Programme Lead Jobs

Hours:

Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu

Annual leave:

28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension:

2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage:

A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location:

2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.

This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.

Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.

In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.

The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.

The key objectives of the post are:

• To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
• To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
• To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
• To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.

Main tasks and responsibilities:

1.0. Support services:

• To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
• To leading on effective delivery and scaling up of services throughout the expansion phases
• To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
• To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
• To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
• To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
• To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
• To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
• To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
• To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
• To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
• To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress

2.0. Leadership:

• To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
• To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
• To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
• To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
• To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
• To work closely with the CEO and Leadership team to support the work of 2wish nationally
• To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
• To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death

3.0. General:

• To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone/E-sim for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts.

Support Coordinator

This is an exciting opportunity to join our team in Stoke and North Staffordshire.  We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: S11199 Stroke Association Support Coordinator

Location: Home-based, Stoke and North Staffordshire. Extensive travel will be required as part of this role (travel will also include team meetings or other work related meetings)

Hours: Part-time, 25 hours per week (flexible working available)

Salary: Circa £19,099 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract under 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 21 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers

· Providing personalised information, advice and support to address any needs identified

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs

· Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role (at point of application and interview).

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full-time permanent basis.

As a Store Manager you will manage the day to day running of our Bourne Community Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 2, Elsea Park, Raymond Mays Way, Bourne, Lincolnshire, PE10 0QT

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work 5 days out of 7 (total of 35 hours per week) on a rota basis which will include weekend and bank holiday working.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Ideal Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

CRM Quality Assurance Specialist

Job reference: REQ000765

This is a Fixed Term Contract for 12 Months.

£36,486 pa

Woking GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.

We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.

WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.

About the Role

As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.

Key Responsibilities

· Aid in the creation of functional, technical or test documentation.

· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.

· Create and execute test plans, test cases, and scripts to validate system behaviour.

· Collaborate with our delivery partner to address defects and ensure timely resolution.

· Create and maintain the accuracy of information on the CRM SharePoint hub.

· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.

· Aid the Business Change Manager by creating training materials.

About You

· You have proven experience in Quality assurance, testing, or business change.

· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.

· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment

· You have an eye for detail and have experience in writing end-user documentation

Location & Flexibility

This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.

How to Apply

If you are passionate about our planet and want to be a part of the solution, apply today!

Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.

Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Salary:                   £46,698 – £47,828 (London) / £42,373 – £43,361 (National)
Hours:                    35
Contract:                Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.                
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Member Intelligence Manager, a key leadership role with responsibility for how we use member data effectively. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in making a difference to the work of the National Housing Federation through effective use of member intelligence data? The successful candidate will manage a small team and play a leadership role in our member intelligence work, whether that is data about our members to inform our member engagement and policy positions, or work to make sure we can increase our commercial income and develop new products and services for the sector.
In addition to managing our data, this post will also have primary responsibility for the translation of data into intelligence to help the wider organisation understand membership trends and changes - allowing us to respond quickly to the changing needs of members and drive the quality of our member offer.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- To provide leadership and support to the team in line with the core values of the organisation and with our commitment to drive standards of service to our members.
- To lead a cross-directorate programme of work through the Data Strategy Implementation Group.
- To establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
- To manage the interface with our Customer Relationship Management system to ensure accuracy and efficiency.
- To use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for our work.        
- To work with communications colleagues to use data and intelligence to shape our messaging about how the sector is regarded by members, stakeholders and the wider public.
- To work with marketing and commercial colleagues to ensure that we use our data and intelligence to target our commercial products and events effectively, and put processes in place to utilise data to drive improvement.
- To work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.      
- To act as the key contact point for all member survey work. 
- To ensure that all of our internal systems and decisions are based on a common set of data.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of playing a strategic role in the use of data in a membership, not for profit or business environment.
- Excellent analytical and numeracy skills.
- Ability to communicate effectively and proactively drive forward data-driven decision making.
- Effective use of CRM systems to inform and delivery high quality customer service and insight.
- Sound knowledge of GDPR and data protection legislation.
- Experience of data visualisation tools, such as Tableau or Power Bi.
- Experience of effective team management.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications:  31 July 2024
Interview date: 14 and 15 August 2024

The Junction is an out of hours service, open 365 evenings a year, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis. 

