Project Coordination Jobs

Impact Coordinator

Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum

The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.

This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.

The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.

Key responsibilities

The role includes the following duties however these may change as the post evolves:

• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals

Essential skills, experience and knowledge

• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways

Desirable experience

• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.

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The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience. 

We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers. 

We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.

We are now looking for a Head of Operations and Service Delivery to help us develop and deliver our core support, information and training services in line with our new three-year strategy. Working alongside the CEO, you will contribute to the charity’s strategic vision and plans and help to translate these into operational activity and KPIs.

Managing a staff team of four, you will be responsible for ensuring the expansion and smooth running of our helpline, live chat and other direct contact services, putting in place effective systems to measure the quality and impact of these.

You’ll oversee the volunteers’ strategy and programme and manage and develop our training offer for health professionals and employers, working with the staff team and freelance support to deliver these.

Working alongside the support and communications team, you will also oversee the production and distribution of our highly regarded patient information leaflets, ensuring they are regularly reviewed and updated.

You will also support the CEO in day-to-day operations of the charity: liaising with our IT, telecoms and other suppliers; reviewing and updating, where necessary, HR policies and procedures; looking after day-to-day financial processes; and general risk management.

ASH Co-op is a thriving tenant-managed housing co-op in Cambridge. We have two part-time staff and are looking for a focused, committed, self-motivated and enthusiastic person to take the role on to cover for maternity leave to start from late September. 

This is a varied front-line role involving collecting rent and taking enquiries, including maintenance requests and applications for membership. It also involves monitoring budgets, some basic accounting and general office administration. You must be IT literate with a good working knowledge of excel and will ideally have previous experience of housing work, or a similar office environment.

PURPOSE OF THE JOB
To be responsible, with our other housing co-ordinator/s, for the day-to-day running of ASH Co-op in co-operation with the membership; deal with outside bodies on behalf of the co-op; keep computer records; maintain and develop office and financial systems; and provide administrative support for working groups.

REPORTING TO 
The Employment Co-ordinators, who are elected by the members on to ASH Co-op’s committee.

MAIN DUTIES AND RESPONSIBILITIES
All tasks are to be carried out with the relevant Co-ordinators and Working Groups where appropriate.  As a volunteer led organisation, the Housing Co-ordinators will be expected to liaise with working group co-ordinators from time to time to agree how tasks will split between them.  A key responsibility of the Housing Co-ordinators is to provide continuity where volunteers are unable to do so.

The successful applicant will be able to work Tuesdays and spread remaining hours across other weekdays between 8am-7pm when needed. The core office opening hours are 9.30am- 5pm. This role is being offered on a 13 month fixed contract.

Application date closes 10th July.

Interviews to be held late July 2024. 

Are you looking to get into fundraising? Are you an organised administrator and a proactive people person?An exciting opportunity has arisen at Prospect Hospice for a Fundraising Coordinator to support the community and events team.

Our fundraising team raises vital income to enable us to care for people with life limiting illnesses in our community. We do this through events, activities or other platforms to promote the Hospice out in the community and are passionate about providing an excellent supporter experience.  We are looking for a new team member to join us to help us achieve our goals and support our fundraising activities.

Hours: Monday to Friday 9-5 (with flexibility required on occasion to support events and activities outside regular working hours). Full or Part-time applications considered, minimum of 28 hours per week.

What is the role?

The Fundraising Coordinator will be an integral part of the fundraising team,  providing excellent administrative support for fundraising campaigns, events and in aid of fundraising. You will also be responsible for the administration of accurate supporter records and bookings, responding to enquiries and cultivating relationships with our supporters and volunteers. You will support the team to meet departmental targets and objectives to drive ongoing stewardship and supporter engagement.

Working as part of a small, busy team there will be opportunities for you to get involved with projects and initiatives outside of the day to day administration, helping to expand your knowledge and develop your skill set.

Do you have?

• Great people, communication and customer service skills
• Strong organisational skills and a ‘can do’ attitude
• An excellent eye for detail
• Good digital skills including MSOffice (Excel and Word)
• The ability to be flexible and the ability to juggle and prioritise multiple tasks
• Experience in an administration role in fundraising, events/marketing or a customer services environment
• Ability to understand information presented in databases or donor software systems.

In return, you will be joining a great team working in a supportive and collaborative environment for one of Swindon’s best loved charities.

