Programme Manager Jobs in Central London, Greater London

Harris Academy Chobham is always on the lookout for inspirational and influential staff. Most of all, we are on the lookout for potential colleagues who like our students and want to help them succeed. We understand that if staff are to give their best to our students over a sustained period of time, then the school needs to provide them with the best deal possible. In order to help our staff have the best possible experience and achieve a proper work- life balance, we have put into place a range of measures to benefit both our teaching and students services colleagues. These include:

• An extra week of holiday for all Harris Academy Chobham staff. This takes the form of a two-week half term in October. We work fewer days than most other schools.
• Outstanding professional development both at Harris Academy Chobham and through the wider Harris Federation
• Excellent promotion opportunities
• A constant dialogue about workload and how to manage it most effectively. We have regular workload audits, and frequent campaigns to tackle unnecessary work and identify quick wins
• Rapid and effective support with any student behavioural issues arising
• A high-quality staff induction programme
• Marking protocols devised by departments themselves
• Clear communications and manageable deadlines. We only ask staff to do what is necessary and avoid complication and confusion.
• Learning walks rather than formal lesson observations. These are not graded
• Nursery on site
• Flexible and part time working encouraged whenever possible
• Additional time for leadership responsibilities
• High levels of administrative support for all teachers

Other benefits of working at Harris Academy Chobham:

• World-class facilities for learning, leisure and sport. A school which is genuinely at the heart of its local community
• The advantages of working for the country's most successful major Academy group. These include amazing consultant support and a range of high-quality central services.
• Generous Harris rewards and benefits package, including £2000 annually for Mainscale/Upper teachers.

We regard staff wellness as being central to the school's purpose and to its success.  We have several initiatives which we think give Harris Academy Chobham staff one of the best wellness packages to be found anywhere, including:  

• Access to the Calm mindfulness app 
• Staff fitness suite and multiple team sports opportunities 
• Staff social events 
• Staff discounts at shops and restaurants in the local area 
• Access to the Harris Federation's staff counselling service , Dedicated Wellness Hub 
• Healix Healthcare package 

The complete Wellness Strategy can be read on our website.

Your responsibilities will include:

• Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible
• Carrying out servicing, cleaning and checking of academy vehicles within your capabilities
• Providing technical and craft support to teaching staff
• Providing site security as required
• Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff
• Maintaining, decorating and repairing the academy premises where appropriate;
• Liaising with and supporting external contractors on site, ensuring supervision at all times
• Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly
• Monitoring the toilets for cleanliness and replenishing supplies as necessary
• Regularly touring the academy, keeping corridors free from litter
• Assisting in maintaining the academy grounds
• Locking and securing gates as required
• Assisting in the removal of furniture e.g. for exams and academy events
• Reporting any lights that need replacing, graffiti or any broken fixtures and fittings

We would like to hear from you if you have:

• Basic knowledge of Health and Safety legislation and requirements
• Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)
• Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions
• Knowledge of maintenance and security systems and procedures
• Knowledge of supervisory skills
• Understanding of appropriate cleaning methods and standards
• Experience of working in an inner city school or educational establishment with children and young people
• Considerable DIY experience and skills
• Ability for some heavy lifting, with physical fitness appropriate to tasks required
• Ability to monitor and report on structural faults/repairs
• Ability to monitor and order stocks of material
• Ability to work evenings and weekends on a regular basis
• Ability to deal with emergencies occurring outside normal working hours

For a full job description and person specification, please download the Job Pack.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about  on our website.

Senior Mental Health Support Worker

We are looking for an experienced Senior Support Worker to join an innovative specialist-supported accommodation service for young people with mental health and complex needs.

Position: Senior Mental Health Support Worker

Location: Camden, London

Contract: Permanent

Hours: Full-time (37.5 hours per week) working on a 7 day a week rota, including waking nights and Bank holidays

Salary: £31,203 Inc. LW + pension and other benefits

Closing Date:  Sunday 16th March 2025, so we encourage you to apply at your earliest convenience.

About the Role

The Senior Mental Health Support Workers are responsible for ensuring the effective and safe management of the project on a day to day basis including undertaking a case co-ordination role for individual young people as part of a multi-agency team, line managing progression coaches, and managing volunteers.

Depaul UK runs a national on-call service which you may be required to participate in.

Some of the key responsibilities include:

· Manage referrals, admissions, and emergency placements, including multi-agency planning.

· Build supportive, psychologically informed relationships with young people.

· Ensure safeguarding procedures are followed and incidents are reported.

· Develop and review needs, risk assessments, and support plans with partner agencies.

· Maintain partnerships to ensure coordinated, client-centered service delivery.

· Supervise and support staff, volunteers, and students, ensuring a safe environment.

· Contribute to reports, statistics, and project documentation.

· Ensure timely maintenance for a safe and secure building environment.

About You

You will need to have the following skills and experience:

· complex needs.

· Experience managing caseloads, support planning, and risk assessments.

· Ability to establish professional relationships and provide a therapeutic environment.

· Strong understanding of safeguarding, mental health, homelessness, and substance use.

· Experience working with multi-agency teams, including social workers and mental health professionals.

· Commitment to diversity, equality, and an asset-based approach.

· Ability to reflect on practice for continuous learning and development.

· Commitment to health, safety, and the values of Depaul.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Mental Health Support Worker, Support Worker, Homeless Recovery Worker, Peer Support, Resettlement Worker, Homelessness, Homeless Project, Counseller, Mental Health #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

 We are looking for a highly organised and proactive person, who will support the CEO as their PA and also bring additional organisation and admin support to a small charity to power us to the next level.

You will need to work flexibly and be ready to put your brilliant admin skills to what is needed.

