Programmes Officer (Events) Jobs in Hoxton, Greater London

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum

We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work.  Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.

Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.

With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.

This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.

Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:

• Experience working in a senior administration role
• Confident working in an agile environment and adapting to change
• Excellent organisational and planning skills
• Knowledge of the potential and application of new technologies including AI
• Project management skills
• Strong communication skills
• Enthusiasm for Ufi’s mission

Download the full recruitment pack for the full Job Description.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income. 

To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Description:

· Job Title: Key Project Coordinator

· Salary: £27,570

· Closing Date: Thursday 15th November

· Reporting to: Programme Manager

· Contract: Full-Time, Permanent

· Job Location: London

· Interviews: Tuesday 19th November

· Start date: Monday 2nd December

· School Location: Islington

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

About the Key Project

The Key Project is an initiative at an Islington secondary school, Central Foundation Boys’ School, which aims to support students from disadvantaged backgrounds to gain admission to top universities. The Project was launched in 2012 through a partnership between international law firm Slaughter and May, ground-breaking educational charity The Access Project and Central Foundation Boys’ School, an Ofsted rated Outstanding school. Slaughter and May provides the majority of the funding and some of the volunteers for the programme.

There are three parts to the Key Project role:

1. Tutoring: Students are either matched with a volunteer tutor to provide them with an hour-long weekly tutorial, or they take part in weekly small group tutor sessions that are led by paid professional tutors.

2. Enrichment: students are offered debating events, workshops, lectures and career insight sessions where they have the chance to discuss the latest developments in science, media and politics and gain a better understanding of the City of London. They can also apply for work experience placements at Slaughter and May or The Access Project’s other corporate partners.

3. University support: students are guided through all aspects of the university application process. They are offered university trips, university course choice and personal statement workshops, as well as individualised one to one mentoring. They are also offered specific sessions for Oxbridge and Medicine applicants, as well as mock admission interviews and entrance exam support.

About the three partners

Central Foundation Boys’ School

Central Foundation Boys’ School is an Ofsted rated Outstanding school with 150 years of history located on the Old Street “Silicon” Roundabout. In 2016, the school was ranked as the 64th best school in the country in the new Progress 8 measure for GCSE, and the school’s Sixth Form was in the top 15% of

all post-16 providers in the country. Since the Key Project was launched, five times more students are going to the top-third most-selective universities in the country

The Access Project

The Access Project believes that every young person should have the opportunity to fulfil their potential and make the most of their education. They aim to reduce the educational barriers their students face, helping them to pursue a career in their chosen field and follow their dreams.
Their mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. TAP work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from TAP’s programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Slaughter and May

Slaughter and May, a leading City law firm with around 1,300 partners and worldwide staff, is regarded as one of the most prestigious law firms in the world. Its lawyers advise on high-profile and groundbreaking international transactions for clients that include leading corporations, financial institutions and governments. Social mobility is a key area of focus for the firm, with the award-winning Key Project considered as its flagship initiative.

About this position

The Key Project Coordinator will benefit from working closely with inspiring young people every day and helping them to transform their lives. The majority of the students from Central Foundation Boys’ School are from non-privileged backgrounds; the Key Project Coordinator plays a significant part in helping to open the door to top universities for these young people by helping them to achieve excellent academic achievements and develop strong interpersonal skills. The school has a mixed gender Sixth Form, and all the students from Year 10 to Year 13 are highly dedicated and achieve outstanding outcomes.

Benefitting from being in a fast-paced, demanding and exciting environment with high levels of responsibility and autonomy, the Key Project Coordinator will be based in the school four days per week. The school is excellently located at the Old Street Roundabout and has an exceptional record of retaining staff due to their happiness at working at the school. The Coordinator will be an employee of The Access Project so will gain a unique experience of working in a rapidly growing and innovative charity.

Duties and responsibilities:

The Key Project Coordinator is the case manager for all key stakeholders who interact with the programme including students, tutors, teachers, Slaughter and May and TAP staff.

Students

• Building strong mentoring relationships with students to drive awareness of and enthusiasm for the programme.
• Delivering The Access Project’s programme of university support activities at the school, including one to one meetings, workshops and assemblies
• Assessing student progress towards being able to make successful university applications by uploading all interactions to our CRM system: Salesforce
• Recruiting students onto the programme in line with our student enrolment criteria
• Matching students with volunteer tutors and liaising with the school to get provisional groups for Group Tuition signed off
• Manging difficult conversations
• Monitoring student attendance to tutorials and devising innovative solutions to encourage attendance
• Using the schools’ existing reporting on students’ academic and pastoral progress to monitor the impact of tutorials, and intervene as appropriate
• Collecting and uploading various data sets relating to a student’s eligibility or performance on the programme. This ranges from consent forms to individual UCAS applications.

Tutors

• Building and managing relationships with volunteer and paid tutors to ensure they have a positive experience of the programme, deliver good quality tutorials, and continue volunteering with us year-on-year
• Liaising with tutors and managing any day-to-day requests that they have regarding The Access Project or their tutee
• Managing tutor attendance to tutorials through weekly monitoring systems
• Observing tutorials and giving tutors any necessary feedback

School Staff

• Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme.
• Chairing and presenting alongside the Programme Manager at termly school meetings with Senior Management to report on programme progress.

