Programme Officer Jobs
Head of Communications
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: CEO
Start date: 11/11/2024 or as soon as possible thereafter
Hours of work: Full-time (1 FTE), Monday-Friday, permanent
Salary range: £48,000 - £58,000, depending on experience.
Purpose
Key responsibilities and duties
This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.
The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.
As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.
We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.
Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.
Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.
Key Responsibilities and duties
Creating, leading and overseeing the delivery of the organisations marketing strategy including:
- Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
- To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
- Overall responsibility for the website - direction, content, consistency and tone of voice.
- Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
- Development and improvement of user and supporter journeys.
- Marketing project initiation and management.
- Set and oversee marketing budgets
Strategic marketing sign-off including:
- Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
- Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.
Internal and stakeholder communications including:
- Membership of the senior leadership and management teams.
- Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
- Quarterly marketing reporting to trustees.
- Working in partnership with other agencies on issues of common concern.
- Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
- Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.
HR responsibilities including:
- Overseeing the recruitment to expand the marketing and communications team where required.
- Provide effective management of the communications team (5 direct line reports and 2 other staff).
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org
The deadline for applications is 12 noon on Monday 16th September.
You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.
Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.
Person Specification – Head of Communications
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- A minimum of two years’ experience at a senior level in a similar role.
- Experience of leading on strategic marketing planning, analysis and activation.
- Demonstratable track-record of using audience data and insights to make strategic recommendations.
- Solid understanding of digital marketing channels and how to use them to target relevant audiences.
- Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
- Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
- Demonstratable experience of managing budgets.
- Excellent interpersonal and communication skills.
- Experience of planning, executing and evaluating effective awareness raising campaigns.
- Experience of producing / commissioning high-quality written information for a wide range of audiences.
- Experience of appointing, managing, developing and appraising staff.
Desirable
- Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
- Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
- A proven leader, with the skills to manage and expand upon the marketing and comms team.
- Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.
Attainment
Essential
- A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.
Desirable
- Leadership or management training.
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
Desirable
- Interest in and awareness of children and adolescent mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
An exciting opportunity has arisen for a Training Manager to join an established and well-regarded Gloucestershire disability charity to lead on the delivery of peer led Abuse Awareness, Self-Advocacy and Enablement Training for adults in Gloucestershire with learning disabilities.
Training is delivered through both individual and group training sessions across the county.
By enabling and empowering Individuals to make decisions and act, the training will support people with a learning disability to develop the skills they need to ensure they are able to safeguard themselves from harm, contribute towards more independent living, and maintain and/or improve their health and wellbeing.
About You
You will be a highly motivated and engaging professional, with knowledge and experience in delivering and evaluating the effectiveness of training sessions, as well as guaranteeing the quality of delivery by the wider training team. This is an exciting opportunity for someone who has an interest in, knowledge and understanding of the daily challenges faced by adults with a learning disability.
The successful candidate will have a background in training or delivering in an academic environment. Direct experience of working with people with a learning disability is strongly preferred.
To be successful, you will have strong facilitation and communication skills, and the ability to engage with a diverse range of stakeholders. A proven ability to work collaboratively, flexibly, and virtually, is essential.
Experience delivering programmes related to diversity and inclusion would be beneficial, in addition to a thorough understanding of safeguarding.
The post is currently funded by Gloucestershire County Council.
What you will be doing:
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Leading a team to deliver our full range of bespoke training to adults with learning disabilities in Gloucestershire.
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Delivering the Building Circles Training to professionals and peers.
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Providing direction and prioritisation of course content in line with the Service Specification to meet the needs of those referred to the service.
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Working with the trainers and training administrator to recruit and train a team of co-trainers.
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Ensuring all training is outcome driven and measured against key performance indicators.
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Ensuring impact is measured and reported on to our Service Contract Managers, CEO and Board of Trustees
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Closely collaborating with a wide range of stakeholders and service providers to ensure timely intervention and support for referred individuals and groups
Duties include:
Delivery of training to individuals and groups with a learning disability across Gloucestershire.