As well as supporting the CEO, you will report to the Head of Finance and Operations on finance, HR and office support.

You will be able to work with high levels of discretion, confidentiality and integrity. You will be comfortable working in a small organisation and taking responsibility for your work.

Skills in CRM data entry and data reporting will be useful.

The British Heart Foundation (BHF) is on the lookout for a dynamic Head of People Operations. This exciting role offers a chance to make a substantial impact across the organisation and its valued employees.

About the role

As the Head of People Operations, you'll be at the helm of daily HR advice, employee relations, people operations, policy development, and processes to ensure a seamless employee experience.

Your collaboration with other HR teams like Payroll, Benefits, Recruitment, and People Technology will create a unified and user-friendly experience for all employees.

Key responsibilities include:

• Leading a talented, high performing team
• Setting the People Operations strategy, ensuring it is aligned with the overall BHF and People strategy, and ensure it follows best practices and legal compliance.
• Being accountable for the thoughtful delivery of the HR service delivery model, ensuring escalation and resolution within the agreed service level agreements.
• Driving change initiatives and programmes to support employees and managers across the employee lifecycle.
• Enhancing the employee experience with strategic decisions rooted in best practices and data analysis.

About you

We're seeking a visionary leader with extensive HR experience to join the People & OD directorate in this pivotal role. You'll have knowledge and experience of employment and contract law.

To thrive in this role, candidates should bring:

• An in-depth knowledge of employment law and case management expertise.
• Mastery in employee relations, people operations, and policy experience both strategically and tactically.
• Proven experience managing complex employee relations cases, including those escalating to employment tribunals.
• Exceptional communication skills, demonstrating the ability to articulate complex information clearly and effectively.
• Robust resilience and a positive attitude to navigate challenging situations.
• Proficiency in mentoring, coaching, and developing multiple teams to reach their full potential.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

The interview process will take place after the role has closed. Further details will be shared with successful candidates. 

Brief description

The Gardeners’ Company – formally known as the Worshipful Company of Gardeners – is a flourishing membership organisation that combines ancient roots with a 21st-century mission. 

We promote contemporary horticulture in all its forms, working to support the sector through educating, inspiring and connecting with one another. You can read more about our work below.

We’re seeking a qualified bookkeeper to become our new Finance Officer, joining a small team, all of whom work part time and mostly remotely. The Finance Officer will work closely with the Company’s Clerk (Chief Executive) and the Treasurer (a member of the Company and former Audit Practice Chair at Deloitte).

You will take a leading role in managing the Company’s finances: undertaking a range of day-to-day tasks; working on financial reporting and governance; and supporting the Company’s effective administration and development at a time of growth and renewal.

Job overview

Salary: £6,500–£7,000 per year for one day/week (full time equivalent of £32,500–£35,000)

Paid holiday allowance: six days per year including public holidays. The leave year runs from 1 July; holiday allowance prior to that date will be on a pro rata basis

Pension: a 5% employer's contribution to the pension scheme is offered

Reporting to: the Company’s Clerk (Chief Executive) 

Contract length: permanent, following a three-month probationary period

Hours of work: part time: eight hours (one day) a week on average

Within the Company calendar, some periods are busier than others and it is hoped that the successful candidate would be able to work flexibly to accommodate this, distributing the average eight hours/week as appropriate, in conjunction with the Clerk. The successful candidate will need to be able to work at least some of their hours between Monday morning and Thursday lunchtime each week.

Start date: as soon as possible

Location: generally working remotely (from home), but candidates should live within commuting distance of the City of London and there will be occasional in-person office days and meetings

Application process

Application deadline: 09.00 on Monday 10 March

Interviews: week beginning Monday 17 March (in-person in the City of London)

To apply: upload your CV and covering letter as pdf files (max. two A4 pages each) at this link: https://cutt.ly/finance-officer

In the covering letter, please describe why you’d like to work for us and how you meet each of the qualities listed in the person specification. 

Job description

Day-to-day responsibilities

• Record income and expenditure

• Reconcile bank accounts

• Reconcile events and produce P&L schedules 

• Pay invoices from the bank account, at the Clerk’s direction

• Log receipt of members’ payments for events; chase late payers where necessary

• Submit monthly pension contributions to the Company’s pension provider

• Undertake the Company’s payroll function (via Xero); issue payslips and submit data to HMRC

• Prepare and submit quarterly VAT returns

• Issue annual requests for quarterage (subscription payments) to members; monitor receipt of payments and provide reports for the Clerk to follow up where necessary

• Place funds on deposit to maximise interest income, in conjunction with the Clerk and Treasurer 

Reporting and governance

• Record manual journal entries for accruals, prepayments and deferred income

• Prepare quarterly management accounts (P&L, balance sheet, and breakdown of prepayments and accruals) in a timely manner, showing income and expenditure against budget

• Prepare year-end financial accounts and submit for external review

• Assist the Clerk and Treasurer in preparing papers for the Finance Committee

• Attend Finance Committee meetings as required

Budgeting

• Assist the Clerk and Treasurer in preparing the organisational budget

• Assist the Clerk and Events Officer in putting together budgets for functions, visits and other events – as and when required

Strategy/organisational development

• Propose and implement refinements to the Company’s financial management and reporting procedures

• Help to develop a culture of feedback and learning across the organisation, seeking to learn from failures as well as successes 

The successful candidate will need to remain flexible and adaptable to change in the role over time. 

This job description is a guide to the nature of the role, but doesn’t form part of the contract of employment. The post-holder’s duties may evolve to reflect changing circumstances.

