Programme lead jobs

This is a new role in our Participation Team to help us deliver work that amplifies the voices of people with lived experience to find solutions to homelessness and health inequalities. The post holder will lead a few projects and partnerships, with responsibility for planning and delivering activities and monitoring their progress.

Some examples of current projects are:

• Coordinating and supporting a group of six people with lived experience to co-design an immersive audio story and campaign to improve the health of people living in temporary accommodation in London. 

• Working with the City of London Corporation to embed meaningful co-production practices in their homelessness services; bringing people with experience of homelessness, frontline staff, and commissioners together to improve service design and delivery. 

Your main task will be to coordinate groups of people with lived experience of homelessness and health inequalities, alongside Groundswell peers and colleagues, services, local authorities, funders and policymakers.

We are looking for someone with great interpersonal skills who can comfortably engage with different stakeholders. You will be well-organised, self-motivated, and confident facilitating groups to co-create positive change.

We encourage a culture of learning and knowledge sharing. We are looking for someone who thrives on a flexible and varied workload and embodies participatory approaches. Above all, you will be enthusiastic to represent an organisation that puts people with lived experience at the heart of everything they do.

The post holder will play a key role in delivering Groundswell’s new strategy and our Stronger Voices goal (see our Strategy on our website for more details). 

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

 

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

 

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

 

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

 

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

 

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

•  
• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

Purpose of the Job

Want to own and shape a mission-critical system that empowers an entire charity to do its best work?

UK Youth is one of the UK’s leading youth sector charities, with a bold ambition to unlock youth work for all. We deliver national programmes, support a growing movement of local youth organisations, and amplify the voices of young people. Technology is becoming a key enabler for how we improve processes, understand our impact, and engage with our network.

As UK Youth’s go-to person for Microsoft Dynamics 365, you’ll manage our CRM system at the heart of our digital operations. You’ll keep it running smoothly and ensure it’s fully integrated into everyday workflows across the charity. As we begin to shape our digital strategy, you'll play a key role in influencing its direction and ensuring our CRM platform supports our wider digital ambitions. Acting as a functional consultant and product owner, you'll ensure the system supports teams to work smarter and more efficiently.

You’ll also manage our external CRM supplier relationship, lead system improvements, and help build a digital-first culture that enables growth and strong user experiences.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Key Responsibilities

• Be the go-to person for all things Dynamics 365 and Portal-related.

• Own the CRM service desk—your ability to prioritise tasks will directly impact how smoothly teams across the charity operate.

• Liaise with external suppliers to ensure a high-quality service for users.

• Manage user roles, access levels, and license use.

• Ensure licenses match business needs and are used efficiently.

• Manage the CRM budget and supplier contracts.

• Maintain strong supplier relationships and enforce service agreements.

• Lead system upgrades and feature rollouts that enhance how we engage with partners and measure our impact.

• Collaborate with the IT Manager to deliver integrations.

• Stay current with Dynamics updates and apply improvements.

• Maintain data quality across systems.

• Ensure compliance with data protection laws and internal policies.

• Advise leadership on data-related risks.

• Monitor system health and implement necessary updates.

• Maintain strong digital security and service continuity.

• Help teams with data extraction and reporting as needed.

Experience, Skills & Experience we're after

• Advanced knowledge of Microsoft Dynamics 365; certifications a bonus.

• Experience supporting portals (Umbraco familiarity is desirable).

• Skilled in configuring Dynamics 365 and using Power Platform tools (Power Apps, Power Automate).

• Experience delivering Agile projects.

• Proven success as a product owner or functional consultant.

• Understanding of GDPR and data protection compliance.

• Strong grasp of Infosec and Microsoft 365 architecture.

• Experience handling first and second-line operational issues.

• Confident working with stakeholders at all levels.

• Solid customer service and relationship-building track record.

