Programme Manager Jobs

We have an exciting opportunity for a Business Development Manager working 37.5 hours per week.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off your Birthday
• £2,800 London weighting (if applicable)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.

About the role:

The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.

To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.

This role is home based (within England and Wales) with some national travel and overnight stays.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

Closing Date: Thursday 1st August 2024

Interview date: Tuesday 13th August 2024

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are looking for a Regional Appeal Manager to join an inspiring social welfare charity to coordinate local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Covering the South East your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Relationship management plays a crucial role, where youll oversee a portfolio of regional corporate partnerships.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. You will be responsible for recruiting and inducting new Poppy Appeal Organisers, ensuring they have the tools and resources for success.

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This is a hybrid role.

The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The Role
Manage an agreed number of relationships across your area, ensuring that your supporters have the tools, resources, and support necessary to maximise their fundraising activity.
Develop and support a portfolio of regional corporate partnerships.
Recruit and induct new Poppy Appeal Organisers (PAO).

The Candidate:

Experience of fundraising, sales and/or customer service environment. 
Experience of creating and managing great supporter relationships with volunteers to deliver agreed objectives and income targets 
Take ownership of planning income/expenditure budget and responsible for supplying monthly commentary to manager.. 

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Firstly, 4 promises from us to you....

- We work flexibly where we can.
- We guarantee you have a voice through our OPV forum
- We will be happy to fund further professional qualifications
- We will be there when you need us!

Being part of the Acis team, you’ll get:

- Salary up to £50000 depending on experience
- Generous holiday entitlement – At least 25 days annual leave every year increasing one day a year to 30, plus bank holidays
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit

As Health & Safety Manager, a typical day might include:

- Developing and embedding a positive H&S culture throughout the organisation, through daily actions messaging and ways of working, to ensure that positive H&S awareness and responsibility is the way things are done here.
- Monitoring our compliance against corporate occupational health, safety and regulatory measures, to make sure we are achieving the highest levels of compliance and safety.
- Putting together our operational and strategic H&S KPI performance measures, monitoring our performance, and using that data to drive performance improvement areas and insights.
- Supporting the Health and Safety Advisor in the delivery, support, and effective onboarding of all new employees to embed our safety culture and ways of working
- Providing H&S leadership and information on the Health and Safety Steering Group - contributing and support employees to understand, improve on, and deliver a high positive H&S culture.
- Supporting line managers and senior managers in assessing, improving and delivering on consistently high standards; ensuring that employees and managers take active responsibility for their own safety and to achieve standards of excellence
- Overseeing of Accident, Incident and Near-Miss investigation and appropriate management of any RIDDOR cases, to ensure that suitable and sufficient corrective and preventative actions are taken and appropriately recorded
- Inspections and investigations – working with the Health and Safety Advisor, ensure that inspections and all incident investigations are conducted to a high level, with any corrective actions implemented in a timely manner.
- Working with members of the People Services team on building our wellbeing program to ensure that we are supporting our people with their wellbeing and thriving at Acis.
- Designing and delivering the occasional H&S compliance course to our people, or a toolbox talk to make sure essential learning and safety updates are in place for our people.
- Leading on getting us ready for, and then maintaining, our target for achieving ISO45001 accreditation

Some of the experience/skills we would like to see:

- IOSH member
- NEBOSH Diploma or equivalent professional qualification in Health and Safety Management
- Excellent knowledge of Health and Safety Legislation and best practise
- Experience of leading Health and Safety, and managing Health & Safety Risk
- A passion for Health and Safety and the drive to progress
- Knowledge of health and safety regulations, quality management systems, and industry standards
- Excellent interpersonal skills with a positive and flexible approach
- The ability to influence and engage with all levels of the organisation
- Proficient use of IT systems, including word and excel

What will make you stand out from the crowd:

- Line management experience preferred
- NEBOSH Fire or alternative additional Health and Safety qualification
- Proven experience within the housing, construction, education or similar industry
- Previous involvement in wellbeing strategy / groups

As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we’re happy to discuss flexible working options and any interview adjustments you might need.

REF-215 011

We are looking for an experienced Talent and Influencer Manager to join the Events and Ambassadors team, working with high-profile public figures and leading influencers to help broaden the reach, amplify the brand and support the strategic aims of The Duke of Edinburgh’s Award. 

This will be a particularly exciting time to be leading our work in this area as we approach the 70th anniversary of the charity in 2026, with opportunities to create and deliver new and original talent-led initiatives as well as supporting other activity.

