Project Administrator Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award winning fundraising team, to join us as a Regional Fundraiser.
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and woman, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
We’re looking for an ambitious, experienced, target driven relationship fundraiser to join our fast paced team. You will have experience of proactively seeking new relationships and partnerships and the ability to develop sustainable, long term relationships with donors, staff, partners and volunteers.
To be successful in this role you will:
- Have previous experience in income generation and lead and inspiring networks in order to generate long term income and awareness for the charity
- Be self-motivated, independent, and target-driven
- Possess a natural confidence in talking to people and encouraging their support.
- Have excellent communication and relationship building skills - be friendly, approachable, inspiring and engaging
- Full clean driving license, with access to a car
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for applications is Thursday 28th November with interview dates being held on the week beginning 2nd December at our Head Office - 5 Rowchester Court, Whittal Street, Birmingham B4 6DH.
Please let us know why you would like the role and why you would like to work for our Charity.
The client requests no contact from agencies or media sales.
We are now recruiting for a Helpdesk Support Engineer based at our offices in London.
You will be working in a fast paced and busy environment providing a wide range of IT support ensuring the high-availability and continued advancement of systems for Stewardship customers and employees.
This is an ideal opportunity for a someone wishing to work in a small, friendly team, gaining experience and exposure to a variety of systems and play a significant part in driving forward our mission.
This role would suit either an individual at the start of their IT career looking to develop their technical skills as well as someone with more experience to bring to the team, this is reflected in the broad salary range. Please do talk to us to see how this role might fit your circumstances and ambitions.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Recruitment Manager (12-months)
Reports to: Assistant Director, People and Race Equity
Salary: £45,000
Contract: 12 months Fixed Term
Location: Central London, Hybrid* (see below)
Closing date for applications: 8:00am Thursday, 5th of December 2024
Interview dates: week commencing the 16th of December 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Over the next year we plan to significantly expand the teams focused on our Change work. As our Recruitment Manager, you’ll lead the recruitment process during this exciting period of growth, ensuring we bring in exceptional talent to help us achieve our mission. You’ll be working in a small and dynamic People team, collaborating with hiring managers and our Culture Lead.
Key responsibilities include:
-
Engage closely with hiring managers to gain insights into their teams and the specific skills and experience required.
-
Create recruitment campaigns that authentically reflect YEF’s values, are inclusive and attract a diverse and highly qualified pool of candidates.
-
Screen candidates for our roles and be the People Team representative on our interview panels.
-
Conduct a thorough review of the recruitment process to identify areas for improvement and efficiency.
Person specification includes:
-
You’re experienced in every step of an effective recruitment process.
-
You have a knack for spotting great talent.
-
You’re passionate about delivering an amazing candidate experience.
-
You work well in a team and value collaboration.
When applying for this role your cover letter must answer the following two question, within a maximum of 1000 words:
-
Can you choose one of our values and share an example of a time when you demonstrated it in your work?
-
Describe a time when you changed the way things were done in how candidates were recruited to make it work better.
Download JD (link)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
- Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
- Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
- Integrity: We act with integrity and communicate openly with all our stakeholders.
- Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
Role Description
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.
- Job Title: Senior Marketing and Communications Coordinator
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communications
- Term: Permanent Role
- 14 hours per week
- Ideal start date: ASAP
- Annual salary: £31.5K (pro rata)
We are open to flexible arrangements.
The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.
Accountabilities
Social Media Management
- Input into a review of SEO London’s social media plan and engagement tactics.
- Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
- Oversee the social media request process, liaising with other teams to capture compelling content.
- Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
- Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
- Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
- Collate social media metrics for internal reporting purposes.
Website Maintenance
- Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
- Update the media centre and monitor analytics and reporting to assess website performance.
- Design 2D and video assets for the website, with the potential for video editing for other purposes.
Administrative Tasks
- Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
- Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.
Content Creation and Management
- Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
- Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.
Analytics and Reporting
- Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.
Team Collaboration
- Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.
Other Accountabilities and Responsibilities
- Support the marketing and promotion of programmes to student audiences across campuses in the UK.
- Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
- Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
- Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.
Required qualifications
- Bachelor's degree in a relevant field or equivalent.