As a Wellbeing Practitioner, you will be providing a preventative, person centred approach to people accessing the service who may be experiencing a mental health crisis.

The service is open from 4PM-11PM, 365 days a year so this position will include some weekends.

 
What You'll Do: 
 

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

• Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.  

This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.

Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.

Purpose of the role: 

· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.

· To support clients with form completion – online or paper based.

· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)

You will be the first point of contact for our clients, whether that be by email, telephone or face to face.

We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.

We have a rewarding opportunity for a Night Care Worker to join our team within our residential service in Cheadle Hulme, Stockport.

Have you ever wanted to make a difference to the lives of vulnerable Children and Young People?Our children’s home in Cheadle Hulme provides Respite Care for Children and Young People with Autism, Learning Difficulties and Complex Care Needs.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the team and the Registered Manager which gives support to the children and young people allowing their parents and siblings a much-needed break.

Location – Cheadle Hulme, Stockport

Hours –40 hours per week (worked over 4 shifts each being 10 hours in duration). Shifts are worked on a 7-day rota therefore candidates must have flexibility of being able to work on any day of the week (including weekends).

Starting Salary - £24,980.80 per annum (£12.01 per hour).Actual salary for the hours and weeks worked.

Full time equivalent salary for 37.5 hours is £23,412.00 per annum.

Salary Enhancement

25% uplift on the hourly rate for weekend shifts.

Enhanced pay for weekend shifts and during the week between 11pm and 6am – 25% uplift on the hourly rate.

About the position….

• The core tasks of a Night Care Worker include attending to the needs of the children and young adults during the night, some of which have complex health conditions, domestic duties and appropriate record keeping in accordance with legislation and regulation. Another member of staff will sleep in the unit and can be disturbed if there is an emergency.
• The Night Care Worker role is varied and, in many instances, unpredictable. All staff are therefore expected to work in a flexible way.
• As a Night Care Worker, you will provide a professional and effective administrative service to the Registered Manager and staff team, thus enabling them to provide high quality care to the young people in the Trust’s care.

What can you bring to the team?......

We are seeking a Night Care Worker who has previous experience of working with young disabled people and working unsociable hours.

You will need to be proficient in recording information and have previous experience of working on your own initiative and as part of a team.

Experience of administering medication is desirable along with the ability of supporting young people towards independence.

Trust benefits include:

• 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Eligibility to apply for Blue Light card.
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home
• After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.

Apply now!

To discover the full details of this rewarding role within the Together Trust look at our Job Description.The Job Pack outlines lots of information about the Trust.

Visit our website -

Take a look at our short video

Does this sound like you – if it does apply now.Should you have any questions relating to this role please email.We would love to hear from you!

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Salary: £37,181 pa plus £5,023 pa London Weighting allowance

Contract: Fixed Term Contract for 3 Years

Location: Hybrid – weekly travel to our London Office (EC1) will be expected 2 days a week, as well as occasional travel to corporate partners offices

Hours: Full time (37.5)

Closing date: Monday 22nd July at 11.30pm 

Do you have relevant experience of working in a busy press office or a PR agency, plus a good track record of managing complex projects with multiple stakeholders? Then join Shelter as a Senior Media Officer and you could soon be playing a vital role at the heart of our Media team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

A key part of a broader Communications, Policy and Campaigns division, our media team serves the media needs of the whole organisation. Collaboration and relationship building skills are the name of the game, as we work closely with a broad range of internal stakeholders and external partners to generate influential coverage across Shelter’s campaigns, fundraising, community and services outputs. Our aim is to make sure housing and homelessness rides high on the political and public agenda through timely and powerful storytelling. We help Shelter to deliver change by amplifying our hard-hitting research, giving a platform to people directly impacted by the housing emergency, profiling our incredible services, capitalising on high-profile supporters and partnerships, and by swiftly seizing reactive opportunities.

About the role

If you care about storytelling, are a great team player and want to end the housing emergency, this unique opportunity to join a fast paced and high performing team with a heritage of ground-breaking campaigns is the job for you.

