Programme Manager Jobs in Merseyside

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
 

Employer partnerships at Unifrog

Unifrog provides employers with a comprehensive talent attraction and development offering, with a holistic approach to our partnerships. The Employer Partnerships team brings local and international employers closer to our Unifrog schools, students and teachers. We focus on three key areas:

1. Building brand awareness
2. Increasing talent attraction and/or diversity of hires for apprenticeship opportunities
3. Supporting corporate social responsibility 

This allows employers to centralise their engagement with the future workforce via one partnership. 

This is the newest element of the Unifrog team and since starting work with employers in March 2022, we’re now partnered with over 110 organisations from across all sectors and industries to support them with their talent attraction and brand awareness. 

We’re increasing growth through providing unique tailored partnerships for employers; from partnerships that centre around a virtual course to support students in developing their skills (while increasing brand awareness), to partnering with Unifrog schools in areas of high levels of disadvantage via our school sponsorship programme, which brings outstanding careers guidance and networking opportunities with employers and universities to the students, schools and parents/carers who need it most.

The role and your key responsibilities

As Employer Partnerships Manager, your role is to grow our employer partner numbers and support our existing employer partners to get the most out of their partnership with us. A fundamental element of our work with employers is to make sure they’re adding genuine value to our student, teacher and parent community. 

Your key responsibilities will include:

• Make sales to employers:
  • Working with our New Business Lead and the wider Employer team, you’ll secure and conduct meetings with employers in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering and seek to secure their ongoing subscription. External events and conferences are a regular part of the role where you may also be required to deliver presentations and be part of panel discussions.

• Maintain excellent relationships with existing partners and secure their subscriptions

  • You’ll onboard new partners, conduct regular check-in calls and consultatively support our employer partners to make the most of their partnership with us. It’s crucial that you maintain a sky-high resubscription rate.

• Delivering our existing services for partner employers

  • As the partnerships manager for your employers, you would be responsible for delivering on the different aspects of the partnership, including:

• Matching campaigns

  • Support your partners to identify events and opportunities they’re running that will be of interest to students using Unifrog, and work with our Employer Engagement Coordinator to add them to our system.

• Webinars, online fairs and in-person events

  • These events are another way for our partner employers to interact with our community of students and teachers. From virtual careers fairs, skill development webinars to in-person insights days, we strive for all our events to be useful, impactful and enjoyable for everyone taking part.

• Help develop new ways for our employer partners to add and receive value

  • The employer offering is continually evolving, and we’re keen to keep adding more ways in which we can add value for students and teachers using the Unifrog platform, and value to our employer partners as well. At Unifrog, we innovate quickly, and it’s everyone’s job to be creative. We want you to play your part in coming up with new services we can deliver which add value to all parties. 

What we’re looking for

• Resilient, and motivated to exceed targets

  • Our sales and resubscription targets are ambitious but achievable. You’ll need to be determined to meet and exceed them.

• Active listening

  • Our employer offering is a bespoke partnership, based on the objectives of our employer partners and how their goals align with the needs of our student and teacher audience. You’ll need to be an outstanding active listener, and be able to facilitate consultative discussions with potential and existing partners. 

• Personable, with a track record of excellent relationship management

  • At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner employers.

• Strong communication skills

  • You’ll be in frequent communication with lots of different people, both within Unifrog and externally - this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator, and prepared to speak on panels and present at conferences.

• Attention to detail

  • Whether it’s marketing collateral or an email to a partner organisation, it’s important you have the skills and discipline to carefully check our employer focused content and communications.

• Proactive attitude and willingness to get stuck in

  • You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

• Data analysis

  • You will be expected to organise and interpret data to help employer partners make decisions about their partnership which will lead to securing new business and renewals. We also use Salesforce and Power BI; experience using these tools is desirable but not essential. You also need to be confident using google sheets, excel and powerpoint to create easy to understand visual representations. 

• Commercial awareness

  • We are more interested in people’s attitude and ability than their work history, but previous experience in Corporate Social Responsibility,  Emerging Talent, and/or Apprenticeships would be an advantage.

Working together

This is an exciting opportunity to join our growing Employer Partnerships team. You’ll work alongside several other teams at Unifrog too, including people on our marketing, data analysis, and school facing teams. You’ll be line-managed by the Head of Employer Partnerships.