Delivery of training to professionals/social workers/teaching staff across Gloucestershire
Staff training to colleagues as required
Building relationships with providers to sustain training year on year
Recruit and line manage a team of Experts by Experience, providing them with appropriate CPD and ongoing support.
Ensuring information shared online, social media and on our website is accurate and up to date.
Delivery of presentations to stakeholders to raise awareness of training.
Keeping up to date with changes in the law which are communicated via our training.
Collecting, collating, and analysing feedback from sessions in line with the Service Specification.
Ensuring all feedback and impact data is up to date for reports to Service Contract Managers, Trustees, CEO
Management, including regular supervision sessions, for trainers and co-trainers
Responsible for accurate documentation of all disclosures and safeguarding concerns
Assist CEO with bid writing for training projects
Other duties
Attendance at Building Circles events
Assisting with other responsibilities and workshops when required
Key essential criteria
Experience of working with people with learning disabilities and intellectual impairment.
Team management skills, ideally with a background in learning and development.
Current knowledge of effective learning and optimal environments for learning.
Excellent written communication skills with the ability to engage a wide range of audiences.
Excellent people skills and the ability to build constructive relationships with a wide range of people.
A compassionate, flexible and values led individual.
A full clean driving licence with own means of transportation.
Why you should work for Building Circles:
Building Circles (Registered Charity No 117838) was established in 2006 with the overarching aim of reducing social isolation and loneliness in adults with learning disabilities in Gloucestershire.
The guiding focus of our work is:
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Connecting people with learning disabilities to volunteers with shared interest to expand their friendship circles and to enjoy mainstream cultural activities.
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Training and upskilling people with learning disabilities to understand how to stay safe in their community and online, how to have a voice and advocate for themselves and be more in control of their own health and wellbeing.
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Supporting people with learning disabilities to access areas of personal interest to them with people other than family members and paid staff
The client requests no contact from agencies or media sales.
The National Homicide Service is a fast paced, specialist team.
Working closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, you will provide a pivotal role to support clients through the Criminal Justice System. You will complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.
You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
You will need:
Understanding of the impact of crime on victims.
Effective verbal and written communication skills.
Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
Ability to balance competing needs and priorities.
Ability to work independently and as part of a team.
A successful track record of building effective working relationships across internal and external stakeholdersA full driving license and transport (you will need to be comfortable travelling in your area to visit clients/attend police briefings/attend team meetings etc).
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Trusts Executive
Salary: £40,000
Location: UK remote - with a commitment to attend important meetings / training sessions in person in Haywards Heath or UK locations, up to 7 times a year. Availability to travel overseas for events/project visits up to one week a year, if required.
Contract: Full-time (35 hours) or Part-time (28 hours) with some flexibility around
hours worked.
About the role
Relationship Building:
- Manage and cultivate relationships with a portfolio of trust and foundation donors through bespoke proposals, mailings, reports, and meetings.
- Develop key relationships with CEOs, Directors, and Trustees to achieve planned objectives.
- Take personal responsibility for delivering agreed targets in line with the Trusts team strategy.
New Business Development
- Research, identify, and engage with new trust prospects in global markets.
- Work with Sightsavers' trustees, CEO, and senior figures to establish high-value funding relationships.
Cross-Team Working
- Collaborate across the organisation to deliver high-standard project proposals and ensure excellent grant management for existing donors.
Networking and Contribution:
- Actively participate in trust and foundation networks.
- Contribute to the overall direction of the Trusts and Corporate Partnerships Team by sharing information, insights, and fundraising materials.
Essential:
- Excellent written skills for proposals, bids, and reports.
- Experience in fundraising, marketing, or sales.
- Proven success in cultivating and maintaining donor/client relationships.
- Understanding of charity sector and international development issues.
- Strong presentation and writing skills, including project budgets and reports.
- Excellent communication, people, and IT skills (Word and Excel).
- Good analytical skills and attention to detail.
- Highly collaborative with strong listening and negotiating skills.
- Numerate with the ability to analyse complex financial information.
- Self-confident, proactive, and able to meet deadlines.
Please complete an application via our recruitment portal.
Closing date: 2 September 2024
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Chapter Executive Assistant
We are recruiting for an Executive Assistant / Chapter Clerk and Assistant to the Communar.