Other Activities

• The Key Project Coordinator based in our partner school from Monday-Thursday. On Fridays, they undertake training, attend meetings, and feed into internal projects to improve the quality of delivery of the programme.
• The Key Project Coordinator supports the volunteering team by helping to deliver tutor training sessions, which can take place on Saturdays and weekday evenings.
• The Key Project Coordinator will be required to support our Central Provision function including staffing our two annual university trips and our university society events.
• The Key Project Coordinator will oversee other initiatives within the school. This will include the improvement of existing initiatives related to supporting students’ progression and the launch of new projects as appropriate.

Supporting Slaughter and May activities at the school

• The Key Project itself will be managed jointly by The Access Project and the School. The Project Coordinator will also work closely with the Community team at Slaughter and May, attending regular meetings alongside their Programme Manager to update on and review the progress of the programme against its KPIs, as well as providing formal termly reports.

Any other responsibilities

Reasonably deemed necessary by the Access Project’s Programme Managers or Director

Person specification

We are seeking applications from individuals who are:

Essential

• Able to communicate and influence with impact at all levels. The role involves building relationships with staff, students and tutors on a one-to-one basis and presenting information to/running workshops with groups of students and teachers: The Key Project Coordinator will need to be professional, articulate and credible in a range of situations.
• Able to deliver projects and manage administration. The Key Project Coordinator will need to be able to maintain accurate and up-to-date records.
• Able to effectively time manage. The role has a complex and varied workload, involving autonomous working and teamworking, and managing tasks over different periods of time. The University Access Officer will need to be able to plan their time effectively to complete all tasks to pre-set deadlines.
• Able to lead and manage change. The University Access Officer will be the key representative of the programme in school and will need enthusiasm and vision to make this a success.
• Passionate about educational disadvantage. This is a demanding role which requires University Access Officers to be committed to our mission and values (see below) and motivated by and engaged with the work of The Access Project and our partner schools.
• Resilient and adaptable. The University Access Officer will need to adapt to a fast-moving environment in school, and react to challenges and requests from students, staff and tutors.
• Skilled in stakeholder management. The University Access Officer will need to be able to build and maintain excellent relationships with school staff as well as our volunteer tutors.

Desirable

• Knowledge/experience of working and/or volunteering in schools or the education sector. Please note, as a minimum requirement, applicants will:
• be in a position to commit to the role for at least two years;
• have a university degree;
• have the right to work in the UK.

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

Education, Qualifications and Training: Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

Proof of qualification is required before the appointment is confirmed.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.

Location: Hybrid working - Any UK Trust office

Interviews: 18/11

For more information or to apply, please click 'apply now' to be directed to our careers site.

We’re looking for an experienced Change Programme Manager to join our Programme Development team on a maternity cover basis. This is a great opportunity to join a dynamic and innovative team who are responsible for the delivery of key changes to our programmes. The team develop market-leading programmes that combine face-to-face and digital learning to support young people.

In this role you will be responsible for supporting the delivery of the Programme Development roadmap, ensuring that projects are effectively initiated, scoped and delivered successfully; on time, on budget and to requirements. You will work closely with colleagues across The Trust to successfully deliver these projects throughout the delivery life cycle from inception to launch, including proactively managing risks and issues and ensuring control of project timelines, budgets and deliverables.

This role is perfect for you if you have excellent communication skills, enjoy defining solutions to resolve challenges and are great at bringing people together and leading a team.

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We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Change Programme Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Change Programme Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3243 

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

To find out more about what we do, our values and our generous benefits please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About the Role

Reporting to our Marketing Manager this role plays an important part in supporting SIB’s strategy and focus.

We are looking for someone who:

• Can create compelling communications showcasing our programmes and funds

• Can provide expertise and oversight in the shaping and embedding of SIB’s external messaging

• Can produce accessible and well-written marketing materials for our programmes and funds

• Can update website communications and manage newsletters

• Can organise external events and coordinate team member attendance

• Can support formal and informal engagement with SIB’s customers and the internal team

• Is an enthusiastic self-starter with a commitment to open and transparent communication with a wide range of stakeholders

Key responsibilities

Marketing

1 Working with Marketing Manager to implement the Marketing Strategy, including contributing to campaigns, messages and stakeholder relations.

2. Supporting the implementation of marketing plans for specific funds, working with our delivery partners and sub-contractors, as appropriate, and helping with programme and fund roundtables and events.

3. Supporting the Director of Investments and the Marketing Manager in delivering new business strategies by providing market analysis and data, publicity plans, key messages, event planning, set up and coordination as necessary.

4. Supporting the Marketing Manager with marketing contacts in partner, investee and other stakeholder organisations, maintaining contacts and ensuring that SIB funds and programmes are represented across sector events and in peer publications.

5. Liaise with the Business Development Manager to contribute effectively to new tenders, including supplying accurate marketing and communications data and deliverable activities.

