Programme Manager Jobs in Remote
About the Role
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Requirements
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.
5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
6. Understanding of barriers individuals have to accessing CAL’s services.
7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Effective oral and written communication skills.
10. Ability and willingness to work both on own initiative and as part of a team.
11. Willingness to learn and develop skills and be flexible with service delivery.
12. Understanding of the issues affecting society and their implications for clients and service provision.
13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.
14. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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Generous annual leave of 27 days plus bank holidays (with an additional day per
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year after 4 years' service up to a maximum of 32 days plus bank holidays)
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Hybrid Working Scheme
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Interest-free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity, and adoption leave pay
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Free VDU eye care test
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Professional and advice sector recognised training
Thank you!
- Reports to: Individual Giving Officer (Retention)
- Direct reports: none
- Location: 27 Swinton Street, Kings Cross, London, WC1X 9NW* (minimum of 3 days per week in office)
- Status, hours: Permanent, full time
- Salary: Grade E, salary in the range £24,551 to £27,586** (depending on skills, knowledge and experience) plus benefits
- Closing date: strictly 9am, 10 March 2025
* We intend to move to a new office in March 2025, located closer to Farringdon
** A 2.6% inflationary adjustment has been agreed from 1 April 2025
Role summary
This role will support the expanding Fundraising team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK supporters. The Fundraising Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring Alcohol Change UK delivers high levels of supporter care.
How to apply
Please see the candidate pack for details
Applications are reviewed anonymously. Question responses and CVs are separated on review, so please do not reference your CV in your answers.
We monitor for use of AI in responses and will reject applications containing AI generated answers.
Deadline for us to receive your application: strictly 9am, 10 March 2025. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 11 or 12 March 2025. All applicants will receive a response.
Interviews: 19 March 2025 (please save this date!)
Registered Charity
21 - 50
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
Thank you!
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.
As a Triage & Early Interventions Officer Assistant you will:
- Assist the caseworker in answering the telephone and contacting clients as required
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
- Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
- Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
- Assist with the care and support of the guide dog assigned to support the caseworker
You will need:
- Effective verbal/written communication and numerical skills.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent record keeping skills with a focus on quality and accuracy.
- Experience of working in a client focused service area or setting.
- Understanding and knowledge of equal opportunities and diversity
- Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based from our Blackpool Office, working 20 hours per week (exact hours and days can be flexible but will be between 9-5pm Monday - Friday) You will be eligible to apply for Hybrid working (up to 2 days per week from home) after successful completion of your probation.
We are looking for an experienced administrator who will support the team and coordinate the Domestic Abuse Perpetrator Panel.
To be successful in this role you will need:
- Experience of working in an administrative role and undertaking a variety of administrative duties including minute taking and preparing papers for meetings.
- Excellent IT skills and conversant with all packages in the standard Microsoft Office suite and case management systems/databases
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences
- Understanding of the principles of confidentiality and record keeping in accordance with GDPR legislation
- Ideally you will also have an understanding of domestic abuse and risk management and an interest in this area of work.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Victim Support is looking for an Independent Sexual Violence Advisor based in our Wakefield office, with frequent travel across West Yorkshire working 24 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Wakefield with travel across West Yorkshire.
As a Independent Sexual Violence Advisor you will be:
- As an Independent Sexual Violence Advisor (ISVA), you will provide ongoing continuity, advocacy and impartial advice and information to all survivors accessing our service. Whilst you will be supporting all clients who have suffered sexual violence, this role also requires the ISVA to focus on supporting clients with a wide range of disabilities, both physical and hidden.
- Being an experienced ISVA, you will conduct risk assessments and assess the specific needs of people who have suffered sexual violence. Your expertise in this area will enable you to develop individual service plans that address these risks and needs. You will have a proven track record of working with high and complex cases and have demonstrated resilience in your professional life, enabling you to work effectively under pressure. You will have extensive experience working with vulnerable clients and possess the skills to maintain professional boundaries working alongside them.
- You will also be adept at working in a trauma-informed manner, acknowledging that trauma can impact victims in different ways, and offering support with this as a priority. As an advocate for sexual violence survivors/victims, you will work to promote their confidence, resilience, and empowerment both within and outside of the criminal justice system.
- You will provide non-therapeutic support to victims/survivors. This will be delivered face-to-face or via telephone, text and/or email based on the preferences of the client. To build links with services across West Yorkshire to ensure wrap-around support is available.
- You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.