Person specification

Essential

• Minimum AAT Level 3 bookkeeping qualification (or equivalent)

• Strong numerical skills

• Good written and oral communication skills 

• Trustworthy and honest, with a high degree of integrity 

• Accurate and methodical, with strong attention to detail

• Highly reliable, organised and efficient, capable of managing time, juggling multiple tasks and reacting to changing priorities 

• Capable of using initiative and working independently without close supervision

• Ability to work cooperatively and collaboratively within a small team 

• Highly experienced in using accounting software, with a working knowledge of Xero 

• Comfortable using technology including spreadsheets (Excel and Google Sheets) and quickly getting to grips with new software

• Located within commuting distance of the City of London; willing and able to travel for occasional meetings and in-person work days

Experience of Livery companies and/or the City of London is not required.

About the Gardeners’ Company

The Gardeners’ Company is a Livery Company – a membership organisation with a long history and close ties to the City of London. Today our members come from a wide range of backgrounds; all are united by a passion for horticulture, gardens and the natural world.

We were founded in mediaeval times – the first record of our organisation dates back to 1345 – by gardeners who practised their craft in the City of London. We were formally constituted with the grant of a Royal Charter in 1605.

The Gardeners' Company runs a busy events programme comprising lectures, talks and presentations by eminent horticulturalists; outings to explore and learn about beautiful gardens and landscapes; and formal dinners and lunches at historic City of London venues.

Through offering warm hospitality and this wide range of shared activities, the Company builds relationships among its members, as well as with partners from the horticulture industry and across the City of London. The resulting bonds of friendship and trust are the vital foundations upon which we carry out the remainder of our work. This work takes three forms.

First, as a small organisation, we run a limited number of in-house projects that focus on areas where we can achieve the greatest impact. Much of this involves nurturing the next generation of horticulturists. Our Schools Outreach programme uses engaging presentations and outings to introduce school children – from diverse ages and backgrounds – to the myriad career opportunities available to them in horticulture. We also support those later in their career journeys, offering awards and scholarships to student and apprentice horticulturists.

Second, we work with partners to incubate new horticultural initiatives. Our members generate ideas, attract collaborators and provide start-up resources (whether financial or in-kind), with the intention of establishing new projects that can flourish independently. In recent years we’ve helped to set up: a horticultural training programme (Future Gardeners); the habitat-development and advocacy work of Pollinating London Together; and the Livery Climate Action Group. 

(In parallel, the Company Charity – a separate entity, but one that is largely funded by donations from our members – awards close to £100k in grants to horticultural projects each year).

Third, and most ambitiously, we want to help bring about a coordinated response to the many challenges facing the horticulture sector. We want to act as a convenor and catalyst for change, bringing key players together for a much-needed national conversation. With our unique position – spanning horticulture, the City, the charity sector, and a wide range of other disciplines – we believe we are well-placed to play this role, and over the coming years, our efforts will increasingly focus on this important area of work.

Evidence (Systematic) Reviewer – FSRH Clinical Effectiveness Unit

We are seeking an experienced evidence (systematic) reviewer to support the development of clinical guidelines, guidance statements, national audit and new product reviews, as well as supporting the wider membership and Faculty officers in responding to evidence and research enquiries. Part of the role will be to help establish the technical team and providing advice on appropriate methods and processes for the programme of work.

As part of the CEU team the postholder will work closely with the Clinical Director for the CEU, CEU team, clinical fellows, FSRH Clinical Quality Committees and senior faculty officers as well as national and international clinical experts involved in the field of sexual and reproductive healthcare. Key duties will include identifying and appraising relevant evidence using established systematic review methods and developing structured evidence summaries across a range of products. The postholder will also support the development of methods and new ways of working in conjunction with other members of the team.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

The Clinical Effectiveness Unit (CEU) at the FSRH develops a range of evidenced-based clinical guidance documents including clinical guidelines, statements and new product reviews as well as associated activities such as national benchmarking audits and responding to member evidence enquiries. The CEU is part of the wider Clinical Quality programme overseen by the Director for Clinical Quality who manages this role.

The role:

1. Analytical and technical:

• Responsible for developing a range of literature reviews (scoping, umbrella, and systematic reviews) for clinical guidelines and guidance in accordance with FSRH processes and established evidence synthesis methodologies. This includes:

• Contributing to the development of scopes,
• Developing review questions and protocols,
• Systematic searching and identification of relevant evidence,
• Full quality assessment of evidence including application of GRADE framework
• Synthesising, collating and summarising quantitative and qualitative evidence
• Summarising and presenting evidence to guideline committees (GDG)
• Preparing written summaries of the evidence / GDG discussions as part of the guideline, guidance statements, evidence enquiries or new product reviews
• Collaborating closely with the Clinical Director, Clinical Fellows and GDG to write the guideline and guidance in line with FSRH approach
• Preparing technical responses to comments received during consultation or peer review of guidelines and guidance
• Contributing to webinars, blogs, articles and publications relating to guidelines and guidance products
• Contribute to audit and national benchmarking activities
• Responding to FSRH Officer, member or internal evidence enquiries including in relation to new research or products
• Contribute to surveillance process of new evidence relevant to the update of guidelines or guidance

2. Supporting methodological developments

• Contributing to the technical review of methods and the continuous improvement of methodological practices, proposing changes to processes and methodology as appropriate
• Keeping up to date on the latest developments in evidence-based practice methods
• Contribute to identifying new ways to deliver member evidence review services

3. Planning and project management:

• Working with the team, in particular the project co-ordinator, to help plan the work of the CEU and the delivery of guidelines, guidance and associated activities
• Monitor and control guideline development progress, ensuring adherence to project plans
• Contribute to identifying and mitigating risks and issues in relation to the development of guidelines, guidance and associated products
• Co-ordinate and lead guideline development project meetings, ensuring effective communication among team members