- Advanced level in English, with strong creative writing abilities.
- Minimum of 2 years’ work experience in a similar role.
Skills and Experience:
- Proven experience in social media management and digital marketing.
- Familiarity with analytics tools to assess and improve social media and website performance.
- Project management skills with a focus on execution.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.
Desirable Skills and Knowledge
- Experience with Salesforce CRM and Photoshop.
- Understanding of the UK’s education system and DEI principles.
- Salesforce CRM.
- Photoshop.
- Knowledge of the UK’s education system.
- Good understanding of diversity, equity, and inclusion.
Behaviours
- Positive and proactive self-starter.
- Creative thinker with the ability to generate innovative ideas.
- Outstanding written and verbal communication skills.
- Highly organised and capable of managing multiple tasks simultaneously.
- Flexibility and ability to work collaboratively and with various.
- Application of DEI knowledge to foster a positive organisational culture.
What we offer?
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Enhanced Pension Scheme
- Flexible working (2 days in the office) and a lovely office space by Borough Station.
- Benefits:
- Employee Assistance Programme
- Discounted Gyms via Medicash
- Charity workers discounts
- Critical Illness Cover
- Cash plan Healthcare and more…
Closing date for applications
Closing date for applications: January 6th
First and Second interview: on rolling basis
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Job term: Part time, 75% (24 hours) over three days per week
Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits
Location: One day in office in SW4 and two days remote
Closing date: 10:00 on 09 December 2024
Interviews: w/c 16 December 2024 (in-person preferred but remote options available)
Start date: Monday 27 January 2025
Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.
APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.
We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.
Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.
The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.
To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.
Main responsibilities
People & culture
· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment
· Working with the executive director and trustees to annually review existing policies
· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values
· Managing the people and culture budget including staff benefits and development
· Maintaining and developing the APT staff handbook
· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation
· Organising an annual all-staff workshop
· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed
· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.
· Ensuring all personnel records – of staff and contractors – are accurate and up to date
Financial administration
- Processing of invoice payments, including international payments
- Conducting weekly reconciliation of all income and expenditure via Sage Accounts
- Processing monthly payroll via Sage Payroll including APT’s pension provision
- Processing quarterly VAT returns via Sage Accounts
- Conducting an annual review of suppliers to ensure good value for money for the charity
- Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements
Governance & Risk
· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place
· Working with and supporting the work of the trustee Governance & Risk committee
- Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time
· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions
Office management
- Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance
· Maintaining the supplies and facilities required to ensure a smoothly functioning office
· Co-ordinating the once a month administration assistant and their work
General
· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance
· Working on required tasks relating to any other APT projects
Person specification
Essential
· Professional experience working in a HR or people and culture role
· A strong commitment to staff welfare and healthy work life balance
· Knowledge of personnel policy legislative requirements but with a desire to push beyond them
· A strong understanding of and commitment to EDI
· Excellent communication and interpersonal skills
· Ability to forge strong relationships with colleagues
· Excellent organisation and time-management skills
· Ability to work independently
Desirable
· Experience of using Sage software or similar
· Experience working in the charity sector and understanding of associated governance requirements
· Understanding of charity accounts and budgets
· Experience of recruitment
· Experience of using Office 365 programmes
· Awareness of the philanthropy sector
Workplace benefits
Including, but not limited to:
· Four-day work week
· Flexible working, both in terms of times and location
· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service
· Enhanced pension
· Life assurance
· Enhanced occupational Sick Pay
· Enhanced parental policies
· Critical illness insurance
· Health cash plan for items such as dental and opticians
· Monthly physical wellbeing stipend
· Mental wellbeing support app
· Interest free season ticket loan
· Interest free tenancy deposit loan
· Travel insurance
· Employee volunteering day
A media platform acting as the critical friend to philanthropy worlwide by providng coverage of global philanthropy across print, digital and events.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.
£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
This is a fixed term contract of 12 months.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Activity Coordinator (Cycling) Lancashire
Part-time: 14-21 hours per week (0.4-0.6 FTE)
Salary: £24,000 - £26,000 FTE per annum (dependent on experience and location)
Contract: Fixed term, until 31 March 2026
Location: Lancashire (initially Preston and Hyndburn)
Are you passionate about inclusive cycling and creating opportunities for people of all abilities to enjoy accessible cycling programmes? Join Wheels for All, a national charity dedicated to improving health and wellbeing through community engagement. As our Activity Coordinator (Cycling) you’ll play a vital role in fostering a welcoming environment for participants across Lancashire.
