Programme Officer Jobs in Haringey, Greater London
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Middlesex University marries radical creativity with practice-oriented education, on a beautiful open campus right in the heart of North London. Our second campus, at Stone X stadium, is just a 5 minute bus ride away. We enjoy a strong relationship with the University, who understand the unique role the SU has to play in their vision - to transform students’ outcomes to change their lives.
Our community is a melting pot of the local and the global, with students encouraged by the University’s industry focus, excellent teaching standards and fantastic location.
For September 2024, we have just established a students’ union space in MDX House, the home of student life on campus. Our Head of Engagement and Influence will lead the charge to harness mass engagement from our students in extra and intracurricular opportunities so that they can develop the skills, networks and communities to influence their education and shape their futures.
Leading a directorate of 9 full time staff, and supporting three full time student officers as well as 100s of student leaders, you will help staff and students develop communities and campaigns approaches that ensure students are shaping their education, their communities and their lives. The successful candidate will have excellent coaching and mentoring skills and be able to put them to use to develop staff and our full time officers, growing and developing their teams to reach new heights. You will have the skills to build systems, processes and projects to ensure that students have excellent support and opportunities, with the ability to lead the team to achieve our vision for Engagement and Influence.
We are looking for someone who will go the extra mile for students, who is passionate and committed to the impact MDXSU can have on our students’ futures. You’ll be a great communicator, a team player and relish the opportunity to work directly with students every day.
Due to our new Progression Framework, the successful postholder will get the opportunity to develop significantly throughout their time with MDXSU. You will be supported to take on challenging projects and opportunities that directly contribute to the skills you need for the rest of your career, including access to a free MBA or equivalent masters’ level qualification with paid study time. Through quarterly reviews, and a structured progression plan, the most successful candidates could move from the entry point of the band to the top of the pay scale in as little as 18 months.
Like all SU staff, the Head of Engagement and Influence also shares responsibility for supporting the work of our elected student officers and delivering against key projects, such as welcome week activity, SU elections and feeding into the wider work of the SU and the university.
Both the Students’ Union and the University are going through a period of ambitious change, making MDXSU an exciting place to work, with a fun and sociable staff team. This role is ideal for someone who is ambitious and interested in the opportunity to experiment and lead new practice. You could be looking for your first senior management role in students’ unions after a successful period in people and project management, or you might be a senior leader in a smaller organisation looking to grow your experience. We also actively welcome applications from people looking to move into students’ unions from aligned sectors, such as youth work and community development.
Benefits:
- A generous leave package including 25 days annual leave plus bank holidays
- An additional two weeks’ closure during Christmas and New Year
- Up to five days’ additional religious and cultural festival leave
- Enhanced maternity leave at a family friendly employer
- The ability to undertake a fully funded MBA, or alternative masters’ level study, at Middlesex University following completion of probation
- Access to additional professional training and development opportunities, including Middlesex University’s excellent staff development programme
- Development through MDXSU’s Progression Framework, with a quarterly review cycle which enables high performing staff to progress quarterly through their band
- Study leave of up to 20 days for staff undertaking work related study
- An interest free season ticket loan for travel and access to the Cyclescheme Bike to Work scheme
- An Employee Assistance Programme that offers free and confidential support including telephone counselling and financial advice
- Access to the MDX Fitness Hub at staff rates, including access to professional personal training and a high quality gym
- Access to Unidays, Student Beans, and Totum, with 100s of student discounts also accessible to students’ union staff
The client requests no contact from agencies or media sales.
Job term: Full time, 32 hours per week, fixed term maternity cover until December 2025
Location: Remote based and in person in London (SW4), UK
Closing date: 10:00 Monday 14 October
Interviews: Conducted w/c Monday 21 October - with remote options possible
Start date: Monday 25 November
Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is an international publisher of material on philanthropy, including Alliance magazine, a quarterly publication on philanthropy, and social investment globally. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation.
We aim to be a fluid organisation, being able to introduce new ideas in quick time enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4 Day Week Employer.
We are currently seeking a highly motivated, confident individual with excellent organisational skills to take on maternity cover for the role of head of marketing, advertising and events.
Reporting to the executive director, you will be responsible for the sale of advertising space on our website, through email blasts to our mailing lists, via our weekly emails and within our quarterly print publication. You will also be responsible for the line management of event support, while managing our event programme which consists of up to 19 digital and in-person events per year. You will also be responsible for line management of the subscriptions manager, overseeing concurrent marketing projects, targeting key subscription areas, and ensuring a high level of renewals amongst our subscribers. Alongside this, there will be opportunities to represent Alliance at external events both in the UK and abroad.