We need someone who is proactive and motivated with exceptional organisation skills to help manage the governance processes and support the Communar to run the Cathedral.
Don’t worry if you don’t have specific experience of working for a faith based organisation. Whilst it’s experience in a faith based and/or third sector organisation is desirable, what’s more important is someone who has relevant experience of working with a board and supporting a senior manager with the ability to pick up the particulars of working in this environment and sympathise with the aims of our organisation.
Position: Chapter Clerk and Assistant to the Communar
Location: Chichester
Hours: Full time – 35 hours per week
Salary: £35,000
Contract: Permanent
Benefits: Slightly enhanced pension contribution, 34 days’ leave including Bank Holidays, Employee Assistance Programme, free onsite parking, discounts in the Café and Cathedral shop, employer supported volunteering and flexible working opportunities.
Closing Date: 10th September 2024
The Role
The main duties of this role is to provide executive support to:
- The Chapter, which is the Cathedral’s governing body and is similar in function to a charity trustee board, including its associated committees and institutions;
- The Cathedral’s Communar, who is the Cathedral’s Chief Operating and Finance Officer;
You will ensure the delivery of excellent governance, facilitating the smooth running of Cathedral processes and working on any assigned projects.
About You
You will have experience of a similar type of work at a similar level and familiarity with working closely with senior staff and board members.
We are looking for someone who can show evidence of building and managing effective relationships with a range of stakeholders in complex organisations and experience of charity governance or an aptitude to learn is highly desirable.
About the Organisation
The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. Staff do not have to be Christian, but you should understand the Christian mission.
In accordance with Church’s policy, Promoting a Safer Church and the House of Bishops’ Safeguarding Policy and Practice Guidance, the Cathedral is committed to the safeguarding of children, young people, and vulnerable adults who may be at risk.
You may also have experience in areas such as Executive Assistant, Senior Executive Assistant, PA, Personal Assistant, Assistant, Chapter Executive Assistant, Board Executive Assistant, Senior Administrator, Admin, Administration, Clerical.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Salary: £38,143 to £40,095 per annum, pro-rata for part time hours
Location: London, E8 4DG
Interviews Commence: Week commencing 2nd September 2024, subject to extension
Start date: September 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
The role:
The postholder will be vital in securing growth in our Enterprises, Training and Supported Housing services. They will create imaginative proposals and partnerships to attract funding for our Enterprises and Training team to access trusts, foundations and national funding programmes. They will develop local marketing and fundraising initiatives enabling us to create new ideas and enhance our work. Working closely with the Senior Leadership Team to develop new supported housing services, their role will be crucial to us achieving our Income Strategy and the goals of our next five-year Business Plan.
Key duties and responsibilities:
• Compile and upkeep a database of relevant opportunities on Zoho database so that we can accurately plan fundraising activity
• Evaluate opportunities with the CEO to ensure they meet organisational needs and that we achieve a high success rate
• Write and submit a range of well-researched and persuasive fundraising applications to trusts and other sources for support
• Lead on completion and submission of complex funding applications, involving other PBHA staff, notably the Enterprises and Training Manager.
• Build and nurture positive relationships to mutual benefit with trusts and foundations, promoting the impact of PBHA and how we may enable a trust to realise their mission
• Work in conjunction with the Director of Finance to create budgets and collate financial information fully supporting the delivery of proposed projects or activities
• Develop, in conjunction with a team of volunteers and the Information Project Manager, a range of mechanisms for maintaining and developing relationships with funders, including using Zoho, social media and events
• Work with managers and use Zoho to ensure accurate and on-time reporting to funders
• Work with project managers to ensure compliance with funding requirements of all future, existing and recently finished contracts and grants
• Assist the Director of Services in the coordination and completion of PQQ documentation and tender documentation in response to tender opportunities
• Identify and respond to opportunities for sponsorship support for PBHA’s activities
• Monitor performance in relation to fundraising and business development providing regular updates to the Senior Leadership Team
• Keep abreast of fundraising methods, trends and sources, communicating these internally
• Continually develop, taking responsibility for own learning and personal development.