• Experience with strategy development or project management is a plus.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 28th April 2025 at 08:00am

Provisional Screening & Interview Dates: 2nd May - 9th May 2025

Target Start Date: 6th June

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.​ But for many, it’s a lonely and isolating experience. Parents and siblings struggle in a system that doesn’t meet their uniquely challenging needs.​
​
That’s why we’re here – to make sure they can access high quality children’s palliative care, when and where they need it. Step by step, hand in hand, day by day, so that no one has to face living through their child’s short life - and death - alone. ​

This is a fantastic opportunity for a communications professional to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals, campaign to change the system and raise funds to sustain our vital work.

As our Communication Officer, you will:

• source and manage stories and other content from families of seriously ill children
• create, post and monitor digital communications
• produce and manage our information for families and professionals
• support the team with media and public relations
• create a range of multimedia content
• support our marketing and campaigns

You will have skills, knowledge and experience in:

• communicating in a way which is consistent with visual and verbal brand guidelines
• digital communications, including web and social media
• PR and media relations
• publishing
• marketing
• awareness raising
• creative design
• storytelling
• copywriting, editing and proofreading

You will have excellent verbal and written communication skills, and be able to communicate sensitively when working directly with families of seriously ill children.

We offer a great rewards package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

Applying for the role

Closing date for applications is at 9am, Monday 12th May, 2025. If you are interested in applying for this post, please visit our website.

We are delighted to be working in partnership with Serco. They are a global team of 50,000 people delivering vital public services across sectors like defence, transport, justice, immigration, healthcare, and citizen services. Serco supports around 5,000 prisoners, focusing not just on custody, but on meaningful rehabilitation. Their goal is to prepare individuals for a successful return to society by creating a safe, respectful, and supportive environment. They believe in treating people with dignity and building positive relationships that encourage growth and change.

We’re looking for an Anglican Chaplain to join Serco at HMP Fosse Way in Leicester. This is more than just a role, it’s a calling. You’ll lead worship, offer spiritual guidance, and provide pastoral care to both prisoners and staff, creating a space where faith, dignity, and transformation can flourish. If you're passionate about making a real difference and supporting people on their journey, then this is your chance to help shape a place of hope, healing, and new beginnings.

The successful candidate must be able to demonstrate:

• At least 3 years of experience delivering Anglican faith services.
• Demonstrable knowledge of Anglican theology and religious practice.
• Formal endorsement from the HMPPS Anglican Faith and Belief Adviser confirming eligibility and suitability.

To do this role, we are looking for an ordained member of the Anglican Communion, or a Reader, Religious Brother or Sister, Church Army Evangelist or other appropriately qualified of licensed minister in the Anglican tradition. Please see the candidate pack for more details. 

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Location: HMP Fosse Way, Leicester, LE18 4TN

Closing date for applications: Rolling 

Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment

The Mental Health Foundation is recruiting for a Research Officer to support our team in Scotland.

Deadline: 5pm on Friday 16th May
Location: Glasgow
Salary: Starting salary £31,350
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 18 months

This is an exciting opportunity to design and implement impactful research and evaluation projects. You will collaborate with internal teams and external partners to collect and analyse data, ensuring that our work is informed by lived experience and reflects the diverse needs of the communities we serve.

What does the role involve?​​

• Lead and support research projects, including quantitative and qualitative data collection and analysis.
• Produce high-quality reports, presentations, and academic publications to share findings with varied audiences.
• Conduct systematic and pragmatic evidence reviews to inform our initiatives.
• Collaborate with colleagues in communications and policy to ensure our research drives meaningful impact.
• Represent the Mental Health Foundation at events to promote our research and vision.

What skills, knowledge and experience are we looking for?​

• A degree or relevant equivalent in a relevant field with substantial research elements, or equivalent experience.
• Demonstrable skills in both qualitative and quantitative research methods.
• Proven ability to manage research projects and deliver results on time and to budget.
• Strong communication skills to present complex concepts to diverse audiences.
• Commitment to ethical research practices and inclusivity, with a focus on addressing inequality and adversity.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.