In this role, you will work on exciting and unique projects with colleagues and teams from across the charity, building relationships with talent and influencers from all areas of national life to help maximise the impact of our work. You will be responsible for the DofE’s talent strategy and will manage the delivery of all elements of talent activity.

The role will involve:

• Developing and implementing the talent and influencer strategy for the DofE.
• Leading on outreach and negotiation with new and existing supporters for all charity activities.
• Identifying and recruiting a range of talent to engage with the work of the DofE, including “rising stars”.
• Creating and building meaningful opportunities for talent that offer clear value-exchange and align with their personal aims.
• Developing opportunities to work with influencers on key digital campaigns and projects.
• Generating and implementing a robust stewardship scheme for new and existing supporters.
• Reporting and evaluating all talent activity to demonstrate the value they bring to the charity.

We’re looking for someone with

• Significant experience of working with high profile individuals and their agents, publicists and private offices, particularly within the charity sector.
• Demonstrable relationship management experience.
• Experience of developing creative and innovative new ideas for projects involving high-profile individuals,
• Exceptional project management and organisational skills

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.

Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.

How to apply

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Midnight 28th  July

Interviews will take place online in the week commencing 12th  August.  

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us. 

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.

We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.

As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.

This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.

You will need:

• Enthusiasm and a flare for building rapport with a wide range of people
• Excellent time management and prioritisation skills
• Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
• Exceptional listening skills and the ability to disseminate important information to stakeholders
• Meticulous attention to detail and excellent customer service skills
• The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations

If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: 9am, Tuesday 23 July

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Harris Hill are delighted to be working with a UK medical charity to recruit a Senior Legacy and In Memory Manager. 

As Senior Legacy and In Memory Manager you will lead in the development and delivery of the Legacy and In Memory strategy and deliver a programme of activity that will support the wide-ranging work the charity to support research and treatment for this community. 

You will raise unrestricted income from individuals via a range of marketing techniques and develop fundraising products to drive long-term growth and excellent supporter stewardship. 

Key responsibilities will include;

Developing a legacy marketing strategy to help ensure that legacy influencing is an integral part of the whole Charity’s marketing plan

• Devising and implementing a stewardship programme for legacy prospects, enquirers, pledgers and families
• Forecasting and Reporting
• Developing, implementing, and managing annual legacy marketing programme plans
• Developing a medium-term strategy for building and growing the In Memory programme
• Working with the Legacy Officer to deliver legacy administration

 This role would be well suited to a candidate with

• experience of Legacy and In Memory fundraising at a managerial level.
• experience of developing effective strategies and marketing plans to cultivate, retain and develop supporter engagement.
• line management experience
• an understanding of legacy administration is preferred but not essential

This role can be either hybrid, requiring a minimum of 2 days per week in the London office (and will qualify you for an additional £3000 London weighting to your salary) or fully remote to candidates anywhere in the UK.

The closing date for applications is Monday 22nd July. For more information about this position and next steps please apply here now.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Campaign Manager for their fast-expanding fundraising team, project managing their iconic BBC Radio 4 Christmas Appeal in the lead up to its 100th Anniversary in 2026. 
 
What’s on offer: 
Salary: £43-£48,000 per annum 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness.  The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. The BBC Radio Christmas appeal generates over £2M income for the Charity, providing a unique and long-standing opportunity to engage a diverse audience to the wonderful programmes that the Charity funds across the country. Key duties for this role include: 

• Develop, deliver and evaluate inspiring, innovative and cost-effective Christmas Individual Giving activity, driving engagement and optimising long term value from cold and warm audiences. 

• Ensure effective management of the annual BBC Radio 4 broadcast appeal, working with internal and external stakeholders to ensure opportunities to leverage engagement and net income are maximized across all relevant channels. These include broadcast, telephone, social media, paid search, SMS, email, inserts and mail. 

• Deliver the Christmas activity as part of an integrated approach, working collaboratively with the BBC, creative and media agencies and colleagues across St Martin’s Charity including the Fundraising, Communications and Programmes teams. 

• Work with the Leadership Giving Team to ensure high value giving opportunities arising out of the Christmas Appeal activity and Radio 4 Appeal Anniversary year are optimised. 

• Work collaboratively to optimise contactability across Christmas campaign activity, developing a seamless supporter journey that encourages regular giving and increases lifetime value.   

 
We’re looking for the following skills & experience: 

• Demonstrable experience of project management across a range of direct marketing channels including print & digital. 