The successful candidate will have strong, persuasive oral and written communication skills, enjoy working in a small team, and have excellent organisation and time-management. The candidate will be a willing participant in all APT discussions and play an active part in driving the organisation forward.
To apply, please send a CV and a covering letter to Amy McGoldrick by 10:00am on Monday 14 October 2024. We are a small organisation and only successful interview candidates will be contacted. If you have any questions regarding the role, please contact us by email.
Main responsibilities
Marketing & sales
- Lead responsibility for the marketing strategy to grow the circulation of Alliance
- Direct line management of subscriptions manager to ensure the implementation of this strategy
- Indirect management of marketing support staff
- Setting and ensuring the delivery of organisational growth targets across all forms of readership
- Garnering quality feedback from existing audiences to ensure our products are meeting audience expectations
- Responsibility for the marketing budget
Advertising
- Creating and executing campaigns to increase the advertising revenue of Alliance
- Promoting advertising opportunities across print, digital, and online to all of our existing clients
- Building relationships with potential new advertisers and exploring new markets
- Maintaining relationships with all current advertisers
- Ensuring that all advertising material is provided by the client in time to meet our schedules
- Ensuring all invoices for advertising are raised, issued, and paid in a timely fashion
- Answering any advertising enquires in a professional and timely manner
- Maintaining and updating the Alliance media kit
Events
- Primary responsibility for organising & promoting both in-person & digital Alliance events
- Co-ordinating with the editorial team to ensure a good standard of panellists and debate
- Driving growth of our event audiences
- Primary responsibility for income generation via sponsorships and event services
- Securing external bookings for our event services and managing those events
- Management of freelance event support staff and external suppliers
Organisational
- Responsible for reporting on three main pillars of the role to board of trustees and funders
- Attending sector events (both in the UK and internationally) to further the aims of APT
- Maintaining accurate details of projects and analysing the success of campaigns
- Reporting back to colleagues on progress of all projects and potential new opportunities
- Checking the organisation’s inbox and responding to customer queries
- Working knowledge of CRM
General
- Being an active team member and contributing ideas to the long-term development of Alliance
- Working on required tasks relating to any other APT projects
Person specification
Essential
- Experience of working on marketing campaigns
- Experience of advertising sales
- Ability to forge relationships with external partners
- Good writing skills
- Good, confident telephone manner
- Good understanding of Microsoft Office – including Word, Excel, and email
- Excellent organisational skills with the ability to manage multiple projects and meet deadlines
- Ability to work independently
Desirable
- Experience of working with subscriptions
- Experience of event organisation and management
- Experience of using CRM
- Experience of using MailChimp
- Experience of Office 365
- Experience of working in a charity
- Interest in philanthropy and social investment
Workplace benefits
Included, but not limited to:
- Four-day work week
- Flexible working, both in terms of times and location
- 28 days (7 weeks) of annual leave (including Bank Holidays)
- Enhanced pension
- Life assurance
- Eye tests
- Seasonal ticket loan
- Travel insurance
- Employee volunteering
- Mental wellbeing
- Physical wellbeing
- Occupational Sick Pay
- Critical illness insurance
- Health cash plan
A media platform acting as the critical friend to philanthropy worlwide by providng coverage of global philanthropy across print, digital and events.
The client requests no contact from agencies or media sales.
Concerned about the climate emergency? Keen to use your fundraising expertise to protect the planet for future generations?
We are looking for an experienced and inspired fundraiser to manage our individual giving supporter recruitment programme. As IG Supporter Recruitment Manager you will manage the programme, leading the development and implementation of the strategy to maximise the value of our donor recruitment activity.
Key Skills and Attributes:
This role requires a confident fundraiser with a solid grasp of all supporter recruitment channels and an understanding of retention and development channels.
You’ll need a track record of successful recruitment fundraising from individuals, with experience in donor recruitment or in direct marketing acquisition within the commercial sector.
Experience of driving effective direct marketing activity is essential, as is knowledge of fundraising compliance and best practise in line with evolving regulations.
The programme covers a diverse range of activities and techniques to recruit regular givers, cash donors and product donors, with a strong focus on digital platforms. This includes recruitment activity such as Meta paid social, Performance Max, paid search, and converting supporters to donors through post action asks and emails, as well as a testing programme for new activity. Additionally, this post would be responsible for optimising welcome journeys to improve retention, Value Exchange products, inserts, Out of Home and Connected TV.
