Programme lead jobs
The Director of Operations will play a pivotal role in driving the operational efficiency, financial sustainability, and strategic growth of Well Grounded. This position will lead on programme delivery, financial management, human resources, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably.
The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation. This is a senior leadership role, requiring a strong background in operations, safeguarding, and strategic management within a social enterprise or charity/education setting. The role will include regular travel to our academies currently based in London, Bristol and due to launch in Leeds this year. Travel will be covered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Centre for Mental Health is an established independent mental health research charity which for forty years has taken the lead in challenging policies, systems and society, so that everyone can have better mental health.
You will lead a team developing mental health research, economic analysis and policy ideas, as we equip services and decision makers to meet people’s needs and reduce mental health disparities.
Join us in our work driving forward sustainable policy change, tackling inequalities and working tirelessly for social justice and good mental health for all.
The client requests no contact from agencies or media sales.
About Us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
Read more about our Mission and Values on our website.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
About You
The Policy and Engagement Manager is responsible for the development, delivery and evaluation of the Society’s growing policy and engagement programme.
This role will report to the Head of Engagement and Storytelling, with managerial responsibilties for the Policy and Engagement Officer, and will have responsibility for leading the development and coordination of key strategic policy and engagement activities, including progressing external scientific and higher education policy for the Society and promoting the importance of engaging in policy-making to members of the Society.
Suitable candidates will have experience in developing evidence-based policy, including in research, innovation and higher education policy. They will also have excellent communication and organisational skills, and the ability to manage and build effective relationships with key stakeholders engaging in the Society’s activities.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Closing date: 1st May 2025.
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Contract: Full time (35 hours per week), Fixed Term Contract, 18 months
Salary: £40,000- £41,000 p.a.
Job Summary
The purpose of this role is to bring additional operational capacity to new church plants and partnerships. This role will work across multiple partnerships on a fixed term basis to support the operational set up of new partnerships, and leading on operational improvements where there are existing processes.
This role will be pivotal in establishing sustainable operational excellence, allowing ministry teams to undertake missional work.
Job responsibilities
- Support new church partnerships and plants for a fixed term to develop strong operational functions.
- Work collaboratively with parish team members, scoping the operational needs that require supporting, reviewing or developing
- Set-up new or review existing operational functions, including: HR and recruitment, finance, reporting, fundraising, buildings management.
- Develop digital and communications processes including website development and newsletter templates.
- Lead on development and implementation of volunteer and event management systems.
- Work with parish leaders to develop operational sustainability beyond the term of this role.
- Identify operational needs in support of missional activities, supporting missional project planning and project management.
- Support with partnership reporting processes as part of the Hackney and Islington funded programme.
- Develop a pipeline of income generation opportunities, including rental agreements and grant funding.
- Develop an operational toolkit of policies and best practice for future plants and partnerships
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience implementing new systems
- Change management
- Experience of grant management or reporting on funding objectives
- Strong operational and administrative skills
- Strong stakeholder management skills
- Knowledge of recruitment processes
- Strong IT skills
- Right to work in UK
- Practicing Christian, committed to upholding the values and mission of the Church of England
- The person will not require a DBS check
Desirable
- Knowledge of good governance practices
- Relevant Project Management qualification
- Relevant finance or HR administration qualification
- Experience of parish operations
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held on 22 May 2025 in the Hackney or Islington area.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
Hours: Full-Time, 37.5 hours per week, flexible hours
Location: Primarily office based in central Bristol, with use of other partner locations for ad hoc use. This role will involve travel across the Western Forest region and occasionally within England, with a travel expenses budget. Hybrid arrangement by agreement.
The Western Forest is a brand-new programme having been launched with national and Ministerial profile in March 2025. The Forest will support over 2.5 million people, cultivating a greener, more connected future by creating a landscape with trees and woodlands at its heart.
The Western Forest will deliver landscape scale change and real green investment, connecting people and nature across three regions – Wiltshire, Gloucestershire and the West of England (including North Somerset).