Customer Focused Services:
• Lead your volunteer team in promoting participation and co-production opportunities so that tenants/participants have maximum influence over the development of PBHA.
• Positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.
The Kingsland Hub site has one level and is accessible to wheelchair users.
The post holder is accountable to the Chief Executive Officer.
Main Conditions of Service:
This post is for 22.5 hours per week, 3 days per week, Monday – Friday, 7.5 hours per day with days to be negotiated on appointment. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.
Salaries and expenses are based on PBHA’s salary scales and are revised each year. The salary for this post will be in the range of £38,143 - £40,095 points 22 to 25 and the starting salary is £38,143 point 22, for the full-time hours.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months). The notice period for this role is 4 weeks.
PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• Experience of producing compelling proposals that have generated income from a range of grants and trusts
The competencies required for the post are the ability to:
• Demonstrate that you can manage a workload of multiple proposals and complete them accurately and to deadline
• Proactively work with managers to develop creative proposals that can fund core activity
• Seek out fundraising opportunities and evaluate their fit to our income generation strategy
• Focus our grant and trust activity to ensure we bid for larger scale opportunities (20k to 200k) and achieve a high success rate
It is desirable that the candidate has:
• Knowledge of fundraising in the housing sector and / or knowledge of community organisations in Hackney, Islington and the surrounding areas
• Membership of the Institute of Fundraising
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service (pro rata)
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Are you motivated and passionate about leading a women’s and girls’ charity, who are underrepresented and facing inequality? Do you have the skills and expertise to develop and manage a team of senior leaders to take the organisation’s vision and strategy forward.
Based in Harehills Shantona, has worked with women, girls and their families from Black, Asian and Minority Ethnic backgrounds in disadvantaged areas of Leeds for the last 26 years.
Shantona is the first contact point, which breaks stigma, takes a holistic approach to domestic and sexual abuse, health inequalities as well as mental health and promotes healthy relationships. Shantona inspires women, strengthens families and builds communities and challenges discrimination and inequalities wherever they occur.
We are currently recruiting a Director of Operational and Strategic Development
Salary: £37,697.84 - £41,835.47 (pro rata 35 hours) + 6% pension
Hours: 28 per week
Holiday Entitlement: 25 days per annum + bank holidays
You will lead, manage and support staff delivering adult and young people services and actively support the development of the organisation, its funding streams, Strategic direction and all aspects of operational delivery. As the Director of Operational and Strategic Development you will be required to deputise for the CEO at external and internal meetings. Lead on the development and implementation of Shantona’s strategic plan in alignment with its mission and goals.
Ensuring the delivery of all projects within Shantona are of a high standard, including robust Safeguarding culture and systems and service delivery meet their targets and deliver quality outcomes for service users.
Professional qualification at level 5 or above in management, community work or social work or equivalent.
For more information get in touch with us – we are happy to chat through the scope of this role and how you can become part of this crucial service provision.
Closing Date: 06/09/2024
Interview dates: 12/09/2024 and 13/09/2024
For an application pack, please get in touch
This post is (*Female) only, Equality Act 2010 Schedule 9 (Part 1) Occupational Requirement
Shantona has a commitment to Safeguarding adults, children and young people. All successful applicants will be subject to an enhanced DBS check before commencing employment.
To inspire and empower culturally diverse women, children, young people and families to be confident, independent and resilient.
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The client requests no contact from agencies or media sales.
ABOUT US
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.
At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.
We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.
JOB DESCRIPTION
Job Title: Fundraising and Partnerships Manager
Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.
Reports to: Executive Director
Salary: £30,000 pro rata
Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.
By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.
Location:Dalston, London (5 Balls Pond Road, N1 4AX)
Contract: Permanent, pending a successful 6-month probationary period
Annual Leave: 25 days (pro rata)
Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.
In line with legal requirements this post is subject to a Right to Work check.
Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.
FUNDRAISING
1.1 Fundraising Management and Donor Liaison:
- In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
- Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
- Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
- Support the Executive Director with fundraising and reporting to individuals and trusts.
1.2Events
- Plan and manage, in collaboration with the Action Village India team, the events for the year
- Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
- Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.