Our supporter experience programme includes cash appeals, upgrade, reactivation, a biannual supporter magazine, cash to regular giving conversion activity, e-appeals and retention activity.
The Individual Giving programme has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans.
Each Individual Giving Officer manages a selection of projects across recruitment or experience, rotating project management to support development and learning across the team.
The team:
The role is in the supportive and friendly Individual Giving (IG) team, which sits within the Income Generation directorate.
The IG team consists of eight roles:
· Head of Individual Giving
· Individual Giving Supporter Recruitment Manager
· Individual Giving Supporter Experience Manager
· Legacy Manager
· Individual Giving Officer x 4
The Supporter Recruitment Manager line-manages two Individual Giving Officers and works closely in alignment with the Supporter Experience Manager.
Closing date: Thursday 10th October 2024 (23:59)
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £42,528 - £44,568, London £45,902 - £47,942 per annum (London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
About the position
The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms.
Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases.
Responsibilities
• Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition.
• Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support
• Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards
• Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices
• Be the key point of contact between Freedom Fund and Hyphen8
• Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes
• Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results
• Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics
• Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality
• Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability
• Interpret and prioritise requests for GMS development and support
• Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS
• Deliver end user support and training to help colleagues use the system effectively
• Ensure compliance with relevant data protection regulations and internal policies
• Train Freedom Fund IT Officer on core functionality of the new GMS
Qualifications and experience
Essential
• Entitled to work in London without work permit sponsorship is essential
• Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support
• Good knowledge of Salesforce features and functionality
• Good working knowledge of GMS/CRM principles
• Experienced in requirements gathering, analysis, solution design, and documentation
• Strong business analyst with ability to think critically and strategically when gathering and validating requirements
Desirable
• Experienced project manager
• Salesforce Advanced Administrator certification
Personal attributes
Essential
• Highly organised, with a meticulous and thorough approach to work
• Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload
• Excellent communication, influencing and stakeholder management skills
Compensation
• £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual)
• 10% non-contributory pension scheme.
• 25 days holiday pro rata, plus public holidays.
The client requests no contact from agencies or media sales.
Grants Manager
We are seeking a proactive and detailed Grants Manager to support our development team on the journey to further Cardboard Citizens’ ambitions as a dynamic, flexible and forward-thinking social justice charity and theatre company, working with people who have experience of homelessness and poverty or inequity.
Our organisation secures over £1m in voluntary funding each year and our Grants Manager will play a vital role in securing and growing the broad range of voluntary support which allows to make exceptional art for social change. You will manage a rich portfolio of existing funder relationships across Trusts & Foundations, Corporate and Statutory income streams, in addition to researching and writing applications for new funding and working closely with the Delivery team on impact monitoring and reporting. You will cultivate and steward funder relationships and manage and represent the organisation at events run by, with and for existing and prospective funders, including establishing new funding connections for Cardboard Citizens in Hackney, following our recent move from Whitechapel to Hoxton.
Following this move and the launch of our film series More Than One Story in partnership with The Big Issue, this summer, you will be joining Cardboard Citizens at a time of growth, change and increased local and national exposure, as we plan for our longer-term future. We have targets in place to retain and increase income we receive from grants, which make up the majority of our annual income. Your contribution will be vital in ensuring Cardboard Citizens can deliver our programme year-on-year and continue to grow. This role is for you if you work in fundraising and are looking for a new challenge, or a step up to a manager position in a supportive organisation.
Salary: £35,000+ (dependent on experience)
Contract: Permanent (subject to 6-month probation).
Pension: Cardboard Citizens offers a 6% employer contribution pension scheme and complies with the employer pension duties concerning pensions auto-enrolment in accordance with Part 1 of the Pensions Act 2008.
Hours: Full Time/ 37.5 hours per week (some weekends and evenings required). Cardboard Citizens is currently trailing a 4.5 day working week to improve team wellbeing for all full-time staff who pass probation. We also encourage flexible working where possible as part of enabling increased autonomy at work.
Holiday: 25 days plus statutory public holidays pro- rata.
Place of work: Hoxton Works, 128 Hoxton Street, London N1 6SH. Hybrid working is also an option, we are currently working on average 50% from home.
Notice Period: Two weeks during probation period, and two months once confirmed in post
REF-216887
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start.
The role at a glance
Contract
Full-time, permanent
Start date
October 2024
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home.
Salary £38,100 (including £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year.
The main duties of the role
- To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
- To lead the delivery of evaluations, including data collection, analysis and reporting.
- To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
- To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
- To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
- To develop and maintain expertise in research and evaluation methodologies
- To keep abreast of research and policy developments in relation to the higher education and charity sectors.