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• Base salary of £37,485 plus commission and a share in a company-wide bonus (£50,000 OTE). Grade B.

• Full-time.

• Working hours are 8:30am to 4:30pm or 9:00am to 5:00pm Monday to Thursday, and 8:30am to 4:00pm, or 9:00am to 4:30pm on Friday.

• 28 days paid holiday per year (plus bank holidays).

• Work remotely or in our London office.

• Start date: as soon as possible, but no later than the 1st June 2025.

• If you require reasonable adjustments or want to discuss any details about the role before applying, please get in touch.

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00 AM (GMT) on Friday 14th March 2025.

Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.

• i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

• ii. Identify a way that a major employer could add value to our student and teacher community, as well as a way that they could receive value from a partnership with Unifrog. How could Unifrog potentially facilitate each of these examples? (250 words)

• iii. What do you feel are the 3 most common barriers employers face when trying to engage with students? How do you think a Unifrog partnership could break these barriers down? (250 words)

Stage 2: Phone task (15 minutes)

Stage 3: Video call interview (1 hour)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th March 2024.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in any of the Crisis Skylight Service in England (Newcastle, Merseyside, Birmingham, Oxford, Central London, Croydon, or Brent) with home working as an option in line with Crisis’ Hybrid Working Policy 

About the role

The Housing Supply Implementation and Partnerships Manager is an exciting new role which will be pivotal in supporting Crisis to deliver on our bold new vision to provide safe, settled, affordable housing to end people’s homelessness directly with homes for the first time in our history. This role will work closely with the Head of Housing supply on the implementation of a plan to deliver 100 homes for Crisis members over next 3 years and development of longer-term planning for delivery of 1000+ homes by 2035.

You will be working to implement this exciting new approach by developing collaborative partnerships with the right organisations to help us to succeed as well as overseeing high quality delivery in all areas of our housing supply work. This is a new challenge for us as an organisation and we are keen to get it right, trialling new approaches and taking measured risks to learn and improve along the way. We can’t end homelessness without homes.

About you

• Passionate about housing and knowledgeable about the UK housing market and how it impacts on homelessness.

• Have the ability to identify, build and maintain great relationships with partners and stakeholders.

• Able to deliver high quality project management including managing risk, performance, and finances.

• Able to identify best practice from internal and external sources and build it into high quality implementation.

• Strong analytical skills and a strategic thinker who is able to respond to challenges and take an agile approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 March 2025 at 23:55

Interview process: panel interview and presentation

Interviews will take place w/c 17 March 2025

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

• ​Salary: £48,617 per annum, rising to £51,176 after 12 months in London (or £44,428 per annum rising to £46,986 after 12 months outside of London).
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• Closing date: 08.00 Wednesday 5 March 2025
• ​Shortlisting date: Thursday 6 March 2025
• Interviews: Thursday 13 March 2025

About the role

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

​The main elements of the role:

• ​Playing a pivotal role in shaping and implementing NCVO’s strategy to influence public policy, enhance the charity’s reputation, and support its mission.
• ​Building and maintaining relationships with policymakers, government officials, and stakeholders, positioning NCVO as a leading voice on key issues affecting the voluntary sector
• ​Developing policy solutions with our members and other key stakeholders
• ​Line management of the Policy and Public Affairs Officer

​Please note that the closing date may be brought forward if a high volume of suitable applications are received so we encourage you to submit your application as soon as possible to avoid disappointment.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

​NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Programme Administrator

Liverpool

£22,958

Working arrangements: Full time (35 hours per week). The role is offered within a hybrid working environment with a blend of office and homeworking

Contract: 12-month contract

Our client is looking for an enthusiastic and organised programme administrator to join their data and training team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.

The successful candidate will:

• Be exceptionally organised and interested in improving processes
• Enjoy communicating with a range of individuals, developing great working relationships
• Be experienced at working in project support roles
• Have a passion for improving the healthcare workforce and its services.