4. Communication:

• Establish and maintain effective working relationships and engagement with a range of internal and external staff, including senior FSRH staff and officers, clinical experts, academics and patient organisations.
• Presenting complex information to multidisciplinary and lay groups such as guideline development groups or FSRH clinical committees
• Contributing to publications and articles on FSRH guidelines and guidance
• Responding to member, press or officer enquiries regarding FSRH outputs and relevant evidence

5. Other:

• Organising and planning personal workload covering multiple projects
• Undertaking continuing professional and personal development to meet demands of the role including keeping up to date on evidence-based practice methods
• Providing training and induction to guideline development group members and FSRH staff and Officers as appropriate
• Undertaking any other duties commensurate with the role including cover for other members of the CEU team, project work or new activities

You will have:

• A Master’s degree level or a higher postgraduate qualification in a related area (for e.g. Public health, life sciences, epidemiology or medical statistics), or medical degree with experience in health services research, or equivalent level of experience gained in a relevant role
• Specialist knowledge of literature review methodology (incl. systematic review)
•  An understanding of guideline development and assessment methodology
• An understanding of the principles of evidence-based healthcare, critical appraisal and the interpretation and synthesis of clinical research
• Excellent oral, written communication and presentation skills
• An understanding of sexual and reproductive healthcare (Desirable)

You will be:

•  Able to work independently to tight deadlines including prioritising work
•  Able to gather data, analyse, critique and synthesis complex information and prepare reports and briefing documents
• Able to establish effective working relationships with a range of professionals
• Able to explain basic statistical concepts, methods and results to clinicians, academics and lay people
• Self-motivated and with the ability to work in a team
• IT literate (Microsoft Word, Excel, reference manager, relevant reviewing and/or statistical software)
• Able to perform GRADE and meta-analysis (Desirable)

You will have experience:

• Conducting literature reviews from inception to write-up
• Working in systematic reviewing methodology including undertaking quantitative and qualitative methodologies either in an academic, clinical or healthcare research environment
• Performing systematic searches in Cochrane Library, PubMed and Ovid (Medline, Embase)
• Familiarity with study design, health care methodology, conduct and reporting
• Preparing summaries of research findings
• Presenting complex information to multidisciplinary groups
• Developing personal networks within the field of evidence synthesis 

Candidates will need to have the right to work in the UK and also be resident in the UK. 

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Enhanced maternity, paternity & adoption pay
• Free eye tests

This job description and person specification is a statement of requirements of the job at the time of writing. It should not be seen as precluding future changes after appointment to this role.

To Apply

A full job description can be found on our website
Deadline for applications is Thursday 13 March 2025 at 12pm

Interviews will be scheduled w/c 24 March 2025

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

The deadline for applications is Sunday 23rd March 2025 

Location: Europe (East and West)

Hours: Full-time, 35 hours per week (subject to local regulations). Proportion of office/home based work to be determined. Given the nature of the role and geographical spread of the Mission, a good degree of flexibility in working hours is required.

Travel: The role will require some international travel.

Reporting to: CEO International

Key Relationships: International CEO of MWBI

International Executive Team

Affiliate and Program/Field Country Directors

International Board Members  

Annual salary: £90,000 GBP; €100,000 EUR Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying

Contract type: Permanent

Working hours: Full-time

Candidate level: Senior Executive

 Background

Mission Without Borders (MWBI) is an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope found in Jesus Christ. We serve people without regard to their religion or ethnic background.

Mission Without Borders International leads and co-ordinates the work of six countries in Eastern Europe where we conduct our program work and twelve countries where we raise support for these programs and associated MWBI costs. An international executive team (IET) supports this work in terms of program maintenance and development, fundraising, communications, finance, risk management and compliance and it and digital.

Purpose of role

The overarching governing body of the Mission is the Board of Mission Without Borders International. The International Board are seeking a senior International Fundraising Director who will help drive our fundraising strategy by strengthening and diversifying our fundraising sources. The Mission requires an experienced leader with a proven track record in international fundraising who will inspire our international fundraising teams to differentiate and grow income as we enter this new phase of strategic growth.

The International Fundraising Director will provide leadership, oversight and guidance to the Mission’s National Fundraising Directors. They will: implement and manage the diversification of income, including major donor income and field sourced income; work closely with the digital team in fundraising and communication; engage with field countries on beneficiary management and sponsor engagement; lead on impact reporting and work with other members of IET to lead the executive and operational elements of the Mission.

A strong communicator and strategic thinker with practical fundraising experience, they will be an experienced leader and innovative thinker focused on the development of a team and capable of working well with the existing team. They will have significant practical experience of major donors, trusts and foundations, institutional, and corporate fundraising together with a deep understanding of individual fundraising through sponsorship and appeals.

Primary responsibilities

Donor development and outreach

· To provide strategic direction, leadership and drive for fundraising in all new development areas across the Mission. They will have direct responsibility for raising funds at the international level with a specific focus on driving forward major donors, trusts and institutions income as this is currently an underdeveloped source of income for the Mission. They will also lead the development of field sourced fundraising.

· Deliver strategic plans for driving income growth, diversifying income sources and improving donor engagement by incorporating traditional and digital fundraising methods.

· Lead the International Fundraising Team to deliver strategic objectives across all fundraising channels, support National Fundraising Directors, create a collaborative fundraising culture across the organization internationally, and monitor fundraising metrics to deliver growth and efficiency.

· Create a donor-centric fundraising culture, implementing systems and reporting to deliver effective supporter journeys across all disciplines.