See attachment for additional responsibilities
PERSON SPECIFICATION
EXPERIENCE
- Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
- Proven experience in writing project proposals and reports for funders.
- Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
- Experience co-organising events and fundraising activities.
KNOWLEDGE and SKILLS
- Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
- Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
- Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
- Ability to absorb, filter and re-present information for new audience
PERSONAL QUALITIES
- A passion to support humanitarian activities that benefit the most vulnerable.
- Excellent communication skills: presenting complex information clearly, concisely and persuasively.
- Proficiency in using Excel.
- Ability to stay focused and efficient in the face of changing priorities and multiple demands.
- Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
- Excellent organisational skills, including ability to work systematically to deadlines.
- Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.
DESIRABLE REQUIREMENTS
- Experience of working in partnership and solidarity with national and local NGOs.
- Ideally, experience of working in international development with a specific focus on Asia and India.
- Clean driving licence
- IT skills
- Photoshop and Indesign experience
OTHER REQUIREMENTS
- Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
- Able to travel to rural India if required
- Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
- Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
- Commitment to the values, vision and ethos of Action Village India.
CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September
Selection Process and timescales:
- 9am Monday 16th September 2024
Deadline for applications - Wednesday 18th September
You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview. - Monday 23rd September 17:00
Deadline for submission of written exercise(s) - Thursday 26th September
Interviews - You will be informed of our decision on your application and interview as soon as possible after 26th
- Wednesday 2nd October or when discussed and agreed
First possible starting date or starting date when discussed and agreed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for developing funding opportunities to make a difference? Are you a natural leader who wants to play an important part in organisational success? If so, we have a great opportunity for you to join nasen as Head of Fundraising.
Head of Fundraising
Salary: £45,000 (circa)
Hours: Full time
Contract Type: Permanent
Location(s): Hybrid working arrangement, nominated office either Tamworth or London
nasen have a rare and exciting opportunity for a Head of Fundraising to work with our Executive Leadership team to identify opportunities and develop new business opportunities.
You will lead and implement development strategies and opportunities to support growth and funding for the overall organisation. You will play a key part in liaising with internal and external stakeholders and overseeing tender and funding opportunities including submissions.
This is a full-time permanent role working 35 hours per week (Monday – Friday) in line with our agile working policy, which blends homeworking with office time.
About us
nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
Our work spans the delivery of international programmes of support through to direct, ‘on the ground’ engagement with schools and settings.
About the role
At nasen, we want to tackle barriers to inclusion. We want all children and young people to have the education they deserve, and we have ambitions to raise income to fund our purpose.
As a not-for-profit organisation, developing new relationships and raising new income to do what matters is important to us. Over the past year we have been on a development journey, building a culture of development across our teams. Therefore, you will be joining us at an exciting time as we look to deepen our work across England, the UK and international markets.
The Head of Fundraising role involves working alongside operational teams, co-creating responses to tender opportunities, leading the bidding process and pitching to funders about why nasen is the provider of choice. It’s about meeting people and organisations, forming partnerships and ensuring our offer is strategically relevant.
You will be an essential and valued member of the Senior Leadership Team, helping us in our mission to create an inclusive and equitable education for all, reporting to the Executive Leadership team and the CEO whilst working with talented education professionals and our marketing team.
You will line manage a Development and Income Generation Officer.
Employee Benefits
- 30 days annual leave per year
- Christmas Closure
- Hybrid working (Policy available on request)
- 8% employer contribution pension
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
Closing Date: Close of play Sunday 8th of September 2024.
We will be reviewing applications as they come in.
We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.
Interviews will include a pre-prepared presentation or a desktop exercise during week commencing 16th September.
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
Please note that applicants must have the legal right to work in the UK.
No agencies please.
The Head of Governance and Compliance is looking for a full-time Governance Coordinator to support the Governance Team at KCLSU.