About the role

As Programme Administrator, you will make an impact every day by:

• Organise and facilitate in person and virtual training sessions for endoscopy professionals
• Answer queries via phone and email regarding JAG training systems in a timely manner
• Administration of governance meetings, including organisation, circulating papers, taking minutes
• Maintenance of programme websites to ensure correct information is displayed
• Producing clear communications for stakeholders, including newsletters, posts for X, blogposts, and emails
• Keep up to date and accurate records.
• Support team with administrative support relating to quality improvement projects.
• Contribute to the development of new guidance materials.
• Continuously strive for improvement and proactively identify more efficient ways of working.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

Benefits

The benefits they offer include:

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan 
• life assurance
• annual pay award 
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and workstation assessments
• cycle to work scheme 
• corporate eye care scheme
• professional training and development opportunities 
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands
• health cash plan

Closing date: 28 February 2025

Shortlisted candidates will be notified by: 10 March 2025

Expected interview date: 14 March 2025 (conducted via Microsoft Teams)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As the Fundraising Manager, you will work closely with the Head of Income Generation to manage and implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, as well as our community, to build and sustain our donor base while helping to diversify our funding sources
 

Hours: 22.5-30hrs per week (0.6-0.8 FTE)

Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London, and to support fundraising events

Reporting to: Head of Income Generation

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

Key relationships: Head of Income Generation, Fundraising Assistant, Finance Manager, Communications & Engagement Manager, Digital Marketing Manager 

Salary: £21,000-£28,000 (£35,000 per annum FTE)

Contract: Permanent

About Overcoming MS 

Are you an experienced fundraiser, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Fundraising Manager to help us expand our world-class support services and empower an engaged global MS community. 

In this role, you will help lead the delivery of one of our key strategic objectives:  to develop our financial growth and independence by increasing fundraising via diversified activity. 

Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS. 

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health. 

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone. 

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development. 

Key Responsibilities:

· Fundraising Planning and Execution

· Donor Relationship Management

· Event Management

· Collaboration and Team Support

· Reporting and Analysis

About you

Essential attributes

· Fundraising experience

· Excellent written and verbal communication skills 

· Strong organisational and project management skills 

· Ability to work independently, remotely, and as part of a small team. 

· Willingness to work closely and effectively with community members to design/curate compelling fundraising initiatives. 

· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities 

· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact. 

Desirable attributes

· Creative thinker with the ability to develop new and innovative fundraising strategies. 

· Enthusiastic, with a positive, can-do attitude and the ability to inspire others. 

· A strategic approach to relationship-building and donor stewardship. 

· Ability to build effective relationships with third party suppliers, platform providers etc. 

· Experience with customer relationship management systems

· Excellent eye for detail.

· A proactive approach to their work and able to identify opportunities and solutions.

 Working location and hours 

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and fundraising events.

You have a clean driving licence and have access to a vehicle to use for business purposes.

 What can we offer you? 

Our staff benefits include: 
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays 
• Flexible working 
• Remote working 
• Pension 
• Employee Assistance Programme 

How to apply 

Please send your CV and a covering letter by 10am on Monday 10 March 2025.

In your covering letter, please let us know: 

· Your motivation for applying for the role

· Your notice period 

· Your current location. 

Please respond ASAP, as we will start screening candidates as soon as we receive applications. 

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply. [SP1] 

No agency contact, please. 

About JourneymanUK

JourneymanUK is a small but mighty charity. Our aim is to provide communities with the tools, training, and support to deliver mentoring programmes for teenage boys that have a proven positive impact. These programmes provide engaged male mentors who help boys transition to adulthood by building essential life skills such as confidence, resilience, and communication. You will be joining us in an exciting chapter of our growth with new leadership and recent funding to support a new vision.

Awareness of men’s and boys' mental health is growing in the UK and beyond, and JourneymanUK plays a vital role in supporting teenage boys through mentorship. This is a chance to join a dynamic, engaged and energised organisation, make a real impact on the lives of teenage boys and engage with that wider movement too. 

We have the potential for a contract extension and future ad-hoc work as we continue to expand and secure funding. If you're ready for a short, fixed-term but high-impact role where you can hit the ground running, this is for you. 

Job Purpose

As the Growth & Connection Coordinator you will lead the coordination of our flagship weekend event, a contemporary Rites of Passage Adventure (ROPA) for teenage boys. You will also support our local groups in delivering mentoring circles, day intensives and activity sessions. This role includes administrative, communication, and outreach responsibilities to ensure the smooth running of our programmes and effective engagement with young people, parents and carers, mentors, youth services, and other stakeholders.