- To lead on developing and delivering Impact training for new and existing staff.
- To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
- To support members of the delivery team with Salesforce queries and requests for data and analysis.
- To represent the charity at relevant conferences and events.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
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Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
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Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
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Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islington Centre for Refugees and Migrants is seeking a committed and motivated Head of Fundraising and Communications. Do you want to help refugees and asylum seekers in London? Do you have a strong track record of fundraising for charities? If so, this exciting opportunity may be for you. We are looking for someone who can manage corporate and community fundraising, develop events and write successful funding applications to trusts and other funding sources. The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.
About us:
At the Islington Centre for Refugees and migrants, we welcome people who have been displaced from their countries of origin, wherever they have come from, whatever has happened in their lives. Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life in the UK. We are a small, growing charity, founded in 1997, with an expenditure budget of roughly £570,000 for the year ahead. This year we worked with 200 people offering compassionate, long term and holistic support including: a warm welcoming Centre in Islington; an Online School teaching English and offering activities to promote wellbeing; digital inclusion; grants to people in destitution and our Support Service which offers advocacy and advice to people on accessing housing, healthcare and legal advice.
About the role:
The successful applicant will work alongside our Trustees, our CEO and our existing Head of Fundraising and Communications in a jobshare to meet challenging fundraising targets. You will be joining us at an exciting time of development, as we open at our third site in Islington, welcome new members of staff to our team and begin work on a new strategy for 2025-2028. We have a strong track record of grant fundraising and seek someone who can support us to diversify our income, develop a fundraising strategy with a variety of income streams and bring experience and ideas to raise our profile. You will be part of a small and highly committed fundraising team of three including the existing Head of Fundraising and Communications, our Fundraising Officer and yourself. This role will focus on corporate, community, and major donor stewardship. Our work is hybrid and the role requires working both at the Centre in Islington and from home. As the Head of Fundraising and Communications, you will play a pivotal role in supporting some of the most vulnerable refugees, asylum seekers and migrants in London to rebuild their lives.
If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.
Please note we CANNOT accept applications without a completed Application Form.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Manager
Reporting to: Head of Community Engagement
Responsible for: One direct line report
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Permanent remote working in the UK is possible and we welcome applications from people based in other parts of the UK.
Terms: Full time (35 hours/week), permanent. Requests for flexible working will be considered.
Salary: £34,424 – £45,448 per annum
Role overview
The British Science Association's mission is to transform the diversity and inclusivity of science. We want more people, especially those from groups that are currently underrepresented in science, to feel that science is relevant to their lives. The BSA’s Community Engagement programmes focus on reaching people who are underrepresented in science and research.
The Community Engagement Manager will specialise in growing, diversifying, and supporting our community engagement programmes.
The role will develop, manage and deliver high quality programmes by supporting community organisers and community-researcher partnerships. This will include programmes focusing on community engagement with science and research, as well as participatory grant making.
This role would suit someone with an interest in public engagement with science and research and experience of community engagement, capacity building and partnership working.
Key responsibilities
The main responsibilities of this role are:
- Extend the BSA’s engagement with grassroot community organisations and communities underserved by science and research.
- Help to grow the BSA’s Community Engagement programmes portfolio and support the BSA’s Community Engagement Network.
- Enable and support community engagement with British Science Week, including managing the British Science Week Community Grant Scheme.
- Project manage existing and new programmes that develop and support community-researcher partnerships and/or enable community organisers to embed science engagement and research in their work.
- Provide delivery support to the Community Led Research Pilot (CLRP).
- Provide capacity building and development support to our delivery partners and participants in our grant programmes to overcome challenges they may face in delivering their projects.
- Line manage a Community Engagement Officer and provide effective management across projects and programmes.
- Deliver against agreed budgets and timelines.
- Work with the Head of Community Engagement in line with the BSA’s 10-year strategy to:
- increase opportunities for those underrepresented in science and research to engage with our programmes,
- develop new partnerships to support new and ongoing grant and capacity building programmes to create positive impacts for communities,
- increase community voice and representation in the science engagement, research and innovation sectors.
In addition, the post-holder will be expected to:
- Support the Head of Community Engagement to proactively strengthen the organisation’s profile and reputation among external partners and stakeholders.
- Work closely with the Head of Community Engagement, other managers and teams (particularly The Ideas Fund) to develop new programmes and improve existing ones and share best practice in community engagement across the organisation and with the wider sector.
- Support with writing funding bids that lead to the growth of the community engagement portfolio.