· Lead in understanding fundraising trends and working with National Fundraising Directors to improve agility in response to these trends and detailed data analysis of internal trends.

· Define and drive the annual calendar of global fundraising campaigns, supporting materials, driving communications and assessing impact.

· Understand and engage in corporate change program delivery, providing input and leadership to ensure that donor and beneficiary journeys are linked.

· Develop and implement fundraising policies and procedures, particularly around major donors to ensure local and international consistency and compliance.

· Utilize digital resources to drive engagement, reporting and strategy delivery.

· Speak at fundraising community events, conferences and donor events.

Budgeting and reporting

· Oversight of the annual and rolling five-year budgets to ensure local and international fundraising achieve the Mission’s overall strategic goals for income and related expenditure.

· Work closely with the CFO and CEO to drive the annual planning and budgeting process.

· Drive consistency in restricted and unrestricted giving reporting.

Leadership and management

· Work with the International Executive Team to drive the Mission’s international strategy.

· Collaborate with and coach the National Fundraising Directors to meet strategic goals.

· Nurture team members in excellence in operational tasks as well as personal development, ensuring an engaged and fulfilled team.

· Participate in Mission events, training and conferences to engage and inspire peers to drive strategic goals and ensure best practice.

· Network in the fundraising community.

· Participate in and inspire the Mission in its spiritual and biblical foundations.

Profile

There is a high level of desirability that the candidate is a committed and active Christian, able to sign the Mission statement of faith (evangelical in nature) and able to thrive in an atmosphere where spiritual, missional and humanitarian objectives intertwine in an environment where faith and business skills overlap. This commitment to a Christian ethos is fundamental to who we are and why we do what we do.

Experience required

· Relevant degree or equivalent in experience.

· Proven senior level experience as an international fundraiser and team leader, managing in complex environments, with a servant heart.

· Senior level experience in direct fundraising in the areas of major donors.

· Development and implementation of strategic and operational plans for fundraising.

· Setting, managing, and reporting on international budgets.

· Strong stakeholder management experience including Board reporting experience

· Experience in building and nurturing high performing teams.

· Ability to empower and motivate staff at all levels.

· Brand development and management experience.

· Understanding of charity law and regulations and ability to guide in multiple jurisdictions.

Experience desired

· History of work experience in an organization with a similar ethos to MWBI.

· Experience in the humanitarian sector and donor management working with various international, institutional, government donors and authorities.

· Monitoring and evaluation experience for major donors, institutions and trusts.

· Overseas fundraising experience.

· Streamlining disparate reporting systems and processes.

· Salesforce system use and integration.

Personal traits desired

· Be able to share the Christian aims and ethos of MWB and agree with the MWB Mission statement with a high degree of enthusiasm.

· Willingness to lead and participate in devotions, prayer meetings and staff conferences to enhance the spiritual health of the organisation.

· Be able to work sensitively with those of different cultures and church backgrounds.

· Willing and able to travel internationally and work unsocial hours when required.

· Calm and adaptable with an ability to work within a flexible and busy environment.

· Collaborative team leader, committed to driving a strong internal culture.

· A committed Christian willing to lead and express their faith articulately and actively pursue ongoing personal, emotional and spiritual development within the life of a local church.

· Commitment to Equal Opportunities and safeguarding.

The deadline for application is Sunday 23rd March 2025.

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

This is a fantastic opportunity for a finance professional with strong reporting, automation, and business partnering skills to join UK Youth on an interim basis. 

We’re hiring urgently! This is a critical backfill role, and we are reviewing applications daily. If you’re available for an immediate start, we encourage you to apply as soon as possible.

Purpose of the Role 

This role is vital to the Finance team. It ensures accurate, high-quality financial reporting while driving automation and efficiency across financial processes. As a Finance Business Partner, you will work closely with budget holders, particularly in Network Delivery and Income Generation, providing them with meaningful financial insight and advice. 

You will also play a key role in understanding and managing programme/project funding, ensuring effective tracking of restricted and unrestricted income within the charity sector. Your ability to leverage Microsoft Excel, NetSuite, and other financial tools will be crucial in optimising our financial systems and improving processes. 

Key Responsibilities

• Prepare and analyse management accounts, ensuring financial insights drive decision-making

• Lead process automation and optimise financial systems, particularly NetSuite 

• Provide key financial support to budget-holders, particularly in Network Delivery & Income Generation 

• Manage programme/project funding, ensuring accurate tracking of restricted and unrestricted income 

Who We're Looking For

• Qualified or part-qualified accountant (ACA, ACCA, CIMA, or equivalent)

• Management accounting & financial analysis experience in a charity or non-profit setting

• Strong Excel & NetSuite skills – confident in automation and financial systems improvement

• Proactive problem-solver with experience in Finance Business Partnering

• Available to start immediately – we need someone to hit the ground running! 

Who We Are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. 

We will review applications on a rolling-basis for this opportunity and applications will close upon appointment of a successful candidate.

As Head of Community Research and Impact you will lead a small but skilled team, delivering across our community research, impact and evaluation and communications functions. You will take a leading role in shaping and delivering our strategic vision for community-led research. Our approach to research aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. This role will champion collaborative research practices, foster meaningful partnerships, and ensure our work drives tangible, positive change for the communities we serve.

High Trees has built a strong foundation for its community-led research work over the past few years and has developed two flagship community research partnerships: Lambeth Peer Action Collective and Lambeth Community Research Network. We are now seeking an exceptional individual to significantly expand our work in this area to further build local evidence of community need, to work with communities to identify solutions and appropriate responses to local challenges and to advocate for change to policy and practice where needed.

