Programme Manager Jobs in Edinburgh

Future Gardeners is starting a new phase of its activities to enable, manage and deliver horticultural education and training programmes delivered by partners in London and the South-East.The Fundraising Officer will take the lead in fundraising and managing the website.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 15 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Key Responsibilities

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.

2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.

3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.

4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.

5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.

6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.

2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.

3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.

4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.

5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.

6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.

2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.

4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.

5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.

Please download the recruitment pack for full details.

Location: Stockbridge Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: Permanent

Hours: 30 hours per week

Closing date: Sunday the 16th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Stockbridge shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Remote (home-based), Leeds office, or hybrid

£26,000 – £28,000 (pro rata to hours worked)

Part-time, 3 days per week

About brainstrust:

At brainstrust, our mission is to support people living with a brain tumour and their caregivers through every stage of their journey. Our services include a robust programme of support and information, developed to ensure our beneficiaries feel more in control, better supported, more resourced, and less isolated. We are expanding our successful programme of regular events—online and in person— to strengthen our community, share valuable expert information, and empower people with a brain tumour, and those around them, with coaching.

Role Purpose:

As Beneficiary Events Officer, you will curate and promote brainstrust’s revered events programme, which includes regular online webinars and support groups delivered by diagnosis, a growing portfolio of volunteer-led face-to-face meet-ups across the UK, and an annual in-person conference. This role is pivotal in creating a safe, supportive, engaging, enabling and energising environment for the people that need to be better connected, better informed and more confident on their individual journeys.

Deadline for applications is 5pm on 28th February 2025.

Download the recruitment pack to find out more and apply.

Support Administrator – Fuel Bank Foundation

Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.

Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.

As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.

Key Responsibilities:

• Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
• Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
• Escalation: Proactively escalate unresolved queries to the appropriate team members.
• Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
• Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
• Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
• Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
• Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
• Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.

 What We’re Looking For:

• Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
• Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
• Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
• Problem Solving: A proactive problem solver with strong decision-making capabilities.
• Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
• Adaptability: Flexibility to adapt to changing priorities and support partner communications.

 Desirable Skills:

• Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.

 What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

At St John of God Foundation we are looking for a Campaign Coordinator. Now is an exciting time to join our small and friendly team. You will provide strong operational support to help drive income generation from various streams over the coming years.

As a Foundation we are dedicated to raising funds to enrich the lives of children and adults living with intellectual disabilities and mental health challenges, both across the island of Ireland and abroad.

A large percentage of the money we raise each year comes from individual supporters. You will support the delivery of a range of recruitment and retention campaigns across multiple channels to ensure we continue to provide our supporters with a first-class experience.

This is an exciting role for someone in the early stages of their fundraising career to join our ambitious and growing team.

If the successful candidate lives in the UK they will be working remotely with occasional travel to Ireland.

We are looking for an experienced and driven fundraiser to raise new income for our Charity.

The Empowerment Group supports individuals aged 14+ of Black heritage in the UK, facing mental health challenges through online therapy.

The Role:

You will hold lead responsibility for the charity’s new business opportunities and income generation, ensuring the development opportunities are effectively maximised.

As Fundraising Officer your responsibility would primarily be to identify and complete tenders for contracts suited to the work of our organisation both locally and nationally. Your responsibility would also include identifying and completing trust funding applications to Trust funders. You would be responsible for developing fundraising programs/products, recruiting individual and corporate sponsors and encouraging support through promotional activities.

Key duties include:

• Develop the business fundraising strategy to include methods on how to engage potential donors, including single events and detailed campaigns
• Identifying contracting opportunities and funders where our work aligns
• Develop and maintain relationships with potential bid partners and funders
• Writing contract tenders and bid proposals
• Develop, organise, and deliver fundraising events where applicable
• Research potential individual and corporate donors
• Assist in planning and coordinating events to raise income and coordinate activities of volunteers and interns related to event planning and execution
• Maintain complete records of funders and manage regular funder communications including project reports
• Support in completing new and existing monitoring and bi-monthly performance reporting to the CEO

About you:

You will be an experienced fundraiser who can demonstrate excellent written and verbal communication skills. You will have extensive experience in contracts and tendering with local councils and government where the majority of opportunities will arise.