We offer a great range of benefits, including:

• 27 days holiday FTE plus bank holidays (rising with length of service)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Supportive induction, training and development
• Flexible working

To apply please submit your covering letter and CV via our website.

Interviews will take place on Monday 15th July 2024

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Please note, should we should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early

Are you passionate about supporting older people to develop and maintain their physical wellbeing? We are looking to recruit an Exercise at Home Coordinator, sitting within the Wellbeing & Connections team, to deliver a programme of activities that can support older people with mobility challenges through exercise at home. 

The desired candidate will have a Level Three Fitness Qualification (PT) and will assist clients to gain confidence through movement, including chair-based exercise, and walking support for older frail clients in their home. The role is pivotal in enabling people with chronic conditions to become more active, and for people who have temporarily lost mobility to regain the confidence to walk. To ensure the ongoing effectiveness of this programme offer, the role will include training and supporting volunteers. 

Role functions: 

• Running our Exercise at Home programme – assessing new clients in their homes, prescribing exercise programmes for clients that align with their needs and goals, training volunteers to deliver the programmes, and managing the day-to-day running of the project.
• Delivering walking support sessions - these will be tailored to be accessible by those who have either recovered from a fall or have had surgery and need the confidence to access the community. These sessions will enable people to increase their mobility, whilst also having an opportunity to socialise with others in the local community. Training volunteers to assist clients with walking support will be a key part of the role. 
• Co-ordinating other community-based physical wellbeing activities, including our monthly Flaneur Walks during the warmer months, and any new projects that arise. 
• Networking with relevant local bodies, NHS trusts, GP clinics, and social services to make them aware of the services we provide and to strengthen our presence in the field. 

The ideal candidate will have excellent interpersonal and organisational skills and have at least one year’s experience of working with older people. A Level Three Fitness qualification is compulsory and a qualification in delivering exercise programmes for those with mobility issues would be advantageous.

Are you an enthusiastic people-person with a warm and friendly disposition?  We are looking for a collaborative, self-starter to join our hard-working support and outreach team.  Based in Scotland you will be responsible for maintaining our relationships with the main aplastic anaemia specialist treatment centres in Scotland as well as supporting our Scottish community.

This is a fantastic opportunity to join a high performing team within The Aplastic Anaemia Trust (AAT). Our team is small, but mighty. Our current Support & Outreach (S&O) team is managed by our S&O Programme Manager and comprises two part-time S&O coordinators who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

THE OPPORTUNITY

This opportunity is for a permanent contract, starting immediately, with a six-month probation period. You will work 14 hours a week during core working hours, your working hours can be arranged flexibly to suit you although we will require you to attend staff meetings which take place on Thursday mornings. 

THE SUCCESSFUL CANDIDATE

The successful candidate will be warm and engaging, with experience of supporting people with rare disease and adept at developing and managing relationships, with a passion for ensuring that our community receive the support they need, when they need it most.

We know the skills we need for this role, and we are open minded about where you might have acquired or demonstrated these. Let us know in your supporting statement why you believe you would excel. For example, you may be someone already experienced in outreach provision and looking for a flexible, part-time role, or you may be someone who is working in healthcare services but who is looking for a different way to have a tangible positive impact.

THE APLASTIC ANAEMIA TRUST

The Aplastic Anaemia Trust is the only UK charity providing information, advice and support to people affected by rare disease Aplastic Anaemia. Our vision is that everyone affected by Aplastic Anaemia in the UK should feel empowered and have access to the best possible treatment, care and support so they can lead full and healthy lives. We support our community through one of life’s toughest challenges – diagnosis with a rare bone marrow failure. We currently support around 2,400 people and have around 30 volunteers.

HOW TO APPLY:

To apply for this role please submit your CV and a cover letter of no more than 750 words explaining, with clear examples, how your skills and experience match the job description and person specification. 

Applicants who do not submit a relevant supporting statement or do not live in Scotland will not be shortlisted. 

We will be conducting interviews on a rolling basis and an appointment will be made when the right candidate is found so don't delay. 

The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate. 

1) Office and Building

• Support Maintain and, where necessary improve, office systems.
• Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
• Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
• Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
• Proactively ensure physical and digital notice boards are kept up-to-date.
• Proactively ensure digital team calendars are kept up-to-date.
• Support the team in utilising the GSuite and printing facilities.
• Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
• Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
• Prepare rooms for team meetings and events, as required.