The Western Forest Director will drive, direct and manage the delivery and strategic direction of this new national forest. The Director will inspire and work alongside partners and the core Western Forest team to achieve the goals and targets set for the forest, ensuring it develops sustainable income streams and models of delivery by 2030.
The Western Forest Director will head up the core team in supporting and directing resource and expertise throughout the region. Some key duties include:
- Lead on strategic development and impact.
- Support the shaping and organisational effectiveness of the Western Forest team and partnership, with a focus on collaboration, learning and knowledge sharing.
- Be responsible for the creation and management of relationships with partners and funding bodies working to build and develop existing partnerships and encouraging new ones.
- Develop open, trusting and respectful relationships throughout the governance structure and between the team and Boards.
- Manage and ensure delivery of the programme KPI’s and partnership delivery model.
This list is not exhaustive but highlights the key duties of this role. A full job application pack can be found attached to this advertisement.
To meet the needs of this role you will need:
- Demonstrable experience of impactful leadership, working across organisations and a wide range of sectors and stakeholders.
- Experience of advocacy, engaging with external stakeholders to influence social change or public policy.
- Proven track record of securing significant financial resource for an organisation through large funding bids or other sources of income generation, ideally with a good knowledge of the tree and woodland funding sector.
- Exceptional communication skills, both written and verbal, with the ability to engage effectively with senior leaders, community groups, and the public.
- Excellent leadership skills with the ability to inspire and lead diverse teams and stakeholders.
- Proven ability to plan resources appropriately and understand financial reports including budgets/cashflow management, risk management and forecasting models.
Forest of Avon are an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment. We seek to challenge the status quo with the power of diversity, inclusion, and collaboration. We encourage different perspectives and seek to support our team and partners to share and implement new ideas, to continue improving and to realise our full potential.
This is a rare, unique and exciting opportunity to take a lead role in developing the programme and setting the strategic path for the Western Forest – the first new national forest in over 30 years.
To apply for this role please submit your CV detailing your relevant experience and a covering letter of no more than 4 A4 pages to the recruitment team.
The client requests no contact from agencies or media sales.
Salford CVS is seeking to appoint to the position of Director of Operations.
The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work. This is a senior role within our well-established charity, and we will expect you to play a proactive and productive role as a member of the organisation’s small Senior Management Team.
You will lead, direct and manage all operational delivery projects and programmes across the organisation. Responsible for all aspects of operational management, you will ensure the high-quality delivery of programmes in line with contract and funder requirements. You will personally line manage all operational Programme Managers, ensuring that service/programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.
We’re looking for someone who is a team player and can take direction from their CEO; someone who is solutions-focused and able to effectively manage a range of people and services. You will be a person who has a keen eye for detail and can see the bigger picture, who works hard but likes a laugh, and who believes in our values and purpose.
Benefits
- 28 days’ holiday rising to 30 days (after five years) plus eight Bank Holidays
- Paid sick leave - subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- A contributory pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle-to-work scheme – for those staff members who want help to purchase a bike
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS Garden family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
Salford CVS is an accredited Living Wage Employer (and Funder), ensuring not just that our staff are paid the ’real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.
Closing date: 10am on 29th April 2025
Interview dates: 6th and 8th May 2025
The innovation team exists to find creative, insight-driven solutions to help Battersea be here for every for every dog and cat. We know that innovation can help Battersea evolve to reach new audiences, find new ways to raise income and improve our service delivery for the dogs, cats, and their owners, who need our support.
Recently we launched our new innovation strategy which aims to focus our efforts where we can have the greatest impact. As Innovation Lead, you’ll oversee the implementation of this strategy, leading projects which span fundraising and charitable impact. You’ll identify opportunities that align with our vision, and lead the Innovation team to gather insight, ideate, create prototypes and test solutions with audiences.