This senior media officer position is an exciting role that’s been created in partnership with our High Value Partnerships team to help boost the media cut through and support the smooth running of our partnerships with big brand names like Ikea, HSBC, B&Q and Marks & Spencer. It is a new role that you will have the opportunity to mould within a supportive framework and team.

But you won’t just work closely with our corporate partners and internal income generating teams, you will also have the chance to flex your skills and get stuck into a whole range of media activities that drive forward our organisational strategy. You’ll also play a big part in the day to day running of a busy press office, get to matrix manage high profile projects, and deputise for the Media Managers as necessary.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

Creative and results driven, you have extensive knowledge of media across print, online and broadcast channels, as well as the different tools and tactics in the PR toolbox.  You know what makes something newsworthy and how to land high-impact coverage, and , you’re great at translating research and information  into pithy soundbites and key messages suitable for public audiences. What’s more you’re used to thinking on your feet and working under pressure to meet tight deadlines.

A knack for building rapport and relationships with lots of different people is essential too, as is the enthusiasm, expertise, and collaborative approach to work that can help to upskill other teams to better understand and utilise the media to meet our shared goals. Crucially, you have a keen grasp of what journalists and producers are looking for and are as comfortable speaking to a consumer journalist, as you are the policy editor of the Times– and you will know how to tailor your pitch accordingly.

Adept at managing your own time and projects, and happy to contribute new ideas and try different approaches, you also know what it takes to support, enable and motivate others. Your keen eye for risks and opportunities, and strong attention to detail will help ensure your team and colleagues deliver to a high standard. Finally, while prior knowledge of housing and homelessness is not a requirement, you must have a passion for social justice. There’s a huge amount we need to achieve together, and you’ll need to thrive on this challenge.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Elgin and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Elgin and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone referrals and administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum pro-rata.

About you

We actively encourage applications from those who are long term unemployed.

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  This can be through 1-2-1 advocacy or in a group setting.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 30th July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

Job Title:               Newham Service Delivery Manager

Salary: £24,000 Actual (£30,000 FTE)

Working Hours: 28 hours Per weeks (contracted through till 31st March 2027)

Location: Newham community based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual                                                     leave plus 8 bank and public holiday.

 

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

We are delighted to be commissioned to deliver infant feeding peer support within Newham’s diverse community. Working in partnership with local infant feeding teams, health visiting and midwifery teams, children centres and volunteer and charity organisations to ensure all parents are able to access the support they need. The post holder is responsible for the recruitment, coordination, support and management of a diverse team of infant feeding peer supporter volunteers across the borough, working in collaboration with NCT’s established perinatal peer support work within the borough.

Responsible for the managerial oversight of the Infant Feeding community peer support across Newham, this role will work with diverse and vulnerable groups and make a positive difference by supporting families  who experience barriers to accessing support and social isolation in pregnancy and postnatally with feeding their baby.

NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.

This role is based in the Newham community with some home working

About the Role

 Some of the key responsibilities of the role include:

· Responsible for the recruitment, coordination, support and management of a diverse team of infant feeding peer supporter volunteers.

· Establishing and maintaining a good working knowledge and understanding of the local demographics of parents in the area, including local volunteer, charity and faith support services and projects working with vulnerable and marginalised communities.

· Working in collaboration with NCT’s currently established perinatal peer support work within the borough, local infant feeding teams and early years services to ensure all parents can access the support they need.

· Report progress on project status, timelines and delivery against key performance indicators.

· Participate in local networking/task and finish projects, so that the programme is an integral part of the local infant feeding provision

· Be able to travel around the area to meetings and groups.

You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
The role is 28 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is largely a community-based role with some home working

About you

· Are you willing to undertake our Peer Supporter training

· Can you work at pace and juggle a number of different priorities?