- You will offer guidance and support to clients in navigating the criminal justice process while ensuring their rights are protected in accordance with the Victims Code of Practice. You will provide victims with access to resources and support to help them through the criminal justice process.
This role demands a high amount of resilience and the management of a high caseload.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Contract: Permanent
Hours: Full time, 40 hours per week
Salary: From £26,919 - £31,401 pa pro rata - plus enhancements for unsocial hours
Join their team for a rewarding career – 98% of staff agree that they are proud to work for their organisation.
About Them
Our client's conditions. They have an exciting opportunity for a Senior Sibling Support Worker to join their friendly team where you will be able to really make a difference to the lives of the babies, children and families who they support.
“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice, but this is exactly how their families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps quite a different carers role to what you might have expected.
They provide respite, palliative and bereavement care for babies and children with life-limiting conditions on a one-to-one basis. Having the time to build relationships with babies, children and their families whilst they are at the hospice and between visits helps to make their roles incredibly fulfilling.
Where you will be working
Our client is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. You will be working as part of a friendly, enthusiastic and committed team, in a well-equipped workplace within a supportive environment, where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do at their organisation.
The Role
In this role you will provide supervision and support to the Sibling Support Workers and manage the day to day running of the Sibling Service. Key responsibilities include providing supervision and support to the sibling workers and managing the day to day delivery of the sibling service. In addition, ensuring safeguarding of children and vulnerable adults, meeting the specific needs of the brothers and sisters of children using the hospice, providing activities and opportunities for play to ensure their stay is a positive experience and together with the Care Team, providing emotional support, including bereavement care when needed.
The Successful Candidate
A relevant play or youth work qualification and previous experience of working with children in providing play and recreational activities is essential. A flexible approach to working days and activities is essential to support the hospice and changeable needs of the families. Their care team work rotating shifts, which will include bank holidays, and weekend shifts.
What they offer
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Training
Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.
How to Apply
Please apply by clicking on the link before the closing date of 18th March 2025. If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today.
Anticipated interview date is 27th March 2025 (subject to change).
Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.
You may also have experience in the following: Play Worker, Teacher, Coach, Play Scheme Assistant, Nursery Worker, Activities Coordinator, Teaching, Coaching, Childcare, Nursery Assistant, Support Worker, Care Worker, Care Assistant, Social Work, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-220 062
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Executive
Location: Slimbridge, Gloucester, GL2 7BT – Suitable for hybrid working
Contract: Permanent
Hours: Full time – 37.5 hours per week, Monday to Friday.
Salary: £27,847.00 per annum
About The Role
We are looking for a team-orientated, highly organised Grants Executive to join our successful Grants team at an exciting time for WWT.
The Grants Team make a major contribution to raising critical funding for high-impact and innovative conservation, education and community-focussed programmes in the UK and internationally, raising in excess of £3M p/a.
This post complements an existing Grants Executive position as we look to grow our unrestricted income. As Grants Executive you will diversify and grow our portfolio of unrestricted grants funder relationships, as well as provide support to a busy and deadline-driven team.
This is a fantastic opportunity for someone with exceptional interpersonal and organisational skills and an interest in career development opportunities in the fundraising sector, to develop skills across all areas of grant fundraising, working with a talented and supportive team.
The role is a permanent full time position, working 37.5 hours per week, Monday to Friday. The role is based at our Slimbridge office and suitable for hybrid working, with around one to two days a week required in the office. Occasional travel will be required to sites or funder meetings, so a driver's licence is desirable.
About You
Our ideal candidate is
- A highly organised, team-focussed professional with a meticulous eye for detail, a methodical approach to tasks and high level of accuracy
- An aspiring grants fundraiser who is resourceful, self-motivated and creative, with excellent communication and numerical skills
- Confident and skilled in liaising and managing relationships with a wide range of stakeholders, external partners, funders and internal colleagues
- Someone who may have some experience in managing, processing or securing grants from Charitable Trusts and Foundations or other grant provider.
You will bring
- A dynamic, proactive and supportive approach to team working and collaboration
- Experience of supporting a busy team in a fast-paced, deadline-driven environment
- The ability to create detailed, precise and engaging reports
- Strong written skills and the ability to create high-quality applications
- A commitment to developing your experience and skills in the grants fundraising sector
If this sounds like you then click apply. We would love to hear from you.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing date: 14th March 2025
We will be actively reviewing applications and interviews will be held on a rolling basis. The advert may close early if a successful candidate is found.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Thank you!
