Project coordinator jobs in london

Part-time post: pro-rata 2.5 days per week, parental leave cover until December 2025 with possible scope for extension

Spectra CIC delivers peer to peer counselling services across London. The post holder will coordinate Spectra’s LGBTQ+ Youth Counselling Service. This will include the delivery of counselling sessions, client allocations, service development and waiting list management. In addition to liaison with members of the counselling team.

You will have good understanding of the health and well-being needs of young LGBTQ+ people, and an understanding of access barriers in underserved groups within communities.

You will have a good working knowledge of Office programmes including Excel, Word and PowerPoint.

To better serve marginalised communities we currently particularly welcome applications from trans people, people of colour and/or those with key language skills.

The role offers a combination of working online and at Spectra’s office based in South London.

Please complete and return the application form, including the personal statement and diversity monitoring form from our website – we do not accept CVs or incomplete applications.

We are looking for an enthusiastic and proactive Community Hub Co-ordinator to lead the development and day-to-day running of our exciting new Community Hub, made possible thanks to five years of National Lottery funding. This is an incredible opportunity to be part of a member-led organisation that supports people with a learning disability and autistic people to thrive.

You’ll shape a vibrant, inclusive and accessible community space at the heart of Bexley—one that offers a range of activities, support, and services. The exact shape of the Hub is still to come—because we’re co-creating it with our community. From creative workshops and peer-led support, to potential social enterprises like a community café—your ideas, energy and leadership will help make it happen.

You’ll lead a team that includes staff with learning disabilities or autism, and you’ll work closely with our partners and other charities to open up new opportunities for local people.

This role is ideal for someone who is dynamic, compassionate, and organised—with experience of coordinating projects, working with people with learning disabilities and/or autistic people, and a strong belief in inclusive community-led change.

About Us

Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.

We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.

We’ve just secured five years of National Lottery funding to create a brand-new Community Hub in Bexley. This will be a truly shared space—designed with and for our members—where people with a learning disability, autistic people, and the wider community can come together, connect, and grow.

About the role

 As Community Hub Co-ordinator, you’ll lead the launch and development of this exciting new space. You’ll manage the day-to-day running of the Hub, support and line-manage a small team (including staff with lived experience of learning disability or autism), and co-design a wide variety of services, events, and partnerships with our members and community.

You’ll also work with other local organisations and charities to expand the support on offer—exploring exciting ideas like social enterprises, creative groups, advice drop-ins or a community café. This is a hands-on role. Some days you’ll be welcoming people and helping with a session, other days you’ll be planning future activities, liaising with partners, or exploring funding ideas. No two days will be the same.

We’re a growing organisation with big ambitions—so this is a great time to join and shape something truly special.

About You

 You’re proactive, passionate, and organised. You love bringing people together, creating welcoming spaces, and making things happen.

You’ll have experience of managing community-facing services, working with diverse groups (ideally including people with learning disabilities or autistic people), and leading a team.

You’re happy rolling up your sleeves to get things done—and you’re confident developing new ideas, building partnerships, and planning activities.  Being a car driver is a plus (but not essential), and some evening or weekend working may be required. We’re happy to talk about flexible working, part-time options and job shares.

What we offer

 We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working.  We also offer 22 days holiday plus all English bank holidays, as well as a variety of other leave such as volunteering days and enhanced carers leave.

Person Specification

Our work is underpinned by our values and you will be expected to demonstrate these in your daily work:

Nurturing:  You work in a person-centred way supporting every individual to reach their full potential.  You empower people to take risks and develop their skills

Approachable:  You can communicate with a range of people with differing abilities and maintain a welcoming and friendly atmosphere for the people you support and their families.

Inclusive:  You involve people you support in all aspects of services.  You are able to communicate effectively with people with a learning disability and adapt your approach where need.

Passionate:  You are dedicated to improving the lives of the people that we support.  You will professionally challenge where necessary whilst maintain effective working relationships.