· Have experience and a passion to work with diverse cultural groups?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

If so, please read the job description via our website.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 29th July 2024
 
Interviews: Monday 5th August 2024

Interview format: Will be in person at a venue within Newham – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Senior Media Manager 

Salary: Up to £45,000  

Location: Hybrid with occasional travel to Newark (Nottinghamshire) and rest of the UK  

Full time: 35 hours per week  

Permanent position 

Closing date for applications: 7th August 2024  

First interview: 21st August 2024  

Second interview: 28th August 2024 

About Us 

Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Collectively, The Wildlife Trusts have more than 900,000 members, employ 3,500 staff, look after over 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature. 

The next few years will be critical in determining what kind of world we will all live in. We need to reverse the loss of wildlife and put nature into recovery at scale as a matter of urgency if we are to prevent climate and ecological disaster. This will require big, bold changes in the way we think and operate, and the development of a strong, collaborative culture. It will require key stakeholders and the public to take action for nature’s recovery. 

About You 

Can you use your expert media relations and proven line management skills to help put nature into recovery with one of the UK’s best-loved environmental charities? 

The Trusts’ small, but brilliant national media team creates billions of opportunities to ‘see’ their work in print, radio, online and on screen each year: from their commentary on Government policy to stories about their work on the ground, our interviews, quotes, videos and press releases are used in national and international stories as varied as action on peat to whale sightings. They regularly appear on BBC Countryfile, Springwatch and BBC Radio 4’s Today programme, as well as in international media such as National Geographic, Times of India and Washington Post. In 2023 alone, the team achieved c.43,000 appearances in the national media and a reach of over 530 billion opportunities to see. This coverage ensured that thry remain at the heart of the national conversation on why they need nature. 

But they’re not standing still because the nature and climate crises demand greater and more urgent action. They’re therefore looking for a resourceful and strategic thinker who can exploit new opportunities for The Trusts to continue to raise their profile and use their communications to drive greater awareness of and engagement with the things that need to happen to turn things round. 

This is a senior role and they’re looking for an experienced media manager with an excellent track record in media relations for high profile organisations, who can confidently deal with high-profile reactive media as well as developing and delivering evidence-based creative, innovative media strategies. You will be leading a small media team, so line management experience is essential to ensure the consistent delivery of high-profile, high-impact media activity, supervising the team’s research, writing and editing. Working alongside the Head of Media you will build an environment where your team can continuously develop to be their best and have space to innovate and find new channels to reach broader audiences with our messages. In particular, they are keen to do more to highlight the role of people power (community organising) in nature’s recovery. 

You will have significant previous experience of generating compelling news stories and features, and ideally you will have been involved in publicising policy and campaigns. There is never a dull moment and you will need to thrive working in an extremely fast-paced environment where organisational skills, prioritisation and attention to detail are a must. 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

Our client take their Safeguarding responsibilities extremely seriously. Please read their commitment statement available in the documents section. They are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

Please do not use artificial intelligence tools to assist you to complete the application form. Our client may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Location: Edenbridge
Discipline: Care and Support
Job type: Fixed Term
Salary: £23,559 per annum (pro rota)
Expiry date: 01 Aug 2024 23:59

Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible.

Fixed term contract (6 Months)

At Hft, we are recruiting for a Business Support Officer (Part-time) to join our team. The Business Support Officer will be a lead for our Edenbridge services, and will be based in Edenbridge. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving license, with your own transport and prepared to use and insure for work purposes, is **essential **for this role. This is a part-time role for 22.5 hours a week.

Apart from a rewarding career, what\'s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

What else?

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for key dates over Christmas.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – Part time, annualised and compressed hours. Generous return to work bonus following maternity leave.

About you

- You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint.

- Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.

- You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.

We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!

About the role

As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.

Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.

Responsibilities include

- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.

If you are interested in working at Hft and you would like to make a difference, please apply today!

Apply Now

REF-215395

Charity Coordinator

FTWW > Charity Coordinator

We’re Hiring!

As part of our National Lottery-funded project, ‘Hear My Health’,

Fair Treatment for the Women of Wales (FTWW) is now seeking a

Charity Coordinator

This is a full-time post of 37.5 hours per week, paying £30K per annum, remote working in Wales

Funded up to March 31st 2026 with possibility of extension

This post is subject to successful completion of a 3-month probationary period

Download the Job Description: Charity Coordinator

FTWW: Fair Treatment for the Women of Wales is the only patient-led charity and disabled people’s organisation in Wales dedicated to achieving health equality for women, girls, and people registered female at birth.

