc)
· Experience of procuring services and monitoring contracts to ensure best value for money
· Experience of working within a membership network
More about working for us
Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work.
Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.
Pension: We’ll match your pension contributions up to 5% to help you save for your future.
Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.
Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.
Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention. Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed.
This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.
This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.
The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.
Key Responsibilities:
- To make contact with members of the Irish and Traveller communities across Manchester.
- To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
- Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
- To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
- Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
- Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
- To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
- To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
- To maintain accurate and up to date records of all areas of work.
- To closely monitor progress of work and report this to your line manager.
- To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
- Attend appropriate networking and training opportunities for personal and professional development.
- To attend and participate in team meetings.
- To participate and engage in supervision and appraisal provided by your line manager.
- To attend conferences and seminars locally, regionally and nationally as directed by line manager.
- To promote the work of ICCM as requested by your line manager.
- To work as an accountable member of the staff team, working within the Charity's policies and procedures
- It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
- To ensure you fully embrace ICCM’s values in all your work:
The client requests no contact from agencies or media sales.
Do you have proven experience of leading qualitative and quantitative research projects, ideally relating to housing or social justice? Do you want an exciting, varied role that includes lived experience co-production, survey design, statistical analysis and more? Then join Shelter as Senior Research Officer and you could soon be doing research that spearheads our fight for home.
About the role
The main objectives of the role are:
- To plan, manage and carry out quantitative and qualitative research to support Shelter’s policy, campaigns and public affairs work, and provide research and data to support fundraising.
- To support colleagues across the organisation in identifying opportunities and developing projects which meet our research needs
- To provide effective line management
About you
We’re looking for an experienced researcher to provide project oversight and line management within our Research Team. You will be expected to have experience in researching social policy and a good understanding of the appropriate qualitative and quantitative research methods. It would be desirable – but not required – to have a strong awareness of the housing and homelessness research area.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Research Team produces innovative research to understand the nature and causes of housing and homelessness problems. Our work helps Shelter develop great policy and high impact campaigns, as well as supporting the charity’s fundraising and service development activities.
We carry out primary and secondary research, both in-house and commissioned, with Shelter clients and the even greater number of people in housing need, many of which often don’t seek help. The team is externally recognised as the go-to organisation for credible, robust and insightful evidence and analysis on housing issues. And, as part of Shelter’s belief in the power of communities to effect change, we work closely with our campaigning hubs across England to support grassroots and lived experience-led research.
Any applications submitted without a cover letter will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
● To support the delivery of Youth Action Alliance
● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
● To maintain a diary and manage all incoming calls and all correspondence
● To develop good working relationships across all YAA teams and external partners
● To attend and support meetings including minuting (including evening, weekend and events as/when required)
● To collate and maintain all documentation relating to the business
● To act as a point of contact to all Board of trustees, staff, participants and stakeholders
● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
● Maintaining risk assessment and action logs
● To ensure the main office is kept clean, tidy and presentable
● To maintain the Memberships master sheet and contracts
● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
● To manage referrals in and out of YAA
● To closely work with and support the CEO to support in their work duties
● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date
● To process all organisational income and expenditure and maintain and update all financial documentation accurately
● To assist and support all staff with the smooth operation of all finance matters
● To provide accounts against budgets for the Board of Trustee meeting
● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with
Person Specification
Essential
● A college equivalent qualification
● Experience in developing and implementing administrative systems
● Able to work independently or as part of a team.
● Good Organisational and administrative skills and experience
● Database experience – experience in managing and administering databases, or a willingness to learn
● Excellent time-keeper and manages own time effectively to keep to deadlines
● Ability to work calmly and efficiently whilst managing complex workloads
● Attention to detail – being able to provide accurate and up-to-date information is critical.
● A positive, solution-focussed approach and a can-do attitude towards work
● Excellent IT skills – including MS Office and particularly Excel
● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.
● Acts on own intiative and works effectively under own direction
● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity
Desirable
● Trained in accounting and finance software
● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation
● Qualified or part-qualified in a recognised accounting qualification
● Experience working in a youth organisation
● Knowledge of the charity sector
● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy.
Job Types: Part-time, Fixed term contract
Contract length: 18 months
Pay: £25,459.20 per year
Expected hours: 28.8 per week
Schedule:
- 4 working days
- Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
The client requests no contact from agencies or media sales.