Location: This role will be based in the South Eastern Trust
Contract: Permanent
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. This is a real opportunity to support all those affected by Dementia in the South Eastern Trust area.
CrISP aims to improve the knowledge, skills and understanding of those caring for a person with dementia by providing effective support and up to date, relevant and evidence based information. CrISP sessions are delivered face to face or virtually.
The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals.
Your role as a Dementia Adviser will include:
- Supporting people affected by dementia, families and carers to access vital services. This can be done by providing individual support to running groups and providing to information.
- Receiving referrals into the CrISP service, organise sessions and deliver programmes
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our local and national services and building relationships with a range of health and social care professionals.
- We work well with our partners in the area and as a Dementia Adviser you will build a supportive and meaningful relationships with all those working to empower those impacted by Dementia.
About you
- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Ability to work as part of a dynamic team of colleagues and partners in a creative and innovative way.
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
- Confident presentation skills through face to face and virtual delivery.
- Excellent organisational skills as the role has administration responsibilities.
- The ability to travel across local area independently when required.
Closing date: 14th March
Interview date: 24th March
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title:
Housing Officer – Homes for Ukraine
Location
RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.
The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed.
This is an in-person, on-site role with no hybrid or remote work options available
Reporting To:
Integration Projects Manager
Salary and benefits:
£24,000-£26,000 (dependent to experience)
Additional Benefits:
· Company-matched pension scheme
· Employee assistance program
· Health and wellness support
· Mental health resources
· Comprehensive training and opportunities for career advancement
Hours:
35 hours per week, Monday to Friday, from 9:00am to 5:00pm.
Contract:
Fixed term
Probation period:
6 months
Annual Leave:
21 days + 1 concessionary day and 8 Bank Holidays
About the Role
The Refugee and Migrant Centre is looking for a committed and detail-oriented Housing Officer to join our Resettlement Department. This role is crucial in ensuring that refugees and migrants have access to safe, suitable, and sustainable housing as they rebuild their lives in the UK.
RMC is a well-established charity providing essential support to refugees, migrants, and vulnerable individuals. Our services range from legal advice to welfare support, and we are dedicated to empowering people to achieve stability and independence.
Purpose of the Role
The Housing Officer will play a key role in supporting individuals and families to secure and maintain appropriate accommodation. The successful candidate will liaise with sponsors, landlords, local authorities, and support agencies to ensure clients receive the necessary assistance with housing-related matters.
Main Duties and Responsibilities
Housing Support & Client Assistance:
- Complete initial property checks required for HFU applications at sponsors homes
- Ensure EPC and gas safety certificates are up to date in sponsored accommodation
- Support HFU clients with Move on Fund applications and complete an initial assessment based on eligibility criteria with the support of the HFU administrator
- Assist clients in securing safe and appropriate housing, including private rentals and social housing.
- Provide advice on tenancy agreements, rights and responsibilities, and housing-related benefits.
- Support individuals experiencing housing difficulties, including overcrowding, homelessness, or unsuitable living conditions.
- Assist clients in completing housing applications, benefit claims, and liaising with landlords or local authorities.
- Offer guidance on maintaining tenancies and preventing eviction, including budgeting for rent and utility payments.
- Liaise closely with Birmingham City councils housing department as required within the scope of the role
- Attend regular rematch and move on meetings with local partners
- Create and facilitate workshops with HFU cohorts around the UK housing systems as well as their rights and responsibilities when living with sponsors, or as tenants or lodgers
Property Liaison & Partnership Working:
- Develop and maintain relationships with private landlords, housing associations, and local councils to increase housing opportunities for clients.
- Work closely with internal teams and external agencies to ensure a coordinated approach to resettlement and housing support.
- Mediate between clients and landlords/sponsors to address tenancy issues and resolve disputes.
- Ensure clients are aware of their rights and responsibilities as tenants and assist them in addressing any concerns.
Administrative & Compliance Duties:
- Maintain accurate records of client cases, ensuring compliance with GDPR and organisational policies.
- Keep up to date with housing legislation, welfare benefits, and local housing policies.
- Prepare reports and updates on housing placements and client outcomes.
- Monitor and assess housing needs within the community to inform service improvements.
General Responsibilities:
- Uphold RMC’s commitment to equality, diversity, and inclusion.
- Provide a person-centred service that recognises the specific challenges faced by refugees and migrants.
- Participate in team meetings, training, and service development initiatives.