Communications

6. Working with the CEO, Deputy CEO and Marketing Manager to implement the Marketing Strategy, including developing and managing campaigns, messages and stakeholder relations.

7. Supporting the development of content and publications as required including newsletters, brochures and reports, case studies, blogs, articles, website content, e-newsletter content.

8. Working with the Marketing Manager and Policy and Communications Manager to liaise with external networks – national, third sector and key regional press contacts, other communications managers – to increase the reach of SIB’s work and to disseminate it widely.

9. To adopt our continuous improvement and learning ethos.

10. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

11. To support and contribute to the implementation and delivery of SIB’s strategy.

12. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

13. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• Experience of creating impactful marketing materials and campaigns utilising multiple channels and platforms.
• Excellent oral communication skills with the ability to communicate effectively with a wide range of stakeholders.
• Experience of event set up and coordination including booking venues, managing guest lists and arranging speakers.
• Excellent written communication skills with the ability to write accurate, engaging and crisp copy for a range of different channels.
• Technical knowledge of website management and working with a range of different CMS such as Drupal and Wordpress.
• Good organisational, planning, and project management skills and the ability to work to tight deadlines
• Comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Comprehensive knowledge of Adobe Creative Suite apps, including Acrobat Pro DC, InDesign, Illustrator, Premiere Pro, and After Effect
• Commitment to equalities and customer care
• Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
• Commitment to equality, diversity & inclusion

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.

Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.

Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months. 

The program chiefly consists of a twice-annual sequence.

• Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports

• The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas

• Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.

• Evaluation and improvement work for the program itself,  and the post-program support and evaluation plus improvements period. In between, the team 

The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and  interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.

SPECIFIC RESPONSIBILITIES

The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:

Direct Program Management - 40%

• During the preparation phase:

  • Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants

  • Improving systems such that running the program becomes more efficient and effective round over round

• During the program phase for 8 weeks twice a year (February to March and August to September):

  • Facilitating training sessions  - discussions, presentations, workshops - with participantsbased on best practices

  • Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.

  • Mentoring participants directly in 1:1 calls and chats

  • Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions

• Towards the end and immediately following the program:

  • Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating

  • Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants

  • Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors

Alumni/Community Management & Development - 40%

• Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)

• Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community

• Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)

• Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community

• Evaluating opportunities and focusing on the most impactful ones

Program Improvement / M&E - 20%

• Carrying out and improving our internal program monitoring & evaluation:

  • Collecting and assessing feedback from participants and alumni

  • Prioritising areas for improvement

  • Brainstorming and deciding on solutions

  • Implementing or delegating improvements

• Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes

• Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.

• Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential

• Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations

• (At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit

ABOUT YOU

The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Personality traits:

  • Conscientious and organised

  • Has a bias toward action

  • High emotional intelligence

  • Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)

  • High standards and a constant desire to improve

  • Excited to ruthlessly focus on only the most effective tasks

  • Highly collaborative, low personal ego

  • Keen to give and receive feedback

  • Quick and self-driven learner

  • Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)

• Competencies / abilities:

  • Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed

  • Generalist, with a good balance of “people” and “project” skills

  • Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated

  • High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)

  • Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)

• Experience / technical skills:

  • Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful

  • Deeply results-focused and impact-minded

  • Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)

  • Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them

Desirable Skills and Experience Include:

• Experience delivering programs in nonprofit or government settings, ideally in LMICs

• Experience in founding or working at early-stage organisations

• Foundational (empirical, nonprofit) research literacy

• Basic quantitative and spreadsheet skills

• Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.

The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.

Key Responsibilities

· Continue to build our visibility and relationships with other organisations

· Research and prepare the submission of grant and trust applications

· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.

Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK 
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.

You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.

Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.

This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.

The role reports to the Learning Programme Co-ordinator in the CPD Team.

We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK. 

Applications close at 08:00am on Monday, 4 November 2024.  
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote the job title and reference number 2405 in your application. CVs will not be accepted.

NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.

No agencies please.

We are looking for an enthusiastic events officer who has experience in events organising either in the voluntary or corporate / commercial / sports sector to join our successful fundraising team!

You will be providing key and intensive support to the Senior Manager - Challenge Events, concerning the planning and implementation of all aspects of our challenge and running events portfolio (including the Great North Run and London Landmarks Half Marathon).

You will develop relationships with participants, individuals and organisations to maximise fundraising targets and ensure long term charity involvement.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Hybrid (home and office, London SE1)

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on an ongoing basis before the closing date so early application is advisable

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Head of Volunteering

Duration: Permanent, full-time Reporting to: CEO

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events

Contracted hours: 37.5-hour work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £35,000 - £43,000 depending on experience

Main Purpose of the Role

The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.

Key Responsibilities

• Develop and implement the StreetVet Volunteering Strategy

• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.

• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.

• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.

• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.

• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.

• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.

• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.

• Oversee the development and provision of volunteer reward and recognition activities.

• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.

• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.

• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.

• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.

• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.

• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.

• Manage budgets and resources related to the volunteer programme.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Please see full job description for essential experience required.