One of our biggest challenges is recruiting teenage boys to our programmes. While we don’t expect all candidates to have experience in recruiting young people to youth programmes, we do expect you to feel confident and proactive about tackling this challenge.

Key Responsibilities

Working closely and with and reporting directly to our CEO, your responsibilities will be to:

• Lead the coordination of ROPA and support local groups, ensuring logistics and planning are effectively managed while maintaining accurate records and administrative documentation.

• Develop proactive strategies for the recruitment of teenage boys, building on what we’ve learnt, and delivering on those strategies.

• Liaising with parents, carers, youth services as well as young people. 

• Coordinate mentor support processes, including the recruitment and onboarding of new mentors and completing safeguarding procedures such as DBS checks.

• Ensure key policies and procedures are upheld.

• Assist in measuring and demonstrating programme impact.

• Contribute to communications, including social media, newsletters, and updates.

• Support fundraising initiatives, including drafting proposals and utilising our impact data.

• Play an active role in shaping a thriving team culture.

Person Specification

This role is both strategic and hands-on, suited for someone with a proactive and resourceful attitude while maintaining a thoughtful and empathetic approach to working with people. Although we anticipate that this role would be suited to someone with experience working with young people, in the youth sector or in the charity and voluntary sector, we are looking for the right person and are open to applications from everyone. 

Essential Skills and Experience:

• Strong organisational and administrative skills.

• Excellent communication, interpersonal skills and emotional intelligence, skilled at building relationships with diverse groups and individuals.

• Ability to self-manage, prioritise among multiple responsibilities and work independently in a remote setting.

• End-to-end programme/project management experience.

• Experience recruiting for programmes, workshops, events, or similar - creating a strategy and executing it.

• An open, learning mindset, flexible, resilient, and adaptable to new challenges.

• Proficiency in Google/Microsoft Suite (Docs, Spreadsheets, etc.).

• Familiarity with online collaboration tools such as Zoom and Mural.

Desirable:

• Experience working with young people in the charity and voluntary sector.

• Community-building experience.

• An understanding of how AI tools might support this role.

• Fundraising or grant-writing experience.

• Technical skills in Adobe Suite or similar tools.

• Experience developing strategic partnerships.

• Social media and marketing experience.

Work Setup & Time Commitment

• Fully remote role – candidates must have their own computer and working setup.

• Fixed-term freelance contract of 32 days, to be used flexibly over 12-16 weeks starting mid-March or sooner. 

• Estimated 20-25 days between 17th March and 27th April (leading up to ROPA 24th-27th April), with the remaining days used after then.

Application Process and What to Expect:

• Email us with a link to your CV and *something that demonstrates your skills (see below).

• We’ll be shortlisting candidates on a rolling basis so please apply early if possible. 

• Applications close at 9am on Thursday 6th March.

• Suitable candidates will be invited to a short initial interview on Thursday 13th and Friday 14th. 

• Shortlisted candidates will be invited to a longer online interview with details of that to follow. 

You Might Thrive in This Role If:

• Our organisation’s purpose speaks to you, motivates you, and gives you hope.

• You’re a real people person who embraces the challenges of working in the charity, voluntary and youth sectors. 

• You have an open, learning mindset and always look for ways to develop.

• You want to join an organisation that will challenge you, help you grow, and give you the chance to build something meaningful.

• You can adapt to our changing landscape as we are in early stages of growth.

If You're Thinking of Applying:

We encourage everyone who is interested to apply. Take the leap! You might be the perfect person - even if you don’t match 100% of the job description.

If you can't apply for whatever reason at this time but are still interested, please send us an email and we’ll add you to our database for future opportunities. 

We are committed to communicating and making hiring decisions as quickly as possible, respecting our candidates’ time and effort. Our goal is to move successful candidates forward within two weeks of applying.

*As well as your CV we would love to see something that demonstrates your skills. 

• This should exemplify why you’re the right person for the job and we invite you to be as creative as you like with your answer to this. You could talk about you, an approach you’d take to the job, hone in on one of our challenges and what you’d bring to it... or something else. Just as long as it exemplifies in some way, why you’re the right person for this role. 
• This could take whatever form you like. It could be a slide deck (3 slides max), mural page, graphic illustration, word document, video, voice note, a cover letter or something else. The only restriction is to please keep all copy and visual content to one side of A4 and all audio or video to 3 minutes or less.