• A strong track record of campaign planning, including ideation, proposition development, campaign execution and channel optimisation. 

• Experience of sourcing compelling content for utilisation across both online and offline channels. 

• Experience of working with creative, print, digital and media agencies, collaborating with them to get the best results. 

• Experience of using social media to target, communicate with and engage 

• Planning and budgeting experience in an individual giving context. 

• Experience of managing broadcast appeals, especially radio appeals is highly desirable. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Are you passionate about fostering relationships with donors and securing support for one of Europe's largest arts centres? Do you excel at networking, influencing, and communicating? Charity People are delighted to partner with the Southbank Centre to help recruit their next Patrons Manager.

Post: Philanthropy Manager (Patrons)

Department: Development

Reports To: Head of Philanthropy

Location: Based at the Southbank Centre Hybrid.

Salary Range: £36k - £38K

Benefits: A min 5% pension contribution (going up to 8% depending on employee contribution), 28 days annual leave, plus bank holidays, Enhanced sick pay, enhanced family leave benefits, up to 30% discounts at onsite retail, food and beverage vendors, staff ticket offers for SC events, free entry to Hayward Gallery, free/discounted entry with other reciprocal organisations, free staff yoga, season ticket loan

About the charity

The Southbank Centre is the largest arts centre in the UK and one of the nation's top visitor attractions. They seek out the world's most exciting artists, from household names to fresh new talent, and give them space to showcase their best work. They are dedicated to being innovative, bold, and experimental. They are committed to creating a place where people can come together to experience bold, unusual, entertaining, and eye-opening work.

About the role

As a Patrons Manager, you will be responsible for managing a portfolio of prospects and donors with the capacity to give gifts of £5,000 and above. You will secure regular giving from Patrons and the Commissioning Committee, and develop strategies to grow support from major donors. You will have the opportunity to grow and shape the Patrons scheme. You will work as part of a small philanthropy team with a creative friendly team ethos.

About you:

You will form strong relationships with a wide range of senior people and have robust networking and influencing skills. You will be confident in presenting program information in compelling ways. You will be confident in your ability to judge gift solicitation and negotiation. Ideally you will have line management or supervisory experience but this is not essential. You strong analytical and communication skills will be the key to your success in this role.

If you are passionate about the arts, dedicated to creating welcoming spaces, and committed to sparking new thinking, then we would love you to apply. Please email a copy of your CV to Katharine at Charity People to set up a meeting to hear more about the role. As the role has been advertised already we will be reviewing CVs on a rolling basis. Do get in touch soon if you are interested.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Katharine if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Permanent Contract

28 hours per week to include some weekends/Bank Holidays and additional hours in sickness/annual leave cover

£23,436.25 FTE - £17,735.54 pro rata

Location: Bude

We offer many enhanced benefits including:

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Retail Division.

We are currently looking for an previously experienced Assistant Manager to join our dynamic, ambitious team in our shop in Bude.

You'll be expected to assist the Shop Manager is all aspects of the retail business including driving sales, managing stock and donations, developing a team of volunteers and assisting the shop manager in growing the business within the local community.

A key part of this role will be your ability to work alongside the shop manager creating a harmonious and successful working relationship and you must have excellent communication skills.

[KEY SKILLS AND COMPETENCIES]

The required skills and competencies for this role are:-

-Previous Assistant Shop Manager experience, ideally 1 year or more within the retail or hospitality sector. With a desire to progress and develop own skills.

-Have a proven track record of good attendance and communication skills.

-The ability to work for long periods on your feet, the role also requires the physical activity of lifting and sorting for long periods so a good level of fitness is essential.

It would also be an advantage if you have any of the following skills and competencies:-

-E-commerce confidence to explore online sales opportunities within the charity sector.

-Confidence in IT skills, competence in using programmes such as Microsoft Outlook, Word and Excel and confident in using Epos till software.

-Previous Voluntary or Charity retail experience.

[INFO ABOUT THE CHILDREN'S SOCIETY]

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

This vacancy closes at midnight on Thursday 8th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 25th June.

Interviews will be held on a date to be confirmed.

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach, we are currently consulting with our recognised trade union and any changes are due to be implemented in the near future.

IN2

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Role Title:Research & Development Manager 

Reports to:Head of Growth & Branding 

Based: Battersea Park

Salary:£40,000 - £50,000 

Contract: Permanent, Full Time

Work Arrangement:  40 hours per week, Hybrid Work Environment

DBS: Basic 

Role Overview:

Reporting to the Head of Growth & Branding, the Research & Development Manager will be responsible for leading Research and Development function at Enable. 