To be successful in this role you will need to be able to develop new research projects which incorporate meaningful community involvement and have the potential to lead to positive change. You will take the lead on the design of new research programmes, sourcing funding to support these programmes and ensuring research projects are completed to a high standard, including the production of high-quality research outputs.

You will also lead the development of infrastructure around community-led research in Lambeth. Through the Lambeth Community Research Network, voluntary and community organisations will be able to access training, resources and networking opportunities that will enable them to build their capacity in developing and delivering new community-led research projects. The network will also create new opportunities for research collaborations between academics, public sector bodies and voluntary and community sector organisations.

As Head of Service, another key function of your role is the leadership and oversight of High Trees Monitoring & Evaluation and Communications, including of our partnerships. This allows us to ensure we continue to deliver services that have the impact we intend, and that this impact is evidenced and communicated to our key stakeholders.

You will bring an understanding of how work and projects should be designed, delivered, and evaluated to ensure they continue to respond to community needs and priorities. You will also instinctively understand the challenges faced by VCS organisations and communities alike, whether gained from a track record of working in the sector or a related field. High Trees work aims to create tangible benefits for all those we work with and you will be excited to ensure that High Trees continues to set the standard for community-led research and system change while creating tools, resources, and practices that benefit the wider sector.

At High Trees, our local community is at the heart of everything we do. You’ll bring significant professional experience working in research and/or community settings, demonstrating your ability to build trust, foster collaboration, and develop initiatives that reflect and respond to local priorities. This role is an opportunity to drive meaningful change, expand our impact, and strengthen the role of community research in shaping a fairer, more inclusive future.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

About Resolve

Resolve is a local charity with a lot of heart.

Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.

We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”

Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.

About the role

As a Drug and Alcohol Key Worker, you will play a vital role in developing and delivering a structured programme of group and one-to-one support within our Letchworth Drug and Alcohol team. Your efforts will directly contribute to the well-being and recovery of those in need.Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.

The benefits of the role include:

· Impactful Work: Make a significant difference in the lives of individuals in your community.

· Supportive Team: Work within a passionate and collaborative team environment.

· Professional Growth: Opportunities for ongoing professional development and personal fulfilment.

Job Title: Key Worker - Drug and Alcohol Treatment Service.

Location: In Person - Letchworth although you may be asked to work at Welwyn Garden City occasionally.

Hours: Full time. Normal working hours are Monday 9am – 7.30pm, Tuesday, Wednesday and Thursday 9am – 4.30pm, Friday 9am – 4pm.

Contract: Permanent.

Job Type: Full-time

Pay: £24,500.00 (rising to £25,550.00 after probation) per year

Accountable to: Recovery Services Manager.

Purpose of Role: To be part of our dedicated Drug and Alcohol key work team. To develop and deliver a structured group programme and one-to-one key work.

Language & Work Authorisation:  English (required) & United Kingdom (required)

Ideal Candidates Will Have:

· Extensive knowledge of substance misuse / mental health and recovery. Lived experience desirable.

· Ability to connect with people at all levels with empathy and understanding.

· Excellent written and verbal communication skills.

· Confidence in delivering one-to-one key work and group therapy.

Joining Resolve as a Key Worker presents an exciting opportunity, as you will play a pivotal role in supporting service users, assisting in their recovery planning and creating support and referral programs for long term benefit.

Main Responsibilities

· Programme Development: Collaborate with the key work team to design and implement structured group and one-on-one key work programmes.

· Client Assessment: Conduct initial triage and comprehensive assessments, identifying additional health needs for appropriate referrals.

· Case Management: Manage a caseload, providing support to maximise harm reduction for individuals and the community.

· Recovery Planning: Develop, implement and review individual recovery plans and risk assessments.

· Record Keeping: Maintain clear, concise, and accurate client records.

· Support Services: Assist clients in accessing employment, training and education opportunities.

· Team Collaboration: Work flexibly and effectively as part of the team, sharing knowledge and assisting others.

· Networking: Liaise with other agencies and service providers for client referrals and service promotion.

· Review Participation: Engage in procedural and personal review processes, including Personal Development Reviews.

Communication

· Record Management: Handle incoming and outgoing communications responsibly.

· Service Promotion: Promote the service and liaise with external partners.

· Meeting Participation: Attend internal and external meetings and events.

· Team Contributions: Actively participate in team meetings and discussions to enhance service effectiveness.

General

· Compliance: Adhere to internal policies and external standards including health and safety, data protection and safeguarding policies.

· Professional Development: Engage fully in Resolve’s appraisal system, training and learning opportunities.

· Service Evaluation: Contribute to the continual monitoring and evaluation of service provision.

· Flexible Working: Perform other duties as required by line manager. Work at any Resolve site as required.

Person Specification

· Knowledge: Understanding of substance misuse/mental health issues and recovery. Lived experience is desirable.

· Communication Skills: Excellent written and verbal communication abilities.

· Empathy: Connect with people at all levels with empathy and enthusiasm for helping others.

· IT Proficiency: Good IT skills, including Microsoft Office and client management systems.

· Confidence: Confident delivering group therapy and one-to-one keywork. Experience desirable.

· Teamwork: Ability to work collaboratively within a team.

· Creativity: Innovative and creative in all areas of work.

· Motivation: Ability to engage and motivate individuals towards recovery, abstinence and relapse prevention.

Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Free parking
• Referral programme
• Sick pay

The closing date is 28th February 2025 with interviews to be held in March 2025.

Job Title: Technology Operations Officer

Location: This is a hybrid role, with 2 days per week required at our Vauxhall Offices, including Monday and Thursday, but otherwise to be agreed with the line manager
Salary: £33,188 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

The Technology department in Refuge supports our work with survivors of domestic abuse by providing the technology, systems and tools used by our colleagues.