2) Human Resources Support

• Utilising our HR database, maintain accurate, organised and confidential HR records.
• Liaising with Line Managers, administer the annual leave and sickness process.
• Liaising with the Designated Safeguarding Lead, administer the DBS process.
• Support the Head of Operations by administering the recruitment and induction processes.
• Support the Head of Operations by administering the team performance processes, including probations and appraisals.
• Coordinate and book staff training, ensuring all regulatory requirements are met.
• Coordinate a range of inclusive team social events.

3) General Administrative

• Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
• Support the Head of Operations with basic data entry on grant applications.
• Support the Head of Operations in collating data for grants applications and any necessary reports.
• Support the wider team with occasional administrative tasks, as required.
• Provide occasional administrative support to the Board of Trustees and SLT, as required.

Don't miss this great opportunity to join the dynamic and friendly team at Big Change. As Operations Executive you will support the Head of Operations to ensure seamless governance, meticulous finance management, and impactful project coordination. If you are super organised, love co-ordination, communication, and you have a keen eye for detail, this could be the job for you.

In this pivotal role, you will:

• Oversee key operational responsibilities and facilitate effective communication both internally and with our external partners.
• Play a crucial role in making sure the team operations run smoothly and efficiently.
• Handle finance and data with meticulous attention to detail, manage schedules, procure equipment, and ensure compliance with governance and legal standards.

This position offers a fantastic learning and development opportunity, ensuring you gain hands-on experience by being involved in key initiatives across the team. You will enjoy the chance to increase your skills and knowledge in a supportive and collaborative environment, working across exciting projects, and making a meaningful impact on Big Change success.

Accountabilities

Administrative and Event Support:

• Coordinate team purchases to ensure necessary resources are available.

• Manage receipt and bank card transactions to maintain financial accuracy.

• Team scheduling, including managing rooms and meeting calendars, to optimise team coordination.

• Team travel management to coordinate logistics and support organisational activities.

• Equipment assessment and procurement to maintain and upgrade necessary tools and infrastructure.

• Support the People Manager with coordination and organisation of Team Reset Days

Data and CRM Management:

• Update and maintain Customer Relationship Management (CRM) system to ensure accurate and up-to-date information.

• Manage payment platforms to facilitate smooth financial operations.

• Managing external inboxes to ensure timely communication and response.

• Support the Head of Operations in the delivery of CRM training to the team

Legal and Compliance Support:

• Initiate legal cases via the pro bono platform, aligning with Big Change legal requirements.

• Support the annual audit process to ensure compliance and accuracy in financial reporting.

• Support the Head of Operations to ensure high standards of data security and GDPR compliance, including training and development. Act as a DPO for the organisation.

IT and Workspace Management:

• Serve as a primary contact for IT and other workspace-related issues, ensuring a functional and efficient work environment.

• Act as the office liaison with our hosts, Virgin Management Limited, to maintain a smooth operational relationship and ensure compliance with host policies.

Financial Operations (supporting the Finance Manager):

• Support accounts receivable and payable to ensure timely processing of transactions.

• Managing some donation processing to support organisational funding needs.

• Team expenses management to ensure accurate tracking and reimbursement.

• Manage accounts and subscriptions to ensure continuous service and budget alignment.

• Monitor and manage some core budget areas.

General Support:

• Support onboarding and offboarding of Big Change team members. 

• Handle tasks arising from strategic objectives as directed by the line manager.

• Prepare ad-hoc research pieces around operational systems and processes.

• Provide support for additional ad hoc tasks that enhance the team's functionality.

Skills / capabilities:

• Organisation: coordinating meetings.

• Administration: proficient in handling administrative duties.

• Communication: liaising with team members, external partners, and other stakeholders.

• Problem-Solving: identify problems quickly and develop effective solutions, particularly when managing logistical or operational challenges.

• Technological: competent using office software, CRM system, and the ability to manage digital records and communications tools.

• Financial: manage financial records, understand budgeting, and handle accounts payable/receivable efficiently.

• Adaptable and Flexible: able to adjust to changing priorities and manage multiple tasks in a dynamic work environment.

Qualifications / experience

• Project Management: experience in coordinating team logistics and events,  purchases, and scheduling, as well as managing equipment procurement.

• Proficiency with CRM and Office Technology: demonstratable ability to utilise CRM systems and proficiency with office technology for data management and operational efficiency.

• Some understanding of Legal and Audit Processes: knowledge of legal compliance and familiarity with audit processes to ensure organisational adherence to regulations.