Working closely with colleagues in the Growth Team and managing the R&D Officer, this person will manage conduct research, summarise findings and make recommendations in line with Enable’s strategic plan. 

The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.

Main Duties/Responsibilities: 

• Use quantitative and qualitative research methods to develop and support research across Enable’s many product and service offerings
• Work collaboratively with Business Development colleagues to understand Enable’s business model, current projects and potential growth areas
• Review and summarize data and research findings and make recommendations to Enable teams and services 
• Analyse current and prospective bids and grants, gathering supporting evidence and presenting findings to the Leadership Team 
• Work closely with the Business Development colleagues and other well-connected Enable colleagues to identify and engage with stakeholders who can support aspects of the R&D process (for example, community organisations, universities, think tanks). 
• Lead the development of an R&D Strategy and R&D Action Plan to guide Enable’s and the R&D Team’s approach to R&D. 
• Conduct and lead feasibility assessments of initial R&D ideas (sourced from Business Development, broader Enable colleagues, and/or community) to determine feasibility of an idea to progress to the proceeding R&D stages (i.e. research, design, development) 
• Lead data gathering and design-thinking workshops with internal and external stakeholders (i.e. potential consumers) to feed into the research, design and development of new products or services and/or the expansion of current products or services. 
• Test prototypes or early-stage versions of product/service with potential consumers and stakeholders and iteratively refine based on feedback and testing. 
• Lead analysis of qualitative and quantitative data collected through research, design and development stages (including monitoring and evaluation, and consumer testing feedback) and summarise into recommendations presented to Leadership Team / Growth Team to assist with the implementation of proposed R&D projects. 
• Collaborate with Marketing and Communications to develop communication and marketing products (i.e. emails, flyers, consent forms, presentations) to support R&D activities. 
• Collaborating with services to ensure social impact other tangible outcomes are being measured 
• Budget and forecast new research plans and developments.
• Line management and leadership of the Research and Development Officer, including performance and workload management, skills analysis and identifying and supporting opportunities for professional development. 
• Represent R&D as a legitimate and integral function in internal and external engagements. 
• Develop monitoring and evaluation frameworks for prototypes and the launched product and/or service, and lead quality assurance.
• Any other relevant duties that the Head of Growth & Branding may see fit

Skills and Experience: 

• 3-5 years of experience in a Research and Development role and  Experience designing and leading research studies through mixed-methods (quantitative and qualitative) with diverse community groups
• Strong stakeholder engagement skills (internal and external) through a range of engagement pathways (i.e. roundtables, meetings, emails) and platforms (virtual, in-person)
• Strong Project Management skills for research studies and interventions (including resource identification, workflow management, and budgeting)
• Experience developing strategies and action plans to guide work processes.
• Strong analytical skills, attention to detail and efficient time and workload management.
• Experience managing research projects or programmes within timeframes and budgets
• Excellent communication, spoken and written skills 
• Experience developing monitoring and evaluation frameworks to measure performance. 
• Proficient written and oral communication skills, including evidence of writing for a range of audiences and translating technical information into comprehensive and accessible communication materials and products.
• Managerial and leadership experience, including managing and leading teams in the development of quality products and/or services
• Degree- or Masters-level qualification in research, with strong academic background. 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Charity People is thrilled to be working with Cystic Fibrosis in the recruitment for a Senior Legacy and In Memory Manager. A great role with an amazing charity working with an ambitious and passionate fundraising team.

Job Title: Senior Legacy and In Memory Manager
Location: Home based or London office based
Contract: Permanent and full time - 35 hours week
Salary: The salary is £46,000 to £52,000 depending on experience, in addition to either £3,000 London Weighting (if office based) or £450 Home Allowance (if home based) per year.

About the organisation

Cystic fibrosis is a life-limiting, genetic condition without a cure. It dominates thousands of lives every day. You never get a day off when you have CF

The Cystic Fibrosis Trust is fighting for a life unlimited for everyone affected by cystic fibrosis. The mission is to create a world where being born with CF no longer carries a death sentence, when everyone living with the condition will be able to look forward to a long, healthy life.

The Role

The main role will be to lead on the development of medium-term (3 - 5 years) Legacy and In Memory strategies, maximising income from all income streams and channels through effective use of marketing techniques and supporter cultivation.

It will also be to manage the programme which delivers £1.8 - £3.5 million income / year, including legacy case management and contentious wills, marketing activity and product developments to drive long-term growth.