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our External Speaker processes for our student activity groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting
Governance Coordinator (Visiting Speakers) Role
The requirements and responsibilities of this role are central to understanding what is expected and these can be found in the role profile. To be performing well in this area, you must be fulfilling the overall purpose of the role and visibly demonstrating the main accountabilities of the job. This does not always mean that you are expected to fulfil every single responsibility, and you will agree priorities with your manager within the scope of your role profile. You should make sure that you and your manager are broadly happy that your role profile is up to date
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our Visiting Speaker processes for our Student Activity Groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting.
Core Tasks:
Visiting Speakers Responsibility:
Our Governance Coordinator is the key point of contact for all External Speaker bookings by KCLSU student societies and activity groups.
Responsibilities include:
- Complete initial checks, and any required risk assessments, for all external speaker bookings, against the trigger criteria within the policy.
- Coordinate mitigations such as chairing training for events that are high risk.
- Liaise with Kings to enable student groups with external speakers to book rooms for events.
- Organise meetings with student groups to improve awareness, knowledge and understanding of how the KCLSU works to support freedom of speech at King’s.
- Work with the Head of Governance and Compliance on issues arising from External Speaker events or risk assessments.
- Support reviews and provide data for the Trustee Board or Sub-Committees as required.
- Maintain and continue the development of automated recording processes to record, track and analyse trends for visiting speakers.
- Support the Head of Governance and Compliance in developing and delivering student group training and inductions for trustees and staff as required.
- Coordinate the work of the Governance Assistant in liaising with students and societies regarding arrangements for low to medium risk events, where no referrals need to be made for a full, joint risk assessment with King’s.
- Support the joint KCLSU and King’s College London freedom of speech initiatives through the work of the Freedom of Speech Advisory Group (FESAG) (Operations Group), agenda setting and servicing meetings
The post-holders shall also:
- Assist with the planning and scheduling of governance and policy related agenda items for the annual cycle of Board and Sub-Committee meetings;
- Support the governance-related policy review process, including developing new or updated policies, and their effective implementation;
- Provide support for the effective communication of Board and Sub-Committee information (non-confidential) to staff and student community to meet the requirements of the Articles;
- Jointly service with the Head of Governance and Compliance taking minutes for meetings for Board, Sub-committees and other governance events;
- Take meeting notes for the Head of Governance and Compliance’s project meetings as required;
- Assist with the updating of annual policy and governance documents ready for incoming Officer and Student Trustee training;
- Ensure the policy and governance sections of the KCLSU website are kept up to date with new policies and procedures.
- Service the Health, Safety, and Wellbeing Committee.
A successful candidate must have:
- Experience of working in a busy administration role and ability to manage time effectively.
- Experience of working in a busy office environment with varying demands and deadlines.
- Experience of organising meetings and taking minutes during meetings.
- Experience of building effective working relationships and communicating effectively with a wide variety of audiences.
- Experience of organising time and resources effectively and prioritising workload.
- Experience of producing reports and presentations.
- Experience of writing policies, procedure and guidance.
- Experience of following procedures and maintaining accurate records for reporting purposes.
- Experience of training others (internal audiences) on aspects of the role for induction and knowledge sharing purposes.
- Experience of working in incident management/health and safety would be beneficial.
For further details and Person Specification, please review our Job Pack below.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week, part time will be considered minimum 28 hours.
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust is on a mission to help women and their children to overcome the devastating mental health impact of Domestic Abuse. This is a pivotal time to join our Communications team.
As the Senior Communications Manager, you will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; supporting on Calls for Evidence and drafting copy for marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our fundraising, counselling, and research teams. You will plan and deliver effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels.
Woman's Trust
The charity was originally established by a group of survivors and Counsellors to meet the gap in specialist mental health services, designed by and for women, to ensure that women affected by DA can live a life free from further harm and abuse.
This is a pivotal time to join the Woman’s Trust Communication’s team, as we want to generate more awareness of our work, capitalising on our unique position in the women’s and mental health sectors. We want to proactively get organisations involved in the conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health.
If you are looking to make a real impact in your Communications career, then we would like to hear from you, so please do get in touch.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Interviews will be held on a rolling basis.
Closing date for applications: Monday, 16th September 2024.