Respectful:  You treat everybody with compassion, dignity and respect ensuring privacy and confidentiality for the people we support.

You will also be able to demonstrate or tell us about the following areas in your application and at interview:

Skills, Abilities and Knowledge

Essential

· Excellent organisational and time management skills, with the ability to plan and prioritise a varied workload.

· Strong interpersonal and communication skills, able to work effectively with a wide range of people including people with learning disabilities and autistic people.

· Ability to coordinate multiple projects or activities, ensuring smooth delivery and follow-up.

· Ability to work both independently and as part of a team, using initiative and sound judgment.

· Confident IT user, including Microsoft 365 (e.g. Outlook, Word, Excel), Canva, and database/CRM systems.

· Understanding of safeguarding responsibilities and how to implement them in a community setting.

· Good working knowledge of inclusion, accessibility and equality in service delivery.

 Desirable

· Understanding of the voluntary and community sector and the opportunities and challenges it faces 

· Understanding of the support needs of people with a learning disability and/or autistic people.

Experience

 Essential

· Proven experience of running or coordinating community-based services, hubs, or similar projects.

· Experience of working directly with people with a learning disability and/or autistic people (in either a paid or voluntary capacity).

· Experience of line managing or supervising staff and/or volunteers, including giving feedback and supporting development.

· Experience of organising and delivering events, activities or workshops.

· Experience of maintaining records and reporting on impact or outcomes.

Desirable

· Experience of working in partnership with other organisations or agencies.

· Experience supporting or delivering social enterprise or community business activity.

 

Values and Personal Qualities

 Essential

· A strong commitment to the rights, inclusion and empowerment of people with learning disabilities and autistic people.

· A values-led approach aligned with Bexley Mencap’s ethos: Nurturing, Approachable, Inclusive, Passionate, and Respectful.

· Calm and approachable under pressure, able to adapt to unexpected challenges and find practical solutions.

· Willingness to “muck in” and take a hands-on approach to running the Hub—including setting up rooms, greeting visitors or supporting a group activity.

· Creative, enthusiastic and pro-active—always looking for ways to improve what we offer and how we work.

· Commitment to learning, personal development and continuous improvement.

· Willing to work occasional evenings or weekends and travel locally when required.

Desirable

· Lived experience of disability or of supporting someone with a disability.

· Holds a full driving licence and access to a vehicle (or equivalent ability to travel within the borough).

Data Protection and Compliance Co-ordinator


About us
 
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
 
The role
 
Are you passionate about compliance and data protection?  If so, we have an exciting opportunity for a Data Protection and Compliance Coordinator within our Quality & Patient Safety team.
 
In this role you will work closely with the Head of Data Protection and Compliance providing essential support in ensuring the charity adheres to legal requirements and internal policies.
 
About you

You will have experience of working in regulated environments and practical experience of GDPR. The role will involve providing support in a variety of data protection and compliance topics and will generally assist in ensuring our charity remains compliant with all relevant regulations.
 
If you are looking to further expand or develop your career, you must meet the following as part of the minimum selection criteria:

• Proven experience of working in a regulated environment
• Ability to demonstrate practical experience of applying data protection measures
• Good understanding of compliance topics and their practical application in the workplace
• Proven experience of handling confidential and sensitive information
• Strong organisational skills with attention to detail
• Good working knowledge of Microsoft Office products

 
If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday (Rising to 30 days after five years’ service)
• Hybrid Working with a minimum attendance in HQ of 2 days per week (subject to business needs)
• Holiday Trading 
• Free annual Flu Vaccination
• Option to purchase a Blue Light Card
• Employee Assistance Programme
• Company Pension Scheme
• Health Cash Plan

Successful appointment to this post will be subject to a DBS check

Vacancy Closing Date: 29th April 2025

TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.