You'll liaise with stakeholders at all levels to socialise innovation principles, gain support, collaborate, and develop business cases to scale the best ideas, working closely with teams to transition successful solutions into business-as-usual.
You’ll lead a team of innovation specialists, working alongside a wider team of talented digital, marketing, brand, comms, creative and insight professionals.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 1st May 2025
Interview date(s): 8th – 9th May 2025 (1st round); 14th – 15th May 2025 (2nd round) (TBC)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Job Role: Volunteer and Training Coordinator
Accountable to: People and Culture Lead
About Blackburn & Darwen Youth Zone:
Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.
We are one of the leading youth organisations in Blackburn, with a membership of over 2,500 young people. We are open 7 days a week, 52 weeks of the year and offer over 40 different activities and opportunities in our open access youth club.
Context of Role:
The Volunteer and Training Coordinator role will play a key role in supporting the Youth Zone’s mission by managing the recruitment, training, and retention of volunteers. This role is pivotal in ensuring volunteers are well-trained, supported, and empowered to deliver high-quality programs and activities to young people. The coordinator will also oversee the development and delivery of training programs that enhance the skills and knowledge of all volunteers and staff.
Main Responsibilities:
Promote volunteer opportunities through local networks, online platforms, and community organisations.
Meet with potential volunteers undertaking on boarding and other relevant screening procedures.
Ensure that all new volunteers are properly inducted, including the completion of necessary paperwork, safeguarding and health and safety training.
Maintain a volunteer database and track volunteer hours, roles, and training.
Provide ongoing support and guidance to volunteers, ensuring they feel valued and motivated.
Act as the primary point of contact for volunteers, addressing any concerns and resolving conflicts.
Organise regular volunteer catch ups and team-building activities to foster a supportive and cohesive volunteer community.
Coordinate the Youth Zone work placement programme, including the advertising of placements, development of the programme and evaluation of all placements.
Coordinator the learning and development across the Youth Zone, including volunteers and staff.
Manage the appraisal process, ensuring managers are aware of the requirements and that appraisals are being offered.
Deliver both existing and new training to all Youth Zone staff as and when required
Regularly evaluate volunteer satisfaction, training effectiveness and the work placement programme. , and the overall volunteer program’s success.
Prepare reports on engagement, training outcomes, and recommendations for improvements.
Ensure compliance with all relevant legislation and organisational policies, particularly regarding safeguarding and volunteer welfare.
Measurable Outputs:
- Increase in the number of volunteers within the Youth Zone.
- High satisfaction within all training and placements
Person Specification:
Essential
Proven experience in volunteer or training coordination, ideally within a youth-focused or community-based organisation.
Strong organisational skills and the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to work effectively with volunteers, staff and external stakeholders.
Knowledge of best practices in volunteer management, safeguarding, and youth development.
Experience of developing and delivering a variety of training to small and large groups
Experience of managing team of volunteers
Ability to develop and deliver training programs tailored to volunteer and staff needs.
Flexibility and the ability to adapt to changing needs and priorities.
Desirable
Experience working with young people in a youth work, education, or community setting.
A relevant qualification in youth work or learning and development
Working hours
37.5 hours per week (part time hours will be considered). The usual hours of work are 9am to 5pm with a 30 minute lunch break.
There may be occasions when working in evenings and weekends are required due to Youth Zone operating hours and nature of this role.
Remuneration package
Salary: £26,000 (depending on experience and prorated for part time)
Holidays: 33 days (pro rata for part time) days inclusive of 8 Bank Holidays
Pension: Blackburn & Darwen Youth Zone operates a workplace pension scheme with Royal London for auto-enrolment purposes. You will contribute 5% of your gross earnings whilst the Youth Zone will contribute 3%. If you meet the criteria you will be auto-enrolled into the scheme within 3 months of commencement of your employment although you have the option to opt-out if you so wish.