• Experience in Financial Operations: proven track record of managing financial transactions, including accounts receivable and payable, donation processing, and team expense tracking.

• Understanding of data protection legislation.

About Us
At Big Change we are unashamedly hopeful for a future in which all young people can thrive, in life not just exams. We believe in the power and potential of people - individually and collectively - to create deep and lasting change. We keep our sights on the horizon and bring together people with ideas, energy and wisdom who can show the way there.
We are on a mission to:

• Show a new way is possible - We find and back leaders with bold ideas and projects that positively impact thousands of young people. 
• Create change with, not to, young people - We listen to young people, support them and their ideas, and ensure their needs are at the centre of every project we back. 
• Learn with others and shift mindsets - We bring together and learn with diverse experts and leaders who are working to transform education and learning, to inform our work and champion change together.

Big Change Benefits:

• £1000 Learning and Development Allowance
• Cycle to Work and Season Ticket Loan schemes
• Flexible working
• Pension scheme with up to 5% matched by Big Change
• Monthly phone allowance
• Unlimited annual leave policy 
• Volunteer days

Are you passionate about championing wellbeing and inclusion and value peer-peer support? We’re hiring a Senior Inclusion Coordinator to join our Student Development Team. 

Some students are more likely to face barriers that prevent them from making the most of university, particularly those from historically underserved or marginalised communities. The Student Development Team aims to dismantle barriers to involvement so all students can engage with all the university has to offer. The Senior Inclusion Coordinator will play a key role in achieving this vision for our student communities.

In collaboration with a second Senior Inclusion Coordinator, you’ll be leading on a series of wellbeing and inclusion programmes that we’re really proud of.

Are you passionate about using your lived experience to improve the employment opportunities for Black Disabled people?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

*English below*

Rhan amser, 22.2 awr yr wythnos (diwrnodau hyblyg)

Cyfnod penodol am 12 mis

Gradd B: Cyflog cychwynnol o £15,766 (£26,277 pro rata)

Lleoliad: Gellir lleoli’r rôl hon yn unrhyw un o swyddfeydd Cyngor Celfyddydau Cymru (Bae Caerdydd, Caerfyrddin, Bae Colwyn). Ar hyn o bryd rydym yn gweithio mewn ffordd hybrid.

Mae’r Cydlynydd Rhyngwladol yn cefnogi gweithgareddau, prosiectau a gwasanaethau Celfyddydau Rhyngwladol Cymru. Mae hyn yn cynnwys datblygu gwasanaethau gwybodaeth rhyngwladol, cydlynu cyfathrebu, gohebiaeth ac apwyntiadau. Mae hefyd yn cynnwys cynllunio, trefnu a gweinyddu cyfarfodydd mewnol ac allanol, digwyddiadau a chynadleddau a chymryd rhan mewn cyflwyno gwaith cyswllt rheng flaen gyda sectorau yng Nghymru ac mewn cyd-destunau rhyngwladol.

Prif ffocws y rôl benodol hon yw darparu gwasanaeth gweinyddol a chymorth o ansawdd uchel i Wybodfan Celf y DU. Bydd yn gweithio wrth ochr Swyddog Gwybodfan Celf y DU, partneriaid Gwybodfan Celf y DU a thîm Celfyddydau Rhyngwladol Cymru.

Menter i gynorthwyo sector y celfyddydau a gwybodaeth am faterion ymarferol o ran symudedd yw Gwybodfan Celf y DU. Celfyddydau Rhyngwladol Cymru, asiantaeth rhyngwladol Cyngor Celfyddydau Cymru, sydd yn arwain y prosiect mewn partneriaeth a Creative Scotland, Cyngor Celfyddydau Lloegr, a Chyngor Celfyddydau Gogledd Iwerddon.

Amdanoch chi

Bydd gennych sgiliau TG a gweinyddu tra datblygedig, sgiliau cyfathrebu da a phrofiad o gefnogi trefnu digwyddiadau ac ymdrin â phobl mewn digwyddiadau, cynadleddau a chyd-destunau grwp eraill ar lefel sefydliadol.

Yr Iaith Gymraeg

Rydym yn gweithio yn Gymraeg a Saesneg. Mae rhuglder yn y Gymraeg (yn ysgrifenedig ac ar lafar) yn ddymunol ond nid yn hanfodol ar gyfer y swydd hon. Ar ôl cael eich penodi gallwn eich cefnogi chi i ddysgu, datblygu a gwella’ch sgiliau iaith ymhellach ac i gynyddu eich hyder wrth siarad ac ysgrifennu yn Gymraeg.