Location: Stokenchurch
Contract type: Permanent
Hours: 37.5 hours per week
Salary: £25,642 - £29,213

You may also have experience in the following: GDPR, Data protection administrator, Data protection coordinator, Compliance Officer, Financial Services, Legislation,  Regulation, Policy Officer, Compliance, Compliance Coordinator, Compliance Advisor, Quality Advisor, Quality Assurance, Quality Assurance Coordinator, QA Coordinator, Health and Safety Officer, Administrator, Administration, etc.

REF-220 729

Shoreditch Trust is recruiting  for a Community Builder, to build relationships with residents, community leaders and organisations in the City of London in order to:

• Facilitate engagement into We Connect and wider programmes
• Build community leadership opportunities
• Reduce social isolation and loneliness
• Improve wellbeing
• Working effectively with clients from Bangladeshi and Spanish-speaking South American communities.

Fluency in Bengali (particularly the Sylheti dialect) and/or Spanish is essential for this role, as you will be required to communicate effectively with clients from Bangladeshi and Spanish-speaking South American communities.

To continue being fully representative of our Neighbourhoods, we are particularly keen to hear from people from diverse communities, from bilingual candidates and from people with strong links to East London generally.

Why Join Us?

• Be part of a team that values equality, connection, compassion and independence
• Contribute to meaningful change in the community
• Enjoy extensive training opportunities and staff support programs

Do you want to use your skills to support a global mission and inspire generosity? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Events Co-ordinator to join our Partnerships team and play a key role in planning and executing a variety of fundraising events. From large-scale conferences to intimate partner gatherings and festivals, you will be instrumental in creating memorable experiences that foster support for GOD TV's mission.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As an Events Co-ordinator, you will have the opportunity to contribute directly to the growth and sustainability of GOD TV through engaging and successful fundraising events.  

About the Role

As an Events Co-ordinator, you will be responsible for the entire event lifecycle, from initial planning to post-event evaluation. Your key responsibilities will include:

• Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.  
• Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.  
• Developing and implementing strategies to maximise event attendance and fundraising revenue.
• Ensuring all fundraising aligns with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the word of God, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week
• Salary: £32,000
• Location: Home-based (UK) with regular travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR. 

Sutton Community Works (SCW) is a Christian charity in South London. Sutton Foodbank is one of our faith in action projects and we are looking for a dedicated manager to oversee the smooth delivery of this amazing project supported by almost 100 volunteers!

Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

Sutton Foodbank has been helping people in food crisis since 2009, and supported nearly 4000 adults and children in 2024. We are open 5 times per week across 4 different venues and people are referred to by referral partners across the borough. Details of our sessions can be found on Sutton Foobank website.

Sessions are run by our dedicated volunteers who come from local churches; and our dependable warehouse, restocking and transport volunteers always ensure food gets safely to where it is needed.

People visiting the foodbank come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we commision Citizens Advice to come to the foodbank sessions to help people maximise their income and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer, and actively offer prayer to our clients too. The genuine care and compassion from our volunteers helps to build trusting relationships so we can more effectively listen, pray and signpost people to other support. 

As our Foodbank Manager, you can use your leadership experience, excellent communication and organisational skills and Christian faith in a way that makes a real difference in people's lives.

Could you come and lead this amazing project?!

Salary: £32,000 per annum (plus 5% pension commencing from successful completion of probation period).

Hours: 37.5 hours per week

Working Pattern: Monday – Friday, 9am – 5:30pm. Occasional weekend or evening working required, depending on the needs of the Foodbank and of SCW.

Annual Leave: 28 days per annum, including bank holidays

Location: Work is expected to take place in a mixture of locations within London Borough of Sutton, including the office (Highfield Hall, 320 Carshalton Road, SM5 3QB), Foodbank venues and Big Yellow Storage (Kimpton Park Way, Sutton, SM3 9QS). There is also likely to be some travel across the borough. Other time may be worked from home, pending agreement with the Operations Manager.