We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Friday 16th May and we are unable to accept late applications. Interviews are planned for Monday 2nd June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

Legacy Fundraising Manager 
£45,082 - £50,062 per annuum 
Permanent London/ Hybrid 2 days in office per week is the preference with consideration for people looking for a remote based (forego LW allowance) 

The Talent Set are thrilled to be partnered with an international humanitarian charity to recruit a permanent Legacy Fundraising Manager. This is a fantastic opportunity for a proactive, self-driven individual who can remain calm under pressure, is thoughtful in their approach, and has prior experience in line management.

The role will involve working across TV, Print, Digital, and Telephone channels, with a focus on data-driven strategies. The ideal candidate will have a strong understanding of acquisition, retention, and supporter journeys.

Key responsibilities:

• Oversee, develop, plan, and execute the Legacy fundraising program through annual work plans, ensuring the delivery of high-quality, timely, and engaging multi-channel communications (including print, digital, and potentially events) that inspire and support both existing and new supporters

• Lead marketing campaigns, track performance using relevant dashboards (e.g., Insights Hub, Looker Studios, Power BI), and collaborate with external agencies to optimise and review results.

• Collaborate with the Assistant Head of Legacy and In Memory Fundraising to develop a strategy that maximises value, while managing several external agencies for all creative planning and execution
• Oversee, inspire, and support the Legacy Fundraising Officer and Legacy and In Memory Fundraising Executive, ensuring accountability for their objectives, workplans, and ongoing learning and development.

Person specification:

• Extensive expertise in Legacy Marketing, with a strong background in project managing multiple campaigns across various channels and a wealth of experience in executing operational plans.
• Proven successful strong experience of working with and managing external suppliers, such as creative and media agencies, with the ability to negotiate on behalf of the organisation and ensure that agreed performance metrics are being me
• Demonstrable strong financial skills with previous experience of successfully monitoring and reporting on project budgets and keeping accurate cost controls
• A passion for fundraising with a commercial understanding of the charity marketplace and competitor

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are looking for a Philanthropy & Partnerships Manager to lead and develop a philanthropy and
partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to there competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.

Manage, identify and build relationships with key corporate funders, negotiate and manage agreements.

Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.

Plan and execute donor stewardship events and activities to enhance engagement and retention.

The Candidate
Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.

Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.

Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications.

Experience of managing a fundraising team.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Community Engagement Manager
 
Would you like a role where you can contribute to creating systemic change in prison healthcare?
 
If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change – we want to hear from you!
 
This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice.
 
About You:
 
You will be confident at ‘opening doors’ and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant.
 
Organisation:
 
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
 
What we offer:
 
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
 
How to apply:
 
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
 
Other information:
 
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
 
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
 
You may also have experience in the following: Family Engagement Manager, Prison Family Liaison Officer, Community and Stakeholder Engagement Lead, Public Voice Programme Manager, Community Outreach and Engagement Manager, Family Advocacy and Engagement Lead, Prison Healthcare Engagement Coordinator, Patient and Family Voice Manager, Prison and Community Engagement Lead, Stakeholder Relationship Manager, etc.
 
REF-220 961

Prospectus is excited to be partnering with a national social mobility charity in the search for a permanent Head of Corporate Partnerships.

This charity is committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, this organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda.

As the Head of Corporate Partnerships, you will be responsible for leading the Corporate Partnerships team and delivering a strategy that will ensure excellent account management of existing partnerships and extending the portfolio with new multi-year partnerships. This role will sit on the Trusts' Extended Leadership Team and have strategic influence over corporate partnerships direction and income. With corporate partnerships income accounting for almost half of last year's income, this is an exciting opportunity to further corporate income for the Trust. Line managing three corporate fundraisers, this role will motivate the team to scope and develop relationships with new partnerships and will take a lead on those in the six to seven-figure space.

To be successful as the Head of Corporate Partnerships, you will have proven experience of corporate partnerships fundraising and be able to evidence securing and managing multi-year high value partnerships of six and seven figures. This person will need to demonstrate how they have developed a successful fundraising strategy and ideally within corporate partnerships. They will also need to have previous line management or team leadership experience and display excellent stakeholder management skills for both internal and external relationships.

This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £56,000 to £68,000.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.

If you are interested in applying to this Head of Corporate Partnerships position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We care about healthy communities. 