Your knowledge, skills, and experience will include:

• Demonstrable track record as a successful fundraiser and business development professional in the charitable sector.
• Knowledge of the charitable sector, funders, council and government contracts.
• Understanding of the experiences of people who live with significant mental distress and the impact of trauma, racism and discrimination on mental health.
• Must work flexibly to meet the needs of the role (including evening/weekend if required to meet funding application deadlines)
• Knowledge and understanding of GDPR regulations.
• Attend team meetings and be a proactive member.
• Proven track record of generating income for a charity.
• Quick thinker and ability to make decisions under pressure.

Previous applicants need not apply.

Summary

• 1,200 rental properties located throughout England
• Community Living (sheltered housing type accommodation with additional facilities) homes in 7 schemes across England
• Relationships with other housing providers

• Technical and contract management
• Programme development
• Resident support
• Compliance and quality assurance
• Data Management and reporting
• Customer Service and complaint resolution
• Safeguarding and compliance

• We are looking to appoint four Surveyors, each assigned to a specific region. However, there may be instances where you will be allocated projects outside your primary region. Please indicate your preferred region(s) in your application. Our 4 regions are:
  • North including - Newcastle, Carlisle, Durham, Leeds, Blackburn, Liverpool, Manchester, Sheffield and York Diocese
  • Mid including - Chester, Derby, Southwell & Nottingham, Lincoln, Litchfield, Hereford, Worchester, Birmingham, Leicester, Peterborough, Ely, Norwich and St Edmundsbury & Ipswich Diocese and North Wales
  • South West - Truro, Exeter, Bath and Wells, Sailsbury, Bristol, Gloucester, Winchester Diocese and South Wales
  • South East - Portsmouth, Guildford, Chichester, Canterbury, Rochester, Southwark, London, Oxford, St Albans, Chelmsford Diocese.
• As our properties are located throughout England, with a few in Wales, you will be required to visit residents in their homes, and supervise the works of contractors and consultants will require meetings on-site. This means you will be required to work flexibly and on occasion, may require overnight stays away from home, whilst making the best use of remote working technology.
• Our main office is in central London and you will need to attend the office for in-person meetings, training courses and other events on around a monthly basis.
• A basic DBS check will be required as part of our pre-employment checks.

• A strong technical knowledge of residential maintenance, construction works and asset management and the ability to make informed decisions based upon specialist information provided by others.
• An understanding of construction contracts and roles within such contracts.
• A good understanding of Health and Safety and Compliance regulations within a construction and housing setting including an understanding of the Housing Health and Safety Rating System (HHSRS).
• A construction-related qualification (e.g. HND in construction, or degree) with relevant construction-related experience.
• A valid full UK driving licence.

• First round of interviews will be online: Tuesday 4^th and Wed 5^th March 2025
• In person second round interviews and assessment: Tuesday 18th, Wednesday 19th and Thursday 20th March 2025

• A salary of £48,557 per annum (including an essential car user allowance of £3,600 per annum), plus age-related pension contributions between 8-15% of your salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID. 

It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention. 

Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.

Summary

The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.

The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.

This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.

Main duties and responsibilities

Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:

• Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
• Providing 1:1 support, outreach and mentoring for group coordinators.
• Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
• Responding to members’ queries and maintaining ongoing communication.
• Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.

Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:

• Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
• Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
• Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
• Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
• Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
• Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.

Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:

• Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
• Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
• Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.

Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:

• Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
• Designing and implementing annual members survey.
• Keeping an up-to-date record of member activities, meetings, participation and feedback.
• Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
• Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.

Other tasks:

• Supporting AVID’s strategic development through our strategic objectives.
• Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
• Representing AVID at external meetings and events.
• Contributing to funder and board reporting.
• Tracking, monitoring and evaluating impact using AVIDs internal databases.
• Responding to general enquiries by phone, email or post.

Person Specification

We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.

Experience

• Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
• Experience of recruiting, supporting, and advising volunteers.
• Experience of delivering workshops and/or coordinating events (online and in-person).
• Experience of working with marginalised communities.
• Experience of monitoring, reporting and evaluation.

Desirable:

• Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
• Experience of working with refugee, migrant and/or detained communities.
• Experience of working in the immigration and/or criminal justice sector.
• Experience of working in a membership organisation.

Knowledge and understanding

• Knowledge of good practice in volunteer management.
• Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.

Skills

• Communication skills, written and oral.
• Facilitation skills and inclusive approach to managing online and offline spaces.
• People skills and ability to build relationships with diverse groups of people.
• Solid administration skills and working knowledge of information systems.
• Ability to work well in a team.
• Ability to manage multiple priorities.

Supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that advances pace in a constantly moving and diverse climate.