Thank you for your interest in this exciting role.

You would be joining us at a time when we have launched our new identity as the Leadership Skills Foundation (previously Sports Leaders) in August 2023, alongside building a new 5-year ‘Evolve’ strategy. Having navigated the challenges of the pandemic, the organisation has naturally placed an emphasis in recent years on retaining and sustaining the existing relationships we have with the 2,500 organisations (centres) that deliver our programmes.

Looking ahead, with new programmes and partnerships emerging, this role will now play a significant part in helping us understand the needs of young people, allow more centres to be able to deliver Leadership Skills Foundation programmes, and broaden the audiences we reach. Over the next few years, we aim to create an adaptable leadership skill offer that will increase our reach to more young people, fully establishing the Leadership Skills Foundation as the trusted voice for essential leadership skills development.

Having recently secured a strategic partnership with Sport England, this role will play a key part in conducting the research activities that are required to inform the Leadership Skills Foundation, and the wider sector, to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.

You will be a valued Research Executive within the ‘Programme Delivery’ team and support the Research Manager to develop future accessible and inclusive essential leadership programmes. A key focus for the research will be to understand the needs, barriers, and opportunities to support underserved and/or under-represented communities and individuals into sport leadership opportunities and into the workforce.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities 

• Support the research requirements of the Programme Delivery team’s strategic goals, and support research work across the organisation as required. This may include scheduling, conducting and transcribing interviews, cleaning data, coordinating focus groups, developing research tools and related tasks.
• Help develop research approaches appropriate to address strategic goals.
• Conduct both primary and secondary research using a range of methodologies.
• Support the presentation of research findings, by helping develop clear, actionable recommendations, and compelling presentations.
• Support the identification of new research and evaluation projects and approaches which address gaps in our current evidence base.
• Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation.
• Support the building of relationships with external partners and funders and the communication of key findings where required.
• Ensure all research activities carried out as part of the work comply with ethical standards.
• Have an awareness of new research developments across the sector

Key Relationships 

Internal 

• Line Manager: Programme Delivery Research Manager 
• Departments: Innovation, Marketing and Communications
• Head of Programme Delivery 
• Local Delivery Lead 

External 

• Strategic partners, including organisations such as Sport England.
• Key local delivery centres
• Partners engaged with research activities 

Skills, experience and knowledge 

Required/essential:  

• Educated to degree level in a subject with substantial statistical or research content.
• Familiarity with a range of both primary and secondary research methodologies, used to gather both qualitative and quantitative research.
• Experience of contributing to research outputs or reports and making recommendations informed by findings.
• Ability to build positive working relationships with a wide range of stakeholders, including colleagues and external partners.
• Effective communication skills with the ability to present information confidently to a diverse range of stakeholders.
• Strong organisation skills, ability to multi-task and work effectively in a busy team environment.Able to deliver at pace ensuring efficiency.Excellent listening and recording skills to effectively evidence the findings of research.
• Understanding of ethical standards and practices in research
• Complete and finish tasks independently and/or as part of a team.
• Show competence with IT (including Microsoft Office).
• An ability to travel across England is required. 

Desired:  

• Experience of working in a relevant undergraduate or postgraduate research role, or working on a research project with a social impact focus 
• An understanding of the challenges facing young people in the UK today, including systemic and cultural issues
• Knowledge and understanding of at least one of the youth sector, grass-roots sports, or education sectors – including trends, challenges, and best practices.

Personal qualities: 

• A confident, collaborative researcher that wants to make a positive social difference.
• Pro-active with the ability to work on own initiative, collaboratively and independently.
• Effective and confident communicator.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• A creative, problem solver with the ability to think critically and analyse a range of data.

We have an exciting opportunity for an Operations Manager leading our Children & Young People service to join our Homicide Service Operations Management Team; you will be home based but extensive travel in the UK and Wales will be required.

Do you want the unique opportunity to work in a fast-paced service delivering exceptional, individual support to families and children and young people (CYP) bereaved by and eyewitness to homicide?

Do you have substantial experience of developing and managing children and young peoples' services? Do you have extensive previous knowledge and understanding of the impact of trauma, and bereavement on children and young people?