Cynllun Hyderus o ran Anabledd

Mae Cyngor Celfyddydau Cymru yn gyflogwr Hyderus o ran Anabledd, sy'n ymroddedig i gyfweld pob ymgeisydd anabl sy'n bodloni'r holl feini prawf hanfodol a nodir yn y fanyleb person.

Cyfeiriwch at ddolen Cynllun Cyflogwr hyderus o ran anabledd Gov .uk am ragor o fanylion.

Dyddiad cau: Hanner dydd, Dydd Llun 8 Gorffennaf 2024

Cyfweliadau: Dydd Mawrth 23 Gorffennaf 2024 (mewn person)

Part time, 22.2 hours per week (flexible days)

Fixed term for 12 months

Grade B: Starting salary of £15,766 (£26,277 pro rata)

Location: This role can be based at any one of the Arts Council of Wales offices in Cardiff, Colwyn Bay or Carmarthen.We are currently working in a hybrid way.

The International Co-ordinator supports the effective delivery of Wales Arts International’s activities, its projects and services. This includes the development of international information services, co-ordination of communication, correspondence and appointments. It also involves the planning, organisation and administration of internal and external meetings, events and conferences and participation in delivering frontline contact work with sectors in Wales and in international contexts.

The primary focus of this specific role is to provide a high quality administrative and support service to Arts Infopoint UK. It will work alongside the Arts Infopoint UK Officer, Arts Infopoint UK partners and the Wales Arts International team.

Arts Infopoint UK is an initiative to support the arts sector with information on practical issues relating to artist international mobility. Arts Council of Wales’s international agency, Wales Arts International (WAI), is leading the project in partnership with Creative Scotland, Arts Council England, and Arts Council of Northern Ireland.

About you

You will have well developed IT and administrative skills, good communication skills and experience of supporting the organisation of events and dealing with people in events, conferences and other group contexts at an organisational level.

Welsh language

We work in both English and Welsh. Fluency in Welsh (both written and spoken) is desirable but not essential for this post. Upon appointment we can support you to learn, develop and improve your language skills and to increase your confidence in speaking and writing in Welsh.

Disability confident Scheme

The Arts Council of Wales is a Disability Confident employer, committed to interviewing all disabled applicants who meet all the essential criteria set out in the person specification.

Closing date: 12:00pm (midday) Monday 8 July 2024

Interviews: Tuesday 23 July 2024 (in person)

Please note that this is a fixed-term contract for 8 months, starting September 2024

Location: Flexible with some paid travel to London (if based outside of London)​

A little bit about the role 

We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.

Some key responsibilities include:

• Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently​
• Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)​
• Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.

A little bit about you 

The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Our Senior Practitioners will provide interim cover across SHP, providing supervisory support where needed to staff teams. This could include our Multiple Disadvantage and Complex Needs accommodation services, Young Peoples Services or Floating Support Services.

If you have an understanding of our client group, are driven to improve the lives of London’s rough sleepers, and would enjoy the challenge and variation of working in a variety of services over the course of a year we would like to hear from you.

About the role and services:

Multiple Disadvantage and Complex Needs: These services provide accommodation and support to people who are moving from rough sleeping and who have needs relating to their mental and physical health, their substance addiction, offending behaviour and mental health. Often at the point of referral, a client’s needs have not been met by any of the services they may require. Part of our role is building the trusting relationships required to put the necessary support in place. Understandably, therefore, these services operate in challenging environments and require resilient and compassionate staff.

Young Peoples' Services: These services are dedicated to providing support to young people, specifically in relation to leaving care, offending behaviour, gang affiliation, complex mental health and anti-social behaviour. We work within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. Working in these services would mean overseeing the support and development of the young person’s needs and aspirations. The postholder will hold a caseload of complex cases and will be responsible for supporting the team to manage complex cases. You will guide and signpost the young person to the relevant statutory and non-statutory services and will be key in motivating and coaching the young person to develop independent living skills.

Floating Support Services: Focussed on fostering independence and empowering your clients, we work to support individuals to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. Whether assisting with housing issues, addressing mental health concerns, or supporting the development of daily living skills, the primary goal is to enable clients to navigate challenges and lead fulfilling lives. All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. You would be part of a supportive and inclusive work environment that values teamwork and individual growth.