Finally, to influence internal culture and ensure Legacy and In Memory messaging is included in all relevant communications. To provide excellent stewardship relationships with supporters, maximising retention, income and supporter satisfaction

Responsibilities:

Legacy Marketing Strategy and Stewardship

* To develop a legacy marketing strategy to help ensure that legacy influencing is an integral part of the Trusts marketing and promotion.
* Identify distinctive legacy audiences and segments amongst Trust supporters, and their underlying characteristics and motivations in order to tailor marketing strategies for each.
* Develop a legacy vision and powerful cases for support tailored to identified target audiences.
* Work with appropriate creative resource to develop effective marketing concepts and approaches.
* Undertake research where appropriate to inform strategy development.
* Devise and implement a stewardship programme for legacy prospects, enquirers, pledgers and families connected with existing bequests, ensuring integration with other fundraising and communications activities
* Develop a programme of engagement to ensure legacy prospects, enquirers, pledgers and bequest relatives are kept informed about the Trust's work.
* Undertake research into existing legacy pledgers and enquirers, their relationship with the Trust and reasons for leaving a legacy.
* Use this research to identify new legacy prospects.
* Review and develop correspondence that is being sent to legacy enquirers and pledgers.
.

Forecasting and Reporting

* To advise and make recommendations to the Head of Individual Giving and Legacy on reforecasting income and setting annual budgets including legacy accruals.
* Reconcile legacy and in memory income and expenditure with monthly reports received from
* finance department.
* Work with the Finance team to prepare information for the Auditors

Legacy marketing campaign delivery and culture

* Develop, implement, and manage annual legacy marketing programme plans to help deliver the legacy marketing strategy.
* Lead on developing a legacy promotion culture internally by providing training and support to enable CF Trust staff and branches to feel confident about promoting legacies.

In Memory

* Develop a medium-term (3yrs) strategy for building and growing the In Memory programme, ensuring ongoing support of In Memory donors and achieving agreed targets.
* Lead on working with other fundraising teams where the In Memory supporter audience and activity overlaps to ensure clear lines of responsibility, effective collaboration and co-authored supporter journeys that promote excellent supporter experience and long-term supporter retention.
* Develop KPIs and measures for comprehensive reporting - both in terms of campaign outcomes, longer-term supporter retention/attrition, as well as reporting which tracks the complete picture and trends within In Memory income, supporters and activity for the whole of fundraising.

About You

This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.

* Substantial experience of Legacy and In Memory fundraising at a managerial level.
* Demonstrable extensive experience of legacy marketing.
* Experience of developing effective strategies and marketing plans to cultivate, retain and develop supporter engagement.
* Proven track record of achieving targets and managing budgets
* Experience of working closely with Legacy Administrators to maximise income received from gifts in wills.
* Experience of in-memory and tribute funds.
* Experience of working with data to produce and implement insights in marketing activity.
* Able to approach donors for financial support through legacies, both individually and as part of a team.

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile.

We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

Job Title: Communications Officer 

Responsible to: Head of Communications 

Line Management: N/A 

Contract Type: Permanent, Full-time

Hours: 35 per week 

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN.

We offer flexible and hybrid working, but office-based work will be required on a regularly basis.

Salary: £33,000 per annum 

Main Purpose of Role: Identify, gather, and shape content & case studies suitable for wide-ranging comms channels, while effectively supporting the Comms team to deliver engaging comms across all channels. 

Main Responsibilities 

• Support the Head of Communications to develop and maintain the annual comms calendar/plan and work with teams to support its delivery. 

• Support PR & Communications Manager in gathering and sharing case studies from start to finish.

• Nurture relationships with clients and frontline workers as appropriate, with regular communication throughout the year - for example, thanking, sharing the Year in Review, sending Christmas cards. 

• Work closely with the Digital Manager to support our social media strategy and help manage social media channels day-to-day.

• Work closely with colleagues across both the Fundraising and Programmes teams to ensure their comms needs are supported effectively. 

• Manage and support events organised or supported by the Comms team - for example, the Annual Appeal launch event. 

• Work closely with the Heads of Communications to manage the delivery of the Appeal Hub. 

• Contribute to comms planning cycles, brainstorming sessions and any reporting required. 

• Support ongoing work on language, branding, and act as a custodian of the St Martin’s Charity brand. 

• Oversee the maintenance of the Content Warehouse and facilitate colleagues across the team to access the content required to support their work.

• Deputise for the Digital Manager in developing and publishing content for the Charity or Frontline Network websites. 