Through our suppliers we provide core technology infrastructure including laptops, mobile phones, internet access, printers and telephony to our Refuges and other frontline Services.  

You will ensure that colleagues have the equipment and technology infrastructure they need to carry out their roles.  Day to day, you’ll manage our telephone, broadband and printer suppliers, working to reduce costs and make sure that Refuge gets the service it is paying for.  You will lead on projects to improve our technology infrastructure, delivering cost savings and service improvements through our suppliers.

Some of the work is administrative, ordering mobile phones, arranging shipping and keeping inventories up to date, but there is a real opportunity to improve the service we provide by delivering improvements to infrastructure and managing key suppliers to get value for money.  This role requires supplier and project management expertise, but no specific technology related expertise beyond that of a capable user is necessary.

This is a great opportunity make a significant contribution to improving the way the Technology department supports Refuge in its vital work with women and children.

Closing Date: 09:00am 10 March 2025

Interview Date: 18 March 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About the Refugee Employment Network 

At the Refugee Employment Network, it’s our mission to ensure that all refugees can access appropriate, fulfilling and paid employment in the UK.

The Refugee Employment Network (REN) is the UK’s only national network dedicated exclusively to refugee employment. With a growing network of 400+ members across all four UK nations, REN is uniting a national community committed to creating opportunities for refugees, spanning a wide range of industries and professions.

About the role

As Network Coordinator, you will play a key role in strengthening and expanding the Refugee Employment Network (REN). Working closely with the CEO, you will support its growth by improving engagement with network members, ultimately enhancing employment outcomes for refugee talent and strengthening hiring practices across UK businesses.

You will collaborate with network partners, experts by experience, businesses, and refugee support organisations to convene and facilitate meetings, working groups, training, and advisory boards that share best practices, pilot initiatives, and build skills to enhance refugee employment.

Additionally, you will represent REN at events, speaking on the barriers refugees face in accessing work, and contribute to the delivery of impactful projects and programmes.

Purpose of the role

• Strengthen the Refugee Employment Network by delivering events and opportunities for members to share knowledge, best practices, and collaborate on initiatives to advance refugee employment. 

• Support refugees in accessing fulfilling employment that matches their skills,  qualifications and experience, and employers to access refugee talent through REN’s Refugee Jobs Board, mentoring programmes and Refugee Job Fairs

• Ensure the smooth administration of REN, including project and organisational admin, event planning and coordination, communications with network members, and managing job board listings.

Key responsibilities 

1. Member Engagement: 

• Act as the key point of contact for REN members, providing timely responses and support.

• Ensure all member information is captured and kept up to date on our database and website

• Organise meetings and networking opportunities to facilitate relationships, share learning, and collaboration on employability skills workshops, job fairs, and mentoring projects.

• Provide clear communications to participants, members and partners through emails, website copy and newsletters.

2. Event Coordination: 

• Coordinate a calendar of events, including job fairs, member meet-ups, an annual conference and training sessions, managing project timelines, registration, and evaluation.

• Provide logistical and administrative support for events, Job Fairs, workshops, and member activities including bookings, delegate lists, venue coordination and catering.

• Attend and facilitate in-person and online events, representing the Refugee Employment Network and welcoming participants and partners.

3. Mentoring Projects:

• Coordinate the day to day running of mentoring projects, including reviewing mentee and mentor applications, matching mentors with mentees and being the first point of contact for all mentors and mentees. 

• Design and deliver mentoring training, guides, and toolkits to ensure impactful mentoring experiences. 

• Monitor and capture impact through surveys, focus groups, drop- sessions, impact reports and case studies

4. Jobs Board administration: 

• Regularly upload job opportunities to the Refugee Jobs Board and serve as the first point of contact for employers, recruiters, and job seekers.

• Work closely with the CEO on the digital development of the jobs board

5. Administration & Database Management: 

• Maintain accurate records and manage project data to support programme development, insights and data gathering and sharing. 

• Provide the day-to-day administration of Refugee Employment Network’s projects, membership, events and jobs board.

6. Communications and Impact: 

• Create clear and compelling communication through the website, newsletters, and social media platforms. 

• Create case studies and social media content that shows the impact of our work, raises the profile of the Refugee Employment Network and showcases network members work in advancing refugee employment in the UK

• Collect and analyse data to develop impact reports demonstrating the effectiveness of REN’s work. 

Expert by Experience

We strongly encourage applications from individuals who are experts by experience, including refugees, forcibly displaced people or migrants with direct, first-hand experience of the issues and challenges faced within the UK asylum or immigration system. At the Refugee Employment Network, we believe that Experts by Experience bring unique and powerful insights that can drive positive change in refugee employment across the UK. .

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

How to apply

To apply, please read the job specification and complete the Typeform application form by 5pm on Sunday, 2 March. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typefrom application. 

IT Delivery Partner (Business Analyst/Project Manager) – Data & Insight Programme

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Information Systems
Home Palace: Hampton Court Palace (with hybrid working)
Status: Fixed Term Contract
Salary: £55,693
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.  

Historic Royal Palaces (HRP) is embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager (IT Delivery Partner)

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities. 

As part of the IT Business Solutions Team, partnering with the central planning team, the IT Delivery Partner will build relationships with stakeholders and cross functional teams to deliver an enterprise data platform for HRP. 