About Us
At Wheels for All, we believe everyone should have the opportunity to enjoy the physical, mental, and social benefits of cycling. For over 30 years, we’ve supported communities, and we’ve developed a network across the UK to create accessible cycling hubs and programmes, ensuring people of all abilities can cycle in safe and welcoming environments.
About the Role
As our Activity Coordinator (Cycling), you will:
-
Deliver accessible cycling programmes that cater to children, adults, and individuals with disabilities or long-term conditions.
-
Work on community engagement initiatives to expand cycling opportunities in the Lancashire region.
-
Recruit, train, and support volunteers, creating a welcoming and collaborative environment.
-
Coordinate cycling for health and wellbeing activities to improve participants' physical and mental health.
-
Monitor programme outcomes to ensure quality and impact, contributing to our mission of promoting inclusive cycling initiatives.
-
Promote Wheels for All’s commitment to providing safe and enjoyable cycling experiences for all.
What We’re Looking For
Essential:
-
Experience of working with individuals with disabilities.
-
A passion for disability support in sports and inclusivity
-
Excellent organisational and communication
-
Basic IT skills (Microsoft Office).
-
Flexibility to adapt and work with a range of stakeholders.
Desirable:
-
Experience in coordinating cycling or outdoor programmes.
-
Volunteer management expertise.
-
Knowledge of health and safety in outdoor activities.
You don’t need to be a cyclist to apply, but you do need to share our vision and enjoy making a difference.
For the full job description, please visit our website.
Why Join Us?
-
We value our team and offer a range of benefits, including:
-
25 days annual leave (pro-rata), plus public holidays.
-
Flexible working arrangements.
-
Employee Assistance Programme for 24/7 support.
-
Birthday day off and a volunteering day each year.
-
Access to the Cycle to Work scheme and other wellbeing initiatives.
How to Apply
To apply, please send your CV and a cover letter explaining how you meet the requirements of the role to our email by 5pm on Tuesday, 3 December 2024. Alternative formats (e.g., video or audio) are welcomed.
Interviews will be held on Tuesday, 10 December 2024, with timings to be confirmed.
For more information, contact us by email.
No agencies please.
We are currently unable to support visa sponsorships or applications. To be considered for this role, applicants must have the right to work in the UK.
We are an Equal Opportunities Employer
We welcome applications from all backgrounds and are committed to fostering an inclusive and diverse workplace. Wheels for All is a Disability Confident employer and actively encourages applicants from underrepresented groups.
The client requests no contact from agencies or media sales.
About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
The client requests no contact from agencies or media sales.
Digital Experience Manager
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £39,784 (outside of London); £42,087 (within London)
- 35 hours per week
- Permanent
- Home-based, with regular travel to London and Bristol
- Closing date: 8th December 2024
- Interview date: w/c 16 December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.
As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action.
You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
- Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
- Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
- Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
- Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
- Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement.
- Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages.
- Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
- Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty.
- Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.
What do I need?
The key skills we’re looking for in this role are:
- Demonstrable knowledge and experience of website management, including managing agency relationships.
- An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences.
- Working with content management systems and optimising content for SEO.
- Using GA4, monitoring and reporting on trends and interpreting data for action.
- Experience of project managing website development, including scoping, briefing, testing and deployment.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Experience of line managing people and an ability to motivate a team.
- A confident collaborator, able to influence, negotiate and build positive working relationships.
- A good understanding of accessibility standards for technical development and content design.
- Financially astute, contribute to setting budgets and overseeing spend.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Casual Recovery Worker.
Tameside Supported Housing Service is tailored for each person using the service with the ultimate goal to help people manage their accommodation and assist them with reintegration back into independent living and the wider community. Our aim is to help individuals on their recovery journey so they’re able to move on to more independent living within the community.