Person Specification 

Experience and Knowledge 

• Proven experience of creating digital content to use across a wide range of platforms and channels. 

• Proven experience of writing for different audiences for a variety of different media, including print and digital. 

• Previous experience of using Adobe products would offer an advantage. 

• Previous experience of working with people living in challenging situations, would offer a distinct advantage. 

Skills and Competencies  

• Can demonstrate a high level of excellent interpersonal skills and the ability to work collaboratively and efficiently with multiple stakeholders. 

• Can evidence an understanding of and a confidence in using a wide range of social media. 

• Can demonstrate a good eye for detail. 

• Can demonstrate an ability to prioritise, manage multiple tasks simultaneously and meet deadlines. 

• Evidence of working with initiative, flexibility, and a proactive, positive attitude. 

How to apply  

If you are passionate about our work to address homelessness and would like to join the Charity as its Communications Officer, please provide the following via our online jobs board: 

• A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will only be contacted if you are offered the role and not without your prior consent)

• A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification

Closing date: Sunday 4th August 2024, 11:59pm.  

Interviews will be held in person at our offices during the week beginning 12 August 2024. 

Do you thrive on building relationships with donors and securing life changing charitable donations? Blue Cross seeks a passionate Senior Philanthropy Manager to lead our mid-value and major donor fundraising efforts.

More about the role

As a key member of our Philanthropy team, you'll play a pivotal role in driving high value fundraising performance and making a significant contribution to our mission of improving the lives of pets and the people who love them. 

You, and the team of fundraisers you manage, will build strong, lasting relationships with mid and major value donors (trusts and foundations and individuals), guiding them on their philanthropic journey. You’ll develop and lead a fundraising plan that cultivates a robust pipeline of prospects, creates compelling fundraising asks, and delivers engaging stewardship, all with the aim of increasing income and building long-term donor relations.

This is an exciting time to join Blue Cross as we embark on a refreshed organisation strategy, with high value fundraising playing a key part in its delivery. The team enjoys senior level support, with a commitment to the development of impactful projects and themed areas of work. This is a great opportunity for someone who thrives on maximizing new opportunities and driving forward change. 

You'll make a significant impact:

• Developing a compelling fundraising plan for mid and major value donors, contributing to the philanthropy strategy, and aligning with the charity's overall goals.
• Forging strong bonds with prospects and donors, collaborating with your team to understand their motivations and inspire impactful donations.
• Guiding and supporting the Philanthropy Relationship team, including the Philanthropy Manager responsible for major value trusts/foundations and individuals, and two Philanthropy Officers responsible for mid-value trusts or individuals.
• Overseeing donor cultivation activities, ensuring adherence to data protection regulations, and collaborating with colleagues when necessary.

Want to know more? We've attached a detailed job description that outlines the role, responsibilities, and how you can make a difference.

About you

You're a seasoned philanthropy professional with a proven track record of exceeding income targets and securing significant donations from trusts & foundations and high-net-worth individuals. Your passion for animal welfare is infectious, translating into building strong, lasting relationships with donors. As a strategic thinker, you possess a deep understanding of portfolio management, the supporter journey, and the key elements that drive successful philanthropy fundraising.

A natural communicator, you can connect with any audience, adapting your message to resonate with different stakeholders. Your collaborative and inspiring leadership style fosters a team environment where everyone thrives and celebrates shared successes.

You're a dedicated professional with integrity, thriving in a fast-paced environment with excellent time management and prioritization skills. You value teamwork and enjoy being part of a hardworking and supportive team that shares your passion for making a difference.

Knowledge, skills, and experience

• Secured five to six-figure donations through mid-value & major gift fundraising.
• Understand the requirements of trusts and foundations and can write high quality funding applications.
• Designed successful stewardship programs for mid-high value donors, boosting loyalty & donations.
• Professionally presented philanthropic opportunities to high-net-worth individuals.
• Built strong relationships with senior stakeholders (internal & external).
• Proven track record of exceeding fundraising goals.
• Line management experience.
• Excellent interpersonal skills 
• Driver's license & travel availability.
• Ability to demonstrate, understand and apply our Blue Cross values.  

A bonus if you have: 

• Experience managing a mid-value individual giving programme. 
• Experience working within an animal welfare charity.
• A fundraising qualification or evidence of CPD (Continuing Professional Development).

How to apply 

Click the apply button and complete the online application process before 23:59 on the closing date on Sunday 28 Jul 2024.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits  

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays 
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.