- Seek meaningful feedback from the communities that will be affected by planned activities (e.g. underserved audiences).
- Other duties as reasonably required by the line manager.
The closing date for applications is 23.59 on Sunday 6 October 2024.
First interviews are due to take place on w/c 21 October, likely Monday 21 and Wednesday 23 October.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.
If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.
The BSA follows government advice in that it is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. For example, in certain recruitment situations (such as a high number of applications), we may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances, we could select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants.
Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process.
Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK.
You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.
This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.
It is the policy of the BSA to offer starting salaries at the bottom end of the salary band where appropriate.
A copy of our Privacy Notice is available on the vacancies page of our website.
*The Disability Confident scheme’s definition of disability is in line with the Equalities Act 2010: “a physical or mental condition which has a long-term and substantial effect on your daily life”.
No agencies please.
We are creating a future where science is more relevant, representative, and connected to society.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
Overview of the role:
Working in a small team, you will play an active role in the delivery of their External Affairs programme of work, primarily delivering secretariat duties for the APPG (All Party Parliamentary Group) on Deep Geothermal, as well as contributing to wider external affairs outputs.
Your core responsibilities will be to develop and deliver APPG Secretariat duties. You will ensure members and political stakeholders are kept informed, and that administrative requirements are met. You will be responsible for organising APPG meetings in Parliament and driving forward the APPG’s programme of work, liaising with multiple stakeholders across the public sector, industry, and academia. You will also monitor the public affairs landscape and deliver ongoing External Affairs programmes.
There will be opportunities to organise and attend Parliamentary and member events and to support meetings with parliamentarians and officers. Your work will include drafting briefings, minutes, press releases, and wider correspondence for members of the team, working across media relations, digital communications, stakeholder engagement, and crisis communications. You’ll undertake parliamentary monitoring to find and highlight debates and questions of relevance to members. You will also work closely with colleagues across other departments to ensure all external affairs messaging is aligned across the organisation.
Their head office is in Holborn, London – you will be expected to work in the office at least three days a week. Occasionally, you will travel to member offices, or other UK venues, to support events hosted there.
Key tasks:
- Ensure the APPG on Deep Geothermal is well managed and meets stakeholder expectations.
- Communicate regularly with external stakeholders.
- Produce internal written briefings ahead of meetings with Parliamentarians and industry stakeholders.
- Produce press releases and ensure they receive the widest coverage for them and their other work, by growing their network in trade and national press along with other media outlets.
- Take an active role in ensuring public affairs events are well run.
- Conduct regular media monitoring of Parliament and of the sectors they represent, identifying opportunities and risks for them and their members.
- Represent them and their members at Parliamentary and relevant industry events.
- Liaise with and manage the agencies/suppliers responsible for supporting the management of their public affairs programme.
- Working with the wider team, identify, develop, and deliver compelling thought leadership pieces (e.g., reports, whitepapers, blogs, opinion pieces).
- Keep external affairs content on their website up to date and relevant.
- Provide holiday and sickness cover for external affairs and comms roles.
- Support the development of their commercial opportunities, in collaboration with the Membership, Marketing, and Events team.
- Take direction and support your line manager and participate in any other tasks the organisation may require you to do.
Person Specification:
This role would suit someone with some experience in politics and/or external affairs, who would like to develop their skills and expand their knowledge in the renewable energy and cleantech sector. They will be adaptable, proactive, creative thinkers, and will get the job done whilst developing constructive relationships with colleagues. Candidates are encouraged to demonstrate experience of working with or managing APPGs, select committees, or advisory boards, and of dealing with multiple external stakeholders.
Essential:
- Exceptional organisational skills with a proven ability to meet deadlines and attention to detail.
- Strong written and verbal communication skills.
- Comfortable speaking and communicating with a range of internal and external contacts and organisations (e.g., the media, MPs offices, member companies, etc.).
- A professional attitude and willingness to work as part of a team.
- Creative and resourceful, with an ability to think beyond the obvious.
- Proficiency in Microsoft programs (Outlook, Word, PowerPoint, Excel, SharePoint, Teams).
- An active interest in Westminster, politics, and the policy-making process.
- An active interest in renewable energy, clean technology, and environmental issues.
Desired:
- Experience of APPG Secretariat duties, or committees, advisory boards, etc.
- Experience writing for different audiences (could be through press releases, statements, blogs, briefing papers, etc).
- Experience of media or political monitoring.
- Experience of supporting events and event management.
- Knowledge of mailing, website, and CRM software, e.g., WordPress, Mailchimp.
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