We are looking to recruit permanent staff with these qualities to provide SHP’s clients with consistent support in line with SHP’s values, delivery model, policies and procedures and support planning tools.

As a member of the Peripatetic Senior Practitioner Team, you will move between services and will generally cover a rota ‘line’ until we recruit to the vacancy that the worker is covering, providing interim supervisory support to staff teams as directed by the Team/Service manager. (In Multiple Disadvantage, Complex Needs and Young People Services, covering a rota 'line' will involve working on a rota that includes evening work and may also include regular weekend and Bank Holiday work.) You would then be reassigned to another service in need of your support. The role therefore provides an opportunity to model and share good practice between services.

SHP will support you with a comprehensive induction and training package, including how to work in SHP's trauma-informed support model.

About you:

• A high-level understanding and ability to manage the range of issues involved in the delivery of quality services to clients who may be at risk and who have complex mental health needs.
• Experience and an in-depth understanding of the principles and delivery of risk and needs assessment, planned support, goal setting and advocacy with clients within a recovery and strengths model, and the ability to share this and support others to deliver this.
• Demonstrable aptitude for monitoring, developing and supporting staff performance and the ability to motivate staff members to perform effectively.
• An ability to provide flexible and client centred solutions to problems of behaviour. Also, the ability to embed psychologically informed methods of work within an accommodation setting.
• A demonstrably high level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.
• Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users.
• Specific skills and expertise support one of the SHP service groups - Adult Multiple Disadvantage and Mental Health Accommodation Services, Young People’s Services or Floating Support Services.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 21st July at Midnight

Interview Date: Wednesday 31st July, Thursday 1st August, Friday 2nd August

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

About Us 

For over 100 years, Girl Guiding and Girl Scouting has been supporting girls to become active global citizens through non-formal education, the development of shared values and life skills. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.

The World Association of Girl Guides and Girl Scouts (WAGGGS) connects over ten million Girl Guides and Girls Scouts from 153 countries, we are a global team of staff and volunteers from around the world and work in four official languages. We keep the global Movement thriving, united and growing. Our strengths lie in innovative non-formal education programmes, leadership development, advocacy and community action.

Job Purpose 

The main purpose of this role is to support the international Girl Guide and Girl Scout Movement to improve its meaningful youth participation practice and increase its capacity to be led by girls and young women.

Key Responsibilities 

Mainstream Meaningful Youth Participation

• Work with the Youth Voice Volunteer Team to support capacity building in Member Organisations*, this may include:

• Delivering workshops about meaningful youth participation.

• Creating tailored action plans with Member Organisations.

• Developing resources to support meaningful youth participation projects at national to local level.

• Collaborate with different WAGGGS teams to embed meaningful youth participation into event planning and delivery, for example:

• Ensuring youth participation is happening throughout the planning and delivery process.

• If an event is aimed at young people, supporting the programme to be relevant, exciting, accessible and learner-led for the participants.

• Champion intergenerational leadership** to make sure everyone knows they have a part to play in a Movement led by girls and young women.

• Put the principles of diversity, equity and inclusion into action by not taking a ‘one size fits all’ approach to work.

• Apply intersectionality and be aware of the global, multilingual context of WAGGGS in all areas of work.

• Take the time to understand cultural context and local barriers and the different experiences and perspectives on youth participation young people may have in different contexts, before deciding your approach and be prepared to adapt along the way.

* WAGGGS is a membership-based organisation – we have 153 different national Member Organisations who directly deliver Girl Guiding and Girl Scouting in their country.

** Intergenerational leadership is young people and adults working together, building on each other's knowledge and experiences to bring about positive change 

Support Young People in Governance

• Monitor and evaluate the implementation of existing recommendations produced by youth-led research into young women in governance.

• Assess what is needed to continue to grow WAGGGS’s meaningful youth participation practice in the governance space.

• Collaborate with the WAGGGS Governance Team to put into action recommendations.

Ensure Meaningful Participation of Girls and Young Women 

• Support the participation of girls and young women in WAGGGS activities across the organisation through, for example,

• Helping to implement safeguarding policies and procedures.

• Checking written content to ensure that it is clear and accessible.

• Advising on how to make sure young people feel meaningfully included.

• Identifying practical ways so that every and any girl can take part in WAGGGS opportunities, taking into account our global diversity and range of languages, time zones and contexts. 

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. Applicants must have the right to work in the country they are based in.