Please note, that this post is open to female applicants only, the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. Thank you again for your interest in our work.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Viewpoint is a service user charity currently covering Hertfordshire. Our aim is to enable people who use mental health and addiction services to have a voice in feeding back how well services are working and to be part of future service planning.
We are now seeking a person to support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement and to manage and supervise staff employed by Viewpoint.
Viewpoint Operational Manager
Title: Operational Manager
Responsible to: Chief Executive
Location: Welwyn Garden City, Hertfordshire
Hours / salary: 22 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary - Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month waiting period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary
period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
About Viewpoint
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and / or addiction challenges. Across Hertfordshire we work with over 800 experts by experience and put them at the centre of everything we do. We support people to be independent, have their say on the quality of services that they experienced and influence change to those services.
Our support is flexible and needs-led and is delivered through outreach groups, one to one interaction or remotely.
Staff or members who have a lived experience of mental illness and / or addiction facilitate our programmes.
We offer educational sessions that enhance wellbeing and equip individuals with the skills and self-belief to aid their recovery journey.
Our goals
Purpose of the post:
-
To support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement.
-
To manage and supervise staff employed by Viewpoint.
-
To promote Viewpoint with both statutory and Voluntary Community Faith Social Enterprise (VCFSE) at a county level.
Principal Responsibilities:
Management
-
To provide operational management and leadership to achieve the aims and objectives of the Viewpoint strategy.
-
To ensure that appropriate policies and procedures are adhered to, developed and updated in compliance with relevant legislation.
-
To attend contract reviews and provide such monitoring information as required by the service contract.
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To develop and maintain good working relationships with all relevant statutory, independent, and voluntary agencies.
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To raise and promote the work of Viewpoint across the county and all relevant bodies.
Staff
-
Provide effective line management to all Viewpoint staff in accordance with agreed policies
Financial
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To participate in the preparation and production of the Viewpoint Annual Report and Business Plan.
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To ensure proper use of resources and working within agreed budgets.
Fund-raising
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To contribute to the development of fund-raising activities to ensure the continuation and development of Viewpoint.
Representation
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To negotiate appropriate user representation with service commissioners and providers.
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To support user representation on County-wide forums.
General
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To ensure relevant recording, monitoring and evaluation of project work is routinely carried out and in compliance with relevant legislation and the requirements of the service contract.
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Maintain awareness of national and local initiatives and best practice regarding user involvement.
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Undertake other duties, consistent with the level of the post, as required from time to time by the Chief Executive and Executive Committee.
Service Development and Delivery
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Maintain up-to-date knowledge of legislation, national and local policies and issues in relation to mental health and wellbeing.
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Comply with all relevant Viewpoint policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information, and to be aware of any changes in these.
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Be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.
-
Complete entries in the appropriate records and performance database.
Learning and Development
-
Participate in mandatory training and development activities
We welcome applications from people who use or have used mental health and /or addiction services.
Closing date: 12pm Friday 6th September 2024
For an application pack: please telephone Viewpoint on 01707-386-136 or
e-mail info@hertsviewpoint(dot)co(dot)uk
Please note - In order to apply you must complete the application form. We do not accept CV's.
- Salary: £32,020 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
- Hours: 4 days per week, equivalent to 30 hours per week. This may be flexible.
- Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
- Pension: 4%, incremental pension contributions.
- Contract: 2 years, fixed term (with possibilities of extension subject to funding)
In this role you will be responsible for ensuring the effective administration, maintenance and development of relevant FLEX’s resources and systems. This role involves leading on HR processes, including recruitment and onboarding, staff development and training, etc. as well as tasks related to governance and compliance, finance and grant administration. You will work closely with FLEX’s management team and will be responsible for staff communications regarding office operations and human resources.
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The client requests no contact from agencies or media sales.
Role description
Title: Interim General Manager
Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)
Location: Remote and at the London LGBTQ+ Community Centre
Salary: £50,470.00 full-time pa; pro rata
Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months.
Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.
We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).
We are open to recruiting one person or two depending on candidates’ experiences and preferences.
Please refer to the summary below to clearly see the breakdown of tasks, days and salary.