If yes, then we would love to hear from you!

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The Homicide Service provide exceptional support to people affected by murder and manslaughter. We work closely with Major Crime Teams within police forces across England and Wales. The Homicide Service CYP team integrates fluidly with the Homicide Service Family and Peer Support teams to provide cohesive and effective advocacy and support service to eligible service users across England and Wales. We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the Homicide Service.

You will lead a team of Team Leaders and CYP Caseworkers who deliver support in schools, community settings and homes. We offer a range of interventions to CYP including one to one support (digitally and in person); Peer Support and outreach within the community.

This role will develop the CYP service, constantly striving for the best outcomes for children and young people and so you will be driven to make a difference every day. You will demonstrate resilience and adaptability; understand the importance of professional boundaries; possess the excellent organisational skills required to manage a diverse workload with often competing priorities. An ability to work as part of a team, as well as managing your own diary/work priorities is a must.

As an Operations Manager you will need:

• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• Experience of leadership and management and implementation of change management processes.
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Extensive working experience of the impact of trauma and bereavement and the importance of trauma informed practice, especially when supporting children and young people
• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of faith-formed leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faithformed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.

The Facilitator & Content Design Manager is an integral member of the programmes and partnerships team, working closely with the Founder, Head of Programmes, and Co-Director (Impact and Partnerships) to design and deliver impactful products, programmes and resources. The successful candidate will facilitate programmes and support the development of our pedagogy for faith-informed conflict transformation, reconciliation and peacebuilding, which we call the ‘Rose Way’. 

The Rose Way is designed to equip faith-formed leaders with the skills, tools and character qualities needed to transform conflict at every level of society. It has three pillars: 1) Conflict Transformation skills; 2) ‘Deep to Deep’ dialogue skills (including the practice of Scriptural Reasoning); 3) the 12 Habits of a Reconciler. Investment in the Rose Way represents a key strategic priority for RCF in the coming years. 

Job Title – Digital Content Manager (Maternity Cover)

Contract – 12 months fixed term contract

Hours – 21 hours per week

Salary – £24,300 per annum (£40,500 FTE)

Location – Remote, with meetings once a month at Coram Campus, Bloomsbury, London WC1N 1AZ

About Coram

Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.

We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.

All of our work delivers across seven key outcomes for children and young people: A fair chance, A loving home, A voice that’s heard, A chance to shine, Skills for the future, No matter where and A society that cares.

About the role

Coram is looking for an experienced Digital Content Manager (maternity cover) to support the marcomms team on websites, analytics, internal comms and other related digital marketing tasks. This is a fast-paced and varied role that involves working on a number of different websites across the Coram Group of charities and providing advice and support to other colleagues.

The role will involve anything from day to day management of existing websites to project managing larger scale rebrands, website moves and new website projects from start to finish. It will also include analysis of web traffic via Google Analytics, managing Coram’s internal comms channels and overseeing the relationship with Coram’s digital agency for Google/Microsoft Ads.

We’re looking for someone who feels confident at working independently and managing tasks and projects, whilst also being able to work together with the central marcomms team and other teams across Coram. The successful person will have experience in managing websites using a range of content management systems and Mailchimp email service, as well as a broad knowledge of Google Analytics 4 reporting. Full training will be provided.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 10th March

Proposed interview date: w/c 10th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

RiverCare & BeachCare Programme Officer (East of England)

Salary: £29,840 p.a.

Contract: Permanent

Hours:  37.5 hours per week

Location: Home-based with regular travel in the East of England, and occasional travel nationwide.

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.

The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.

The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.

You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.

You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.  After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.

The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.

For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

RiverCare & BeachCare Programme Officer (30 hours)

Salary: £23,872 p.a. pro-rata (£29,840p.a. FTE)  

Contract: Permanent

Hours:  30 hours per week

Location: Home-based with regular travel in the East of England, and occasional travel nationwide.

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.

The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.

The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.

You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.

You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.  After reading the application information, if you would love to work with us, please continue to apply.

As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.

The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.

For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

About Tender

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Role Purpose

The main purposes of the Projects Coordinator role are to:

• Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
• Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitor and evaluate the impact of Tender’s projects

Main responsibilities

Project delivery

• Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
• Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
• Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
• Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery

Relationships

• Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
• Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)