Our Vision is for a Wales where everybody’s right to good health and wellbeing is respected and fulfilled, with everyone able to access the healthcare they need, when they need it, and without barriers.

The role of Charity Coordinator is a new one for FTWW. Our successful candidate will be happy to join a small, dedicated team, supporting existing staff, volunteers, and trustees in the administration of the charity. You will be key to developing policies and processes that will ensure the organisation is managed effectively and efficiently into the future.

We particularly welcome applications from those who are disabled, living with or having experience of long-term health issues.

To apply, we kindly request both a current CV and a supporting statement. In your statement you should make clear why you think you’d be a good fit for FTWW and what you’d bring to our team as the organisation grows. We will also ask shortlisted candidates to supply contact details for two referees.

The closing date for applications is Thursday 1st August 2024 at 5pm. Interviews will take place over Microsoft Teams on or around Tuesday 13th August, with a view to the role commencing as soon as possible thereafter.

Cydlynydd Elusen

FTWW > Cydlynydd Elusen

Rydym yn Recriwtio!

Fel rhan o’n prosiect sydd wedi’i ariannu gan y Loteri Genedlaethol, ‘Hear My Health’,

mae Triniaeth Deg i Fenywod Cymru (FTWW) yn awyddus i benodi

Cydlynydd Elusen

Mae hon yn swydd amser llawn, 37.5 awr yr wythnos, gyda chyflog o £30K y flwyddyn, gweithio o bell (Cymru)

Mae hi wedi’i hariannu hyd at 31 Mawrth 2026 gyda’r posibilrwydd o estyniad

Mae’r swydd hon yn amodol ar gwblhau cyfnod prawf o dri mis yn llwyddiannus

Iawrlwythwch y disgrifiad swydd: Cydlynydd Elusen

FTWW: Triniaeth Deg i Fenywod Cymru yw’r unig elusen yng Nghymru sy’n cael ei harwain gan gleifion a’r unig sefydliad i bobl anabl sydd wedi ymroi i sicrhau cydraddoldeb iechyd i fenywod, merched, a phobl sydd wedi’u cofrestru’n fenywod adeg eu geni.

Ein Gweledigaeth yw Cymru lle mae hawl pawb i iechyd a lles da yn cael ei pharchu a’i gwireddu, gyda phawb yn gallu cael gafael ar y gofal iechyd sydd ei angen arnynt, pan fydd ei angen arnynt, heb rwystrau.

Mae rôl y Cydlynydd Elusen yn un newydd i FTWW. Bydd ein hymgeisydd llwyddiannus yn hapus i ymuno â thîm bychan, ymroddedig, sy’n cefnogi staff, gwirfoddolwyr ac ymddiriedolwyr presennol gyda’r gwaith o weinyddu’r elusen. Byddwch yn allweddol i ddatblygu polisïau a phrosesau a fydd yn sicrhau bod y mudiad yn cael ei reoli’n effeithiol ac yn effeithlon yn y dyfodol.

Rydym yn croesawu’n arbennig geisiadau gan y rheini sy’n anabl, sy’n byw gyda phroblemau iechyd tymor hir neu sydd â phrofiad o broblemau o’r fath.

I wneud cais, gofynnwn yn garedig am CV cyfredol a datganiad ategol. Yn eich datganiad, dylech egluro pam rydych chi’n meddwl y byddech chi’n addas ar gyfer FTWW a beth fyddech chi’n ei gyflwyno i’n tîm wrth i’r mudiad dyfu. Byddwn hefyd yn gofyn i ymgeiswyr sydd ar y rhestr fer roi manylion cyswllt dau ganolwr.

Y dyddiad cau ar gyfer derbyn ceisiadau yw dydd Iau 1 Awst 2024 am 5pm. Cynhelir cyfweliadau dros Microsoft Teams ddydd Mawrth 13 Awst neu o gwmpas y dyddiad hwnnw, gyda golwg ar ddechrau’r rôl cyn gynted â phosibl ar ôl hynny.