Option 1:
Role: General Manager and Fundraiser (covering all responsibilities)
Key responsibilities:
- Finance and Risk
- HR and Team Management
- Business Development
- Board of Trustees Management
- Stakeholder Management
- Legal and Governance
- External Communications and Leadership
Contract: 3 days per week (6 months)
Pro rata salary: £30,282
Option 2: Two separate roles splitting general management and fundraising responsibilities
Role: General Manager
Key responsibilites:
- Finance and Risk
- HR and Team Management
- Business Development
- Board of Trustees Management
- Stakeholder Management
- Legal and Governance
- External Communications and Leadership
Contract: 2 days per week (6 months)
Pro rata salary: £20,188
Role: Fundraiser
Contract: 1 day per week
Pro rata salary: £10,094
Reports to: Chair of Board of Trustees
Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead
Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead
Closing date: Sunday 8 September 2024 at 9pm
Interviews will take place the week commencing Monday 16 September 2024.
The successful candidate will start on Tuesday 5 November 2024
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About the London LGBTQ+ Community Centre
The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.
Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.
The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.
Overall purpose of the role
As the most senior team member, the General Manager:
- Leads the team with four direct reports and other four indirect
- Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
- Evaluates and improves operations and financial performance
- Leads our fundraising efforts and overall income generating activities
- Co-designs strategy and sets goals for growth
- Provides solutions to issues
Benefits
Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:
- Holiday allowance of 25 days, increasing yearly after two years of service
- Employer pension contribution of 3%
- Access to an employee helpline to help you deal with personal or professional concerns
- A holistic wellbeing package
- DBS funded by employer
- Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
- Flexible working
- Being part of a small organisation where you can really see your impact
- Working alongside a range of other LGBT+ organisations
Key responsibilities and duties
- Fundraising
- Lead fundraising team
- Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
- Work closely with Events and Outreach Lead to design programmes to apply for funding
- Write funding bids for public grants and trusts
- Manage successful grants, monitoring and reporting
- Lead corporate sponsorships strategy
- Manage relationships with current corporate donors to secure ongoing funding and develop new relationships
- Finance and Risk
- Lead strategic financial plans
- Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
- Help to ensure a sustainable income from individual, corporate, legacy and trust donations
- Supervise accounting and reporting working with Finance Lead
- Establish and monitor key indicators of the organisation’s impact and financial health
- Risk management: maintain awareness of risks and changes in the external environment that affect the organisation
- HR and Team Management
- Team management and leadership
- Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
- HR systems and processes development
- Operate within the annual budget and ensure management and HR policies are up-to-date
- Recruit and work with the senior management team
- Business Development
- Design and deliver the organisations’ business plan
- Design and supervision of organisational strategy
- Supervise the maintenance and creation of all operational policies required
- Supervise of all Centre activities
- Operational systems and processes
- Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action
- Board of Trustees Management
- Secretary role at meetings: set up meetings, minutes and other administrative tasks
- Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
- Supply regular reports to the Board and attend trustee and sub-committee meetings
- Stakeholder Management
- Build relationships with local authorities and the media in order to advance the organisation’s aims
- Lead partnerships with other LGBTQ+ organisations; London and beyond
- Lead outreach to non-LGBTQ+ organisations
- Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development
- Legal and Governance
- Ensure the organisation fulfils its legal, statutory and regulatory responsibilities
- External Communications and Leadership
- Represent the organisation at external events and publicity opportunities
Person specification
Short listing criteria: E = essential D = desirable
Professional experience
- Excellent leadership, people management experience and delegation skills - E
- Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
- 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
- Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
- Ability to communicate effectively- E
- Patience and attention to detail - E
- Experience in planning and budgeting- E
Personal qualities
- Excellent interpersonal skills - E
- Someone who can work self sufficiently and in a team environment - E
- Leads by example – striving for high quality work and ensuring other people meet this standard - E
- An engaging, passionate, energetic human- E
- Excellent written and verbal communication skills- E
- Commitment to equality, civil rights, and LGBTQ+ rights - E
- Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
- Experience working with communities in general and the LGBTQ+ in particular - D
Ready to apply?
Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.
Please add the following information to the subject line: General Manager Application
We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.
The client requests no contact from agencies or media sales.