- Undertake any other duties as required to support the work of the Resettlement Department.
Person Specification
Essential:
- Experience in housing support, tenancy management, or homelessness prevention.
- Knowledge of UK housing policies, tenancy rights, and welfare benefits related to housing.
- Strong communication and negotiation skills, with the ability to engage with landlords, tenants, and local authorities.
- Excellent organisational and problem-solving skills, with the ability to manage multiple cases effectively.
- Ability to work independently and as part of a team.
- Proficiency in IT, including Microsoft Office (Word, Excel, Outlook).
- A commitment to supporting refugees, migrants, and vulnerable individuals.
Desirable:
- Experience working in the charity or public sector, particularly in housing or resettlement support.
- Understanding of the challenges faced by newly arrived refugees and migrants in securing stable accommodation.
- Knowledge of housing-related debt management and financial support options.
- Fluency in a community language, such as Ukrainian, would be an advantage.
Terms and conditions of employment
The following conditions of service will apply:
Salary
£24,000-£26,000 (dependent to experience)
Location
Birmingham
Pension
RMC will contribute 3% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks).
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side.
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.
Training
Commitment to supporting you to develop and upskill.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
What we hope you'll do next
We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Monday, 31st March, 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.
The client requests no contact from agencies or media sales.
Thank you!
Young Person's Support Worker
Newark
£22,669 - £23,428 per annum
Do you want to get into the world of social care with a reputable, values-based organisation? Would you like to make a real difference in the community?
Would you like to work for a company who:
- Has official “Great Places to Work” endorsement?
- Who will offer you enhanced annual leave?
- Has a standard shorter than average working week for the same money?
- Who truly invests in their colleague’s wellbeing (not just free fruit)?
Yes? Then please read on …
Our client has a fantastic opportunity for the right person to join their friendly and supportive team at Branching Out Newark as a Young Person’s Support Worker. You’ll be able to develop your skills and experience with them as they provide all the training you need to excel in the role.
The Role
Branching Out Newark, commissioned by Nottingham County Council, offers a quality strengths-based support service which aims to build the skills, confidence and independence of the young people who come through our doors.
Branching Out needs motivated Support Workers to encourage our young people to be the best version of themselves. Being a young person is tough, help us mentor and lead future generations.
You must be willing and able to work and travel to both of their locations in Newark.
The role will include but is not limited to:
- Supporting service users/tenants to express themselves and make informed choices and decisions about their lives in a way that respects their dignity and rights.
- Devise and implement individual care and/or support plans with risk assessments that are not risk averse. These may include one or more of the following examples:
- Supporting service users to live as independently as possible
- Accessing work, education or training
- Enjoying leisure time, activities and cultural beliefs in the community
- Key work named service users
- Assist in the delivery of support to service users who may present behavioural challenges.
What they are looking for
Are you confident and resilient with previous experience working with Young People? If the answer is yes, then we have the perfect role for you.
Our client is looking for individuals with previous experience of working with Young People and who have an understanding of the challenges young people face, childhood trauma and its effects. If you've worked as a teaching assistant, youth worker or even volunteered with Young People, we want to hear from you.
Their team play a critical role in advocating for our tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training, Branching Out do it all. This includes advocating for them in meetings with services.
Change can sometimes be hard so you could face behaviours that challenge, your patient and assertive nature will make sure this doesn’t escalate and make sure there are positive outcomes consistently.
There’s still time for fun though, as you will also support and encourage activities such as sports, crafts, and social events.
Working Hours
Working on a rota basis means you will need to be flexible over a 7 day rota. The service operates 24/7, however day shifts are either 08:00 – 15:30 or 14:30 – 22:00. There will be the option to pick up nights on occasion, for which the night enhancement rates will apply.
All successful candidates will be required to take a work-related test prior to the interview.
We look forward to receiving your application!
Please note that they are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Thank you!
Mental Health Lived Experience Practitioner
Are you kind, caring and supportive with good interpersonal and communication skills? Are you passionate about providing a highest quality experience for people with mental health difficulties using GPIMHS.
If you are, then we would love to hear from you!
Position: Lived Experience Practitioner (GPimhs) x2
Location: Epsom and Leatherhead (Integrated Care Partnership PCN)
Hours: Part-time, 21hrs per week
Salary: £16,550
Contract: 12 Month Fixed Term Contract
Benefits: Pension, Employee Assistance Programme
Closing Date: 09/03/25
Interviews: w/c 10/03/25
The Project
GPIMHS is an emotional and wellbeing service that supports adults aged over 18 in primary care who are experiencing a range of mental health difficulties. Patients are offered extended consultation times, quick and easy access to practical advice and tailored support for their mental health needs from a multidisciplinary team.