Other Benefits
- Flexibility for Hybrid Working
- Health Assured Employee Assistance Programme (24/7 Support and Advice)
- FairQuid (Financial Wellbeing Support)
- Enhanced Maternity/Paternity/Adoption Pay
- Birthday leave
For an informal discussion about the role please contact . Interviews are likely to be held during the week of the 28th April 2025.
Blackburn & Darwen Youth Zone is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. This post is subject to a safer recruitment process, including the disclosure of criminal records through an enhanced DBS check and completion of appropriate vetting checks. We promote safer working practice across our Youth Zone and all successful employees and volunteers will be expected to share this commitment.
The Youth Zone welcomes applicants from all sectors of the community.
Job Types: Full-time, Part-time
Pay: £26,000.00 per year
Expected hours: 37.5 per week
Benefits:
- Casual dress
- Company pension
- Enhanced maternity leave
Schedule:
- Monday to Friday
- Weekend availability
The client requests no contact from agencies or media sales.
Patient Experience Manager - Horatio’s Garden, Stoke Mandeville
Salary: £36,000 FTE
Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury
Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week
Closing date: Wednesday 30 April, 2025
Start date: End May/beginning June 2025
We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville.
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden.
You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville.
This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.
You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager.
The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Key Responsibilities include:
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
· Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly
· Host corporate sponsor events and fundraising opportunities
· Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
· Represent the garden and charity at key events and speaking opportunities
· Work closely with the communications team to develop and ensure clear messaging in and outside the garden
· Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained
Knowledge, Skills and Experience
Essential
- Outstanding interpersonal skills with the ability to successfully develop new working relationships
- Experience of leading and managing teams
- Experience of working with volunteers
- Stakeholder engagement and networking
- Excellent communication skills
- Confident public speaker
- Delivering social events
- Experience in managing budgets and petty cash
- Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint
Desirable
- Experience of working with the NHS or in a health care setting
- Interest and understanding in wellbeing benefits of gardens
- Experience of therapeutic activities
- Digital photography
- Supplier management and ordering
Qualities
- Professional and confident
- Excellent communication and relationship building skills
- Proactive, can-do attitude
- Empathetic and kind
- Calm under pressure
- Ability to prioritise and adapt to changing needs of each working day
- Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
We are an equal opportunity employer and welcome applications from all sectors of society.
NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Engagement Coordinator
Job Description
Job Title: Partnerships Engagement Coordinator (Inspiring the Future)
Reports to: Partnerships Manager
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support.
Remuneration: £24-25k per annum
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.
This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.
Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.
The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.
Exact brief to be finalised with the successful candidate but the role will be expected to:
- Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
- Supporting the engagement of employers and volunteers in special activities within funded projects.
- Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
- Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
- Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Supporting the development of educational resources that provide insight into the world of work and different sectors
- Support the collection of feedback and data after each event to measure impact
- Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
- Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification:
Skills/ Knowledge/ Expertise
Essential
- Minimum one year’s experience in a customer service, school engagement or school-based role
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter setting out your interest in and suitability for the role and a CV.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.



The client requests no contact from agencies or media sales.
Management Development Advisor - Permanent
Full Time - Hybrid Working
Closing Date: 25th April 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,577 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture.
About You
To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.
About the Role
- Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
- Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Leadership & Management Development (LMD) Partner in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
- Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
- Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.
This is an exciting opportunity to make a real difference in some of Britain’s most disadvantaged communities. The Head of Operations (England) is a key member of the Senior Management Team and you will have strategic and operational management responsibility for the development of our programmes of work in England. Over four million people live in England’s coalfields, located in six regions (North East, North West, Yorkshire, East Midlands, West Midlands and Kent) and this role requires drive, determination and creativity to ensure our teams deliver and maximise the resources we have for the benefit of our communities. You will work collaboratively with colleagues and create a shared collective responsibility for ensuring the CRT achieves its strategic missions and ambitious targets outlined in its new strategy 2024 to 2029 – Building Community Wealth. By working as part of a team across the whole organisation, you will ensure there is a consistent approach to quality, branding and communication with key stakeholder groups.