About the role 

Working closely with the Data & Insight central team to lead on delivery of projects to include: 

• Collaborating to agree project approaches, business requirements and build product backlogs.
• Facilitating scrum events.
• Communicating progress with stakeholders, colleagues, and the wider organization.
• Collaborating with stakeholders to gather and document business requirements.
• Working with the Capability Delivery Team, Subject Matter Experts and developers to translate business requirements into technical specifications.
• Conducting gap analysis and recommending solutions for data platform capabilities. Developing and maintaining comprehensive documentation, including business requirements and process flows
• Facilitating workshops to elicit requirements and validate solutions.
• Assisting with the implementation of best practices and data governance standards.
• Adhering to cost, time, quality and agreed outcomes. 
• Your understanding and application of security, compliance and data governance considerations, as well as managing project risk, will ensure successful delivery of the data platform and the associated business change so we can be confident in using, supporting and exploiting the capability it brings.

Benefits include: 

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 

To be successful 

You should have experience in the following: 

• Leading on the delivery of business solutions using the appropriate project framework or methodology, and the investigation, definition and resolution of complex data, digital and technology issues.
• Collaborating, communicating, and presenting complex data, digital and technology information effectively with both IT and business colleagues, as well as customers and suppliers, will be key in successful project delivery. 
• Considerable experience in a similar role (Technical Project Manager and/or Business Analyst) and proven experience with cloud-based data platforms and in data-related projects.
• Familiarity with Agile methodologies and project management tools.
• Strong understanding of data management principles and data governance.
• Strong understanding of data analysis tools and techniques.
• Excellent communication and interpersonal skills. 

Closing date: 23:55pm 2nd March 2025
Interviews being held TBC

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

REF-219793

As the Head of Operations at Young Barnet Foundation, you will be part of a dynamic organisation. Here, you won't just be a number, you'll be part of the driving force behind our mission, working hand in hand with our visionary Chief Executive Officer (CEO) to shape strategy, drive growth, streamline operations, and uphold the highest standards of governance.  The Head of Operations will be accountable for, direct, and oversee the operational activities and smooth running of the organisation.

• You will be a part of a senior leadership team, reporting to the CEO and will focus on the operationalisation of our Strategy, ensuring our procedures and processes run smoothly to support our front-line operations.

• You will need to have the ability and confidence to put your judgement and leadership skills into practice to make sure that the organisation executes strategies and plans in a timely and thorough manner.

• You will be a visible leader for YBF, both for our people and our members but also with external partners - auditors, accountants, third party providers as well as wider stakeholders/strategic partners.

• You will be responsible for our operational function; Finance Operations, Budgeting & Accounting, HR, IT, Data Management and Grant Administration.

About Us:

Young Barnet Foundation (YBF) is dedicated to supporting over 200 members, including charities, community groups, and social enterprises, who provide essential services and positive activities for children and young people in the London Borough of Barnet. We are proud members of Barnet Together and one of a number of Young People’s Foundations operating across the country. Our ethos of ‘Generous Leadership’ drives us to work collaboratively, tactically, and strategically to build capacity within and beyond our membership. 

Key responsibilities:

Strategy & Operations - At the heart of our success, you will help drive the strategy and organisational excellence, collaborating closely with the CEO, Trustees, and the Senior Leadership Team (SLT) to develop growth-oriented strategies. You'll drive operational excellence by refining our functions, systems, and procedures to meet the highest standards consistently. You'll leverage data on the Salesforce platform to streamline operations and boost engagement with donors and stakeholders.Your collaboration with IT external partners will ensure optimal system performance and user experience. Additionally, you will support our Grants programming, reinforcing our commitment to impactful community initiatives.

Management - You'll be the leader of an efficient and effective operations capability. Your leadership extends to overseeing our annual prioritisation plan, exploring digital tools for organisational development, and reviewing policies and procedures. You'll empower our operational team and step into any necessary operational roles. 

Financial In close partnership with the CEO and our Treasurer, and working with outsourced accounting and payroll services, guide our financial journey, planning milestones, managing budgets, and allocating capital to achieve our targets. Your responsibilities encompass overseeing all financial processes, from payroll to annual accounts preparation and audit, while maintaining compliance with financial regulations, and charity reporting practices.

Risk Management, Governance and Reporting - You will maintain a high standard of stewardship and facilitate effective communication and collaboration, assist the Board of Trustees in governance matters and conduct regular reviews of the Risk Register.

Candidate Profile 

We appreciate you may not carry all the skills and experience set out below, but if you feel you have the potential to develop them and excel in the role then we would love to hear from you.

Essential  

• Proven experience as Head of Operations (equivalent) and motivation to take the next step into this leadership position. Strong interpersonal skills, outstanding organisational skills and sound leadership abilities. Knowledge of legal compliance processes, plus relevant charity knowledge.

• Financial analysis ability, including budgeting and financial reporting.

• Experience of strategic organisational planning, able to demonstrate the ability to solve problems and make decisions despite uncertainty.

• Experienced line management of operational staff, leading and supporting them to achieve agreed goals. Working knowledge of data analysis and performance / operational metrics.

• Proven critical thinking ability with excellent written and oral communication.

Desirable  

• Experience in risk management, including the implementation of controls to reduce risk 

• Knowledge of membership/infrastructure organisations.

• Experienced/track record in working in and understanding the Voluntary, Community, Faith, and Social Enterprise sector, and especially with small, local groups.

• Experience of working with Customer Relationship Management systems such as Salesforce. Holding relevant qualifications to support the role; e.g accountancy, risk management.

Qualities  

• Commitment to the ethos and values of YBF and passionate about the voluntary sector and its role in creating positive social change. 

• A self-starter, a confident decision maker and able to manage your own time and prioritise workload 

• Commitment to equality, diversity and inclusion and an understanding of how to

• Comfortable taking accountability for significant strategic objectives.