We’re looking for a Health Coordinator to help power our pre-treatment work.

Health Coordinator

Location: Woolwich Service Users Project (WSUP), Woolwich, SE18 6BJ
Salary: £33,000 per annum + benefits
Hours: Full-time (flexible working considered)
Contract: Fixed-term 12 months

Reporting to: CEO
Closing date: 28th April 2025

About Woolwich Service Users Project (WSUP)

WSUP is a grassroots charity providing holistic support for people experiencing homelessness, poverty, addiction, and mental health challenges. With a focus on lived experience and implementation of trauma-informed practice, we offer a range of essential services, from haircuts and healthcare screenings to wellbeing activities and community advocacy. 

In recognition of our impact, WSUP won the Best of Royal Greenwich Business Award 2024 in the Health and Wellbeing category, highlighting our commitment to tackling health inequalities and improving community wellbeing.

We are looking for a passionate Health Coordinator to lead our efforts in improving healthcare access, preventing homelessness, and supporting public health initiatives in the community.

The Health Coordinator will play a key role in connecting people to essential healthcare services, strengthening early intervention work, and supporting community-led public health initiatives. The role will also focus on homelessness prevention and ensuring that people face challenges with housing, mental health, and substance use receive the right support at the right time.

This role is ideal for someone with experience in public health, healthcare coordination, or homelessness support who is committed to addressing health inequalities in Greenwich.

Key Responsibilities

1. Access to healthcare and preventive support

• Implement a pre-treatment approach across all WSUP’s activities, ensuring that people who are not yet ready to engage with formal healthcare services receive support and information, including harm reduction, peer mentorship and stabilisation services.
• Link people to healthcare providers, mental health services and addiction recovery programs.
• Monitor preventative care initiatives, including TB and Hepatitis C screenings, to promote early detection and intervention.
• Lead public health campaigns to increase awareness, challenge stigma and promote access to healthcare.
• Develop partnerships with GPs, the Rough Sleeping Health Working Group and local health teams to coordinate care and share resources.
• Use data-driven insights to identify gaps in services and advocate for improved health provision.

2. Prevent homelessness

• Implement a casework framework to support people at risk of homelessness.
• Develop referral pathways with GP practices to ensure healthcare professionals can refer people at risk of housing instability.
• Collaborate with housing organisations and local authorities to secure rapid interventions for those facing homelessness.
• Monitor and evaluate outcomes using the In-Form Community Case Management System (CMS) to improve service effectiveness.

3. Strengthen volunteer and safeguarding capacity

• Recruit, train and mentor Peer Support Volunteers, ensuring they are equipped to provide outreach and advocacy.
• Ensure strong safeguarding practices across all health and homelessness prevention initiatives.
• Engage with the community to shape WSUP's health programs based on lived experiences and local needs.
• Build long-term capacity, embedding Trauma-Informed Care (TIC) and Psychologically Informed Environments (PIE) into WSUP’s services.

Person Specification

Essential skills & experience

• Experience working in healthcare (non-clinical), public health, social work, or homelessness services.
• Strong knowledge of health inequalities, mental health challenges and addiction recovery pathways.
• Experience implementing pre-treatment approaches or harm reduction models in community settings.
• Ability to develop and manage partnerships with healthcare providers and local services.
• Experience working with people experiencing homelessness, poverty, or addiction.
• Strong data management skills, ideally with experience using case management systems (e.g., In-Form CMS).
• Excellent communication skills, with the ability to engage and empower individuals with lived experience.
• Commitment to safeguarding and embedding Trauma-Informed Care (TIC) approaches.

Desirable skills & experience

• Lived experience of homelessness, addiction recovery, or mental health challenges.
• Knowledge of housing policy, benefits, and homelessness prevention strategies.
• Experience leading public health campaigns or community engagement initiatives.
• Training or experience in safeguarding.

What we offer

• A chance to make a real impact in tackling health inequalities and homelessness.
• A supportive and inclusive team environment, where lived experience is valued.
• Ongoing professional development and training opportunities.
• Flexible working arrangements.
• Access to WSUP's volunteer network and community support

How to apply 

To apply, please use Quick Apply and add your CV and a cover letter of no more than two A4 pages outlining your suitability for the role (in response to person specification).