Occupational Requirement: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayers, and providing pastoral care and faith-based leadership to Christian staff and volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

Role purpose is to:

• Manage smooth and safe day-to-day delivery of Sutton Foodbank, supporting volunteers and clients and ensuring food stock is sufficient and managed safely (65%)
• Maintain and increase capacity of the service coordinating food drive activity, maintaining excellent relationships with food donors, volunteers and other external organisations, and assisting with onboarding new volunteers (25%)
• Contribute to the ongoing development of Sutton Foodbank, by delivering operational activity which aims to decrease people’s need to return to the Foodbank (10%)
• Keep Christ central to activities in the Foodbank (always)

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works (see our accompanying ‘Who We Are’ document)
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and will enjoy a busy role based in the community
• Has experience supporting vulnerable people or people with complex social backgrounds
• Has experience leading a team
• Has experience working with or supervising volunteers
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Has some understanding of safeguarding, health and safety and confidentiality (training can be provided)
• Is a driver with their own vehicle, as this role involves travel across the borough and covering the collection/transport of food.

Please note aforementioned occupational requirement.

Closing date: Sunday 27th April

For fuller job description and tasks involved, please download the document 'Sutton Foodbank Manager - April 2025'

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Please note that we are unable to sponsor visas for this position.

We’re looking for someone who can inspire and collaborate, building strong, positive relationship. As one of our regionally dispersed Community Fundraiser’s, you’ll be joining a busy team, where you will manage relationships with our key supporters with the primary purpose of generating income across a geographical area, through community fundraising activities. 

The successful candidate will be responsible for delivering income targets across the region by building strong relationships with individuals, local companies, community groups and volunteers, in line with our community fundraising strategy. You will also be responsible for the management and support of local third-party events in your region and in providing excellent stewardship to those supporters.

The Systems Manager oversees, develops and maintains our internal central systems, in particular the CRM system, Podio. They act as a champion of good use of systems and processes and their value in helping us become more effective as a charity.

They will support our senior leadership team in identifying and mitigating risk where it relates to systems. They will be a source of advice to team members in relation to our systems. They may assist from time to time in the review of relevant Operating Procedures and Policies to ensure they are fit for purpose.

As part of the Central team this role will manage system development projects, conduct relevant staff induction and training, and liaise with the Senior Office & HR Coordinator to ensure effective working relationships with external suppliers for system maintenance.

• The closing date and time for applications is 5:30pm Thursday 1 May 2025
• Interviews will take place at our office in South Kensington or digitally via Zoom.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.

As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.

You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.

You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.

You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.

At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
 

OVERVIEW

Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.

See job description for full details.

About the role

You will be based in the North East and as a key part of our schools team, help to lead, support and advise the regional team of school Pathways Coordinators, embedding the MCR programme in schools in the region.  You’ll need to be highly motivated to ensure that all care-experienced young people and those experiencing disadvantage are supported to find, grow and use their individual talents and that their education, employment choices and life changes outcomes are maximised.

Key responsibilities:

• Provide support, development, training, management and motivation to MCR staff in schools

• Support school integration of the programme and a consistently high quality standard of programme delivery

• Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders

• Provide analysis of programme performance, impact and development

About you

• Experience of developing and effectively managing teams and programmes

• Self-motivated and skilled at motivating others

• Experience of or strong interest in working or volunteering in the third sector

• Experience of working within or in collaboration with secondary schools

• Excellent communication and presentation skills

• Attention to detail and ability to prioritise

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East England.  We are delighted that we are now launching the MCR programme in the North East of England and we are committed to helping the region’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits of working for MCR Pathways include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Deputy Head of Youth Work

The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.

If you have a passion for putting young people first, then we want to hear from you!

Position: Deputy Head of Youth Work (Targeted & Partnerships)

Location: London W12 7TF

Salary: £38,000 - £42,000 per annum

Hours: Full-time, 37.5 hours

Contract: Permanent

Closing Date: Friday 23rd May 2025

About the Role

Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.