Through sharing wisdom from their own experiences, the Lived Experience Practitioner will inspire hope and belief that recovery is possible in others. As an integral and highly valued member of the team, the Lived Experience Practitioner will provide formalised peer support and practical assistance to people using the service in order for them to regain control over their lives and their own unique recovery journey.
In particular, the Lived Experience Practitioner will support the smooth transition of people using the service to other Mental Health services, by helping them to complete recovery and crisis plans for example. Within a relationship of mutuality and information sharing, they will promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.
The Role
You will make lives better by utilising your lived experience of mental illness or of caring for somebody who has mental health problems. In this Peer Support role, you will contribute to the care and recovery of people using GPIMHS (General Practice Integrated Mental Health Service) and MHICS (Mental Health Integrated Community Services), and help to ensure an accessible, non-stigmatising localised service.
About You
Skills, knowledge, experience and qualifications required:
- Lived experience of mental illness or of caring for somebody who has mental health problems.
- Experience accessing primary and / or secondary mental health services.
- Paid or unpaid experience of working in a lived experience role.
- Computer literate in Microsoft Office, and willingness to use the Organisation’s IT systems.
- Experience of recovering a meaningful life.
- Experience of being in a supportive and enabling role.
- Understanding and knowledge of recovery, of the issues and concerns of mental health service users, and of the impact of stigma and discrimination.
- Understanding and knowledge of trauma informed care, and ability to use trauma informed care principles to benefit yourself and others.
- Knowledge and commitment to service user rights.
- Excellent written, verbal, and non-verbal communication skills.
- Ability to develop and maintain sound working relationships with all members of the multidisciplinary teams.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
You may also have experience in areas such as Counselling, Counsellor, Mental Health Counsellor, Psychology, Social Worker, Social Work, Probation, Criminal Justice, Mental Health, Health and Social Care, Mental Health Recovery Worker, Mental Health Worker, Mental Health Support Worker, Connect Worker, Community Connect, Social Welfare, Recovery Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Our Public Health Service plays a vital role in this mission. We're passionate about improving the health and wellbeing of our diverse communities in both Hackney and the City of London. We work collaboratively and creatively to address health inequalities and create a healthier future for all.
The City of London Corporation shares this commitment to community and sustainability. As the governing body of the Square Mile, they play a crucial role in supporting a thriving London and contributing to a flourishing society.
Are you ambitious, focused and ready to do that little bit extra to achieve a positive outcome for people who often struggle to engage with services, are not listened to or who have been passed from service to service?
Public Health for the City and Hackney are recruiting for a post that will deliver an outreach service that will focus on engaging rough sleepers in both boroughs and help them to access services. This is a 12-month Drug and Alcohol Treatment and Recovery Improvement grant funded post based in the STEPS (supporting Transitions and Empowering People Service) team.
As a STEPS Rough Sleeper Navigator, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support under the direction of the STEPS Team Leader. STEPS is part of the Making Every Adult Matter (MEAM) coalition, which helps local areas design and deliver better coordinated services for people experiencing multiple disadvantage.
You will undertake a creative and intensive outreach approach to engage rough sleepers and utilise a broad range of highly developed specialist skills, alongside a high level of professional autonomy. The post holder will have the ability to adapt to shifting demands and priorities and lead on named areas of work related to the development of the Hackney and City Initiative.
You will be a big part of a small team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable and marginalised groups. Like STEPS, you will be passionate about changing entrenched social issues and will respond by ‘doing things differently’. You will play an integral part of a team where everyone takes an energetic, flexible and collaborative approach to their work and may be required to contribute to other programmes and work areas across the Public Health Team.
The following criteria is essential for this post:
• A relevant professional or vocational qualification (e.g. nursing, social work, mental health, education, criminal justice, youth work, therapeutic or equivalent)
• Extensive experience of working with adults experiencing multiple disadvantages: substance dependency, enduring mental health conditions, homelessness and involvement in the criminal justice system.
• Experience and knowledge of trauma informed practice
• Experience of case management including assessments, care planning and reviews with clients with intersecting needs
• Knowledge of adult safeguarding and Child Protection Procedures
• Extensive experience of outreach work with underserved populations
• Ability to be creative and flexible to develop relationships with people who find it difficult to engage
• Knowledge of and commitment to the MEAM approach
• An Enhanced DBS check will be required.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications: 09 March 2025 (22.59).