Manchester Road
This scheme is available to men and women and is made up of 12 individual rooms in the main building with shared communal facilities including living room, dining room, kitchen and bathrooms. We also have four self-contained flats on site. The landlord for the properties is Regenda while Waythrough is the managing agent.
Maple House
This scheme is available to men and women and is made up of 13 self-contained flats. There is also a communal lounge, kitchen and dining area. Creative Support is the landlord for the property.
Boston Bank House
This scheme is for women only and is made up of five self-contained flats. There is also a communal lounge, kitchen and conservatory area. Creative Support is the landlord for the property.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.
As the Fundraising Lead, you will play a pivotal role in supporting the Charity Lead and Board in driving the fundraising and outreach strategy of the ELFT Charity. Your primary focus will be coordinating and executing effective fundraising activities while also enhancing the charity’s brand visibility and public awareness.
Working closely with the Charity Lead, Board, and key stakeholders, you will help shape the charity’s objectives and support its long-term goals. This includes identifying and developing new fundraising opportunities, building relationships with donors, sponsors, and community partners, and ensuring all efforts align with the charity’s mission and values.
We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.
Our ideal candidate will bring substantial experience in managing fundraising and engagement strategies within a complex environment. You will have a proven track record of planning and delivering successful fundraising initiatives, building stakeholder relationships, and implementing innovative approaches to boost fundraising outcomes.
Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude. The ability to inspire confidence in donors, partners, and internal teams is key, as is the capacity to work collaboratively with the Charity Lead, Board, and external stakeholders to advance the ELFT Charity’s mission.
Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.
To apply for the role, please click on the link below:
Job vacancies | East London NHS Foundation Trust
Compass Wellbeing invests in training, resilience, and empowering local voices; we bridge the gap between VCSEs and healthcare orgs.
The client requests no contact from agencies or media sales.
The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.
Main duties of the job
Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.
Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.
Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.
Produce fundraising stories for distribution via news releases to the media.
Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.
Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.
Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.
Maintain and update the Charity’s website and internal intranet (StaffNet).
The client requests no contact from agencies or media sales.
Purpose of the job
At UK Youth, we believe every young person should have access to the opportunities they need to thrive and be empowered to contribute at every stage of their lives. This role provides an exciting opportunity to join UK Youth and play a key role in driving forward our new strategy to 2025 ‘Unlocking Youth Work’. As a Trusts & Grants Officer, you will be joining a supportive and highly ambitious Partnerships and Trusts Team sitting within the wider External Relations Department. You will be leading on the relationship management of a portfolio of low to mid value Trusts & Foundations partnerships, building on your knowledge and expertise across relationship management and proactively spotting opportunities to build new relationships with other Trusts & Foundations.
You will split your time between relationship management of existing partnerships and new opportunities, supporting this team to conduct thorough prospect research into our priority sectors, make approaches to prospective partners and supporting with the development of bids.
Key responsibilities
-
Leading on the relationship management and stewardship of a portfolio of UK Youth’s low to mid value Trusts & Foundations, maximising income and other mutually beneficial opportunities across in-kind.
-
Championing existing partnerships internally to ensure the partnership’s expectations are delivered and exceeded. This includes working to secure engagement from Senior Leadership and relevant colleagues across Communications and Engagement.
-
Coordinate with internal groups and senior colleagues across the Impact and Network Delivery teams to write applications and reports.
-
Conduct and support colleagues on the Trusts & Foundations team with prospect research, helping to build a strong pipeline of new, well-researched opportunities that have strong alignment with UK Youth’s funding priorities.
-
Support the Trusts & Foundations team in making approaches to a list of high value Trust & Foundation prospects, delivering high quality bids to secure new partnerships.
-
Support the Partnerships & Trusts Team with ad hoc administrative duties including pipeline reporting, database (CRM) management, and inbox management.
Experience we're after
-
Experience of undertaking research/prospecting
-
Experience of leading a funding bid and/or relationship management of a Trust and Foundation
-
Experience of working in a busy team across multiple projects
-
Experience of working within a fundraising or similar team
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.
Closing date: Monday 2nd December 2024 at 8:00am
Provisional Interview Dates: 5th-13th December 2024.
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disabilities service in Newham.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Implementing new initiatives and making sure all staff understand them.
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Decription