You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.

Key responsibilities include:

• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach

• Monitoring, evaluation and reporting of all sessions including restricted-funding projects 

• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation 

• Develop and maintain relationships and partnerships

• Manage one off projects, events and promotional activities 

• Identify suitable restricted-funding projects 

• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance

• Ensure that overall programme participation targets are consistently met

• Oversee budget lines of direct reports

• Work with the Head of Youth Work to prepare rotas 

• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely

• Lead sessions when required (usually this will be to cover annual leave or other staff absence)

• Produce the required reporting for Trustee and Board Sub-Committee meetings

Once you click to apply, you will be able to read the full Job Pack and scope of the role. 

About You

You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.

You will also have experience of:

• Successfully project managing programmes including reporting to funders on outcomes

• Working with young people

• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation

• Working in partnerships with communities and organisations to improve positive outcomes of young people

• Line management

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.

You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As the Head of Access & Participation and Student Recruitment you will be responsible for overseeing all aspects of the outreach and admissions departments, ensuring smooth operations and fostering an effective, positive participation experience for those engaging with our services and a positive and supportive application process for those applying to study with us. This role involves direct line management of the Admissions coordinator and our extensive outreach team as well as collaborating with other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, managing budgets, monitoring performance metrics, whilst also implementing and overseeing collaborative projects and initiatives to achieve our organisational and charitable objectives.

This is a senior role within the organisation and the successful candidate will be a member of the leadership team, demonstrating previous experience in a comparable management role within an academic and / or arts-based setting.

The Head of Access & Participation and Student Recruitment is responsible for managing and enhancing Fourth Monkey’s established accessibility and inclusion initiatives and recruitment goals. Providing quality assurance and strong leadership throughout the process from first engagement to student enrolment, whilst developing and enhancing collaborative partnerships with external stakeholders and partners along the way.

The Head of Access & Participation and Student Recruitment acts as the expert in their field providing a smooth operational and administrative management of the organisations day to day work within this area of specialism.

This role is about driving student success. 

Hybrid working of office and working from home

Ref: GBM-251

Are you an influential, proactive and collaborative individual who wants to be an integral part of a highly successful team securing funding to deliver services that help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future?  Do you have excellent bid or project management skills with outstanding written communication, and want to use these skills to make an impact?

If so, St Giles is looking for a Senior Grants and Bid Manager to play a key part in our successful Statutory Fundraising Team, including line managing the Grants and Bids Manager and Grants and Bids Coordinator and ensuring submitted bids are in line with commissioner requirements and St Giles Trust’s strategic objectives.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will provide effective management to a team to ensure all bids/applications are submitted to commissioner requirements, are high quality and in line with St Giles Trust’s strategic objectives, as well as coaching the team to develop their bid writing and bid management skills.  You will also oversee the project management of funding applications/bids, including bid writing, and to maintain a pipeline of opportunities to plan appropriately for upcoming work and assign team resource.

We will count on you to identify and successfully bring in new funding opportunities that align with organisational strategic objectives, take the lead on information management and record keeping – ensuring systems and processes are updated and used effectively, whilst also updating the Fundraising Management Team with strategic developments in funding opportunities, e.g. emerging funding areas.

What we are looking for

• Proven record of successfully winning £500k+ income opportunities
• Experience of successful project or bid management
• Sound knowledge of SGT’s key funding streams and funding bodies
• Knowledge of producing budgets and understanding of full cost recovery pricing
• Excellent communication and writing skills, with the ability to write compelling bids and funding proposals/applications
• Excellent project and bid management skills
• The ability to assign work across a team and monitor workloads

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 09th May 2025

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
• Carry out annual customer service surveys.
• Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

 General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
• Project Officers
• Discharge and Settle Workers
• Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Close working with Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Employment Details

Location

The post holder will be based between the Homerton and the Royal London Hospitals.

Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based within the Hospitals they oversee.