As part of the membership team, you will pro-actively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

We are seeking a dynamic and highly motivated individual with excellent communication skills.

You will be central in supporting HLP’s sustainability and will nurture existing relationships and partnerships to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

The Sponsorship & Partnerships Officer will be responsible for managing an agreed portfolio of cash and in-kind sponsors and partners, working with internal teams to ensure agreed benefits are successfully delivered, persuading previous partners to come on board each year, and prospecting for new organisations for the Book Festival to approach. To be successful in this role, you will have skill and experience in the following areas:

Experience of working in account management in either a fundraising or commercial environment.

Experience of achieving and exceeding income targets or growing income.

The ability to seek out, identify and build on opportunities to maximise income.

Ability to represent EIBF internally and externally. 

Excellent communicator with the ability to adapt communication style to meet the needs of varied audiences.

Driven and engaging personality with strong people skills.

Why EIBF?

The Edinburgh International Book Festival is a world-leading cultural festival, with democracy, creativity and ideas exchange at its heart. Each year, we programme innovative events that broaden the horizons and enrich the minds of our audiences, both in Edinburgh and online. The experience and determination of our Development Team to raise over £2million p.a makes this possible.

We offer

Flexible Working: Our teams work flexibly with time split between at home and onsite in our central Edinburgh office at least three days a week.

Development Opportunities: Exposure to a variety of fundraising activities as part of a small team.

Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.

You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence.  You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

-At least 3 years’ experience of volunteer management

-Understanding of the laws and regulations around volunteering.

-Experience of recruitment, managing volunteering shifts, supervision and monitoring.

-Thorough understanding of safeguarding practices and issues.

-Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.

-Strong writing and presentation skills.

-Experience of working within voluntary sector.

Desirable

-Experience of organising volunteer events.

-Experience of working with local volunteer groups or networks.

-Experience of using a CRM or volunteering management system.

-It would be great if you stammer, but not essential.

Soft Skills

-Leadership

-Empathetic

-Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead.  Work with the service managers to review training and update training modules.

-Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements

-Research and write volunteer policies and procedures, including risk assessments.

-Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.

-Keep records on which community groups are active and identify areas of need and feedback mechanisms.

-Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.

-Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.

-Maintain the database of volunteers + ensure all volunteers are registered members.

-Manage budgets and resources, including the reimbursement of volunteer expenses.

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply.  Please send Jacqueline Fitzsimmons:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. 

If you want to chat through the post first, email Jane Powell

One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom. 

1st panel interview Online, 18th March

2nd panel interview London, in person, 24th March

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on: 

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Talent Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose and Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role in Brief

With the recent launch of our new strategy, Koreo is entering an exciting phase of transformation and growth. As we embark on this new chapter, we are working to broaden our reach beyond our historical focus on UK charities, aiming to impact a wider demographic of clients across the social change ecosystem. To support this growth, we are seeking a proactive and organised Development and Communications Coordinator to join our team. Reporting directly to the Managing Director, this is an exciting opportunity for someone to hone their craft in both business development and communications while playing a key role in supporting Koreo’s expansion. This role is vital in managing the operational aspects of business development and communications, supporting the growth of Koreo’s brand visibility and narrative and expanding our network of prospective clients.

As Development and Communications Coordinator, you will:

• Business Development:

  • Identify and research funding opportunities, tenders, and potential new clients.

  • Manage Koreo’s tender and proposal database, ensuring submissions are tracked and outcomes recorded.

  • Assist in preparing proposals and tender responses, including drafting sections and coordinating inputs.

  • Conduct market and horizon scanning to identify trends and opportunities.

• Client Engagement and Campaigns:

  • Manage data on prospective clients using HubSpot (or similar CRM platforms).

  • Coordinate campaigns to engage clients and build Koreo’s client base.

  • Support the delivery of integrated campaigns promoting Koreo’s offers across portfolios.

• Brand and Communications:

  • Update and manage Koreo’s website, ensuring content is engaging and accurate.

  • Manage Koreo’s LinkedIn presence, including posting updates, engaging with followers, and monitoring performance.

  • Contribute to thought leadership content, such as blogs, articles, and reports, to support campaigns.

• Administrative and Operational Support:

  • Manage systems and processes related to business development and communications, including CRM updates and reporting.

  • Provide administrative support for tender responses, ensuring all documentation is complete and submitted on time.

  • Monitor and report on business development and communications activity, supporting the Managing Director with dashboards and data.