The role is responsible to the Chief Executive and for contributing to the effective day-to-day running of the CRT, ensuring we demonstrate good governance and fulfil our commitment to diversity, equity and inclusion. We are looking for a charismatic leader and communicator, adept at building productive relationships, committed to staff development and with the adaptability, resilience and strength to influence key stakeholders. You will lead the England Programmes Team, ensuring our community assets and resources are deployed to best effect, be experienced in driving change and identifying new opportunities, and have the capability to develop a good idea and see it through to delivery and completion.
We are looking for an exceptional candidate who is passionate about supporting people, shares our values and has the energy and enthusiasm to create new opportunities to build community wealth in the coalfields.
The client requests no contact from agencies or media sales.
Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.
In partnership with over 160 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.
Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.
Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
You can read our 2024 impact report here and see our latest news and blogs here.
About the Role
Learning with Parents is recruiting for a School Partnership Manager to work closely with the Schools Team to develop partnerships with new schools and support them as they launch our programme. As School Partnership Manager, you will have a key role supporting schools through our Learning with Parents programme to ensure learning spans a meaningful partnership across schools and homes.
We are scaling the number of schools who use our Reading Log in September. To ensure the success of this exciting development, we are increasing the capacity of our Schools Team to engage with new schools and onboard them onto our programmes.
This is an exciting opportunity to work in a mission-led charity driving meaningful change in the education system.
Areas of Responsibility
Relationship Management
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Working closely with class teachers and school leaders to run successful programmes in partner schools
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Building strong relationships with schools to develop multi-year partnerships ensuring more families are supported through our programmes.
Sales
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Discussing and confirming annual renewal licences with schools
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Work with schools to develop our partnership with them each for example increasing coverage over all classes or adding new programmes to their subscription.
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Supporting Programme Director to identify new MATs and school leads
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Supporting with marketing to schools
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Refining our sales and onboarding process,
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Supporting the Schools Partnership Office with the sales pipeline on our CRM.
Programme Development
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Supporting with creation of school, child and parent facing materials
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Supporting with ongoing programme improvements and developments
Programme Impact
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Contributing to the compilation of impact summaries for school. Using engagement plans to drive the impact of programmes with schools
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Feeding back insights from schools to the rest of our teams to help strengthen the impact of programmes and inform our programme and partnership development.
Teacher Support
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Training and onboarding partner schools
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Facilitating sharing of best practice between schools.
About You
A successful School Partnership Manager will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Excellent communication skills
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Confidence working with a range of stakeholders
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Experience developing and maintaining relationships
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Excellent organisational skills
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Interest in and understanding of education inequality in the UK
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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You have experience working in a school, preferably as a teacher at Primary Level
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Experience of selling or upselling to stakeholders.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
The Services Lead will lead on the operational delivery of a portfolio of mental health and wellbeing services, and to oversee the recruitment, line management and support of service staff and volunteers. They will ensure that services are delivered efficiently and to a high standard, co-produced with service users and people with lived experience.
The Services Lead will oversee the day-to-day delivery of Derbyshire Mind's mental health and wellbeing services, ensuring efficient systems and processes are in place to meet KPIs and service objectives. They will manage staff and volunteers, allocate caseloads, oversee triage and audits, and monitor waiting lists. Responsibilities include managing service risks, maintaining databases, monitoring data accuracy, managing budgets, and ensuring compliance with health and safety policies.
The role involves engaging service users through co-production strategies, fostering relationships with stakeholders, and promoting services to diverse communities. Additionally, the Services Lead will address safeguarding concerns, prepare service reports for funders and commissioners, attend meetings, and contribute to the development of service resources and marketing materials. Please see the Job Description and Person Specification for more detail.
Interviews will be held face to face at our head office in Mackworth, Derby on Tuesday 20th May 2025.
For everyone in Derbyshire to have good mental wellbeing and to live their best life.
The client requests no contact from agencies or media sales.