Interview and assessment date: w/c 24 March 2025,
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Thank you!
We have an exciting opportunity for a part-time CYP Caseworker to join the Young Witness Service team in Lewes Crown Court, working 30hrs a week, Tues-Friday 9am to 5pm.
Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The position is offered on a hybrid basis working from Lewes Crown Court, home & our VS office.
As a Young Witness Service Caseworker you will be:
- Supporting child and young person witnesses and victims of crime by providing information along with practical & emotional help
- Supporting child and young person witnesses to navigate the court system, providing advocacy and support directly to witnesses and anyone else affected by the crime
- Completing needs and risk assessments with victims
- Case management and updating databases in line with GDPR & safeguarding regulations
- Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.
You will need:
- To be able to work without direct supervision, prioritising work to meet competing demands
- Good communication skills, able to show empathy & deal with difficult situations
- To demonstrate good IT skills, able to use Microsoft Office & internal systems
Please see attached Job Description and Person Specification for further details.
About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full-time permanent
Salary: £39,000 gross, per annum
Closing Date: 16 March 2025
Application: CV & Covering Letter
Are you a Safeguarding professional looking for a new opportunity and challenge? We are currently looking for an exceptional Safeguarding Officer to join our expanding team.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
We have an opportunity for a Safeguarding Officer to join our very busy team!
The organisation has a strong safeguarding ethos promoting the overall safety, safeguarding and welfare of all of our members. We are seeking individuals who have experience of the voluntary youth or community sector or other relevant professional field and have direct practice experience of working with children & young people in a safeguarding context. You will have experience and knowledge of statutory requirements, understand Early Help and best practice guidance, relating to the safeguarding of children, young people and vulnerable adults.
Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures and statutory duty.
We aim high and strive for excellence in our practices to safeguard children, young people and adults at risk. We are continually evolving and seeking ways to improve and enhance our safeguarding practices and have a number of ambitious plans and projects to support this development as we move forward.
Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances.
For an informal discussion about the role, please contact Jane Sales, Head of Safeguarding & Young People Support or Stacey Attwater, Safeguarding Manager
Some information about the role:
- Support, guide and coach SCC volunteers to implement a local response to safeguarding concerns
- Effective and skilful management of an allocated caseload
- Lead professional – Allegation Management
- Action referrals to statutory agencies e.g. Local Authority Designated Officer, Police, Children’s Services, Social Care or equivalent across the UK (including DBS, PVGS)
For further information, please download the full Recruitment Pack. If you are interested in this role, please apply now!
For applications to be considered, it is essential that both a CV & Supporting Statement are submitted. Supporting statements should detail how a candidate’s qualifications, skills and experience meet the requirements of the Job Description and Person specification.
Without this, we sadly will be unable to progress your application for this role.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
Safer Recruitment - We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Thank you!
Do you have good customer service skills? Come and join our Green Doctor team at Groundwork South
Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our Green Doctor team at Groundwork South.
Home Energy Advisor - Green Doctor
Ref: KMSGD25’
Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits at a minimum of 3 days per week and outreach when required)
Contract: Fixed Term Contract – March 2026 (with possibility to extend further)
Salary: £25,500 per annum
Hours: 37.5 hours per week
Summary of role: Our Green Doctors deliver home visits and telephone consultations across Kent and Medway. Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. We aim to promote healthy heating habits, reduce our clients’ energy bills and save them money in a variety of ways that support those with low-income, high-energy costs, and energy inefficient homes.
You will be a practical, people-person with a passion for helping vulnerable people.
Experience in energy efficiency to provide tailored energy saving advice is desirable, and the ability to adapt your approach to suit our client’s varied needs will be essential. Although we approach projects and their targets as a team, you must be comfortable regularly lone working and in managing your own workload.
A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).
A full clean driving license is required. This is an in-person role with regular travel to clients’ homes. Any applicants should therefore be within reasonable travel distance of Maidstone, Gravesend, Medway and Thanet. You may be required to travel on Groundwork’s business to carry out your duties at other locations as may be required for the proper performance of your duties.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour online access to a GP
- PERKS scheme – such as discounted gym membership and shopping discounts
- Employee Assistance Programme - including mental health helpline and face to face counselling
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 10th March 2025 at 5pm
Interview date: 24th – 25th March 2025
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.