WSUP is committed to being an inclusive and equal opportunities employer. We actively welcome applications from people of all backgrounds, and we particularly encourage individuals with lived experience of social exclusion to apply. 

The role is subject to a satisfactory Disclosure and Barring Service (DBS) check at the appropriate level, proof of the right to work in the UK, and receipt of two satisfactory references. 

Location: The successful applicant will based at one of our local offices across Oxfordshire

About the role

Working at a strategic level, you will have overall responsibility for identifying and securing the income streams to support the activity of this newly formed organisation (merger of 3 local Citizens Advice offices), working the Chief Executive and other members of the management team. You will actively monitor the advice landscape and stay informed about industry innovations and emerging trends, proactively identifying opportunities to integrate relevant advancements into the organisation.

You will also be responsible for the line management of the Fundraising Officer, Communications Officer and the Research and Campaigns Coordinator.

Role Responsibilities:

• With the CEO, design a sustainable funding model and a diverse project portfolio for CAOX that guards against over reliance on a single funder or work type.
• Identify and secure new business opportunities that generate income and are aligned with the organisational and strategic aims.
• Create a standardised fee structure for core services to ensure consistency and transparency when preparing bids and proposals
• Negotiate contracts and service level agreements to ensure the work scope aligns with contract value.
• Manage multiple bids and innovation projects, prioritising effectively and demonstrating financial efficiency.
• Supported by the Fundraising Officer, lead on identifying and writing compelling and persuasive funding bids.
• Ensure a strong funding pipeline is maintained by tracking and planning fundraising activities, applications and forecasted income.

Demonstrable experience and achievements:

• A successful track record in business development and identifying new funding opportunities to achieve significant impact, meet user needs and maintain standards.
• Strong leadership experience, with the ability to inspire and lead a passionate and committed team, at all levels of the organisation, to perform to the best of their abilities
• Experience of building positive and productive relationships with a diverse group of stakeholders.
• Understanding of the voluntary sector, knowledge of the strategic and policy environment in which the advice sector operates.
• Understanding of fundraising regulations

In accordance with Citizens Advice national policy we will require the successful candidate to be screened by DBS ( Disclosure and Barring Service). A criminal record will not necessarily be a bar to your being able  to take up a job offer.

Expenses: You will be based in one of our local offices across Oxfordshire. Any additional travel above home to work can be claimed at £0.45 per mile

Other: A Laptop and any other essential equipment required for the role will be provided

For further information on how to apply please view the job pack on our website via the Apply button.

• Completed applications must be returned by 6pm Wednesday 23 April 2025.
• Interviews will be Friday 02 May 2025
• Please ensure that you show how you meet the person specification with examples in the application form.

We are a Disability Confident employer, if you require any reasonable adjustments to allow you to participate in the interview process please let us know.

We are an equal opportunities employer and we welcome applications from under represented  communities.

About The Role

We’re looking for a Warehouse Operations Supervisor to join our team in Aylesford, where you’ll be responsible for the day-to-day management of warehouse and production activity linked to the Royal British Legion’s annual Poppy Appeal – the UK’s largest fundraising campaign. You’ll lead a team of permanent and temporary staff, overseeing everything from stock control and dispatch to maintaining safe working practices and finding better ways of working.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life

This is a busy and varied role, with responsibilities including planning warehouse operations, keeping stock levels accurate, managing dispatch for both online and in-person campaigns, and making sure health and safety standards are met at all times. You’ll also work closely with internal departments, suppliers and partners to support key fundraising events across the year.

If you’re someone who thrives on keeping things organised, who can confidently lead a team, and who’s motivated by making a positive impact, this is a fantastic opportunity to be part of something meaningful. You’ll also play a role in improving systems and processes, helping to make sure we deliver the best experience to our supporters across the country.

Your contractual place of work will be our Aylesford Warehouse located in the Royal British Legion Village.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.